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GymAbout the Club
LA Fitness, a premier health club chain, is dedicated to helping members achieve their fitness goals. With over 700 locations across the United States and Canada, LA Fitness offers state-of-the-art facilities, group classes, and personalized training programs. Members enjoy access to a wide range of amenities including cardio and strength equipment, swimming pools, basketball courts, and more. Our certified trainers and staff are committed to providing a supportive and motivating environment. Whether you're a fitness enthusiast or just starting your journey, LA Fitness is your partner in living a healthier, happier life. Join us today!
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Reviews
Maggie Rose
★ 5
No complaints
Source: Google
D S
★ 5
No complaints
Source: Google
Sean McDaid
★ 5
Kyle helped me out to set my
membership up. Very helpful!
Source: Google
Mike
★ 5
Great place with Kyle.
Source: Google
Spycify Mc
★ 5
Josh Kevin and Kyle are awesome front desk crew
Source: Google
Vamsi Krishna
★ 5
Great place to workout. Friendly staff especially Kyle is very knowledgable with the products club is offering.
Source: Google
Zalak Thaker
★ 5
Thanks for the tour Josh, Kyle, and Kevin!
Source: Google
Charie
★ 3
Although the gym facility is pleasant (except for the bathrooms) I had to cancel my membership due to my schedule. I had to cancel in person and the front desk staff was immature and the opposite of professional greeting me with "what's up". I was charged an annual fee 2 days prior to cancelation but received no notification. You would think a corporation of this size would be able to refund me since it was only a 2 day difference...nope did not happen. I spoke to the "manager" at the location over the phone and he was very dismissive and refused to provide his last name stating it was confidential and he didn't have to give me anything! He couldn't even provide me with the corporate number I requested stating he didn't have it and had no way to find it. One Google search and I found it smh. I am all about young people working and managing but LA Fitness do a better job of training your employees! I will never return to LA Fitness.
Source: Google
Justin Paul
★ 3
Kyle has been great.
Source: Google
ggrier1960 Grier
★ 5
Very nice and friendly place to workout. Kyle was very helpful during my most recent visit.
Source: Google
Pavan Kumar
★ 5
Great gym with excellent equipment and friendly staff esp Kyle.
Source: Google
Liam Boggi
★ 5
Kyle was great at getting my friend into the gym to get big and strong.
Source: Google
Rohan Menon
★ 5
Kyle - was very helpful with enrollment and the different packages available at the facility.
Source: Google
Kathia Vanessa Lopez Rodarte
★ 5
Very clean, staff is so friendly! Kyle always receives you with a great attitude:)
Source: Google
Alex Page
★ 5
Been coming here for 2 years and I highly prefer it here with great staff like Kyle than any other gym
Source: Google
Nick Meli
★ 5
Dope place. I’ve been coming here for a couple years.
Source: Google
Subin Sugunan
★ 5
Signed up today at the Downingtown LA Fitness. Kyle was exceptionally patient and helpful throughout the process.
Source: Google
Varun S
★ 5
Went in to set up my membership with Kyle, Jayden, Josh, and Kevin and had a seamless membership setup process
Source: Google
Marlene McKoy
★ 5
Kyle was a great help signing up and the front desk was very polite and welcoming. definitely going to be a great place to work out and I highly recommend becoming a longtime member here!
Source: Google
Jasir
★ 5
Me and my organization was here and Kylie and his friends were very helpful
Source: Google
Shane Frank
★ 5
I train here every day or so this place is casual in. It’s not that expensive.
Source: Google
Chip Gutierrez
★ 5
I had to figure something out with my membership and working name kyle was a great help easy and fast
Source: Google
Jarrett Acker
★ 5
Kyle was great, super helpful explaining my options when signing up!
Source: Google
Jayden
★ 5
Staff are super friendly, the gym has an active and growing community, and the GOLD STANDARD for quality of machines. I love this place.
Source: Google
Curtis Austin
★ 5
Kyle was very helpful
Source: Google
Lanier Aberant
★ 5
Wow! What an excellent experience. We thought we had set up our account. Wrong! Kyle, at the front desk, walked us through the 1 hour!!!! Process with our insurance company. I can’t begin to describe how nice he has been! Also, Kevin the manager, was here to help. What great customer service. The gym looks amazing and we can’t wait to begin exercising at LA Fitness, Downingtown!
