★ 5

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★ 5

Chill location. Sabrina is very nice and always available when needed

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★ 5

Enjoying workout and everything is amazing !
The gym is fantastic 💪🏽💪🏽💪🏽💪🏽
I ain’t nothing like home 😉❤️

Source: Google

★ 5

Only been here for a few months back and forth because of the military, but Sabrina has been great at helping me with the transition and transaction at this location…

Edited: CUSTOMERS BEWARE!! Although The staff at this location has been great, the Abcfitness company that owns the Anytime Fitness gyms is horrible. They will definitely try to make it difficult for you to cancel your membership, no matter your agreement nor status. You will get the runaround, you will be asked to provide so much unnecessary information and it still will not be enough. Personally I would tell everyone not to join these gyms unless you want to be stuck in a blood contract type of situation.

Source: Google

★ 5

I’m having a great time at this gym! It’s exactly what I need in a gym and more. What more? Well the staff Michael and Sabrina are very friendly and they always ask me if I need any help with anything. The facility is clean and I always have a machine available when I need one. Strongly recommended! A sauna would make this place even better!!

Source: Google

★ 5

The operation of this gym is exactly what I was looking for. The fact that I can work out any time that I want is fantastic and there is a good variety of equipment to train with plus a studio space with a wall of mirrors and a full wall of windows for natural light during the daytime.
Sabrina, the manager, is very helpful and attentive towards guests. It feels like this gym is an extension of my apartment.

Source: Google

★ 5

Sabrina was extremely helpful and very professional. Thank you!

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★ 5

Sabrina is a very nice and cool person she has me laughing and also makes me feel comfortable with no judgment encourage me to keep pushing myself and greets me with the warm smile every time I come in and I just want to say thank you Sabrina for making me feel welcome to the anytime fitness family and gym

Source: Google

★ 5

Sabrina is fantastic. Gym is kept in great shape and has everything needed.

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★ 5

Love that it’s 24 hours & has 2 floors with a variety of machines & free weights. Staff is amazing Sabrina is always super helpful & goes above & beyond to create a great experience.

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★ 5

Great gym I love it here. Sabrina is a great. Manager

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★ 5

The staff is so nice and helpful, and the gym is always very clean!

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★ 5

Anytime fitness is a clean and spacious gym with plenty of equipment. I would recommend to people in Fairmount

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★ 5

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★ 5

Sabrina is super helpful and resourceful.

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★ 5

Thank you Sabrina! You made signing up for a membership very easy and it’s been great seeing a friendly face and big smile from you whenever I come in for a workout!

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★ 5

Clean facilities and great management

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★ 5

Gym has great equipment and the facility is clean!

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★ 5

Sabrina at anytime is super helpful and the gym is always clean and accessible!

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★ 5

Good atmosphere. Sabrina is so sweet and extremely helpful

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★ 4

Sabrina helped me sign up to the gym and asks me how my workouts are going

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★ 1

Giving my girlfriend difficulty cancelling membership. Would recommend to never do business here.

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★ 1

Cancelled my membership. Used to be good, now it's dirty, disorganized, and unsafe at night.

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★ 1

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★ 1

The local manager team does an okay job. Wasn't able to work out at all over this past weekend when the front door FOB reader was broken, did not receive any reply to emails. I wasn't motivated to write a bad review until I called to cancel just now, and they stated I'd continue be charged a full month's charges 2+ weeks out, despite being on a pay as you go status. There's some threatening legalese that the "account will remain active and continue to incur regularly recurring charges and unpaid amounts will be handed off to a collection agency." I.e., if you dispute the next credit card charge, we will continue to bill you then make an effort to ruin your credit score. Borderline illegal stuff, but don't expect today's CFPB to be much assistance. So AnyTime Fitness' corporate parent is downright nasty. Stay away.
The facility itself is mediocre relative to the increase in price -- the HVAC is poor.

Source: Google

★ 1

I’m not really a gym person, I really only come to walk on the treadmills for 30 minutes and then I might use some of the other equipment, so I can’t really speak to getting a good workout here. I signed up bc it was close to me and had 24HR access, so it was accessible and easy. I’ve watched this place go through a new manager every few months, I’ve been charged extra fees for whatever reason with no recourse for refund or info for what the charge was, and it does seem a lot of the equipment is old or outdated (and frequently out of service). All of that I could deal with, but today is the third time in just a few weeks that I’ve arrived at the gym and haven’t been able to get in. Today I specifically came during “staffed hours” and to no surprise no one is here to answer the phone or the door. Making sure members can access the gym 24/7 is part of AF’s contractual obligation and it seems that they can not even, at minimum, promise the access that I’m paying for. Unsure what to do since it’s impossible to get a response from anyone who works here, but maybe at least this review will help someone else make a better decision than I did.

Source: Google

★ 1

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★ 5

Sabrina is truly a great asset the Anytime Fitness! She helps in more ways than one! She always smiling even if she is having a bad day you’d never know it! I’ve seen a member screaming and yelling and she smiling! Great pick Anytime fitness!

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★ 5

Really a great gym! They have good equipment and it’s a nice space. Sabrina is SOOOOOO KIND! She’s very friendly and creates a welcoming space. She always chats with everyone and waves when folks come in to workout.

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★ 5

Sabrina is a life saver. She is always there ready to help and to solve problems with you. If she wasn’t there, I doubt if I would still be a member of Anytime Fitness.

