Retro Fitness

Stroudsburg, 1121 N 9th St, Stroudsburg, PA 18360 | ★ 4.1 (649 Review)

📞 +1 570-426-9000

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Gym Fitness center Personal trainer Physical fitness program Training center

About the Club

At Retro Fitness of Stroudsburg, our local community comes first. We offer the best amenities at the lowest price. Members enjoy our smoothie bar, Zen Den, red light therapy, tanning, pro shop, personal training and more. Our state-of-the-art fitness equipment is designed to meet multiple strength training needs and our group fitness classes support individual fitness journeys while offering you the chance to connect with your fellow gym members.

Download the Retro Fitness app for exclusive video content from experts on mental health and wellness, nutritional tips, healthy cooking and more.

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Reviews

faten osman

★ 1

Worst GyM ever and the Manger Annie is so rude and nasty she doesn't let you talk all they care about is taking ur money. i had surgery on 09/23/2025 and i explained to her i spoke to one of the front desk employee and they told me my membership is still frozen and i don't hv to do anything yet they unfroze my membership in december and they won't refund me even i cant move my shoulder. go somewhere else

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Donovan Hines

★ 1

I don’t recommend this gym the customer service was not good and the lightskin lady at the front was not pleasant/ sort of dismissive and on her phone

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Bob Amundsen

★ 5

Always clean, machines well maintained and friendly staff

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edison Fernandez

★ 5

Great place to workout. Very clean

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Goose

★ 1

This place takes forever to fix machines, cable machines in the middle of the gym are still broken. and please save the auto generated how you guys are sorry crap replies.

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Smag Transportation

★ 5

Thyre always there to help.

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John Ostroski

★ 5

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Kathryn Hanley

★ 5

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Jhoanna Mayancela

★ 5

I love this place but I can't go anymore because I have my son and I don't want to leave him alone. I don't know how I can cancel the subscription. Can you help me please?

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Daniel

★ 5

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Ajente p Perry

★ 1

Customer service is very bad.

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David Toribio

★ 1

I do not recommend it, it is too expensive, the customer service is very poor.

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Jayy babyy

★ 1

I don’t recommend this gym or signing up for a membership. The customer service is horrible. They attempting to charge me for a subscription I was told was canceled over the phone but apparently they don’t do cancellation over the phone so the lady lied to me. 200 dollars for a gym I can’t even go to anymore is crazy. I don’t recommend getting into a contract with them

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Kyle Maloney

★ 5

The staff is always very friendly and the gym is clean

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Gabar Hameed

★ 1

I don’t recommend this gym. The customer service is very poor, and the membership is too expensive for what they offer. There is no sauna, no pool, and nothing extra included, yet they still charge a high price.

When you first sign up, they hit you with almost $100 in fees, calling it an “enrollment” or “maintenance fee,” which feels unfair and not honest. On weekends (Saturday and Sunday), they close early, which makes it hard for people who work during the week to use the gym.

Overall, it’s not worth the money. You pay a lot but get very little in return.

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YOUSEF ABDALLA

★ 5

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Ewart Mason

★ 3

For the money I paid to sign up for the month I believe on weekends you guys can open until 10 as well. This facility should be a 24 hour facility which you guys have the ability to do there are people who come to your gym That work up until 8 o’clock on the weekends I will not be able to use the gym. Tell me how goes that my work time and I’m already a member recently.

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Richard Johansen

★ 5

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Peter Liritzis

★ 1

The only good thing about this gym that is the only one in the area right now and that’s it pro customer service example when I sign up accept my payment for some reason gotta come back. Tomorrow is an issue. They said to me and I don’t care cash They’re trying to post a high membership When you explain to me, you’re not interested in that equipment still being broken down walking through the gym I saw these two or three aquarium broken down When the owner was there, there was this kind of issues thing twice before signing up

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Loriann Mulvey

★ 5

Stroudsburg Retro is a family environment. It’s diverse you see the same people. They welcome you with open arms wherever you are in your journey to stay fit!
Clay, Tabatha, and Linda are the most amazing instructors!!

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Joel McPherson

★ 4

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Shaun Keappock

★ 5

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Nicole O'Connell

★ 1

Not shocked by the number of 1 star reviews. Charging me for an additional month of membership because I came in one day too late is disgusting. $60 a month for a membership is disgusting. Will be telling everyone I know not to join this gym.

