★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

super nice staff! cleanly all around, great equipment :)

Source: Google

★ 5

Absolutely love this gym! Such an amazing community and great trainers. Amazing management. Love everyone who works here. The gym is so well stacked and this location is the best!!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Yoga at city fitness east market center was extremely energizing 😌

Source: Google

★ 5

Love city fitness! Just one friendly suggestion, for the grad hospital location, can you remove all the unusual leg/lower body machines at that area behind the cardio machines and replace it with more free weights? I noticed that area with the leg machines are almost always unused yet during the busy hours of 5-7pm the free weight area is always extremely overcrowded. It looks like those leg machines are rarely used among both women and men.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Nice, clean and friendly staff

Source: Google

★ 5

Source: Google

★ 5

I love City Fitness! I go to the East Market location and it’s the best part of my day. The people who work there are so kind and encouraging. They make me feel like a part of the community! I can’t recommend City Fitness enough. Shout out to Kai, Noah, and Emma for being the best morning crew!

Source: Google

★ 5

Source: Google

★ 5

Awesome Nike weights

Source: Google

★ 5

Source: Google

★ 5

I joined this Gym last month and its very clean and well-stocked. Highly recommended.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

If you’re looking for a gym that makes you feel like you’re working out in the heartbeat of the city, this is it. Spacious doesn’t even begin to describe it — the place is massive, with room to breathe, move, and push limits. But what truly sets it apart? The views. Floor-to-ceiling windows frame the skyline like a living mural, turning every rep into a moment of inspiration. Whether you’re on the treadmill or stretching out post-workout, the city feels close enough to touch. It’s not just a gym — it’s a front-row seat to urban energy.

Source: Google

★ 5

Source: Google

★ 5

Great gym!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very clean and safe. Employees are attentive to your needs and make you feel your part of a team

Source: Google

★ 5

Best gym in town, hands down!

Source: Google

★ 5

The staff was very friendly and helpful. It made my first visit relaxing and exciting

Source: Google

★ 5

Source: Google

★ 5

It’s always clean & has everything you would expect from a luxury gym. No children or semi homeless lingering.

Source: Google

★ 5

Beautiful gym. The layout is well done.

Source: Google

★ 5

I love the location, the sauna was amazing

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Kyle was great guy gave me all I needed to know an what to expect wit my membership was very helpful gettin me ready for my new journey

Source: Google

★ 5

Great facility. Great staff. The Thrive Classes with Fung Siu are amazing. Well worth it!

Source: Google

★ 5

Great workouts in a friendly atmosphere.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great experience 👍

Source: Google

★ 5

Good value for all the amenities and locations offered. Classes are challenging and there is a diverse range of offerings. Staff are super helpful and friendly.

Source: Google

★ 5

I was on my way to sign up for a membership and on my way in I ended up getting hit by a car just a few blocks away. I came in and the workers immediately went to grab a first aid kit a towel and some water for me.
Felt very well taken care of and all this is before I’ve even signed up yet!
The facilities are super clean, and they have great amenities as well. Excited to try out the smoothie bar soon too!

Source: Google

★ 1

Unfortunately, my experience at this gym hasn’t been positive. One recurring issue is that they clean the steam room at the worst possible times without any prior notice, or equipment just stops working with no heads-up.

Another big problem is that if something goes wrong and we could have used another location for our workout that day, they never inform us. And when you point it out to them, they just say, “Oh, it just happened right now,” using that as an excuse.

Overall, this gym is really expensive, but the services are really low-quality for the price. I honestly feel like it’s not worth it, and I regret choosing this gym.

Source: Google

★ 5

Please encourage your patrons to clean up after their selves and the equipments they use better.

Gym is pretty busy but I can’t complain anything about the staff. The staff cleans very well and are pleasant to guests. The people just need to follow the rules more (not wearing shoes inside the steam room, cleaning up after their selves and their equipment)

Source: Google

★ 1

This gym is running a predatory racket. Despite repeated in-person and online cancellation requests, City Fitness continues to charge me—and now has the audacity to claim they have “no record” of any of it. Here are the facts: I submitted multiple requests, including with staff at the Eastern Market location in Philadelphia. I even went in person this summer to confirm my membership was canceled. Their own representatives admitted there was a system issue between their “old and new” platforms and repeatedly told me it was. Now, Corrine Toro from Billing email tries to shift blame onto me, suggesting I never followed procedure, when in reality their own staff intervened, sat with me, and confirmed the cancellation.

