★ 4

Plenty of equipment, with friendly and helpful staff. Lack of deep cleaning is evident on dusty floors and air ducts. Equipment is starting to show its age, making me wonder what the annual fee is going to if not cleaning/ new equipment. Group class trainers are upbeat and great motivators, especially Kristen and Greg!

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★ 1

I really hate to leave this review as I had a great time at this gym when I belonged. I canceled my membership per contract with certified mail Dec 2024. I was reassured at the time the certified mail I sent was received by the manager and staff members, and that my account had been canceled. I have been charged every month since then (going on 10 months). The only way I could get the charges to stop was to utilize the fraud department at my bank who put a stop charge on my bank account. This cost me money at my bank to stop the charge. I called management seven times since canceling my membership and was reassured each time that there would be no more charges. I was also reassured that my bank account information have been removed from their system. It was not. Management did credit back some of these charges, not all, to my credit card on file. I’m still waiting for over 100+ dollars for a refund. Avoid this company, they are fraudulently charging accounts!!!!

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★ 5

Very nice and a lot of equipment you don't always see. My only gripe is that they turn off the huge fan once it gets cold because sweating and a lot of wind when its cold is not fun

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★ 1

If you're seeing this review, use it as your warning to avoid this place at all cost. They do everything they can to keep charging you even after to cancel your membership. Leia Collins (GM) does absolutely nothing to help the situation. There are many other gyms that go above and beyond to accommodate to its patrons. AVOID THIS PLACE! DON'T SIGN ANY CONTRACTS.
Customer service- 0

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★ 3

I love the price and the location, but multiple times I have been turned away with my children because they "dont have a kids club on Saturday." But this isn't posted at the door or even on their website. How is one supposed to plan for this when it isn't common knowledge? And the tone I received in response was not one of compassion but one of annoyance that I had the audacity to ask questions.

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★ 5

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★ 5

Great gym, always clean and friendly staff!

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★ 5

Love this gym, clean equipment, and friendly staff.

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★ 1

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★ 5

Awesome front desk staff who are helpful. Great environment and people!
Best shakes in the business.

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★ 5

Amazing staff and fantastic to work out.

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★ 5

Good

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★ 1

Without proof of notification, this Gym doubled my membership cost and refused to refund the balance. I was informed by the GM that this has happened to other members as well. They also have you sign a cancellation notice electronically but refuse to show you what you are signing stating that the document needs to be processed and I will receive it in a few days. Document received through email states that I have read and signed the document despite the fact I was refused this option. Not an honest way of doing business. Document also states that another billing cycle will occur even though 30 days notice is given. I will be filing a complaint with the PA Attorney General as well for deceptive business practices.

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★ 5

Great place to work out and a fantastic social atmosphere. Staff is super friendly too, love talking to Ana, Reece, and Mike

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★ 5

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★ 5

Great staff

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★ 5

Maxx Quakertown has a large variety of equipment that can be used to have an incredible workout whether you’re just starting out or an advanced lifter! The gym is constantly being updated and always spotlessly clean! All of the trainers are extremely knowledgeable and are always willing to help members obtain their goals no matter how big or small they may be! I would highly recommend Maxx to everyone and anyone looking to improve their overall health and physical wellbeing!

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★ 5

I’ve been going to the Quakertown Maxx for about a year now, and I can say with certainty that it’s a 5 star gym. It’s an affordable gym that offers all-encompassing fitness training. I can lift, get a heated water massage, and do a yoga class all in one visit- no extra charge. The employees are friendly and knowledgeable. I know I’ll have a great lift when I walk in and see Anna, Jason, or Rylee manning the front desk or getting a workout in post-shift.

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★ 5

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★ 5

Love it here!! Best gym in the area

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★ 5

Very nice an helpfully

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★ 5

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★ 5

Great gym for a decent price. Love that I can bring a guest with me to workout. The classes with Karen and Jen are so much fun! The ladies at the front desk are always nice and welcoming. Overall love my experience!

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★ 5

Epic gym

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★ 5

Great staff, time for equipment repair could be improved.

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★ 5

Been going since 2020, great environment great people. Awesome equipment and community! We love Mike at the front desk.

