★ 5

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★ 5

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★ 1

It's always dirty here, they never actually "clean". The group fitness room always has balls of hair all over the floor and is dirty. The spin room is the same way and about half of the bikes in that room are ALWAYS broken.
The "manager" of kids crunch apparently makes her own rules. My son previously had and foot and mouth the week prior. Was cleared by the doctor to return to normal and allowed back at daycare, they accepted him when I picked him up after working out the girl working in there had a bad attitude and said he has dots on his hands, I told her they're scabs because he recently had hfmd but hes cleared and not contagious. She gave me a dirty look and I offered to show her the doctors note that I had she said no and stomped away.
2 days later I brought my son back to the daycare I was stopped at the door by a daycare worker, he said "is he good?" I said yes why would he not be? He asked to check my son, I let him, (there were no remaining scabs or dots at this point) he said "actually I dont even know what I'm looking for because I dont know anything about hfmd" so he said he had to ask the "manager" if he can come back. I stood there for about 5 minutes he finally came back and then he said yeah per policy he cant have any red dots, I said he doesn't have red dots, then he said well ahe said "2 weeks" the manager said hes contagious for 2 weeks. I said thats not true and I have a doctor's note and hes been in his regular daycare, he no longer contagious. At that point I was fed up and left.
Apparently the manager of kids crunch "babysitting" service has more medical knowledge than an actual doctor, who knew 😆

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★ 1

Seems like the daycare or “babysitting” manager likes to make rules of her own due to her own judgements. It’s been stated it’s not a daycare it’s a babysitting service with a fee… Ok, so you don’t value my child and don’t take it as serious? Stop making excuses for bad behavior and judgments on your end. If you care about your kids overall wellbeing- I’d advise looking somewhere else for a gym with a service like this.

Won’t be returning to this or any crunch facility. Never again lol

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★ 5

Amazing place to work out. Great staff, machines, and sauna. You can't go wrong!

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★ 5

Love the workout classes! Andrea and Ruth are awesome!

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★ 5

It's a good place!!!

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★ 5

Great place to workout. Love it!

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★ 5

Goated

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★ 5

Great customer service

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★ 5

It’s amazing

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★ 5

Crunch wilkes barre is dope, good atmosphere.. good platform for fitness enthusiasts. Check it out

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★ 5

Trainers are extremely friendly and push you hard to get the most out of your training sessions. Def would recommended they are all very knowledgeable.

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★ 2

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★ 1

BEWARE- Keith the manager overcharged my card with 3 double transactions. None of which were authorized. As a cancer patient stuck at home during treatments, this was very disappointing. When I called about the charges, Keith lied and said it was automatic charges. Then admitted that he did it. "It's not getting refunded, you can try calling corporate but they won't do anything for you". Bro needs to be fired. Customers and employees complain about him alot. I've been seeing a personal trainer here 3x's per week for over a year spending thousands!!. Now I have to go somewhere else bc this place has zero integrity and I'd rather not do business with Keith the sad drama queen.

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★ 2

Too loud. Music is way to loud and totally unnecessary. Nearly everyone working out has ear pods or head sets all the time.
Maintenance on the row machines appears to be non existent.

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★ 5

I love the selection and weights. Great staff, great equipment and great environment. My favorite gym, hands down.

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★ 2

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★ 5

Getting back after 6+ months following breaking my leg in 2 places. It's clean, spacious, great energy and so many treadmills that work! On my way back!!!

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★ 1

They charged me 50$ again this month after I already paid them my fees for maintenance, they continue to charge me wildly, even tho I only pay for the lowest membership. They still have equipment that needs maintenance, punching bags are still busted and they've been that way for nearly 2 years now, you'd think they'd fix them considering g how much they rob me. Atleast they mop the floor tho.

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★ 1

I'm from Jersey and I was looking for a good sauna since this area doesn't have an LA Fitness and this seems to have the best sauna around but here are the reasons I have this place one star:

1) there are women staff in and out of the men's locker room.

2) One of the female workers was cleaning the locker room showers. They were actually cleaning all of the showers at once while it was busy. That means no showers after a long sauna session.

