★ 3

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★ 5

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★ 1

the front desk person talks down to people

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★ 2

Their guest policy is bad. You can bring a guest but that guest can't return for 60 days. How do you know if you want to belong with 1 day there. And their daytime pass rate is $60. I have never seen such a ridiculously high day rate for a regular gym. Some classes looked interesting but are early morning or evening. That's too bad for middle of the day exercise enthusiasts. I was quoted 2 week trial memberships for under $60! I signed up at one of those. There are WAY too many exercise studios for Lifetime to treat (non!) potential members this way

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★ 4

Great gym with a chiropractic wellness center!

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★ 5

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★ 5

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★ 5

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★ 1

I was excited to be able to join a gym near my residence because I am a remote worker. A few family members and friends WARNED me about joining LT Ardmore. My family lived in Lower Merion since the early 2000's and my parents joined Lifetime as soon as it was opened. Unfortunately, my parents cancelled the family plan due to numerous reasons especially because of Management. My friends warned me about LT Ardmore because of a specific trainer who doesn't respect lifetime member's boundaries. A friend of mine that joined the same time as I did, told me that they had to start going to LT Mt. Laurel to avoid this specific trainer. I found that to be very inconvenient, esp when members are paying upwards of $200+ for their membership or $400+ for a family plan- just to feel uncomfortable that they feel the need to go to a different Lifetime Club. I will explain in more detail down below.

A few complaints: (small fitness gym floor, lack of supplies like bacterial wipes (always empty), members would come in SICK (spreading germs in the Steam Room. It's VERY disgusting),
on the fitness floor, equipment like plates and dumbbells smells like dirty sweat, management is nonchalant, rude and unprofessional.

I did my part with speaking to multiple staff members and Managers, but nothing is getting better. Actually feels like harassment at this point. I come to the gym to detox from stress, but this gym is annoying and causing me more stress. It was great for the first week when I joined. A week later, a trainer name Rob Laurie would constantly try to have conversations in the middle of a workout. Does he know that when people have EARPHONES in, working out.. that they don't want to be bother? Or understand that people get away from home so they can have self care time? I totally get the innocent conversations but it got to the point where he just talks way too much. I have friends that tell me that the same trainer would frequently approach them while working out, on stair master, or treadmill. A random girl next to me told me she's also experiencing the same thing. She told me that she doesn't want to be mean but it got really uncomfortable for her. I reported this trainer a few months ago. I was told by a manager that they would have a talk with him. I doubt they even talked to him because apparently, he is known to be that harassing annoying trainer because countless of people are experiencing the same thing.

Another issue arose apart from that- I always carry a small backpack to keep gym equipments. (Lifetime does have gym equipment for you to use, but they are cheap, stinks like sweat, and very dirty). I've been carrying this backpack from my other 2 gyms, and carried the same backpack since the FIRST day I joined. I keep my larger bag in the locker room. After a year, now Rob decides to walk up to me while I'm working out, points to my backpack and said you have to keep large backpacks in the locker. I went to speak to a manager name Keenan (very nice) and I was told by him that I could carry a small backpack. The next day, Rob approached me AGAIN telling me "oh it needs to be 12x14. After Rob told me that, I saw Keenan the manager so I ran to approach him about this matter and told Keenan to tell Rob to leave me alone. The next few days, I spoke to another lady (probably another manager), I didn't get her name but she was rude about it. She said "yeah it gotta be a size of a fanny pack so you can't carry your backpack" WRONGGGG!!! The policy online as of January 1st, 2025 states that a bag 12x16 or smaller can be carried on the fitness floor. My Lululemon backpack is 11x16. The management seems to not understand their company policies fully. I felt as though I was getting attacked left and right by employees that don't even have their facts straight. WHY CAN'T I WORKOUT IN PEACE!!!!???? Can you imagine trying to workout but you're constantly just getting harassed?? I will be telling my family and friends, and spread word to the community to not join Lifetime Ardmore and give their money elsewhere.

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★ 5

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★ 5

I have been a member here for 3 years. It's become my home away from home in the sense that I spend time here regularly. It's a wonderful community around the project of fitness and well-being.

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★ 5

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★ 3

they keep disappearing my favorite instructors!!

whenever i decide i love someone's class (those classes get really popular/have waitlists, so it's not just me), that person is let go. Amy vanished from yoga months ago, Kevin hasn't been at spin in weeks, ... i'm afraid to enjoy a specific instructor's class because they keep being snatched away. these are people who seem to love their jobs and have been there for years. they didn't give their classes any warning that they were leaving, so it has to be a corporate thing.

also, i LOVE spin, but they recently renovated the spin room for GTX, and the new spin room is terribly small -- way too overcrowded with the spin bikes (it's giving fire hazard, truthfully), overheats very quickly, ... also, one of my favorite spin instructors hasn't been on the schedule lately ... i think they got to him :(

3 stars only because everything else is great, and i largely enjoy my experience with life time, but i live for the classes and i'm sad that instructors are removed without notice and that spin was demoted.

