★ 5

New York Fitness in Elizabethtown has friendly and helpful staff. The facility is clean and spacious.Trainers are available. They accept Silver Sneakers.

Source: Google

★ 4

Great gym, has all the essentials

Source: Google

★ 5

Source: Google

★ 5

Great staff, friendly and courteous

Source: Google

★ 5

Good place ngl

Source: Google

★ 5

24/7 access with Liberty Membership

Source: Google

★ 3

Source: Google

★ 5

Best gym in the local area, with helpful employees namely Alex

Source: Google

★ 5

This place is great really good gym.

Source: Google

★ 5

Source: Google

★ 5

Very spacious gym with a great vibe to get a great workout in. Great equipment as well.

Source: Google

★ 5

Gym is nice and clean. Matt makes the best shakes ever!

Source: Google

★ 5

Always a good time visiting New York Fitness in Etown. Good equipment, always clean, and friendly/helpful staff!

Source: Google

★ 5

Great equipment and very clean environment. Staff is super friendly and helpful. Awesome place to work out. Make sure to pick up a shake before you leave too, very tasty.

Source: Google

★ 5

Love working out here. Tony is a top notch trainer and the employees know how to make some good smoothies.

Source: Google

★ 5

Great place, clean, friendly staff and lots of benefits for low or high tier members

Source: Google

★ 5

Have put some effort and $$$ into upgrading facilities. New elliptical and stair machines. Good selection of free weights to supplement machines. Super nice staff and great smoothies.

Source: Google

★ 5

New York Fitness has a great selection of racks and machines to get a good workout in while not having to wait for anything. The environment is very relaxed and welcoming making it overall an enjoyable experience.

Source: Google

★ 5

This is the best gym in etown without a question!!

Source: Google

★ 5

All the staff is very nice and welcoming. I attend HIIT with Tony and he is an awesome trainer. He makes sure you are doing each exercise properly and to your potential. The ease of 24/7 is def a plus! No matter what time I go there is never a problem using equipment and other members are polite. Great Gym!

Source: Google

★ 5

Great workout environment. Always have a good workout here. Nice equipment and always clean! Favorite gym in etown.

Source: Google

★ 5

Very well maintained gym. Nice atmosphere and all the machines are pretty new.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great gym, would recommend. Reasonably priced, great service, consistent maintenance.

Source: Google

★ 4

Been a member here since it opened 13+ years ago. Some cleaning and maintenance took a long time. The Equipment Is top notch.Staff is friendly. Music used to be catering to the age groups but not so much anymore. Need to repair and replace some equipment. Overall a great Gym.

Source: Google

★ 5

Very easy to get to the equipment. Great staff!

Source: Google

★ 5

great equipment!!! friendly staffs

Source: Google

★ 5

Great workout, amazing pump, cool staff, and ping pong, absolutely destroyed gym bro at ping pong( great establishment

Source: Google

★ 5

Clean environment

Source: Google

★ 5

New York fitness is a great place to workout very nice environment (please give me shake)

Source: Google

★ 5

Good equipment nice facility and good shakes

Source: Google

★ 5

Matt makes the best smoothie in town

Source: Google

★ 5

Good great with friendly staff

Source: Google

★ 5

The Etown location is great. even when/if it's packed everyone is working around each other and open to letting you work in with them and such. i've never had a bad experience there and ive been going to this one for over 7 years .. if you get stuck on the fact that you HAVE to use a certain machine or do a certain movement but it's taken... move on and adapt, your body will thank you with RESULTS!

the staff is great and they even have a ping pong table which adds some extra fun and some social dynamic to the place

Source: Google

★ 5

good equipments, friendly staff and open 24/7

Source: Google

★ 5

good equipment and friendly staff. open 24/7 for convenience too

Source: Google

★ 5

great place to work out, lots of great machines and 24 hour membership is convenient and worth it

Source: Google

★ 5

Great gym great smoothies

Source: Google

★ 5

Very clean environment. Several options to lift and for cardio.

Source: Google

★ 5

Great staff, very calm spot to get a lift and the ping pong table is the dopest addition for extra cardio.

Source: Google

★ 3

Source: Google

★ 5

Great gym! The trainer Tony has a lot of experience, and is great for all levels of personal training needs.

Source: Google

★ 4

Nice gym. Lots of equipment. Very nice staff.

Source: Google

★ 5

Great place , classes with Matthew and Tony are good challenge.

Source: Google

★ 5

Love this gym, very personable staff, not overly crowded not in a bad way, just freedom to workout without machines or weights being used, great equipment .. a lot of cardio machines and free weights

Source: Google

★ 5

Been goin here the past 5 years and it’s the best gym around! Super friendly people and staff with the best shakes.

Source: Google

★ 5

Been going to this gym for the past 10 years or so. It’s got everything I really need with free weights and a good selection of machines. Hard to beat the price for the membership as well.