EDIT: So you’re not going to do anything at all? Just “sorry, we’ll keep your $60 but maybe we’ll do better in the future?? Why am I not surprised.

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soda milk

★ 1

I’m an often gym patron and usually encounter an employee similar to chat gpt… very sweet and willing to greet my guest and I every time we go… About a week ago i’ve experienced otherwise. There was a female employee with pigtails and an attitude. I’d like to note as someone with knowledge of hair that the pigtails are not symmetrical NOR proportional. Did not even acknowledge my existence first red flag… My guest and I waited for her to check in, still nothing she was just on her phone… second red flag. This not NOT okay. Chat GPT always is accommodating and welcoming and i’m not talking about the robot. I never got his name all these years. I like to call myself an old soul but never introduced myself to chat which I beat myself up for. Do better retro AND PIGTAILS!

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Lourdes Whiteman

★ 5

Sandy is the best teacher ever and her classes are awesome! She is full of energy, her choice of music is wonderful, she has a great personality and is very knowledgeable. Great gym and great people. Love it!

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Crash Palace

★ 5

Such and excellent venue with great staff and equipment. I've worked out at many gyms over the past three decades, but this one feels like home. Thanks to Retro, I'm in the best shape of my life.

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walter lopez

★ 4

Great gym with friendly staff and the equally is always available when I go there. Best time to go is between 11 to 2 as it’s never crowded during these hours. The only reason it did not get 5 stars is because their monthly membership cost is much higher than planet fitness, but overall very fair compared to smaller gyms in this area.

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Yolanda Blasini

★ 5

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Dmitriy Seitniazov

★ 5

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T

★ 1

Update:

It’s disappointing to see that this gym continues to engage in racially biased behavior and enforce double standards.

Employees on the morning and mid-morning shifts regularly bring their children into the facility, allowing them to stay in the backroom, behind the counter, or even on the gym floor. This location is not marketed as a gym with a childcare zone, nor is it equipped or advertised as such. This raises serious concerns about safety, professionalism, and fairness.

Unfortunately, management has repeatedly failed to address these issues, choosing instead to racially profile members while ignoring policy violations among staff. That’s not only unethical, it’s unacceptable.

Hold everyone to the same standards.
Do better.

Original:
Disappointed by the unprofessional handling of a recent situation. I was wrongly accused of taking accessories, only to prove with a dated Amazon receipt that I had purchased them months before even joining the gym. While I understand that loss prevention is important, accusations should never be made without evidence or basic due diligence. Perhaps if the facility offered more adaptable equipment and accessories, gym goers wouldn’t feel the need to bring in personal items to do their exercises effectively. I expect better judgment and communication. Starting to think this was motivated by other bias.

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Michael Lipscomb

★ 4

Nice large space. Variety of equipment.

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raymond martin

★ 1

Retro fitness gym stroudsburg PA
Rating:** ★☆☆☆☆

"On June 30, 2025, I witnessed staff at [Gym selectively enforce policies against my Black friend while her 11-year-old sat quietly reading. Staff demanded she remove her child but excused unsupervised white children with the explanation: They can’t afford babysitting.'

Worse, when I pointed out this double standard:
Management falsely accused me of 'inappropriate behavior' despite us leaving peacefully.
Staff smeared me as a 'creep' with zero evidence.
My membership was revoked in retaliation while my friend (the actual parent) kept hers.

BEWARE: This gym fabricates violations to punish those calling out discrimination. Security footage proves my compliance. Friend can confirm.

Retro fitness gym in Stroudsburg Pa

Source: Google

Ray Martin

★ 1

Subject:** Racial Bias, False Accusations & Retaliation
**Rating:** ★☆☆☆☆

"On June 30, 2025, I witnessed staff at [Gym selectively enforce policies against my Black friend while her 11-year-old sat quietly reading. Staff demanded she remove her child but excused unsupervised white children with the explanation: They can’t afford babysitting.'

Worse, when I pointed out this double standard:
Management falsely accused me of inappropriate behavior' despite us leaving peacefully.
Staff smeared me as a 'creep' with zero evidence.
My membership was revoked in retaliation*while my friend (the actual parent) kept hers.

BEWARE: This gym fabricates violations to punish those calling out discrimination. Security footage proves my compliance. My friend can confirm.