Source: Google

★ 1

I’m really disappointed with the maintenance and management at this Anytime Fitness location. One of the main benches has been broken for over 4 months now, and despite bringing it to the owner’s attention multiple times, nothing has been done to replace or repair it. It’s incredibly frustrating for members who rely on properly functioning equipment for their workouts.

For a gym that prides itself on convenience and quality, this kind of neglect is unacceptable. The lack of urgency to address such a basic issue shows poor management and disregard for members’ experience. If they can’t even fix a bench in a timely manner, it makes me wonder how they handle other issues. Save your money and find a gym where they actually care about maintaining the equipment!

Edit: 09/08/2025
Screenshot shows how much the owner cares about your opinion

Source: Google

★ 1

Not a big gym which I don’t mind personally, but some of the barbells need replacing as they very clearly bend with not that much weight and some individuals who go here do not wear deodorant or shower, or clean up after themselves. (Guy in durag who comes in early AM and hogs equipment for over an hour- speaking about you here).Please kick them out.

Edit: location previously replied they would do something about this but they haven’t. Guy still comes in and the smell is terrible every time. Strongly considering switching gyms

Source: Google

★ 1

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★ 5

Sabrina is great. So helpful and she makes the gym a welcoming place.

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★ 5

This is my local gym, and I just have to say how great Sabrina is. She keeps the place spotless, makes everyone feel welcome, and is always ready to help with a smile. Walking in and seeing her friendly hello always brightens my day.

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★ 5

Has everything I need to stay in great shape , never too crowded and friendly management. Sabrina is also very helpful!

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★ 5

Easily the best gym in the area and EXCELLENT service from them. Sabrina is always a huge help and keeps the gym in great shape!

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★ 1

Total scam! I tried cancelling my membership multiple times from 4th June, 2025 and not only did they not respond, they charged me every month despite my multiple attempts to cancel through text & email. I reached out to their parent company and was told I had to pay fees for the 2 months despite the negligent behavior from the branch! Totally unprofessional - STAY AWAY!!

Emailed the area Manager Domenick for a refund and ofcourse, got no response!

Source: Google

★ 5

I’ve been a member at anytime at multiple locations! This location is quiet and friendly. Sabrina, who I interact with mostly everyday, is always so happy and positive. She makes sure everything is organized and I start my work out with a smile!

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★ 1

I’ve been trying to cancel my membership for weeks and no one responds. They lock you into a year long contract and refuse to let you out. They then auto renew your membership without contacting you. Do not sign up for their predatory membership.

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★ 5

Never a problem…never a wait, plenty of stations. New manager, Sabrina, stays on top of conditions at the gym. She is always accessible.

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★ 5

This gym makes it easy to fit a workout into a busy schedule. The equipment is always clean and there’s a friendly, supportive atmosphere. I love the flexibility and welcoming vibe.

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★ 5

It's a amazing place, Sabrina is the best one.

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★ 4

Split level. Up stairs had more equipment than downstairs.

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★ 1

DO NOT join this gym unless:
1. You like working out in 83 degree temps because the AC is broken.
2. You like beginning every workout by having to clean up the gym, re-rack everyone's weights, and move equipment left in the middle of the gym by others (see pic).
3. You like using broken/snapped bands.
4. You like hunting around for cable machine handles that used to be part of the equipment but have disappeared, or want to use two 70lb kettlebells but nope, they only have one now!
5. You like asking people who are most likely, and unfortunately, homeless, if you can use the equipment that they are sitting on while they charge their phone and have no intention of working out.
8. You like calling phone numbers with overfull voice mail boxes, emailing and texting staff who ultimately ghost and avoid you to try to get resolution on why they keep charging your college-aged son's account that should have been frozen while he was away.

If you like any of these, this is the gym for you!

Source: Google

★ 5

Sabrina is a great manager! Super friendly and keeps the gym clean and well equipped!

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★ 5

Sabrina was amazing, helpful and informative . Best person and great for signing up

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★ 5

Once I arrived to sign up I was greeted by Sabrina the General Manger (who was just as sweet as she is informative) and recieved a tour of the facility which included everything you would want in a gym which is always a concern for me I been attending the gym for about two months now and I feel completely as Ease and and ready to workout everytime I highly recommend signing up and doing you're thing here. 🤟🏾🖤

Source: Google

★ 5

Sabrina is such an amazing worker ! She is so helpful and kind, Please keep her at that gym ! i’m very pleased every time i walk in. she’s so positive.

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★ 5

Every time I come here the service is absolutely amazing. From the wonderful hello when I walk in the building to the Goodbye and have a great day when I leave. Also Ive never met a manager so present and there for us as customers. I hated working out until I started coming here. Sabrina the manager does an amazing job at making us feel at home whether it’s our first time meeting or our 50th. Keep up the fantastic work! Gym is always clean!!!

Source: Google

★ 5

I love the energy of the staff at the gym on Fairmount Ave! They’re very helpful and informative. It’s a nice clean environment, the cleaner is always sanitizing and wiping down the equipment. They got me as a long time member!

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★ 5

Literally the best gym I've been to in the city

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★ 2

Positive:
This gym is spacious and offers a large variety of machines. Machines are older but work smoothly. Large shower but is there only one? (!). Large windows offering plenty of natural light.

To be improved :

- it's WAY too warm in there. It was 74-75 and I was sweating like a pig after 10 min of treadmill.

