★ 5

Love OTF! The workouts are amazing and the coaches are even better. 🧡

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★ 5

Great staff and very good workouts!

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★ 5

The best place I found to meet my fitness goals. Great people all around from the front desk to coaches and it’s members.

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★ 5

I have been a member of OTF Exton for about a year now! Absolutely love the workouts and the environment! Constantly moving and don't have time to dread the next move helps to keep me motivated and showing up for myself! The coaches and staff are fantastic and very supportive!

Source: Google

★ 5

Encouraging, well-educated coaches, supportive front desk staff, friendly membership, well maintained equipment and a heart pumping workout…what more can you ask for! After years of going it alone, I joined OTF with friends. Each week we gather, laugh and get in some exercise too. Get a group together and give it a go!

Source: Google

★ 5

I’ve been going to this studio for about a year now and it’s always a welcoming and inclusive environment with just the right amount of encouragement to not feel self-conscious! The other members are just as welcoming and encouraging to make me continue to come back.

Source: Google

★ 5

I have been a member of most of the gyms in the area, and OTF has provided the best workout for me by far, 795 classes to date and counting!  The sessions take the guesswork out of the equation and include a mix of cardio and weights. And I am done in an hour! I have access to personal metrics via the app that helps me gauge how well I am doing compared to my peers and how my stats have improved over time. The staff and coaches at Exton are the best!

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★ 5

Great staff, great coaches, great workouts

OTF Exton has created a great community! I have been a member since 2017 and have met great people along the way. It is much more than a gym

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★ 5

Great place to workout! Fantastic coaches, awesome workout formats - something for everyone and every level, and all the sweat without the cult vibes that some other gyms have. I highly recommend trying!

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★ 5

I joined OT in Exton in May of 2024. I'm a 65 year old woman, who was athletic and fit in my youth, but had not committed to any form or regular exercise for 35 years. I attempted other gym memberships, and just never stuck with it. I joined with a friend and we were accountable to each other for attendance.

At OT, I love that I am told what to do. I don't have to figure it out. I just do what they tell me, and with two knee replacements and lots of metal in one compound broken ankle, they give me modifications as needed.

By November, I had lost 37 pounds, my cholesterol dropped 30 points, and all my liver enzymes were back to normal range. It is now February and I've dropped another 20 lbs, and been taken off high blood pressure medicine.

The results are really profound. No excuse...Join today!

Source: Google

★ 5

I've been a member of Orangetheory Fitness in Exton since 2021, and I absolutely love it! The workouts are always challenging yet adaptable, keeping things fresh and motivating. The coaches are truly top-notch—knowledgeable, encouraging, and always bringing great energy to every class. The staff is incredibly friendly and welcoming, making the entire experience even better. Whether you're a seasoned athlete or just starting your fitness journey, this studio provides the perfect balance of motivation and community. Highly recommend!

Source: Google

★ 5

I’ve been a member of OrangeTheory Fitness in Exton, PA for a while now, and I can honestly say it’s been a game-changer for my fitness journey. The coaches are incredibly knowledgeable, motivating, and always push me to be my best, while still being supportive. The workout routines are never the same, which keeps things fresh and exciting, and the heart rate monitoring really helps me track my progress. The facility itself is clean, well-maintained, and has a great atmosphere. If you’re looking for a challenging, full-body workout with a supportive community, I highly recommend this location!

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★ 5

This studio is amazing! From the coaches to the front desk with Sam & Caitlin - feels like home. Everyone is super friendly and pushing you to be the best you can be! Love OTF Exton.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great coaches and staff. Welcoming atmosphere and always a good workout.

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★ 5

love otf exton. literally the best place ever. front desk staff and coaches are literal angels. 10/10 recommend

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★ 5

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★ 5

I'm so happy to be back after some setbacks with orthopedic surgeries, but if I can do alternative exercises which I do, it keeps my body moving and I'm very happy. Best HIIT workout with the best instructors!! Love the atmosphere and the music gets motivated. Thanks OTF of Exton, PA!!

Source: Google

★ 5

Very kind staff and welcoming environment. Highly recommend!

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★ 5

As my first experience attending an orange training, I am very impressed with all the support provided to me, including information about the training, workout schedules and my goals. The team is very client oriented and as a new joiner I felt really embraced and welcome by everyone.

