★ 5

Shirley was amazing gave me a 5 star tour and made me feel welcomed

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★ 5

Clean and the staff are so nice and helpful. Love their smoothies and salads, started taking their supplements and few weeks ago and so far so good 👍

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★ 4

My biggest gripe about this gym is that there’s only one leg press and it’s always occupied 😩. I would also love if the ground floor turf area were bigger. It’s gets really crowded and, while I know there are other areas upstairs with the same weights, this is the only turf area. Otherwise I enjoy this gym. I’ve been going through physical therapy since January and just joined as a member. I have yet to explore much beyond the main floor and the machines I know, but it’s a nice, clean, and convenient location with a good selection of weights and machines.

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★ 5

This gym is my peace and it’s my home away from home. The staff is amazing and couldn’t be more friendly or accommodating. As long as I live in this city, I will be a dedicated member of city fitness more specifically, city fitness of fishtown!!!

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★ 5

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★ 5

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★ 5

I love it here

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★ 5

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★ 5

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★ 5

Mike is the best. Fixed me right as rain. Very transparent, explains everything in detail. The best in the area by far.

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★ 5

Great customer service, good experience, Good staff

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★ 5

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★ 5

Looking forward to being a member of this gym! Ron gave me a great tour and a nice welcome back to my fitness journey!

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★ 5

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★ 3

The place is super clean and good vibes

the only
problem is the staff and especially the boy who is at the reception in the mornings
The gives me bad face 😒

You have to give a good training to customer service

is a Latin boy oh mixed with a height of 5.9 curly hair

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★ 5

Andre really helped me get clear on what I need to work on and how to do it safely and effectively.

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★ 5

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★ 5

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★ 5

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★ 5

Great service!

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★ 5

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★ 5

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★ 5

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★ 5

Best City Fitness in Philly. Don’t have to pay for parking and the facility is HUGE! Def would come back

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★ 5

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★ 5

I walked in to City Fitness from my appointment at Nova Care. After a tour, seeing that it had the four aerobic machines I use and (the kicker) water massage chairs and sauna (to warm up, rest and prepare for my walk home) - I thought: “I can walk the 0.8 miles (12 blocks) even in the cold weather (adding to my workout) and not have to drive my car - yeah!” And I signed up!

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★ 5

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★ 5

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★ 5

Gimnasio completo, limpio y con clases muy entretenidas.

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★ 5

Very friendly staff , clean facilities & great exercise equipment.

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★ 5

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★ 5

My first time coming to this location, I care about getting my exercise on but I've noticed that the staff are friendly and other members depending on the time of the day there's no machine hostage taking. This particular location has several sections of it depending on how you train.

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★ 5

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★ 5

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★ 5

Great gym overall. Staff is super friendly, the vibe is chill, and there’s plenty of solid equipment. Classes are fun and keep things interesting. Just a really good place to work out.

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★ 5

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★ 5

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★ 4

Love the energy here—great equipment, friendly trainers, and classes that actually make working out fun. The sauna is a perfect way to unwind after a tough session.

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★ 5

I’ve been a member of CF for about 9 years now and CF (Fishtown)is the BEST location , in my opinion. The staff is very friendly, and Corinne in the Thrive program is an exceptional coach! Also, CF has some of the best tasting protein shakes. Definitely worth the monthly dues.

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★ 5

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★ 5

Kerwin is the goat!

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★ 5

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★ 5

It’s a warm , welcoming space with lots of interesting and challenging classes. I especially love Thrive-the coaches are great and I am so much stronger now because of them.

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★ 5

Great gym has everything needed to workout and recover as well.

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★ 5

Love city fitness, best gym in the city!

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★ 5

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★ 5

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★ 5

Really love walking into this gym! The staff is friendly, it’s clean and the vibe immediately energizes me for a great workout.