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★ 3

Overall it's a good gym... I love the Spin Classes and the instructors Art, Joe & Kevin Michael. But they moved spin to a smaller room and it's much hotter but I'm alright with that... But now they put a restriction on the volume of the music. Now I can hear people breathing next to me. They really need to do something about the volume.. it's way too low and not enjoyable. Hopefully they change that cause Spin class is one of my major reasons I love this gym.

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★ 5

Great team & culture fit for my needs

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★ 5

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★ 5

I love this gym. Well worth the money! Spa like environment and has so many options. Cafe, Jacuzzi, Classes, Coworking Space (extra fee). Only downside is the parking situation. Staff is so professional and friendly. Classes are better than anywhere I’ve been!

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★ 2

I normally say, you get what you pay for….but definitely not the case here. I tried to rationalize the $200 per month membership fee for the past year but couldn’t find the value. The classes aren’t challenging (instructors are super nice tho) but just not an overall good workout. Nice environment though. The gym space is pretty small. no pool, sauna is always crowded and people are always talking…not a relaxing vibe.

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★ 5

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★ 4

Lifetime isba great gym and the cafe is a great environment to get a good cup of coffee, have a great snack, and get some work done. The staff here are friendly and inviting and won't kick you out if you don't get anything/have been here for a long time.

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★ 5

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★ 5

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★ 5

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★ 5

Really really beautiful gym! I’m a member at the life time Mount Laurel and realized I have access to this location. I decided to pay a visit! Great staff! very clean! I honestly really enjoyed meeting new people there! Really friendly people!

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★ 5

The Lifespa is great. Aminah literally has healing hands. Can't wait for my next appointment.

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★ 5

Today, I had a pleasant experience at Lifetime spa getting Brazilian wax with Aminah. She was very friendly and attentive, making the session comfortable and professional. I highly recommend her services and would definitely return for future appointments. Aminah's expertise made the experience truly exceptional. I would suggest trying out Brazilian waxing at Lifetime with Aminah for a virtually painless experience.

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★ 5

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★ 4

Nice spot, a bit smaller and I need to check out the one in King of Prussia. Good sauna and jacuzzi

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★ 1

Truly ridiculous. And if this is how they run their gym, you never have to worry about seeing me again… only my lawyer.

Background: I was a member for years when they first opened. I started my membership at the King of Prussia location. Years later my membership allowed me to also use the Ardmore location. I stopped my membership this past December when my elderly mother was diagnosed with cancer. My schedule and the new price increase just didn’t make sense.

Today, I was hanging outside at the Ardmore location on the green turf. I went inside Lifetime to get my favorite dish (chicken quesadilla) to enjoy outside. That was at 3:00pm when I ordered. My mother who can barely take more than several steps at a time and now has a trach collar in her neck was assisted by my 10 year old daughter to use the bathroom since my mother can’t walk on her own very well. They have a unisex bathroom on the main floor in the back. The two men working at the front desk proceeds to tell my daughter and mother that they don’t have a bathroom and to go across the street. My daughter who has also had a membership prior to this visit knew otherwise and proceeded to tell them her grandmom can’t talk and is handicap and need to use the bathroom as she pointed towards the restroom on the main floor.

When I went in to talk to the men… one responded “I didn’t want to get fired”. In which I said, “you shouldn’t get fired for letting a handicap elderly with a trach in her neck use the restroom”.

This whole situation is disheartening. And if this how you treat elderly or handicap, then it’s DISGUSTING!

I will never eat here again! And I will tell anyone willing to listen why this is a disgusting establishment!

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★ 5

Life Time Ardmore is located conveniently in the middle of Suburban Square. The facilities are clean, and the amount of machines is unmatched to any other gym or fitness center I’ve attended.

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★ 5

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★ 5

I just left a mani brunch and it was great. Good job staff.

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★ 1

I spent three years at lifetime in Ardmore, while I have a small list of poor things to say about the location itself I’d like to shed light on their corporate side.

For starters, the value of the membership at lifetime in Ardmore pales in comparison to the facilities in king of Prussia. Further, most of the time in Ardmore with a smaller gym, you’re unable to utilize the machines to the extent you would like.

