★ 5

Love Yvette’s evening class!!

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★ 5

awesome gym, with lots room and weights. even great Halloween decorations!

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★ 5

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★ 5

Visiting my in-laws and couldn't believe how awesome the EFC in Cottage Grove is. Probably the biggest gym I've ever been to and I've been to a lot around the world. There are two huge weight rooms, massive, a crossfit room, a studio for classes, and lots of cardio equipment. I saw they have classes. There is a heavy bag. Day pass is $10 very reasonable relative to international pricing.

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★ 5

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★ 5

Great gym and atmosphere! We signed up about 2 months ago and love it here!

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★ 4

Very complete exercise facility. Well maintained and clean. Polite and responsive staff.

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★ 4

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★ 1

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★ 5

Best gym in the area . Well equipped , great staff and owners .

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Love the atmosphere and culture at EFC! Very welcoming, comfortable, and encouraging space!

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★ 5

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★ 5

Love this gym! Enjoy the staff and being able to come to the gym anytime is huge. Thank you for all you guys do! Being able to come to a big gym with many options is a life saver!

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★ 5

Love EFC! Lots of equipment, great classes and open 24-hours! Friendly staff and easy sign up process. The website is awesome also!

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★ 5

This is a great gym with even better owners. They truly care about their members

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★ 5

Members are friendly and helpful, staff is quick to respond with any questions or help needed. Great place to workout and welcoming to kids. I have a membership for my son and love taking him in to play basketball.

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★ 3

Would give this gym an easy 5 star review if it wasn't for the terrible loud music. Why do gyms do this to us? $? Even with my headphones turned up to damaging levels creed, backstreet boys, and cher etc bleeds through. Guantamo Bay torture. Big gym without crowds though.

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★ 1

Rude, unhelpful staff. Waste of time coming here.

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★ 5

Newer equipment
Some basket ball hoops
Rowing machines
Aerobic room
Clean bathrooms
No complaints

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★ 3

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★ 5

Great staff. Great selection of equipment and good classes

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★ 5

Great gym.

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★ 5

Great atmosphere. Great classes and equipment.

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★ 5

Walked in the door and immediately gained 30lbs of lean muscle. It's getting hard to fit through doors, but now I can bench your mom.

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★ 5

Great place

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★ 3

Kinda spendy for what is offers (just my opinion) , no family deals. It does have a number of cardio workout machines (bikes, treadmills, ellipticas, stairclimers, and more) and plenty of free weights, small basketball court, aerobic workout room, lots cable pull machines.
No showers. Workout casses are included with membership. Convenience of 24 hours is nice.

Please remove this breach of trust ....and hipaa violation on sharing my very private information to all who read this. I do not want to turn this violation in, but I also don't need my private information on this public board. I also don't need any information about my personal life on the board unless I put it on there myself. Thank you, I'll give you a few days before I call my insurance company.

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★ 5

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★ 5

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★ 5

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★ 5

Great place. My personal gym.

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★ 5

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★ 4

Great staff ok equipment

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★ 1

The gym got worse after the Creswell location closed. Their renovations didn't include locker rooms. Instead, they just moved all the equipment to one location. This mostly just means there are duplicates of machines and more people, no improvements.

If you give a negative review you will be contacted, not to address any of your concerns, but rather to tell you to go elsewhere and to complain about your rating (so much for constructive criticism). They could have corrected the situation in a myriad ways, perhaps waving the cancellation fee? Or not having a cancellation fee, which is a gouge for the entirety of a 6 month membership. They made no efforts to address my actual complaints.

The extremely rude owners spam-write reviews for their own business and obviously recruited generic 5 star reviews, mostly (entirely?) from employees or family.

From Googles review policy:
Conflict of interest: Reviews are most valuable when they are honest and unbiased. If you own or work at a place, please don’t review your own business or employer. Don’t offer or accept money, products, or services to write reviews for a business or to write negative reviews about a competitor. If you're a business owner, don't set up review stations or kiosks at your place of business just to ask for reviews written at your place of business.

Edit to owner response: Everything in this review is 100% true. The owners and employees used their real names to review their own business. When I used my name, they sent an email to berate me, then never responded when I replied. If they put half the effort into customer service that they do into manipulating Google reviews, maybe there wouldn't be multiple reviews with these same complaints. And geeze... responding to a negative review with passive-aggressive references to someone's divorce is really low. Why would anyone use their real name when people like that are out there responding?

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★ 5

My home away from home....the people are fantastic and the gym is awesome 👌

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★ 4

I've been going to this gym for 3 months now and so far I like it. I love how it's open to all members 24hrs a day and the staff are really friendly. My only few complaints is the thermostat is set at 63 degrees which is way too cold during winter for a building with high ceilings. Normally gyms are supposed to be set between 68 & 72 degrees. Also the parking is a bit limited. Lastly is the price. A very spendy monthly bill and you don't have other amenities like a tanning booth or a locker room. They have lockers, but they're out in the main area and half of them are missing keys or the keys just don't work for some reason.

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★ 5

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★ 4

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★ 5

Huge space, lots of equipment, great people

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★ 3

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★ 5

Clean and safe place and amazing staff. It's been a true blessing working with them and working out there. JG.

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★ 5

Place has been great since open with a bunch of different machines, plenty of space, and a basketball court. They updated to have a ton more equipment recently and it's always a welcoming environment.

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★ 3

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★ 5

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★ 5

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★ 5

Great new equipment with friendly staff and always clean!

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★ 5

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★ 3

Was considering joining this gym because it's close and while the staff member I spoke with was very kind and explained their packages clearly, I don't see how the price is justified - I think it could be better if they offered a lower price for people who maybe just want to frequent the CG location (and showers there would be cool).

