LA Fitness

Glenside, 371 Highland Ave, Glenside, PA 19038 | ★ 4.3 (1008 Review)

📞 +1 215-277-2032

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Gym

About the Club

LA Fitness, a premier health club chain, is dedicated to helping members achieve their fitness goals. With over 700 locations across the United States and Canada, LA Fitness offers state-of-the-art facilities, group classes, and personalized training programs. Members enjoy access to a wide range of amenities including cardio and strength equipment, swimming pools, basketball courts, and more. Our certified trainers and staff are committed to providing a supportive and motivating environment. Whether you're a fitness enthusiast or just starting your journey, LA Fitness is your partner in living a healthier, happier life. Join us today!

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Reviews

Mark Stone

★ 5

Source: Google

AU MATTER

★ 5

best place to go get pumped💪🏾

Source: Google

Bashir Hassan

★ 5

Great gym. Great equipment. Only issue is the showers, the curtains tend to have mold and need immediate changing.

Update: The curtains were changed after this review. 5 stars to any business that strives to make immediate improvements when brought to their attention.

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Christopher Brooks

★ 5

Best gym in Glenside

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TrillxJac

★ 5

love this gym excellent customer service I had so much fun

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Christopher Joseph

★ 5

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Jason Hopkins

★ 5

Jos is the man

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Jeanette Cox

★ 5

Great Author/Speaker Event.

Exercise is beneficial for the Brain 🧠

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Jim Mayhew

★ 1

Cleanliness and safety are an issue here. Staff just tell me “they are doing their best”. Tried the online complaint and no change. Bathrooms have mold in the showers, the place goes days without being cleaned and when they do clean it’s a poor job. The bench in the Sauna and a support arm in the toilet have been broken for weeks. These two issues are safety issues as is the black mold in the showers. Seems no one gives a care at this facility. I used the Fort Washington facility now. Much cleaner and safer.

Source: Google

Henry Zyman

★ 5

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Halyna Hitel

★ 5

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grayce sweeny

★ 5

I love this location! Joe, Leigh Ann, and Gail are always so welcoming! One of the most clean and friendly gyms that I’ve been to

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Maggie Rhamy

★ 5

Amazing gym with great coaches and an even better community. Every class is different, fun, and challenging. I’ve made real progress here — both physically and mentally. Highly recommend!

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Zack

★ 5

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king atkinson

★ 3

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Janelle Cornish

★ 3

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Ebony Holloman

★ 2

The staff is very nice. With that being said, the gym is very dirty and it smells so bad, especially in the ladies bathroom. This is not acceptable. I pay double of what I pay at planet fitness and yet this gym is a disgrace in comparison when it comes to cleanliness.

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Lyle Tipton

★ 5

Wonderful gym community and staff is welcoming and friendly! Shoutout to Joe!

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Machen Livingston

★ 5

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J R

★ 1

Maintenance is definitely an issue here. Good selection of equipment but when something breaks, they take forever to fix it. Same machines have had “scheduled for service” signs for over 5 months. Even the mens bathroom is constantly in lousy shape
Edit: They have an ab machine thats been broken for over a year. If they’re not going to fix it, then replace it already. There very aware of the issue

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Tommy

★ 5

I was gonna do the 3 day pass but after I had a good conversation with Faison and it made sense to just sign up.

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Dillon Oh

★ 5

Faison was a great and kind person when I got in. Was helpful by answering any questions I had, it was my first time being there.

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John McCracken

★ 5

Great service the membership director Joe was extremely helpful and kind

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Bill Velazquez

★ 5

Faison was super helpful when we came in! Great LA Fitness location all around

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Jerry MItnik

★ 5

I’ve been attending LA Fitness for the last few months after leaving Planet Fitness. The place is really improved in the last few months with the new management team, including Faison Joe Christopher and Gail.
That said, I am glad to give them a five star review. I enjoy the atmosphere the cleanliness the pool and the company investing back into the club fixing things that needed to be fixed. Thank you for that. I’ll be sure to mention to my friends about switching memberships.

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Nick Jordan

★ 5

I talked to joe the membership director and he gave me a ton of information and took time out of his day to help me set up the membership.He was very helpful and if you need anything, I would talk to him

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Ladydeedee Maryland

★ 5

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Lady Phoenix

★ 4

Nice gym, friendly staff. Only issue is machines are always broke

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Derek Miller

★ 3

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Lee

★ 5

If you want a chill atmosphere, this is the gym to go to. They have a basketball court, pool, and the turf area. It's never crowded and pretty spacious for a medium-sized gym. One of my favorite gyms to go to.