3) I was given an attitude with a one word answer by the female worker that was in the men's locker room after asking a question: "are you almost done cleaning the showers". I pointed out that she had an attitude and an argument ensued.

4) there are people flexing in the mirror every time I'm there.

5) the young kids there are too wild! Once I saw a teenager on the top of a car in the parking lot while the car was driving around with her on top.

6) the staff are a mixed bag. Some are friendly, some are quiet, and some have attitudes for no reason.

On the plus side this is the best sauna in the area in my opinion.

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★ 5

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★ 5

Great gym with awesome facilities

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★ 5

Thanks a million Chris at the Crunch desk!!! Was in a bind where I left my keys in my vehicle with my phone also in the vehicle. Chris was very kind in helping me get an Uber to a relatives where I was able to get a second key etc. Chris always pleasant at the desk and very helpful . Thank you very much for employing such helpful and courteous employees!! THANK YOU AGAIN CHRIS!!

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★ 5

Great gym has everything you need. can get a little crowded depending on the time just like every gym. Great staff

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★ 5

Gyms are usually intimidating but not this one. I see women by the benches and with the free weights and I see all body types working out all commingled. All the staff are beautiful inside & out. And the facilities are on point! 💖💖

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★ 5

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★ 5

Great gym

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★ 1

Men's locker room is constantly dirty like it's never cleaned, sinks don't always work, the water fountain has an issue every 2 weeks and I'm told my alternative is to buy bottles. I thought after the last 12 fixes it might be the last but this is ridiculous get your shit together.

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★ 1

If you ask me, I'd rather give it 0 stars because they're dishonest. Be very careful when signing any form to take a class that requires payment, because they have hidden fees that they never tell you you'll have to pay even if you don't receive the service. They have very poor customer service.

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★ 2

Not my first time enrolling in this gym. Showed up for my first day in a long time at 6am on a Friday. Doors shut and a bunch of people are waiting for someone to open up the gym for the day. We’re off to a lovely start…

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★ 5

Awesome staff, great gym w red light for healing and stays open till 11pm

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★ 1

There's always a problem at this gym. It's been a week without electricity or AC. I had to use my phone's flashlight to use the bathroom. I love the equipment at this gym, but the heat and humidity in this place are unbearable. I tried to do exercises with the equipment they have in the back, but the dirt and dust made it impossible to do so.

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★ 1

Horrible experience, I signed up to the gym in April , went once, decided it wasn’t for me, 3 days later I cancelled my membership, only to find out I was being still being charged. Gym charged me $126 for 3 months. Stopped by the gym in June for questions/ re-cancel, I was not provided a cancellation confirmation, nor proof, and was informed to call to speak to supervisor for further assistance. I called only to speak to 2 people and was to told that I need to go back in person, because the supervisor cannot speak on the phone. Horrible customer service! Would never recommend.

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★ 1

Loved this gym until lately! Seems like they are cutting on costs. No soap in the ladies room and looked like no one checked on the cleanliness for days! Let’s talk about the disgusting tanning room just today, no cleaner to clean the bed and the floors were extremely dirty! Have been going here for a year and a half and am canceling my membership because of the decline in maintenance! Not even worth the 1 star I have to give! DISAPPOINTED

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★ 5

Amazing atmosphere the workers are very understanding extremely helpful especially Jaida very professional helpful clearly explains everything and anything she's literally an angel. She's extremely compassionate and she is why I am getting my refund. Crunch goes above and beyond for there members. I'll give you a brief example

I have MS and im a survivor of a TBI due to my childs father. My brain is like a 90000 year old dog. Not good at allllllll.

She was so compassionate and understanding crunch really goes above and beyond for there customers, and when she said that she literally stood on business.

Over the phone she was so helpful.
I've never seen her but I was hospitalized recently and I'm learning to love myself.

She wasn't rude, snooty or condescending she listened to my mashed pototato brains ramble on and on and to a person like myself, that means the world.

Jaida is a girlypop for sure. I can't wait to put a name to the face for she did so much for me just by doing her job.