- Treadmills are older and need to be cleaned. There were full of dust and sweat drops.

-carpet needs to go. Even though it seemed clean and not too old it's not ideal when you want to keep a gym clean and people are dripping sweat. 🤦

-garbage in front of the emergency exit is a BIG BIG NO- NO! ☠️ ⛔⛔

-Make sure disinfecting wipes dispensers are filled.

Compared with newer gyms in Canada it needs a lot of love. 🙄😬🥴

Source: Google

★ 1

Damn - these one star reviews gave me PTSD from other services. These reviews helped me save a headache. Thanks y’all.

Source: Google

★ 1

DO NOT join this gym unless you want to be forced to stay on a year to year basis and CANNOT leave. Unless you have proof of moving 25 miles from this address, you will be locked in to pay no matter what AND random maintenance fees. Management does not care about your circumstance or if you move too far (25 miles in the Philly area is very wide) AVOID AVOID AVOID

Source: Google

★ 5

Great

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★ 1

That number that you gave me does not connect. I keep getting "User Busy"

UPDATE 4/15/2024 - I have yet to hear back from management and the supervisor of this gym location. They still haven't been able to do the simple task of switching my account to go under my health insurance. I have now been paying for months for a gym I do not go to. This is embarrassing for this company. I wish I could get every penny from the last 5 months, but I know that would be way to hard of a problem for them to solve.

2/6/2025- I have had countless issues with management at this gym. I had moved outside of the 25 mile rule and they refused to accept the multiple forms of proof I have submitted. They continually charge me after the manager said he would freeze my account. I was told to call the 3rd party they use for finance and this number has been helpless. They can't do anything. I have even tried to get my account under my health insurance package so I am not continually being charged for a gym I do not go to, and they can't even do that simple task. It has now been over 2 months I have lived out of the 25 miles and still cannot get any of my issues solved. This has been beyond ridiculous and frustrating. I don't recommend going to this gym unless you plan on going for life, otherwise you'll never get out of it.

Source: Google

★ 1

Wish I could give zero stars. It’s a cheap gym for a reason. They will screw you out of money. New manager every 3 months, non of them care about your membership agreement.

You’ll sign a 1 year agreement, and then they will take you through the wringer trying to cancel it, and usually steal another 2-3 months of payments out of you.

I’ve been in a dispute with their 3rd party financial team, they’re horrible. Don’t even read emails, or anything you have to say. Go to City Fitness down the street, anywhere but here. Worst gym in Philly. Did I mention it’s small as hell? They have one rack and it’s always dusty inside anyway.

Source: Google

★ 2

Unfortunately while the gym is convenient and kept up for the most part when I visit, I have been charged 39.99 and sometime additional fees continually for a monthly membership connected to an annual contract despite after providing them with my silver sneakers id to various owners responsible at this location (3 different persons) over the past year or 2 at this location. While I was told verbally that they would update it immediately and it never happens. I am either informed they don’t have access or they say it will occur and it never does. Meanwhile my card is being charged, with rates raising. On one occasion, my account was renewed after a year when it was supposed to have closed. I was told it was too late, but that a reminder would be put in my account for the following year. I have been bounced around from person to person, despite me telling them that I shouldn’t be charged at all bc I have silver sneakers, they are a participant of the program. The gym is nice and convenient but being trapped in an annual contract if you end it when really it should be covered by the silver sneakers agreement, is an intimidating action. I am hoping this can be resolved and if the fees I have been charged for would be returned.

Source: Google

★ 1

This gym owes me $40. I was told (in writing) I would not have to pay my last month, but was charged $40 anyway. It's been nearly two months fighting them on it, being redirected from person to person, all of whom either don't understand or are lying that I was not supposed to be charged that money. Do not become a member here. The ownership doesn't care and when I was a member, it was usually dirty and humid, and they frequently ran out of cleaning wipes. I hate that I still have to think about this place. If the owner is reading this, would love if you could get in touch with me about my refund.

Source: Google

★ 3

Gym has what you need, but parking is an absolute nightmare. Plan to walk here if you can.

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★ 1

My sister tried to go there to sign up and walk the treadmill around 615pm and if you know you know getting up and going to the gym alone is hard enough - she went in and tried to join this gym and they told her to go home and “make an appointment” - she explained she didn’t want a tour or anything - just trying to use a treadmill to prep for her upcoming hike in May - and they still wouldn’t let her sign up and kept telling her how she needed an appointment. Wild.

Safe to say she did not go home and make the appointment.

Source: Google

★ 1

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★ 5

I personally love this location, and it keeps me on my toes. Having a boxing bag is very important for me at night when I have an itch for some good cardio. Free weights, pretty organized for such a compact space. Can't complain. Personal showers are fantastic as well. It's definitely a solid location.

Source: Google

★ 5

Best club in the hood 🫡🫡🫡

Source: Google

★ 1

I have had countless issues with this gym and its membership services. First, I was told when I moved into the apartment above it that I would receive a discounted membership. This was a big perk to the building, and when I went to apply for the gym membership they told me they no longer offered that promotion. My landlord had no idea the gym stopped offering. I moved away in late September, and have been trying to cancel my membership since then. I was told my account was frozen and would not be charged while I gathered the appropriate change of address information needed to cancel my membership. I have been charged every two weeks since, despite having multiple correspondences that my account was frozen. Management tried to tell me I couldn’t cancel my account even though I met the requirements for moving 25 miles from this gym location and not within 5 miles of any other Anytime Fitness. After another week of emailing everyday, I finally received a call and contract terminating my membership. However, I am still being charged. I asked multiple times for the name and phone number of the supervisor of the person I had been in coordination with (who was helpful to an extent) but never received “higher ups” information to try to resolve my issues. This has been nothing but a headache. I recommend joining any other gym in the area, planet fitness or retro for similar equipment at a lower price and less of a disaster.

