★ 5

My husband and I joined Orange Theory a little over three years ago and it was one of the best decisions we’ve made! After our first free intro class, we were hooked. We love traveling to other studios around the world, but our home studio on Bend holds a special place in our hearts. We have the best coaches and members ❤️ Just give it a try. First class is free!!

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★ 5

I can’t say enough good things about Orangetheory! I’ve never been a “gym person,” but this is the first workout program I’ve actually stuck with long term—and enjoyed! The coaches are motivating, knowledgeable, and genuinely care about helping you reach your goals. Every class feels supportive, challenging, and fun. I always leave feeling stronger and proud of myself. If you’ve struggled to find a workout routine that keeps you coming back, this is it. Highly recommend!

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★ 5

Love this place.

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★ 5

Orangetheory Fitness Bend is one of a kind. Not only an excellent workout from start to finish, but it’s a community. From the coaches, to the staff, to the members, you walk away with so much more. It has kept me strong and healthy, pushed me to new limits and a motivates me to work hard and stay healthy!

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★ 5

Great coaches and staff! Highly recommend for a great workout. Members are friendly and motivated.

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★ 5

2 years later and I still feel the same way. Still going to classes 3 to 4 days per week. The strength and flexibility I have regained and has also allowed me to take get back to trail running pain free outdoors too. Re review from 2 years ago when I started OTF: I never thought I would fall in love with indoor group fitness but I love OTF. It has been the most effective workout I have done in the last 5 years. Being over 50 orthopedic injuries have become a concern and I have been pleasantly suprised that I can push myself hard and remain pain and injury free. My friend encouraged me to try it and I resisted for a long time. Glad I finally gave it a chance.

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★ 5

Fun classes! Great coaches! Classes offered almost every hour most days. Great $149/month value.

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★ 5

First time at this location and absolutely loved it. Everyone super friendly and welcoming. My class had a ton of people which is great to see, probably the best class I have had at any OTF.

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★ 5

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★ 5

Great studio, conveniently located. Friendly staff with great coaching staff! I love the fact that they only have 3G’s due to their popularity. Highly recommend this when you are visiting Bend. They always have waitlists on the weekends - but the waitlists move fast and I ussually get in off the waitlists .

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★ 5

I have been to a few Orange Theory's and Bend is a great one! One of the coaches was even nice enough to let me borrow his shoes because as a father of a 5 month old, you forget things!

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★ 5

Motivating environment and workouts that can be adapted to any level! So much variety in programming with a community of active people and inspiring coaches!!

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★ 4

Love the coaches, community, and competition at OT Bend! It’s been a great way to supplement my ongoing fitness goals.

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★ 5

I’ve been attending the Bend Orangetheory for a little over two years. I love it.

I’m not a natural athlete. I’m an introvert (though not a misanthrope). Loud noises overwhelm and startle me. It would seem that Orangetheory is not the place for me, and yet it is a great experience. The coaches are all, every one of them, kind and capable. They do not let me slack and yet I never feel overwhelmed. I appreciate their professionalism and guidance. I wear earplugs for the music and to hear them better. This is an acceptable accommodation, no one has ever been bothered by it.

I have never run as fast as I do now. I’ve never lifted as much. The workout is incredibly efficient.

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★ 5

Amazing coaches!!

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★ 5

What sets OTF apart is the personal connection and and community feel, no matter what class or time. Whether you're a walker, jogger (totally me) or a seasoned runner, you feel welcomed, inspired, and encouraged every class. You are always greated with a smile, the staff is friendly and knowledgeable and all of the coaches are fantastic, offering personalized advice and motivating you to push your limits in a safe and effective way - with pretty awesome tunes to keep you moving. And they are there to encourage you, if you just need to move your body that day. I can't thank this team enough, being there for me as I battled breast cancer and cheering me on when I came back and have only gotten stronger with them by my side all the way. Their cards and emails of encouragement meant everything.

I highly recommend OTF to anyone looking to achieve their fitness goals in a fun, diverse, positive and encouraging environment.

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★ 5

The coaches at Orange Theory in Bend are INCREDIBLE! I love the workouts but the coaches in Bend make it infinitely better than any class you've tried elsewhere.