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★ 5

i love this gym!!! such a welcoming and awesome environment. started pretty recently and definitely will be coming back routinely. LOVE MIKE AT THE DESK!!!!!!

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★ 5

Draven & Jay rock!

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★ 5

The front desk staff is always so friendly when I walk in and willing to help out!

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★ 4

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★ 5

Good gym

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★ 5

Been coming to Maxx Quakertown since 2018. The staff is friendly and upbeat, facility is well maintained, highly recommend this gym for anyone

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★ 4

Great staff, new equipment is nice, the old equipment needs some repairs.

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★ 5

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★ 5

I love the staff. I started in 2018 with Daniel Wynn and he has been a great influence in my fitness path

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★ 5

Staff always attentive and welcoming! Facility is always clean and I don't see myself switching to another gym.

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★ 5

Coming from a former trainer back 7 years ago this is one of my favorite facilities. Very unique shape with a cool surplus of free weights in the back. It’s always refreshing to come back and train. 10/10 come workout,

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★ 2

If you go to this gym between 2P-Closing, you're walking into a "daycare" gym. Teens sharing one piece of equipment for 20+ minutes having a social session, one section of the cable machines will be lost for at least an hour to a social session. And it's not so bad that they're using things, just go have a social session in the open air sections. It's a fairly clean gym and good from the morning to noon, but the teens and young twenty somethings using the gym as a hangout spot makes this gym a loss for end of day people

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★ 5

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★ 5

Great gym with such friendly staff and members. Wide variety of equipment and tons of free weights to meet all my lifting needs.

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★ 5

Excellent fitness club for a great price! The gym is clean with good equipment and lots of space. The staff is super friendly and inviting. In addition you get access to Group Fitness classes, Tanning, Hydromassage, and Kids Club included in your membership!!

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★ 5

Ana has been doing wonders for me. We just started working out together 2 weeks ago and already seeing progress!!

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★ 1

*edit to add: (feb 25, 2025): the owner responded claiming my ban to the gym related to disruptive behavior and whatnot. I never caused any types of scenes or "disruptive behavior" to any other members. In fact, the last time I went to that location I was told from several members that they MISSED seeing me. It's a shame I can't go there though since the GM told me I was red flagged on my account, and that he personally did it.

*edit to add: instead of management trying to make things better when I attempted to give this location another chance, I was instead told I was banned and no longer able to return to this gym. Will not recommend this place ever (10/24/24)

I've been coming to this gym for over 3 years now, and up until now would have probably rated it about a 4. However in the last 2 months my opinion has completely changed. So much so that I cancelled my membership and will be switching gyms.
This gym has become very unprofessional in the way that it's run. There is a lot of unnecessary drama that goes on and frankly has become a place that isn't enjoyable to workout (which is a shame because they finally got new equipment). Management is not good. I started bringing my son to the kids club area a few months ago, and have had so many issues with his health since. He has developed severe breathing issues and I contribute that a lot to the poor air quality and mold smell in the kids area.
They finally sanitized the area and got a humidifier, so I started bringing him back. Yet within three weeks the problems are back and he is sick again. It doesn't help that when concerns are voiced they aren't listened to or fixed. Instead they are ignored, or worse off the people voicing concerns get slander.
They recently unjustly fired the day time caregiver [Elizabth], who was voicing concerns over issues and so we will not be returning.
It really pains me, because I had liked the gym a lot. But the recent changes they've made are not for the better.
Between management and being more sanitary, the gym needs work.
They really need to look into better sanitation and cleanliness of the gym..including the children's area. They should also have cameras in the kids area for parents to watch

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★ 5

Draven at Maxx Fitness Quakertown is an exceptional personal trainer who has completely transformed my fitness journey! His expertise and dedication to proper form are unmatched, he tailors my strength training to my individual needs, ensuring I'm challenged with no risk for injury and goes above and beyond to provide examples, information and progression methods to further develop my training needs. Beyond physical results, Draven is incredible with motivating and supporting his clients, making every session enjoyable and pushing me to reach each goal in my powerlifting program. I highly recommend him to anyone looking for a knowledgable and inspiring trainer in Quakertown. Additional thanks to the awesome equipment that was recently installed to promote progress for lifters as they continue to build their strength and build a strong community in Quakertown.