Source: Google

★ 2

The temp is set to 74 degrees, a little warm. Smelly in general and air circulation is lacking. Two different cardio machines I used both turned off or reset themselves before I finished my workout. The elliptical machines are rough and not smooth. This is a bottom tier location and I’ve been to 5 different anytime fitness locations.

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★ 5

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★ 4

It's a gym, pretty rough looking but gets the job done

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★ 1

Nightmare cancellation process. Unless you plan on being a member of this gym for the rest of your life, don't bother. I continued to be charged 3 months after initiating the cancellation process, and every attempt to resolve the issue was met with resistance and excuses. Requested to speak to the manager and was told I am "lucky to not have to talk to the manager because he would not be as nice as I am being right now.”

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★ 5

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★ 5

I’m enjoying the convenience and the location of the gym. Would recommend for people with an unorthodox schedule for sure

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★ 4

Had issues canceling my membership but Kenyon was helpful with my resolution.

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★ 5

I came to visit Philly for business and popped into Anytime Fitness, and was greeted with great hospitality and a friendly atmosphere. Lots of machines and weights options and is just the perfect spot to get that workout in during my stay!

Source: Google

★ 1

Don't join this gym.

Door is broken for the bottom half of the gym. So it's been locked sometimes and other times there have seemingly been people sleeping there. Still no wipes (management fails to order ahead, creating a serious health hazard(

It's recently become one of the worst gym experiences I've ever had. Maybe this will get another cookie cutter, vague response from management.

The gym has been filthy and lacking in supplies for months now. Usually either wipes, or paper towels are missing for some/all areas. This is unacceptable especially when staff members are sitting right there. With the money being paid to the gym by each member, management can send someone down to Rite -Aid 3 blocks away...

Now in the last week, the downstairs section has been locked. That section makes up about 2/5 of the usable space for the gym, and it's just sitting there locked. I called and asked about it, and the employee who answered was rude and then lied to me and told me that it was open. There's no reason that they can't get a door open for an entire week. This is one of the largest cities in the US and you can't find a locksmith or handyman to open a door for an entire week?!

Like someone else said, other little things have degraded like the clocks are all wrong or they are off altogether.

And there is a board that used to have interactive messages for members like "what's your favorite lift?" or "what's your fitness goal for the summer?". But now they removed all the markers and use it to promote their training because people were writing complaints on the board. So instead of addressing the problem, they took away the markers which used to be the one "community" thing about the gym. Weak. This is a terrible way to go with City Fitness opening nearby and frankly it's all grounds to break a contract with this gym considering the lack of access and sanitation, if it continues like this.

The people working here or who own the gym don't seem to take any pride in their work at all to let it go on like this.

Source: Google

★ 1

Update: yesterday the downstairs was locked, and today both levels are. Signs that say “no electricity” but literally all the lights are on? Just join a different gym.

There’s rarely any available staff even during staffed hours. Half the cardio machines have been down all week, in the middle of winter, and no staff around or answering the phones. You’d think with the City Fitness open they’d step up their game.

Source: Google

★ 1

I have been nothing but frustrated by my experience with Anytime fitness. The gym itself is fine, and about what you’d expect from a 24/7 facility. What sucks is how unresponsive the staff is and how often you can’t even access the gym. The downstairs room was locked for like half a month, and now both rooms are locked due to some power issue. Basically, don’t join this gym if you’re expecting to be open at all, let alone 24 hours. Not to mention the fact that there’s been a leak in the ceiling upstairs for about 3 months now. I go here because of circumstance.

Source: Google

★ 1

I was a member for over two years. The equipment was average, the gym was dirty, the 24 hour access good. I had a poor experience with a trainer, not really pushing me through the workouts. The worst came when I cancelled my membership. I couldn't do it over the phone, had to show up in person. I did, turned in my access fob, signed my termination. I wasn't given anything to verify the cancelation and the next month I was charged again for my cancelled membership. I'm now disputing this with my bank. Bad company customer service!

Source: Google

★ 2

Anytime Fitness? More like Nevertime Cleanliness. The gym has the equipment I need and is conveniently accessible. The downstairs area has four squat racks, so I very rarely find myself waiting. But the gym, especially the downstairs area, is absolutely filthy. There is, as far as I can tell, no fresh air coming into the downstairs gym, so it's just the same nasty, body-odor, fart-laden air today that there was six months ago. This was especially a problem in the summer when the AC unit kept breaking. The stale, still, sweat-filled air and crippling heat made workouts utterly miserable. Please, please, please buy a fan so the air moves! Recently, the water filter sprung a leak and soaked the floor mats. The solution was apparently to sprinkle baking soda all over? Again, they couldn't even bring in a fan to help dry things out! So there's damp baking soda all over, and it still has a persistent mildew smell. Heaven knows what's growing in my lungs now. Nasty!