Sadly I’ve had to pause my membership due to reasons out of my control. Lifetime was not accommodating to my circumstances in anyway, their corporate membership services is by far the most rude and disrespectful group of people I have come across.

They show a lack of empathy and respect that I believe any longtime customer should receive, not even talking from a human to human level.

It burdens me now to know that I have given this company so much money over the years to simply be treated as a number on their board.

I’d avoid lifetime membership at any cost, there is a brand new equinox opening and their cost of membership now no longer makes sense.

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★ 5

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★ 5

First of all this luxury gym fitness is located in one of my favorite suburban in Ardmore. It's conveniently located to all my favorite stores, despite outrageous membership fee, at this point it is just to say if they keep the way they maintain this place the fees calls for it. The staff and the environment is bright and vibrant and fun. It's almost like a little bubble of a sanctuary place. I almost wish they do have an outdoor pool for summer time but then again it keeps it all less busy and chaotic. My only side complaint is some of the classes that I really love is not available with my schedule. Then weekends it's half day. Also my son loves kids academy. He ask for it everyday. He likes it more than school, the staff there are super friendly and accommodating. One staff in the bathroom found my son necklace and looked for me to return to me,I wouldn't even know till she gave it to me. Hopefully this place keep up to it's standards, staff that values the company's goals and standards. My family and I love this place. Shout-out to Shaheen and Chelsea giving me time to introduce me to barbell and more fitness awareness.

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★ 5

I booked an appt with Aminah for massage. It was amazing. She was very personable and made sure she was gentle in the area where I have pain. Thanks so much.

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★ 5

Pretty dope fitness center

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★ 5

It is expensive but very clean and had a wonderful staff.

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★ 3

I like this club location better than the one in KOP but if you’re looking for a place that has a reliable (Womens) sauna lifetime isn’t the place for you. It’s frequently “down” where it may only get 110-120 degrees. There must be some sort of chronic issue with it. I’ve had memberships at less expensive clubs and haven’t experienced the sauna not working as frequently as lifetime ardmore and kop.

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★ 5

Very nice location with a great front desk team assistant. My great thanks for Mr. Thom

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★ 5

After joining Lifetime I was in serious need of a trainer that would help me achieve my body goals. As a person who never worked out I was nervous and worried I wouldn't know how or what to do in the gym. I meet a trainer named Shaheen. He was amazing. He's knowledgeable friendly and could clearly see my limits. He didn't push me to hard but I felt accomplished. Ask for Shaheen he's amazing.

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★ 5

Aminah gives the Best massage with a room of peace, calmness and relaxation. Her professionalism set the tone for my service.

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★ 5

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★ 5

I had the absolute pleasure of visiting Deanna for a cut and color, and I cannot express how thrilled I am with the results and the overall experience. Deanna is an exceptionally talented hairstylist, and I couldn't have asked for a better outcome.

From the moment I walked into the salon, Deanna's warm and friendly demeanor put me at ease. She took the time to listen to my ideas and concerns, and her knowledge and expertise were immediately evident. She offered valuable suggestions and made sure I was comfortable with the plan for my hair transformation.

When it came time for the actual cut and color, Deanna's precision and attention to detail were remarkable. She executed the cut flawlessly, and I could tell she truly cared about the final result. The color she chose for me was perfect, and it complemented my skin tone beautifully. Deanna's skill in color mixing and application was truly impressive, and I left the salon feeling like a brand new person.

What sets Deanna apart is her commitment to not only creating stunning hair but also ensuring her clients have a memorable and enjoyable experience. She is an excellent communicator, making sure I was informed about every step of the process. Her friendly personality made the hours in the salon fly by, and I felt like I was catching up with an old friend.

In the end, I walked out of Deanna's salon with a fantastic haircut, gorgeous color, and a newfound sense of confidence. I have received numerous compliments on my hair since then, and I am more than happy to refer anyone seeking a talented hairstylist to Deanna. Her skill, passion, and dedication are truly exceptional. If you want a top-notch cut and color experience, look no further than Deanna. I can't wait for my next appointment with her!

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★ 5

I joined Lifetime before Covid. I’m glad I didn’t cancel my membership. The environment is always clean and staff always pleasant and helpful.

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★ 5

The Facility at Lifetime in Ardmore is very clean and all of the staff are very friendly and all the instructors and personal trainers are very knowledgeable, great place to come and workout.
The cafe is so nice to sit, talk and relax after a good workout.

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★ 5

Pretty solid place. Very clean. Bright. I like the environment. It’s worth the membership price. I love the warm whirl pool and the steam room smelled like eucalyptus. Love that.

