★ 5

Great experience

Source: Google

★ 5

Most people say that when you are older, you become invisible. That is not the case at OTF. The coaches and staff members are very welcoming, personable, and encouraging. The coaches never hesitate to correct your form when needed or help you adjust an exercise based on a personal limitation. OTF is a challenging workout but the only one you are competing with is yourself. Thanks Monroeville OTF, you are awesome!!

Source: Google

★ 5

I joined orange theory hesitant and nervous to workout… that was not the case at all, if you’re even curious just try one class and you will love it!
Everything is at your own pace, and I have never left a class feeling like I didn't get a great workout in!
The staff is the best! I take early classes and it’s always great way to start my day!
From the front desk with a smiling face to the Instructors knowledge to ensure you have an effective but so fun work out! HIGHLY recommended!! Space is always clean and music is great too!

Orange theory Monroeville is the best!!

Source: Google

★ 5

The best gym in town, wouldn’t want to work out anywhere else! The coaches and front desk staff are amazing and so welcoming!

Source: Google

★ 5

Before joining Orangetheory Fitness, I had zero desire to work out, and I was beyond out of shape. On a whim one day, I decided to sign up for a class, because the first class is free. When I arrived, everyone was SO supportive and encouraging. I joined as a member and the rest is history! The classes that Orangetheory offers are so fun, the coaches are amazing, and the front desk girls are the sweetest. I’ve been a member for 6 months now, and I’ve lost over 25 pounds because Orangetheory has helped me find my love for fitness, which has helped me love myself. If you’re thinking about joining, or even just attending a class- absolutely do it!

Source: Google

★ 2

I will give my honest review: Fun program, sketchy business practices. If you plan to sign up for this, know what you are getting into:

The gym is based upon a corportate structure upon which they get you in the door with special promotions, however, beware the fine print! You have to jump hoops to get out and will be subject to cancellation fees. The practices involved are predatory. Even someone such as myself, who asks a lot of questions before signing up, can get easisly taken by missing some nuance of the rules.

Here is my story. I signed up and enjoyed the the program for some time. I later had to change my schedule due to work and travel. I decided to cancel my membership. When I called to cancel, I was told there would be a fee equivalent to my membership fee (at the time I signed up, monthly membership cost was $84.00 - $160.00 based on membership level). The representative asked if I would rather "pause." I thought this was a great idea, because I would have loved to rejoin later after my schedule cleared. For many months, I didn't realize I was paying a monthly "pause fee." Once I caught this, as I was reviewing my mobile banking, I realized I was paying more to stay on pause for an extended period then if I would have just cancelled. I called and asked to cancel and have the cancellation fee waived, since essentially, I had already paid over the equivalent of the cancellation fee amount through many months of "pause" fees. I was told they could not waive the cancellation fee becasue that goes against the corporate rules, which they have no control over. There was also no option to appeal or escalate. Had I fully understood this practice, I would have cancelled the first time around, rather than going on pause, or perhaps not joined in the first place. I feel scammed after having been "double dipped." Although, allegedly, this practice is in line with the "fine print" which perhaps I should have read more thoroughly; it feels grimy.

Any gym with a set of policies as complicated as these, in my opinion, is neither transparent nor upfront. You will NOT see these rules or even the prices posted on the website. They want to get you in the door. Once you are excited to join after having done the free class promotion, terms will be presented in small print on a lengthy contract. If you decide you want to join, make sure you stay and read the entire contract, atleast twice, and take notes, before giving your signature and credit card information. Warning: They will not let you leave and think about it overnight. Immediately after the free class, you must decided then an there to sign up or not, otherwise the "special promotion" will no longer be available.

With all of the above aside, the Orangetheory Monroeville has an upbeat and professional staff. I don't blame the Monroeville staff for my issues with the corporate business practices. The classes are fun and effective. The "theory" utilizes HIIT (High Intensity Interval Training) combined with resistance training to loose weight and put on muscle. I find this type of excercise effective for weightloss and toning (Female age 34, 2 children) when combined with a restrictive diet. The schedule provides various options for working people. If you are someone that can carve out the time to attend the classes regularly and plan to stick with it for an extended time period, and money is not an issue, this can be a great program for you!

When deciding to join this gym or not, think carefully about your commitment level. If you are able to fully commit for long enough to make the cancellation fee worthwhile, then certainly it is worth the price. If you are someone who travels alot or may have scheduled changes or other commitments which would keep you from the full benefit, I would reccomend thinking twice before choosing this option.