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★ 5

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★ 5

I’ve been a member at Orange Theory for over a year and have visited multiple locations. Exton is by far the best! I took most of my classes with Alex and Rebecca and they are both rockstars. The studio is clean and classes are easily available . ⭐️⭐️⭐️⭐️⭐️

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★ 5

Orangetheory - game changer!!

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★ 5

A great workout with supportive and encouraging coaches!

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★ 5

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★ 5

Great gym! The staff are all welcoming and happy. The coaches are motivating and upbeat. The members are nice and friendly. Great to belong to the OTF Exton community.

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★ 5

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★ 5

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★ 5

OT has good fitness programs and staffs who motivate me to go to OT . I am
Happy to be part of OT Exton

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★ 5

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★ 1

Unfortunately had bizarre customer service experience here- we arrived 20 minutes early instead of 30 minutes early for our Thanksgiving class with my sister for her first time class (she is a college athlete and knows how to run a treadmill). I acknowledge that we were running late but as soon as we walked in (20 minutes early) the manager Sam denied her entry to that class but said we could bump to the later class because of "their policy". We filled out the paperwork in 5 minutes hoping it might change his mind and did so in time for my sister to jump in with the other new person for the intro walk through which took place 7 minutes before the class started (not 15 like Sam said it would) but Sam ignored my sister as we were in the lobby. I asked him if she could join this orientation since our paperwork was completed and he said no due to "policy" and that we weren't there 30 minutes early. The coach was great I just would have expected a little more flexibility for a new member accompanied by two other returning people. After my sister said she was a college athlete in later class to the coach she said said "oh, then you're set" and the intro tour took 2 minutes. A very odd experience and will not be returning to this studio because of the manager, Sam.

Source: Google

★ 5

The Exton coaches are the best! The workout is always very challenging and different each day. Management genuinely cares about the members and cleanliness of the studio.

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★ 5

The staff was very welcoming & kind, I didn't feel pressured about signing up and they openly shared the prices of packages. The workout with Rebecca was challenging but manageable. You can modify anything to meet your needs without getting reprimanded (read about this experience on Reddit). The sales team spoke highly of the program and the coach. The studio was very clean and they offered another free class since the technology wasn't cooperating the day I went. After leaving the gym, I decided to change packages and they were more than willing to refund the difference AND offer a discount using a different promotion. 10/10 recommend, take the chance and try something new. Thank you Em, Sydney & Rebecca :)

Source: Google

★ 5

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★ 5

I could never motivate myself on my own to workout as hard as I do at OTF. The coaches and the other members make me want to run fast, row hard and lift more than I would ever do if I was working out at home. I always say that the only thing required of me is getting in the car and getting there. Once I am in the studio, the music and atmosphere do the work for me.

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★ 5

Love this studio! The coaches, the staff, the other members - I love everything about it. I've worked out at a few other OTF studios. This one just does everything well. If you're looking to start out at Orangetheory, I'd definitely recommend you starting at this studio.

Source: Google

★ 5

10 out of 10 for me!! The workouts are hard but fun. Every day is a new workout routine.

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★ 2

Will was friendly and welcoming, however the sub coach I think wasn’t really “there”.
If it was my first OTF class, I wouldn’t of come back, but knowing the structure helped get through. Class mates were nice as well, was just visiting and am sure this wasn’t the normal. But wish it was more intentional and hype if a class for the 5:30 am class.
OTF for life!

Source: Google

★ 5

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★ 5

While it is NO secret that I detest working out, the staff have truly made this a family environment that keeps bringing me back for more. It’s not easy, but they make it worth the effort!

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★ 5

You just have to show up for a great workout.

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★ 1

I had very bad experience with orange theory.They charged me the cancellation fees even though I cancelled the class 10 hours before when I called to check why they charged me cancellation fees the person who picked was giving lame reasons saying First that I was never pulled out of the class and then when I said I didn’t see any classes in my upcoming classes then she said we need to cancel the class before 12 hours when in website it says 8 hours.First they need to equip there staff with correct information instead of giving there customers wrong reasons.Mobile app user experience is very bad half of the time we don’t even get a pop-up saying we will be charged if we cancel the class it just says remove from the calendar and does put us out of the class roaster

Source: Google

★ 1

I have had a worst experience with orange theory. Initially my app did not allow me to book classes for 20 days. After asking them everyday for 20 days then they gave me the access for the app. This caused me a huge inconvenience to call and book my class every day. But after this when they got me access for my app, the next day itself unfortunately I cancelled my my class due to heavy rain on that day. I did not know about their cancellation policy because i did not have access to the app. They charged me 12$ for cancellation. When I called and requested them that I am not aware of it they did not even take this into consideration and in return they told they faced a huge inconvenience because i cancelled my class in last hour. I had to cancel the class due to unfavourable climatic conditions. They only care about their inconvenience but not the trouble they are causing their customers.