Source: Google
richard latham
★ 5
It’s been a pleasure being a member at the Chicago Ridge Location. Signing up and joining was simple. Elliot and the staff are great and always helpful. It’s reasonably priced and I’d suggest to anyone looking for a nice healthy workout environment.
Source: Google
Joshua M
★ 2
Machine are not well maintained, 80% are not working properly. Very old machine compared to new gyms.
Source: Google
Matthew Anater
★ 1
Overcrowded most of the time. Two squat racks and three benches total. The cleanliness of the restrooms consistently is terrible. They make it really difficult to cancel your membership.
Source: Google
Peter
★ 1
Filthy. Lots of people not retaking free weights. Many of the machines throughout the gym are broken and have “scheduled for service” signs posted which means they are broken and unusable. I’ve been a member for about 6 months and the same machines are still broken. Many of the treadmills are rusted and need deep, deep cleaning. Overall the gym doesn’t pass what I consider to be responsible expectations.
Source: Google
Ryan Groff
★ 5
They need to fix their clientele.
Source: Google
Ladydeedee Maryland
★ 3
I was visiting from out of town and went here for the kickboxing class. Since I was super early I worked out. The facility bathroom (Ladies) was not clean and the TV sound was not working on most of the treadmills.
Source: Google
Pascual Cruz
★ 5
Friendly staff. Constantly upgrading equipment.
Source: Google
Sashidhar Rao
★ 4
1. When a group of 5 women block one wing of the entrance, why does the front desk become blind?
2. Too many people idling at equipment with important cellphone glances. If they are that important, you deserve a full gym in your basement.
3. One black woman at the front desk occasionally (thank God for that) doesn't care if you check in or not - again, she is reading very important stuff on her cellphone. She deserves to not work as a mere front desk.
I know a gym cannot get everything right. But other than the above observations, no complaints. I've been with them for 1 year now.
Source: Google
John Maiden
★ 5
Downingtown best
Source: Google
Pearlann Spencer
★ 5
Source: Google
Amar Reddy
★ 5
Source: Google
David Holcombe
★ 3
Source: Google
Abby Yerger
★ 1
The AC barely works, yesterday the plumbing stopped working, the machines are old, broken, dirty, and wobbly. I enjoy the people there but the gym itself is rough. They really need a remodel with new equipment.
Source: Google
Tyler Donovan
★ 5
Source: Google
Tommy
★ 5
Source: Google
Jennifer Barr MPH CDCES RDN LDN
★ 5
For the price of the membership, compared to other gyms in the price bracket, LA fitness fits the bill. Staff is welcoming, equipment is available during busy times, sauna is amazing which similar priced gyms do not have and I am enjoying the group classes. I love that I can bring a friend me as well. Great local gym in Downingtown!
Source: Google
Harivamshi Diddiga
★ 5
Source: Google
Alan P.
★ 5
I love going here!!! 😍 ❤️❤️❤️
Source: Google
Hariram P
★ 3
Source: Google
Christopher Perez
★ 1
Don’t get your hopes with this location and don’t expect what you see in the pretty advertisement pictures. Save your money! AC doesn’t work not mention the cardio equipment barely ever works and is rusty/old.
Source: Google
Joe Schierse
★ 4
Source: Google
Emily Reger
★ 5
Eliot was very helpful with signing me up, and the facilities were always very clean and well maintained!
Source: Google
Mari Lashawn
★ 5
Eliot was super kind and helpful. He explained the details about my membership clearly and honestly addressed all of my concerns. I’m excited to start my fitness journey again with LA Fitness.
Source: Google
Gram Nelson
★ 1
If you get a membership here you will be paying for 2 squats racks that hundreds of people have to wait for. You will be paying for sometimes 2-3 day long periods of no sanitation wipes. (They were considerate enough to put a broken spray bottle next to the squat rack today). And I just found out today that sometimes you will be paying for there to be no soap in the bathrooms. Hopefully they can get a few more people to sign up for memberships before the city shuts off their water.
