★ 4

Friendly new exercise venue. I have a membership already at City Fitness in Fishtown which I just love! So I was comparing these two facilities. I thought the room was too bright exercising under these lights and was too hot (15 minutes on bike, 15 on the cross trainer, 15 on treadmill); then 15 on rower was better because it was under a fan! Plus it was SO noisy! It had been raining when I came inside, so I thought the loud noise was the rain pouring down on the roof - but later realized it was the aqua massage chairs in the Recovery room! I think it was poor design to put this room in the middle of the building. It should have been tucked in the far rear! Not to say I might not exercise again in Center City -if the opportunity presents itself - but I will probably go to Fishtown CF where I am more comfortable!

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★ 5

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★ 5

Facility is very modern, clean and very well equipped. Very much enjoyed my treadmill workout.

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★ 5

I was previously a City Fitness member until 2019. I bought a property with a gym
and indoor heated pool and cancelled my membership after about 5 years. That said, I missed the social aspect of a gym not to mention the various membership
options that are incredibly affordable!!

I rejoined yesterday after a 6 year hiatus and am so grateful for the fabulous membership representative. Paul, for the tour, the thorough explanation of my membership and all of the other perks that come with City Fitness community!!

Roxellen (Rocky) Auletto

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★ 5

The Old City City Fitness is so nice and clean. The best part about it is the team that works there. They’re all so kind and make it fun to show up there. Ron, Caleb, Matt and Jackie are absolute gems!! They go the extra mile to meet members and make it feel like a super welcoming space.

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★ 5

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★ 5

Great gym, loads of equipment and space to do functional stuff as well. Clean and well stocked changing rooms and showers. Sauna was perfect after a workout. Erik was great, showing us around and super helpful throughout.

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★ 4

The experience is overall pretty great, but the selection and availability of kettlebells (especially heavy ones) is limited. It would benefit members to have a wider selection on the main lifting floor with dumbbells and benches. WEFIT and Thrive areas are too limited for planning training sessions where these would be beneficial

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★ 5

Ron, Jack and the crew at this gym keep the place spotless with a fun environment.

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★ 4

A nice facility

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★ 5

I LOVE the OC location. The staff are so friendly, the place is always well-maintained and the equipment is never broken. I've been to other locations in the city and will 100% choose the OC location over all others. Looks like the manager here does an excellent job of keeping both the clients and staff happy.

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★ 5

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★ 1

Rude customer services for potential customers, no wonder you only have a half inch door.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The staff members are upbeat, with so much positive energy and friendly smiles—-a very welcoming vibe! Ryan, Mason, Alivia are three of my favorite trainers. I’m a senior citizen and grateful to live close to an excellent, well run fitness center.

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★ 5

Gym is always clean and well-staffed! I have literally seen staff vacuuming treadmills- lol the best! Equipment all feels brand new. Staff is so friendly and helpful. Always feel safe here at night as well. Best gym in philly!!

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★ 5

Highly recommended! Great place for a midday workout in Old City.

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★ 5

City Fitness Old City is a great location, friendly staff, very clean, with lots of great equipment and recovery options included in membership. Has never been super crowded when I’ve been there. Highly recommend their Thrive fitness program, it’s gotten me there three times a week!

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★ 5

Great atmosphere very friendly and helpful staff .. All you need in a gym
Thanks

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★ 5

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★ 5

Gym is clean, staff is friendly and I’m just happy to be there

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★ 5

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★ 5

Great facility kind employees wonderful experience

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★ 5

I love the barre and Pilates classes at City Fitness!! I always get a great workout!

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★ 5

Great equipment and friendly staff

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★ 4

Good, clean gym, though at times facilities are often broken (sauna).

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★ 5

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★ 5

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★ 5

Friendly staff and very helpful. Gym is always clean and equipment is up to date

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★ 5

My thrive coach Ryan is the best and the place so clean

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★ 5

All of the staff is always so friendly and helpful! I always feel so welcomed any time I come into the gym, even if a bit of time has passed!

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★ 5

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★ 5

The whole staff is great down to the manager down to the employees.Everybody is great and Helpful

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★ 5

Mason gave me a no pressure assessment and thrive workout. It was fun and my fellow class participants were nice.

