★ 1

Definitely wouldn't recommend this gym. I signed up just to find something to do before I go on my trip abroad, when I signed up there was only two options the cheap and the expensive. Obviously I took the cheap and somehow got into a year long plan. Then I went in twice and called three times about trying to cancel cause 180$ is an outrageous price tag for a month of membership. Despite being told a total of 5 times I would be reached out too to speak to a manager i have yet to get a call from anyone. This has been a problem for weeks. Wouldn't recommend this gym.

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★ 5

I love my gym! I was so happy when this location opened up several years ago. Everyone from staff to members are always nice and friendly. The environment is clean and well maintained. I always look forward to working out here. Very enjoyable environment!

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★ 5

Addison is a great personal trainer, she really pushes you would definitely recommend!

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★ 5

I have been a member at crunch for 2 years and Addison has helped me feel welcomed here. Shes always happy and got a welcoming smile.

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★ 5

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★ 5

Gabby was so informative and friendly and really made me decide to check out the gym.

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★ 5

Addison has been in the gym a very long time and is super knowledgeable with it. She is a great trainer and super kind.

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★ 5

Addison is a great trainer. She really knows what she’s talking about and her personality is great.

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★ 5

I has my first session with Addison she made me feel comfortable and shared her knowledge of fitness in a way I could understand
I have much more confidence that can reach my goals
I can’t wait for my next session

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★ 5

Addison alway goes above n beyond for me. The knowledge she has helps me to get a fabulous workout

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★ 5

Lisa k is amazing ! I love her energy and attitude. She gives us a great Saturday workout . I wish she had more than just one day.
#crunchpottstown

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★ 5

Lisa K makes Zumba fun!!!!

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★ 5

Lisa K is the bomb Zumba instructor! Check her outttt!!!

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★ 5

Love Zumba classes!!

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★ 5

I had such a great experience with Mason at Crunch Fitness in Pottstown! He took the time to explain the entire workout process clearly and made sure I understood everything from start to finish. His explanations were easy to follow, and he was super patient and encouraging throughout.

You can tell he really knows what he’s talking about and genuinely wants to help people feel confident in their workouts. I left feeling motivated, informed, and actually excited to come back. If you’re new to the gym or just need someone who makes fitness feel approachable, definitely go see Mason — he’s awesome!

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★ 5

Good gym, with good equipment and great lifting environment. I definitely recommend checking this gym out.

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★ 5

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★ 5

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★ 5

Me and my fiancée came in vein Reading. Mason at the fin desk helped us check in as we are from out of state. He’s a great guy and appreciate all the assistance. 😎🫡

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★ 2

This gym used to be so much better. Recently there are so many machines out of order, broken things, and missing equipment. When you ask if they’re going to get new ones or fix something they just dismiss you.

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★ 4

Algun manager que hable español ? O instructor en el gym , me interesaria entrar pero necesetaria comunicarme con ellos en español🥲

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★ 1

I'm Appalled at the fact that when you can go in and give them proper notification to cancel your membership, they do not disclose what fees will be coming out of your account going forward. They just steal money without you even knowing and don't disclose or remind anyone. Just because YOUR employees don't want to do their job, it doesn't make it acceptable for your customers to pay the consequences. I would love a manager call.

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★ 1

The truth is they are sly because when you want to cancel your membership they tell you it's fine and then they continue charging you.

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★ 5

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★ 5

This is a really good gym. It is clean and there is rarely a wait to get on a machine or use free weights.

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★ 5

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★ 5

I’m about a week in to going here and so far I’m really enjoying it. Right off the bat, Cam made me feel super welcome which was awesome considering it’s been over a decade since I’ve been in a gym and I needed that for a confidence boost. The gym is super clean and so are the locker rooms. I’ve been there mid morning and 4pm til about 6 and none of those times was the gym too packed so no waiting on machines. My only gripe is that this gym isn’t closer to where I live but the 30 minute commute is worth it

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★ 5

Get a hex bar plz

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★ 5

I absolutely love this gym! The staff is incredibly friendly, and the selection of equipment is top-notch. Plus, it's always spotless and offers great value for the price. The personal trainers are fantastic—they're knowledgeable, supportive, and really help you achieve your fitness goals.

However, I do have one piece of feedback: the music is always SUPER loud. Even with my high-quality noise-canceling headphones, I have to crank up the volume to almost 80% just to drown it out. It's interesting to note that about 90% of the members are wearing headphones at any given time so its odd to me why the music is so so loud. So, if you're neurodivergent and sensitive to loud, booming music, this might not be the best gym for you. Otherwise, it's perfect!

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★ 5

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★ 5

Loce the ride class! Muchelle is awesome

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★ 5

The staff is so friendly and helpful when I need assistance with some machines. Especially Caylee, she’s the sweetest and super friendly :)

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★ 5

I find the gym to be quite good, but I must confess, I often find myself skipping workouts before I cancel my membership. It's a bit of a dilemma, as I truly value the fitness benefits and community atmosphere that the gym provides. I've been trying to find a balance between attending regularly and ensuring my commitment to fitness. It's not easy, but I'm determined to make it work. I believe this gym is worth the effort and hope to stay committed to my fitness journey.