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★ 1

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★ 5

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★ 5

I've been a member for two months now and I love it. Every work out is different and challenging. I love the vibe, the coaches, and how I feel after the workout!! The challenges are super fun too, like Mayhem, Dri-Tri, etc. Unfortunately I wasn't a member during the Transformation challenge yet so can't wait until next year. I love that they have classes starting 5:00 am until 630 pm. I wish they had more classes on weekend afternoon but I totally get it! This is the first workout they has motivated me to keep going (I go 2-3 times a week) and I definitely can see (losing inched, more toned), and feel results, especially when I run (I can run longer and faster). I highly recommend this studio, which is in the heart of The Old Mill District.

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★ 5

UPDATE***

Staff has been extremely helpful reminding via text when the schedule goes out so I can snag a class! Thanks guys! Also, coaches are amazing with helping with my form ( deadlifts ) thanks for not allowing me to hurt my back! OFT is awesome and I’m happy I stuck around.

Great energy, great workout, amazing staff. The only issue is that there are not enough class times or space in the classes. Would be nice to have more locations in Bend because the am classes are always full and wait listed. Hate working out after a long day of walking & dog training appointments and can never get into an am class unless it’s 5am.

6:30pm is usually the only time that’s available to book and it’s usually just a tread 50 class that’s available. I have a busy schedule and booking right as they drop their schedule is difficult and I miss out on the good classes. Not their fault but this just doesn’t work for me. I enjoy the regular 3G workouts not running the entire time on a treadmill. For $180 a month this just doesn’t seem worth it. We need more gyms or more class times.

Would be 5 stars but scheduling is a pain. Hoping corporate will see this and decide to open up another gym!! Going to put my membership on hold and think about continuing or finding a new gym that can better accommodate morning workout times.

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★ 5

If you are looking for a place to workout with an amazing community, this is it!

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★ 5

OTFbend is the best!! Best workout, best studio, best coaches, best clients!!

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★ 5

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★ 5

I love OT Bend! The workouts are outstanding. I love that they’re fast paced and always changing, which keeps me from getting bored or focusing on when it’ll be over. The instructors are always so energetic and positive plus they provide great instructions, especially for the floor work. I love seeing the results of my workouts on the app and in my fitness level. The staff are friendly and always helpful. I always feel like a million bucks after the workout.

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★ 5

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★ 5

An excellent and diverse workout in a high-energy, well-equipped and clean environment with lots of like-minded people!

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★ 5

Friendly staff, motivational coaches, great quality workout!

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★ 4

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★ 5

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★ 5

I did not consider myself a gym person. The workouts incorporate a heart rate monitor, which makes it feel like a game. Plus, having to schedule my slots prompts me to commit to a day and time.

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★ 5

I was hooked before my first class ended!

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★ 5

I love the orange theory workout because it really pushes me to work harder than I normally would, and therefore feel better about myself and see results faster!! Thank you to all the motivating and supportive coaches of OTF bend!!

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★ 5

Variety, teamwork, & competition.

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★ 5

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★ 5

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★ 5

Love the OT coaches and staff! Their positive vibes are contagious.

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★ 3

its OK

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★ 5

Great classes

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★ 5

The enthusiasm of the staff and the motivation of the instructors is Excellent!

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★ 5

Best coaches, best community!

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★ 5

Great workout! Fun and knowledgeable coaches and staff.

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★ 2

WATCH OUT. If you sign up for OrangeTheory and only want to pay for 1-month, they have a shady policy where you have to cancel your membership the day-of your signup, if you don't want to automatically pay for 2-months. Bend Oregon's location manager didn't do anything to help me and just kept restating the contract terms. I'm guessing they get paid for both months so they don't have an incentive to help.

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★ 5

Every coach at the Bend studio is awesome in their own unique way. A great community with lots of positivity. It can be daunting to take fitness classes, but everyone makes it so fun and welcoming.

Customer service is great at this studio, and the App helps keep track of everything so easily. Would highly recommend everyone try OT at least once.

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★ 5

Just like my home studio! Excellent!.

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★ 5

I love the variety of the workouts at OTF-Bend. No two workouts are the same and you'll work your entire body. I hear from many people that OTF is too hard and that's why they don't do it. It's as hard as you make it because it's your workout and you can push as hard as you want! In addition, the staff at OTF Bend is outstanding - amongst the best trainers in the country.