More days than not, I walk in to find food scattered over the gym. People are bringing takeout into the gym, and tossing it on the furniture, equipment, or floor. Management doesn't seem to care.

Source: Google

★ 1

DO NOT JOIN
This place has gone straight downhill over the past few months. It's simultaneously the most expensive and dirtiest gym I've been to. It seems the staff to not care about cleanliness, maintaining the equipment, or keeping weights in the correct places.

Source: Google

★ 1

Ever since new management took over it has been terrible here. It’s always been extremely expensive for what it is- 50-60 dollars a month for literally no amenities (can’t even bring a guest or anything). They don’t offer classes, your “one free training” was (in my experience) really just an hour to talk about if you have goals and make sure you’re using proper form with a few exercises.
Since new management took over it has smelled like BO every time I’ve gone, and a few times there haven’t even been any wipes to clean off machines/equipment after use. The floors are so dirty (photo is in their studio space)! I’m excited for my membership to expire this month so that I can switch gyms

Source: Google

★ 1

Do Not Join

It’s really hard to express just how trash this gym has become. The new management and staff have absolutely zero care for the gym at all. Do yourself a favor and stay far away.

The gym is expensive, dirty, and extremely poorly managed. The clocks are wrong, it’s moldy, and cleaning wipes are frequently not available.

Most important part: the staff and management are unresponsive to any of these problems. They want to make money from doing absolutely nothing.

Source: Google

★ 1

DO NOT JOIN THIS GYM

As a previous member of this gym from September of 2020 until 2024, I am OBLIGATED to warm anybody about the shell of an establishment this place has become.

The headline is this: the gym’s ownership has changed hands and the new management and owners have no interest in keeping this gym clean, welcoming, or usable at all.

When I originally joined this gym, I was blessed to experience the facility under its old owners and the manager, Casey, who oversaw the gym. During my time, the gym grew significantly in membership, and management decided to reinvest into the gym and expand it, creating a beautiful ground floor expansion while maintaining the original second floor facility and even upgrading and modernizing it.

However, I began to notice the changes in late 2023 after familiar staff had started to disappear and Casey was nowhere to be seen. I only found out when I cancelled my membership that the original franchisees were no longer involved in the gym and Anytime Fitness’s parent company now runs the business.

Since the transition, the gym is nearly always without sanitizing wipes, spray bottles and paper towels. The gym mats are lathered in sweat since there’s no way to clean them. The equipment is filthy, the floors are sticky, and the new staff is invisible.

A dry-erase board greets you in the second floor gym where everyone leaves their bags and coats. What used to be a fun community board with drawings and encouragement from other members has turned into a public complaint bulletin. How has the management responded to the complaints and pleads of its members? They cleared off the board entirely and removed the markers. Ignorance is bliss.

The final straw for me was on my last visit to this wasteland. I go to put my coat away near the dry erase board and notice that my previous comment pleading for the paper towels and soap spray to be restocked in the studio room where everybody works out and stretches, was erased along with the other comments. For a moment I had a glimmer of hope. I thought to myself, “they must have addressed the complaints and restocked the cleaning supplies!”

Imagine my shock when i walk into the studio ready to start my workout and there are no cleaning supplies in the gym at all. No wipes, no paper towels, no soap spray. Every single one of the gym mats had visible spots of caked in sweat and grime. I decided i’ll just skip the mats and stretch on the floor. When i walked over to a free spot, my sneakers were literally sticking to the ground.

I stretched standing up and worked my way over to the treadmills by the windows, only to find that the 3 treadmills, elliptical, stairmaster, and jacobs ladder machines were all broken. The entire row of machines were plugged in, and no power.

Disgusted by the gym itself and knowing that i’m still burning $60/month on this dump, I walked to the front office and told the staffer present to cancel my membership. This is the one and only thing the new staff seems to know what to do because that cancellation form was signed and sealed almost immediately. I can only imagine how many others have already left for the staff to be so skilled at getting us out of the door.

Overall, go shell out the extra $5-$15/month at city fitness down the street, or even retro fitness in Spring Garden. This place is just taking money until enough people cancel that it’s no longer profitable. And if you’re thinking about joining this gym: DON’T.

Source: Google

★ 5

new staff rocks, this place needed it.

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★ 2

Nice facility but seriously no one is ever there. Nor do they answer the phone I don't see how this place operates as a business. Also I know it's a gym but being inside there for 30 seconds looking for staff member that was never around it smells like armpits. I'm just concerned about the cleanliness all things considered.

Source: Google

★ 3

The best thing this gym has going is that its opened anytime. I always get a good workout here, theres good variety of equipment available. The quality control is not there, in terms of cleanliness and available staff (As of right now they are in a staff emergency situation). If I’m going to pay a premium, then I’d like to see a premium product in all aspects. If I’m locking in to a year long plan, I’d like to see more initiatives taken to keep the quality high and you’re staff experienced and put in positions to succeed with a focus on long term growth. Again the only two aspects at a premium is the fact its open 24/7 and it has good equipment available. Everything else just falls kinda short.

Source: Google

★ 1

Dirty gym, broken equipment, useless staff. Not worth $60/month. Go to Planet Fitness down the street for same low level quality.

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★ 5

Buenas quiero saber los precios para ser parte por favor

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★ 1

They are littering/blighting the neighborhood with their illegal advertisement flyers on poles.