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★ 5

Micah always at the desk workin hard. Gym is always clean and staff is always helpful. Would recommend.

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★ 5

Solid gym. Lot bigger than most Crunch’s. Wendy at the front desk is always super helpful if you need anything.

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★ 5

If you're looking to join a gym this is the one. The staff is very friendly and courteous and the manager, Cam, is awesome! He takes care of his members and is invested in the gym, making sure everything runs smoothly. He goes above and beyond and it shows. The gym is always clean, and you feel welcome as soon as you walk in the door. The group classes are as amazing as the instructors. Nadine, Liz, Lauren, and Jen to name few make the classes fun while still giving you the best work out. I've been a member since they opened and love it here!

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★ 5

I have been going here for the past year or so give or take and it has been great! Giant upgrade over where I was going prior. All the staff is great and available to help if needed, especially Wendy, she is awesome!

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★ 5

So glad I joined this gym last March. It’s a clean and comfortable environment with all the equipment I need. I’ve started going in the mornings to avoid the crowd and Wendy greets me every morning! She takes such great care of the place and makes everyone feel welcome. Highly recommend joining if you are local to the area.

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★ 5

The staff is very welcoming and accommodating especially Wendy at the front desk .

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★ 5

Nice place to work out. Clean and friendly. Wendy always has a smile.

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★ 5

Crunch fitness is a great gym . The equipment is clean, well maintained and the locker rooms and showers are very clean. The atmosphere is uplifting and encouraging , and the shaft is friendly and helpful.
Wendy is there opening in the morning and is always welcoming and cheerful .

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★ 5

We work out here as a couple 4-5 days a week and love the atmosphere. Plenty of machines and the gym is always extremely clean in the morning. Manager Wendy is awesome to see when you come in. Always super friendly!!

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★ 5

I have been going to this gym since moving to the area 5 months ago. It is the best gym experience I have had. The staff is the wonderful especially Wendy! She sets the positive energy from the moment you walk in!

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★ 5

I’ve been at Crunch since it opened and I love it. Wendy and the other staff are always welcoming and friendly. Coming from other gyms, equipment was scarce and always used. Crunch Pottstown has plenty of equipment and it’s hardly crowded.

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★ 5

Great atmosphere. Very clean and the machines for the most part are kept up with. Bathrooms and showers are clean and well kept. Wendy in the morning MSR is great! You can count on her to always be here and she takes care of the gym (always cleaning, stocking the paper towels, coolers).

They have a good variety of equipment from dumbbells,free weights and machines, and plenty of squat racks.

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★ 5

Since the Pottstown crunch has opened I’ve had nothing but a great experience.im an early riser and Wendy opens the gym on time consistently! The reason I left my former gym was staff not arriving on time so I highly recommend to the early gym fans

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★ 5

Great location! Great way to get back into the workout scene. Wendy is a great staff member, polite and greets you every morning!

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★ 5

I come every morning at 5am and Wendy is so friendly and amazing. The gym is always clean and they have everything. I love this place.

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★ 5

Great staff. My main man Micah makes sure to always take care of the gym goers and keeps the place functioning at a high level.

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★ 5

Micah is always welcoming and ready to check me in with no issues whatsoever. 5/5. Great atmosphere at Crunch enjoy the equipment that’s provided compared to other gyms

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★ 5

Micah is the best, always a warm welcome when i enter! i have had such great experiences here ever since i started a couple months back with crunch with the staff and the kind other members!

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★ 5

Micah has a great attitude. Because of this place, I exceeded my 2024 target.

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★ 5

Best gym in the area. Have been coming here since they opened and have all the equipment you need for a good price. Micah’s awesome too.

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★ 5

My experience was amazing. Micah was a great help, and always spots me. Awesome gym!!

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★ 5

Very clean facility with great workers like Micah

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★ 5

Micah was very helpful and a great team member at crunch, excellent gym and great environment

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★ 5

micah was very respectful and helpful, very clean gym and good equipment.

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★ 5

I don’t workout…but I LOVE my gym!!! I’m active by nature and grateful for the classes offered. I’m in it for the tanning (need that vitamin D) and the hydro beds though. The GM is running a great team in Pottstown! I recently had the pleasure of working with Micah W who ensured I was ready to roll with a great balance of friendly, informed, and not overbearing! Truly impressive young man—the kind every person hopes to hire and work with in life, in the gym or outside! If you’re looking for a place to work out or just unwind—THIS is your place! Enjoy!

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★ 5

See Micah in here all the time, always nice and respectful. The gym is always clean and very good atmosphere. Would highly recommend.

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★ 5

I love coming in several times a week and seeing all of the friendly staff. Recently, Micah has gone above and beyond helping out when I forgot my bag with my water and wallet and was able to put my purchase through my account. Saved my thirsty behind!