She is what made me stay as a customer.
In a world full of unpleasant Karen's you ever so rarely find care and compassion

Point of my story here is don't be a Karen
When you can shine like a Jaida

Jaida I hope you know how much I appreciate the outstanding customer service it's because of you that I can be the best me. Thank you for the through info and helping me get my refund

100/10 for jaida
10000 for my new confidence red lite therapy is giving me.
Crunch takes care of there people for sure

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★ 5

Excelente service by Chris . Treat us very well and very kind and procesional!!

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★ 5

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★ 5

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★ 5

Be gym in Wilkes best staffs!

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★ 5

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★ 5

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★ 5

Amazing, up beat, and helpful staff. Kaley and Jaida never fail to greet me at the front desk with enthusiasm when i walk through the door, always making me feel welcome!

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★ 5

This is the greatly gym I have ever been to. Jaida and Kayley are the most friendly and knowledgeable staff members there is! I won’t attend any other gym!

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★ 1

Came in to cancel membership in December. Nothing wrong with gym just couldn’t make it there anymore. Girl found my account and told me I was all good to go, that she cancelled it. Fast forward to now, this gym is charging me for 3 months of membership dues plus late fees for each month. Never cancelled for me, actually lied to me that they did. Don’t sign up.

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★ 5

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★ 5

Best gym in the area!

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★ 5

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★ 5

Chris is the man! He really helped me out when i needed it. Ive had a very good experience at crunch. And they're so good to the kids at the daycare. This gym has changed my life and my body!

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★ 5

This Gym is amazing, the trainers are awesome. Glad I joined

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★ 5

Amazing people, amazing place and great price. It's helping me stay motivated to do better for me and my health

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★ 5

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★ 5

Amazing staff!!!!!

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★ 5

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★ 5

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★ 5

I love this place! I’m on week 8 of my fitness journey and this gym has accommodated me every step of the way. All of the staff is so friendly and welcoming, and I’ve made some friends! Not only do they keep it clean but you can tell they care. It means a lot when trying to find a place that will help change your mindset. I hate that it took me so long to start, but I’m glad I did!

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★ 5

Friendly staff, clean gym, and lots of fitness classes to try! I love using the group fitness room for stretching and the sauna for relaxing after a workout. Lots of parking too!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Chris is amazing!

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★ 5

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★ 5

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★ 4

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★ 5

Great staff and gym!!

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★ 5

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★ 5

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★ 5

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★ 5

Best gym ever !

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★ 5

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★ 5

Great facility friendly staff lots of available equipment to use.

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★ 5

Great gym love it

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★ 5

This gym is awesome!

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★ 5

Amazing place to work out! Clean and lots of options!

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★ 5

Very clean , nice gym

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★ 2

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★ 5

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★ 5

Great front desk staff

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★ 5

Best gym

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★ 5

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★ 5

Best gym in my city!! Love the people and great employees

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★ 5

Fantastic Gym & Excellent Staff!

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★ 5

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★ 5

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★ 5

Clean facility, plenty of space and equipment. And fair pricing for memberships!

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★ 5

Great place. Good people. Better workouts.

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★ 5

Good gym. Chris in the morning is the best

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★ 5

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★ 5

Joined in November of 2024 and had loved coming to Crunch! The employees make you feel welcome and they have great equipment and keep the place clean.

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★ 5

Great gym, plenty of equipment, great trainers, friendly staff and kept very clean

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★ 5

Amazing gym, been there for 2 years and no complaints.

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★ 5

Really great experience at the gym especially with the equipment and kept very well clean.

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★ 5

Great gym nice sauna

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★ 5

Crunch provides a friendly environment, many classes to join, plus a variety of machines && dumbbells for a nice workout.
Shout out to the staff. The front desk is welcoming, the trainers are knowledgeable, && the gym is always kept clean.

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★ 1

This place is soo boring. No motivation. I wasted money on a personal trainer that did nothing but demonstrate equipment and look around while I did the exercises. Didn’t talk, wouldn’t respond to BUSINESS RELATED texts. Just took my money and gave me nothing!!! Never again do NOT recommend. They have no refund or accommodation for your complaints so don’t pay for more than one session at a time because you will lose your money if you’re not satisfied!

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★ 1

Compared to local gyms, commercial gyms like Crunch lacked a variety of equipment. A lot of people film in here, which is annoying for many other gym goers. If you're a gym rat, go to a more local gym. It will feel less fake.