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★ 5

Ana has been a fantastic personal trainer for me. She pushes me to be the best I can be even when I doubt myself. I know she truly cares about every one of her clients. She’s such a positive influence to everyone she comes in contact with. Even though it’s hard work, it doesn’t seem as bad with her there helping me every step of the way

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★ 5

The cleanest Maxx fitness in the area. I would recommend joining at this location.

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★ 5

Highly recommend signing up for personal training with Ana.She is amazing and knowledgeable. I have learned so much from working with her and I since starting with her.

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★ 5

Awesome experience for the past year. Great and caring staff and trainers. Jason a trainer there has helped me so much on safe and effective training. Tyler the manager is Awesome also. Would recommend Maxx

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★ 5

I'm an older female member of Maxx and I'm absolutely THRILLED with the program offered to me by my personal trainer Ana! During my initial consult, Jay listened to me about my goals and struggles and suggested what would work best for me. He paired me with Ana. Ana took the bull by the horns and we dove right into a vigorous but age appropriate routine! She too listened to my goals, which were not so much to lose weight, but to build strength (losing inches is a welcomed side benefit). Ana has pushed me to my capabilities which I would not have realized without her expertise! She never made me feel inadequate and offered praise when I felt I was ready to take on a little more (if she asked for 10 reps and I said let's do 15 she was genuinely happy and encouraging!) Beyond creating a program that is tailored to my specific needs, Ana is personable, likeable, compassionate, thoughtful and if I might add, beautiful too! She is flexible in rearranging appointments which is HUGE for the times the unexpected arises. My hope is that every member has a trainer of her caliber and I believe they will because it's obvious that's what Maxx Quakertown strives for! Thank you Ana for all you do!

Source: Google

★ 1

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★ 1

Been coming here since maybe 2021. Even used to work here. Gym is okay, very dirty. No one cleans the machines or the locker rooms. They keep it so cold in there. Got a text saying all memberships would include a guest and all classes.... however, they don't tell you that everyone is going to be charged $29.99 a month. I am a college student that is paying OUT OF POCKET for MY OWN classes and it is not cheap. I do not appreciate blindly being charged $10 more when I cannot afford it. Wish they still had the $10/month plan.

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★ 5

The facility is top-notch, always clean, and has everything I need to get a great workout. The staff is incredibly friendly and welcoming, always ready to assist and make you feel at home. It’s the perfect environment for staying motivated and reaching fitness goals.

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★ 1

BEWARE BEFORE YOU SIGN UP AT THIS GYM AND SIGN A CONTRACT WITH YOUR BANK INFORMATION!!! The GM, Tyler, is literally the only person higher up that you can interact with and he does not help to resolve issues. I cancelled my membership in April 2024 and am still being charged monthly in November 2024! When I ask to speak with someone else besides the GM, there is no one besides an owner who lives in another state and his information is unable to be given out?! Who do clients go to if they have an issue with the management at this gym?! No one?! That is horrendous customer service and a terrible look for this gym. I have went into the gym several times, sent email screenshots of my continuous charges, and called several times. This is the worst customer service I have ever received in any gym. Poor management, poor customer service, and continuous bank charges for an account cancelled months ago?! BEYOND frustrating that this is still happening with no resolution or care in the world from the management of this gym…GO TO ANOTHER GYM before you get stuck in this flawed management system!!!

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★ 4

Nice gym, fairly clean, some equipment broken on frequent intervals, but there's enough to go around. Friendly staff.

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★ 5

Very nice experience in over all, truly a well suited gym for all your needs and wants!

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★ 5

Amazing gym great trainers

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★ 5

Love this gym and the people who go there! The Gym Family as a community is great to be around and it makes you want to get to the gym not only to get your workout in but to also see your friends who have workout goals like yourself!

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★ 5

Ana is absolutely amazing! I highly recommend her for personal training.

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★ 4

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★ 3

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★ 5

Maxx fitness is a fantastic place to work out , it is clean they have great machines and they offer so much between the cinema , the fresh smoothie bar , tanning and massage chairs . The staff is super friendly and the management is very professional.