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★ 5

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★ 5

The staff is very helpful and friendly the environment is very welcoming and peaceful look forward to my results at the end of this particular journey!!

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★ 4

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★ 5

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★ 5

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★ 5

I like going here. Its never really too crowded on my visits.

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★ 5

Great gym, had all the good machines and weights to work out on. Everybody was really nice and put their weights back!

Source: Google

★ 1

While reading reviews attempting to locate a new gym to join I want to agree with a previous poster, the owner should really stop with the condescending responses to negative reviews. It’s a dead giveaway red flag not to do business with you. You always have some excuse and you’re never taking accountability in any of these responses. At some point, you have to realize it’s you and your business practices not everybody else traveling from all around.

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★ 4

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★ 5

I started going here a few months back and I'm really enjoying it so far! I'm a total beginner with fitness and I was actually very anxious to get started, but the employees are super helpful and I've learned a lot in a short time. There are lots of resources to point you in the right direction - they have an Evolt scanner that gave me some insight about what parts of my body I could work on, and all of the machines have QR codes to give you more information about how to use them properly. It seems like it's a solid gym for people of all fitness levels, because they've got a nice-sized studio space for stretching and plenty of machines that are easy to figure out, but they also have plenty of stuff for people who have a better idea of what they're doing. It does tend to get busy around the time in the evening when people are off from work, but even when it is I've never found it so full that I can't complete my workout. The price is reasonable. I'm paying less than I did for a gym a few blocks away that I joined and then only went to a few times. Overall I'm super satisfied!

Source: Google

★ 3

Decent gym clean and has lots of squat racks. However it is lacking in some equipment. Its ridiculous for a commercial gym to not have a real plate loaded leg press or a captains chair. The cable machines on the lower level also don’t list the weight resistance listed on them for some reason. Other than these annoying things it’s a nice gym though.

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★ 5

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★ 5

Awesome gym! The staff is welcoming and happy to assist when needed and the equipment is in great shape. Overall the atmosphere is clean, friendly, and functional to help you achieve your goals.

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★ 4

Solid gym. Can get crowded fast because the spaces are small, but it being 24hr it’s makes it convenient to avoiding crowds. Equipment is generally maintained well and trainers are helpful.

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★ 4

Great local gym. Nothing fancy or super special, but good variety of equipment and never extremely busy. The staff is friendly and always willing to answer questions. Needs a bit of structural work (fix roof leaks, marks from fallen posters on the wall, etc) but can tell they are making changes when they can.

Source: Google

★ 5

Chris is always responsive and provides positive feedback and information to reinforce motivation and dedication toward improvement. The facility is well equipped and every improvement made enhances the environment and workout options. A great facility that is always positive. Even better that I can go at any time without any restriction.

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★ 2

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★ 5

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★ 5

Customer service & the facility helps everyone in all situations

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★ 5

I've been a member since the beginning of 2022, and have had a great experience. I signed up for 8 training sessions, and the trainer kept my goals in mind each time we met. I was challenged and inspired, but also accommodated appropriately to minimize joint pain. The staff is friendly and supportive, and the wide variety of equipment is great for when the gym is busy--you have lots of choices. The new space works really well. I'm giving five stars, because for a gym with no sauna or real locker room to speak of, the staff and members make this work very well. I highly recommend AF Fairmount. :)

Source: Google

★ 5

Small but has everything I need. Individual bathrooms and showers + 24/7 access makes this place worth the membership

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★ 5

The trainer was great!!!

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★ 5

I really love this Gym! It's the best place to workout early in the Am.

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★ 5

This is easily the most convenient, user-friendly gym I’ve ever belonged to. The environment is communal and relaxed, and the guys who run the place are very helpful. I’d recommend Anytime Fitness to anyone for an individualized experience catered to your fitness goals. Honestly if I could give 6 stars I definitely would!

Source: Google

★ 5

Stopped in today for a day pass. The gym is clean and uncrowded. The staff were all really friendly. Joey was very knowledgeable and explained all of the membership choices well. I particularly liked the self spotting bench, haven't seen that at another gym before! Will be back.

Source: Google

★ 5

I'm a member of another anytime and I travel a lot for work, but I had a great experience when I stopped in. The owner Casey was approachable and very knowledgeable, he helped me learn what equipment they offered. Also Ali took some time to spot me and his coaching was very helpful especially for my squats, this was nice since I was only visiting. His advice has been helpful since then and has really increased performance. Will be back next time i'm in Philly!

Other things: No issues when I scanned my tag to get in. The gym had everything I needed, and it's exciting to hear that they are working on an expansion in the downstairs area!

Source: Google

★ 1

TINY - MISLEADING - RUDE MANAGEMENT
I just moved to the area and signed up for the 7-day trial, received 3 emails confirming my trial. When I arrived to the gym, it was so tiny, very little cardio equipment, already busy and I was told they could not honor the 7-day pass received by email. Ali was very apologetic and called his manager/owner who refused to speak with me and told him to not allow me to try out the gym for 7 days. They are misleading with their confirmation emails and there is no disclaimer or fine prints saying this location does not offer the pass. They refused to allow me to try the gym for a week and chose to a customer. Never experienced such stiff and poor customer service. I also feel sorry for Ali for working for such a badly managed gym. Picture to prove the email sent confirming the pass that was denied in person. Refusing to speak to guests is not proof of taking care of your members.