Source: Google

★ 5

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★ 5

Can't beat this program. It challenges me every class with different strength and aerobic exercises. Great results.

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★ 5

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★ 5

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★ 5

I pick up weights and put them down then run on a treadmill like a hamster. I need someone to tell me what to do to otf is perfect

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★ 5

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★ 5

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★ 5

Just enough predictability, but ability to individualize each move and block. Lighting, music, the way coaches assist without being judgy, singling, or pushy is just perfect. Don’t get me wrong, they still expect the best from each attendee but they know how to motivate you and meet you where you are in your fitness journey. Anytime I come into the exton studio everyone always says hello with a big smile. Love it there.

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★ 5

Enjoy the workouts!

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★ 5

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★ 5

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★ 5

I loved it. My first session was on my birthday. What a start.

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★ 4

Good but not for me

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★ 5

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★ 5

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★ 5

Knowledgeable and energetic coaches and equally as awesome front desk staff. Very welcoming environment and friendly members. Everyone there wants to help you be your best self! The workouts are tough, but so worth it. Highly recommend OTF Exton!!

Source: Google

★ 5

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★ 5

Shout out to the coaches and staff at Orangetheory Exton. Great workout shared with great coaches, staff and members. Always different and challenging which keeps me coming back. Check it out if you haven’t but be prepared to join! It’s addictive!

Source: Google

★ 5

Orange theory has always been my favorite type of workout. Exton is a great studio with friendly staff and trainers. Alex remembered an injury I had told her about a couple weeks ago while we were wearing masks. I was impressed she remembered it, let alone that she identified it was me now that we are without masks! Definitely recommend!

Source: Google

★ 5

They have done a remarkable job with all of the necessary modifications throughout the pandemic. Highly recommend!!!

Source: Google

★ 5

Orange Theory Fitness, Exton is not only the greatest workout I’ve ever done but the staff goes above and beyond. During this pandemic they have been transparent about their cleaning procedures and make it feel safe to attend each class. The coaches are phenomenal who also push you to achieve and obtain your goals. I recommend OTF especially the exton location to all my friends constantly. If you’re not part of the OTF fam, you should look into it!

Source: Google

★ 5

OTF Exton - awesome members, encouraging coaches, supportive environment to push your limits, safe place to make a goal and work hard to achieve and push even further.

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★ 5

all around a great workout for both men and women! The facility is super clean especially during this pandemic it gave me comfort. Plus the coaches take pride in their classes, encouraging and always play the best playlist! Great camaraderie - you know the place is well run when staff get along well and work together for a good cause like the dri-tri to raise money for St Jude! Love the people here and the workout - I am obsessed!

Source: Google

★ 5

OTF is such a quick and effective workout. Joined in a Cali location but transferred to Exton- love it!
Everyone that works here is super friendly- lots of classes including new LIFT45

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★ 5

Best workout I have EVER done! The coaches are motivating and knowledgeable about fitness and nutrition. I love the Exton OTF community and the staff.

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★ 5

Great coaches, great workout!

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★ 5

First time back since Covid, I am so impressed with all the safety measures in place. Excellent workout!

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★ 5

Love all the coaches great staff

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★ 2

Very expensive for inexperienced coaches. If you do not know what your doing weight wise do not go there you will hurt yourself. And you pay a high monthly monthly fee but can not make it get charged again. If you are 9-5 worker be aware.... I am on a waiting list a month in advance then suddenly get in them I get charged. This is Exton site owner owns a few sites.

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★ 5

Great workout, great instructors!

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★ 5

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★ 5

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★ 5

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★ 5

Can’t say enough about this place!! Coaches are amazing, members are inspiring and so friendly and always been a clean and welcoming establishment even before Covid. Can’t imagine life without my OTF family!!!

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★ 5

great workout! it kept my interest and went quickly. the dashboard is excellent and kept me motivated.