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★ 5

Micah Winnberg is very knowledgeable with all of the equipment. He has great workouts and exercises to offer. He is very friendly and helpful! I highly recommend visiting Crunch Fitness in Pottstown!

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★ 5

Micah Winnberg is welcoming and supportive in helping with different workout ideas/machines!

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★ 5

Love going to crunch. Great stafff, clean bathroom, up to date equipment and tanning beds. Fun classes! Thanks Can for always being friendly and helpful!

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★ 5

Great gym, very clean. Good atmosphere and environment. I wouldn't go anywhere else!

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★ 5

Love their Zumba class! Amber is amazing, hopefully they put more Zumba classes on their schedule soon!!

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★ 5

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★ 5

I've been a member for a year and what's not to love. Clean, plenty of space and top notch equipment are some of my favorite things about Crunch. Great staff and great members!

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★ 5

Pros: The gym has a lively atmosphere. They offer a variety of equipment for your training needs! The staff makes an effort to great you upon entry. The management works hard to maintain a clean facility.

Cons: The hours of operations on weekends aren't the best. I do wish the gym was open later than 5pm on Saturdays and Sundays. 5pm is a bit early. 7 or 8pm would be preferred.

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★ 1

I was given a subpar trainer who was not receptive to input and required motivation to keep moving forward. Send a bit backwards. I went to cancel my training services. They have continued to charge me for a service I am no longer receiving, including the trainer missing my last appointment. According to local management, they've had trouble with this trainer, who is no longer there.

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★ 5

CRUNCH at pottstown is amazing. The trainers are informative and will dedicate themselves to give you the desired look you want to achieve. Very clean. Friendly staff. Amazing equipment.

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★ 5

Amazing gym love it here clean and staff is great

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★ 5

I love going to this gym every week! I do the zumba classes every Tuesday and it's so fun!! The staff is super friendly and helpful!

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★ 1

You may enjoy your membership now but try cancelling it. I have been attempting to cancel this membership for months and continue to be charged each month. Even after receiving a cancellation confirmation form, I immediately received a receipt for my membership bc they had just billed me again. Maybe they’re thinking someone won’t pursue legal action over a hundred bucks but that’s not the case.

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★ 5

It was very good

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★ 5

Great gym, great service 10/10 all around

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★ 5

Awesome gym. Go there to train for boxing and lift some weights. Awesome people to be around and great people to ask for advice on lifting.

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★ 5

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★ 5

Staff is awesome, gym is awesome, the free weights go up more than enough for me. They have a huge layout with a big calisthenics work out area which I love. It’s just fired, massage chairs🔥 and if I was one of those weird oeople that tan which I definitely am not I would tell you that I’ve never waited for a bed, that they beds are very clean, and they even offer free sticky eye covers so you don’t burn your eyeballs out of your head 😂. Okay so maybe I went once. Overall great gym great staff great amenities.

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★ 5

Great staff and Allen is a fantastic personal trainer.

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★ 5

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★ 5

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★ 5

Free merch

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★ 5

Clean. Great equipment. Very friendly, helpful staff. Highly recommend

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★ 5

Staff is really nice, worked in a promo made membership really cheap!

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★ 5

Been going here for 2 years now. Love the people and the staff

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★ 5

Been here for over a year and love this place! Amazing environment and amazing people!

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★ 5

Very nice place to work out. Lots of space and love the staff— always say bye when we leave!

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★ 5

very clean and happy experience! staff is amazing!

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★ 5

Spacious equipment area with everything you could need, good quality, friendly and helpful staff, and excellent price! Only real gripe is it gets super busy in the evenings, but mornings are perfect.

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★ 5

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★ 5

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★ 5

This is hands down the best gym environment I’ve ever experienced. It’s a very clean and friendly place to get a good lift at. The weights are a big variety. There’s alot of support that is available such has personal trainers and classes you can take depending on the membership you have. If you want to relax you can enjoy the hydro massage or the tanning beds, whatever floats your boat😂 The classes are lead by highly trained professionals who created a safe environment for people to get a great workout in. I would 100% recommend for any beginner at the gym or someone who is experienced. Wayyyyy better than LA fitness!

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★ 5

Great gym! Great equipment! Great staff! Everything you would need for any type of workout!

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★ 5

For same price as Planet Fitness it blows PF away. If you want barbells and benches, actual squat racks and deadlifting area…can’t beat it

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★ 5

This gym has everything for the knowledgeable athlete. The trainers, especially Trent, are extremely effective. The staff (Wendy) are not only helpful and patient, but always greet you with with a smile. They really have figured out the appropriate membership rates and it is probably dollar for dollar the best value in the area.

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★ 5

I live the yoga clas. Best in Pottstown!

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★ 5

Always clean, great instructors, and nice staff!