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★ 5

I lived in Philly for a year and went to this gym in Fishtown. It’s a great gym. My highlight was joining Thrive classes, which I really enjoyed. Andre was my Thrive coach and he was amazing. He was very flexible with my crazy schedule, and I got my body looking right under his tutelage. I feel I also have a lot better technique and form doing lifts thanks to Andre. Unfortunately I have to move but highly recommend for others.

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★ 5

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★ 1

There front desk is rude and got smart with me because I told to stop calling me. I put them on block list and they keep calling. If someone doesn’t answer for the 5 call maybe it would be smart to stop calling them. Brian tried to get smart and hung on me . Very unprofessional to press for clientele.

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★ 5

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★ 5

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★ 5

Great Experience. Glad my gym now offers this service. The associate did a great job explaining all the options. A1 service.

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★ 5

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★ 5

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★ 5

Today around 6 there was still enough room to get a full workout in. Clean locker rooms, nice staff.

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★ 5

Love going here. Started Thrive a few weeks ago and Andre is spectacular. He’s great at adjusting due to my injury while also holding me accountable to pushing myself to heal and grow. In just a few short weeks, I feel stronger and more capable thanks for Andre. He also provides workouts to do on days I’m not in Thrive. It’s a lot of fun and the vibes are on point. All the thrive coaches are super personable and make it a comfortable environment for all levels.

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★ 4

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★ 5

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★ 4

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★ 3

They close at 9 p.m. on Fri, Sat & Sun!! That's almost HALF the week!! Sweetgreen is open later than they are! I reached out to management to ask why a "luxury gym" would close so early (they used to be open 24 hours), but even 11 p.m. would make a huge diffrence.. They said it's for the safety of their staff, but it's one of the safest neighborhoods, bustling with open business way later, especially on the weekends when every one is out and about, so I think it's more about money. With my schedule and circadian rhythm, I prefer to work out in the evenings, especially on the weekends and this 9 p.m. consistently cuts my workouts short--and stagnates my progress/fitness goals. I see a lot of people in there late, scrambling to leave at the last minute, so they should really seriously reconsider their operating hours. I will say, though, that the staff is incredibly friendly..

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★ 5

Thrive classes are so much fun! I really enjoy working out in groups. It’s trusted to exercise with knowledgeable and friendly trainers! It motivates me to go workout at CF Fitness.

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★ 5

Great gym! Great atmosphere it’s very aesthetically pleasing! Nice and polite staff and the equipment and is nice! I love the different areas of space they have as well

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★ 5

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★ 5

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★ 1

I have an issue with fees. Due to City Fitness locations being in the city, street parking may take time to find which even with leaving early you may arrive a couple minutes after your scheduled class due to the time it takes to find a parking space. I was charged fees on top of the biweekly fee, which is a lot. Again, because City Fitness does not have a parking lot at any location I did ask for a courtesy with the fees because I attempted to make the class and checked in a couple minutes late. I did call the Fishtown location and spoke to David who was very rude and condescending. I understand the policy and simply ask that with parking being an issue grace is offered when a member does check in and explain.

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★ 5

Best gym experience in Philadelphia

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★ 5

Best gym around.The gym is immaculate and the staff is amazing.I recommend it to anyone,you wont be disappointed.

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★ 5

Great gym, not a social club. People are there for a serious workout. Great weights and equipment!👍👍

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★ 5

Clean, everything you need in a fitness gym, and not too much bs , everyone kinda sticks to their routine and don’t get in each other’s way.

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★ 5

Great service. 10/10 experience. Was completely transparent and didnt try to upsale. It was a solid deal and definitely appreciated the 18th anniversary celebration and discount. I recommend to anyone trying to upgrade their lifestyle, gym, or just looking for a more personable experience at their gym.

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★ 5

Asher was great

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★ 5

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★ 5

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★ 3

Decent gym but why am I required to pay for an additional 30 days after I cancel my membership? Makes no sense to me and I can’t get a hold of anyone to explain it to me. Seems like a scammy practice.