I recommend this gym

Source: Google

★ 5

Staff is incredibly professional and friendly. Coaches are very knowledgeable. The environment of the gym is very positive. There's something for every age group. Tons of equipment and many options on group classes. .. and when you're done they even make protein shakes at the front desk to recover. Highly recommended!

Source: Google

★ 5

I love maxx fitness of quakertown , I've been to other locations and honestly it doesn't compare to this location. This location is clean, THEY HAVE A KIDS CLUB , which the others in the area do not . It's nice to not have to worry about when you can work out when you have kids . Here at maxx in quakertown it's a not a worry since they have a safe space for your kids to play and socialize. The gym is cleaner than the other gyms I've been to, actually there is no comparison to the cleanliness of this gym compared to others.
I also love that since day one of me being here all the workers learn your name and greet you and make you feel like you're part of the family it makes it nice and refreshing especially when your new and your going alone . The trainers that the run the classes are down to earth and fun and the personal training is great too !
Tyler is a great assest to the management team and he makes sure all the members are happy and he talks to them with respect and goes out or his way to make sure everyone is happy with their experience!

I love this gym

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★ 5

I love this gym, nice and clean. Atmosphere is amazing. The classes are fantastic and really get you sweating. Tyler is amazing, i told him my problem areas and he fixed them right up. He pushes you, and really sees the potential in everyone! 10/10 experience all the time!

Source: Google

★ 5

Looked for a gym in the area for a long time. The deciding factor for us was surprisingly the childcare setup. Ms. Elizabeth in the kidzz club is fantastic. Has all her early childhood certifications and really gets to know the kids and does activities with them. It is also consistent since she is the one with them every day!

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★ 1

Edit to add based on business response:
What you don’t tell anyone, advertise anywhere in your establishment and do not list anywhere in the contract is that members guest are only allowed to use the weights/machines. I signed up under the impression that a guest could accompany me to a class when in fact they could not. Had you displayed this somewhere in your club, put this in your contract or elaborated on this when you told me I could bring a guest during my tour I wouldn’t have an issue with your policies. Instead it was a surprise and I was made to believe different, which is why I cancelled my membership. I don’t buy snake oil.

Source: Google

★ 4

Wish that you had earlier afternoon classes. 4:30???

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★ 5

At Maxx Fitness, Draven is an excellent personal trainer. His expertise have been invaluable to my fitness progress!

The entire staff at Maxx Fitness is incredibly kind, creating a welcoming atmosphere, If you’re looking for a new gym this is the place to be!

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★ 5

Love this gym! Staff is always so friendly

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★ 5

Love this place

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★ 5

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★ 5

Godly gym come get shredded

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Staff is absolutely amazing and gym is kept very clean. They are always updating equipment as well. The hours are great for those getting a workout in early or late.

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★ 5

Been going to Maxx for months now. Staff is friendly and the gym is clean. You can really focus on your routines with out interruptions. I have made alot of progress in my fitness since going there.Great vibe in general!!

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★ 5

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★ 5

10/10 gym have been going since it opened

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Draven is the best

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★ 5

Glorious absolutely glorious

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★ 5

This place is great, cardio..weights...classes...child care! Love it

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★ 5

Great atmosphere, great staff and a lot of variety with equipment

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★ 5

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★ 5

Draven is the best trainer/ he is very bubbly. He knows his “stuff” and has helped me more than any other trainer has in years.

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★ 5

Best Trainer? Draven!!

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★ 5

Great gym and equipment. Great staff

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★ 5

Love the personal training and everyone is always sonics and helpful ! Price is right too!

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★ 5

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★ 5

Great gym and a great manager

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★ 5

Always professional and clean. It’s a true judgement free zone but Maxx doesn’t has to advertise that because it’s the truth

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★ 5

Very clean gym area! Entire team is always friendly and helpful! Great assortment of free weights and machines.

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★ 5

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★ 5

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★ 5

Great gym. Members and staff very helpful.

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★ 5

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★ 5

The staff is wonderful and adds a family feel to the gym experience

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★ 5

Great place, great trainers, lots of weights

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★ 5

Great gym! Great equipment and great atmosphere.

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★ 5

Such a good facility, extremely clean, friendly staff.