Source: Google
Kyle Wilson
★ 5
Source: Google
Lorran Alves
★ 5
I arrived 30 minutes early for my appointment, and even though Kyle was busy, he still took the time to help me out with everything. He also recommended a service they’re currently promoting in collaboration, which I found really interesting. I really appreciated the great customer service — very professional. Thank you!
Source: Google
Ramu Reddy
★ 4
Big thanks to Kyle at the front desk! He was super helpful with the sign-up and walked me through the whole process step by step. Really friendly and patient—made everything smooth and stress-free. Great first impression of LA Fitness!
Source: Google
Joshua Adadevoh
★ 5
Kyle was very informative and helpful
Source: Google
Sean Murphy
★ 5
Source: Google
Michael Urbansky
★ 5
It’s a great environment with great people. The manager Eliot is always nice and helpful!
Source: Google
Jeremy Jennings
★ 4
Kyle was great
Source: Google
Jake Kucera
★ 5
Made it super easy to sign up and get things going. Gave me a couple extra free workouts while i’m home for college.
Source: Google
Bernard Gonzalez
★ 5
Had Kyle help me sign up for my membership it was super easy and straightforward 5/5
Source: Google
Matheeha Tunnesa
★ 5
Energetic, yet laid-back environment. Eliot and Charlie were friendly and perfectly understood what would best work for me. Happy. Motivated. Will come back in a month to give an update 🤭👍.
Source: Google
Kenneth Smith
★ 3
Source: Google
Ellen Lin
★ 5
I spoke with Kyle today, he was very helpful with my situation and I’m very excited to start coming to the club and joining the zoomba classes.
Source: Google
kishore yalamanchi
★ 4
Source: Google
Denzel Curtis
★ 5
Spoke with Kyle and he was very educated on everything I needed to know.
Source: Google
Eliot Feldman
★ 5
Club is spacious and staff are gracious.
Source: Google
Fr. Jim Rolph
★ 5
I visited this gym while traveling for work and had a very good experience. The gym not only had all the equipment I needed, but was laid out in a very easy to navigate way. They had all the amenities necessary and everything was clean. I highly recommend this gym.
Source: Google
Tiffany Duncan
★ 5
Love this place , staff is very friendly!
Source: Google
Issak Sirko
★ 1
If you like rusty falling apart equipment then this gym is for you. Otherwise pick a nicer place
Source: Google
Tionne McNeill
★ 5
So far so good! Just started a membership today.
Source: Google
Momin Ghouri
★ 5
Great place honestly has everything I need
Source: Google
Rachel
★ 5
Source: Google
Elaine Dandridge
★ 5
Great zumba class. All types of exercise equipment for everything you need to improve or maintain
Source: Google
sundifu dorley
★ 5
The staff at this location does a wonderful job with cleanliness of the facility.
Source: Google
Ananya Mudigonda
★ 5
Source: Google
Kendall Wilkinson
★ 5
great customer service
Source: Google
V Harshini
★ 5
I really like LA Fitness , Downingtown.It's very comfortable for the beginners to start from basics with the advanced equipment to easily adapt to the environment.Especially,the staff is very kind and polite with guiding in the equipment necessities.The equipment is very huge and vast that no individual have to wait for their turn to finish the workout routine .The environment is very comfortable for the workout mood which actually encourages the individual to not stop themselves within the limited period of time.I would definitely suggest my friends to join the membership.
Source: Google
Abhishek Lakhanpal
★ 4
So far good with respect to location and services… yet there is a lot improvement possible on loose weights, repair/oiling of equipments.
Source: Google
lhsi
★ 5
LA fitness is a great place thanks for the 3 day pass.
Source: Google
Ryan Chylack
★ 5
Source: Google
Katie Dempsey
★ 4
I enjoy having a membership at LA Fitness! The staff and the other members are friendly, very nice and clean atmosphere. The only problem is the equipment needs to be repaired and replaced. Majority of the equipment is rusted out and does not work properly.
Source: Google
Spencer Stanley
★ 5
Kyle made the sign up process very easy.