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★ 5

Good workouts led by great instructors, OT Bend has an exceptional community of members and a good mix of age and abilities. All are welcome, and you will leave class w a feeling of accomplishment. Highly encourage anyone looking to up their fitness game to check them out.

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★ 5

I LOVE OTF Bend!! The staff and classes are AMAZING! Always challenging, as well as fun! The music and enthusiasm of the coaches keeps you going even when you want to give up/slow down! I am new to OTF, but feel like I’ve known everyone there for years. Staff and other class members are all so welcoming and encouraging. I’m hooked 😀

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★ 5

Bend has the best coaches!

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★ 5

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★ 5

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★ 5

OTF Bend has created a community where camaraderie abounds. Great to have a place where you can get such a great cardiovascular and muscular workout in just an hour. Show up ready to work, OTF coaches tell you what to do, one hour, done. A better you for you and for those around you!

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★ 5

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★ 5

If you’re looking for an awesome workout but are scared to try something new, try Orange Theory here in Bend! Our coaches are top notch, their fun and incredibly knowledgeable! Everyone here, including the members are so friendly and make you want to come back!

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★ 5

Life changing!

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★ 5

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★ 5

The members and staff at Orangetheory Fitness in Bend are truly a "family". An overused word, I know, but take it seriously here. No matter what your reasons for attending, we all have something in common, and you get warm, loving support from everyone. My life is definitely better by being lucky enough to be a part of this amazing group and environment. And recent modifications to the workouts have made them more varied, challenging, and fun .

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★ 5

Fantastic workout. Great staff! Do yourself a favor and get started. 👌

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★ 5

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★ 5

I love this place ! It makes me feel awesome and all of the coaches are super helpful and friendly . I loved Taylor’s class today !!

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★ 5

I joined the studio in Jan 2022, did the transformation challenge (lost 10 lbs and finally felt good/motivated to put myself first), and was HOOKED! The workouts make me feel my best and set me up for the day. But for me, a workout will only take me so far. The coaches, overall staff, and friends I have made are what have kept me consistently going.

If you are ready to make a change, want to get out of your house, or want to be challenged to push harder and further than you thought possible, come check it out!!!

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★ 5

I did the weight lifting class today. Taylor was the coach. She gave me two excellent recommendations for improving my form. I really appreciated her suggestions and how well she explained them to me. Five stars.

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★ 5

Friendly staff. Upbeat coaches.

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★ 5

Time flies. It’s always different. I feel so happy when I leave there. Great sense of community. Thank you so much to coach Steph and Sarah. And Angelina at the front of hose answered a zillion questions! She is why I signed up.

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★ 4

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★ 5

I can’t say enough good things about OTF Bend. As a community we are so fortunate to have OTF and most importantly, our OTF coaches and staff. That said, I would like to highlight Taylor. I had the good fortune of being in Taylor’s 1st class (1000+ classes ago now I believe). Taylor was great on Day 1 and has grown into one of the best coaches OTF Bend has had. This is no easy feat given the caliber of coaches we are so fortunate to have here in Bend. Taylor’s energy, kind spirit, and true passion for her profession set her apart from others in her field. I know I am one of many members that would agree, Taylor is a tremendous asset to this wonderful group of coaches!

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★ 5

I love OrangeTheory, especially the Bend OTF. Welcoming, challenging and fun. The feedback from the heart rate monitor is great for pushing me. The coaches inspire you to do more and push harder. The workout is quick and efficient.

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★ 5

Great workout, great people

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★ 5

Go to Taylor's class!!! You will absolutely LOVE her!!!!

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★ 5

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★ 5

It was my first class today. Front desk helpers, Natalie and Emily, were above and beyond welcoming and helpful. I would go here just to be welcomed every morning by a smiling face!!!

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★ 5

Great coaches :)

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★ 5

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★ 5

My husband and I are were in Bend for a family vacation and loved the Orange Theory here! Front desk staff were friendly and kind! Coaches Karyn and Taylor were phenomenal! I was utterly taken aback by their motivating personalities and found myself almost in tears because I was having so much fun! Can’t wait to return! Thank you so much for such an amazing experience!!! ♥️♥️♥️

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★ 5

Taylor was great! Super sweet and made me feel good about myself 😊 the place was clean and organized. Work out was just the right amount of difficult!