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★ 5

Great gym. Better than La fitness down the road

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★ 5

Friendly staff and love the number of squat rats so you never have to wait to use one

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★ 5

Amazing gym! Probably the best in Pottstown! Great customer service! The staff always super helpful and the club is always clean! Highly recommend , can’t beat it for $9.99 a month!

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★ 5

I love this place it's fantastic. I only come for Ambers Zumba classes - best thing here. I highly recommend it!!!

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★ 5

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★ 5

Arm day was fire

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★ 5

I drive over twenty minutes to come to this specific gym. It’s great

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★ 5

One of the best chain gyms I’ve been to, I’ve tried a few before settling on the Crunch in Pottstown. Just the volume of weight training equipment is unparalleled by other gyms in the area!

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★ 5

I’ve really liked being a part of the gym. It’s clean, the employees are very nice, and the membership is very affordable!

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★ 5

An Amazing place to go and get a good workout in with friendly and supportive staff!!!

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★ 5

I absolutely love this gym! The staff is amazing!!! They actually care about their members! When I go it’s a comfortable environment. The other members are kind and respectful and I appreciate that!

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★ 5

Geat experience! My wife and I joined a couple of months ago. Everyone has been very helpful and accommodating.

Trent is an excellent trainer. He details my workouts to what's right for me.

My wife is physically handicapped. Nadine works with her to customize the classes to work within her physical limitations.
Awesome massage tables! I just wish the sessions could be longer.

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★ 5

Been a member of a few gyms and Crunch has been my favorite. The gym is spacious, the staff is amazing. I love the classes. It’s close to my house. I enjoy being a member of Crunch very much

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★ 5

Matthew Bradley and Josh and every worker here is the goat planet fitness could never

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★ 5

Clean facility, friendly staff, good hours. I’ve been a member since it opened and I really enjoy working out here!

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★ 5

I’ve been a member of Crunch Fitness for some time now, and I can’t say enough about how amazing Cameron, the gym manager, is! His dedication to maintaining a clean and organized facility truly sets this gym apart. Every time I visit, I’m impressed by the spotless equipment and inviting atmosphere.

Cameron goes above and beyond to ensure that every member feels welcome and valued. He’s always approachable, ready to assist with any questions, and fosters a positive community vibe. It’s clear he genuinely cares about our fitness journey and the overall experience at the gym.

Thanks to Cameron's leadership, Crunch Fitness is not just a gym but a great place to work out. Highly recommend! Five stars!

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★ 3

Good gym. Opened Feb 2023. My biggest annoyance is that there are no paper towel dispensers In the bathroom. They just leave the rolls for you to pick up and tear off for yourself. Seems very unprofessional and low budget. I hope they can make this easy improvement soon because it has been like this for almost two years.

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★ 5

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★ 4

Update 5/15/24:
It's nice having a clear area and not worrying about backpacks and other things to trip on. I just wish they had one more squat rack and then have a trap bar. Other than that it is solid.

Original:
Mostly a good and easy place to work out. The amount of people with backpacks is incredible. Also the number of people wearing slippers while working out is shocking. I understand the aspect of taking your shoes off for some lifting and the strengthening of smaller muscles in doing so, but sometimes it is ridiculous

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★ 5

Cam has been great with handling my needs at the gym, as well as Trent being a great trainer!

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★ 5

The staff here are amazing, and very friendly. Trainers are extremely knowledgeable, I’ve actually seen a difference and am very close to my goal! Very clean, and maintained as well. Everything I expect and more.

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★ 1

Read the membership agreement before you sign anything!! Your membership automatically renews after your contract is up without having to notify you. Crunch also has the ability to raise your price once a year without notifying you. Verbal cancellations are NOT honored, if the employee you spoke to says they will cancel your membership and they forget to do anything or document anything YOU are obligated to continue payments and you will NOT get a refund. To cancel, give them written notice or send a written notice via certified mail so there is documentation. The customer care phone number listed online is not in service. The cancellation line is outsourced to India and has odd and inconsistent scheduled work hours. Good luck getting a refund because as of July 1 no one, either at the local gym or the number given to you for refunds and cancellations, are "authorized" to do so. Also if you cancel your membership keep in mind there is a 30 day notice, so you will be charged double for your last month of service. By all means go to a different gym!! Crunch is a slimy corporation who makes their money by using impossible membership agreements and conditions, paired with poor communication, making dealing with them nearly impossible. Please learn from my mistakes and use a different gym. They stole $167.93 from me, it got to the point I had to change my credit card number just so I wasn't continually robbed.

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★ 1

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★ 5

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★ 5

Clean and fresh! Great gym with great equipment! Keep it up!