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★ 5

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★ 5

Draven has been my trainer for over a month and he’s been amazing!! Very professional, funny, super kind and understanding. I would recommend him to anyone who’s looking for a trainer. I’m biased but he’s definitely the best one in this gym. Too bad I can only give 5 stars, because he deserves 10.

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★ 5

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★ 5

Love this gym and the ergonomics of all the equipment. I just wish there were less people sitting on their phones while others are waiting to use the machines. The folks at the front desk are great too!

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★ 5

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★ 5

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★ 5

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★ 5

Excellent gym

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★ 5

The trainer Tyler always gives me tips and gives me a spot when I need it . Zach is also really cool

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★ 5

Great machines, great staff, overall a great gym! Highly recommend this place!!!!

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★ 5

I’ve been a member at the YMCA and multiple Planet Fitnesses and I have enjoyed my time here more than any of those. Staff is wonderful and they make great smoothies

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★ 5

I’ve personally used both Tyler and Draven for personal training, and the year and a half I’ve been training at Max, I’ve lost 50lbs of fat and gained 30lbs of solid muscle. The gym has literally everything you need, and the trainers are well versed in multiple types of training. Thumbs way up 👍

-Jason D

Source: Google

★ 5

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★ 1

Very rude at counter. Would recommend even the ymca over this place. 1/10

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★ 5

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★ 5

I love this gym for what it is has many good machines and it’s not crazy over priced

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★ 5

Very clean, extremely friendly. I had a subscription with them a few years ago than moved out of the area where a max was not near by so I switched to Planet fitness (big mistake). This gym is top notch and very affordable.

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★ 4

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★ 5

Great gym. Better than most. Good size high ceiling. Excellent ventilation with the giant fans. Very good equipments...

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★ 4

The gym is wonderful, it's clean, it's stocked, the machines are in good working condition and staff is very upfront about dues, charges, fees, and expectations of gym members.
I'm thankful for the manager, previous manager, and staff especially Kidz Club that treated me professionally and work hard every day to continue to provide a clean, positive, safe, and healthy experience for us all. You guys are the reason I continue to refer customers and continue returning to the gym. I trust and appreciate the transparency that Quakertown location provides to ensure that their customers are not charged unnecessarily and has integrity within the way they charge their customers and do their best to accommodate all situations, and circumstances.

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★ 1

(This place is so unprofessional. The management does not communicate properly at all. Just read the last couple reviews. They need better communication skills) Dude im editing my review because i never worked for you a day in my life what are you talking about. Is that your reply for everyone? Seems like you get upset over a review. Do better and get better reviews.

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★ 5

Amazing facility with very nice equipment & amenities! The coaching staff is extremely knowledgeable too!

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★ 1

Very unprofessional. The entire place is so disorganized, the staff is all over. It is ridiculous. They say one thing and do another than, get upset when you challenge it. They don't respect your rights nor do they care about how you feel about it. Never in my life have I experienced this.

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★ 1

Solo quieren su dinero me cobraron mucho más de lo habían dicho no me agrado

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★ 4

I love this gym. Hopefully they will become 24 hrs a day at some point will be nice if they can stay open longer on weekends at least at 9:00pm I hopefully soon and I think they need new equipment.

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★ 1

the gym decided to raise rates outside of what was agreed when I signed up. Also hit me up with a annual membership dues even though I cancelled prior to that month. No customer service on their part to address any concerns, just want your money.

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★ 5

My 2 yesr old loved the kidz club

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★ 1

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★ 4

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★ 5

Great place .. my boys love it. Shakes are great too ! People at the desk are very helpful and courteous

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★ 1

Was a nice gym like a year ago but now it’s deteriorating fast. Broken water fountains the past month. Tanning beds missing bulbs for months as well as one that has been completely shut down for months. Empty soap dispensers. Completely unacceptable as members pay annual enhancement fees every year for nearly 60.00 for maintaining the gym. Although we know the real truth that this is the difference between the owner having Audis or Toyotas in his garage. What a shameful display of greed and negligence. Now it makes sense why they have new employees every month .