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★ 5

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★ 5

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★ 5

AMAZING. GOOD VIBES. NICE EQUIPMENT, CLEAN, $10 DAY PASS. WILL DEFINITELY COME BACK WHEN IN THE AREA 💯💪🏾

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★ 1

My experience with Crunch has been AWFUL!!!!!!!! I had many recommendations by current gym members to sign up but i wish i didn’t. i am a victim to exploitation at this establishment and was charged over $450 in less than 2 months!!!! they prey on desperate & overweight people just to get a profit. the manager working there even said i should NEVER have been paying as much as i should. i want my money back!! they took unfair advantage of me , hidden fees everywhere. and they did not provide the level of care promised. i am disgusted with this place. i wanted to be rid of them and was charged an additional hidden fee just to cancel and not be charged any more money!! this place sucks DO NOT SIGN A CONTRACT WITH THESE PEOPLE
DO NOT GIVE THEM YOUR CARD INFO
my review keeps being deleted by crunch themselves! i am so embarrassed for this company

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★ 5

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★ 5

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★ 5

Muy satisfechos

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★ 5

It’s a great environment, the workers are lovely.

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★ 5

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★ 4

I changed my membership from Anytime fitness, best decision since they charged me bi weekly and more town this location. I was locating a place with a sauna and this site has that and tanning booths. I’ve had a crunch membership in 2021 and I moved needing to change it. This site is a high traffic area so you may see someone from work here.

Men’s showers are great after a sauna day. Regarding how the lockers are placed, you may have to wait to sit down to our shoes on. People have a tendency of leaving their items in the lockers with no lock on it so it’s like a game to find a locker that’s actually empty to out a gym bag in?

Shower facilities are relatively clean depending on when you do shower. However if you don’t have a moveable chair which they placed in the showers since there is no furniture in the showers other than the handicap stall. Sometimes needing to put clothes on the floor. And hop the splash doesn’t get to them.

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★ 5

The manager and staff are the Best

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★ 5

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★ 5

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★ 5

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★ 5

My physical trainer, Brooke, is truly awesome at what she does. She has an incredible ability to tailor workouts to my specific needs, ensuring that each session is both challenging and rewarding. Her knowledge of fitness and nutrition is extensive, and she always provides insightful advice that helps me achieve my goals. Her motivational skills are second to none, constantly pushing me to exceed my limits while maintaining a positive and encouraging environment. With her guidance, I've seen significant improvements in my strength, endurance, and overall well-being. It's clear that she is passionate about her work, and that dedication shines through in every training session.

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★ 5

Read this now and believe me later, I was a potato couch and there was a flabalanche building under my clothes until I started going to Crunch in WB. My personal trainer, Chris E., is great at getting me pumped up and doing exercises the right way. Chris is like Tony Perkis meets Tony Little (without the ponytail). Pretty soon I should have Marcus Ruhl's arms, Ronnie Coleman's back and Pamela Anderson's glutes, or something like that.

If you aren't into have a freakishly muscular body, that's OK because there are plenty of machines, free weights and activities for any level of fitness or age.

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★ 5

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★ 5

Raheem is amazing!

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★ 5

Good gym and good staff

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★ 5

Clean, and friendly environment. Tons of different equipment for every work out you can think of. Fantastic staff that are personalable! Keeps me coming back!

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★ 5

I come in with a friend, the staff is always there supporting the people, knowledgeable trainers that understand the people's limitations and still make them feel respected. Would recommend! Plus they have boxing bags

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★ 5

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★ 1

Not a great experience! They tried to charge me $90 just to cancel.

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★ 2

Another day of nobody showing up to open in the morning. Happens more often than not anymore....

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★ 5

I had the best experience ever. I sign up to start my membership on December 9 around 6:30 am. The first thing I felt when walking through the door was a warme welcome and he started explaining all the benefits that include having a premium membership, he also when head and gave me a tour of the entire facility.

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★ 5

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★ 5

Shockingly a very Nice Gym well stocked with all sorts of Great equipment, and the Staff at the desk were Sweet and welcoming

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★ 5

Clean and updated

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★ 5

Great gym, great equipment, and great people. Best gym I’ve been to in the area. Shoutout my guy Raheem for always bringing good energy and keeping the place running smooth.