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★ 5

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★ 5

I have been going to OTF Bend for 2.5 years now and never had a bad experience. All of the coaches and staff are great. Every one of them are kind, supportive and professional. As for Taylor, the majority of the classes I take are with her and she has never been anything but supportive and professional with me, my daughters and all of the members taking her classes. I have never witnessed her calling out a member over the microphone to embarass or ridicule them during class. If you are thinking of trying OTF Bend I highly recommend you do. I have found it to be a very supportive community where I can get a great workout at my own pace and speed without feeling judged but being encouraged to push myself to be the best I can be.

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★ 5

This is a fabulous fitness regime with an amazing staff - from the moment you walk in the door, through their well trained, sociable and observant coaches, until you walk out the door. They all truly have your best interests, with personal care, at heart. I only wish I knew about OT sooner. They’re my fitness partner for life😋

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★ 5

I’ve been to several OTFs around the nation and this one is hands down the best. The coaches are incredible (energetic, knowledgeable and funny), the facility is clean (a ton of wipes, rags and spray and the shower and bathrooms are super well maintained), the equipment is high-end (I’ve been to several gyms where the equipment is outdated and you couldn’t even hear the coaches through their mic) and they offer classes around the clock, everyday (they start before 5am).

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★ 5

I love OTF Bend! Fantastic motivating instructors!

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★ 5

Great I love the work outs may mayhem is extra fun!

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★ 5

Great coaches, great workouts, highly recommend!

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★ 5

I have been going to Orange Theory now for 3.5 years. It is the best workout I have found and keeps me motivated and consistent. The Bend OTF staff is amazing! The coaches have so much energy and are a blast. I look forward to every class! I would highly recommend trying it if you are looking for a challenging workout routine!

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★ 5

Coaches at this studio are hands down the best. They truly care about each members individual success (it’s different for everyone) and understand we are not all elite athletes. I have some limitations and am required to modify some exercises and coaches have been more than accommodating. The manager and front desk associates and absolute rock stars and go above and beyond to handle member needs. This studio creates a sense of community. They keep you educated with “talk to a doc” series which has been very impactful to me as a member. They hold social events for members to gather outside of the studio. I am very thankful for my OTF fam and can’t imagine being a member anywhere else. I highly recommend Orangetheory Bend to anyone looking for an amazing workout that will hold you accountable with great results.

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★ 5

Great workouts that will push you to be your best self, and everyone who works there is so encouraging!

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★ 5

Warning…  Working out at Orange Theory can be addictive.  The best cardio workouts with great results.

The instructors are excellent.  Friendly, encouraging and push you to do your best.  Somehow they make sweating more fun.

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★ 5

Awesome atmosphere. Make sure you get yourself a pair of green shorts…they look awesome under the orange lights. Music is great. The workouts are always different and all the trainers really work hard. On a scale of 1-10 Karen gets an Eleventeen…Taylor does too. Steph just gets a 10 cause she makes us do burpees…like all the time.

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★ 5

Orange Theory is the Best!!!! Love it!!

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★ 5

Such an incredible place. The coaches are very kind and helpful. Desk staff is wonderful. It's such a kind, welcoming community. Very clean as well.

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★ 5

I LOVE ORANGETHEORY Bend, Oregon!!! It is so fun and a fantastic workout!!! The coaches are Amazing!!!

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★ 5

I absolutely love OTF Bend!! I have been coming to OTF Bend since day one and cannot imagine working out anywhere else! The staff and coaches are amazing and always encourage everyone to be their best. Love love them all!

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★ 5

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★ 1

I'm disappointed that I have to leave this review as some of the coaches are really great. However, Taylor might be the worst coach/instructor/communicator I have ever come across. She is the the definition of a dictator and if you need to make any modifications whether it's due to injury or chronic issues, she will embarrass you in front of the class and basically say it's "her way or the highway." On top of that, to gain people on her side, she will attack your character and lie to the other employees. It's extremely sad to see such a great barista (yes, barista, as thats her background without any health/fitness experience or knowledge) make those that are on their fitness journey feel like garbage. So if I can recommend one thing, take any classes but Taylor's if you want to succeed on your journey and not feel terrible about yourself.