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★ 5

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★ 5

Very friendly, helpful professionals, exceptionally clean. Plenty of workout programs to choose from .and equipment to use if you do your own thing.

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★ 5

Staff is super helpful! When I first signed up I didn't come for a couple weeks after so I forgot a few things about the gym and staff quickly showed me everything right away when I came back in! Everyone minds their own business there which I totally love. Very very clean environment also.

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★ 5

Always a positive experience because of the staff and members,,, would never consider going anywhere else,,, equipment,lockers and sauna very clean

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★ 5

City Fitness has such a great environment! The gym smells clean, the people are friendly, and the staff is truly amazing. I felt welcomed the moment I walked in. So glad I joined!

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★ 5

As a lover of boutique fitness classes and someone with two Pelotons at home, I can confidently say that nothing has compared to Alivia’s Thrive sessions at City Fitness – Old City. These are the first workouts in years where I’ve seen real, visible progress.

Thrive has quickly become my favorite workout. Alivia brings the perfect blend of structure, challenge, and fun to every session. She does an incredible job helping each person work toward their individual goals — and she knows just how to push you to dig deeper and get better each time.

What really sets her apart is the energy she creates - supportive, motivating, and genuinely fun. I actually look forward to every class and get excited to push myself. I leave every session feeling stronger, more confident, and impatiently waiting for the one!

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★ 4

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★ 5

Everyone there is very welcoming and helpful

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★ 4

It’s a great gym with all necessary equipment. It’s kept clean and is worth the cost. My only qualm is that the classes aren’t always on a consistent schedule. If the instructor is out sick or for maternity leave they don’t get replacements so it messes up your schedule

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★ 5

Front desk staff is very friendly and helpful. Gym is always clean.

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★ 5

Great hours, friendly staff, super clean and the classes are fun.

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★ 5

I just joined the gym last week and today was my first day taking a class (Ballet Barre). The class was very enjoyable (albeit hard work!), the facilities immaculate, and the staff very friendly.

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★ 5

Clean, friendly gym with great equipment. Alivia is a terrific trainer. Strongly recommend!!

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★ 5

This is a great gym. It’s a little compact due to being in old city but on the upside, they fit an impressive amount of equipment and optimize the space well. It has pretty much all equipment I’d want, dumbbells go pretty high, plates are very well stocked, the lockers have locks built in, there is a sauna, they have free towels, etc. the weights are frequently reorganized so things are not cluttered. One of the best gyms I’ve attended probably

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★ 5

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★ 5

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★ 5

What a perfect fitness facility from the smiles at the door, to the wonderful equipment to the hydromassage.

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★ 5

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★ 5

I love this gym, everyone is so kind and helpful. It’s also very clean and offers a lot of classes for beginners!

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★ 5

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★ 2

I used to like city fitness- have left and returned 3 times and I enjoy the classes. However, I pay for access to the studio classes so I use the app A LOT. I have not been able to sign up for classes via the app for almost 2 months now. Multiple in person chats and requests to resolve this, but nothing. I mentioned to the staff member that I'm moving out of state, how much notice do I give for cancellation- big mistake on my part because they just STOPPED trying to fix my app problem- even though I'm still paying for studio classes for 2 more months.

About 2 weeks after I requested cancellation, I call in to schedule a class because the app said 2 spaces were available but apparently the app no longer shows accurate availability either! The woman who answered the phone said it looked like my membership was canceled, however; I still have about 2 weeks of access until the end of May when the cancellation is set to activate.

And City Fitness still won't waive my $100 cancellation fee. I haven’t had access to the classes I pay for and they wouldn’t fix the problem. If I ever move back to the area, I’ll joining a different gym.

shout out to Amber the Pilates instructor tho! She’s the reason I’m giving 2 stars instead of 1 - city fitness does not care about their members. Amber- you should start your own and have virtual classes/memberships so I can join from afar!

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★ 5

Excellent facilities and a very nice staff. Definitely worth stopping in if you are staying in Old City for a few days!

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★ 5

Nice gym, very clean and pleasant staff. I had an awesome experience

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★ 5

Great gym. Clean! Terrific equipment and facilities. Friendly staff. Despite a growing number of members, there’s plenty of equipment/machines and space. Love this gym!

