★ 5

Nice gym it’s clean

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★ 5

I got a day pass while visiting Philly and this gym is amazing. Staff is friendly and there’s an endless amount of equipment and all in perfect condition

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★ 1

Fire Jammie booker😡

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★ 5

Great facility, clean and helpful staff. Alot of equipment to accomodate a large amount of people. Would recommend to anyone looking for gym in Philadelphia.

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★ 5

City Fitness Logan Square is hands-down one of the best gyms I’ve ever been a part of. From the moment you walk in, the staff greets you with real energy and professionalism. The facility is spotless, well-organized, and packed with high-quality equipment for every style of workout — whether you’re lifting heavy, hitting cardio, or doing functional training.

The environment is motivating, the members are respectful, and there’s always plenty of space to get a full workout in, even during peak hours. The trainers and staff are knowledgeable, friendly, and always willing to help if you need guidance or support.

I also love the vibe of the gym — it feels modern, uplifting, and built for people who are serious about their fitness goals. The locker rooms are clean, the lighting is great, and the whole place feels safe, professional, and well-managed.

If you’re looking for a gym in Philadelphia that delivers outstanding customer service, a great atmosphere, and top-tier equipment, City Fitness Logan Square is definitely the place to be. Highly recommended!

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★ 5

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★ 4

Great gym with a great staff. Definitely needs heavier dumbbells and to stay open later. But besides that it’s a really nice gym.

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★ 5

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★ 5

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★ 5

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★ 2

I wanted to share my disappointing experience with City Fitness's "free one week pass" promotion so others can avoid wasting their time.
The Offer: I filled out the online form for a "free one week pass" and was surprised to receive daily phone calls instead of an email with the pass. The salesperson, who spoke barely above a whisper, eventually pressured me into taking a tour, promising to "activate" my pass afterward.
The Sales Pitch: Upon arrival, I was immediately asked to take a seat for a sales pitch before seeing any of the facilities. The representative seemed inexperienced and asked “needs analysis” questions about my goals, experience, etc.
The "Pass" Reveal: After the tour, I was told the "one week pass" was only good for a single workout. When I challenged this, citing the website, she made a confusing offer to "do it for you" if I explained the situation to the front desk. This contradicts their advertising and is a clear bait-and-switch tactic. The representative also stated that classes were not included, which was also contrary to their website.
Overcrowded and Overpriced: The gym itself was extremely crowded, which was a turn-off. With monthly fees ranging from $80-$200, the value does not seem to match the offering.
Final Impression: I left feeling confused and frustrated, having endured a long sales pitch with no genuine offer. The entire process was designed to pressure me into an expensive membership, not to provide a legitimate trial. I will not be returning and would caution others against this deceptive practice. I have included screenshots from the City Fitness website that directly contradict what the salesperson said.

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★ 5

I’ve been a member at City Fitness Philly for over 5 years, and it honestly keeps getting better every single year. I travel a lot and visit gyms all over, but nothing compares to City Fitness. From the energy to the community to the amenities. The steam room and sauna are always spotless and on point, and the equipment is top-of-the-line. Every time I come back, I’m reminded why it’s still the best gym in Philadelphia. Highly recommend to anyone serious about fitness and wellness!

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★ 5

Love the fact, JFK location has a big recovery room. I can just sit in that room all day. Thank You CF

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★ 5

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★ 5

City Fitness Logan Square is a great gym. Very clean. Windows are almost floor to ceiling so it is bright and has a nice open feeling. Tons of equipment. Lots of classes with varying emphasis - I use the yoga classes. Pleasant staff.

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★ 5

Friendly staff, great variety of well-maintained equipment, respectful gym-goers, good capacity (never had to wait for equipment).

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★ 5

I really love this gym! I usually go to the Logan square or south st locations. Both are really great and you can find space to work out at non busy hours and the staff are all so friendly. I will say though I only had one negative experience at a Pilates class where I was mask shamed by the instructor because I’m immunocompromised and have to wear a mask in crowded small spaces and am also disabled and was shamed for not being able to do certain poses. Otherwise all excellent experiences and highly recommend

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★ 5

I had a full body analysis to assess and address my overall fitness goals. Afterwards I participated in a group fitness regiment. It was great start for the year. I’m looking forward to my next workout. 💪🏾

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★ 5

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★ 1

Decent facilities. Predatory freezing/cancellation policies.