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★ 1

Overcrowded. Water fountain out of service often and weeks at a time. Water bottles left on the wall by squat racks for days so it's clear it's not cleaned well. Increased the price of membership by $10 without any added amenities nor new equipment. They will not let you drop to the lower tier without renewing a full year even if you've been there for a full year. Chalk on quite a bit of the free weights that is rarely if ever cleaned. Sanitizing wipes for the equipment run out constantly. Many unattended kids. Rules are not enforced.

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★ 5

I’ve been going here since a while. They have good equipment I must say. Moreover, it is very spacious. They do offer group sessions like spinning, zumba etc.

It gets pretty crowded though!

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★ 5

I always feel really good after a workout. The Max fitness in Quakertown is clean and well-maintained and has a really good staff.

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★ 1

Joing this gym is a big mistake. Their contract is shameful. I am currently unable to cancel a membership I have been paying for for for almost two years, have never been there one time, due to two payments several months ago not going thru that is directly taken out of your bank account, but have gone thru after the fact, because I owe them money for the late fees due to the two missed payments. So they are going to continue to bill me. Its disgraceful. It's a very bad contract. Please be advised.

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★ 3

Okay Gym...to many younger kids who think they are sitting in thier living room texting all the time. Have NO idea how to clean up after themselves

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★ 5

Sean was awesome.
Nice Gym

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★ 5

The staff is polite and They have everything you need

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★ 1

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★ 5

I have been a member of Maxx Fitness Quakertown for several years. I have been a gym member my entire life. By no means is Quakertown perfect. But all in all the equipment is well maintained the majority of the employees are friendly. At 68 years old I can not comment on the daycare. I was a member at the Upper Bucks YMCA, and work out plus. This gym is far better than either one of those. Overall, I am grading it a 5 as one of the best fitness centers in Quakertown.

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★ 5

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★ 5

Nice clean facility, never had any issues with the service. Good selection of machines.

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★ 1

Not the best, water is definitely tap.

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★ 5

Great fitness center if you’re wanting to start to get into fitness and weightlifting. Welcomed me with open arms, highly recommended.

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★ 4

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★ 3

Many fees and got charged months after cancelling. Some staff friendly others are rude and unhelpful

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★ 5

Clean facilities, newer equipment, and someone is always going around cleaning and replacing weights so things are usually in order. The cinemaxx and massage chairs are also a plus. It can get pretty busy at times, but thats gonna come with being one of the nicest gyms in the area. Overall a great place to workout, and most of the employees and patrons are super friendly so its a good atmosphere for everybody, beginners and vets.

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★ 5

Maxx Fitness Clubs in Richland Crossing is an elite facility for all of your health and fitness needs. Clean locker rooms, free weight area is always in order, and the cardiovascular space is amazing!!! I recommend this Fitness Club to all levels of individuals from beginner to advanced in a fitness routine. Maxx is Definitely a 5 Star Health and Fitness Facility!!!

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★ 4

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★ 5

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★ 5

I have been coming to this gym for over five years I have been to many gyms over the years in many different states and I have also been to many gyms in the Lehigh valley area. This gym is the only one I will go to for many different reasons the gym is always clean and well maintained the staff always greet me and say good morning or good evening to me when I enter or leave I see the personal fitness trainers are knowledgeable and seem to genuinely care about helping the people they are training meet their fitness goals and reach their full potential the equipment is varied and has a wide selection to meet whatever fitness goals a person needs to succeed I will always choose this gym over all others

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★ 5

Amazing equipment, very extensive space. Even has a movie theater cardio section! They offer multiple different classes such as spin, Zumba, and tabada! At the end of your workout you can purchase a protein shake made by their lovely staff!!

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★ 5

Love this facility! The staff are very friendly and helpful. The gym is clean and neat and has an excellent vibe. The atmosphere alone gets me motivated to train every time I walk in the door.

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★ 5

Definitely one of the cleanest and friendliest Maxx Fitness's that I have been to. Had a chance to meet the GM, Sonja, and she was GREAT! I had such a good experience.

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★ 5

Excelente

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★ 1

Why you should not get a gym membership at Maxx Fitness:

1.) They don't background check kids club employees...aka they have employed known felons who don't have CPR certifications taking care of your children...

2.) They will tell you it is a 30 day cancelation noticed but will charge you for 30 plus days so they can bill you one more time.