Source: Google

★ 1

My friend and I signed up for the 7 free day trial to try out the gym and upon our arrival found out they're not honoring the promotion (even after receipt of an email stating our 7 day free trail). It was very upsetting as we wanted to ensure this gym would work with our crazy work schedule. It was even more upsetting that the manager didn't even care nor want to talk to us about the false marketing and advertising. I will definitely take my money elsewhere to a place that actually cares about potential customers that walk through the door.

Source: Google

★ 5

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★ 5

The friendly and knowledgeable staff made me feel welcome in a new place. It was also comforting to see how detailed they were about keeping the equipment clean. There’s a great variety of equipment here for any kind of workout and also an Evolt body scanner to help members objectively track their progress.

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★ 4

Quisiera saber si hablan español

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★ 1

Way too small and cluttered for me. Yikes.

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

I’ve been a member here for a little over three years and prefer Anytime over the other gyms in the area. This gym offers a good variety of equipment and all the weight lifting essentials I need to meet my goals. It’s always impeccably clean and well-organized. In fact, Casey and the other staff here really prioritized the health & safety of members during the pandemic by implementing a number of different safety measures and adapting their services to continue to provide options to their members. I think the member-focused approach that the staff here has is what I like most about this gym. They’re always very friendly, helpful, and communicative. I’ve used the gym’s personal training services in the past and the trainers have been knowledgeable and well-versed in coaching and program design. Anytime does offer a selection of classes as well, although I can’t speak to those as my main focus hasn’t been group fitness. The only times I’ve seen this gym crowded have been during peak hours, which is true of any gym. Overall, I would highly recommend Anytime to anyone looking for a gym in the area.

Source: Google

★ 5

This place is great, no platforms because the entire weight room floor is a platform. They have rubberized weights, squat racks, a separate room for yoga, smaller weights, jump rope, and a cardio area. They also have a heavy bag with its own area too. 10/10 would recommend

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★ 2

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★ 5

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★ 1

I was considering joining this gym today until seeing the condescending responses from gym staff about billing issues that seemed to be caused by the gym itself. Anyone who’s ever had to deal with cancelling a gym membership knows that gyms make it particularly difficult for people to cancel on purpose and this place appears to be no exception. Even worse, the finger wagging from what appears to be a cocky, unprofessional al sales staff is a real turn off. I’ll take my business elsewhere.

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★ 5

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★ 4

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★ 1

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★ 5

Very clean, courteous and helpful staff.

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★ 5

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★ 2

Great gym, clean and nice equipment, but the staff is not the best. I had went it and asked to cancel my membership and was told at the end of my contacted year if I didn’t reapply it would automatically cancel. Well I received and email saying final notice of delinquency for not paying the last couple months of my membership due to covid. And I no way was I trying to get anyone in trouble I was just explaining what I was told and also was confused on why I getting this email, it never said in the email can you come in and pay or we need a new card. The email I got today was very condescending and arrogant with explanations on what a gym membership is and also how he could reprimand his staff because I didn’t have written evidence of this, I feel very uncomfortable and I felt that the email was very unprofessional

Source: Google

★ 5

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★ 5

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★ 1

Do not sing for this fitness nothing, I cancel my membership and in 5 month they said you didn't cancel, and said you need pay money for all month,

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★ 2

Gym gets way over crowded. Like unreasonably overcrowded. Clean and friendly staff, price is fair. But the crowds kill it

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★ 5

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★ 5

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★ 4

Pretty good anytime fitness. Classes if you're into that. Has 2 racks. Bumper plates.

Missing some resistance bands from the set.
No good spot to do pull ups. Racks are not bolted down so they will tip.

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★ 5

Great location with a phenomenal staff! Couldn't be happier with my personal training sessions with Mike.

Thanks Mike, Casey, and James!

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★ 1

We travel a lot! We use anytime fitness every time we go out of state! This was one of the worst experiences we have had! No parking, we got questioned as soon as we walked in the door after scanning the key card, after he looking in the system to see if we had an account, no apologies no welcome just okay. Very crowded space. I love anytime fitness but this gym itself gives it a bad name!

Source: Google

★ 5

Source: Google

★ 1

I called and emailed about info for the gym membership and about personal trainers with the front desk man answering my calls. 2/3 of the times I called the same guy told me he'd call me back with information from the trainer and on the 2nd call I setup a day to come in and speak with the trainer.
The day I was supposed to come in, I called to confirm the trainer Mike was going to be there. The front desk guy says "yeah but he's traing someone"
So he tells me he'll call me back after he speaks with Mike. Never called back. 3 times he lied , and because of this mistreatment I will never come to this gym. Can't even treat customers properly when not in person.

Source: Google

★ 5

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★ 5

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★ 5

Anytime fitness is my best gym experience ever. I feel more like a member of a family in there. Very friendly environment, always happy. They are very responsible. I have a personal trainer, and I definitely got the results that I wanted by his programs, and he is well aware and responsible. The only thing is that it is a small gym with limited space and equipment so some short times some facilities are not available and you have to be patient but I've never had issues.

Source: Google

★ 5

I live in the neighborhood and love this gym. Highly recommended - clean, well lit, well maintained equipment. The staff is excellent as well, always very friendly and helpful when needed. Great spot for anyone looking to increase their fitness in a low key environment.

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★ 5

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★ 5

Super convenient, great equipment and knowledgeable staff. The best gym I’ve ever joined!