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★ 4

Some issues that such as excessive heat in the women’s locker room from the sauna and one of the water fountains does not dispense cool water could be addressed but do not strongly effect the day to day experience. The front desk staff tend to be less friendly when it comes to ordering from the smoothie bar, the service could be faster.

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★ 5

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★ 5

City Fitness is well staffed and well stocked with a very wide selection of clean, perfectly maintained equipment. My favorite choice in Philadelphia!!

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★ 5

Smaller than the Northern Liberties site but it has everything you need. Plus the cycling classes are great and Revive is right next door. It’s like having a spa at the gym. The staff is great!

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★ 5

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★ 5

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★ 5

Euphoria

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★ 5

The gym was lit. If I lived in the area, I'd purchase a membership with no hesitation.

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★ 5

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★ 5

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★ 5

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★ 5

Great gym and great staff! Love the environment.

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★ 5

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★ 5

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★ 5

Low pressure sales environment and gorgeous space. I’m loving the pool and all of the classes! The women’s locker room is beautiful and well stocked.

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★ 5

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★ 4

Went here as a guest. Didn't get to see everything, but what I did see I likee. They have great amenities, and a decent variety of machines. I was a guest here from NJ but if I lived in Philly I would consider going here as a member.

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★ 5

CF Fishtown has become my favorite gym. My Thrive coach Andre is amazing, pushing me & helping me reach new goals consistently. Coach Corrine gave me a meal plan & it’s been life changing! Rob at the front desk is so welcoming, always sharing a smile & positive attitude, checking progress & suggesting shakes that help w my macros. The extra care is beyond appreciated. Love CF!

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★ 5

City Fitness Fishtown is an exceptional facility. Great staff as well!

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★ 1

Tried to cancel my Thrive program with a valid doctor’s note saying I couldn’t continue training due to new pain in my left knee. The contract clearly states that all you need for an immediate medical cancellation is a physician’s note, but they’re refusing to process it unless the note says I can’t work out for six months. That requirement isn’t mentioned anywhere in the agreement. If it were, I would’ve had the doctor include that. Trying to enforce made-up terms isn’t just shady, it’s illegal. Because of the actions of their billing department, I've gone ahead and canceled my entire gym membership as well. I’d rather support smaller businesses that actually care about their customers instead of just seeing them as dollar signs. Not to mention the equipment and gym itself is not worth the amount they ask you to pay. It's dated, run down, and has too much equipment jammed into a small space. Plus their stupid app is so awful and difficult to navigate it looks like it was made in 2007 and included in the first launch of the app store. Like it's 2025 I'm sorry there's no excuse for poor UX/UI anymore. This place is a scam and should be reported to the consumer protection bureau. Go literally anywhere else if you want honesty and don’t feel like getting jerked around.

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★ 5

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★ 5

Sheryl did a great job with onboarding me and getting me signed up and the gym is very clean and well kept ✅

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Everyone is super helpful and accomadating. I'm happy to be a member..but you have many many y members who take up the machines and just text..not work out..3 wks ago some guy brought his laptop! ..that was a first. No one polices it or says a word...mean while I can't finish my workouts.

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★ 5

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★ 5

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★ 5

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★ 5

Staff was very helpful. Everyone was pleasant and welcoming. The Facility set up is pretty nice good amount of equipment to target all your gym needs even has juice a bar which is win ! My tour was with Ron who did good job answering all my questions that I signed up same day .Cant wait to finally have a gym close to home that will help me reach my body goals

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★ 5

Best gym ever- also awesome staff :)

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★ 5

I really love the place and the team!

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★ 5

Best Gym ever!!

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★ 3

Too many people talking on their phones!

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★ 5

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★ 5

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★ 4

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★ 1

Literally the worst gym you could ever join. Absolutely horrible conniving and deceitful employees, their facilities are trash. I've tried being a member twice in the past 4 years, both times they have tried to over charge me due to their neglect of billing. If you want to be taken to a debt collector over their own lies and neglect by all means join this pathetic excuse for a business. Absolutely horrible customer service, they have too much equipment in a confined space, and instead of being helpful they send you through a loop of people before even contacting the correct one.