Source: Google

★ 5

Great gym, friendly staff

Source: Google

★ 5

Source: Google

★ 1

Cancelled my membership is December 2022 and still being charged 3 months later despite sending them a letter to confirm cancellation and multiple phone calls.

Source: Google

★ 5

Tiene lo necesario para entrenar y es un buen ambiente

Source: Google

★ 3

The gym needs a significant update to the interior. It's a step back into another time period. The building is so large they could add so much more (lifting platforms, areas for functional fitness like wall balls, wall ball targets, plyo boxes, additional rowers, assault bikes, etc...) With gyms like Crunch Fitness this gym is severely lacking in use of space.

Source: Google

★ 4

Source: Google

★ 3

Good place to work out and get myself and my fam in shape. Mostly good quality gym equipment with tanning rooms and smoothie bar, TVs, etc. Nice people work there and get in shape there (certain memberships allow you to come at any time of day or night). I would give higher stars if the equipment pads where changed more often. Edit from February 2022: everything I said about the place is still true. I still think its a good place to workout but it seems like the management could value his/her client base and invest to keep the equipment up when needed. Some of the weight machines have lost grips and are in disrepair (I'm looking at you #16).

Source: Google

★ 5

Great customer service and fitness center

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 4

Source: Google

★ 5

A comfortable accepting place!

Source: Google

★ 5

Love the atmosphere and the people are so nice here. Cant wait to visit again to come back to this gym!!!

Source: Google

★ 5

Clean accommodations nice selection of equipment

Source: Google

★ 5

Source: Google

★ 5

Has everything you need to workout. It's just hot as hell in there!

Source: Google

★ 5

Source: Google

★ 5

Great equipment and always clean. Hours and prices were definitely the selling point!

Source: Google

★ 3

Empty warehouse feel.

Source: Google

★ 5

Great gym and friendly people

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 4

Best gym in town. Good free weight selection and plenty of cardio equipment. The only thing keeping it from 5 stars is the up keep. 55lbs dumbbells desperately need replaced along with some of the cables on the machines. The lay out is a little weird too, like I get that calves are hare to grow but three machines for it?? Little much.. add another squat rack and the place will probably get more 5 star reviews.

Source: Google

★ 5

Source: Google

★ 5

Excellent facility with great equipment and very clean.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

I just completed the 6-week spring challenge. Colby was very encouraging during the awesome training sessions. I lost 8% body fat and 21 pounds. A great way to start my fitness journey.

Source: Google

★ 5

Just finished the six week challenge! Awesome experience and well worth the effort!

Source: Google

★ 1

Awful customer service

Source: Google

★ 1

I wish I could give zero stars. This place is a joke. Trying to leave this place should become a class action law suit. First they make you pay for the next month of membership before they will let you cancel. Then they wont actually cancel your account. They will continue to bill you, then when you try to cancel again, they make you pay ahead AGAIN. If you refuse, they just threaten to report your non payment every month to the credit bureau and destroy your credit.
I know people have called the police on this place over this same issue.
DO NOT GET A MEMBERSHIP HERE UNLESS YOU PLAN ON STAYING FOREVER.

Source: Google

★ 5

Equipment is good for the most part, staff is nice, lighting is weird.
UPDATE: They put new LED lighting in! 👌🏽

Source: Google

★ 1

Gym is ok. Customer service is absolutely atrocious.

I called 4 months ago to cancel my gym membership and they said no problem and then I kept getting charged.

A month ago I contacted them again and apparently they need a written letter, signed and hand delivered or mailed into their office. And they have a 40 day notice, so here I’ve paid $80 for the past 4 months that they won’t refund me even though their staff told me the wrong thing.

Don’t waste your time or money.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

They got new lights, that’s a plus!!! Other than that nothing has changed much in the decade I’ve been a member here. It’s sufficient for my Monday workout when im not working near my normal gym. Nothing more.

Source: Google

★ 4

Source: Google

★ 2

Source: Google

★ 1

I have had many, MANY problems with billing at the New York fitness in Elizabethtown. They incorrectly charged me 99$ for a membership change which took weeks and many calls to staff members and eventually to the manager to get correctly refunded. I moved out of the 30 mile area and my membership commitment had passed and the staff incorrectly put in my membership cancellation so I continued for 2 months to get charged monthly payments. I had to call the Etown office MANY times to finally get a call back from management telling me they would only refund one of the monthly payments, after the cancellation was placed late incorrectly by THEIR STAFF. The only person who can correctly adjust billing or the membership settings is the manager who is only available for 3-5 select hours M-F. In addition to this, their scheduled classes are often cancelled last minute and very poorly advertised. I many times went to the gym and asked staff what the class schedule is and they did not know but told me to go to the website and look. The staff is pleasant at the club, don’t get me wrong, and it’s a reasonable price but it’s not worth the struggles with billing and lack of consistency. Pay for a different gym.

