★ 5

Very well organized and clean. Leadership is professional and displays excellent customer service skills.

Source: Google

★ 5

I recently helped a friend sign up at Anytime Fitness. Honestly, I couldn’t be happier with my experience! From the second I walked in, manager Julius McMillan made us feel completely welcome. Not to mention…I called ahead and he answered on the first ring 🙌

He’s one of those people who genuinely cares about helping others. He took the time to walk us through the membership options, offered to provide a full tour of the gym, and answered every question we had — all without any pressure.

What really stood out was how patient and personable he was. Julius made sure my friend knew how the billing process worked and helped her set up her key fob. You can tell he’s passionate about creating a friendly, supportive atmosphere at his gym.

The gym itself is super clean, has great equipment, and never feels overcrowded. It’s the kind of place that actually makes you want to show up and put in the work.

Huge thanks to Julius for making the sign-up experience such a good one — he really goes above and beyond for members. If you’re thinking about joining Anytime Fitness, definitely check out this location and talk to Julius. You’ll be glad you did! 💪

Source: Google

★ 5

I love this gym. Julius is the gym manager and makes the experience fantastic. He is very knowledgeable about fitness, so a great personal trainer. The gym is very clean and has excellent equipment.

Source: Google

★ 2

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★ 5

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★ 3

I was contacted over the phone 5 hours after making this review and a little over 6 hours after my appointment. The purpose of the call was seemingly to persuade me to remove or alter the review. I was offered a free month, but I was not particularly interested.

The explanation for the issue that caused my negative review in the first place was that staff were given Columbus/Indigenous People's Day off (I thought only government workers took this day off), and their scheduling service was not updated to reflect this (described as a glitch, but someone probably just forgot), allowing me to schedule for a time when nobody would be around to let me in. The only issue with this explanation is that their holiday hours are not mentioned anywhere as far as I can see, not even on the door. This is overall an understandable problem for any business to have, but not an acceptable one, at least not to me.

However, I believe if the purpose of a review, for which this is my first, is to alert potential customers of consistently bad practices or consistently good service, I cannot say in good faith that I can offer a comprehensive view of the business. I had one bad experience before ever even joining the gym. I believe a low score due to a singular bad experience would usually be averaged out by many good reviews, but it doesn't really work that way with smaller businesses/franchises, who rarely naturally get positive reviews.

Maybe if I could weigh my score lower due to it being a tiny reflection of the overall business, I would keep it at 1, as that is how it still feels to me, but reviews are for other people, not just me, so I will change it to a 3 and ask anyone reading to consider my particular experience is likely not reflective of the business as a whole. It's probably only relevant if you plan to schedule an appointment around a holiday. I can't imagine that is relevant for most people. I can also assume they will try to fix this going forward.

Original review (1 star):
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It seems like they do not want new members. I showed up on Saturday to take a look around. Apparently, it's appointment only on the weekends, as can be seen on the door. I only see that being the case for Sunday online, but that's fine. I scheduled an appointment for the earliest available slot on Monday. When I arrived a few minutes early for my appointment, there was nobody to let me in through the locked door. I was early, that's fine. After waiting 5 minutes after my appointment time, which I scheduled online and received email and text confirmations for, I decided to call who was supposed to be introducing me to the gym. No answer. No call back. I can only assume they do not want or need new members, so I would recommend going elsewhere. I can't comment on the equipment or atmosphere, but it looks a little cramped through the windows.

Source: Google

★ 5

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★ 5

Been coming here for 3 years. Solid gym, majority of gym goers are considerate and show courtesy. Manager cleans frequently and is super laid back.

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★ 5

Very helpful staff.

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★ 5

The gym is very clean and organized. Very accomodating staff. Always very respectful people in the gym and plenty of room and equipment from the remodel. Would love to keep going there but moved away.

Source: Google

★ 5

Chris the owner and Julius have both helped tremendously with the gym and my experience, any issues I’ve had they’ve helped and have been nothing but nice! This gym is always clean and the people are very friendly

Source: Google

★ 3

I found this place from Google Maps. I also hope to share my experience with everyone.

When I came here, his manager received me warmly. I told him I could only be here for five months. He recommended a one-year contract to me and told me I could cancel at any time. That costs $44 per month. When I received the email,I saw that it was $22 per two weeks. This is a huge difference.

There are a lot of equipment here, but most of them are relatively old. Hidden in the contract terms is an annual equipment renewal fee.

The sanitary conditions here are better.Because everyone cleans it every time they use it. But the air doesn't smell very good most of the time.

When I was leaving in the fifth month, he gave me two options: continue to pay for two months or pay for one month and pay the cancellation fee.

what should I do?

Source: Google

★ 5

I have been a member here for almost 8 months now and I can't say enough good things. Everything is always kept very clean, and the machines are always functioning. The manager Julius is extremely friendly and welcoming and it creates an almost family like environment inside the gym. I'm still really new to my fitness journey, and have never been a regular gym goer until this past year, but I never once felt intimidated or out of place here. It's a great gym for people of all experience and skill levels.

