★ 5

Love Laura and all her classes!! instructors need to change up routines more and maybe do less resistance class and more Pilates.

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★ 5

Yvonne is the best Pilates teacher

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★ 5

I absolutely love Crunch Fitness! The staff is always so friendly and welcoming. The fitness classes are incredible; the instructors motivate and push you at your level, and the people who take the classes are incredibly supportive. I actually look forward to working out and seeing my gym friends every day! Highly recommend!

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★ 5

Started doing the workout classes recently and Pilates with Yvonne has been so much fun - she is a super kind instructor and gets to know her class! Definitely recommend.

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★ 5

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★ 5

Very clean and well maintained facility. I love all of the equipment they have available and the classes are great too. The staff have been friendly and helpful. I recommend this over other gyms as the price point and equipment offered far outshine any other gym I’ve been to in the area. The sauna is always working, which is great for recovery. If you haven’t tried the place out, look no further, they have everything you need (unless you need a pool) to get your sweat on!

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★ 5

Amazing gym. Clean facilities and friendly staff

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★ 4

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★ 3

My first time going I enjoy the tour with Jacob. He was very friendly and well detailed. Unfortunately, I rated 3 due to the kid zone staff being very rude, disrespectful, and unwelcoming. I believe her name was Kelly.

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★ 5

Super affordable, super Friendly, clean. And always helpful

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★ 5

Plenty of machines, free weights, and bars.
Front desk is always helpful if you have any questions. Only thing that sucks is they close at 9 on the weekends.

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★ 5

Adrienne is amazing! She is super friendly and always willing to help me with any questions I have! Thank you Adrienne for being so amazing!

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★ 5

We love Crunch! It is so nice to be able to workout and have my one year old in the Kids Crunch room. The staff within Kids Crunch take such good care of him and I never have to worry. Thank you all for making workout out as stress free as possible !

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★ 5

Jimmy is the best PT! He’s so knowledgeable and fun to work with. Had a great session with him today!

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★ 5

This place is awesome. The staff is very encouraging, friendly, and knowledgeable. Marlon, Dom, And Judah really encouraged me today. Chris is a great help with any issues with your account and Jeff is a great guy and just a cool guy to talk to. The staff works together as a well oiled machine. RJ is spectacular in his leadership with his staff. He very knowledgeable and understanding of body mechanics as well as different approaches how to make one successful. From Joe and Tyler and McKenzie these trainers will work you hard to help you achieve your bodies fullest potential. If you're are looking a great positive gym with excellent staff and equipment the i would implore you to join Crunch Fitness today.

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★ 5

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★ 5

Crunch Erie has a super friendly staff, great equipment and fun classes! They have so much equipment that even during the busy times, there’s no waiting to use anything. Also when I had to cancel my son’s membership to go back to school, it was a very smooth process, unlike some other gyms that practically require your first born to cancel. Lol. Thanks to manager Chet and his team for bringing Crunch Fitness to Erie! It’s awesome!

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★ 5

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★ 5

👍👍

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★ 5

As a powerlifter, I can say that very few commercial gyms allow you to train heavy and hard like you need to in powerlifting. This place is a great environment to pursue any form of fitness. Management and staff are very accommodating.

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★ 5

This place used to be spotless with the guy who worked midnights!!! Not so much anymore!! Bring him back!!!! It’s midnights if he takes a nap when it’s slow who cares just don’t abuse it!!

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★ 5

CRUNCH is the best gym I've experienced in Erie. Plenty of equipment and knowledgeable trainers.

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★ 5

Love this gym! Nice and clean with tons of equipment and a fabulous staff. They have a wide variety of group fitness classes to choose from. They also offer tanning, a dry sauna and hydromassage beds. The only thing that's missing is a swimming pool and hot tub.

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★ 5

Best thing that ever happened to Erie, PA. Welcoming staff, motivating community, and clean facility. Be sure to take advantage of the FREE 7-day pass and ask for Joe and Judah to schedule a FREE 30min private session!