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★ 5

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★ 5

Looks like a real live movie gym visiting this location everything clean state of the art equipment and massaging machines, love it thanks for the memorable experience

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★ 5

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★ 5

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★ 4

It’s clean, quiet If you want to just focus inwardly, the machines work, and they have towels. The lockers are easy to use, and there are enough machines for the number of people there. One flaw for is the steep flight of stairs that you have to climb to get to the gym— not good if you’re doing any kind of leg or knee PT.

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★ 5

I enjoy every moment

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★ 5

I like it there, and have improved my fittness greatly. No more back pain, either. A friendly atmosphere! At many levels, a safe place to exercise; whether you are a beginner, a female, or recovering from injury/ operations

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★ 5

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★ 4

Manager is great. Staff is helpful. Facility is always spotless. Wish the dumbbells went past 80lbs. E. Passyunk location goes to 100

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★ 5

The gym went out of its way to use Mylar balloons because of my latex allergy. That means a lot to me.

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★ 5

One of the best gym here around. Can't wait to sign in

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★ 5

Nice

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★ 5

10 years strong with City Fitness. A friendly staff, modern equipment, and clean facilities and locker rooms. There's no need to carry around a lock and towel to your workout. They're very responsive to reasonable request and feedback. This organization has great group fitness programs, great spin class music, and offer communal events during celebratory times. The best gym in Philadelphia is not an understatement.

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★ 5

The best Gym I have ever been. ✅
Stuff super pro.

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★ 5

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★ 5

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★ 1

They offer free coaching sessions to get you to sign up, but then the coach, Christian, didn’t even show up for my first session (or was >15 min late). Bad first impression of reliability here.

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★ 5

Very spacious and amazing variety of equipments! I’ve never had to wait for a machine.

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★ 5

Everyone was very knowledgeable and friendly … this gym is clean and everything is up to date … one of my fav gyms in Philly

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★ 5

Super friendly staff, so many amenities, never have to wait for a machine, always clean. Makes me look forward to the gym!

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★ 1

I have never felt so disappointed with the level of professionalism at a gym that claims to be “high class.” I had a frustrating experience regarding their strict 30-day policy, and instead of receiving understanding or at least respectful communication, the admin (Marc Milano) I spoke with was dismissive and judgmental.
To make matters worse, he chose to describe me as “mean” and even placed a note in the system labeling me as “difficult and mean.” This is shocking and completely unprofessional. A gym of this level should never allow personal opinions of staff members to be written into a customer’s profile and shared across the franchise. It is unacceptable for an employee to reduce a paying member to a label simply because they expressed frustration.
Policies are one thing, but respect and professionalism should be non-negotiable. I expect much better from a brand that markets itself as premium.

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★ 5

Love this gym.

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★ 5

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★ 5

All I gotta say is Whoa! No disappointments, get the top tier membership for all amenity access

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★ 5

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★ 5

I love coming to this location as it’s clean and well maintained. Except I dunno who gets to go into the cryo area as it’s always on lock down. I’ve never seen anyone in there, perhaps it’s just a cryo gallery? Looks cool, though. 🤣🤣🤣

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★ 5

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★ 4

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★ 5

Best gym I’ve ever joined. Super clean and has everything I need to get my workouts in! Shake bar for after is awesome!!

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★ 5

Amazing location! people helpful! community is great!

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★ 5

Great gym, great equipment, great smoothie bar, great staff, great atmosphere

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★ 5

Great experience and atmosphere

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★ 4

City Fitness at Logan Square is a good gym in a convenient location. Lots of equipment including both free weights and machines. Gym is kept pretty clean. I enjoy the steam room and sauna and other amenities. Only downside is some equipment and amenities are often temporarily out of service.

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★ 2

A few staff at City Fit Logan Square, like Fury, are great.. but Walter, the assistant manager, is the opposite.

As others have mentioned, he’s rude, unnecessarily questioning, and unwelcoming over simple requests, and in my case, it was a bag of ice. Never an issue before, until he made a point to highlight his assistant manager title and that they should never be offering ice? Yes, small plastic bags of ice.

Personally, I’ll recommend the East Market or South Street locations to others in the community heading forward, where you’re greeted and treated with kindness… and avoid the repulsive dog urine smell that smacks you in the face at the entrance of Logan Square.

If anyone above Walter wants to reach out since he’s an assistant, feel free. He questioned my membership and took all my credentials despite me clearly standing there in sweat covered workout clothes.