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★ 3

Joined when they first opened. Loved their classes. All staff were kind.
Now to where i have to give a 3 star. Earlier this year, I got a new job that included a gym that’s free. Recently had a injury to the shoulder that prevents me to working out. But kept my membership to hopefully in the future take classes when healed. I decided not especially with the increase they had after i joined. Moving on
July 1st, 2024, called left a vm to cancel my membership (payment already deducted) no call back. Today 7/12/24- called Pottstown location they gave me a new # & you’re no longer able to come in to cancel. All over the phone.
Called the new # they gave me, left vm. Got a call back from a rep out of the country who’s supposed to help cancel my membership. Instead he tells me, I need to make a payment to cancel. Mind you, they just took a payment on 7/1. It is now 7/12. Told him had they called me back the first time, we shouldn’t have an issue. It shouldn’t be an issue at all!!!!! Cancel my damn membership. Only gym, that made it difficult & is money hungry.

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★ 4

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★ 1

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★ 3

Usually a great place to workout, provided you go early in the morning when they first open, good luck trying to after 3pm as that's when every teenager hopped up on preworkout comes in and hogs every machine while taking selfies and vids while not actually doing anything, protein shakes are very frequently left empty, once in a blue moon gym isn't open at 5am which is upsetting.

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★ 4

So far not the best look. I joined the gym yesterday and asked for a quick tour. I was shown around signed up told I get a free fitness check in with one of their trainers so I signed up for the next day. I was then told that I had access to their phone app to schedule for classes and my phone number would be my barcode. I go home download the app and the "barcode" isn't working. Not the biggest deal because I had an appointment today so I should be able to sort it out then. I show up 15 minutes before my appointment and talk to the kid at the front desk and I am told the computers are down so I am not in the system. I mentioned I had an appointment with a trainer and was told he wasn't in today and typically doesn't come in on weekends. They let me in anyway despite me not being in our system. The rescheduled my gym appointment for Wednesday morning for a different trainer and said I should be in the system tomorrow. I will adjust this rating based on how well they hold up to their promises but so far I am not holding my breath.

Looking back they fixed the initial issue, and they were able to get me on a training schedule with a great trainer (Ian) I am much happier having stuck with them.

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★ 1

First, it was a pain to cancel our membership. Once we got the membership canceled, we kept getting random charges on our cards from Crunch Fitness. We contacted the location, and they had no record of the purchases. When we tried to dispute the charges with the credit card company, Crunch would reach out to them and said we were lying and to go through with the purchase. When we tried to resolve the issues we faced and were sent in a circle. This location told us to contact customer services over the phone, but customer services told us to talk to this location. Long story short, it's a pain to cancel your membership. Don't sign up if you even want to cancel.

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★ 1

They keep charging you after you canceled your membership. Talked to management, and they said to call the company for money back. Called the company, and they said to talk to management. Call management, they said to email complaints. A true rum around to try to get my 360$ back.

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★ 1

BUYER BEWARE! THIS PLACE IS A SCAM!Anyone getting a membership here should beware of extra unexplained charges. Been charged 2 years in a row $180 charge for no reason. They continue to say this charge is not taking place. Tried to cancel membership and was charged for a membership fee again. Talked well over 3 hrs between in person and online plus the card holders customer service. Funny that they had no problem emailing card services to continue charges that I disputed. REMEMBER I WARNED YOU IF YOU GET A MEMBERSHIP HERE! ! STUPID I HAVE TO WASTE MORE TIME WRITING THIS RATING BUT I HOPE IT CONVINCES HONEST ONES TO GO SOMEWHERE ELSE!

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★ 1

SO EVERYONE IS AWARE THEY DON’T FREEZE ACCOUNTS ANYMORE. THE LADY/MANGER TOLD ME BEFORE SIGNING UP FOR PERSONAL TRAINING, THEY DO IT. FLAT OUT LAIR.

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★ 5

Great gym and atmosphere. Enthusiastic and energetic trainers and staff. Gym is maintained very well and locker room is great. 👍

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★ 5

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★ 1

I cancelled my membership and they still charged me. Told me I had to go in person while I was in the hospital. Customer service poor. She kept blaming me for not coming in to cancel. Had to go to my bank to cancel payment.

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★ 1

This gym cannot follow its own policies. They have signs in the locker room/bathroom stating no pictures or videos for privacy reasons, and even recently posted about it on Facebook. However they also frequently promote members on their Instagram story, showing them taking pics and video in the bathroom. On several occasions I have experienced other women taking pics while I was in the bathroom and felt awkward being in the background. But clearly going to anyone will not do anything if they are promoting this behavior. I will be finding another gym.

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★ 5

Clean club. Great classes and friendly staff. Amber the GM is a fantastic example of what management should be. She greets everyone with a smile.
Rav, Gage, Mason, and Wendy are very helpful with smiles.
Training staff is top notch.

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★ 1

They were suppose to charge my card after being in contact with me. They never contacted me and sent it off to collections. Then when they do call me now, they just hang up. I’m not sure why but it’s really unprofessional. I would like to go back to their gym but I feel like it’s an ongoing issue.

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★ 5

Attending Amber's Zumba class at Crunch Fitness was an absolute blast, and I can't wait to go back for more. If you're looking for a fun and effective way to get your sweat on, I highly recommend checking out this class. Trust me, your body will thank you!