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★ 4

Love the gym, but it’s INCREDIBLY frustrating that they don’t notify members when the daycare is closed. It would literally take 30 seconds to make a Facebook post.

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★ 1

This place is a joke if I could give zero stars I would I went in to cancel my membership for the past four days and nobody was there to do so and when I finally went today, he said that I cannot and I need a two month commitment and since it’s been past seven days now I can’t but all the other days that I have went it hadn’t been past seven days nobody was just there to do it for me so this place is a scam go to planet fitness instead and save yourself the headache and hassle

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★ 5

Pleasant atmosphere, I'm 67 and feel great since joining!!

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★ 5

Extremely welcoming and accommodating!!!

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★ 5

I really enjoy this facility by far one of the best gym memberships I’ve ever had. They have a vast selection of cardio equipment and plenty of squat racks, so there’s always one available. There are two HIIT areas for functional fitness training, and they offer multiple fitness classes included with the membership.

They also have a drink area, so if you forget your pre-workout or protein, you can purchase some there. The locker rooms has showers and are clean with plenty of space. As an added bonus they also have a sauna.

When I was considering a membership, they offered a free one day pass to try out the gym. After using it, I walked out with a membership because I was so impressed. The staff is super friendly and helpful.

I can’t recommend this gym enough!

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★ 5

Best Gym in Erie
Spacious, plenty of equipment with multiples of essentials. Clean and inviting. Sauna and shower facilities are pristine and staff is friendly and helpful, especially Brit.

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★ 5

Good

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★ 4

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★ 3

Love this gym , good equipment and community . Just do not like how a blue moon has to occur for paper towels to be stocked . The paper towels in the bathroom and out in the gym area rarely have anything in them . I also went to use the restroom after my workout and there was urine all over the seat with tissue all on the floor.. but beside that it’s a good gym 👍

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★ 5

Had a major billing issue and the General Manager, Chet Dine, did a great job finding out what the problem was and most important taking care of it and even giving me a refund for the extra charges. Outstanding Customer Service !!

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★ 3

The Management is terrible, they don’t care about the CF members….

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★ 5

Everyone is so helpful, kind, and professional.

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★ 3

Too busy. The in app busy meter doesn't work. Cheap sauna. Poorly setup locker rooms and only 1 drinking fountain for the their gym.

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★ 5

Clean, tons of equipment and room.

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★ 5

Britney was really kind and the experience was great. 10/10 service

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★ 5

The facility is really nice, generally pretty clean and for the most part the staff is friendly.
The biggest concern is that many times I went to the front desk to request a hydro massage bed, and I was ignored for over 5 minutes because they were so engrossed with their cell phones on social media and messaging. It was visible what they were doing, there were no other customers and I had to wait for their personal lives. It’s not professional or appropriate at a workplace.
I hope it’s addressed soon, as it is a major deterrent for people.

** UPDATE: I am thrilled to say they have really improved on their customer service. Extremely friendly, polite and helpful!

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★ 1

Signed up for the 5 cent membership to try out during may, called in to make sure my membership is good, and before I even go I get told I'm locked in a contract for 3 months. Not going to bother going. Will not pay. Maybe I would've went and liked it if I didn't get in a hidden contract.

How do you expect to have customer retention by having hidden contracts and fees everywhere.

Need to reevaluate how your business model works.

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★ 5

Megan is the best fitness instructor! She is very energetic and makes the classes enjoyable. I would definitely recommend getting in one of her classes

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★ 5

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★ 5

Good equipment and lots of it!

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★ 5

So Awesome!!

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★ 5

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★ 5

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★ 2

I have been a member since they have opened. The cleanliness has been declining since. The bathrooms are always out of soap, the floors are covered with toilet paper, trash cans over flowing, urine and feces on the toilets, and the floors never seem to be mopped or swept. In the gym the paper towels for wiping equipment down are always empty. When made staff aware they just said “we know.”

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★ 4

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★ 5

Great price for everything you get. Daycare, unlimited classes & great equipment for under $40.