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Gretina Aaron

★ 2

The customer service from the staff is great! However, after being a member here for a month ( Glenside / Abington LA fitness ), I’m very disappointed of the lack of cleanliness. You can smell like the place need a good through cleaning and a little brightening with the facility.i’ll give it some time and if nothing changes I guess I stay at my other franchise gym.

Source: Google

M M

★ 1

Been a member for years was my son was assaulted ..at the gym..Three black males who ran off …while playing a pickup game.. no money involved..no trophies..I advise him to stay away from there ..Or someone won’t be able to to make it home ..Sad Member should only be allowed one guest..Nothing is in forced …….Gotta save my son..For sure if I was in attendance..We be on the news ……..Sad..Sad…Sad….Wouldn’t advise no one to go there …It was Sunday afternoon ..

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Aleah Pace

★ 5

This is a very welcoming gym compared to others! The staff is great and always willing to help when needed. I’ve been coming here almost everyday since March and have never had any issues. The club itself is great, with multiple things that can be done/utilized to help you achieve your personal fitness goals. The trainers go above and beyond to work directly with you and figure out what works best for you. They take the time to work with you on the specific areas you want to focus on as well as strength training all around. There’s multiple classes available at this club to give you more options outside of your standard workout equipment. My mom does the aqua classes and she absolutely loves it.
I’ve worked with Joe & Andre; and I train with Jaime. All are great and helpful in so many ways. Joe has just about all the answers, so if you ever need help he’s your guy. Andre was the original person I worked with in the very beginning when it came to my evaluation to help determine which training program would work best. He’s also someone that can help you with stretching to further aide in your fitness goals. And Jaime is who I’ve been working with for the past few months and he’s one of the best trainers I’ve ever worked with.
Overall, this is a great gym to be apart of and you’ll always feel at home when you come in!

Source: Google

Joan Paaske

★ 3

I have been coming here for several years. The staff is very nice.
The women's shower area is really horrible. Moldy, hair in the drains for days. I come to swim but leave without a shower. Please do something to clean that area often.

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ta Brown

★ 1

This gym is very dirty. It’s so bad it smells wipe the floor with a wet wipe and it was black, also it’s always hot

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Kim Wilson

★ 5

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Johnson John

★ 5

Mhm

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M K

★ 3

This club is starting to improve they just need to keep up on the housekeeping end of things. The gym shouldn't be smelling like sweat all of the time

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William Manchester

★ 1

The lack of management at the Glenside LA Fitness is incredible Sauna down 4 weeks and counting. HV , Fort Washington sauna breaks fixed next day. It’s just a phone call . Definitely starting to think they are shutting it down to cut cost. But the will never pass that along to the members.

Source: Google

Brian Brown

★ 1

2 months to fix the sauna? Thats what the said when I called???? Fix the sauna. Stop lying to your customers!!! Huntingdon valleys sauna went down and was fixed within a week! Ffs

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Sean Dougherty

★ 1

Old machines, smells weird, annoying music. Worst gym I’ve been to

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Eric Hodge

★ 1

Had to edit my review from two years ago.

Although when I first joined this club, Beatrice the manager was amazing. However, Beatrice no longer works at the gym and the quality has subsequently gone down tremendously. The sauna (with an occasional roach or two) is out of order every other day, there are power outages that shut down the gym frequently, the basketball court is never adequately swept, and to make matters worse, the entire gym sometimes smells like feces upon entry. As much as I wanted to love this gym for being so close to home, compared to other gyms, this quality is completely unacceptable. It is absolutely not worth paying the same fee as other LA Fitness, who actually take pride in the services that they offer. Including having other amenities such as the smoothie bar, T-shirt giveaways, etc.

I do want to shout out Devin the trainer for being one of the few positives at this gym. But other than that, the negatives far outweigh the positives here.

Source: Google

David Manchester

★ 1

The Glenside LA Fitness is lacking in so many ways, I go to 4 other La Fitness and they are all have more working equipment and much cleaner. For example the Sauna has been down for the last three weeks and was down for 6 weeks, 4 months ago. They claim it is being service, which I have never seen anyone working on it. The staff here are good this definitely falls on management which is poor and I would not recommend joining this gym until they clean up and fix the equipment and get new people in charge. To members I would call corporate and complain ask for refund.