Source: Google
Jim Mason
★ 5
Never been there, they tell me it’s nice
Source: Google
John Sama
★ 5
It was good
Source: Google
Raul Raul Johar
★ 5
Love La fitness they have me a free shirt
Source: Google
Tucanzy4U
★ 5
I enjoyed this very much!
Source: Google
Zachary Riegner
★ 5
Andrew hosted a wonderful member appreciation day. Love LA
Source: Google
Nicole LaBelle
★ 5
Source: Google
David Reil
★ 5
Source: Google
Andrew Jones sr
★ 5
Great environment for working out great staff
Source: Google
Jonathan Mawson
★ 5
Parker was amazing!
Source: Google
Wes Lee
★ 5
Eliot has been a great help to me and my friends signing up at this location. Definitely getting my friends to come to this location
Source: Google
Adam Shepherd
★ 5
This is such a great place to train and the staff is always so helpful!!
Source: Google
Zach
★ 5
Kyle was a great help signing me
up and showing me around the club!
Source: Google
Evan White
★ 5
Source: Google
Darian Boyer
★ 5
Source: Google
erian stubbs
★ 5
Source: Google
Ari
★ 5
I love parker he's a very sweet person.
Source: Google
Dan Brusilovsky
★ 5
I absolutely love this gym and the staff here is lovely. Charlie and Parker are always so nice to me and I always leave the place happy. Love this gym guys
Source: Google
Yadhii Lopez
★ 5
Me gusta ,el personal muy amable, pero me gustaria que hubiera maquinas nuevas
Source: Google
Rachel Barrar
★ 5
Friendly staff especially Charlie at the desk!
Source: Google
Alexandra N. Barone
★ 5
Parker was fantastic, and completely willing to answer any and all of my questions. He was extremely friendly and made sure to inform me in step of the registration process, which I greatly appreciated. Thanks to Parker, I had a very easy and simple interaction to successfully sign up for my membership. Thank you, Parker. - customer service skills were amazing.
Source: Google
Andrew Larned
★ 5
This is a Very clean and efficient gym
Source: Google
Rafael Teran
★ 5
Source: Google
Anthony Rutherford
★ 5
Parker was a huge help getting me and my friends memberships done. The gym is also very clean and great quality equipment.
Source: Google
sonny love
★ 5
Very clean and staff is extra nice and helpful!
Source: Google
Va Meekk
★ 5
Great experience great front staff
Source: Google
Steven Walsh
★ 1
This place just keeps amazing me by how it just keeps going down hill. Everything is broken, it’s always dirty, bathroom are horrible and to top things off they’re always extremely late to open on week days and weeks ends. There will be 50 people standing around for 45 minutes then everyone has had enough and leaves.
Source: Google
Jessica McAleer
★ 5
LA FITNESS RULES THE PLANET!! HA HA.
Source: Google
Krishna Poudel
★ 5
Enough equipment, clean atmosphere
Source: Google
Bhavani Shankar Narem
★ 5
Source: Google
jennifer Harper
★ 3
Good selection of machines, free weights and pullies, although the attachments and some equipment are getting a bit old. Needs some updating, repair, replace. The cleaning is subpar versus other LAF's. Just need to care a bit more about the place. It is busy. I don't think it would break them to put in some minor upgrades, maybe post some signs to remind people of good gym etiquette, especially new members.
Source: Google
anne knox
★ 1
1/29/25. I arrived about 510 am with my id n Medicare card an employee coming in for a workout welcomed me back
Than I had to Encounter ADAM. I was ready with my health insurance card & ID. The previous 2 years that’s all that was needed. It changed. I get Adam has to follow directions. I should of asked him to get the other employee
but respect he was working out
I sat in green chairs 30 mins
I informed Adam at the beginning my phone was off. He didn’t offer to do it on the computer for me. Which I am assuming that’s what happened past 2 years. I did look in his direction entire time. He didn’t realize a solution. As you can see in the uploaded photos he had 2 options to offer me.
I was so proud of myself for getting here to use red light n hot tub only. I am disabled I fell once 2 days ago and 4 times yesterday. I really needed pain relief from hot tub and red light
I am disabled use a cane and sometimes wheel chair.
I had my cane with me.