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★ 5

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★ 5

Very nice, clean, quiet and a great place to workout

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★ 5

Cam is very good at his job 🤝

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★ 5

Great first time at City Fitness old city .
I had a tour with Kam, and met Sam. Amazing humans pretty kind and welcomed me with amazing attitude. I joined and can’t wait to experience a Yoga class.

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★ 5

Very clean, very organized, and very up-to-date gym (in an old building). The day pass was a little on the pricey side, but at least your money is going towards upgraded equipment. Not to mention services like the juice bar, the sanitary wipes, the towel service, and all the “extra” effort put into making the gym a place where folks look forward to being.

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★ 5

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★ 5

I had a fabulous first experience at City Fitness! The facilities were impressive and extremely clean! Special shout out to Cate (pretty blonde girl) at the front desk - she helped me locate everything I needed and really made me feel welcome in the space! Also shout out to Sam - he makes a delicious smoothie! I can’t wait to return!

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★ 5

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★ 5

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★ 5

Mike was hreat

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★ 5

Excellent, friendly staff and quite a nice gym. Everything has been upgraded and the space is really well laid out.

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★ 5

This is the best gym in the city because of Operations Manager Ron. I dropped my earbud in the stair-master and he dropped everything he was doing to come help me! Just another day saved by Ron, and I know Gustave would have helped if he was there too. I would give this gym 6 stars if I could.

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★ 5

The people who work there are friendly and helpful - genuine and non judgmental. I’m pushing 60 so I was worried I’d be dismissed. Not the case. My first work out was perfect, the elliptical was new as was everything (it seems) and I worked up a great sweat as was my goal. Happy with my choice and looking forward to making this a regular routine.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Friendly staff, well maintained facilities, great variety of machines

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★ 5

Great gym, clean, new modern equipment, large, seems like great selection of classes (I have not taken advantage of them yet, but I plan to).

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★ 5

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★ 5

10/10 gym! Jake is a great trainer!

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★ 5

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★ 5

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★ 5

Even better then Equinox quality with much better pricing and energy 💪🏽

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★ 5

City fitness is the best! 10/10 experience

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★ 5

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★ 4

Easy going gym experience. Very nice and clean facility. Friendly staff.

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★ 5

Very clean, friendly atmosphere extremely clean. The Staff is persistently helpful!

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★ 5

Always a great experience at City Fitness. Staff is friendly, locker rooms are clean, and never too busy. They have any equipment you’d need to get a great workout with.

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★ 5

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★ 5

Love this facility, very clean and not too crowded. Ron goes above and beyond for the clients!

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★ 5

Friendly staff and well maintained. The place is immaculately clean. Equipment out of order is a rarity . The other members seem serious about what they’re doing , so it’s not a social club. Very happy with my membership.

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★ 5

Left equipment in the locker and my stuff got stolen along with another member there from the lockers. Had about $2-300 worth of stuff stolen. Was told there would be follow up. Got 1 missed call from City Fitness. Called back and it said no staff available at this time. Dont really care to call and hunt down whoever the manager in charge is to ask them for an update on my stolen stuff. Leaving a 1 star review because I dont really feel that its being taken that seriously. Not their fault my stuff got stolen but pretty low diligence on follow up and updating. May update my rating depending on if people that should be doing their job show a little more initiative.

P.S. dont leave your stuff in the lockers, even if youre only jumping in the sauna room for 10 minutes!

***************

Update: Management was able to catch the guys that stole the stuff and i'm going to be following through with making things right with the people that stole from me. They explained the reason for delays in getting back to me which was fair. Admittedly I *was* being a bit pissy but life works out in the end. Overall this is a good gym and a positive environment for people to improve. Changing my rating from 1 to 5 stars.

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★ 5

Awesome gym, I was surprised how large it was; great amenities and a welcoming atmosphere- I used a trial pass and was not disappointed! I’ll definitely be back!

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★ 5

Good quality equipment, very clean facility. Great gym.

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★ 5

Staff is very friendly and helpful

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★ 5

It was very clean, organized, and had a lot of equipment. Definitely would come back

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★ 5

Edit:
Ron, who is now the manager, talked to me informed he will purchase new equipment.