3.) The personal trainers are not NASM certified (except for one... Tyler, he is great). Paying for training with someone who is not educated in the field of fitness.

4.) The manager Sonja will short protein powders in your drink to save an extra cent. She will also change the expiration date on your card and authorize payments that the card holder did not...aka illegal business transactions to meet her monthly bonus.

The manager and several current employees have left reviews... so your current response contradicts itself...

Source: Google

★ 1

Maxx is the worst gym I have ever been a member. The front desk people and management are unprofessional and rude. Just an overall uncomfortable place to work out.
Joined Planet Fitness and it is so much better - they are friendly, have a nice relaxing area for tanning, massage chairs and don’t lock you into a contract. They also have a area off to the side for a 30 minute express workout on machines.

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★ 1

Workouts take 2x longer because there are rarely any weights available. Going after work is the only thing that fits my time schedule. Went to cancel my membership and was told I should come when they open or I should try making friends. I don't go to the gym to make friends. I go there to exercise. Thought it was a bit of a ridiculous thing to say. Stay far away

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★ 5

Initially I read this place a one star because understanding between bank facility but customer service was extremely pleasant and helpful even though I was a bit hostile. Was planning on canceling my membership but I may have changed my mind. Thank you Sonja

Source: Google

★ 4

Close to home - great range of hours. Approachable staff. Variety of equipment available. Bathrooms clean (can only speak for ladies room though, lol). Wish there was a class for people like me- basic using equipment and check in to make sure I am doing things correctly.

Source: Google

★ 5

Source: Google

★ 5

Nice big gym for a low price. Clean and organized. Friendly people and employees.

Source: Google

★ 5

Been going here for a couple years now, the girl at the counter makes great protein shakes and is always kind, has great amenities for the price, good place to get fit and workout.

Source: Google

★ 5

Amanda is seriously the greatest..!! So pleasant every morning and so willing to help with anything I need her for..!!!

Source: Google

★ 5

i love maxx fitness! Hayden makes the best drinks and Sonja was very helpful with answering my questions!

Source: Google

★ 5

Maxx fitness is a great place to workout 🏋️ Everyone is friendly and willing to help with suggestions when working out. I come at 4am before work. not many gyms open that early and Amanda up front is great 👍 always helpful with any questions or if you need help with anything.

Source: Google

★ 5

The atmosphere of Maxx is completely different compared to other gyms I've been to, its a fun and very clean environment and the trainers actually help you understand what exactly you are doing and how to constantly improve yourself. I highly recommend them for both new and seasoned gym members!

Source: Google

★ 5

I have been going to this gym now for about a year and half now and I really enjoy coming to maxx everyone is always nice plus the smoothies are delicious

Source: Google

★ 5

The best Maxx Fitness in the Valley in my opinion.
Friendly staff, alot of good life fitness and hammer strength equipment, and power cages...who doesn't love those.

Source: Google

★ 5

Maxx is a great place ! Amanda is awesome in the mornings! Clean and friendly staff. They open at 4 am so I can work out before work.

Source: Google

★ 5

Incredibly friendly, professional, and accommodating staff! This gym has a very vibrant, energized and welcoming atmosphere to it! 5/5!

Source: Google

★ 5

Sonja and Amanda do a great job greeting the members with a smile as soon as they walk in

Source: Google

★ 5

Spotless place, very friendly and thoughtful front desk staff members. Also, with a large variety of protein shakes to get on your way out.

Source: Google

★ 5

Super nice and friendly! They make the best protein shakes!

Source: Google

★ 1

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★ 5

Source: Google

★ 1

Management is poor, lots of hair found in sink consistently, broken machines. The list really goes on and on. Seems as if they have stopped caring here. This place need a complete overhaul.

Source: Google

★ 4

Source: Google

★ 5

This was my first Maxx Fitness Clubzz class. Went great coaches gave me a bunch of good tips. The trainer did a great job of giving me some form tip and ideas and helping me have fun. Great place I will be back!!

Source: Google

★ 5

Source: Google

★ 5

Sonja made the gym membership sign up quick and easy!