I drove home borrowed a credit card refilled my phone. Made an account with my health insurance and got Adam his access number
I find him very uncaring of others. Especially the disabled
Staff needs training about visible and indivisible disabilities
Than he states he could of done it with my email. Why didn’t he say something as I sat in pain for 30 minutes & drove home
SUNFLOWER LAYNARD = DISABLEd
Source: Google
Dharmesh Shah
★ 5
Source: Google
Laurencio Ronquillo
★ 4
Still the best. This continues to be the best LA FITNESS in the area by far. Clean areas, working machines, and decent patrons. Great staff. Working wifi. Spacious and plenty cardio machines.
Plenty of parking.
Source: Google
Juan Macias
★ 5
Source: Google
Vincent M
★ 3
Gym is decent but housekeeping is flat out terrible. Equipment is dirty. Floor is filthy. Sauna works but is disgusting (Boards missing soggy & rotted etc)
One of those things where you gotta suck it up and just deal with it if you want to work out at a decent commercial gym or your stuck paying premium for less equipment availability at a private gym that has less perks that go along with it.
Source: Google
Silambarasan R
★ 4
Source: Google
keena hamilton
★ 4
Eliot has been such a pleasure to work with!
Source: Google
jean drivewaylady
★ 5
Source: Google
Music.333
★ 1
Both the manager and sales rep chris lied consistently about canceling membership. Should’ve asked for a receipt rather than trusting their word.
Source: Google
Ben Hinrichsen
★ 1
Source: Google
彭风
★ 5
Source: Google
Rafael Lopez
★ 5
Big gym, with múltiple workout machines. Big parking lot love it
Source: Google
Mikey LikesIt
★ 2
Horrible. Rust is everywhere, machines with no grease so nothing slides easy or there's too much grease leaking out of other machines. The dirtiness of this gym ruined my brand new pants. Not to mention there's sweat marks from months of not being cleaned on every piece of glass there and what appears to be snot on the walls. Sticky floors, broken scales, and management that doesn't care. I watch the pride employees walk around with cleaning products but that's all they do, just walk around, they don't clean.
This location is in dire need of some TLC and I doubt it'll ever happen. Find you something else cause this ain't it.
Source: Google
Monica Fredericksdorf
★ 1
Dirty, broken equipment, and rude staff that won’t stop calling after I have requested 6 times for my contact info to be deleted. DO NOT do the free trial - it is not worth it. Certainly not worth the price for a membership.
Source: Google
Shen Shen
★ 5
Source: Google
Sanam Sharma
★ 1
Bad experience overall
Source: Google
Herb Mays
★ 4
Source: Google
Nicole
★ 3
LA Fitness has some good features, like the pool, sauna, and a variety of classes, which are definite perks. However, the gym itself is in serious need of an update. Many of the machines have visible rust, which is a huge turn-off and raises concerns about maintenance. It’s disappointing to see the equipment in such poor condition. While the amenities are nice, the overall experience could be much better with some investment in facility upkeep.
Source: Google
yumei chen
★ 1
Equipments are very old and badly maintained. Facility is dirty. WIFI is also nonexistent. The only reason being here is the pool.
Source: Google
Vijay Saini
★ 5
Great staff and other members are courteous as well.
Good choice of equipment and also classes.
Source: Google
Samuel Mohr
★ 1
Source: Google
jennifer koslosky
★ 2
It's an ok gym. You get a lot of stares, and the people at the front are really pushy to get you to take a class with their fitness person. Not very friendly at all and when I ask for help I get a scoff. I don't want to apart of this gym anymore and the only way to cancel is either going there and canceling with them or filling out a form and mailing it to their corporate office. If you ask me a company who asks for a membership at that price with the amount of people actually going could make the cancelation process available online in about 2 months but no corporate would rather pay themselves rather than listen to the customer.
Source: Google
Melanie McHenry
★ 5
Very clean
Source: Google
Stefano Candela
★ 5
Source: Google
Alexander Buzby
★ 3
This location is okay… I normally go to WC location which I think is nicer. This location is always hot as heck and their wifi is spotty - since there’s poor service in the building that means plan ahead if you stream music to work out. Decently clean, definitely room for improvement in some areas but not gross
Source: Google
Beth Stetler
★ 5
Source: Google
Paul Zahner
★ 1
Apparently, you can’t cancel your membership over the phone. I need to take time out of my busy workday to go in and meet with the manager. Utterly ridiculous. Why don’t they just say “please come in so that we can try to rope you into staying.” At least be honest about it. Shameful.