For me, personally, it is not about the money, but the principal. There are a lot of great things about this program, but ultimately, Orangetheory, as a corporation, has violated my trust as a consumer, and I will not rejoin.

Source: Google

★ 5

I had always heard people talk about Orange Theory classes, but there wasn’t a location convenient for me until Monroeville opened. I joined before their doors even opened a few years ago and it was the BEST decision! I look forward to going to my OTF classes each week - the mix of endurance, strength, and power is fantastic; treads, rowers, free weights and resistance bands give such a well-rounded workout. The staff is all amazing; they make such a point of learning people’s names to really make you feel welcome and important. I’m so thankful that I have OTF Monroeville to get in a great workout in an energizing atmosphere a few time a week!

Source: Google

★ 5

After my old gym closed I was looking for a new “home”. I wanted the fun, outgoing and hype class vibe again and was looking in the wrong places. I decided to try OTF with my bff two years ago and my only regret is waiting this long to try it out. I absolutely love the music and the variety of classes. Absolutely love classes lead by Kelly and Amanda! This gym has quickly become “family” and it’s the only place where waking up and getting on a treadmill is fun even before the sun comes up! 10/10 would recommend (and have to my friends)

Source: Google

★ 5

I started Orangetheory Fitness many years ago in Florida. I travel for a living and have had the luxury of visiting numerous studios throughout the country. When I moved back to PA, I was so disappointed that the closest location was easily 40 minutes away. THEN Monroeville opened!! I joined as a founding member and was quickly reminded how much I missed OTF. Kelly and her team are absolutely amazing. They encourage, push, motivate and cheer you on day in and day out! Even on my worst days I look forward to getting my workout in and seeing my splat points on the screen! With endurance, strength, power, and combo classes I get a total body workout that is the perfect combination of strength and cardio for my body. Don’t forget your first class is free, so come in and try out the Orange Zone with us!!!!

Source: Google

★ 1

It’s a great workout. But me and my friend did a trial month and went to cancel as we cannot drive almost an hour every week and they did not let us know that we would be locked in for 2 months. It also felt like we weren’t going to leave the place without signing up. The instructor of the class was great everything else not do much. Update call on 11/8/2024 and was told documents would be sent to me they never were so I called on 11/11/2024 and then changed the statement to the manger has to send it. As of 11/19/2024 I called and left a message as I have not been sent the documents for cancelation. Feels as if they are trying to make me pay for another month.

Source: Google

★ 5

I love this studio!! Orangetheory is great to me because you can go at your own pace and your own ability and still see results!
If you put in the work, you’ll be able to get stronger every time you step into the studio.

The front desk staff at Monroeville are very kind, knowledgeable and welcoming. I really look forward to attending Kelly’s classes and also Amanda’s they are both great and I think they help motivate all members (at every fitness level), they are both really good about showing modifications if an exercise might be out of your comfort level or ability, allowing you to still participate and work hard.

Each Orangetheory studio has its own vibe and this vibe kind of reminds me of a family (which is something you don’t see at every studio). I’ve made so many gym friends, not just with the members, but also with the coaches and staff assistants which is important to keep myself motivated to come back!

Source: Google

★ 5

Source: Google

★ 1

Male members don’t have equal access to facilities as women members. Staff is not motivated to accommodate male members despite being made aware of the issue.

Source: Google

★ 5

Source: Google

★ 5

All staff at OTF Monroeville are absolute 200 % customer service . Kelly K is exceptional . Jared , Kimmi , Lexi , Paige and Kaylie are fantastik coaches, front desk greeters and all do their personal best for clients. Models for excellence, integrity they all go the extra mile for competence at their respective jobs sometimes wearing multiple hats . Hugs to all of you in a world full of everything but . Period .

Source: Google

★ 5

Great atmosphere. Instructor Kimmi, Kelly and Jared are awesome

Source: Google

★ 5

Source: Google

★ 2

Good workouts, I just don't like that if you're doing a trial month they lock you in for 2 months and don't tell you. Ended up not being able to go anymore but never got a refund or a call back and got charged for an extra month. So frustrating!

Source: Google

★ 5

Source: Google

★ 5

Love all the trainers here! They make it fun for the entire class. Workouts are always different but yet they contain a theme so you’re always working on something specific. Definitely go check it out!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love it! Great work out and amazing staff!

Source: Google

★ 5

Great workout! It changes every time so you won't get bored.

Source: Google

★ 5

great otf! great workout! i would highly recommend!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Everyone is awesome there. Workouts are amazing. Worth every penny.

Source: Google