I cannot believe this business still exists, they are genuinely beyond pathetic and I hope this message turns away at least one customer.

I will do my best to spread the message - city fitness is trash.

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★ 5

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★ 5

I attended the Fishtown location…and truthfully I must say it is One of, if not the most admirable gym I’ve ever worked out in, and I’ve been involved with quite a large number of gyms from high school 17 years ago all the way up until now. I have not one bad thing to say in regards to City Fitness, I joined immediately and got my friend to join an hour later…Very clean, impressive overall layout, full of awesome members who all have proper gym etiquette…wide selections of classes, phenomenal smoothie bar…much more..even just approaching the entrance, the whole storefront wall is one big opening with a lounge and the smoothie bar right as you walk in. Hats off to everyone involved in putting this place together! Gym is surely hard to compete with.

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★ 5

A great experience signing up and Josh was extremely helpful, personable and gave all of the info we needed. The facility is top tier

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★ 3

I have noticed the sauna quality has decreased gradually. I have been using for over a year. The temperature is not as high as it used to be. Traditional saunas are suppose to be around 174. I am not even sure now if it hits 100 degrees. Also now the himalayas salt is removed. I would really like to see higher temperature sauna

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★ 5

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★ 5

Fabulous gym!!

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★ 5

Asher was a 100/10. He was a wonderful instructor, interacted wonderfully with us, had such great energy at all times and was super funny!

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★ 5

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★ 5

Very good. Really wish you guys opened a bit earlier. I have 2 kids and would love an extra half hour or so to work out before having to be back by 6am to get them up and out the door. I know others feel the same way.

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★ 1

The gym is great but the billing department is AWFUL. I canceled back in Nov 2023 and they still to this day charged me fees from Feb 2024. First, they make it impossible to cancel. You can’t do it at the gym you have to request a form and fill it out. Then, you have to pay 1 month After you cancel. And when you cancel they can’t “find” your cancelation request. THIS IS A SCAM AND I WILL NEVER GO HERE AGAIN.
Update: I had to message the ceo on Instagram to get a response. They didn’t refund me from my first request that was “lost,” they refunded me from the second time I had to file a cancellation policy.

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★ 5

Gym is top notch. Super clean and very helpful staff.

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★ 5

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★ 4

I really liked City Fitness (Fishtown). So much better than the other gyms I was previously with. Josh was so sweet, kind and funny. The pricing is high and no parking is the only downfall but I do understand why. I do have to cancel my membership due to some sudden changes.

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★ 5

Rin is hands the best! She’s really helped me on my fitness journey!

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★ 5

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★ 4

Love the instructors, but only complaints are that they charge you a late fee and close the door if you are even 30 seconds late. A 5 minute grace period would be much more reasonable. And the hand sanitizers always seem to be empty at the fishtown location

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★ 5

Excellent experience!

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★ 5

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★ 5

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★ 3

I have been training here for nearly 7 years. I pay for their “premier offering” which is the thrive semi personal training program. In recent years the equipment in the thrive pod has gone so long without basic upkeep and replacement that it has become hard to justify continuing to pay for the program. A large number of the dumbbells need to be replaced due to missing chunks of rubber. They replaced a few after repeated complaints and there has been no further movement. The bumper plates are permanently sticky due to the cleaning whites having dissolved the rubber coating. The worst issue however is the 7 cardio bikes. None of which are fit for use in a paid program. All of them have some combination of parts which are missing broken. They grind when used and can’t be adjusted. They are of a condition that if you saw them on Facebook market place for $50 you would pass. They are no longer able to be repaired to a satisfactory condition and need to fully be replaced. Multiple clients have complained and they refuse to address the issues which directly impact the ability of paying clients to complete the program.