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★ 5

Top notch facility. Chris the assistant manager and his staff have always been amazing. I live in Cleveland but visit the Erie facility and is always a great experience. A+++ over all rating

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★ 5

I love this gym, my favorite so far. The sauna is heaven and there are plenty of mechanics even when busy.

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★ 5

This place is filled with amazing people. Definitely recommend checking it out! It’s worth your time, and if you have any questions, comments, or are concerned, please go see Chet.

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★ 5

2 months after a total knee replacement, while ambulating with a cane, I joined Crunch. My goal was to improve my mobility and strengthen my legs. I made a conscious decision to invest in a personal trainer. My trainer, Rashaad, is truly exceptional! Not only is Rashaad knowledgeable and experienced, he modified exercises to match my physical ability. Rashaad has made each session a positive, productive and has always been motivating and supportive. In a few weeks I began seeing significant improvements in the strength in my knee and my overall fitness. Kudos to Rashaad and the incredible team at Crunch Erie!

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★ 5

I've had the pleasure of working with Peyton for almost 3 months now and I can confidently say it's been one of the best decisions I've ever made. He’s an exceptional trainer who creates great workout plans and push me just the right amount. Peyton is also always available to answer questions and is super flexible with my busy schedule. I've seen significant improvements in my strength and endurance. If you're looking for a trainer who is knowledgeable, passionate, and dedicated to helping you achieve your fitness goals, look no further than Peyton highly recommend this guy!!!

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★ 5

Love this place. Gets busy but the gym is HUGE so you never feel like you're waiting for bench/cable machine. If you need a personal trainer I highly recommend Mark Zukowski. Dude is a beast. He'll get you BIG. Dude knows his stuff plus he's a great dude. He'll motivate you during your sessions and help you take your training to whole new level.

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★ 5

I’m a silver sneaker.Crunch Fitness is under great management!Don’t be fooled by the amount of cars in the parking lot.The place is huge with ALL the top of the line equipment with plenty to spare.Clean!

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★ 5

Clean facility with plenty of great equipment, can be pretty crowded at expected times, but usually don’t have to wait long to use a machine. Will be back soon!

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★ 4

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★ 1

This place is a scam. Managers are hustlers. Charge you for things you never used then lie about it. Horrible customer service. Dirty.

Whoever replied to this has of course not answered my Email. This place is a joke. Dirty from management to the equipment. Stay away!!

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★ 5

Great experience so far. Chris, the assistant manager, showed me around and saw what this gym has to offer - the facility is huge, clean and has a lot of machines and weights. He was transparent about the promotion, membership fees and cancellation policy, in contrary to what other people wrote here. It's all in the contract too, so it's really about being a responsible consumer as well - ask for details and read what you sign. Don't blame it on the staff. Megan was the one who took care of my orientation and assessment, and she was amazing!!! I had a great time talking to her and discussing what my goals are. She offered me the personal trainer packages, and when I said no at this time, she did not pressure me. She respected my decision easily and still offers help when I need it anytime I come around. Tried a couple of classes too and I cannot complain! I also had the free body scan, which I totally loved because now I know my baseline body fat and muscle percentage that I have to work on. Overall, I'd recommend this gym to my husband and friends!

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★ 5

Absolutely loving crunch. The employees are so welcoming, Chet, Jarod, personal trainers Brandon and Megan are great!!! Of course yhe best for last Jackie . The face I love too see in the gym every morning. She’s such an uplifting loving person too have at the front desk she’s great!!! ❤️ I love this gym .

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★ 1

Chris lied and told me I could sign on for the 1$ promotion and cancel anytime when that and my free month were up. Fast forward and I’m being told I need to wait 60 days to cancel. I had already been signed up for 60 days through free promotion and was still forced to pay 91$ for a singular month when the sign on bonus was included. Chris denied ever telling me this despite doing the same to my friend. Chet also has poor customer service and was overly rude when I tried to cancel. When I came in person Chris pushed me and my friend to try not to cancel and I’m not the first to say I’ve had problems trying to cancel. Not to mention there’s an additional 30 day person u need to notify them before u can cancel that way they can charge u one last time. One day I found mold in the sauna and overall the cleanliness of the place could be upgraded drastically. Overall I would say I was very disappointed in my time at crunch fitness and I hope this doesn’t reflect how the chain is as a whole.