Source: Google
Hadassah Fleming
★ 1
I had to return several times to cancel my membership and was told that the manager would contact me, but never did because they were unavailable. When I called to follow up regarding my cancellation, I was told I would need to come up again as they cannot do it without me being in person. Mind you, the sales manager said to me that Madison would be able to take care of it when he took down my information. What is the purpose of taking down my information if the manager was never going to call or handle it? I am a mom of five, and it’s already hard trying to make time for myself, but now I have to waste my time and gas again to accomplish a task that should have been completed when I came in person twice. This is horrible customer service, and honestly, it seemed like there needed to be an operation manager available for guests, especially when they come during regular business hours.
Source: Google
Adrian Bythwood
★ 5
Source: Google
Lauren Blalock
★ 5
I have been a member of LA fitness for 2 years, and it is the most enjoyable gym environment I have found. Brett, the custodian here keeps the gym clean all throughout the day, never leaving spills or garbage on the ground, which I have not found to be the case at other locations or gym clubs in general! Barbara the Pilates teacher is one of my main reasons for coming to LA fitness, she offers high quality Pilates instruction and my only feedback is that I wish she had classes more frequently throughout the week. I met Kurt, a new personal trainer who is a great addition to your team. He is quick to be helpful and went out of his way to find answers to questions for me even though this is only his second week at LA fitness. I recommend this LA Fitness Location to everyone in this area, if you’re looking for a great workout environment with a helpful team, a clean space, and overall friendly gym goers.
Source: Google
Julian Castillo
★ 1
Dirty, none of the equipment gets upgraded. The treadmills are so old that they are still equipped with chargers for really old iPods. Equipment takes forever to get serviced when it's broken. Always missing paper towels and soap in the bathrooms. Weights are never in the right area
Source: Google
Jeremy Zaucha
★ 4
Great gym but cmon refill the wipes and sanitizers!
Source: Google
Julius Berger-Sánchez
★ 5
Source: Google
P L
★ 3
Not really a good example of La fitness. Very dated. The hot tub doesn’t work and that water is super murky. Has been out of order for a while.
Source: Google
Leah Neuhauser
★ 4
I like this gym but it needs a bit of work.
Source: Google
Roberto Ng
★ 5
Source: Google
Tayvun Bens
★ 5
Tyler , was an amazing rep and far exceeded job requirements I do appreciate the service and the greeting was warm and all services was handle to perfection a gym membership with no problems or no extra work THANK YOU !
Source: Google
Brad Lentz
★ 5
Source: Google
Bryce Moore
★ 5
I am visiting family as an active duty Military. The staff was extremely helpful in getting me the ability to workout in such a short notice with a membership that fit my timeline on my visit.
Source: Google
krimish shah
★ 5
Source: Google
Quiandel L. Rodriguez
★ 5
Excellent..but we need sanitation to be more strict. My opinion.
Source: Google
Farah “Farah Salem” Krzywicki
★ 5
Source: Google
Adam Sekellick
★ 2
Great gym, lots of space and people are generally courteous here. Only complaint is that they don't clean it enough. Under the machines and benches there is almost always a lot of dirt and grime. Only day without it is obviously the one day a week they come in and vacuum.
On edit: Only gotten worse despite replacing the floors which should have make it easier to clean. Any time there is a plumbing issue it's months before being repaired.