This is not a clerical error; is systemic dishonesty. The way they hide behind fine print while gaslighting customers who have already done everything asked of them is appalling. I haven’t had a membership in months, yet they continue to extract money.

City Fitness is engaging in practices that are deceptive, exploitative, and unacceptable. Potential members should beware: once you try to leave, they will do everything in their power to trap you in endless billing cycles.

Source: Google

★ 5

I love City Fitness! It is so clean and safe and the staff and trainers are awesome !

Source: Google

★ 4

Over the gym is pretty good. However, when it’s crowded you wait a long time because members do not allow people to work in (which is horrible gym etiquette). Also, the lockers do not have a soft close (and this is a mean issue) and I can stand the way people don’t know how to close the locker doors quietly. The show at the GH location has great water pressure, but there are no bath towels. The front desk for the most part are good, but there are a few members that do not greet people as they come in (not a big deal) and customer service is a big part of being at the front desk. Also, if there are multiple staff in front whether you are front desk, a trainer or management you should make sure that you are servicing the members instead of having them wait while the front desk staff is helping others. The cardio equipment is decent but could stand an upgrade, especially since the is a $60 charge annually. Otherwise, the cool air was definitely great over the summer but classes were difficult to get into and if you do not plan well in advance you are not getting in.

Source: Google

★ 5

Source: Google

★ 5

Lee is extraordinarily helpful and a pleasure to work with. Great location with incredible amenities.

Source: Google

★ 5

Source: Google

★ 5

Gracie offers a fantastic vinyasa based yoga class. Her instruction encouraged a mind-body routine that brought about balance while energizing us throughout the class. Bonus touch that her playlist was current and nostalgic, too. Big thanks!

Source: Google

★ 5

Source: Google

★ 4

Love the gym. I just wish there were dumbbells that went up to 150

Source: Google

★ 5

Source: Google

★ 5

Modern facility, fully staffed, great equipment, plenty of capacity in the mornings.

Source: Google

★ 5

I love this gym. Its fully equipped, clean, and spacious. The staff are friendly and I always get a "hello" from the front desk. Working out is easy in a space as inviting as this. Thank you City Fitness -- A+!

Source: Google

★ 5

Source: Google

★ 5

This locations specifically… keeps its towels fresh and avvailable 95% of the time .. and the staff is always friendly and they know u by name…. The steam room and sauna are also 98% available …. Those that have been to other locations (Logan square) know that’s not usually the case with those amenities 🤣😂.. overall it’s a great gym!

Source: Google

★ 5

Source: Google

★ 5

City Fitness has a friendly staff, great group classes, and an abundance of weights & space

Source: Google

★ 5

Source: Google

★ 5

Great staff nice equipment plenty of room. What more do you want from a gym?

Source: Google

★ 3

Great, but things always broken, now the sauna is broken. It’s annoying . Not enough machine. Not enough towels. That’s nuts

Source: Google

★ 5

Clean gym and good equipment. Water fountain needs to be cold but that’s it

Source: Google

★ 5

Great equipment ☑️
Friendly, helpful staff ☑️
Thrive ☑️
Amenities ☑️
Motivated and satisfied ☑️

Source: Google

★ 5

Source: Google

★ 5

I am so happy I found City Fitness!
I attend training 2x/week. My trainer is Fong…he does a great job adjusting each class to each individual. I feel so much stronger. My postural awareness is so much improved. I attend yoga as often as I can and find the instructors to be dedicated, thorough and very knowledgeable.
Everyone is friendly. The gym is clean and very welcoming.
I’m all in!!
Susan

Source: Google

★ 5

Very nice environment and great service.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Lovely gym, super clean, and everyone is so friendly! Big shoutout to Kyle for really taking the time to explain everything and giving me such a great tour.

Source: Google

★ 5

This is a very clean, spacious fitness center. I love the Les Mills classes with Jeffrey. It is the highlight of my day, and I always leave feeling stronger, happier and more at peace.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great place to workout many different open areas to get an efficient intense or just chill workout in

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Good location, friendly staff, and very clean. Machines break regularly and can sometimes take a while to fix. And this is just my personal gripe: the music is too loud! Especially on the second level closer to speakers.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

I love the staff here!! The ONLY grievance I have is the thermostat!! It’s so hot in there!