Source: Google

Naomi Varmah

★ 4

3rd time at this location, it’s usually quiet I think pretty good with clean spaces. would like more care in the jacuzzi dead skin floating in the foam. Thank you for trying to keep the pool, bathrooms clean and changing area. That’s what really takes a gym upper echelon .

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Sean H

★ 1

Would love to see more squat racks and less cardio equipment. Seeing a growing populous of tripod people.
Also, staff needs to establish some pool lane management as do most LA Fitness gyms. There are only 3 lap lanes, if you're trying to walk the pool, stick to the lane with the other walkers.

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Tony G

★ 1

the basketball people are rude and filthy at the gym as always

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A. Tran

★ 5

Big and spacious. Has alot of imenities for a low price!

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Denzel Buie

★ 5

I’ve been going here for years ! Always great staff working here. It a nice spacious gym. With the basketball court & sauna

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Chavos Chavos

★ 5

Great work out Andres signed me up put me thru a good pre work out before I gotta started with my personal trainer

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todd lowel

★ 5

I have never used a personal trainer before. I watched Jamie help alot of people at the gym. When I first joined he saved my daughter from passing out over the years we talked about this and that, after coming back from my 5th knee surgery I felt like trying to get that extra push. He gave me 2 sessions and I tapped out both times but felt great. If you want that hard push seek out Jamie he will punish you there!

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Jamal S.M.

★ 4

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Kamal Searight

★ 5

Great Gym

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Sylvia Bryant-ouattara

★ 5

nice comfy and clean

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Juan Torres

★ 5

Clean and organized

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Dee Sag

★ 4

Ms. Lee bodyworks was excellent...and Nickoya zumba was great as always...I'll go anywhere for great classes

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Michael Jackson

★ 5

Great place to work out, the sauna will have you sweating to the oldies

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Jae Hwang

★ 2

냄새나고 지저분한느낌

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Yolanda Brown

★ 5

Nice gym. Very spacious and roomy. Well maintained. I will definitely come more.

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Vicktoria Solomon

★ 4

I have to deduct a star due to how HOT it is in the gym. I don’t believe this gym has AC. If it does then it’s not being used. I LOVE Kayla’s zumba classes here! Shes an amazing instructor. But even in the group fitness room it is extremely hot! I was on the treadmill yesterday and felt as if I was going to faint due to heat. There is no air and no circulation. Over all the gym is clean. I’m glad they finally cleaned the whirlpool! Hopefully we can get a couple more fans for the group fitness room. It’s such a large space and the two fans aren’t enough to cool it down. And I hope they turn the AC on if they have it.

Source: Google

Jeanette Codrington

★ 3

My ONLY ISSUE with this location is that the sauna NEVER works. I go to this la on the weekends, city ave during the week. City ave's sauna always works and is always blazing. One day I spent 20 minutes in the Glenside sauna and did not break a sweat. I went to the desk and asked the guy, how long do you think I was in the sauna by looking at me? He said you didn't go in yet🤦🏾‍♀️. I said I just spent 20 minutes in there.

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Christohper Marsceill

★ 5

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Artrell Breakfield

★ 5

The customer service from here including management is 5 stars and beyond!!

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Betsy

★ 4

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Jane McVeigh

★ 5

I love this gym. I attend water aerobics classes three times a week here... Bob's classes are wonderful. . I especially love the diversity at the Abington gym. Young and old...mostly older...male and female..black and brown and white. I've made many friends...the spirit is happy and friendly. It's the absolute best way to start my morning. The women's bathrooms are always clean.

Source: Google

Stuart Pastman

★ 2

This particular LA Fitness is the dirtiest and worst equipped gyms I have ever seen. Many members bring their own equipment (eg, ropes, grips) because they're N/A. Often out of toilet paper or paper towels. They removed the hand sanitizer right after the pandemic! I asked the GM what happened and the GM told me pressing the button spread germs.

The staff are friendly but...

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Barbara S

★ 5

Helpful, friendly staff. Clean equipment with lots of variety and they have a pool! I highly recommend

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Jayne Kranjec

★ 5

Joe the General manager was very helpful today when I had issues with my login. He’s very pleasant to deal with. Give him a raise!!!!

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Ken Matt

★ 5

No place like it, you kidding me lol

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Cynthia Thornton-Landis

★ 4

Love the fitness equipment. The house music is so loud that it is very difficult to hear your own music even wearing headphones.