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★ 5

Crunch Fitness has become my favorite local gym since I was given a tour by the manager, Amber. Her exceptional customer service left a great first impression on me. Amber not only showed me the benefits of becoming a member but also went above and beyond to ensure I had all the information I needed. After joining, I started taking classes and was pleasantly surprised to discover that Amber is not only the general manager but also a Zumba instructor. Her passion, energy, honesty, and engaging personality make every class enjoyable. Thanks to Amber, I have rekindled my love for working on my health!

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★ 5

I was a guest here & I loved the atmosphere! More importantly, Amber is such a vibe. It’s obvious she cares about her job & the guests who come through. Amber is also is THE Zumba Queen. I highly recommend!

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★ 5

I’ve been a member since this gym opened and it’s been a great experience. I use it mostly for the group fitness classes. I don’t have any experience trying to cancel like other reviewers, but I don’t know why I would.

I have the top package and the monthly cost is less than 2 classes at a specialty studio, or a monthly Peloton equipment subscription. I get unlimited access to fitness classes (and there are many to choose from), the instructors are great, they switch their programming seasonally (great for someone like me who easily gets fitness routine boredom), and I can bring a friend anytime I want. Yeah, it’s loud, but nothing a decent pair of earplugs can’t fix, and what group fitness studio isn’t? The music from spin sometimes disrupts the peacefulness of yoga class, but it’s not a yoga studio, so just set your expectations or spend more $$$ to join that yoga studio if that’s what you need. That being said, they did just bring on a certified yoga instructor and are adding power yoga to their schedule soon due to the popularity of yoga at this club.

I’ve found management to be very responsive to suggestions for group fitness changes, they continue to get better all the time (Thanks Amber!) I can’t imagine finding a better value anywhere if you like group fitness classes.

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★ 5

Anytime I've had any questions or concerns, the general manager, Amber, and the rest of her team have been helpful. Even when they are busy, they make time to greet and say goodbye to everyone. I'll continue to use crunch as my gym as long as this team is there.

Source: Google

★ 5

Noah is super helpful and a great guy I always look forward to seeing him at the gym

Source: Google

★ 5

Source: Google

★ 5

Great gym! The manager Amber is absolutely amazing!

Source: Google

★ 3

Pros: A variety of group classes available for a very affordable monthly membership. The gym is clean and all of the instructors have been very friendly.

They do offer personal training and nutritionist right on site. I don’t personally need those services, but cool for people who do.

Cons: The HIIT class is extremely loud and is right on the gym floor. Even when I have noise canceling headphones on I can hear the bass and music.
They also schedule this class at the same time as Yoga and it’s not a relaxing experiencing like it should be since it’s so loud.

The morning class times are not good for people who work 9-5 unless you are a very earlier riser. They need a 7 or 7:30am classes IMO. Most of nightly strength classes are at 5:30, which can be challenging to make after work.

Still not sure this is the gym for me…

Source: Google

★ 5

Source: Google

★ 1

Beware if you ever want to get ahold of management, don’t have your hopes up. Reading several reviews you’ll find an email address that you can reach out to a manager but you’ll never get a response back

Source: Google

★ 1

Tried reaching out to my trainer because I need to cancel my membership but Collin never responds

Source: Google

★ 1

Good luck trying to cancel a membership here for a trainer. I reached out to management and never got a response back. I'm at the point I'm either going to dispute the charges on my credit card or request a new credit card so they can't charge me since no one responds to my email or calls me back

Source: Google

★ 2

Incredibly packed gym which blares deafening music and is home to every broccoli head in a 20 mile radius. I attended this gym for a month, cancelled my membership, and I still get calls from debt collectors almost a year later despite officially cancelling my membership. I’ve emailed the manager several times and none of those emails have been addressed by them.

Source: Google

★ 5

Awesome new gym for Pottstown! In town for the holidays to see the in laws. Every other year I had to drive to King of Prussia Lifetime for a decent option. Excellent staff who are super friendly. Clean location. This gym has everything that anyone could need for a great work out!!

Source: Google

★ 1

I cancelled a gym membership for my daughter and me in August 2023. December I was charged $17.99 out of the blue. I tried to call the gym and was put to voicemail. I emailed management and am waiting to hear back. I was also not happy that I signed up for the "special promotion" when the gym first opened, and ended up paying more than the $9.99 they advertised, without explanation. We will be sticking to Planet Fitness when we are ready to return.

Source: Google

★ 1

Source: Google

★ 5

Colin is an awesome personal trainer! He is extremely kind and very knowledgeable. He always takes his time to show me how to use the equipment and how to do the workouts. I feel much more confident going to the gym now because of him. He knows when to push me to do more so I can become the best version of myself. I cannot recommend Colin enough to anyone looking for a personal trainer!

Source: Google

★ 5

I have been a member at Crunch for a few months now and I have had a great experience there so far! I have a personal trainer, Trent M. He takes the time to show me how to use equipment so I don't hurt myself and get the most out of each workout. At 59 years old I appreciate someone who is personally proud to see me make progress every week. I see him randomly helping other people too just because he genuinely cares about the people working out. Other than that, the gym is nice. Always clean, machines are in good condition and the the staff is always friendly.