Source: Google

★ 1

Their payment policies are worse than Planet Fitness
The day I walk out the door, I had a family crisis occur in a state 8 hours away. Once I got the first bill, I realized that you will not be in Philadelphia regularly for the next couple months so I attempt to pause or postpone the membership using the app/form thing. I kept getting bills. I email again. I kept getting bills. I get a call from the gym, I inform them of the incidence. I keep getting bills.

Finally, the billing people email me (I guess they didn’t get my previous emails, what a mystery). I inform them that I’m no longer interested in pausing the membership because they have been unhelpful.

I’ve been informed that I cannot cancel until all balances are paid. So they will keep charging me.

This is Anti-Consumer behavior. It’s also a great example of creative accounting - get someone’s bill super high, into the thousands by charging them fees and refusing to cancel, then sell it to a debt collector for 1/10th the value. Still would make more money than if the consumer paid it.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I personally LOVE that this City Fitness location is open until 11pm on Friday nights, unlike some of the other locations.

Source: Google

★ 5

Source: Google

★ 5

Great staff and huge array of workout machines, weights and options!

Source: Google

★ 5

Membership staff is super friendly and helpful!

Source: Google

★ 5

Love the amenities, always clean and staff super friendly. Bust during peak times after work hours but still always have machines to use.

Source: Google

★ 5

Great gym!

Source: Google

★ 5

Outstanding staff and great facility. Loaded with weights and exercise equipment and spotless!

Source: Google

★ 5

A fantastic experience with thrive. I have been training with Fung for almost 2 years. He does an outstanding job at meeting you where you are and helping you push yourself to the limit while staying consistent but mindful of potential injuries and time constrains. Fung’s the best!

Source: Google

★ 5

Largest CF. I’ve been to thus far. Never feels overcrowded, equipment is in working order and the cleaning staff works tirelessly.

Source: Google

★ 5

Quite happy with upgrades in the equipment and continual use of Thrive sessions. Would be nice if the kettlebells be replaced with shorter handles ,can't do cleans with big handles. Otherwise, it's a good clean fitness center. Keep up the good work.

Source: Google

★ 4

Source: Google

★ 5

Great gym overall! Awesome employees who are always very professional and nice to talk to, and great Trive classes with awesome trainers! Highly recommend!!

Source: Google

★ 5

A well maintained gym and well trained staff. Consistently clean locker rooms, stocked towels, and working-order equipment. Enough space so that it doesn’t feel overcrowded and with a wide variety of equipment which avoids things like competing for treadmills. Having been there for several years, they do a good job with replacing equipment and touch up of walls etc. I do Thrive which is great but have not tried other classes. No comment on the juice/shake bar as I haven’t tried it. The only downside I have seen is sometimes it takes a while for equipment to be repaired (i.e., stair stepper, men’s locker room faucet, hydro massage chairs). Overall, I am very satisfied with the experience and am happy to have City Fitness as an option for a gym.

Source: Google

★ 5

Source: Google

★ 5

Great gym. I use multiple locations and they are all great. Clean, great staff, Machines are usually all working, As a former member at “The Sorting Club”. CF has nailed it.

Source: Google

★ 4

Love everything with the exception of the extremely overpriced protein shakes.

Source: Google

★ 5

Great gym. All the equipment is new. Usually no need to wait for stuff even at peak hours. Only complaint is the men’s locker room could be cleaned more frequently and also is usually very hot

Source: Google

★ 5

Great staff and clean equipment! My favorite CF location to train.

Source: Google

★ 5

City Fitness is a high level wellness community, dedicated to serving my overall health and well being. The staff are ambassador's committed to excellent customer service and experience.

They have created an atmosphere that inspires, motivates and encourages heathy lifestyle. Most importantly, the environment is collectively a team culture. The owners have scored high in this framework. My experience is awesome due to clean, functional and top grade equipment.

The women's locker room is sparkling clean as well as equipped with all the necessary amenities. My workouts are smooth and productive. I encourage folks to visit and make the wellness investment.

Source: Google

★ 5

Source: Google

★ 5

Great gym

Source: Google

★ 5

Great front desk staff

Source: Google

★ 5

Just have a week pass as I'm in town for work and get in a workout after the job is done for the day. The staff is very friendly and helpful. The price for the week was well worth it. The facility itself is amazing. I've never been to a gym quite like this one. All the free weights, nataluis, and cardio you could imagine. Steam room and a sauna. The gym is very clean and well organized. The smoothies are good for rehydration after a battle of the will in the sauna or steam room. If I was a permanent resident this would definitely be the place I'd belong to.