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phl qaa

★ 4

Has sauna no steam room I like this location, not too bad smaller compared to gyms locations clean

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Princeton Batts

★ 3

I love this gym but lots of broken things here at least three ellipticals are broken at least two treadmills and the host of other equipment. They don’t fix it have been broken for at least nine months ridiculous especially with the amount of money he pay dues. 3 mens urinals. All are out of order! Cmon man

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Hayes Family

★ 5

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Pamela Walker

★ 5

The is really clean and front is professional

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No one's Business

★ 2

They've had an AB machine broken and out of order for over a yr now and no attempts to fix it. Working at a gym before I know that these machines are such an easy fix

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felipe velez aponte

★ 5

Nice gym is the best 🔥🔥

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Carlos Ferreras

★ 5

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Nick Seitz

★ 5

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Claudette Johnson

★ 5

Some new machines and good music!

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Stef Maddox

★ 5

Its clean. Never too crowded.

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Mark Robinson

★ 5

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Rosy Shen

★ 5

Joe is always there to support and encourage me to keep it up and remind me taking time to reach the goal. I like his words of taking 3 steps forward and allows 2 steps back and still win 1 step forward. He will patiently show me how to use the machine correctly and gives the tips of efficient way to build the muscle. Every time I am there, I feel I am not alone, that is very helpful for maintaining my consistent gym routine.

Source: Google

marc hill

★ 5

The best hands down when it comes customer service hands down Joe stavely very respectful and considerate for all members for la fitness keep on thriving

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Amel O

★ 5

Sat down with Joe Stavely he was very informative, professional and very helpful in helping me decide what plan was best for my overall fitness goals! Thanx Joe!!!

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TAMARA QAYYUM

★ 3

The host always greets guests and equipment is in great condition. There's a cleaning person and the fitness room is kept neat. But there's a punching bag someone apparently damaged severely that has not been repaired or replaced nor taken down...😔

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John Adams

★ 5

This club is excellent ! Kudos to Joe and all his great staff members.
Albert Crawford

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John Mclaughlin

★ 5

Excellent staff and service and very clean facility.

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Shamar Hall

★ 5

The staff there is great… very professional and responsive. Love it here

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Keisha Lowery

★ 4

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Ian Rumnock

★ 5

Great Staff!! Joe & Kayla run a great ship here!! New treadmills and great all around friendly staff!! I come with my Autism clients, staff is so accommodating and the members are great too!! New super hot sauna!! Always parking and a great location .

Thanks Again!!!

Source: Google

Andrea

★ 5

I worked w Joe , the general manager. I have just finished physical therapy from a broken femur. Joe set up a program for me for upper body and continued strengthening of my legs. He was patient, kind, supportive and very knowledgeable. I feel like I now have a program to really help me progress .
I am very pleased 😀

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Kayla McCray

★ 5

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Diep Pollen

★ 5

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Adrianna Urbano

★ 5

Kes was an absolute pleasure to walk around with; he made us feel welcomed and helped point out what areas fit with our personalities. We’re excited to get our journey started; thanks Kes!

**5 starts for Kes🔥

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Nina Slemmer

★ 5

This location is great and the gym is well kept. Kes gave my friend and I a tour which was very informative and fun. I look forward to working out at such a welcoming location with such nice staff. *5 stars just for Kes, he was phenomenal 😘

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Alyssa Joseph

★ 5

Joe and Kes have been a great help …

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Elizabeth Shannon

★ 5

Came in today to sign up thru my Medicare plan. Kes was very helpful and efficient! Looking forward to getting started.

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Christopher Stephens

★ 5

Ask for my man Joe Stavely. He made it the enrollment process smooth and easy. Worked his magic to make sure I got a convenient and affordable plan. Definitely ask for him!

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Elad Shoham

★ 5

A great gym to stay in shape for the summer. Fairly clean overall and the staff are very nice and helpful. Had a great encounter with Kes (a member of the sales team) who was extremely friendly and attentive to what I needed help with. Would recommend

Source: Google

Zak Krone

★ 3

The equipment is good, the staff is perfectly friendly, but it rarely feels clean and the pool has been down multiple times.