Source: Google
Saikumar Buddha
★ 5
Source: Google
alyssa marcocci
★ 1
Joined in August at LA Fitness instead of other lower cost gyms solely because they had the Kids Club. Less than a month after joining, without any email or call giving notice to members, the Kids Club abruptly closed. Only notice was a few small signs posted in the gym. So after two weeks of going, and dealing with the struggle that comes along with getting a two year old comfortable with going to a new place, they close due to "lack of attendance". Since I could no longer atrend without being able to take my child, I tried to cancel that day, September 5th. Was told I would have to wait for the manager to come back from vacation to cancel my membership. Called several times in the week or two after, and was told again that I needed a manager to cancel my membership. Finally got a hold of a woman who said she was the assistant manager (not sure why I wasn't put in contact with her to begin with if the manager was unavailable). She told me I had to cancel in person and couldn't over the phone because they needed to verify my identity- clearly a stall tactic considering just about any other membership in the world can be cancelled over the phone. Finally got around to making it into the gym to cancel, and miraculously, an associate was able to cancel my membership for me. So trying to make it in when a manager was available for no reason at all. In the midst of all this, I was charged another month's membership payment, along with a $50 annual fee that I was not informed of when joining. I told the associate who cancelled my membership that I needed to be refunded for both of these fees- the monthly membership fee because it incurred while I was waiting for a manager to cancel my membership, and for the annual fee because it was charged to my account just a month after joining and was never explained to me. After initially saying he couldn't refund anything, the associate finally agreed to refund the monthly membership fee but said he couldn't refund the annual fee because "it was explained in my contract". Being deceptive and using stall tactics to get members to keep memberships that are of no use to them most definitely comes from a culture that is trickled down from corporate. I also have a hard time believing that the manager who signed me up for my membership had no idea the kids club would be closing in less than a month, when I clearly explained to him this was my main reason for joining.
Source: Google
Grace Hennessey
★ 5
I would highly suggest signing up for personal training here! Andrew made me feel comfortable and I’m excited to keep going.
Source: Google
Amaryllis Carrion
★ 5
I have recently attended La fitness by quarrey road. I have commenced with a personal trainer Andrew, who has assisted me with my physical development. I am currently in the second week of training and he has treated me with great reverence and has added further knowledge on my training. Comprehending that growth does not occur in comfort zone means you must push yourself even harder to achieve success. Andrew has been a great motivator with me for where I am weak, I will be made strong! Thank you Andrew for the commencement of this journey and I look forward to continue working with you in the future.
Source: Google
scott r
★ 4
I’ve had a great time at LA Fitness. The variety in equipment could use some expansion but overall the place is nice, well kept, and the staff are great. One of the personal trainers, Andrew, has been super helpful. I’m not a client of his but poking his brain when I’m a little confused has been a great help to me and my progress. All of the staff are also super friendly, knowledgeable, and eager to help even with the little things.
Source: Google
Nebia Chism
★ 3
I would rate a 3.5 if I could. Basketball court is fine. Some equipment should be replaced or deeply cleaned (scrub) Only thing that’s a real issue is the swimming pool and hot tub. Floors need power washing. The tile and flooring within the hot tub and pool need replacement. Lots of dirt, hard stains. Took a dip in the hot tub and it was dirty, lots of tiny particles. You can tell is hasn’t been cleaned in a while.
Source: Google
Carlo Ursal
★ 1
Personal training is horrible it took a month of my "personal trainer" Andrew canceling on me the day of to even see him. The first time I saw him was after he was called back into the gym after he didn't confirm our session and said "Oh I forgot". The "personal trainer" has cancelled a session in the morning and has asked 10 minutes before our scheduled session if I was coming and when i responded no he asked how far away I live. The second session i had he asked if I could come 2 hours beforehand after canceling on the time he chose. Even after 2 months of him canceling every session they want to charge us $2,000 to cancel. Despite me trying to book every week for the past 2 months. DONT GET PERSONAL TRAINING HERE.
Source: Google
J M
★ 5
I wanted to give a shout out to general manager Tyler H. and one of the trainers Vee R. Tyler was super helpful in getting my membership started. I had my first session with Vee today and it was also a great experience. I would recommend this gym to friends and family. And @LAFitness give these guys a raise!
Source: Google
Ray H
★ 4
This is one of the smallest LAF I have seen but mornings seem to not be crowded
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Mike Mcdermott
★ 2
Water at water fountains is always warm. None of the TVs or channels work on the ellipticals. The men's bathroom is normally disgusting. Not cleaned nearly enough given the traffic.