The manager from my review was another one that worked there in April 2023.

————————

As an experienced weightlifter with over 10 years of 6x a week training, I can confidently say that when some of the equipment Planet Fitness has is better, it’s not a good sign. Before joining this gym, I did a trial and asked if they could improve the low quality lat pulldown attachments. They gave me the email of a manager to discuss it further. I sent an email and spoke with him in person, explaining the issues with the current attachments. He assured me they would purchase new ones, but a year later, nothing has been done.

Additionally, they don’t have a decline bench at all. The layout is also strange, with leg machines and the leg press on opposite sides of the gym, and the same goes for the bench press and chest machines.

The only reason I go to City Fitness is because it’s very close to home. Otherwise, on days that the routine I’m doing allows me to out at Planet Fitness (like back day, for example), I just go there instead.

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★ 5

Ample equipment. Very clean with state of the art weights. Felt like I was in a gym for people working on their goals without it feeling intimidating

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★ 5

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★ 5

Good gym with lots of locations around the city.

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★ 5

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★ 5

CF has everything I need - Peloton, treadmill, squat rack, and free weights. It’s clean and the staff are very friendly and helpful. When the Peloton broke, I let them know and they fixed it. Definitely recommend!

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★ 5

Very clean, not super busy, tons of new equipment. Great gym!

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★ 5

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★ 5

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★ 5

Back at City Fitness after a few years away. The setup is amazing 👏 Staff make it all the better at all locations ❤️ Very happy to be back

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★ 5

I love City Fitness in Old City. I mostly go there to take classes. My current favorites are Pilates and Barre. The instructors are great! Especially Vanessa and Amber. Also it’s clean. Everyone at the front desk is super friendly. What’s not to like?
Update: I still love this place and have to give a shoutout to Ron, who works the front desk, takes care of any issues in the club, and does it all with a big SMILE!

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★ 5

I was really nervous to join a gym because I was concerned about the sometimes toxic masculine culture around working out, but I was so pleasantly surprised by how welcoming City Fitness is. The Old City location is perfect. It’s mostly working professionals and the layout of the gym feels intimate and not like some giant open warehouse where everyone is on display. I signed up for Thrive personal training and Jake is so patient and kind. I’m glad I joined this gym and would recommend it to anyone who may be hesitant to start working out.

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★ 5

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★ 5

Great spin class, yoga and training

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★ 5

Excellent experience. I bought a day pass for 45 N 3rd Street. What a gym! All the equipment you could ever ask for and an abundance of all types. Most importantly, staff member, Kambridge was exceptionally welcoming and helpful! I am looking forward to visiting Philly & going to the gym again. The members are fortunate to have such a great fitness center!

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★ 5

10/10

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★ 5

Clean, two-story facility with a great selection of workout equipment. There are bathrooms in the basement level with a gender neutral bathroom as well.
I appreciated that there were several different areas to meet workout needs such as deadlifting platforms, free dumbbells, Crossfit, and cardio. I was able to utilize the shake bar after my workout which came in handy being able to customize my order. Best of all, the staff were super accommodating and friendly. I would be a regular if I lived in town!

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★ 5

Always a great experience and workout here. Fishtown is my favorite though!

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★ 5

Always enjoy going to City Fitness Old City. Spotless space, nice people!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Used to belong to City Fitness and moved to LA. Was back in town this week and paid the drop in rate, the gym is stunning. Totally rivals anything you see from an equinox or lifetime fitness standpoint. Hannah the membership manager was so helpful and friendly - as was the whole staff. The gym is SPOTLESSLY clean!!! Couldn’t recommend more to locals or calling for a drop in rate if you are visiting!

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★ 5

Clean, professional, and lots of equipment! Not too crowded either!!

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★ 5

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★ 5

Very clean gym with plenty of equipment for any fitness need. Staff is super friendly and helpful!

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★ 5

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★ 5

Terrific layout, good amenities, and friendly staff

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★ 5

Que the front desk person replaced my access card. She was very nice

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★ 5

I’m here for Jake at thrive

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★ 5

Just started working with City Fitness Old City. The process of signing up for a month while visiting Philly was informative, efficient and welcoming. My first visit and participation in the Thrive program was fun, informative and professional. Looking forward to my month long cardio workouts and the extra work with a trainer in the Thrive program to increase strength and flexibility.