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★ 4

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★ 5

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★ 5

great equipment and experience !

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★ 5

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★ 5

Friendly staff, always helpful. Good variety of machines

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★ 4

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★ 5

From the extremely nice staff to the quality of the equipment this place is by far one of the best gyms in the local area. Every time you sign in most of the staff know you by name and ask you about your day. Phenomenal customer service. There isn’t any lunk alarm in this joint either. They provide a very friendly and positive workout experience in their workout facilities. Most classes are also very inclusive and inviting as well. They’ve even let me lift things up and put them down while I play air bass guitar. There is definitely a sense of a community atmosphere among members as well. Most know each other in person and it’s not long before you’ll find yourself talking to most other gym goers. I highly recommend going to Crunch Fitness for your next workout.

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★ 5

Best gym with the best employees they have good customer service and all the machines needed for building a good physique 10 out of 10 do reccomend

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★ 3

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★ 5

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★ 5

Fantastic Gym!

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★ 5

Hard to beat the value of all the equipment/machines for $15 a month. They have almost everything including energy

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★ 5

Absolutely love this gym! Great staff and clean facility. Always recommend Crunch Wilkes Barre to everyone I know!

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★ 5

Great staffing & very sanitized

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★ 5

I love coming to crunch and seeing all the staff makes my day! Raheem always makes me laugh and Jenn always pushes me to do my best :)

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★ 5

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★ 5

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★ 5

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★ 5

Excellent selection of weight lifting equipment and cardio. Lots of classes. Massage chairs. Tanning. Saunas. Red light. Cheap base plan. What's not to like.

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★ 1

Scam! Do not sign up for their membership! They won't let you out for a year and will make it so difficult to cancel that

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★ 5

Great gym!

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★ 5

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★ 5

I lift and train mma. They have a lot heavy bags and machines/weights. They foster an environment that is fun, and kind. I've made many friends here. I've also met people who know what they're doing and help you out in the kindest ways. The staff here are amazing.

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★ 4

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★ 1

Owner too lazy to fix equipment! Stay away!

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★ 3

I’ve been going to this Crunch since they opened. I switched from Planet Fitness mainly because of the squat racks. It definitely can be a fight to get to most of the weightlifting equipment (squat racks, benches in the dumbbell area, etc.), especially in the busy evening hours. As more people have started attending Crunch I’ve found it increasingly difficult to get the equipment I need (including the treadmills) at peak times. ESPECIALLY when machines can be down for months at a time with no repair date.
I’ve personally never had an issue with the staff being unfriendly. I think the main issue is equipment, bathrooms, etc. not getting repaired quickly, and as the crowd increases, the access to available equipment decreases. I understand that peak times are what they are, but it’s just unfortunate. It feels like I have to accost people when I get the slightest hint that they’re done with a machine just so I can use it lol.

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★ 5

I started my journey to better health in April 2024. My trainer Brandon started me on the right track with his personal training plan, then I transitioned to 2-3 classes per day which helped me to lose nearly 30lbs in 4 months. I am happy to be in better health and thank all of the great trainers like Mercedes and Andrea. However, I can't forget and must spotlight the one that has kicked my butt and never lets me give up is Frances. I have worked with her the most of any trainer and her kind yet strong attitude helps push everyone to be better. It is a great atmosphere and I couldn't recommend Crunch enough, sign up!! Let's go!!

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★ 3

I enjoy the classes, especially those with Frances, Ruth and Sarah (bike rider). They encourage you to push yourself, assist you with doing the exercises correctly without embarrassing you, make the classes challenging yet fun, switch up the routines so as not to get bored, explain what the exercise is doing for the specific parts of your body.
Miss Norma, Miss Charlotte and Ant in the childcare area are super! They nurture the kids, actually play with them and have a way of making them comfortable upon first entering the playroom. It’s clear the child is of utmost importance.
The bathrooms/changing areas are clean, tidy and plenty of lockers.
Front staff is exceptionally friendly on both arrival and departure.

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★ 5

El lugar es muy bueno, está muy bien equipado, el ambiente támbien es Agradable y las clases han sigo extraordinarias. He tomado algunas clases con Frances y Mercedes, ambas son geniales en sus clases.