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★ 5

I recently visited City Fitness in Fishtown and had an amazing experience! Nick from membership was absolutely fantastic. He provided excellent customer service and was so excited to show me and my boyfriend around the gym. He made sure we felt welcome and answered all of our questions. The gym itself is top-notch — the equipment is clean, the locker rooms are spotless, and the amenities are super cool! We was so impressed that my boyfriend became a member on the very first day. A shoutout to the manager as well (unfortunately forgot his name) — great job leading such a fantastic team! Highly recommend this gym!

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★ 5

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★ 5

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★ 5

One of the nicest gyms I’ve visited in Philly. Loved the overall aesthetic and the patrons seem to be actually interested in working out vs there being a bunch of tripods up making it a bit uncomfortable to actually workout. I’d suggest it for people serious about their fitness and willing to pay a little extra for the upscale vibe and amenities.

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★ 5

Great gym! New equipment and always clean

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Absolutely love my gym membership. Currently a Thrive member as well & it has been an awesome experience.

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★ 5

Great gym. I wish there were more classes available on Friday evening, but otherwise classes are great and everyone is very helpful and kind.

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★ 5

Nice gym with a good mix of essential equipment. I’m not much for classes, but the free one I took was fun. It can get busy at peak times, so machines need maintenance more than I would have guessed, but those are usually done pretty quickly. Great friendly staff who are helpful with any issue. Overall, it is a good value with what a gym goer like me wants, in a clean environment.

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★ 5

Friendly, focused, knowledgeable and conscientious, top notch staff. Of all the gyms I’ve belong to this is easily the best by a solid margin.

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★ 5

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★ 4

I definitely enjoyed my experience and workout at City Fitness. I do wish there was an option for passes more than just one day.

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★ 5

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★ 5

City Fitness is a great gym ! It’s clean with friendly staff , nice Equipment and perfect atmosphere! I’ve been going minimum 5 days a week since they’ve opened with never a problem and would not go anywhere else!!All the members are polite, friendly and mindful to not over extend there time on one piece of equipment and cleanly !! The best, 5 star!!!

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★ 4

A good neighborhood gym with great clean facilities and great staff. Only issue: really onerous policy for ending your membership - they continue to charge you. I recently stopped my membership but would consider going back. But this weird policy left a bad taste in my mouth.

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★ 5

After a very confusing back and forth about when my account would be unfrozen whilst I was medically unable to utilize, I was ecstatic to hear from Josh who informed me of their “past due” forgiveness promo. Instead of continuing a daunting conversation about when we agreed to unfreeze I got to have a very reassuring, accommodating meeting with someone who made me feel seen and understood as well as taken care of by the establishment as a whole. Whatever led to this level of customer service I don’t know and don’t care. I feel so happy, relieved, and empowered to continue the progress I’ve made here thus far. I felt as taken care of as I did when EJ welcomed me! I applaud this level of courtesy and commitment to clientele. CF4EVA

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Been a member since it opened. Great gym. No real complaints, but to maintain a 5 star gym there are pieces of equipment that need more frequent replacing. Specifically, the stretch room pads/mats which are ripped. The men’s sauna is also about due for a re-hab for how heavily it’s used.

Update: old mats were replaced 💪🏻

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★ 5

Great gym! Beautiful space. Friendly community. Love city fitness Fishtown

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★ 4

I would gladly leave 5 stars if this gym offered more than just one pool at one of the CF locations for such a high monthly rate to access it. Other than that, I love all of the rooms, the staff, the equipment, and the cleanliness. I enjoyed my personal training session, too.

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★ 5

The gym occurs a lot for your money

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★ 5

Love city fitness!! All the staff members are awesome and super friendly! Clean place with great vibes! Def would recommend to all my friends :)

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★ 5

Great staff, enthusiastic trainers, clean, well maintained, good music! Especially love the THRIVE Team Saturay Boot Camp and spin instructor, Cody for power spin on Tues & Thurs mornings. BURN weight lifting is a super efficient 30 minutes of well timed series of exercises for back, chest, arms & core.