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★ 5

Crunch has been fantastic since day 1. All of the staff is remarkably helpful and friendly. Every interaction I've had with them has been beyond pleasant. I go 4 times a week minimum and am greeted with smiles and 'Welcome Back' every single time. My personal trainer Nate has been phenomenal. He is extremely knowledgeable and down to earth. He has tailored my workouts in the perfect way to help me meet my goals. He is thorough and supportive even outside of regular sessions. Helping me navigate changing my relationship with food and suggesting other things to help me progress. I feel more confident, healthy and energetic and a large portion of that is due to the guidance of him. It's been about 3 months since I started my journey and with the progress I've made already I can't wait to see how much further I go another 3 months from now and further. Highly recommend this gym to anyone looking and if you need a 5 star trainer Nate's your guy!

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★ 5

Mackenzie is my trainer and she is extremely smart, explains everything to me and is super motivating!!! I know I have the best trainer there:)

Brandon G has been super helpful in the journey as well, answering any questions I may have and helping resolve any issues!

love my peeps at the front desk too! Jarod, Bre, Aden, Chris. Thanks for being so welcoming anytime I come to workout(:

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★ 5

Very good lady she talked to me for a very long time and was very social. I felt very welcomed. Her name was Bre

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★ 5

My experience at the gym was great!! The front desk staff answered all my questions and bre was so helpful

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★ 5

Bre did an amazing job helping me! Very professional!

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★ 5

Bre is the best worker in the history of crunch 👍

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★ 5

Bre was dope she helped me.

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★ 5

Bre is amazing !!!!❤️

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★ 5

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★ 5

Love this place! and would love to recognize how great the girls in the Kidzone are! Especially Bri, she goes above and beyond for my autistic son and is so friendly and patient with him. She really goes out of her way to give both of my children attention and make sure they are happy and occupied while I work out! Both of my children love going there and seeing all their friends!

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★ 5

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★ 5

The front desk is AMAZING!!! Bre , Jarred, Chris, and Aden are fantastic!!! They make the experience!!! Absolutely fantastic, professional and knowledgeable group!!!

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★ 5

I’ve been training with Brandon G. for a little while now, and I couldn’t be more impressed. He is incredibly knowledgeable and always knows exactly how to tailor workouts to meet my goals. Not only does he push me to make progress, but he also does it with patience and sincere dedication, ensuring I stay motivated and on track. Brandon is resourceful and always finds way to make each session engaging and challenging. I feel stronger, more confident, and have made significant gains thanks to his guidance. Highly recommend Brandon for anyone looking for a skilled and supportive trainer who truly care about your success.

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★ 5

I cannot recommend Brandon G. enough! From the very first session, he has been an incredible asset to my fitness journey. Not only does he help me crush my weightlifting goals, but he also tailors my nutrition plan to fuel my progress. His approach is both challenging and supportive, pushing me to be my best while ensuring that I stay injury-free.
I have an ongoing injury, and what I truly appreciate about Brandon is how knowledgeable and considerate he is about it. He customizes my workouts to avoid aggravating it, and always keeps an eye on my form and technique to prevent any further harm. His dedication to my health, progress, and well-being is evident in every session.
Thanks to Brandon, I feel stronger, more confident, and more informed about how to take care of my body. If you're looking for a trainer who genuinely cares about your goals and safety, he's the one!"

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★ 5

Mark Zukowski has been such an integral part of my fitness journey! He's knowledgeable and inspiring! He truly cares about helping people achieve better health... spiritually, mentally, and physically! He will motivate and guide you with respect and kindness, making you realize your potential and strength! 💯

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★ 5

I can’t say enough good things about my trainer, Maddie B! From day one, she has been incredibly knowledgeable, supportive, and genuinely invested in my fitness journey. She takes the time to understand my goals and creates workouts that are challenging, motivating, and completely catered to areas I want to improve.