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jamaal white

★ 5

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master your emotions

★ 2

The pool area is a problem. You can visually see that they do not clean it. In the corner of each pool and sauna is clumps of dirt. There is also a population of Asian people that come in there and spit in the shower that is there for people to use prior to getting in the water. They also spit on the sides of the pool and throw water on it. I voiced my concern once to the workers and they came in with some sanitizer and wiped off the spit, but it is not going to change the people that come there and do that. I went to other locations like Andorra and Cheltenham and I did not see the caked up dirt in the corners that's when I realized they are not cleaning the pool. Also, there is a drain or something near the bathroom that spells of urine. I told them about this too. I just go to other locations now.

Source: Google

Thanh Nguyen

★ 5

Love this place. The members and staff are very kind and welcoming. Management is awesome, Joe's the best

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Tan Nguyen

★ 5

I love this location because of the staff and it’s not too busy like the Cottman spot l. The staff is amazing as well. Joe always makes sure everyone is good ! Highly recommend this location !!!

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J E

★ 3

Needs more ac. Dead bug seen on floor in front of machine I was working on. Staff friendly.

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Sarah R

★ 5

Abington has a real sense of pride among the current staff. It’s felt and seen throughout the club, from the friendly, and often personalized welcome, to the cleanliness of the club. The fitness journey is truly collaboration at Abington. The staff is collaborative with members; always available and eager to assist, from machine guidance to just figuring out what focus day in the gym it should be. Personal training also has the most variety of trainers and availability, among the other local clubs. Abington has quickly gone from my backup club to my main club.

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N. Matthews

★ 4

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Susanna Taylor

★ 4

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Joseph Stavely

★ 5

This is one of the best and cleanest LA Fitnesses in the area! Go see the general manager for great deals!

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MAN 32

★ 4

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Lyndya Lee

★ 5

I was very empressed with the cleanliness of this location in Abington/Glenside. The Pool and Sauna is impressive. I was also impressed by two of your staff members Corey Edwards and Chris Thomas. Corey convienced me to get the higher membership (although I was not originally interested in the gym,) yet I'm glad he did!!!! Chris on the other hand was only answering my question about some of the equipment, that turned into a mini 5-7 minutes of personal coaching, about what I should be focusing on to achieve my goals. So, although there is no gym near me in NYC, I travel enough places, no will be able to go in some of the other cities I visit and work in. So cudos to #1: Corey Edwards for pulling out his fishing line and reeling me in. And #2: Chris Thomas for convincing me that not all gyms are bad.

Source: Google

Tony Bermeo

★ 1

This gym is absolute garbage. Equipment broken. Sauna broken for over a month. Cockroaches in the pool area. rude staff besides a handful of good people. Save your money and go somewhere else.

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tyler fox

★ 5

I have gone to this location my entire 17 year lifting Career. Friendly staff and the members here are polite and down to earth no worries when you go to this facility

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Kayla McCray

★ 5

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Steve Lewis

★ 4

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Kenneth Gomez

★ 5

Nirvar was amazing!! He knows his stuff and he definitely just upped my experience at LA fitness! You can tell these guys ACTUALLY care about their gym members. 10/10 and i will continue going to LA fitness becuase of people like him :)

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Kelly Swain

★ 5

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Justin Bell

★ 5

This gym and staff are truly exceptional. The manager, Kayla, has created a welcoming atmosphere. The staff's positive attitude reflects in the overall experience, making it a pleasure to work out here. Highly recommended for those seeking a positive and friendly fitness environment.

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Tamara Qayyum

★ 5

Although the woman who answered the phone was neither friendly or professional, I found the club clean and the classes I took with Linda, great!

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vernon smith

★ 4

I love the holiday hours my only concern is first the upkeep of weights the dust and rust build up is really bad. Also I frequent the Wyncote location most Sundays early upon walking thru I consistently see trash in the men's room and toilet paper and hand towels not replenished. Telling me the the Saturday crews don't set up the Sunday am team. I feel management walk thrus should be down and know one is to go home without leaving the next shift in better shape. I love the gym and want it to do better in 2024.

Source: Google

Geoffrey (GMCDB)

★ 5

Go get your Fit on. Clean. Great atmosphere. Great equipment. Friendly. Pool. Sauna. Whirlpool Spa. Basketball court and more...

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David Weitz

★ 5

I grew up during a time when belonging to a gym was difficult for those who didn’t look the part. I first joined, “ The judgment free” gym. I stayed there for a couple years until I finally had the courage to walk into LA Fitness where I felt no judgment at all. The facility is beautiful, clean, roomy and has a very very friendly staff. They also have a great pool, hot tub and sauna which really made all the difference in the world between leaving Planet Fitness and joining the LA fitness Facility.