Source: Google

★ 5

Friendly Staff , clean , Love Thrive session , Profesional Coach 💪💪💪

Source: Google

★ 5

I love City Fitness! Everyone is so nice and their instructors are well skilled!

Source: Google

★ 5

Great gym, great facilities. Great staff. Great amenities.

Source: Google

★ 5

Really enjoying this gym- even when busy I’m able to work out. Facilities are super clean and I actually feel comfortable showering there.

Source: Google

★ 5

I travel throughout the USA and this is one of the best gyms I’ve ever used. It’s well equipped, very clean, and provides great service. I highly recommend it!!!

Source: Google

★ 5

City Fitness was great. Quick and easy day pass while we were visiting the city. It had everything we needed and more. The protein shake was also amazing. Friendly staff! We will definitely be back!

Source: Google

★ 5

Love this location. Great staff and great equipment.

Source: Google

★ 5

My absolute favorite gym in the city!

Source: Google

★ 5

Love this gym so much

Source: Google

★ 5

Great gym. Clean. Loved the massage chairs after my work out. Staff was kind. Went on a Saturday and it wasn’t chaotic.

Source: Google

★ 5

Visiting the gym is always a great experience for me

Source: Google

★ 5

Source: Google

★ 5

This location has everything you’d need for a great workout! Especially for leg days because they have a wide variety of machines available to hit every inch of your glutes, hamstrings and calves! You can’t even argue about their recovery room with the cryo therapy bed and the redlight therapy room.

Source: Google

★ 5

Top 1

Source: Google

★ 5

I took Angela’s Saturday morning Body Pump class, and she never disappoints. I had been on a brief hiatus, but she welcomed me back, kicked my butt, and made me walk away with a smile. The instructors are why the gym gets a high rating, and City Fitness instructors are the best.

Source: Google

★ 5

这家健身会所整洁干净，器材齐全，工作人员热情友好，是个健身的好地方。

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Beautiful fitness center, very clean, staff was helpful and welcoming. Definite must do gym when in Philly.

Source: Google

★ 5

Source: Google

★ 5

I originally joined this gym because it’s close to my office, but I find myself coming here even on my days off—and I live 15 miles away. That says everything. The equipment is top-tier, the layout is clean and spacious, and the atmosphere pushes you to lock in and get after it. Whether it’s heavy lifting, cardio, or recovery, it’s all here. The staff is friendly but professional, and the place stays organized and well-maintained. I’ve trained at a lot of gyms, but this one easily stands out. Five stars.

Source: Google

★ 5

The employees are friendly and helpful and the facility lots of space and equipment, is clean, and is rarely overcrowded!

Source: Google

★ 5

Fantastic customer service. Great gym

Source: Google

★ 5

Excelente GYM lo recomiendo✅

Source: Google

★ 5

Source: Google

★ 5

I was visiting Philly for four days from Miami and decided to buy day passes to train at City Fitness gym and I’m so glad I did. However, my experience did not start off too great. I was greeted by one of the member services reps, I’m assuming he sells memberships there. I let him know that I wanted to purchase a day pass, but before I did that, I wanted to take a look around the gym and make sure that it had everything I needed. He hesitated a bit as he knew that I was only visiting and was not going to purchase a membership. He never took me upstairs and just gave me a rundown of what they had as far as equipment. Based on this experience, I would have never been back. But then, I returned the following day and got to meet Matt and Sasha and I have to say that City Fitness is very lucky to have them because they are very nice, helpful and have great energy. They completely turned the not so great experience around for me and they are the reason for the five stars. The facility was also very clean and the equipment was great! Next time I’m in Philly I will definitely be back to train at City Fitness!

Source: Google

★ 4

Source: Google

★ 5

Love working out at City Fitness. Great equipment, clean spaces and extremely helpful staff.

Source: Google

★ 5

I loved it I’ll be back permanently just as a small tip wash clothes would make this place more elite

Source: Google

★ 5

Ali Dasta showed me a great workout. He is friendly and very fast. Thank you

Source: Google

★ 5

Source: Google

★ 5

I have been going to city fitness for over a year now and I’ve really enjoyed my time here. The gym is always clean and well maintained. I’ve especially enjoyed my sessions with Thrive trainer Namisa. Since the beginning of our time together it’s been clear that she is an expert at what she does. She’s kind, encouraging and overall a great trainer who’s made a huge impact on my fitness journey!