Maddie does a great job of meeting her clients where they are at. The first time I was doing TRX push ups, I was having trouble with my form. She did them right alongside me to see what I was having trouble with, and told me that she puts herself in her clients shoes so she can best help them. Her energy and encouragement make every session something I really look forward to!

Beyond just workouts, she truly cares about her clients’ overall well-being. She provides great advice on nutrition, recovery, and mindset, helping me stay consistent even outside the gym. Thanks to her, I’ve made real progress, gained confidence, and feel stronger than ever.

Maddie is an absolute asset to the Erie branch of Crunch Fitness, and I want her dedication and hard work to be recognized—she’s making a real difference in her clients' lives! If you’re looking for a personal trainer who is skilled, passionate, and uplifting, she’s the one to go to.

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★ 5

Crunch is such a great place to workout. Such friendly people and overall good environment. CANNOT forget the big Chet who keeps the place running and always has a smile on his face! I would totally recommend! Come get BIG!!

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★ 5

Staff is always very welcoming and my 4 year old loves his Kids Crunch time while I workout/take group fitness classes (Love The Ride, Barbell 45, Pliates, etc).

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★ 5

I finally went to Crunch Fitness for the first time ever this past weekend. I was blown away with how much the gym offers, how clean and organized everything is, and the equipment! But most importantly the staff.

While I was trying to figure out where equipment or machines were and which to use, Brandon Godfrey noticed I was lost and offered help almost immediately. Not only did he show me where equipment and machines were, but he also gave me pointers and guidance on what to use for which muscle groups and exercises. As someone who is still learning lots about the gym and fitness, I felt great knowing I had help there if it was needed. Very professional and well mannered!

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★ 5

Such a great place to workout. Great environment and awesome people! Shout out to Chet who is always happy and helpful with everything! Great place and totally recommend.

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★ 5

Christopher is awesome explaining what come when joint crunch fitness. Great location for meantime not wanting to travel far!!!

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★ 5

Crunch Erie is hands down one the best gyms in town! From the moment you walk in, you’re greeted with a warm, friendly atmosphere that makes you feel right at home. The staff here is top-notch—always welcoming, helpful, and genuinely invested in your fitness journey. A special shoutout to Chet, the general manager, who goes above and beyond to ensure members have a great experience.

The gym itself is immaculately clean—you can tell they take pride in maintaining a spotless and hygienic environment. They also have everything you could ever need: top-of-the-line equipment, plenty of space for lifting and cardio, and a great group of trainers. Whether you’re a beginner or a seasoned athlete, Crunch Erie has what it takes to help you reach your goals.

If you’re looking for a gym with a positive, supportive vibe and an unbeatable staff, this is the place to be. Highly recommend!

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★ 5

This is the best gym in Erie hands down. All of the equipment is new, there is plenty of space to get active, and the environment is great. I see people everyday working on crushing goals and it motivates me to continue to come and show out. I am glad that Crunch came to Erie Pa.

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★ 5

Great new addition to the fitness. Staff is very friendly and a great array of equipment.

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★ 5

Ty

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★ 5

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★ 5

Great gym overall there's alot of people so it's hard to keep spotless 24/7 I been to the other gyms in erie this one was by far the cleanest for the amount of members there if anyone says different there lying to themselves lol 😆

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★ 3

Overally, crunch is a pretty good big box gym. What they lack is variety, exclusive machinery, and a large enough parking lot to facilitate the member base.

For legs crunch has everything you could want - belt squat, hack squat, leg press, leg extensions and curls. All things you can find in Erie, but you’re hard pressed to find all three in one gym…

For back crunch is truly depressing it has two plate-loaded hammer strength rows - one high row and one low row - definitely back staples, but they lack the variety of a tier three crunch which usually consists of a pre core horizontal row and vertical row as well as a hammer strength low row… all machines that add variety and different strength profiles, which aren’t necessary, but do allow variety which can keep training fresh.

For chest crunch has all you need especially with the nice addition of a plate loaded hammer strength flat press, it also includes seated hammer strength flat, incline, and decline machines.