Source: Google

Constance Campanella

★ 5

I started training in late February. My personal trainer, Dale, is terrific and I look forward to our sessions.

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mike born

★ 5

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Gulnur Avci

★ 1

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Michelle Arbuiso

★ 1

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Ryan Knott

★ 5

cool members and good machines

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Greg McG

★ 1

I have worked out at dozens of Retro fitness locations and I can honestly say that Stroudsburg is the worst of all of them. It is the only Retro that will not allow the clients to use the auxiliary rooms for stretching, pushups, sit-up etc. And they are quite nasty about it.
Also they are the only location that has no WiFi available. Year after year I inquired about the Wi-Fi and for the first couple years I was told it was coming "next month." Then I was told that the building was too large for Wi-Fi but they "tried."

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Diane Dellocono

★ 5

Retro has a wide variety of equipment and always updating. I’m working with a personal trainer right now (Dale) and he’s very knowledgeable and patient and helpful about me reaching my goals.

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Kevin Katsock

★ 1

Terrible staff rude, lazy, threatening to suspend memberships if they don't leave exactly at 10pm unacceptable worst gym I have ever been to but the only one in the area

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Shanon B

★ 1

I’m gonna keep it short and sweet. The managers will sign you up for a higher level than you ask for, WATCH FOR THIS! They get commission and will lie about it when you figure it out. The place is WAY too expensive. They allow patrons to work out in sunglasses and it makes my wife and daughter very uncomfortable bc…why else would you work out in sunglasses? I’ve asked them to stop allowing this but they ignore me. The staff is not very nice or helpful. People sit on the machines on their phones for 30+ minutes sometimes and won’t move and management does nothing.
As far as a gym? It meets my expectation. It’s alright.
It’s way too expensive, if you have another choice, take it. Don’t go here if you can avoid it.

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Playton Thomsen

★ 1

What gym in America or anywhere in the world not have a water fountain station for gym-goers?!? This one right here. But of course there’s a vending machine that has water bottles for sale as said by the gym manager Annie and the regional manager Brittany who are both rude, disrespectful, arrogant and lack customer service. I came here visiting the area and signed up for a free one time pass to use that was advertised on their website. When I got there, I was forced to pay cash to utilize the gym. Misleading and deceptive practices. This gym was also insanely packed like a night club and there were a plethora of machines that were broken and not to mention how filthy the men’s locker room and bathroom were. Never again. Don’t recommend anyone that type of experience. Spend your hard earned money at a quality gym, this one isn’t that at all. And to the business, please save your generic unauthentic apology response, it lacks any purpose. 0/100.

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karina cepeda

★ 5

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Dan B

★ 5

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Rob Edler

★ 5

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Chris

★ 1

terrible customer service
+ looks like mcdonald’s

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David “Dmitry” Stednitz

★ 5

Very clean & very nice staff.

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Melis Gck

★ 1

A very unprofessional gym, does not make you feel welcome.

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Billy Geffken

★ 3

The hydrobeds don't work or staff don't know the codes to turn them on very very frequently. Otherwise it's a great place to workout.

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Manuel Castro

★ 5

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Nancy Caiazzo

★ 5

Two local places to work out, clean, pleasant and helpful employees

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Edwin Zayas

★ 5

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CannajuanaSmog420

★ 1

I will say this about this gym. If your gonna squat at one of the racks near the deadlift platform I wouldn't squat facing the big mirror in front of the squat rack instead I'd squat wit my back turned towards the big mirror facing the entire gym as opposed to having your back turned to the entire inside of the gym bc some people there will look at your ass while your squatting the barbell with your back turned. Just a suggestion.

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Greg Samuel

★ 5

Update, this gym is still one of the gems in the area, a beacon of customer service with Annie and the other staffers keeping it clean, safe, and welcoming for the patrons. There is a lot of variety with spin class and other classes, personal trainers, and ways to relax after a workout with the Zen room. There's a whole room to work out while you watch movies. Also, the smoothie bar is top notch. Today I got a smoothie from Annie that sent me to heaven. The menu is great.

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Jack Vipparthi

★ 5

Best Gym 🏋️‍♂️ across the Stroudsburg area,
Good Hygiene and Equipments inside with preferred protein shakes and etc..
Greeting staff and Mentors!
Highly recommended!