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★ 5

Ryan Relos super nice and very professional
and the place was very clean everybody is so friendly

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★ 5

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★ 5

Great ppl, great equipments, great environment. Check it out!

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★ 5

The staff at the Logan square location impress me pretty much daily. Always helpful, friendly, and professional. Not sure where they find all these people to work here but I’ve had nothing but good interactions with everyone over the past year since I joined.

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★ 5

Great gym, with even better people. 10/10 would recommend.

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★ 5

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★ 5

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★ 5

Always a friendly staff with clean facilities.

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★ 5

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★ 5

Great space and lots of equipment available. Love the steam and sauna here.

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★ 5

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★ 5

Such a great workout in Josiah’s we/fit class! Challenging and fun!

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★ 5

Great gym- consistently clean and pretty much all the equipment you could want!

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★ 4

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★ 5

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★ 5

Way better than grad hospital. It’s like a different gym

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★ 5

The cleanest and best run facilities for training in the City. The Logan location in the heart of the best part of Center City is simply awesome. I love coming here as I always challenge myself to keep up the young bloods.

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★ 5

First Impressions That Last!

I know it might be too early to write a full review, but I couldn’t resist sharing my first impressions of this gym—and how they’ve continued to hold strong since the day I started working out here.

First and foremost, the staff. They are incredibly welcoming and friendly, which makes a world of difference. Being surrounded by such supportive people creates a space where you actually want to show up and put in the work.

The workout facilities are spacious and well-equipped—you name it, they have it! I felt genuinely satisfied after my sessions, and that says a lot about the quality of equipment and layout. A special shoutout to the cool-down/stretching zone just beside the cardio area—something many gyms overlook, but CF has nailed it.

Even better, they’ve taken recovery seriously with a separate recovery room that includes massage therapy, red light therapy, and more. It’s the kind of thoughtful touch that shows this place isn’t just about breaking a sweat—it’s about caring for your body holistically.

The locker room is another win—clean, well-lit, and stocked with essentials like a hair dryer, steam iron, and good lighting (which honestly matters more than you’d think).

And then there’s the shake zone. The people here? Absolute gems. Kind, genuine, and always ready with a smile—and their smoothies are just as good: packed with nutrition and deliciousness.

I truly love this place and look forward to spending many more days, months, and years here. 😇

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★ 5

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★ 3

Been a member a little over a year. It’s pricey for what it is, but certainly gets the job done and beats planet fitness.

There could certainly be more attention to detail in the cleanliness (especially showers and cardio equipment) and customer service if you’re going to bill me biweekly at that price tag with an annual “facilities fee”. There’s usually a weekly email letting you know something is broken or out of service (towel dryer/washer, saunas, ect.) at a least one location, and they have a very strict freeze policy (i.e. you don’t really benefit from it unless you plan your travel around their biweekly fee schedule).

As there are so few options for gyms in this city, especially with multiple locations, they have the market cornered. Their classes are good, but be warned: their “thrive” program is a scammy upsell, if you’re going to pay for training you should likely pay for a certified trainer who can give you personalized attention, and if you need group training look into F45 to get real value, time actually spent training, and quality of workouts for your bucks.

If you just need a gym with a few classes, decent amenities, and multiple locations around the city, this is kind of the only option in Philadelphia and it’s sufficient.

Don’t count on them to be open during or sometimes even just near a holiday or anything too traffic causing in the city as they’ll take any chance they get to close early/not be open without batting about your fees. If you ever need help and someone tells you “I’ll pass this along to ‘the higher ups’ and ‘corporate’”, just know that is the end of them pretending to solve your problem and nothing will be done even if you follow up. They your dollars more than you, but that’s business right? They certainly have the infrastructure to be a great gym if that was the goal their goal.

Again it’s a good gym and better than planet fitness but it certainly seems their focus is on marketing/creating content to appear that they provide a better service than actually deliver on.

Logan square is my favorite location because it has the least claustrophobic locker rooms; there are some locations I avoid if I plan to use the showers or sauna as it’s too awkward of a lay out (looking at you graduate hospital).

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★ 5

I cannot say enough great things about this City Fitness location. I’ve been a member at City Fitness for over a year now, and I use this location the most frequently. I usually show up to the facility around 5:00 AM (due to my work schedule) and I never have to wait or “fight” for equipment to get my workouts done.

The staff are exceptional and are very caring and nice. The facility is very clean and they recently updated a lot of their equipment. I highly recommend!