With regard to shoulders it’s also lack luster one medial delt machine, and one plate loaded hammer strength shoulder press machine.

There are enough cables, dumb bells, platforms, and benches to do whatever you want for free weight work with plenty of cardio equipment.

Overall probably the best gym in Erie, but should have been placed in the Kmart plaza and it should have been a tier 3 crunch.

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★ 5

Get place nice people working there great environment to be in

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★ 5

Crunch Fitness has great customer service and the employees are upbeat and personable. I hear great things from so many people and I completely agree! I hope to get in there more often. Keep up the great work!

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★ 5

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★ 4

First and foremost, if it wasn't for Brandon Godfrey I would not have done any form of training. Brandon brings a vast knowledge and challenge to my fitness journey, listening to my needs and limits. He has been incredibly patient and motivating. He brings the entire package giving me the knowledge I need to be self sufficient. I gave this review a 4 star only due to this location being rediciculously busy all the time. Even that being said, it is rare that I do not have access to the equipment I need. Overall it is a clean and seemingly well run facility. Just know, parking is horrible and it is often significantly busier than other gyms.

Brandon 5 stars all day.

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★ 5

It was wonderful

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★ 1

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★ 5

I absolutely love being apart of this gym! Not only do I get a good solid workout in almost daily. The staff is more than amazing specially the girls in the kid care. They absolutely adore my children and my children adore them. I couldn’t ask for better sitters while I get to focus on me. Highly recommend

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★ 1

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★ 5

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★ 5

Always a great workout here & there suana is amazing after the workout

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★ 1

Terrible business

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★ 1

Says u can cancel anytime but that's not true, such a hassle and try's to charge u for 2months if u cancel. Also does not audit their memberships as if u haven't attend for a long period of time it cancel automatically instead the constantly try to charge ur account . If u do not make pass due payment then say it will go on ur credit report when there wasn't not even a commitment policy established! There management SUCKS and don't let them tell u they have to talk to their "corporate" bc it's located right inside. If i could give NO stars i would !!! NEVER ATTENDED THERE

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★ 3

2/17/25, the GM needs to be more friendly and present with members. The kids in the gym play soccer in the group X room. The management needs to walk the floor more and talk to people about their experiences and see if we’re satisfied. They huddle in the corner taking tests when they could be building relationships and addressing concerns hands on like a REAL GENERAL MANAGER- Chet. Other than that, the gym is a step above average.

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★ 1

I had a highly disappointing experience with their membership policy. They lure you in with a $1 sign-up offer but fail to disclose critical terms upfront. When you try to cancel, they charge you for an entire year’s membership and only allow cancellation after 60 days. It feels like a scam, as they do not clearly inform customers of these conditions before signing up. The lack of transparency and poor customer service make this a frustrating experience. I do not recommend their services.

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★ 3

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★ 1

If I could give this place zero stars, I would.
I paid for personal training sessions and wanted to try it out for half the price that they were offering ($135 for 3x a week). I told him (Michael Patterson) that I could not afford more than that. He then kept pressuring me to do more, but I was adamant that I only wanted to pay for those sessions, because again I could not afford more than that. 2 weeks later I was charged $270 on my debit card. I reached out to him to say that I wanted to cancel & he kept saying “I signed a contract". I was able to dispute that charge with my bank, but then 2 weeks later I got ANOTHER $270 on my debit card. I ended up having to cancel & get a new debit card.
It is close to impossible to cancel your membership with crunch. They will screw you over & try to pressure you into paying more than you want.

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★ 1

Someone stole my wallet from crunch fitness locker room.

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★ 1

Most Garbage suna i ever been . Never any napkins in the machines either empty or jammed over priced gym for just equipment and suna . No where to sit, personal trainer's think they own the gym when they want your seat when there's only 3 tables they will still want your chair and have you stand around . One water fountain for the whole building. I'll stick to the best gym in erie YMCA

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★ 1

They don't like you to cancel. I was told I could try the gym for a month and cancel and they flat out lied. Per their contract;
#1) a member may NOT cancel in the first 60 days, after the 60 days you are required to provide 30 days written notice(that's 90 days you get charged for)
#2) membership must be cancelled in person at the club.... or if you can't come; you must send them a certified letter.(which takes time)
#3) you are responsible for all fees within the next 30 days after you cancel.