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Todd Britton

★ 4

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Ashley Johnson

★ 2

Clean, good equipment, can get very packed, and if you don’t want any wifi to listen to your music your in the right place. I’m unsure why the owner feels like in 2025 you don’t need phone service in your gym But I like my music so I went to the YMCA down the street. I get this gym doesn’t care because it has little competition but that’s about the change when the YMCA is done rebuilding, so I would start adding things to bring it more value, especially for the high price you charge.

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Susan Miller

★ 5

The facility the employees and I love that they have a theater room. I’ve never seen that in the gym before.

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Dawn Bair

★ 5

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jourdane johnson

★ 5

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Carlos Rodriguez

★ 5

After Covid-19
Monday thru Friday 5-10
Saturday and Sunday 6-7
Great place to work out. A+

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Troy B

★ 5

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Gav

★ 5

It has everything one could ask for in a gym. The premium membership may be pricey, but it is worth it for anyone serious about the gym. The only reason i got this membership is because it’s so close to my job, but I’ve fallen in love with the place. Could not recommend more.

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Sharon Carey

★ 5

Members and staff are friendly. Good sanitary care of machines. Multiple numbers of treadmills, cycles, rowers, etc.

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Robert Heller

★ 5

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William smith

★ 5

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T R

★ 5

The customer service is top-notch! The front desk staff seems genuinely pleased when we hit the gym. I received a delightful birthday wish and a complimentary smoothie. Zumba classes are fantastic, brimming with energy and enthusiasm.The facility is impeccably clean and well-kept, and the staff always goes the extra mile to assist us.

Source: Google

Critical Thinker

★ 4

The RetroFitness facility in Stroudsburg is well-equipped, well-maintained and well-managed.
But I would like to register a complaint. Every so often, I will come upon an exercise machine that has someone's personal item sitting on the machine or next to it, or hanging on it, but there's no one in the immediate vicinity of the machine. I assume someone forgot to take the item with them when they finished using the machine. So I will put the item aside and begin using the machine. A minute later, a person will come up to me and say that they were still using the machine and had intentionally left the item behind to "reserve" the machine in their absence. I don't think this should be allowed. No one should be able to monopolize a machine by placing a personal item on the machine to "reserve" it for themselves and then walk away to do something else. Once a person walks away from a machine, for whatever reason, it should be considered open for use by another person. I looked at the rules of the gym posted near the entrance of the facility, and there is no rule forbidding this practice. I suggest that the following rule be added to the rules list:
"Do not place personal items on or near an exercise machine to reserve it in your absence. Move your feet, lose your seat."
Thank you for making the Stroudsburg RetroFitness facility a great place to work out and keep in shape.

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Frank Abbriano

★ 5

Managers, staff and instructors are very knowledgeable, friendly and always willing to help. Billy is always willing to give a helping hand and goes above and beyond making sure things are up to par.

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Lourdes Garcia Whiteman

★ 5

This gym is great! I love the classes and instructors. Sandy is amazing! Best instructor ever!!! The staff is friendly and helpful and the gym is very clean. There is a variety of free weights and nautilus/universal machines. I highly recommend it.

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Patsy Dallas

★ 5

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Shaliyev Rahim

★ 1

So shady business. I just moved to town and wanted to go some fitness close to me. I had free pass and was about to sign up membership. But they told me I have to pay 15$ for day pass. Easy way to loose costumers.

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KATHERINE BUSH

★ 5

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Vengelo Hardmon

★ 5

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shawn scott

★ 1

owner said i cant have my bag with my lifting equipment? am i supposed to walk around with my bottle, arm straps, wrist straps?? L gym

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colin newton

★ 5

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BRUCE BROWNE

★ 5

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MONICA BASTIDAS

★ 5

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Yana Moore

★ 5

Staff and members are amazing especially the morning crowd!!

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Alex Jackson

★ 1

Billing Practices Need Improvement

I've encountered some challenges with their billing system that I believe could be improved. Recently, I was charged a $20 convenience fee due to a change in my payment method. Although the contract specifies a 10-day grace period for payments, I was charged this fee without prior notification when my payment method changed.

Despite updating my payment information within the grace period, the fee was still applied. While I understand that policies need to be followed, I had hoped for more flexibility or acknowledgment of the situation, especially since the payment was made in good faith and within the allowed timeframe.