In response to the owners response:
I should have stated that this review was written on behalf of a long time member if OTF Bend, and the fact that you mention knee and plantar issues with regards to my comment about modifications, you know exactly the member I am referring to.
I wouldn't expect you to agree with me with regards to Taylor's inability to show any kind of compassion or consideration, as you are the "owner" and have a reputation to uphold. With that said, as I don't feel the need to repeat myself, if anyone wants an truly accurate review of Taylor, please see above.
PS - I know multiple that have passed those exams and certifications you mentioned with ease. No need to try to make it sound like it's a major accomplishment. :)

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★ 5

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★ 5

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★ 5

Emily rocked it today! She always brings the encouraging motivation with a smile, love it!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Orange Theory is a great place to get a full body workout with a daily coach and a variety of routines to avoid boredom and burnout.

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★ 5

Love this place

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★ 5

The instructors really push and motivate you, and everyone in the class has the drive to work hard which brings up the positive energy to get through a hard workout. It's not boring, great motivating music, and it's a full body workout that I'd never be able to do on my own without a structured class.

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★ 5

Great atmosphere. Kind people. Encouraging. Love the structure, variety and motivation from the instructors.

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★ 4

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★ 5

OTF is a positive, energetic, and quality workout!

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★ 5

While visiting family in Bend I knew I couldn’t sit around, decided to look into Orangetheory at the Old Mill, so happy I did!! What an awesome staff that works there, their knowledge, friendliness, motivation has got me hooked! Thanks so much to everyone I had a chance to meet or take their class during my visit❣️

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Amazing staff and great atmosphere.

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★ 5

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★ 5

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★ 5

OrangeTheory Fitness is amazing. Everything from the front end staff to the coach and everything in between are wonderful. The coaches provide helpful tips and make you want to strive for greatness. The workout room is clean and the workouts are fun and challenging. The people that are in working out with you are amazing and inviting. If you get an opportunity to try it you should go for it.

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★ 5

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★ 5

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★ 5

This is a great gym! The workouts are challenging and scalable, the coaches are fun, and the community challenges are super motivating. I’ve had great interactions with the manager here who went out of her way to make sure I felt supported and included. As someone who has struggled to exercise in the past, this gym has been a game changer for me!

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★ 5

OTF is bend’s premier fitness studio. The app for scheduling and the intensity of the work will keep me a member forever.

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★ 5

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★ 5

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★ 5

Super friendly staff, great workout!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

OTF in Bend, OR is AWESOME. I really enjoy all of the coaches and everyone at the front desk makes you feel so welcomed. It's one giant happy family.

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★ 5

Love my OT Bend!!

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★ 5

Great workout, I would not push myself this hard without it! The real-time feedback from the heart rate monitor has been very helpful in both pacing and pushing myself during workouts. Just as important, though, is the incredible support provided by the team at OTF Bend.

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★ 5

We love our Bend OrangeTheory!! Amazing coaches, great music... great vibes and a great 'village' of people there to help push you to your finish line. There is never the same finish line for everyone, they understand that we are all on different journeys and do the best they can to support us! Thanks OTF Bend!

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★ 5

Excellent, professional & safe environment to get a solid workout! I have been a member for over 2 years. I love it!

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★ 5

I love everything about OTF. It pushes me and keeps me motivated, but also teaches me to listen to my body through the heart rate monitor. I’m not typically a hardcore exercise person, but the format and vibe of OTF has changed that for me. I hate when I have to miss it. The coaches are great, the front desk is always friendly. It means so much that they work to learn all of our names. I just love it.

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★ 5

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★ 5

Coaches are knowledgeable and get to know the class participants - they drive us in respectful and fun ways to do more, give it our all. But also know our limitations, injuries, life, so understand when we need to alter, backdown, slowdown. It’s an amazing workout in an exceptionally clean studio with great people!!! Results will always show up if you show up!!!

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★ 5

I enjoy the high intensity workouts. There's space for me to push as hard as I can. I get good feedback. The heart rate monitoring is motivating for me too.

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★ 5

I really like the data and the fact that everyone can go at their own pace.

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★ 5

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★ 5

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★ 5

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★ 5

Favorite place to workout. Great workouts, music, and staff!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great workout and friendly, knowledgable staff!

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★ 5

Fantastic workout, fantastic coaches, and fantastic staff! You will not regret giving it a try!