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★ 5

The showers, towel service, toothbrushes, razors, lotion, sauna, steam room, and hydromassage are pretty good value. Saved my life a few times as my bathroom shower is unusable right now. Cool staff. Like a luxury gym but cheaper than most.

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★ 1

Rude staff. Went to try out the gym for 7 day pass and was denied due to whatever reason. Don’t go to this location

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★ 5

Great location, very clean, good mix of free weights and equipment

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★ 5

I love city fitness!!!!! So happy I finally switched my membership.

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★ 5

I had a GREAT experience at City Fitness!

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★ 4

Great Facility and nice equipment.

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★ 5

All I can say is TOP TIER. From coming in the door to leaving! Exactly what a gym should be like and offer.

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★ 5

The steam room finally works @ Logan ..and Suoer Well!!!! My fav gym ..been a member for 3 years or so my fav locations are Logan and market st!

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★ 5

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★ 5

Always clean and broken equipment gets fixed quickly. They have free weights, benches, all the machines you need. Staff is very friendly and helpful. Been a member for years and highly recommend.

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★ 5

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★ 5

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★ 5

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★ 5

Spacious and clean with a friendly staff

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★ 4

Nice full capacity gym to train. I would like to see more equipment added.

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★ 5

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★ 5

I love everything about CF . They have everything u neef

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★ 5

Great gym. Spacious, state of the art equipment, towel service and recovery lounge.

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★ 5

The staff is very friendly. Facilities are clean. I love the coaches within the workout classes and there’s a wide variety of classes to choose from

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★ 5

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★ 5

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★ 5

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★ 5

Great gym and affordable. Does get crowded, but what can you do? Employees are all great too.

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★ 5

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★ 5

Felt like home

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★ 5

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★ 5

Great gym! Always clean & well maintained. The also have a lot of great programing.

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★ 5

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★ 5

Maintenance staff keeps the facilities clean and equipment functioning very well. Updates to the City Shakes area is nice. Give the Thrivefit class with Christian a try.

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★ 5

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★ 5

Awesome gym - great amenities. Gotta try the executive locker room.

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★ 5

BEST GYM IN PHILLY HANDS DOWN. I say that with all respect to other gyms but City Fitness there’s nothing like this gym, from the updated state of the art equipment, the people the whole atmosphere is a amazing vibe that’s unmatched. The team is very helpful and it’s also approachable and knowledgeable. Signing up was easy with Marc he’s great, and my training session with Ashley was phenomenal she’s amazing as well even Steve who helped me with my assessment and sitting down with me getting to know me and my needs and what they can do to offer me with my health made my heart warm. I’m happy to be join the CF Family.

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★ 5

To bad that we ha no bath towels in the lockers

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I visited the Logan Square City Fitness today, and I was genuinely impressed. It’s so much more than just a gym — the energy, the vibe, and the overall atmosphere met my expectations. The space looks even better in person than in the photos, and the staff were super welcoming and helpful. It feels like a place where fitness meets community. Excited to try out the 7 day trial and assess if it's good for me overall 💫

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★ 1

City Fitness is nothing short of a fraudulent scam. Even after my one-year membership expired and I moved out of state, they shamelessly drained my checking account with relentless, unauthorized charges. Their predatory billing practices forced me to involve my bank, as the company outright refused to stop their criminal behavior. Beware: once you sign up, you're trapped in a vicious cycle of deceit with no escape unless you resort to legal action. This is not merely poor service—it’s a blatant abuse of trust and a financial betrayal that no customer should endure.

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★ 5

If I could give 10 stars I would!! Highly recommended!! Staff are amazing and very considerate.

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★ 5

The Logan square location is amazing. The staff that works there are really helpful and the gym is very clean. Lots of space to train and the equipment that they have is as good as new. Best decision I’ve made this year for sure.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Been a member for a few months now and absolutely love it here!

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★ 5

Membership is great, Alexa Logan square membership the best

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★ 4

First time to take the Barre class at Logan Square location, like the instructor Sue, wish she can offer Barre classes regularly… Overall the facility is nice, wish the studio for barre classes has bars installed…

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★ 5

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★ 5

Walter was very welcoming and provided an unreasonable Hospitality. The gym is pristine and had a lot of options for all levels.

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★ 5

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★ 5

Friendly folks and a great amenities. Edit: amenities suck (DoWn FoR mAiNtEnAnCe).