Source: Google

★ 1

Source: Google

★ 5

Affordable at $10 a month good no frills gym

Source: Google

★ 4

Source: Google

★ 1

Watch your billing. I cancelled over a year ago and just now noticed they're still debiting my credit card. I have filed a report with the Better Business Bureau.

Source: Google

★ 4

Normally go during non staffed hours, have not had any issues. Lots of equipment and normally not busy in the late evenings.

Source: Google

★ 5

Great gym.

Pros:
-$20.00 a month for 24 hour access with better free weight options than planet fitness.
-Hardly packed except during evenings. Weekends are basically empty.
-Different gym options with difference access/payments.

Cons:
-I hate running.
-I can’t just look good by staring at the equipment.

Source: Google

★ 1

Only giving one star because 0 isn't an option. Customer service and cancelling is beyond a nightmare! No one responds or does anything when you contact them. And the employees lie for the manager too! Absolutely ridiculous!!! Do not give this company your business!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Not good with customer service

Source: Google

★ 1

After paying the $100 outrageous cancellation fee (b/c we moved out of state) to get out of my husband's contract. We were then charged the next 3 months for membership WITHOUT our authorization and after signing a cancellation agreement. WE have been waiting weeks for a refund and it has yet to be processed. completely unacceptable. NO one in the office is the least bit interested in making this right. BEWARE. They have a long history of fraud. Do your research!!

Source: Google

★ 5

Now open 24/7 for members

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Good gym

Source: Google

★ 4

Source: Google

★ 4

Clean, affordable, open 24 seven. Could update some of the cardio equipment.

Source: Google

★ 5

Large fitness club with massage and great customer service. Personal training available by appointment.

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My trainer Matt is amazing. Made a tremendous difference in my life with my health. Synergy class is fun and fast paced. Almost all classes are free with monthly membership.

Source: Google

★ 5

I've been a member for 8 yrs

Source: Google

★ 4

Friendly staff, not overly crowded, clean

Source: Google

★ 3

Source: Google

★ 1

GO TO ANY GYM BUT HERE. They treat their members horribly, I moved out of town without remembering to cancel my membership... I called into the gym thinking I would be able to simply end the membership over the phone and they told me that I could only cancel it in person (which I told them that I had no way of doing since I did not have a car and no longer lived in Elizabethtown). 9 months and several hundred dollars later I am finally assured they will not be continuing to bill me or call my parents home phone on a nightly basis. All gym memberships end eventually but I would not wish trying to end one at New York Fitness on my very worst enemy.

Source: Google

★ 4

Source: Google

★ 1

Mike Briseno, the manager of New York Fitness, told me "I don't run my gym on principles," when I cancelled my FOUR unused memberships after paying for an entire year. He charged me for an additional month and I am disputing this charge. I acted in good faith paying for 1 year, however, he did not return the favor, and charged my account $40 again the month after I quit. He lied to me by saying only the billing company could make that determination (they can't) and accused me of yelling at him on the phone when in reality he just didn't like what he was hearing--the TRUTH. Please pass the word along that NY Fitness in Elizabethtown, Palmyra and Lebanon do not run on principles-like honest business practices or good customer service. I am told by his staff that my account is not cancelled, but pending despite signing cancellation papers weeks ago. There are many bad reviews on YELP! the Yellow Pages, this site and the Better Business Bureau websites that are warranted although some have been unrecommended. Read them and TAKE HEED!!!!

Source: Google

★ 1

Very poor customer service. Cancelled my membership several months ago and they continue to charge my account

Source: Google

★ 1

Do NOT join this gym. I joined this gym 2 years ago. I was charged twice for the membership fee. When I brought the error to the attention of the staff and owners, I was told the overcharge would be refunded to my credit card. Two years later, this still has not happened. I was given several lame excuses why the refund had not been done. I filed a complaint with the BBB. The response from the owners accused me of being dishonest, claiming that I was not charged twice for the membership fee and that I used the gym for a month without paying anything. This is a lie. I provided my own copies of receipts to both staff and owner proving that I had been billed and paid twice. This gym receives a 1 star because the physical trainer that teaches the classes is outstanding. Without him, this gym isn't worth joining.

Source: Google

★ 2

Poor customer service. If you ever have a problem the people behind the counter can't help. They are told what to say by the owner (who is never available by phone or email). Had a problem with my credit card being stolen and forgot this was the card used for auto payments at the gym. I called the night before my payment would be taken out and they said I would have to come in to take care of it. I went in the next morning and they said the attempt for payment was already made and I would have to pay the "insufficient fund" fee. I was never late with payments before and have excellent credit. Instead of being helpful, I was treated like a deadbeat trying to get out of paying. Really?! Would I have gone in to give them my new credit card # if I wasn't going to pay? The new equipment was nice for awhile, but I'm going back to the hometown gym down the street.

Source: Google