Source: Google

★ 5

Top of the line gym very clean all nice members

Source: Google

★ 1

Wish I would have delved deeper into the reviews. Picked the gym for convenience and was blinded to the lack of quality and variery of equipment. I asked to cancel 2 weeks into membership via text response. Now I am 2 months into membership, I met with staff to cancel and was informed it is a 2 year committment regardless of my disappointment in the gym. Been working out for a longtime and have never been subjected to the 'ironclad' agreement of a 2 year contract. No wonder the gym often only has 1 or members in there.

Source: Google

★ 5

Great gym that is not packed
All the right equipment for a good workout

Source: Google

★ 5

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★ 5

The staff there, especially Julius, is courteous, knowledgeable, and helpful. Facilities are clean, equipment is well taken care of, and the area is welcoming to all. And the convenience of it being open 24 hours is a real plus!

Source: Google

★ 5

Trainer is excellent. Very friendly non-judgmental atmosphere. Never too crowded

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★ 5

Always clean!
Great staff!
Members are friendly!
I came from Fitness 19 when they closed and love the small gym feel!

Source: Google

★ 5

Very clean and friendly environment. I never feel intimidated or insecure when working out! Julius is the best!

Source: Google

★ 5

Joined AF in January and it was the best decision. Julius has been welcoming and so very helpful. I'm now taking several training courses with him. He's an expert in his field of physical fitness and is always respectful, positive and makes working out enjoyable!! Wouldn't want anyone else helping me to make my goals!!

Source: Google

★ 5

Fabulous Friday working out with my trainer, Julius... Grateful for his positive attitude with drive and motivation to crash my goals to be a health me: mind, body & soul; Julius made the most difficult workout of my life breeze bye me and before I blinked I accomplished exercises I never imagined possible for me. I felt like I could tackle the world. This fire of energy carried outside the gym including my nutrition, increase activity, and a happier me. Instead of dreading returning to workout at AT Fitness with my trainer, Julius, I can't wait for my next session. I highly recommend stopping by today to see Julius who will help set you up to be the health you that you deserve. Bests wishes on a healthy you!

Source: Google

★ 5

I have been a member of the Glenshaw Anytime Fitness since it opened and I have seen many managers/trainers come and go. The current manager/trainer (Julius) is the best the gym has ever had. He is friendly, knowledgeable, eager to help when any member needs assistance or has a question. In addition to all his other duties, Julius works hard keeping the gym very clean. Just talking to Julius and seeing him interact with members, you can tell he loves his job. Best employee this gym has ever had!!!!!!!!

Source: Google

★ 5

One year ago I turned 79 & realized I needed to take exercise seriously, so I went to my neighborhood gym. I started with a class with Julius and have been going regularly ever since. With Julius’ leadership, enthusiasm, & expertise I always have a great experience & now at 80 am stronger & more flexible. All thanks to Julius.

Source: Google

★ 5

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★ 5

Thank you!

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★ 5

Has what you need. Always super clean, when cardio machines break it is usually just a couple days they are fixed. Wish the actual space was a little bigger, not meaning more equipment cause it has everything needed, just more actual square footage.

Source: Google

★ 1

Scam

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★ 1

HORRIBLE. my membership ended months ago and i’m STILL being charged money every two week for a membership i DO NOT HAVE AND DO NOT USE. no one will return my calls or emails and it’s incredibly frustrating. I would NEVER recommend this place to anyone.

Source: Google

★ 5

Friendly space with lots of machines. It's never too crazy when I go! Easy parking.

Source: Google

★ 5

Been a member of this gym for a year now. It's a great place to work out. The equipment is kept nice and clean and the other members are friendly too. Plus, it being open 24/7 is a great bonus.

Source: Google

★ 1

Schedule an appointment to open a membership, no one showed up.

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★ 5

Great gym with plentiful and clean equipment, nice staff, and friendly workout environment

Source: Google

★ 3

Place has a lot of equipment but not much space between them.

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★ 4

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★ 4

RJ is the best!
Stop by and he will set you up with a membership!

Source: Google

★ 5

It’s a great gym. RJ is very helpful and if you ever need help just ask him.

Source: Google

★ 5

I want to thank RJ at the gym. I am new to fitness at age 51. I do not know how to use the equipment or proper form. RJ is always very helpful demonstrating proper technique and encouraging me! It can feel very overwhelming, but he knows the right words to say to put me at ease. I am already a very confident person, but he gives me additional confidence in knowing that I am doing it right! Thanks, RJ!!! Julie Mikus

Source: Google

★ 5

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★ 5

Great place and atmosphere to achieve your fitness goals. RJ is the man, and will help out with whatever it is you looking to accomplish! Highly recommend this gym.

Source: Google

★ 5

This gym is amazing! RJ gave me a great deal! Thanks guys!

Source: Google

★ 5

Clean, nice variety of machines and free weights for compact space, highly recommend.