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★ 5

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★ 1

You might say that a gym can be judged by its amenities. Well, you pay for the amenities and they don't work. It is a shame, because the staff is nice, but if you want something fixed, good luck. You will NOT be receiving the amenities that you PAY for, and when you ask for something fixed, they WILL reply that you, as a paying customer, can cancel your membership. If you are looking for a SAUNA or STEAM, it will not work about 75% of the time. They will spend their money on more advertising and marketing, but they won't spend the money they receive on providing the services you pay for. You want towels? The dryer is broken, and if the dryer is not broken, you have to be given one because the dryers will only work good enough to give one towel. You WILL stand in the locker room and converse with the other members about how nothing works, you WILL ask why there is a 1 inch gap at the bottom of the door in the sauna at Passyunk that lets all of the heat out, that multiple members have requested repair of for over a year. They will not provide a gym shorts dryer, they will not add a $15 Amazon plastic bag dispenser for your wet clothes. They will not reply to your emails. They WILL say, "I'll get that message to the higher ups." And the staff WILL acknowledge that the higher ups don't respond or fix things. Here is a suggestion.....Hire someone who can fix things. Fixing a steam room is not rocket science. A 90 degree Sauna does not qualify as "Working." Staff is pleasant, the members are pleasant, but whoever is in the position of cost-saving and screwing paying members out of their paid-for-services, that guy deserves a raise, because they will make sure your requests are not listened to.

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★ 5

Walter is lovely-he puts sparkle in my Saturdays! The hydro massage, sauna and steam are wonderful, too! Yay City Fitness!! Thank you!! 🎉🤗🎊🥰

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★ 5

Great place to work out

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Just signed up for this gym and so far am impressed! You get a lot of value for your money and the staff is really friendly. Definitely one of the best gyms I've ever been to, if not the best.

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★ 5

I want to thank City Fitness for taking the time to truly listen to my concerns and for addressing an issue I experienced with great care and professionalism. After a misunderstanding regarding a Thrive membership, John the Director went above and beyond to acknowledge the situation and worked to correct it.

As someone who has been a loyal member since 2017, I’ve always appreciated and respected City Fitness for their dedication to providing a great experience for members. Mistakes happen, but it’s how a business responds that truly matters. Thank you to John and Marc M for all of your help in turning a frustrating situation into a positive resolution. Absolute class acts.

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★ 5

I love the gym! Super clean and new machines! And the staff is always friendly.

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★ 4

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★ 5

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★ 5

A very large variety of equipment

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★ 5

Best gym in Philly

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★ 5

I go to the Logan Square location. Great gym. Clean. Lots of equipment options. Plenty of amenities. No complaints at all.

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★ 5

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★ 5

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★ 5

I love this gym!! It’s fully stocked, only crowded from 4:30-7:30 pm, open late, and - my favorite part - it has a sauna and steam room. The locker room even has a diffuser for curly haired girls. I spend like 2-3 hours here at a time and leave feeling like a new person.

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★ 4

My go to drop in when I'm visiting town since its near where I stay (and actually allows for day passes, lots of fitness spaces in this area are classes or by appt). Equip isn't the best if you're trying to do any 'serious' listing, but for a general gym it's verrrrrry well equipped.

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★ 5

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★ 3

I’m a big fan of CF—the gym is beautiful, well-maintained, and in a great location. My issue is with CF Thrive's management.

I started with one session per week in October, increased to two, but recently wanted to switch back to one due to cost. I called for help—left a message, and the front desk even left a note for Thrive to call me back. No one followed up. A week later, I called again—voicemail full. Finally, I caught a manager in person. After sitting down with my manager and trainer, we agreed to switch me to one session a week, and I thought it was settled.

Five days later, I was charged the full amount for two sessions per week. I called and was told Thrive does not/cannot offer one session a week (even though when I started with Thrive, I was doing and paying for one session a week.) Instead, I was told I’d have to cancel my membership entirely and book sessions individually with my trainer. No apology for the miscommunication, no attempt to fix the mistake—just “you can use the sessions you already paid for.”

I'm no expert, but it seems like it should not be this hard to switch my membership from 2 sessions a week down to 1...

The trainers at Thrive are fantastic, but I can’t wholehearedly recommend this program due to my experience. It was lowkey giving disorganized lazy scammer...like why are y'all playing with my money like that?