Source: Google

★ 5

When I joined the Thrive program at City Fitness a year and a half ago, I was in the worst shape of my life and had no idea what I was doing. The program and my coach, Namisa, really helped me kick off my fitness journey. Namisa was very patient and helped me build my strengths and improve on my weaknesses. I wouldn't be where I am today without her!

Source: Google

★ 5

Can’t wait to grow with the gym . Everyone that was a part of new experience was super dope

Source: Google

★ 5

Very nice, I spontaneously walked in to take a tour since I was in the area and signed up right away! I feel like I just received a quality of life upgrade 😁
And now several months later, I am still satisfied. Great choice for me!

Source: Google

★ 5

This gym is amazing. Fung is an incredible trainer. He really understands how to strike the balance between challenging me and making sure I’m not overdoing it. He listens, adjusts when needed, and somehow always knows when I need that extra push. I’ve been getting noticeably stronger and leaner, and I actually look forward to our workouts. He’s helped me build a routine that’s sustainable and empowering, and I feel better in my body because of it. Thanks, Fung!

Source: Google

★ 5

Great facilities. Clean. And the training staff had me sold on their program and methods before they even mentioned me purchasing sessions. Top notch and bar far one of the best gyms I've ever walked into.

EDIT: Few months into CityFitness' THRIVE program and I have seen results in my core. Due to an injury with my finger, I thought would be far more limited but I was proven wrong. Namisa is a fantastic trainer and very communicative when scheduling classes - when she asks at the beginning of classes how your week or day is going, it really makes the class feel like something you're a part of and to come as yourself. I have had some great results, specifically in my core, that I had pretty much given up on before I worked with her - great variation in the routines too. This program works if you work it; if you don't show up, don't expect much. I highly suggest THRIVE for any business professionals, its an hour of what you need a few times a week, the metaphorical table is set before you walk in the building that day, and its in a class setting which is nice for introverts, like myself, to talk to people from time to time. I appreciate its one less thing I have to plan and I 100% trust a trainer like Namisa.

Source: Google

★ 5

I joined city fitness last year, but what really helped me stay consistent was Thrive. Specifically my trainer Namisa. She has an energy that makes training fun, and her vibe makes work outs feel way less intimidating. She's supported each and every goal I had, and gave me resources to maintain my results not only while I was with her, but on my own. From sending healthy food alternatives, different stretches, and workout plans. I feel and look so much stronger (BODY TEA), and I’ve learned so much. She's been such an integral part of my fitness journey, and I'm so happy to have had her as a trainer.

Source: Google

★ 5

Source: Google

★ 1

City Fitness charged me nearly $400 for a membership I never used, refused to provide transparency, and reported it to collections—despite my efforts to resolve the issue. I wouldn’t recommend this gym to anyone who values integrity, fair billing, or basic customer service.

Source: Google

★ 5

This is genuinely the best gym I have ever tried and I am beyond sad that I have to leave (moving to another city)...
Great for bodybuilding, great for powerlifting, great for functional...just phenomenal.

Source: Google

★ 5

One of the better gyms in the country.
The pricing reflects the cleanliness, amenities and location.

Source: Google

★ 5

I've been a member of City Fitness for six months, and I joined their Thrive program immediately. From the start, I’ve been training with Namisa, and she is truly exceptional. She’s kind, caring, and incredibly skilled at what she does. Namisa meets you where you are, challenges you to reach your full potential, and always takes care to work around any injuries or limitations. She’s hands down the best trainer I’ve ever had, and I wouldn’t want anyone else coaching me through my health journey.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great spot. All employees are super friendly. The gym equipment is very clean and organized. Didn’t see a single dumbbell not in the spot it was supposed to be. Couldn’t have asked for a better gym to join when moving into the city.

Source: Google

★ 5

Edit: They fixed my complaint. Well done.

Source: Google

★ 5

Source: Google

★ 5

Great place, great vibes, great gains💪🏾. Staffs great too they really on point with making this place look awesome. They got Nike weights recently take a peek!

Source: Google

★ 5

Source: Google

★ 5

I am extremely glad I chose city fitness to start my new fitness journey! Very personable staff and attention to details

Source: Google

★ 3

Possibly the best location, but the smoothie bar constantly closes 25-40 minutes early every day. Don't advertise the smoothie bar to close at one time and close another.