Source: Google

★ 5

Nice neighborhood gym. It is usually not very busy and they do have all the machines other large gyms have.

Source: Google

★ 5

Great, clean gym. First time checking out this location and I definitely had a good workout.

Source: Google

★ 5

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★ 5

Impressed with how clean the facility is and the attention to detail on maintaining a safe environment for all.

Source: Google

★ 5

Love this place! The trainers are great and the facility is kept so clean! No judgement here! Just helpful advice!

Source: Google

★ 5

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★ 5

Great place

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★ 5

Clean and great equipment

Source: Google

★ 5

This is a gym where you can leave the past behind you and pursue the upgraded physical version of yourself that you imagine every day.
The staff is friendly, polite, and supportive.
The gym is clean and has all the workout toys you would ever need.
The positive experience is one that can’t be found anywhere else.
This is truly a gym where you can start fresh.

Source: Google

★ 4

You can get a good workout Not crowed most of the time.

Source: Google

★ 5

I love working out here because it’s not a massive warehouse type gym. Even when there are a lot of people here, it feels like a private, exclusive club. The staff are super friendly and helpful. And the other members are super cool and friendly!!’

Source: Google

★ 5

Mary was very helpful and knowledgeable signing me up! Thanks again

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★ 5

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★ 5

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★ 5

I really enjoy working out here. it's a clean place!

Source: Google

★ 3

I love Anytime for convenience reasons and because I feel like they keep their gyms clean, but this particular one has some of the equipment in odd locations that are in some cases inconvenient, and at worst potentially unsafe. Also, the variety of machines is sparse

Source: Google

★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

Excellent experiences here always. Friendly, helpful staff and clean facility will definitely keep me as a member!

Source: Google

★ 5

Staff was a very kind and helpful. Great location.

Source: Google

★ 5

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★ 1

Over priced and small gym. 1 machine per body part. After I said I was changing gyms they said my credit card was expired (it isn't, they took out the down payment and 1st months pay) and said they can sue me if I don't pay the late fee. Don't waste your time here. 0/10

Source: Google

★ 4

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★ 3

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★ 5

I can’t say enough good things about this gym. I do not have one complaint. Friendly staff, clean and updated equipment, and the 24 hour thing is icing on the cake.
Best gym that I’ve ever been with (and I’ve moved around allot). I will be with them indefinitely. Highly recommend!

Source: Google

★ 4

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★ 4

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★ 5

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★ 5

Nice people, love the anytime access

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★ 5

Small, but clean and has everything you need.

Source: Google

★ 3

Good gym, not as busy as the richland gym and better equipment. I rated a 3 star as everyone that goes here tends to curl directly infront of the dumbbells.

Source: Google

★ 2

The front desk staff is friendly and helps to keep the place running well enough. With that said, their normal cleaning crew does not vacuum and sweep properly, so there are lots of pebbles in the lifting areas, and dust from construction where equipment was mounted sits unswept (some of it going on months now). Similarly, one of the toilet's floor seals had been broken the entire time I have been going here (about 6 months) so every time one sits on it or stands up, the whole toilet clunks and moves to one side by about a half inch.

Gayle is a great trainer, and I highly recommend her to anyone, no matter what your fitness needs or goals. The other trainer seems far more intent on looking at his phone than looking at the form of his clients. Not only is this a disservice to the client in terms of wasted money, but it is a good way to lead to injury causing movements and reinforce bad fitness habits, which I have personally overseen with two different clients.

Most of the weights that the owner purchased for the barbells are poorly designed, and cannot be used for any lift where the weights sits on the ground (dead lift, Olympic lifts). There are also no bumper weights for lighter weight training while maintaining the proper bar height on the ground.

I have had to buy my own gear to bring into the gym because I asked for a wooden dowel to be purchased three times, with no results. I am also getting ready to buy my own bar clips because the old spring-style ones​ provided are bent, there aren't enough of them when the gym is full, and they don't fit properly on some of the bars. I may also buy a set of 10lb bumper plates to use.

The last drawback is that two of the squat racks do not have mirrors in front of them, which makes them hard to use when you are learning form.

With all of that said, the facility is not usually overly crowded, and has enough equipment to satisfy nearly anyone. The staff and clients are friendly, with the demographic skewing older, as many people there take advantage of the Silver Sneakers program.

I would urge the owner to take a look at some of his equipment choices, perhaps talking to the trainers and some of the customers who actually lift, and maybe investing some real time and money back into this gym. So many of the issues are easily fixed, either by spending a bit of money or making slight improvements​ that would quickly elevate the quality of the facility.

Source: Google

★ 5

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★ 4

Not crowded with plenty of equipment, although some needs to be repaired or updated.

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★ 5

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★ 5

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★ 5

Great place, to start at your own pace! Once you are comfortable, Erin or Chris will take you to the next level. If you want to try it out, they offer a great week free. I also recommend their amazing Boot Camp! It is sure to please!!! But, don't take my word for it, try it out for yourself!!!

Ang

Source: Google