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★ 5

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★ 5

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★ 5

Great work out! Happy I tried it and will def be back

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

Love the coaches and workouts! The classes are small so you get a one-on-one feel. Coaches always making sure you stay motivated and are using proper techniques. Great workouts.

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★ 5

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★ 5

I’ve visited the Exton location because I was in from out of town. I’ve been having trouble with my heart rate monitor and The girls (Gabby and didn’t get the other girls name) at the front desk went out of their way and tried several options to get it up and running again. As always it was a great work out at OT, great instructor, clean facility but the service at the front desk was over the top. Cheers!

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★ 1

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★ 5

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★ 5

One of the things so great about the Exton Orange Theory is the staff. The men and women at the front desk are always courteous and cheerful. They know each member by name and make you feel at home. The coaches are amazing and are always there to provide you motivation when you need it. The members are very diverse which is awesome. Many gyms can be intimidating but this community is one big family. My workouts have never been better and it shows in the way I look and feel.

Source: Google

★ 5

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★ 3

Wish they offered more 3G so I could actually go to the class times I want and get off the waitlist! Not good if you have a schedule that changes at all.

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★ 2

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★ 5

This place is very Orange

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★ 4

Nice

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★ 5

Intense. Every workout is different. Staff is great!

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★ 4

UPDATE 1/22:

So happy that Jim, one of OTF owners, contacted me earlier this morning. He not only apologized for any miscommunication, but he refunded me my Unlimited Package of workouts I was unable to use in the month of December! I am so pleased that as soon as Jim was made aware of the situation, he contacted me and worked out a way to help turn things around.

I am gladly changing my one star review to a four star review! I am both impressed and pleased with the management's communication and willingness to work with me, regardless of any initial miscommunications.
_____________________

I am disappointed with the service I have received at Orangetheory Exton so far.

Everything started out okay. Unfortunately I obtained an injury while working out with OTF Exton. I even had to leave one of my classes early.
I called in November and explained that my injury was preventing me from attending classes at this time, and that I would probably be out for a little due to the situation. After following up with my doctor I was advised to take a break from my current workout routine. I have a doctor’s note outlining this time frame. I emailed OTF Exton (week of 12/3-12/7) explaining that I would be unable to attend any more classes (as directed by my doctor) and asked what my next steps would be in canceling my membership. I asked if there was any chance I could obtain a reimbursement for the month of December because I was physically unable to use my membership during this time period (doctors note was provided to corroborate this). They were able to waive the 30 day cancelation policy (meaning I would not be charged for January- even though I disclosed my injury back in November) I am grateful for this. However, I am unhappy that I was not offered to put my membership on hold (for an additional sum) back in November. It was only until after my account had been charged in December that I was asked if this would be something I was interested in. I canceled my membership and explained that I was unhappy I was still going to be charged (almost $200) for the month immediately following my injury. I thanked them for their time and communication and requested to speak with a regional or district manager. It has been five days (I understand one of those days includes a holiday) and no one has responded to me. I called the corporate headquarters and they have opened up a ticket in regards to my complaint. They have also generously agreed to reach out to regional manager/ and club owner on my behalf. I look forward to speaking with them soon. Had this been anything besides an injury I would not have bothered. It just doesn’t seem fair to charge someone almost $200 for a gym membership they are physically unable to use, without offering any other alternatives until it is too late.

Source: Google

★ 5

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★ 1

Go to retro

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★ 5

Great facility, staff and workout!! Highly recommend.

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★ 3

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★ 5

The workout is harder than I would ever push myself. I’ve never had a repeat workout and the intensity and variety leaves me satisfied, yet wanting more. The staff, trainers modern and clean facility make it enjoyable to walk in every day. Lastly, the other athletes have become friends with a great community with common interests and goals in and out of Orange Theory.

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★ 3

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★ 5

I love the enthusiasm from the coaches. I also love how they are positive and encouraging (instead of yelling at me to run faster, they compliment my hard work and sneakily persuade me to bump up the treadmill .1 or .2).

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Amazing gym with amazing staff. A challenging, but doable workout where you can go at your own pace, judgement free. I love this gym!

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★ 5

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★ 5

Staff & trainers are great! Very personal experience in a group setting. I do NOT like to work out - and even I like going!

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★ 5

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★ 5

Best workout! Awesome Coaches who really motivate.

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★ 5

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★ 5

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