Source: Google

★ 1

I have been with menbrecia for almost a year now thinking it is really a good gym but no, I have received the worst treatment, there is not much space for scooters and when I asked for help to find a space they just treated me bad, they did not help me to find a solution, they were rude and unempathetic, the membership is not cheap and you expect something more from them, really absolute disappointment from the staff.

Source: Google

★ 5

Great facility, everything you need, highly recommend

Source: Google

★ 5

Source: Google

★ 5

This gym is beautiful and spacious! A great place to get your workout in and change your life around. And the crew was amazing as well. I personally worked with Noah, but everyone on shift had a great attitude. Definitely would recommend.

Source: Google

★ 5

The ultimate in fit

Source: Google

★ 5

Source: Google

★ 1

Wow..... That was not a good experience I actually was there I came in the second group of people to work out and the way that women Jackie the young lady was speaking of at the front desk also my husband was in the gym right before I came to join him so we can workout together I'm definitely go to rethink & talk with my husband to possibly going to another location regardless of what have taken place the young lady was in the right the older women was wrong you do not speak to anyone about any matter in that way because what I saw from both was entirely wrong & no compassion or accountability for the other women because the young lady when she turn to walk away her face said it all.. #RealWomensupportRealWomen kindness goes a long way Do better there is no need to treat Anyone current or possibly a New client........ No matter your status or where you're in Life or how educated you are you Do Not Treat Anyone like that older women did ever in like no one is better then anyone God don't like ugly no matter where you are from or what you believe in or who you believe in Once again right is right & wrong is wrong please do better & be better especially as human beings especially a business that my family pays to go to and that young lady pays for and others....Thank you

Source: Google

★ 1

To whom it may concern I am writing this review because I came into this location earlier today all I wanted to do was ask a question & possibly try this location the older lady that waited on me was nice at first she answered my question to the best of her ability then come to find she is supposedly the operation manager her name was Jackie at this club by the time I left I was in tears I felt so sick so horrible I wanted to leave that location immediately & go over to my home location which is not that far anyway I wanted to cancel immediately over balance of $54.50 I also informed her that I would take care of it at my location then her whole body language her tone also she tells it’s not going in her pocket it goes to the gym no ever said anything about that also she made the comment o so if you bring someone they would come with you that’s all well & then she says on well if you’re friend might want to go to their Neighborhood also she asked if their was problem I said the way you spoke to me was wrong then she raised her voice as if I was her staff or as if I was under her feet I will NEVER COME TO THIS LOCATION OR RECOMMEND THIS LOCATION AS LONG AS SHE IS THE Operation manager & by the way I joined in feb 28, 2025 & I was only behind in my payment due to fact I had 2 deaths in my family so there for again it was how she say it & her facial expressions & Body language that up set me the most then had the never to address me by my first name I completely was over her & over that location & by way I will again go to my location but unbelievably & they way she treated like I was not a human being so I hope & pray the District manager see this for this location thank God my home club/gym listen to my concerns & took very good care of me then she took no action or no responsibility or accountability for noting she did the disrespectful

Source: Google

★ 5

I’ve been with City Fitness for 3 months now and loving my experience. I joined their Thrive program and quickly had improved results from my first body analysis to my second month mark. My coach is super thoughtful in preparing a tailored fitness routine and classes are small enough for 1:1 attention. Facilities are always clean and I love how spacious is it! Smoothie bar is also a pro.

Source: Google

★ 5

Great aesthetic and people! Felt very welcomed and it was a clean gym. Our instructor Ana was high energy and kind.

Source: Google

★ 5

What a great gym. It has everything you could ask for. Friendly staff too. I have found that the Thrive training is best for me. My trainer Fung inspires me and his knowledge of my personal needs keeps me coming back!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The gym is always so clean, and staff are always friendly and welcoming. The gentleman who gave me the initial welcome tour was very informative and answered all of my questions. I also had a chance to book a session with one of the trainers and he took the time to give me constructive feedback and gave me great tips. Theres also a nice variety of equipment and amenities offered at this location. Definitely something for everyone who works out here. Very satisfied with my experience.

Source: Google

★ 5

Comprehensive equipment in excellent condition. Very clean. Recovery and meditation room is icing on the cake!