Source: Google

★ 5

Awesome motivation during clases

Source: Google

★ 5

Great place and great staff! Gave me a hoodie for free for paying electronically for my membership!!

Source: Google

★ 1

I came in and asked for a 2 month membership since I would only be here for 2 months.
I told the people at the desk, who look like they're in highschool, that I don't want to pay a yearly fee and I don't want to bother canceling so I can leave and not talk to a person.

They set me up with a "month to month" plan and charged me an extra $5 monthly for this option compared to the $9.99 on the door. Good deal, $15/month, I didn't need to sign anything. They took my card, and I thought it was all set. They gave me an IPad and told me to fill out the details, and I was doing a safety release form. "You don't sue if you hurt yourself." That's what the form looked like, and there was no mention of payment agreements.

Anyway, all was well. A month went by, and I was charged the price we discussed, I went more. It's a fine gym, never overcrowded when I went, equipment was clean and working. I only ever saw an out of order sign once, and it was for maybe 2 days. I would give 4 stars for the gym quality. They just need a bit more space for warming up, stretching, the main area for this is used for trainer group events, leaving little to no space except a corner in front of a busy door.

But it's 1 star because they lied to me, then ignored me when I brought it up.

I was told my membership is month to month with no additional fees because I'm paying an extra $5 a month. After my 2 months, I moved, and two things happened.
#1 they charge me $60 for a yearly membership. Well, they tried to, but I canceled the card.
#2 They tried to charge a late fee for my member ship going into default ($30).
Again, this was a month to month that I specifically told them would be only 2 month. I got a call from some collection agency in India. The man, who barely spoke English, was rude, condescending, and threatened to charge me more if I didn't pay him immediately. It was a shakedown and pathetic one at that.

I told him I never signed a contract, and so he sent me a "copy."

On the "copy", there were some issues, first of being I had never seen it before. The part of the form agreeing to the yearly membership required initials and was blank. The price listed on the sheet at $15 per month and the signature agreeing to it wasn't my signature, not even close like a digital touchscreen. The area for the membership agreement was a completely different signature to the first one. Two different people forged my signature in two different places. WILD

The man on the phone told me to call they gym. I did, now a total of 3 times. Each time, I was told the manager was in a meeting or out for lunch or not in. I've left my name and phone number each time. I've yet to be called back by them. I get emails being told I owe a balance every other day, which I ignore. I'm not going back. I never planned it to begin with since I moved again for work as planned.

I hope to God they send it to collections or try to collect further so I can sue for fraud and get a pay day out of it, but truth be told if they just called me back with an apology for the BS signup FRAUD and clear away the nonsense charges from their books I would be happy to take away the review letting people know they have and probably are lying to you at the front desk about the price of their service and fees related. Then, I'll leave a proper 4* review saying it's a well-kept run of the mill gym with great classes, helpful staff, fun benefits, and a good group of considerate regulars.

Source: Google

★ 5

Source: Google

★ 1

Cycle room soooooo 🥵 hot so the time!

Source: Google

★ 5

Source: Google

★ 4

I like the gym but I hate to see some show off's slamming weights on the floor. I hope you do something about it. Its just unprofessional, disturbing, loud and shows they have no respect for others or gym.

Source: Google

★ 5

I love it here 😍 staff and place is amazing plenty of space layout is 💯 🙌🏾

Source: Google

★ 3

Source: Google

★ 5

Crunch Fitness is a great gym. Even with it being new in Pottstown, PA, the atmosphere is still open. There is no crowds during different times of the day. The membership options are nice as well.

Source: Google

★ 5

Source: Google

★ 3

Average gym. They have a nice layout and currently most equipment is in decent shape since it’s new. I’m still not sure if they ever fixed the issue of hot water to the showers. After attempting to shower here three times with only cold water available, I gave up. Also, check out the class schedule and avoid times when there is a HIIT class going on if you would like any space in the open area of the gym to do your own thing.

Source: Google

★ 5

Source: Google

★ 5

Came in early Sunday morning and the gentleman at the front desk was a big help

Source: Google

★ 5

I signed up for a membership today and was so happy with the interaction I had with the employee Noah. He helped me find the right plan, answered my questions, and was friendly and helpful the entire time.

Source: Google

★ 1

Posting this review was my last resort as I reached out to the regional manager twice for this location and the manager email that is provided with the Google reviews. I am out of state and home visiting and was excited to try this location out to have somewhere to workout while I'm home visiting. I visited on 5/17 and did my normal workout and asked the guy at the front desk if I could tan. He proceeded to walk me back and turn the bed on for me and left, I tanned for a few minutes and heard a bunch of noise right outside the door and did think anything of it. When I opened the bed to get out, there was a maintenance worker on a ladder directly above who could see directly down into my room while I was completely naked. There was no where in the room for me to go to avoid being seen to try and get dressed.
When I left quickly I told the girls who were waiting to tan not to go back there as the guy on the ladder could see you undressing. The front desk worker said sorry and that was about it. I figured reaching out to management from this gym would address the issue but I have heard absolutely nothing and it's disappointing especially being a new gym in the area.