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★ 5

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★ 5

Staff is always super friendly, the space always feels clean & welcoming, & there’s lots of equipment to work out with.

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★ 5

I did the Thrive class on Tuesday with Will. He put me at ease and listened to my health issues he catered the workout to my abilities and challenged me as we went. He was very congenial and knowledgable explaining what effected what and when we went over my in body scan, he broke down target areas and spoke with me about what's next. He very much gave the sense this wasn't a transaction and that we were building a relationship.

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★ 5

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★ 5

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★ 5

I just moved to Philly from D.C. and couldn’t have felt more welcome by the staff at City Fitness Fishtown! Josh was amazing and offered a tour of the facilities, which are spacious, clean and well-equipped. Eric at Thrive also was amazing during my first training session.

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★ 5

Great facility, great staff! Really enjoying the personal training and community that I’ve gotten through Thrive! Highly recommend!

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★ 4

Great gym great equipment great staff
Only thing is locker rooms are tight but there’s not much you can do about it

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love the facilities, hate the bro culture.

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★ 5

Great gym great staff

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★ 3

I joined City Fitness six years ago and fell in love with the spin classes. During the pandemic, two out of three of my favorite spin instructors left. Still, nothing could stop me from lip syncing to Sam's playlist during a power cycling class or so I thought. After sustaining a knee injury on a run, I decided to try Thrive to strengthen my body. I signed up to do the group personal training sessions twice per week. I didn't want to work out two days in a row, so I scheduled my classes for Wednesay and Friday mornings. The instructor I worked with cancelled three Wednesday sessions in a row and requested I move my sessions to Thursday. Members have to cancel within 12 hours of their scheduled sessions. This instructor cancelled on me with less than two hours notice each time. The last time he cancelled, he sent me a text at 5:23am on a Wednesday morning (37 minutes before my session was scheduled), saying see you tomorrow. When I talked to his manager, Patrick, he communicated I signed a contract, and he couldn't do anything about that, but he would talk to the instructor. He never referred me to his manager. It wasn't until I messaged billing that the head of Thrive (not Patrick) contacted me. I was disappointed with the way the situation was handled and ended my relationship with City Fitness. There are better and more affordable gyms in the area where the trainers show up on time and not hung over.

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★ 5

I love my visit they were so welcoming and I am super glad I joined this gym

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★ 5

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★ 5

Good, clean facilities- nice staff

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★ 5

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★ 5

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★ 5

Nick was very nice and even stayed when I was running late. Very informative and engaging during the tour and got me set up for the membership pretty quickly. Space is clean and machines work well / are modern.

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★ 5

The customer service was amazing.

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★ 5

Good facilities, decent costumer service and not too many people if you go at non-peak times

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★ 5

It’s a warm welcoming gym

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★ 5

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★ 4

Great location and the staff is nice. Very expensive and a relatively small selection of equipment.

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★ 5

Fabulous gym in Fish Town, the facility is very large so you’re not feeling crowed.
Has every thing you need for a great workout. Will definitely be back when in Philly.

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★ 5

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★ 5

I am appreciative of any gym that allows non members to drop in. It’s a $20 fee for out of town guests. The gym has everything you need and then some. There are specialty barbells, platforms, weight racks, and cardio machines. They also had Peloton bikes, which you don’t often find in gyms. I loved the aesthetic and layout. They definitely could use more squat racks/platforms though. I was there for 2 hours and throughout that time, there was never not a wait for the racks. Other than that, nice gym!

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★ 5

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★ 5

CF is quite the fitness place. It has something for everyone. Super friendly staff, lots of options on services, clean. What not to like

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★ 5

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★ 5

Eric is really an amazing trainer. Great guy, motivating and I always feel welcomed and comfortable trying new things and pushing myself. Loving my experience at city fitness fishtown!

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★ 4

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★ 4

Staff are nice but it gets so crowded

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