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★ 5

Loved the coaching from Sarah. Class was easy to follow, had clear instruction and made the game of getting fit fun and super easy. All one would have to do is show up! Alison who walked me through the ins and outs of OT was awesome as well. All in all a great experience.

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★ 5

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★ 5

Hands down, the best gym intro I have experienced. Warm welcome by the staff who made sure I was well informed of the process.

I loved the efficiency of the workout, with stats available at a glance to help maintain that efficiency throughout the workout.

Love it.

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★ 5

Great workout without thinking. Everyday is different than the one before & the coaching makes all the difference. I love the morning staff!

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★ 5

Literally everything about OTF is amazing. Their coaches are encouraging and enthusiastic, I love that they take the time to get to know their regulars and call us out to push harder. I have not felt stronger or more confident and I owe it all to OTF.

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★ 5

I love the staff--Taylor, all the front desk personnel--Amanda, Maddy, Tiana, Robert, etc., all the coaches-Stephanie, Alyssa, Lauren, and Monica. I feel supported and cared for by them. They go out of their way to create community, which means a lot to me, especially since I just moved here 3 months ago. I truly enjoy the challenge and variety of each class. I also appreciate using the heart rate monitor as that is the smartest way to get the most out of the workout.

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★ 5

Awesome instructors! Great workout. Never gets boring. Guaranteed results!!

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★ 5

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★ 5

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★ 5

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★ 5

I love the variety of the workouts so that even when I go daily I'm doing something slightly different and the coaches are great for keeping us motivated. I'm also motivated by the fact that I burn 500 calories a class.

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★ 5

Great workout, great staff.

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★ 5

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★ 5

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★ 5

OTF Bend is the best OTF out there. I've visited multiple OTF gyms in my travels, and honestly probably wouldn't have joined if I hadn't started at this one. The staff is hands-down the best (at the desk and on the floor); they are accommodating and informative, and they really try to do what they can for customers. Taylor is manager and he is phenomenal! Now the important part: the workouts! The trainers there are diverse in their approaches and personalities, so try every one of them! They will work you hard, monitor your technique and safety, and provide modifications if you have any injuries or particular areas of difficulty. The best part of this gym, though, is that even though you are given TOUGH workouts, everyone is encouraging and never judgmental. You are in a group setting, but honestly no other member is watching you or making you feel horrible about yourself. You go in, work at your pace, and do what you can within your limits. Everyone else is there doing the same thing. And this is a gym for everybody - from weightlifters and marathon runners to your average person looking for fun or a way to lose weight. You'll meet all of those people at every workout!

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★ 5

This is the best workout I’ve ever had! It’s a super fun and engaging environment. Amazing coaches and a super positive vibe! Most fun I’ve had circuit training ever!

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★ 5

Absolutely love this place! The coaches are amazing and the classes are super fun.

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★ 5

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★ 5

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★ 5

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★ 5

OrangeTheory Bend is the best studio fitness facility, with the best workouts, best coaches and most supportive group of people. They are always very helpful and prompt to any questions/concerns/requests. I’ve never been in better shape or looked forward to my workouts like I do at OT. Their corporate and individual studio workout schedule is also great for busy people like myself to get a workout in and be challenged every time!

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★ 5

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★ 5

Love Orangetheory! It's addicting. Highly recommend them.

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★ 5

Great coaches and a very helpful staff overall!

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★ 5

I loved the high energy as well as attentiveness from the staff! The workout was so much fun, I didn't feel bored at all. The staff made sure I was understanding of what I had to do because it was my first workout. I'll for sure be back! <3

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★ 5

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★ 5

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★ 1

Poor customer service, very unaccommodating and very corporate. Not the Bend vibe this bendite is looking for. I give two thumbs down!

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★ 5

I love this place! I have lost 20 pounds all from otf bend.

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★ 5

I've been a member for a year and a half and love that every class is different. I love that I feel the burn the whole day after a workout. The trainers and staff are fantastic.

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★ 5

The OTF Bend location was large and could accommodate a lot of people. The coach was encouraging and played great music. They also made visitors feel very welcome.

Source: Google

★ 5

Super great workout! Being able to see your progress is really awesome. I love the emails showing your calories burned, steps, heart rate, etc. that you grt after each workout too. I'm so glad I tried OTF and have definitely found my new place to workout. No need to look any further, this is it!