Source: Google

★ 5

This gym is clean, professional and all the staff are very friendly. All the equipment is new and never out of order for weeks at a time like other gyms I’ve been too. This gym has all the amenities you could ask for and the price is great.

Source: Google

★ 1

Worst buisness practice I have ever experienced.
I was told that my cancelation was final and that I would not be charged anymore but charges kept appearing on my account kept having to call and had to ask for documentation to make sure they actually did thier job, which is what it took for them to officially cancel. If I could I would give them 0 stars, do not sign a contact with these people!

Source: Google

★ 5

Nice place to workout. Clean, and nice equipment.

Source: Google

★ 4

Source: Google

★ 5

This spot is clean and professional, friendly staff who goes out of there way to make the experience worth it. Plenty of equipment for all types of workouts, and the cardio cinema is pretty awesome. Manager Sonja Worthman is amazing. Been here a couple weeks now and still haven’t taken advantage of everything this place has to offer! So glad I found this place.

Source: Google

★ 5

1st time working out it was good, It was morning hours and it was calm, cool , and sanitary. I can honestly say I enjoyed myself today.

Source: Google

★ 5

So glad that this fitness club is under viable management again with Sonja at the helm.I was ready to kick the three accounts I have to the curb after being charged while my accounts were under a covid freeze and then being charged late fees when I reopened the accounts. This was all due to the ineptness of the the previous so called manager. Glad to be back and thank you Sonja!

Source: Google

★ 5

Good shakes. Good people. Good place.

Source: Google

★ 5

Source: Google

★ 1

I want to go on record as saying that all of these posts regarding unprofessional attitudes of employees and cancellation policy nightmares are 100% true! They will not let you cancel easily and will continue to add to your outstanding balance even if you have not stepped foot in the gym in 2 years and change your credit card! Here is the best part.... I called to day to ask why they are still charging me after over 18 months and they told me if I pay $99 today over the phone they will cancel the account! This is after telling me they can't change my balance, can't cancel the account with an open balance and won't accept my phone call as a cancellation. They tried to extort me! "If you pay today we can go against our own policy and cancel your account over the phone and forgive your balance!" The fact that this company does business this way makes me sick. I truly hope it catches up with them and I will not be giving them another penny!

Source: Google

★ 5

(EDIT) I received a text from Maxx saying I owed an outstanding balance. Their GM took the time to call me and work out the details, setting the entire situation straight. I commend Maxx for being quite professional even when I had no couth over our phone call. They are willing to work with you.

Source: Google

★ 5

Great gym atmosphere and a lot of friendly people! Sonja is the best!!!

Source: Google

★ 2

Will say, when I lived in the area, it was a nice gym and great environment. However I moved during the COVID shutdown (yes writing this review in 2021, because I found something that made me wonder if i ever wrote this review).

Anyways, Left for another state during their COVID shut-down and no access to anyone or the building to walk in and cancel membership. Once they finally reopened (already moved by then). I called from September 2020 to December 2020 to cancel. Was told it was cancelled in September, over the phone, but still taking my money.
It wasn't until I called NON-STOP in October, after seeing another amount withdrawal, that I was informed of the written cancellation (at the END of October) or walk-in was needed. Mailed in a certified Mailed receipt on Nov 2nd., by Nov 6th and Dec. 7th I was CHARGED AGAIN!!! Complained as much as I could to have this thing resolved to which I was told "we never received your cancellation, please send proof".... IN DECEMBER!!!(over the phone)....
I tried to fight for a refund from September, but settled for Nov/Dec since the written notice was needed and provided by then. Awful awful AWFUL service. Never refunded to this day for the money they took from me (not that it matters anymore). RUDE over Facebook and owner refuses to take phone calls (I recall the manager, Sean, at the time stating "he got out of customer service and does not take calls".

All in all, go there if you plan to go there forever, otherwise they take your money and state the cancellation never happened.

It's still funny how by December, after they asked for proof, and that proof was never sent, because I was not able to find it (until now), it was finally cancelled...
How does it take over a month and two extra charges to finally process a cancellation?

I hope, to this day, these issues have been resolved and Maxx has learned from their mistakes.

Source: Google

★ 5

Clean gym, friendly front desk staff , and a nice wide variety of equipment, what more could you ask for?

Source: Google