Last but not least, The community is friendly, polite, and I couldn’t have taken a better risk joining.

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Maxim Sverzhin-Babiner

★ 1

Very disappointed with how rude the front desk is. Called me "buddy" and kicked me out of the gym 15 minutes before closing because "I got somethin to get to" I have been an LA fitness member since 2004 but with the early closing (they lock the doors at 930 even though closing time is 10) and extremely unpleasant attitude and bullying is astounding. It seems that ignoring the core values of the business and lack of oversight is becoming endemic. I predict this is the beginning of the end for this one great chain especially because crunch and others are opening back extended hours and this one is stuck in the covid era. One by one all my friends are reporting similar experiences. Also there are cockroaches all over the locker rooms and pool area. They are literally everywhere. Crunch, 24hr fitness, planet fitness are all leaps and bounds better. Choose something else and avoid the aggravation.

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Jeri Moore

★ 5

This is going to be my all the time gym they have the sauna, jacuzzi and juice bar which I REALLY REALLY LOVE. I see that other ones have CLOSED down their JUICE BAR so im going to stick with this gym. 🥰🥰🥰❤️❤️🔥🔥

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Kha Swervo

★ 5

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pedro santana

★ 5

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madeline seltzer

★ 5

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Noelle Sewell

★ 5

Even though it was crowded it was very clean.

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Benjamin Huu-Nguyen

★ 5

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Bel Nguyen

★ 5

Amazing gym love it here!!!!!

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Garrett Gallagher

★ 5

Jamie is extremely kind, helpful and organized. She works hard and runs a tight ship and it shows.

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Ebony Chatmon

★ 2

Most of the time I have no problems but I have been harassed twice about closing time in the sauna 10 min before closing trying to relax . The staff yell and are extremely rude .I’m never treated this way at the other La Fitnesses.

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Ксения Монастырева

★ 2

I've been going to this gym for six months. And everything was pretty clean. But today i saw cockroaches in the pool and in the shower. Please do something

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Nina Simone

★ 5

The energy they give is awesome I really like the workout they showed me I still feel it in my thighs and core. I’ll definitely be back !

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Damond Jackson

★ 5

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Sheena Starling

★ 3

I attend the gym early evenings during the week. Some of the staff are helpful, but La fitness takes out too much money every month plus the annual fee to have sound system issues for Zumba classes ( the speakers need to be wireless to remove the outdated equipment, the mats for yoga snd other floor activities are torn up. The overall gym needs to be cleaned deeply and the mirror needs to be fixed in the studio

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Isaiah Jones

★ 5

Great place to workout!

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Julens Coffy

★ 5

Joe great guy 👌

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Amber Heath

★ 5

The location in Abington is amazing. My personal trainer Joe was awesome. He gave me the push I needed to get through my workout and made the whole experience enjoyable.

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Jaimie

★ 5

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Chris Andrusko

★ 3

This place is outdated and dark-looking walk in then walked out dirty place.

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Jennifer Tsui

★ 4

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Rita Roni

★ 2

I agree with some of the recent reviews about the front desk staff at the Glenside gym being unfriendly, unsmiling, and basically loud and obnoxious. I'm thinking of one of the male employees in particular. The staff at one time were very friendly, but that has not been the case for a few years. The Glenside gym was very clean, but recently the bathrooms have become dirty. Who came up with the idea to remove the paper towels from the gym, a very bad idea. There is no way to dry the equipment after wiping it down with the disposable sheets. Terrible idea. Most of the guests are friendly.

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Joyce Gailliard

★ 4

Have been going there to do water exercises for a home exercise program for about the last month. I've been able to get in the pool without much of a wait. There are three lanes with a limit of 2 persons per lane. I really appreciate being able to do this.

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Chelsea Broadhurst (charientismandtea)

★ 5

This LA fitness is consistently one of the cleanest I have visited. I will always go out of my way just to come here because they are the very best. I love how friendly everyone is, both staff and clientele. There is never any worry over ‘gymtimidation.’ The community is welcoming and they take care of their space, and the culture that this staff has fostered is wonderful.

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Delaina C.