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★ 5

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★ 1

The absolute worst— I’ve been trying to cancel my account since 2020, never join the club

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★ 5

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★ 1

Rude workers!! Very unprofessional!!

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★ 2

Even if I hadn't been to that place, I would like to leave a stern message to the manager. What you did Is not a good move, and you made her work environment toxic. Because of your gross insubordination, I am writing a 2 star review on her behalf. You sir are very unprofessional and disrespectful towards her. Hope you enjoy that 2 star review from me!! You are welcome for your help and have fun being fired!!

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★ 1

Not silver sneakers there

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★ 4

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★ 4

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★ 5

A great place to get your mind body and soul right. Great place for fit couples 😉

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★ 4

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★ 5

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★ 5

I love Lifetime Fitness. It’s spaces draw you back with their beautiful design, spacious and comfortable areas, and thorough fitness equipment selection. It’s clean, bright, and full of life. Membership includes a wide selection if classes from cardio to strengthen.

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★ 5

Excellent gym, great staff, supreme equipment.

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★ 5

it's good spending time with the kids.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

A very good experience

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★ 1

Ridiculously expensive. Isn't that special?

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★ 5

Super clean. Easy to navigate. Great class experience.

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★ 5

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★ 1

The cafe is wildly over priced. Got two salads both were surprisingly with wilted lettuce, nasty tomatoes, and solid brown avocado.

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★ 4

It’s a nice gym, a lil cramped but solid overall.

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★ 5

Hydrafacials with Rin are a MUST. My skin feels so great for weeks after the facial and every pore is cleaned out without any pain! The facilities are clean and staff is very helpful. Definitely don’t miss out on the spa and facials with Rin.

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★ 5

I visited the Lifespa after finding Rin on social media. I have skin concerns including hyper pigmentation. I was impressed with Rin’s knowledgeable assessment of my skin and I look forward to continuing to work with her!

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★ 1

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★ 5

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★ 5

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★ 5

Truly amazing amenities, consistently clean, and great service & classes. Can't ask for much more in a gym. No complaints what so ever

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★ 5

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★ 5

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★ 5

Good gym, good equipment and there is help if you need it!

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★ 4

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★ 5

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★ 5

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★ 5

Great service

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I had a full 90 minutes massage with Timothy. The whole experience was superb, starting from the quick check in and welcoming staff and the massage. He really knew where to press and felt every soar muscle I had, top to bottom.

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★ 5

Top Tier !

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★ 4

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★ 5

Following Covid protocols. Spacing, cleaning, etc. Must wear ur mask when working out. Get a good one and you'll be fine.

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★ 4

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★ 5

This Lide Time is amazing! What it lacks in size, it more than compensates with quality. They have amazing classes, and a fitness floor to leave you sweaty and wanting more! Their Café has some really delicious food, and then they have a full-service spa on the lower levels. They do it all, and my wife and I love every time we're here.

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★ 5

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★ 4

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★ 4

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★ 1

Way too much to go into here but as many others have said it certainly leaves a lot to be desired as a “Diamond” level club. Do your own homework and don’t assume because you pay a high price that it is a professional place.

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★ 5

Working out is something I really value so while this place is expensive it’s totally worth it to me. The staff is friendly and helpful! And the facility is somewhere I look forward going to everyday!

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★ 5

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★ 5

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★ 5

Just AWESOME! Fantastic variety of classes with outstanding instructors who give you positive reinforcement, encouragement and helpful advice, positive affirmations... Nice members! GREAT management, Mik is AWESOME! Wonderful cafe with healthy choices,
The SPA is fantastic, too! Life Time Athletic Ardmore is my home away from home! Every staff member is friendly and welcoming. The operations staff does a great job keeping the gym clean, especially Elena. I feel very lucky to be a member. I love it! ❤️ Thank you!

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★ 5

Leaf who teaches Yoga here is THEE best! You won't regret taking his class...quick movements, but he lets you go at your own pace, best experience even for beginners! Nearing the end of class, Leaf speaks what I consider to be kind 'words of wisdom!'
These words always seem (personally) relevant, offering a different perspective to see thru any situation one may be experiencing, big or small, in a different light!

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★ 5

I have tried the gym (multiple classes, small group training, pilates), the cafe and the spa. All the staff I have encountered have been welcoming and encouraging; other members have that vibe as well. The space is clean and inviting, and it's a treat to go there during the cold, dark months of winter. The food in the cafe is tasty and convenient to order. The entire spa staff was very friendly, and my experience was relaxing.

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★ 1

Still Trying To Rationalize What You Get For The Outrageous Fees!