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★ 5

Very clean environment and extremely friendly and welcoming staff. Price is reasonable but wish they had additional features such as heavy/ speed bags, steam room, outdoor space/ pool included to all memberships.

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★ 5

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★ 5

The facility was very clean and the Personnel kind and helpful. I was also impressed with the various rooms that specialized equipment for specific types of workouts.

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★ 5

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★ 5

Very friendly staff! Clean machines and amenities!

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★ 5

Great gym, super clean, friendly staff, solid selection of machines. Would definitely come back.

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★ 5

Clean gym, nice people working there. Sauna is nice and hot!

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★ 5

Always clean, great equipment, and the staff is so friendly.

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★ 5

Very clean and high quality equipment

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★ 5

Discovered this place while I was traveling for work in Philadelphia.

PRICE:
It was pricey for a gym but it was absolutely worth every penny. They waive the enrollment fee if you are military.

STAFF:
The staff was super friendly & professional. John was the man! Hooked me up with the membership & gave me a tour of the place.

GYM:
Plenty of equipment & it's a pretty big place for a big city. The gym is clean & well-maintained. You can tell they put in a lot of effort to keep it that way. Locker rooms is very modern & clean as well.

BONUS:
Sauna. Protein Shake Bar. Massage Chairs.

If my city have this gym I would definitely sign up again.

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★ 5

Great neighborhood gym. Clean and friendly staff.

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★ 5

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★ 5

I love my Old City City Fitness. The space is stellar but even better, every member of their team is epic! I am blown away by their care - and friendliness. Thank you!!!!

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★ 5

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★ 4

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★ 5

The gym is clean, and the equipment is rarely in disrepair. The staff is awesome.

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★ 5

I’ve been going to this gym for 6 months, doing the small group training and yoga classes and using the cardio equipment and sauna. All is consistently clean and well maintained. Love the coaches and the friendly staff

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★ 5

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★ 5

Clean gym , great staff and amazing protein shakes

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★ 5

The staff is great! The gym is also super clean and a strong variety of equipment.

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★ 4

Tiny spot, but it has at least of one of everything I need. And it’s pretty empty for the time I need to work out.

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★ 5

Great location and amazing instructors!

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★ 3

Their billing is a NIGHTMARE. I've been charged an arm and a leg and it sickens my stomach the way they manipulated their contract. It is impossible to stop paying for Thrive, even when I spoke with the manager, it still kept charging me. I thought it was resolved, so when I had to leave town for six months for business I put my regular membership on a freeze, effective April 15. Not only did they continue to bill me for Thrive, but they also now (as of April 30) continue to bill me for my regular membership. I was so frustrated that I CANCELLED my membership as of April 15. THEY ARE STILL BILLING ME! NOW, I'm told they are charging me another $129 as a "final payment" and telling me they will "give me" access to the club until mid-May! I am in Florida, I asked to be placed on hold, and then cancelled. I am filing a complaint with the city and the BBB as well as Pa Attorney General's Office. This is insanity.

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★ 5

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★ 5

The City Fitness in Old City of Philadelphia is a perfect gym… well maintained equipments, super clean workout & change room areas & very friendly /helpful staff!

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★ 5

City Fitness is legit!! The minute I stepped into the Old City location was greeted with a warm welcome and enthusiasm. The facility is clean, pretty, and spacious. People are friendly too. Highly recommend making City Fitness your new gym home.

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★ 5

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★ 5

Staff are friendly and welcoming - the gym is spotlessly clean. Great environment to work out and decompress.

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★ 5

Really like the space, equipment and the staff. Everyone was friendly and professional. The space is clean, well laid out and not too crowded. Equipment is 4 star and well maintained.
I came as a guest of my daughter and live in NJ but would happily join if I move back to Philly,
Thank you👍💪💪💪👍

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★ 5

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★ 4

Quality gym with a friendly staff to boot.

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★ 5

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★ 5

I enjoy going to the old city CF location. The staffs are always friendly, the workout area and locker rooms are always kept clean and organized. After a workout I would jump in the sauna to relax a little or order a protein shake after a workout.