This includes your annual fee of $54.99

So if you want to try this gym you better be prepared to pay for three months dues and an extra $54.99 even if you don't like it. Even if you only go one time like I did. Don't take the word of any employee. Document everything and do your own due diligence.

Buyer beware.

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★ 5

Peyton has completely transformed my body, mentally and physically, in just a few weeks. He’s extremely knowledgeable in many forms of exercise. I’ve worked out with many personal trainers in my past, and he checks all the boxes and some. Always on time, always energetic and excited, and no cookie cutter BS plans.

This gym is amazing! Clean, the best equipment in Erie, and a friendly staff.

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★ 4

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★ 2

I prefer to work out late in the evenings especially so the gym is less busy. I was very disappointed to find out that this gym is not open 24hrs all week even though it was advertised as such. It's very inconvenient that it closes at 9pm on the weekends. I should have just renewed my planet fitness membership.

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★ 5

Whoever cleaned the men’s locker room in the early morning of 1/31/25 did a great job. I let the personal training supervisor know since there was no manager here, but I figured I’d leave a comment hoping someone might see it and tell them how grateful I am!

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★ 2

I have held off on writing a public review as long as I possibly could—I understand that it’s a new gym and some kinks need to be worked out—but after numerous (kind) complaints to staff have seemingly fallen on deaf ears I feel I don’t really have a choice.

The locker rooms here are completely disgusting. I don’t understand how a gym that has only been open for two months has gotten to this state. There are always overflowing garbage cans, toilet paper absolutely everywhere, incredibly dusty floors (I would doubt if they have been swept more than twice since opening), what appears to be grease spots on the floor, salt stains, etc. I once saw a bandaid remain in the same spot on the floor for over a week.

The showers have no caddy or shelves to place your belongings. This has also been complained about and seems like a very easy problem to remedy, but no solution has been provided. (And…given the state of floors as mentioned, I don’t think anyone would want to put their personal belongings on the floor). Upper management once told me they were working on it, but nothing has been done in two months.

The scale in the women’s locker room has been broken/missing since the first week upon opening.

I have overheard other gym goers claiming to want to cancel and go back to their former gyms due to these cleanliness issues.

It’s a lovely new gym with ample space and equipment, but the lack of upkeep really strips it of any prestige that it had upon its grand opening.

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★ 5

I did my kick off workout with Mark Zukowski, he was fantastic!! If you want a personal trainer, he's the guy. Listened to my goals, and gave me some great warm-ups.

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★ 4

The only reason I am withholding a 5 star review is that the locker rooms need to be cleaned more frequently they shouldn't be allowed to be that dirty

Source: Google

★ 5

"I recently checked out crunch fitness facility, and I’m really impressed! The space is clean, well-organized, and has a great variety of equipment. The staff is friendly and welcoming, and they offer a range of classes to suit different fitness levels. Overall, it’s a great addition to the area, and I’m excited to keep coming back!"

Source: Google

★ 5

I did a training session with Mark z there very professional very knowledgeable I've been working out my whole life I'm very expierenced in the gym and I learned from his session and got a good work out in I would absolutely use him again

Source: Google

★ 5

Just did a great cardio & leg work out with trainer Mark Zukowski ! He knows his stuff & knows how to push you to your limit. Definitely recommend.

Source: Google

★ 5

Mark Zukowski is the best trainer!!!! Definitely ask for him if you are trying to hit your fitness goals. He is knowledgeable and has great positive energy!!!!!