Source: Google
G Tak
★ 1
After 2 yrs at this gym here's what you can expect:
-always filthy, rarely cleaned, i've seen the same tumbleweeds of hair and dust for months at a time
-much of the equipment is broken or only partially working for weeks to months (ex. counted 27 cardio machines down at one time), most of the equipment 20 yrs old and rusty, no safety inspections (had a cable break, a peddle fall off a bike, and numerous other pieces of equipment break)
-discourteous clientele, dropping weights, leaving gym bags all over, not wiping equipment down, blocking the dumbbells, and trying to use multiple stations while people are waiting
-unconcerned staff, complaints go unanswered, everything blamed on corporate, constant staff turnover, always multiple staff members on their phones and even had one that walked around with an erection on more than one occasion hitting on the girls in the gym
-more teenagers than i've ever seen in a gym (sitting on machines using their phones, taking pics and video in the locker room and gym floor, basically socializing and making a nuisance of themselves)(managment claimed that recording pics and video in the locker room was permitted), it's like a daycare (young children being dropped off and even found a 12 yr old in the pool by himself while mom was elsewhere in the gym for over an hour)(management claimed that 13 yrs of age or older were permitted full access unaccompanied)
-sauna/pool/spa all broken at multiple times
-basketball players being loud and disruptive or dribbling around the gym floor, sometimes playing music that can be heard throughout the gym competing with the gym's music
Overall, this facility and the way it's run are a nightmare and don't deserve even one star.
Source: Google
Yehoshua Forman
★ 5
Great facility, Tyler is the man, talk to him!
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Andrew Lister
★ 4
I like the pool!
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Robert
★ 5
Forgive my previous negative review. Form your own opinion. Nice facility. Just wasn't for me. My negative experiences shouldn't affect this business in its entirety. Bless
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Nolan Kuhn
★ 5
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Marcus Young
★ 5
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Jiaire Rogers
★ 5
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Mason Hallier
★ 5
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Ty Herring
★ 5
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Stepan Matskevich
★ 2
No hot water in shower
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Vee Russell
★ 5
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Jonathan Clapp
★ 5
My wife goes swimming here every day. She loves it. Sauna, hot shower.
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Roberto López
★ 2
Los aparatos en muy mala condición
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Hridaya Mane
★ 5
I love this place and they have renovated the flooring recently.
Source: Google
Adriana Falco
★ 4
UPDATE TO PREVIOUS REVIEW: LAF Downingtown just completed a renovation and the place looks great!!! New floors and some of equipment moved for better traffic flow. What a difference it makes!! 4.5 is my revised rating. All is needed to be a 5.0 is new equipment. Also the new Operations Manager is great. Very professional, personable and listens to members’ comments and suggestions.
Source: Google
Jeanine Aversa
★ 2
Poorly maintained equipment. Often dirty. Limited trash cans. After being closed for 9 days tvs still not working and broken equipment. Very disappointing
Source: Google
S M
★ 5
Nice and clean facility!!
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Dan Wilson
★ 3
Time to refresh management
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Jeff P
★ 1
A lot of machines have been out of order for 6 months or more. Many of the others are rusting in place and need TLC. The heat is broken in the yoga/fitness rooms for weeks now. Place has been on a downward trajectory since the pandemic. Time to show it some love.
Source: Google
Gora Banerjee
★ 5
Very good place for fitness... specifically in winters the temperature controlled swimming pool is definitely a great place to swim.
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samuel hobbs
★ 5
Nothing Special
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Ø BŁØČĶ
★ 5
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Gabe Conaway
★ 5
One of the best communities around here with great people employed
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Aadit Gupta
★ 5
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Rick Hilliard
★ 1
I’ve been a member here for about 4 years and since day one it’s been getting worse. I counted 29 machines that were “out of order”. It’s a dump. Do some research and find another gym.
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Shardul Jagtap
★ 5
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Antonio Marsillo
★ 5
Great gym In the area
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Carter Wilson
★ 4
Great staff. But floors need to be replaced
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Evan Kent
★ 5
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patrick frederck
★ 5
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Owen Harris
★ 5
great clean gym awesome environment
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Anthony Hutton
★ 5
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Dark N Brown
★ 5
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ally nicole
★ 5
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Tyrone Lane
★ 4
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Aiden Brook
★ 5
Friendly staff!
Source: Google