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★ 3

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★ 5

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★ 5

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★ 5

I love this brand of fitness clubs overall, and this location is no exception. I was travelling for a friend's wedding, and did not want to skip a workout. The weight room at my hotel was not going to cut it (no barbells), so I went to this club about a mile from my hotel. Though it wasn't my home Anytime Fitness, I had no issues getting in and completing my workout. All the equipment I needed was there and in good working order, the club members felt just like my club members back home (no one showing off or doing anything crazy, just getting in a good workout). I'm a long time happy customer of the Anytime Fitness brand, and this Philly location is no exception.

Source: Google

★ 5

I've been a member here for about 3 months. It's a small gym but big enough to do what you need to do. The location is nicely designed. The single-person restrooms, with showers, are very convenient. Instead of lockers they have shelves, which I always feel comfortable putting stuff in since there are cameras everywhere. They also have small combination safes if you have something very valuable with you.

As far as the gym equipment, everything is in good working condition. I usually don't have to wait for anything. There are two power racks which is nice. They have all the standard equipment you would expect at a gym.

Really nice gym overall.

Source: Google

★ 5

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★ 5

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★ 5

I was a member at this gym for almost a year. Never had any issues. Very convenient location, machines were always available, and staff was extremely accommodating! Highly recommend!

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★ 5

My favorite place..3 days a week..love it!

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★ 5

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★ 4

Hard to find parking at night.

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★ 5

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★ 4

Solid gym, being open 24 hours is a plus. Not an abundance of weight equipment, but solid selection. Full machine circuit, two weight racks, dumbbells, Smith machine. Genuinely good cardio options, multiple treadmills, ellipticals, stationary bikes, one erg. Never really over crowded, which makes the options not feel limited. Super convenient for the Fairmount/Francisville area. Layout makes great use of limited space. Would and have recommended to friends in the area.

Source: Google

★ 5

Awesome gym. It’s small but it has everything you would need to get a great work out. Management ensures there is always cleaning materials, the restrooms are usually clean and stocked. Trainers don’t hog equipment.
There is a sense of community and staff is always welcoming with a smile on their face.

Source: Google

★ 5

Source: Google

★ 1

I agree with the comment below about being unprofessional. Whatever organization you work for, relationships with your clients is of utmost importance. Their website offers free 7 day trials for this location, I signed up for one, received an email inviting me to come start my trial, showed up during their limited hours to sign up for the trial only to be told they don’t do 7 day trials anymore but 1 day. 1 day is not enough to assess how busy it gets at certain times of day, how the classes are etc. so I have no intention of ever giving them my business. If that happened in my line of work we would honor the agreement and eat the loss, because trust with our patient or client is of utmost importance. In this case there is no loss for them but would have likely resulted in me joining if I didn’t find it too busy and liked the classes. I wouldn’t give them my business or recommend it to a friend or stranger for that matter.

Source: Google

★ 1

While this AF is quite good and a nice place to workout, it is small compared to other clubs I've visited. The real reason for the 1-star is that I had my wallet stolen from my bag while working out. I was there visiting from another city, which made this especially difficult. Moreover, this was during mid-day when there were only a few other members there working out, so it was clearly a club member that did it. If you visit this club, I strongly suggest you leave nothing of value in your bag, or better yet, don't even bring it to the club at all!!

Source: Google

★ 4

I think this is the best gym in the neighborhood. The space and equipment is new and clean, and I rarely have to wait for what I want to use. The staff is friendly, and it meets one of the most important criteria for me--I feel safe and comfortable working out there, even if I go in alone. They have a pretty good selection of classes, though I wish they had more times, as my late evening work schedule often conflicted with their offerings. Also key--the showers and bathrooms are clean!

Source: Google

★ 5

I’ve been going to this gym for about a year now and I must say that this gym has been fantastic. This gym might be small, but it’s got a great community. My most favorite thing that this gym has to offer is the group exercises, specifically the bootcamps. Those bootcamps really make you work for those sweat stains haha.

Source: Google

★ 4

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★ 1

The manager Tom ... is the most unprofessional man in business. He called my cell phone one night after ten pm. Disrespected me by saying I should not leave the gym floor like I leave my living room! Deactivates my access phob! And called me another 4x after I told him to never call my cell phone at this time again. I told him several time to email me. He never spoke to me , he had no right to seek my account and call my personal number. I didn't steal anything I didn't break anything all I did was rush outta the gym mid workout to attend to a family emergency at my car right outside of the gym. I have never been treated so poorly , unprofessionally in my life!!!!! Tom, I believe his last name is Weiss , is a racist!!!!!! Usually musicians are nice people but one thing for sure he isn't he should not be managing that place or any place where people are involved !

Yuck

Disgusting

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★ 4

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★ 5

Great gym. Has everything you need

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★ 5

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★ 5

It's not a huge club, but it has what I need and more. I like that they have a TRX set up, the staff are great (shoutout to Alissa who signed me and my sister up), and the equipment is well maintained and clean. The other members are also friendly and it doesn't have a lot of hateful hos or bitchy bros there. It really is a club for everybody and I recommend it for people who are serious about working out and aren't douchey mirror hogging fitness freaks who only do it for "the gram."

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★ 5

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★ 5

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★ 4

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★ 5

This gym is great- friendly staff & new equipment. It is a little small, but they have really everything you need to get a good workout. Good prices too.

Source: Google