Source: Google

★ 1

Incredibly disappointed and disgusted by Crunch Fitness.
My husband and I signed up because of its convenient location. We were offered a free body scan & meeting with a personal trainer. I figured why not take advantage of these membership perks and said yes. I mostly went to the appointment for the body scan - well, the body scan machine wasn’t working (and still doesn’t a month later). The meeting with the personal trainer was uncomfortable and unpleasant. I expected to get a few suggestions for workouts and/or diet - instead, I received a very boilerplate questionnaire and was walked around the gym and asked to do exercises that I frankly don’t know how to do, even after stressing that I have gym anxiety. After this, the “trainer” attempted to give me a sales pitch and told me it would cost over $200 every two weeks for ONE HOUR PER WEEK (two half hour sessions). I left Crunch feeling extremely uncomfortable and also angry that I fell for such a bait and switch.
Two weeks later I went in and cancelled my membership. The gentleman at the front desk was incredibly rude (the manager Chet was there at the same time). I explicitly asked if there was anything I needed to sign or if he needed to give me something to prove I cancelled - he said no, you’re good to go. Luckily, when my husband visited recently he asked if my membership had been cancelled - and it hadn’t. So this employee (with the manager present) lied right to my face and told me he had cancelled my membership when he just flat out didn’t.
Also - their “personal trainers” aren’t qualified personnel. I know several people who work there and it’s basically a part time side gig.
Needless to say - my negative first impression was correct. I will never be returning to Crunch, and will be sharing this experience with everyone I know.

Source: Google

★ 3

Source: Google

★ 3

Would be perfect if the trainers weren’t so persistent. Was approached 4 times in my 30 minutes there today for my free training. None of them stopped after I informed them that I have in fact done the training. Not to mention the phone calls I was receiving before hand.

Source: Google

★ 5

Lots to do, and the staff are welcoming and have no problem explaining or helping you figure out what you need to know to have a great experience

Source: Google

★ 1

Source: Google

★ 1

Terrible customer service ever. Avoid at all costs.

Source: Google

★ 5

Bre thanks for hooking me up!

Source: Google

★ 4

The gym overall is fantastic, unfortunately to fantastic for current staffing. The changing rooms tend to get dirty with litter and shoe stains. For classes I have to set an alarm to secure a spot. The last 3 classes I’ve done have sold out within minutes of going live. I think these are just growing pains from unexpected success because the gym and its staff overall are fantastic.

Source: Google

★ 1

What to say...loud ghetto music being played to the point you can't talk to anyone.. went to cancel membership and they do not like you to cancel at all..they make it extremely difficult to the point where you need to change your credit card number so they cannot steal your funds. Be wary of this organization

Source: Google

★ 5

I love this new gym that we have here in our city, the sauna isn’t too big but thats not a problem not many people go in there at once anyways. It might look intimidating at first because of all of the muscle heads there but keep your mind on yourself and your own goals and you’ll have no problem. My gf and I both love it with the peak membership package :)

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Been going everyday of the week trying to lose weight and this place has been motivating me to do better each day love this gym

Source: Google

★ 5

awesome.
I have Aiden as my workout instructor.
very good motivator and inspiration.
everyone is friendly and excited to be there for great workouts.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very great customer service and best gym in Erie!

Source: Google

★ 5

I've been a member of many gyms over the years in Columbus, Pittsburgh, and Daytona Beach, and Crunch Erie has the best overall selection of quality equipment that I've had the opportunity to use. It consists of mostly Hammer Strength and a lot of Matrix, as well.
I got the complimentary first training session with Maddie, and she was fantastic - very knowledgeable and good at explaining movements.
I have spoken with the GM Chet, and he is enthusiastic and I can tell he really cares about making the gym top notch. Since they've opened I have noticed he has been fine tuning things and making it even better.

Highly recommended - 10/10

-Bruce

Source: Google

★ 1

Zero security for Crunch Kids. The checkout process is just knowing your kids names.
The gym itself is nice but I'd never recommend bringing your kids.

Source: Google

★ 5

Source: Google

★ 1

My online request for a 1 day free gym pass has not worked or acknowledged but their constant endless advertising spams (texting and emails) almost every day after they got my phone # and email is annoying and required blocking them.

Source: Google

★ 5

Source: Google

★ 5

Posting to point out that this Danielle lady sounds like an angry planet fitness elitist member

Stoked for crunch to open btw super hype

Source: Google