It's unfortunate that there wasn't more consideration for these circumstances, as the long-term commitment of a 12-month contract already requires a strong customer relationship. I would appreciate it if Retro Fitness could revisit how they handle such cases to ensure a smoother experience for their members.

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Emma Nordstrom

★ 4

It’s a normal chain gym, but overall pretty good. I liked that they have more powerlifting platforms and racks than your usual chain gym.

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Leslie W

★ 5

Been attending the 11am classes, rockout pound and chair aerobics, love the instructors and the group of people in attendance were also very nice. I find the volume of people in the evening classes to be a little much but the midday turnout is perfect for a wallflower

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Wilma Martinez

★ 5

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suraj chaitan

★ 5

Member from another state Visiting and wanted to workout I was impressed facility was clean staff was friendly and accommodating machines were all new and in working order got a great workout in only thing that they were missing that my home gym has was the sauna and steam room but overall A plus plus facility

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Kevin Broomell

★ 5

Came here on a guest pass while on vacation and enjoyed the gym. Clean, big, lots of equipment. Wasn't overly crowded. Guest pass process was easy.

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Philip George

★ 4

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Victoriya Slyusaryeva

★ 5

Excellent

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michael napolitano

★ 1

Very poor management.

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Villanueva Jose

★ 5

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Elena C

★ 1

The front desk lady Annie is so rude! Is true this person is manager? So sad! This gym is not worth the money

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No username

★ 5

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Kyle Stockton

★ 1

Terrible service in the front desk. Rude and unprofessional when I was asking about the free trial to potentially sign up. I will never sign up to retro fitness

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Eric Burnwy

★ 5

I like the early hours 5:00 AM. The parking is easier then and the gym is not too full

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Joseph Pizzano

★ 1

Disgusting all around save your money and join the Y.

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Dee Ramos

★ 4

Great leadership and good staffing.

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Katherine Bush

★ 5

I love the gym

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Christopher Adams

★ 5

any staff I've encountered has been nice, its clean. I like to do what I came to do and leave (Im not very social :P ) and I am able to do that easily here. there is always people there but it never feels crowded. Good atmosphere, if you're intimidated by the idea of gyms, don't be. The place is very bright and pleasant seeming to all ages shapes and sizes as far as I've seen.

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Dawn Hertling

★ 5

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Ian H

★ 1

Bait and switch. I get a free guest pass for this location online through retrofitness’ website and then after driving 15 mins to this place apparently this “franchise doesn’t honor free guest passes” meanwhile all locations are supposed to follow the corporate rules… so in order to save my time had to instead purchase a day pass for $10. Don’t come here unless you want to deal with this mess. Better business and customer service would have honored what I had hence why I am writing this review.

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Maria Castillo

★ 5

I like it very much...nice place to relax and do exercise 😉

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S Ahmed

★ 5

Best place to go , workout get stronger and leave all negativety in there 💪.

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Elizabeth Canales

★ 5

Awesome fitness classes given by instructors Sandy Lopez and Dalphyne Gibbs. Convenient location and friendly courteous staff!

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Wolph Lambert

★ 5

Clean and very friendly.

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Yousef Abdalla

★ 5

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Gio Cruz

★ 1

Nose ring fell out in the shower here a week ago, next week I come back and it’s still there… showers need to be kept clean because that’s just unacceptable.

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Arthur M

★ 5

One of the workers Billy, is a really great guy he goes the extra mile to ensure that the people who workout here have a amazing time

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Dianne Martinez

★ 5

I absolutely love the classes!! Very nice atmosphere.

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Onur OLGUN

★ 2

It's immoral for them to ask me for a fee for my first try.

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Gavin Wilson

★ 5

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Tobias Lanzo

★ 5

Very clean and pleasant experience. The customers and staff are respectful.

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Roses Are really Green

★ 1

Annie The front desk associate with the red braidswas very rude at the front desk and intimidating. I came in to sign up and needed to use the bathroom. And stressed that I could not come until I signed up I also ask if I could get a tour and she refused she followed after me to stress that I couldn’t work out without paying my first time in the door She needs to be retrained on how to provide better service just by my experience with this employee it made me not want to sign up

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Justin (PanDart)

★ 5

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Perfect Timing Mvmt

★ 5

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The One And Only Tattletale Comedian Tattletale

★ 5

This is the ultimate workout space!