As they readied to open, I lived within walking distance and seriously thought about changing from a health club where I'd belonged for more than 20 years. But LifeTime offered a fraction of the equipment, expertise and space of my old place. They had no tennis courts, and no arrangements with any area indoor clubs. When I asked how they justified their stratospheric fees, the answer came that some people like the decor, amenities and the lifestyle they offered. Needless to say, I stayed with my longtime club, AFC Bala Cynwyd. They may not be the sexiest, but they are the best.

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★ 5

If you want to go where everybody know your name...awesomely supportive healthy lifestyle gym, yoga studio and stupendous locker rooms with spa.

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★ 3

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★ 5

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★ 5

I’ve belonged to a few different gyms, including 2 other lifetime locations and this one is my favorite. Even when it is most crowded you don’t have to wait too long for a machine, if you even have to wait at all. The staff is also great, helpful create an atmosphere which isn’t intimidating like some other gyms can be.

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★ 1

Do not use this gym. It is extremely overpriced, their staff lies about pricing and the membership, and they do not have basic gym equipment which has already been mentioned by other reviewers. I have been charged an unauthorized fee by this gym and the manager, Miklos Horvath, refuses to meet with me to clear this up, showing absolutely no customer service. Miklos refers me in a standard email to call their customer service line, who do not pick up the phone, return voicemail or emails. I joined the Philadelphia Sports Club in Radnor, which has more equipment for $30 per month! Life Time will charge you $180 and does not have a lat pull down machine!

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★ 5

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★ 5

Amazing facilities. Great instructors. The whole package for every skill level. You never get the impression that you don’t belong as everyone is incredibly welcoming and friendly. Highly recommend for all fitness levels. Amy Fox is a standout instructor. Her Warrior Sculpt class is not to be missed!

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★ 5

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★ 5

I am not a member but did go to the Lifespa today (which gives you free access to the gym for the day with any booking) and am feeling like a new person. Mike gave me a 90 minute massage and I cannot thank him enough! Using a combination of massage techniques, this is the first time I've been pain free in my lower back and feet in years! I normally don't write reviews, but I cannot be more grateful for how much better I feel after my appointment!

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★ 3

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★ 5

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★ 5

I took a spin class from Stephanie on a Friday morning. One of the best workouts I have had in awhile. High energy teacher and great music

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★ 4

Yes, this gym is expensive. It is a very nice setting in which to work out. New, clean and a variety of equipment. For a professional parent with young children, it is extremely helpful. They have excellent childcare and classes for the kids that allow me to get in a workout without feeling guilty about leaving my kids at home waiting. I think the biggest objection when reading other reviews is the price for what you get. The Ardmore location is much smaller then King of Prussia. There is no pool in Ardmore. Even the kids club is half the size and my children do complain about the difference. I imagine the number of classes offered will increase over time as membership and demand increases. Ardmore only opened 2 months ago. There are some basics lacking that should be fixed. Simple stretching equipment offered in King of Prussia is not available in Ardmore yet when I drive to KOP, I see the stretching equipment in constant use. This should be added to Ardmore. The membership I have allows me to utilize all locations so we do go to KOP on weekends and use the pool. My husband works near KOP at attends mid-day yoga in that facility. I agree with others that Ardmore should not be priced higher then King of Prussia. Ardmore is more of a personal training center and basic gym in a luxurious setting where you can order a protein shake on your phone and have it ready by the time you run out the door to work. If you are a busy working parent trying to compress time, you will appreciate that your children can have fun while you exercise and then you can order them a healthy snack/meal to eat before you leave. Lifetime makes it easy to get in a workout, have your nails done, shower and eat in one facility. If you don't need this kind of convenience, then I guess you will consider it a lot to pay for a basic gym.

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★ 4

Clean and luxury gym, however, if you are looking for something like Gold's gym this is not it, its more of a Planet Fitness on steroids.. A lot of machines and not a lot of traditional weightlifting equipment..
Edit: they have bought more equipment(still lacking a little) and turned up the heat in the sauna. Bumped up one star!

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★ 4

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★ 5

Amazing instructors and child care.

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★ 2

Beautiful gym but their yoga classes are hugely disappointing. Very few classes are offered with no heat, yet the temperature is still almost 80F and there is no air circulation so the room gets stuffy very quickly.

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★ 1

I don't get how this is considered as the Diamond Level for Lifetime. They don't even have a pool. This is way overpriced for what it offers. There are cleaner and nicer gyms in the area for a fraction of the cost.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Smoothie gave me sandy flem from the protein. May be better without protein.

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★ 5

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★ 1

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★ 5

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★ 5

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