★ 4

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Lynda Mitchell

★ 2

Pleasant, and clean for the most part, but late this afternoon about 5 pm, there were two people at the front desk who were behaving unprofessionally. They were loud, laughing, and having a good time with each other to the point where one of them actually moved from behind the desk shrieking, laughing, having a good time with her colleague. Not a good look in terms of a mature image for front desk staff members (or any employee) to exhibit. I understand it's ok for staff members to have a little fun with each other sometimes just to help to pass the time if nothing else, but this was ridiculous today.
I have frequently had to report paper towel dispensers that were empty. Seems like a small thing, but I don't think it's appropriate for gym members to have to function in the role of quality assurance manager. Checking that supplies, equipment & materials is something that the staff should be monitoring & addressing on a regular basis in a gym I would think should be an expectation in a clean, sanitary gym. I recognize that things are not going to be perfect all the time. I also understand that sometimes gym equipment malfunctions & is reported to the front desk. That is fine, but today as I was leaving the gym, I noticed that something as mundane as the hand sanitizer machine adjacent to the front door seemed empty. I didn't even bother to inform either of the front desk staff especially since my advising of the empty paper towel dispenser wasn't appropriately acknowledged, just receiving a chuckling "OK"... Not even a "thank you" or anything close to it. I'm not even sure if the staff were sufficiently self aware understanding their behavior made them look not ready for the job. It is probable that the only person who was bothered by all this was me. However, I am a gym member. That should count for something.

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Patrick Wallace

★ 2

I love the layout of this gym but the management at these LA fitnesses in Philly are money hungry and lazy. The management at cheltenham are amazing but the gym itself is always in need of repair. This location however has a bully for a manager. The front desk employee was shaking in her boots over fulfilling a 1 day pass for a friend I brought. And basically forced my friend into a membership without trial. I go there today and the sauna isn’t working properly. When I checked with the front desk. I was told maybe the manage can look at it…. People pay money to come here. And while I love our people. We suck at customer service and management.

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Craig M

★ 3

Items that you work with be missing

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Circus_to_air_missle

★ 5

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Gwendolyn Conyers

★ 1

Fake reviews over the past 2 weeks. Scroll past the recent reviews to get the real

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George Williams

★ 4

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Lily

★ 5

The best gym with the best people! The brand new treadmills are amazing!

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Deja Glass

★ 5

Staff has great energy and service !

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Jackson “Debo” Taylor

★ 5

Derek and Dana were very helpful !

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Bryn Aarstad

★ 5

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Inioluwa O

★ 5

Update! The club has been under new management since January. It's mean much cleaner, and the energy has been amazing

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Iman Jackson

★ 5

Good service

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Valencia Asencio

★ 5

i’ve been a member for years and this is by far my favorite location!

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Sonny Stevenson

★ 5

Great gym.

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Zayna Ford

★ 5

New treadmills!!! Clean, comfortable and fun! I’ve been a member and an employee and since the new management has been in place the gym has done a complete 180

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thomas stevenson

★ 5

The location has been a lot better since new management in January. And we have new treadmills!

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Sharon Nune

★ 5

The location has been much cleaner and with the new treadmills I can’t see myself working out anywhere else!

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Michael Equi

★ 5

Brand new treadmills, James signed me up for my membership. Super nice staff.

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Teddy McGrath

★ 5

Great treadmills, brand new running equipment. Staff is extremely nice and helpful with everything.

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Jayda Fields

★ 5

The location has BRAND NEW treadmills! I couldn’t be more happy with this location, especially my personal trainer. The manager Derrick has kept his word with everything he told me when I signed up

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Jared

★ 5

Amazing Gym Derrick & Darryl had some of the best customer service skills I have ever experienced at a gym. The turf area was great for working with the sled and even though I wasn’t signed up for a training session. They both still came over and gave me some great workouts! I left today out of breath and sore.

Without a doubt I am going to be ready for my next Spartan Race. Thanks to those two gentlemen!!

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Shameer Mays

★ 5

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Emily Dowd

★ 5

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austin turpin

★ 5

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Brian Kline

★ 1

I go to this gym 4-5 times a week. Half the equipment is broken. Their cable machines don't have enough d rings for all the equipment and you need to run around to hope to find the attachments you need. They run out of paper towels pretty much everyday. The locker room smells and peoples personal clothes/items will be left in the lockers for weeks at a time with no one checking them. For the cost similar gyms also provide real towels for their members, but thats not the case here. Very disappointing. Planet Fitness is probably a step above and cheaper.

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Ivandra Walker

★ 5

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James Saunders

★ 5

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Lil D

★ 5

Wonderful Staff. I came in from out of state and they provided me with all the help that i needed . I appreciate La fitness and its staff highly recommend coming here.