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Bob Carroll

★ 4

Fun place to work out, anyway you like. Friendly, well lit, clean, and lots of equipment. Lots of aerobic machines, as well as, weight machines, free weights, boxing area, and classes. Something for everyone, regardless of age and level of fitness.

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Robert Drozal

★ 5

Like the gym very much

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Rossana Chobanova

★ 5

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Eduardo Alvarez

★ 5

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Harriet Locascio

★ 4

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Graham Christy

★ 1

No water fountains but they’re happy to stock and charge you for bottled water. Ive never been to a gym in my life (in any state or country) that doesn’t have a functioning water fountain. So petty. Locker room and bathroom cleanliness is not great. Glad I don’t have to go to this retro fitness regularly; I’d cancel my membership immediately.

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Peter Sitro

★ 5

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Jackie Soto

★ 4

The staff is extremely welcoming! They have a plentiful amount of equipment to use, plus clases and training, even during the busy hours there is always something to do!

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Marie Alaio

★ 5

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Dawn Mydosh

★ 1

I’m very disappointed in the employees and the business structure of this place. Annie their manager is rude and unprofessional when trying to make her understand that we have been trying to cancel my daughters subscription for months now with emails and with no avail. However, this is not my first bad experience and why I cancelled mine in the first place. I should have never signed my daughter up hoping it would be different. They kept charging me membership during Covid, even though the gym was closed and could not be used. I paid over $500 monthly prior to Covid on personal training and membership fees that did nothing for me When cancelled after Covid it took me two times back then to do so. Very unorganized and unprofessional. I would not recommend this place. They do not care about the clients, only the membership fee.

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Mark xyzabc

★ 5

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Trade Martin

★ 5

Fun & friendly place.....!!!

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Ed

★ 1

This place is a joke. They don’t have a water fountain so they could make more money and charge customers for bottles.

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Matthew Shroba

★ 1

Worst gym I’ve ever been to. I had the most expensive membership and you get nothing worthwhile for it. The staff is not helpful, sometimes rude, it’s over priced, and even the patrons are mostly young, entitled and rude. Go to Muscle Inc. down the road, or even make the drive to Planet Fitness or you’ll be sorry.

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Pantelis Apessos

★ 1

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Andrea Gritz

★ 5

My favorite weekend gym! The morning staff is so friendly! As the GM of a gym in New Jersey, I truly appreciate the good customer service! Great selection of pre-workouts and cooler drinks as well!
I’m glad I found a place I can get great workouts in when I am home on the weekends in PA!

Source: Google

Elijah Zimmerman

★ 2

Like others have said, this gym is unlike many Retro Fitness partners. Not an inviting environment for the cost. A lot of paternalism. Too many restrictions on room usage. Large areas blocked off even when not in use. Would recommend you choose another home gym or franchise if this location is your only option.

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Edlyn Peralta

★ 1

Gym is always nice and clean except the women's soap dispensers leak all over the sink. This is my second time signing up here and nothing has changed in the last 3-4 years. The customer service is TRASH! Starting with management, weak welcomes if they even acknowledge you when you walk in, condescending demeanor when spoken too and $60 for a membership when in nyc its $30. Seriously hope corporate checks these reviews and send these “owners” and their management team to customer service seminars or something.

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Matt Curry

★ 5

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Mary Salamone

★ 5

Always have a pleasant time able to exercise without having to wait for machinery that's a pleasant surprise

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Deborah Veader

★ 5

The gym is always spotless! Everyone is friendly. Doesn't matter when you come, the same people are always there. It makes you feel very comfortable. The Red Light Booth is my favorite.

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Maria Bedoya

★ 5

Lo recomiendo mucho

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Blact wulf

★ 4

Great gym with a great staffing Brittany and annie take good care of their membership.

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Maciej Gembicki -

★ 5

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G W

★ 4

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Paul Rittenhouse

★ 5

Great staff and people. I get a great workout every time. Very clean as well.

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Sara Cardona

★ 5

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Asanko vlogs

★ 1

Expensive!!!

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Kyle

★ 4

Solid gym. Large facility, lots of equipment, machines and free weights. Very fair price for day pass ($10). No water fountain is reason for 4 stars.