After going here for almost a year, I did notice that the hook inside the locker is placed kinda low and the floor is unleveled in some areas (on occasions I’ve had a dumbbell roll across the floor unexpectedly). Overall, I can always expect to see the locker room to be clean and organize — the exercise equipments in good working condition.

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★ 5

Love City Fitness Old City! Wonderful staff, extremely clean, and a bonus perk of topping off your workout with a stop at their HydroMassage chairs!

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★ 5

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★ 5

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★ 5

Friendly staff, clean facility and plenty of space!

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★ 5

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★ 5

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★ 5

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★ 4

Pros: great experience with the staff, cleanliness, and maintained equipment. Cons: expensive, Men’s sauna has been down for a while, not particularly easy to switch types of passes with hidden fees and needing a manager on duty.

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★ 5

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★ 5

Just wish there was more body pump and barre times at this location as they fill up super fast! Other locations are a bit of a hike after work.

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★ 4

Love the gym. Tiny but has what you need. Also very clean and brand new equipment. Friendly staff.

Also PLEASE TURN THE HEATER DOWN! You can feel the heat pumping at your face when walking in. The thermometer reads I think 70 but it sure doesn’t feel like it on the main floor… this is the only reason why I took off 1 star.

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★ 5

I just joined so I don’t have many visits to make a real judgement, but so far, so good. Super clean with state-of-the-art equipment. The staff seem professional and helpful

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★ 5

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★ 4

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★ 5

Tori was fantastic. We did a health assessment and then a combination of mobility, circuit training, and strength training. I look forward to seeing progress as we continue in this journey.

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★ 5

Was in town for work and needed a place close to hotel to get in a good workout. Old City location is a nice gym with plenty of equipment and clean. Friendly staff. Will definitely visit again on my next trip.

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★ 5

I do like the place in old city and i will recommended.
Clean and well served in terms of machines, free weights and classes .

First visit i was attended by Hannah.who nicely give me a facility tour.

Today i went to workout and i was attended by Tim , who patiently explains
the options to join the gym for the two months that I requiere.

Cons (Btw) Its a very confuse System setup bi-weekly …at the end you never knows exactly how much you will paid by month

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★ 5

Flex assessment with Jake was a very positive experience...thorough, professional, overall eccellent!!!

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★ 5

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★ 5

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★ 5

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★ 5

This place is clean and big. It has all the equipment you need. Tim was very nice. I had thousands of questions and he answered all of them for me.

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★ 5

This is a very good, and extremely convenient, gym for me. It's close to the office, which is huge, first off. Second, the price is right. My only gripes: 1) all the hooks inside the lockers are on the short side of the lockers, which have a lower floor on the other side, meaning it is too short to hang a jacket or bag; and 2) I wish there twice as many squat racks with bumper plates, and I get the sense from going there as much as I have that I'm not the only one.

That said, the staff is awesome, the space is the right size and comfort for me with with variance to work around, and I've got no complaints that would make me stop going.

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★ 5

I just wish they had ONE more straight bar for tricep cable extensions. There's only one and I can never find it.
Update: they listened and got another straight bar!! Thank you!!

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★ 4

Great facility with lots of room and equipment. Alittle hot

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★ 5

City fitness member at various locations for years now. The only gym I would ever go to. And if there’s ever an issue ( which there’s rarely one ) the team solves it immediately. everyone is always helpful and respectful. The best gym in my personal opinion from the team to the facility itself to classes everything is always top notch

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★ 3

Nice little gym with friendly staff. It can get crowded quickly, especially in the winter time and with the limited space and equipment there. Equipment seems to be well maintained and the floor is pretty clean. I would have gone 5 stars but at the price point I joined at (about $70/month) the building is old and floor in places is very uneven (it is Old City after all) which makes working out in many areas of the gym difficult. You need to be careful with some exercises so you don't hurt yourself or overcompensate because of imbalances on an uneven floor. You can see it right when you walk in the free weight rack is shimmed with lumber to keep it level. So overall good gym, I like City Fitness overall but I would recommend any of their other locations before you resort to this one.

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★ 5

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★ 5

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★ 5

Great gym with great hours and staff

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★ 5

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★ 4

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★ 5

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★ 5

Clean gym and love personal training sessions

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