Source: Google

★ 5

The people are nice

Source: Google

★ 5

Matt kindly explained everything what I wanted know about City Fitness. I am very satisfied overall!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Nice facility and excellent coaching staff. But, the locker rooms are extremely crowded and the doors to the lockers slam very loudly - could be fixed with some bumpers.

Source: Google

★ 5

Source: Google

★ 5

Very nice staff and clean

Source: Google

★ 5

I’ve been a member since this location opened and it’s my preferred location. It’s easily accessible by the local or regional rail lines. The staff are always so pleasant and the shakes are good! Love the recovery area and the WeFit classes as well when I want a change of pace from Thrive. Bonus is being able to grab groceries or a meal from Reading Terminal.

Source: Google

★ 5

Source: Google

★ 5

I signed up for thrive training, the free session was great. I looking forward to learning new workouts that combines improving my flexibility and strength

Source: Google

★ 5

Source: Google

★ 5

Exceptional Gym Experience at City Fitness East Market

City Fitness East Market is truly the gold standard for what a gym should be. From the moment you walk in, you’re greeted by a warm and professional staff that makes you feel like more than just a member—you feel like part of a community. The atmosphere is always positive and uplifting, making it an ideal place to stay motivated and push yourself toward your fitness goals.

One of the standout aspects of this location is its incredible management team. They are not only highly professional but also deeply invested in the satisfaction and well-being of every member. Their leadership is evident in the way the gym is run—efficient, organized, and always striving for improvement. Whether it’s ensuring that equipment is well-maintained, introducing new amenities, or fostering a culture of inclusivity, the management at City Fitness East Market goes above and beyond.

Another crucial factor that sets this gym apart is the dedication of the cleaning staff. The facility is always spotless, from the workout areas to the locker rooms. In an environment where hygiene is paramount, especially in a high-traffic gym, their commitment to cleanliness does not go unnoticed. Machines are consistently wiped down, bathrooms are always stocked and fresh, and the floors are free of debris. It’s clear that the cleaning team takes immense pride in their work, and their efforts contribute to a safe and pleasant workout experience.

The morale within the gym is outstanding. Whether it’s the friendly interactions between staff and members, the camaraderie among fitness enthusiasts, or the encouragement from personal trainers, the energy here is contagious. You can feel the passion and dedication from everyone who walks through the doors. There’s a sense of accountability and support that keeps you coming back.

Additionally, the equipment and amenities at City Fitness East Market are top-tier. From state-of-the-art machines to spacious workout areas, the gym provides everything needed for strength training, cardio, and functional fitness. The group classes are dynamic and well-instructed, offering something for every fitness level. The recovery areas, including the HydroMassage beds and sauna, add an extra layer of relaxation and rejuvenation after a tough workout.

Overall, City Fitness East Market is a perfect example of how a gym should operate. The combination of strong leadership, an exceptional cleaning team, and a positive, uplifting environment makes this location stand out. I highly recommend it to anyone looking for a high-quality gym experience in Philadelphia.

Source: Google

★ 2

Okay so I’ve been at this gym for approximately 2 weeks now and it’s DEFINITELY NOT giving “new home gym” or “permanent stay” because in within the first week of obtaining a membership with this gym . My workout pants were stolen out of the gym locker room and I then asked was it anyway I could check the trash or could did a employee throw it away by mistake … I was then told that only employees throw out (socks and underwear) which is more then understandable! Okay cool then the very next day I Witness with my own eyes a employee scrummaging and scrambling through a locker where the customers put there belongings … which was very very strange to me being as tho I asked (4) employees and they all had the SAME EXACT ANSWER EXCEPT (1) all that was said
“no they don’t leave there stuff mixed in with the customers” they have a employee area for there belongings.. which to me makes the situation even more weird because why is an employee going through a locker that doesn’t belong to him during the busiest time of the day ! I reported this incident last Wednesday the 5th it’s not the 10th and still no follow up with me as I was promised the night I put in the report with the gentleman at the front desk ! He started to look at me like I was crazy or like was confused as to why I was even telling him . But it didn’t even look like from the body language that he was going to do any but of any type of follow up with me ! Let alone even check into the situation! But however you guys do have 2 employees who stuck out the most ! Which was porsh ! And the Muslim janitor older guy who gave me his sweats off his own Body because he really felt bad that someone stole my only pair of pants ! All within the same week was just a little too much for me !

Source: Google

★ 5

Nice place

Source: Google

★ 5

Overall I love the club. It’s clean and everyone who works there is friendly.

Source: Google