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Ken Hryhor

★ 5

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Neh Nah

★ 1

I won’t go into details on my first experience with them when they first opened. FFWD years later, I decide it’s been long enough let me give it another try. I call and speak to someone “Calley”? “Kaleigh”? “Kalab”? Couldn’t get the name right but spoke to her then called again minutes later. We confirm I can get a free 1 day pass, then I can sign up for a weekly pass $60 and if I like it (which why wouldn’t I right?) I can sign up for the Ultimate package which is what I wanted. This was ideal. So I thought! I drive out. Excited to reignite my fitness journey, only to be greeted by someone who says “Oh, mama, I have bad news. We don’t honor that here. We haven’t since the gym opened. You can purchase a 1 day pass for $10 and if you sign up immediately we’ll credit it to your account.” Thanks but no thanks! If you can’t honor what you claim on your website and what your staff tells people over the phone less than two hours before, then I’ll keep my $10, $60 and however many thousands I would’ve ended up spending on you.

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Christian He

★ 1

Employees don’t say hi while they’re in conversations with each other. Machines half the time don’t work , the girl with braids (Annie) , super rude and nasty attitude. You’d think the person at the door would greet you with a smile and a good morning. Manager Andrew not real nice guy only nice to the Clients driving Benz and Bentleys. Customer service is pretty much none existent.

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Grim Reefer

★ 1

Only gym without a water fountain .. forcing to buy overpriced water. Shady business tactic for sales

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Andrew Moy

★ 2

I’ve been to over 30 different retros throughout America. This specific one, although It’s clean and the Equipments is pretty well maintained, it seems like this gym allows every single person to record their own workout. Pretty sure the agreement one signs with retro states this isn’t allowed. Also, many of the workers standing in front or sitting on the free weights while I’m saying excuse me to put them back. And no water fountain?!? What gym has ZERO water fountain?

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Ramon Belliard

★ 1

Tried this gym out today for the first time and couldn’t resist to write a review l. Pros, gym is large and has lots of equipment. That’s about it. I agree with other reviewers that customer service is horrible, very unprofessional. I was looking for a water fountain everywhere and didn’t see any, proceeded to the register and the employee said they didn’t have any water fountains and directed me to the restroom to drink sink water. I looked at her, immediately I thought she must be joking. She said other customers drink sink water there all the time. Thankfully it is not my main gym, I was in the area and wanted to try it out. I don’t believe I will be going back there.

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Jack Dempsey

★ 5

Great gym

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Paul Hernandez

★ 5

Great gym here that has everything. From out of town. Best gym in Stroudsburg. Excellent pricing too.

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Sungjin Shine

★ 1

I lifted in the deadlift zone. The manager came over and said, “Excuse me. "Don't step on it here without saying, i said. This is a deadlift spot, and the manager has made normal people uncomfortable with his no manners. One more caution and I'll get your money back and cancel everything.

don't hate people!!!!

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paul disanza

★ 4

Great place but make it easier to cancel.

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Mary Ward

★ 1

The worst customer service EVER! Don’t even bother signing up with them unless your commitment is for life because they won’t let you cancel it for anything. All the do is “pause” is and then randomly activate it again and charge your account over and over and threaten to take you to court even though you have tried to Cancel for literal years. Can’t write a letter that makes no difference. I hope they go bankrupt.

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Giana Threats

★ 4

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Don Safin

★ 5

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rey robles

★ 5

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linford daley

★ 5

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T K

★ 1

Meh its a franchise gym. Its like going to a McDonalds and expecting and gourmet meal. Actually would prefer a planet fitness over retro if franchises are the only option. Hopefully one will come to town soon

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Dolores Ragin

★ 4

Classes and instructors are great motivation to help achieve goals

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Timothy Gilbert

★ 1

Canceled my membership during covid. Company conveniently loses the relevant paperwork. Continued charging my account, and now is trying to say I'm past due.

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Matt Haycock

★ 5

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Venky Venky

★ 2

Everything is good when come to equipment but they don’t even provide basic amenities like water & Wifi even though they r charging 39.99$ base price, constant rate fee 29.99, yearly charge 39.99 🙄🙄

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PATRICIA MAZE (Patti Maze)

★ 5

My trainer Alex is amazing. They have a clean facility as well as a huge assortment of equipment. Full service gym with a great atmosphere. Staff is very friendly.