Source: Google

★ 5

Staff great gym clean and equipment brand new

Source: Google

★ 2

Source: Google

★ 5

Great facility, better staff.

Source: Google

★ 5

Great gym! Clean and no judgements…there are people at several different stages of exercise goals. Staff is courteous and EXTREMELY helpful! It makes working out…believe it or not…FUN! Personally. I liked to get a tan after each workout and I never had to wait for tanning bed. Although not personally my style, the cell phone holder on machines (for workout selfies I guess) is a cute touch I have not seen at any other gym. It really is a place I look forward to go to work out. I’m glad I joined!

Source: Google

★ 4

Gym was clean and bright, smaller than i thought it would be but big enough that you’re not on top of each other. There’s six platforms, which was great!
It was definitely a very young crowd, lots of teenagers. crowded at first but seemed to calm down after 7
Good gym for cardio and accessories

Source: Google

★ 1

Management allows members to shoot video capturing other non-participating members via cameras on huge tripods placed in the middle of walkways. There is a way that video could be allowed in a respectful and safe way, but this location is not willing to enforce that. This place might be great for influencers but maybe not for regular people who would just like to workout in peace.

Source: Google

★ 5

This gym is amazing and always clean as well, beautiful work by all involved, thank you guys for working hard.

Source: Google

★ 2

They need to do something about these teenagers!!!!! I am tired of being in their selfies while they are flexing!! I do NOT want my picture taken nor did I give them permission to take my picture and post it on social media. They have NO gym etiquette whatsoever! Stand in front of you in the mirror like you don’t exist, use benches as a place to put your stuff while they stand and workout next to it, and throw light weights like they are lifting sooo heavy!! About to quit this gym because of it!

Source: Google

★ 5

Staff is friendly. Love the trainers. Waiting for my ankle to heal so I can take some classes

Source: Google

★ 4

Nice place to work out. The employees are friendly.

Source: Google

★ 4

Very clean wasn't to crowded

Source: Google

★ 4

Source: Google

★ 5

Amazing positive vibes in this gym.very clean..and great fitness instructors..that HIIT class and group fitness classes are a killer. You just sign up and work out. 5 stars....

Source: Google

★ 4

Small

Source: Google

★ 5

Switched from LA fitness to here ! Love the gym great hours lots of deadlift platforms and squat racks. I just wish the locker rooms were bigger but other than that 0 complaints ! Great range of equipment also.

Source: Google

★ 5

Visited the gym yesterday on a guest pass and this place is great! Tons of equipment, large class room and friendly helpful staff. If you’re looking for a new gym membership I would recommend this place.

Source: Google

★ 5

This is the first gym I’ve truly enjoyed. It feels different than anything I’ve experienced. LA fitness felt dry and dull and definitely only for people who already have a healthy shape. Planet fitness didn’t have classes and you pretty much were on your own.
Crunch feels like pure energy and it makes me want to workout harder. Which at my size is a big deal. The associates look excited to be there and want to pump you up too. I had my crunch one kickoff with Ian and he was awesome. I plan on signing up for those training sessions soon. I finally feel motivated to lose the weight but more importantly confident. I am really hoping to try the HIIT classes that are done on the floor someday. They seem like they are intense but excellent. Reminds me of those shows back in the day like biggest loser or something.

Source: Google

★ 5

Very sanitary, great equipment variety, beautiful design, friendly staff and great for non competitive and competitive lifting along it's great with people who aren't as frequent and are more casual. Crunch is the best gym I've been in and I'm happy to see other people make working out fun for them selves again.

Source: Google

★ 5

Love it. Convenient distance, great classes, nice equipment and workout areas. 💪🏾 no complaints here.

Source: Google

★ 5

Source: Google

★ 5

Mason took the time to tour us, and was so thorough and personable. I had already signed up, but he took such great care of us that my fiancé signed up for peak. We can’t wait to get started! Amazing customer service.

Source: Google

★ 4

I helped set it up, nice people.

Source: Google

★ 5

I’ve seen things about crunch on TikTok so many times and was so happy when I found out one was coming near me!! I can’t wait to get into this new facility and finally be able to utilize the amazing features i’ve seen on TikTok

Source: Google

★ 5

So glad to see Pottstown is finally getting a Crunch! Can’t wait to see how cool it looks.

Source: Google

★ 5

Can’t wait for Crunch to come to Pottstown!! Can’t wait to get started and reach all of my fitness goals!!

Source: Google

★ 5

How old do i have to be to go alone?

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★ 5

Is there an opening date anywhere? Can’t find any information

Source: Google

★ 5

When does it open?

Source: Google