After being forced to cancel to participate in their convoluted plan, I’m doing so gladly. It's at the point where this experience PMO so much, I'm leaving my first-ever Google review lmao

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★ 1

The gym on Logan square has been constantly smelling like onions and peppers for over a year no matter what time of the day it is. It is truly repulsive

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★ 5

I had a great experience at City Fitness, it was my first time there and I can honestly say it’s a nice vibe

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★ 5

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★ 4

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★ 4

I was surprised that City Fitness was much larger than I expected. The lockers with auto reset took a moment to master and were very convenient. Not needing to bring toiletries and towels was an added benefit to their convenient location. The only thing they overlooked was the value of in house massage therapy. After a good workout, sauna and steam I was sadly surprised that all they had available were massage machines.

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★ 5

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★ 5

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★ 5

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★ 5

Lots of room, differents areas to workout includes equipments. You have plenty of chooses after you're workout where you decide to eat around.

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★ 5

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★ 4

It’s a great gym, upset that the heaviest dumbbell is 80lbs

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★ 5

Time to get dopamine 🦾🦾🦾

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★ 5

Overall, a really great experience here. I was initially greeted very kindly and felt extremely welcomed by all of the staff. I was at first a little nervous because of how amazing this place is. Having it be my first time at City Fitness, it definitely is a little overwhelming, but they provide you with so much of what you need/can use during a workout. And also, their locker rooms are completely clean and unforgettable. I know when I go to any gym, I like it when it’s kept nice and clean, especially if I use the showers. This place has it all: shampoo/conditioner/body wash/lotion, hairdryers, feminine products, hairspray, q-tips, makeup cloths, towels, the list goes on!
If you’re looking for a convenient, clean, well-organized, professionally staffed, positive atmosphere gym then you are at the right place.

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★ 4

Clean and well run. However, towel service and amenities can be limited. Lockers need hooks on doors and temperature control in the changing area is too hot and humid. Need to improve handicap accessibility.

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★ 4

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★ 4

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★ 5

Logan Square has friendly and helpful staff. Thrive Fitness classes with MacKenzie are hard work and fun!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very friendly, helpful and professional. Plenty of room and high quality equipment.

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★ 5

Eric was awesome. Super friendly and helpful!

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★ 5

Clean, well-equipped, super friendly staff, not super busy, great gym! I look forward to every workout.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great gym all around. Excellent selection of equipment. Very clean. Very friendly and helpful staff.

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★ 5

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★ 1

Signed up, went twice then I didnt like it and froze it for 6 months then went to another gym. Tried ro cancel but they made it very hard and I don't have time. Just realized they have been charging me 40 dollars every month. Shameless

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★ 5

Came in for a tour and was treated like an all star! Confidently can say I picked the right gym.

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★ 5

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★ 5

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★ 5

Clean and has everything you need!

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★ 5

I started coming to City Fitness yesterday and the staff/instructors made me feel comfortable and they welcomed me with open arms. I’m so glad I chose City Fitness!

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★ 5

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★ 5

Incredible staff, every single one of them. Courteous and Respectful. Facility is well kept and clean. Highly would recommend

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★ 5

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★ 5

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★ 5

👍

Source: Google

★ 5

Super sweet staff & the location isn’t too overwhelming. Everyone to the front desk , to the trainers, to the clientele this location attracts have made me feel so safe to step into this new version of myself where I’m making fitness apart of my self love journey

Source: Google

★ 5

I have been a member of City Fitness Logan Square since its opening in September 2017, and I have been very happy with my classes and the instructors. The equipment is kept up to date and the facility is clean.

Source: Google

★ 2

Never actually made it inside this place. Moving to the area and wanted to make use of their one-day pass and was turned away since I'm not yet a Philadelphia resident. They could have saved me the trip if they replied to anyone of my emails that I sent them, but customer service is not their thing. What is their thing is spamming your inbox. Today I just got one telling me they're bummed that I didn't redeem my one-day pass which they just denied me after I walked there and after they ignored several of my efforts to get in contact explaining my situation.

As a business owner myself, this is a cautionary tale of making your sales people all about the numbers and not about the people. They'd lokely have had a sale with me eventually, but the adherence to rules and not a focus on people... feel like I'm getting into a David Mamet play here: "always be closing". Nough said.

Source: Google

★ 3

Pedal strap broken on Expresso stationary bike.

Source: Google

★ 4

Source: Google

★ 5

Great gym, very clean, just started going here but so far it’s definitely been worth the price.

Source: Google

★ 4

Source: Google