El lugar es limpio y ordenado.

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★ 5

I have been coming to Crunch for almost a year now, I started working with Mercedes to help me jump start my goals. She gave me the confidence in myself to attempt exercises I never thought I could do on my own. I find myself becoming stronger, not only physically but mentally as well. This is all thanks to Mercedes and her gentle push!
Their staff is always there with a high five and encourages you to enjoy your workout. Kevin always asks me "what are you working on today?" And always tells me not to get in my head lol.

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★ 5

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★ 5

I went on my first day of the 3 day free pass, I met Raheem at the front desk, he was very nice and hospitable, he answered all my questions politely and showed me around, and while i was working out I met Nicole, she was super nice and polite, she answered my inquiries yo the point and after I finished she set up my membership, she was very patient and kind, and explained everything to me, afterwards she set me up with the hydromassage, the gym was very clean and has a lot of options, I don't have a lot of experience with it yet but I highly recommend to try it.

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★ 5

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★ 5

Best gym and staff in the whole 570.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great atmosphere, friendly staff. Has everything you’re looking for in a gym

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★ 5

Clean spaces, wonderful staff, lots of space to workout!

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★ 5

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★ 5

Shout out to my fitness instructors, to both Andreas and Makayla!!!! Your workouts are the best!!!

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★ 5

I can not say enough amazing things about Abi at the Wilkes Barre location. She went above and beyond to answer questions for me and make me feel comfortable.
Hailey F. Was also very friendly and amazing with the kids.
After my interactions with both of them along with the other team members I knew I was making the best choice.

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★ 5

My first time at a crunch and it was a great atmosphere with some solid nautilus equipment

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★ 4

I love coming to crunch. Sometimes the gym can be so solitary, but I really enjoy going to a class or two each month to be around other people! Sometimes I really struggle with how loud the music is and I can’t really her the instructor.

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★ 5

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★ 5

Wouldn’t recommend a better facility. From staff to equipment there’s NO better gym around <3

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★ 5

Exquisite establishment Couldn’t ask for a better home gym

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★ 5

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★ 1

Beware the mornings
I have canceled my membership after 1 year. I am not someone who enjoys coming to the gym but I am trying to do better for myself. I usually come in the evenings for classes about 1-2x a week. Shout out to the great teachers: Kristen, Jen, both Andreas, and Makayla.

Last year it was easy to join and check in with your barcode in the app or key fob. This year they implemented a new handprint system with Amazon. I find this to be a huge invasion of privacy and do not feel comfortable with my handprint being on an Amazon and/or Crunch server.

Since the handprint change you are not allowed to scan your barcode or use key fob. So every time I’ve come I have to speak to someone at the counter and verbalize my phone number. Once again putting me at risk. Anyone around me can write it down and use my number for malicious intended things. It is also inconvenient and slows down the check in process.

In the last week I’ve had problems checking in and there have been two days when the gym had no water due to a water line break (not two days in a row, two random days). The gym frequently texts to get you to pay for extra perks yet they can’t send a text or push notification through their app to let you know there’s no water?

Last week I tried coming to the gym for 7 days in a row, trying different times and classes. Monday night, Tuesday night and Wednesday morning I sign in with phone number.

Thursday morning I come in at 515am and there is no one at the counter. I stand around waiting for a while and no one comes to the counter and there is no one I can see that is working. I sign my name on the class sheet (something you have to do before every class) and proceed to the class that started at 530am. I did not want to be late for class because there is a sign right next to the door “no late arrivals”. After the class, I go to the counter and tell the girl I was not able to checkin before the class but I signed the sheet. I proceed to get scolded for going into the class without being signed in because it is a liability. (Which doesn’t make any sense because when I signed up for the membership I signed a million forms) I proceed to calmly and kindly argue back that there was no one behind the counter to check me in.

Friday night I come back and take a class. After the class I tell the girl at the counter I want to cancel my membership. She starts the process and the girl next to her asks why. I tell her that I am done with it being such a process every time I come just to check in. She proceeds to tell me she is the night manager and that I have special permission to check in with my barcode.