Source: Google

★ 5

Great accountability to see how hard you’re working every second of the work out. So challenging yet customizable for everybody from beginners to elite athletes. Nobody tracks and keeps a record of your physiological performance like orange theory.

Source: Google

★ 5

Source: Google

★ 5

Great clean facility. Friendly staff. If I am ever in the Bend, OR area again I will definitely stop in for a workout. Continued success!

Source: Google

★ 5

Source: Google

★ 5

Challenging workout with constant activity and interaction

Source: Google

★ 5

Source: Google

★ 5

Great workout/OTF studio! Front desk was super friendly and Coach Tina did an awesome job!

Source: Google

★ 5

Love OTF Bend. Super people, awesome workouts. My ‘happy place’!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Orange Theory has made a difference in both body and mind. It's been a life changing and positive experience for sure to see my body change before my eyes. Not to mention, extra energy and positive mindset. I can't say enough about the coaches at Orange Theory. 5+++++🌟's to the whole team at OT. Thank you for helping me succeed and kicking my but every day I'm there!👏🙌💪🏋️‍♀️

Source: Google

★ 5

Source: Google

★ 5

I love the coaches, the studio manager, and the owners. Everyone is very involved and open to suggestions. The coaches make the workouts fun and of course the workouts are never the same!I have made improvements in all areas of fitness since working out at OTF. Try it! You won't be disappointed!!!

Source: Google

★ 5

Source: Google

★ 1

On the road from Portland to Bend on business and the unexpected spring snow slowed me down. I called at 11:30 am to take myself out of the (not full) 3:45 pm class in case the slow roads take extra time to arrive. Victoria refused to took me out of the class without a the cancellation charge.
Be careful and book wisely, as some realize Life requires some “meeting in the middle “ and applying reason and others charge you and hide behind “I have no choice, I wouldn’t want to , but the policy requires 8hrs notice”.
Being a loyal multi year OT enthusiast, I’m loosing my love for the rigidity of some

Source: Google

★ 1

This is about Orangetheory's rabid collection methods, even when their paperwork is wrong and they have bilked their customer for more $$ than the customer ever received in services, they still harass you over and over and over.

Initially enthused to attend, I purchased the unlimited classes. I can't recall why they charged me $268 after the first class, but there I was, almost $300 into it from the beginning. They also had me purchase a heart rate monitor for (I believe) $99. After having membership for about a month and going to about 3-4 classes, my surgery date got moved up to early Sept. and I was convinced to suspend, not cancel my dues (which was another $15 fee). Despite having surgery in early Sept, somehow I was charged another $169 in late Sept, which puts me in at $437 for 3-4 classes. The last class I had was in mid-August. That's $109/class on the generous side. I never went back.

When it was clear that I would need more healing time, I called and cancelled membership back in November '18. Well, fast forward to March '19 and the manager Taylor has been harassing me. He calls me over and over, emailing me over and over and threatening to send me to collections. He says I never cancelled and that I *at the very least* owe them one more month of dues. I let him know I was cancelled and do not owe OrangeTheory anything; that the last classes I attended was back in August '18. Again, I haven't attended a class since Aug '18, here we are nearly 9 months later in April '19, and they are trying to shake me down for another month's worth of dues.

Still, Taylor calls and emails almost daily. He also will not resolve the issue over email and insists on a phone call; a conversation that will not document anything he says to me (which is why he will not resolve it on email). I on the other hand, am insisting on documented email resolution and also, he is wasting my time. I have told him repeatedly that I cancelled, I consider myself settled up with OrangeTheory and that it is bad form to hassle a customer who has OVERPAID and not received much value from the nearly $500 spent on the studio in 2 months time. The resolution is to STOP HARASSING ME. Yet, they continue to act like there is something to discuss.

This is customer abuse and unfortunately, after several attempts to make Taylor stop harassing me, I am writing this review. They feel entitled to harass customers and think this will lead to good feelings about their business. I have spent $500 on this studio and haven't even demanded reimbursement and they still feel entitled to do this when the paperwork mishandling/staff errors are their fault, they have received more $$ than output in services and they are obviously upsetting me; they DON'T CARE. I would think a manager would have more things to do than hassle a former customer who hasn't been to their studio in 9 months, but apparently he doesn't.

Source: Google