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Jason Young

★ 5

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Abdul Atheem Muhammad Sr Nugget Atheem Muhammad Jr (XxxNuggetJr)

★ 5

So far so good.

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Ebony Garrett

★ 3

Need a better cleaning service. Consistently on Sunday mornings the gym is dirty. The trash cans are overflowing and no one has swept the basketball court from the previous day. The sidelines are usually littered with trash. The bathrooms need to be better cleaned. The women's toilets are usually clogged

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Margaret Bellerjeau

★ 2

Revising my prior review. Agree with all the poor reviews regarding cardio equipment with one note they have been broken for over two years. Same broken machines same excuses.. The pool also could be maintained more than once a week. Visibility is awful why? How do you expect to build up your membership with such poor conditions Please have some respect for your patrons.

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Vivianne Vilme

★ 4

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Earl

★ 2

Place gets messier and messier- half machines always broken, never any paper towels for weeks now, no toilet paper half the time, everything is left out in disarray. Doesn't seem to be managed very well

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Melissa Meyers

★ 1

If you are joining for use of cardio equipment, look elsewhere. The treadmills/ellipticals are so outdated that they can't get parts to repair them. At any given time, there are only 4-5 treadmills "working" and by working I mean either the TV works, the belt works, or the elevation works - but you won't ever get all three. Even when they are "fixed", they tend to speed up or slow down unexpectedly which could cause a fall or lawsuit because they are so unsafe and old. The elliptical machines are just as old as the treadmills and also only have a few working at any given time. This has been brought to the attention of the managers and staff who have attempted to tell corporate but no one listens. The equipment is old. It doesn't work. This is a GYM. We are paying to be able to use equipment that is SAFE and useful but remain limited in our options b/c corporate won't replace the equipment.

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Mark Smith

★ 1

Treadmills have been down for weeks. Out of probably 20 treadmills there might be 5 in working order. That's not to say those are in good condition.

The place needs to be deep cleaned and maintained to meet some sort of standard for its members. Last Sunday it opened 40 minutes late with upset members standing in the cold waiting.

If it wasn't for the excellent trainer (Jaime) I have been working with I would probably end the membership and move on.

Source: Google

Edward Gonzalez

★ 2

If you want to focus on cardio, this gym isn't for you. I been a member at this gym for years and mostly ALL cardio equipment are either broken, cant keep up , shut off during use, make noise, I can keep going. I have express my concerns to staff, I have spoken to management and I have even emailed corporate and nothing has been done. This shouldn't be an issue at LA Fitness gyms.

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Kathleen May

★ 5

Jordan did a great job going over a great plan for me to work on. Also gave other options to consider.

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Joshua Corneroli

★ 5

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Javiel Hernandez

★ 2

This place has tons of cardio machines and 40-60 percent of them don’t function to it’s full potential or just broken. I’ve inquired about this multiple times within the last two years. Promises were made, but the status of these machines are no better. It very inconvenient not being able to do cardio after getting a good weight training session in. Other than that great gym. Wish they’d do some thing about these machines!

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tyrone williams

★ 4

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Patricia Brock

★ 5

I enjoy the Zumba classes. Gotta keep moving...💃🏾🕺🏿🏊‍♂️⛹️‍♂️🏋🏾‍♂️🏋🏾🚵‍♀️🤼🏽‍♀️🧘🧘🏾‍♀️lifetime commitment to exercise❣️

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Tom Dowd

★ 5

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Amir Owens

★ 5

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Antoine Matthis

★ 5

Zayna is a great receptionist

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Atiq Jalil

★ 1

They should be 24/7 service providers!

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Diane King

★ 4

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Maria Fogata

★ 5

The rep who signed us up was excellent

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Cloris Watters

★ 2

Not the cleanest gym! I question the maintenance and the cleanliness of the facility. This the second time the water heater broke. Freezing in the Aqua aerobics class

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Mi M

★ 1

Employees stand in groups talking all day. When not talking they are on their phones. I pay 40/month for this place and it seems a large chunk of that goes towards the employees. They hang out at the front and neglect the dirty bathrooms and dirty, broken equipment. This gym is mismanaged, dirty, and overpriced.

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Khalil Slight

★ 5

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Kemal M

★ 5

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William Roberts

★ 5

Great facilities and staff

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zay2 Wavy

★ 5

Great place

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Kyle Kammerle

★ 5

Super adaptable and knowledgeable staff! Awesome gym facility!

Source: Google