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★ 4

Excellent gym, very clean, good customers. The only downfall is there is no locker room, no showers. Changing if needed is done in the bathrooms.

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★ 5

Awesome gym!

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★ 5

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★ 5

I love this gym! It is always clean and well care-for. Equipment is in good condition and kept clean and in good working order. The staff is friendly and the management send emails when something changes (like during the Covid-19 season.) The price is super reasonable. I highly recommend the two Emerald Fitness Club locations to anyone who may ask. When the classes are in session, they are really great and the teachers are knowledgeable and not patronizing. I really appreciate that! Life's too short!

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★ 5

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★ 5

My favorite place to get great exercise, social interaction, and have fun! Very friendly, helpful staff with a variety of classes and instructors.

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★ 1

I was a returning member from over 20 years ago. Much of the fitness club is the same as it was then with faulty equipment in need of maintenance. With the new location I was hopeful however the new management of EVFC has deterred my business, and the memberships of my family and employees due to rude comments and remarks. After posting a review online with a 3 star rating due to broken gym equipment and rude remarks by the after hour staff texting me into the night. They called Saterday morning to cancel my membership stating "if your giving us 3 stars that must mean you don't want to be a member here". I am hoping in the future the gym can be sold to someone with business experience and provide staff training on customer service to make this a place for indivdivials and families to come and be treated professionally.

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★ 2

Wow, the new CG location is nice, but no showers? That’s a serious downhill move that’s going to force me to change gyms. Who has a gym with no showers? That means I can’t go before work or in the middle of the day.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

The Staff is really really Nice!

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★ 5

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★ 5

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★ 4

Nice place to workout and friendly people

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★ 5

Emerald Fitness Club is like family and it is a very supportive and friendly environment! They do a very good job at making everyone feel like they have a place and voice in their facility. All the classes have knowledgeable teachers and from my own personal experience, the Personal Training is high quality.

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★ 4

The staff at Emerald Fitness Club go above and beyond to make you feel comfortable while you are in their classes or working out. They offer a multitude of fitness classes and accommodate all body types. The owners are very approachiable and open to ideas and feedback. In addition, they are true community partners.

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★ 5

This gym offers many classes for all fitness levels, it’s clean, and the staff is friendly and welcoming!

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★ 5

I love this gym! It is my second home! I have been a member for 11 years! All the members and staff are so friendly! Everyone knows everyone! The place is always clean! The classes are a blast and they have the best teachers!

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★ 5

The staff are cool. If you ask a question they will answer it. If you ask for a spot. They will spot you.

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★ 5

I just love the helpful people who work here and the location of this gym. Being right on the bike trail makes for a beautiful cardio warm up/cool down before and after you hit the weights!

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★ 5

Nice clean gym. Wonderful staff and fun, challenging classes.

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★ 5

Friendly welcoming staff, clean, bright club with a great group fitness room. Definitely first rate for being in a small town.

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★ 5

What a great atmosphere to workout. Very clean, friendly staff and wonderful ownership! Highly recommend!

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★ 5

I'm so happy I signed up for a memeber ship at EFC! It's done nothing but bring joy to my day! Tuesday through Friday I go to the class at 5:15 in the morning and I just have a blast!

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★ 5

Super friendly staff, and good equipment! I love being able to work out on both the weight floor and in the classroom for a little more privacy and doing body weight exercises. Great place!!

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★ 5

Great facility! Everyone is like family, very welcoming for everyone of all ages. Good balance of equipment, free weights and cardio! Fun classes!

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★ 5

By far the best gym in Lane County. Awesome staff, great classes stellar facilities and extremely well run. You will not be disappointed!!!

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★ 5

Fun classes and instructors. Great variety of machines and free weights.

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★ 5

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★ 4

great equipment, location is one of the best parts, plus they open at 5am most days

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★ 1

Oh so I guess if you are no longer a member, you can't write a review here? LOL this is exactly how the staff treats you at both the Cottage Grove, and the Creswell location. They are rude, obnoxious, and condescending. Is that the environment you want to work out in? The place in Cottage Grove does smell. The equipment is no better than any other place and it's way overpriced. Not all the employees are bad, mostly just the management. When you read Kyle's review, and their response, they don't even address the issue that he was talking about. They just try to discredit him. It's laughable. Note to management. You are better off not replying at all than acting like a bully. After your response I have to respond back. I'm not Kyle. I was responding to your reply to Kyle. Its a small town so I am not using my real name in this review, but nice try.

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★ 2

Smells like musty pee (Fix this please), equipment is old/janky. Improvement fee? lol what.

Nice gym for lifting but the above detracts from the 4-5 stars I would normally have given it. Some of the equipment is dangerously in need of repair/maintenance.

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★ 5

I've brought my friends, family, and neighbors from ages 20 - 80 to workout with me at this gym. They have an impressive dedication to personal training, as there always seems to be a personal trainer on hand and ready to help out at a moment's notice. Everyone of any age or size can feel comfortable doing their thing here. Most importantly, the monthly gym dues are only $20 - $30! I'm hardcore and love that they have equipment some modern gyms overlook: a squat rack, weight belts, dumbbell sets over 100 lbs, and a sand filled heavy bag. When I exercise with my girlfriend, they have a leg press, nautilus machines - like assisted dip and hip abductor/adductor, yoga mats, and exercise balls so we can do a workout program together. If you live anywhere in the Eugene area, check them out before joining another gym.

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★ 5

This gym has a lot to offer.Very friendly staff with a great selection of classes. Including Yoga, Dance and Core strengthening. The gym offers personal training and caters to all ages. It is also Silver and fit certified. Creswell and surrounding areas will also find what they need in this gym.

Source: Google