Saturday morning Jen checks me in with barcode no problem.

Sunday morning, same morning girl. I try to check in with my barcode and she tells me to check in with phone number next time. I say okay. (I did not have the brain cells to argue with her again)

Thursday morning, same girl again. I try to check in with my barcode and we have a whole argument that she is saying I have to check in with my phone number. Even after I tell her the manager on Friday night told me I could use my barcode instead of phone number.

After my class Thursday I called in the afternoon so she would be gone to cancel my membership. I was told I have to come in to cancel because I have to sign something. Friday night I go to the gym to cancel and did not have to sign anything. Also the day I canceled was the last day of membership, which did not line up with the person I spoke to last week. The person last week said you can use the gym till the end of the billing cycle.

It should not be an argument every time I check in. Thursday morning I left crunch, toured and signed up for a membership at planet fitness down the street. Half the price all the same benefits (minus sauna) and YOU CHECK IN WITH YOUR PHONE BARCODE.

Oh and get this! Turns out people frequently complain about her. Crunch needs to make checking in easier and take action with the many complaints against, fire her already.

Update. Ava was the wrong name. My apologies.

Source: Google

★ 5

Great staff and great atmosphere

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★ 5

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★ 1

I’m tired of this happening, closing the gym OFTEN… this is not the first time that they closed the gym.. In addition, poor customer service !!

Source: Google

★ 5

Love this gym. Clean, friendly and a all around great place

Source: Google

★ 5

I had a great experience at Crunch fitness
The staff , the trainers are awesome . They go out of their way to help you reach your goal.
I especially had good experience with Billy . He is such a professional, down to earth and hard working trainer.
If you are thinking about getting a personal trainer, they will be your best bet

Source: Google

★ 5

I signed up for Personal Training back in July of 2023 and I never looked back. After I had no choice to switch trainers in June of 2024, I got paired with Jenn.

Jenn is a phenomenal trainer. Even before I fully switched to her and started training with her, she sat down with me to discuss all of my goals when working with her. Jenn always goes above and beyond for her clients and wants to see them succeed. She made sure to make room in her schedule just to fit me in when I switched to her.

I have been so much happier since I switched to Jenn. It is rare to find a trainer that you just click with. Even through some of the toughest workouts, I have a smile on my face. She challenges me to push through, give it my all and knows exactly what I am capable of.

I absolutely love how every one of my sessions is different. I am never doing the same workout for weeks on end. Jenn changes up my workouts each time we meet. The hour session just flies by and we are able to get through so much workouts in the allotted time and still have a few minutes to spare at the end.

Jenn is just so knowledgeable in her field and is a pleasure to work with. She not only gets to know you as her client but she gets to know you on a personal level outside of the gym.

Jenn is definitely at the top of my list of trainers who I got to work with. I am super grateful to be able to train alongside of her.

Source: Google

★ 5

Jen is one of the best trainer's. She does not just ask you what you want she actually put in the work to see what is best fit to get you to your goal. She is nothing but kind and awesome to talk to. I have been with Jen for 2 months now and have seen progress and found my happy place again. Personal training is no longer a chore it's a work out session I look forward too. As Jen would say it's good for you! She tells me that after a hard work out session. So what I'm trying to say is find you a Jen.

Source: Google

★ 5

Upon meeting Nicole she greeted me and walked me through the whole process! Everyone was friendly and super happy to help explain everything to me!

Source: Google

★ 5

great workers very friendly 👍🏿

Source: Google

★ 5

Employees are very friendly, offers great classes, and has all the strength training equipment I need

Source: Google

★ 5

I’m obsessed with Crunch and so are my children. They can’t wait to go to Crunch Kids everyday to hang out with Anthony. We really appreciate his work ethnic and how genuine he is with the kids.

Source: Google

★ 5

Awesome gym always clean and the staff is top notch. Shoutout to Kevin for always keeping the men’s locker room up to speed, Thank you

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Shoutout to Preston for making the tour and sign up experience a breeze.

Source: Google

★ 5

first time working out here, as a guest, they’re super nice and the equipment is incredible!

Source: Google

★ 5

awesome sauce gym

Source: Google

★ 5

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★ 5

Source: Google

★ 4

Source: Google