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Denetra

★ 1

Not only do they not take free day passes. They had no water fountain, and no sign letting people know after they pay to be there. I would not go back if this was the only gym In Pennsylvania. please save your money and go to planet fitness instead.

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Alex Sanchez

★ 1

Bad experience went in around 6pm.
1. Very packed like nightclub packed but that's not the gyms fault.
2. Broken bathroom latch in mens bathroom
3. 3 empty sanitization sprays around the gym
4. Staff would not mix a preworkout for me because they can't use foreign substances on their shaker cups which is contradictory since they use diff powders on them all the time so I just gotta make sure I bring my shaker cup next time.

Would not recommend this gym to anyone should definetly go to the one in Marshall's creek less people and better service.

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Yousef Abdalla

★ 5

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Gabby V

★ 2

Visiting in town. The website says there is a free day pass for this location. That was not honored here, and I had to pay $10 for a day pass. No military discount option. This gym has no water fountain! It's so strange. They say the sink water is filtered. They had a front spin wheel where if you spend $20 or more, you can get a free spin. Bought 2 day passes and also couldn't play. Was told it was members only, although that detail was not written on the sign for it.

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Hector Roman

★ 3

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Solimar Caruso

★ 5

They offer flexible open hours for you to work out at any time.

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Alexis

★ 5

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lisa hoey

★ 5

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Charles Green

★ 5

I love Retro Fitness, EVERTHING you need to get yourself back in shape. I took off over 40lbs since I retired from UPS, The staff is awesome and I love spin class.

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Irene Santiago

★ 5

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Ralph Finnie

★ 5

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Maria Thompson

★ 5

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Daniel Marston

★ 5

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Irina Lenkovskiy

★ 5

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Anas Williams

★ 2

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Bruce Morgan

★ 5

Retro fitness on 611 in Stroudsburg is great. The staff is always there to give advice and help. The facility has great hours and is always clean. They have a large number of machines which are always in great working condition. I use the treadmill and it's great. There membership price is great and they have a selection of memberships for different things you may want to add on.

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T Martinez

★ 5

Haven't been here for some time. I enjoyed every moment there working. The people there working are welcoming people and very helpful

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Mike Leibowiz

★ 2

Fix your water fountain. Its been out of order for years now.

Every other gym has one so Covid is not an excuse. You like trying to sell your customers over priced drinks?

Also going to this gym annoying because if you go there 3 or4 times and it’s not your home gym they switch it to make it your home gym and keep changing your sign in credentials. They do this even if it’s the beginning if that month and you work out at other gyms more towards the end of the month.

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Alex Maoldonado

★ 5

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Herman Simpson

★ 5

The staff have always been Pleasant and Helpful and Professional

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CLAUDE WOODY

★ 5

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Robert and Sara Cardona

★ 5

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Matthew Bothner

★ 5

Really cool gym. I loved how treadmills had ac and youtube/tons of apps. All eqiptment to do my full routine. Fun look

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Anastasia Baycharova

★ 5

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Leonardo de Melo

★ 4

Polite staff… clean… needs to provide a working water fountain to fill canteens… most of the machines work… but almost none of the ear phone plugs… loud music at ALL TIMES… considerate clientele…pleasant atmosphere

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Herb Beckett

★ 2

Nice, well equiped gym with free weights & cardio. Equipment isn't in the best condition but you can definitely get a great workout; it wasn't dirty, and all equipment is in working condition. I would rate higher but they offer a free pass online but when you get there they say that they dont participate, even though their website list their location and the email they send directs you to this location. The day pass is only $10 which isn't much at all but it feels deceptive to offer a free day pass when really its $10.

Edited because the response from the owner(?) implies I was confused about this deceptive offer. You can see from other reviews that they bait a "free" day pass but make you pay when you actually arrive. Again if it was advertised as only $10 to drop-in id be very happy. I would probably buy smoothies for my wife and in addition to the day pass but with they way they operate i don't recommend anyone spend their money here

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Michelle Calandra

★ 5

Very friendly and very cleanliness.

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JP “JEAN”

★ 5

Best gym in the Poconos

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Donna Abbriano

★ 5

Love Yolonda and Linda’s classes. The staff is super friendly love how I am greeted every time I walk in the door. It’s like a little family ❤️

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Robert Edler

★ 5

I really enjoy working out at this gym. I am able to do everything that I want to do.

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Kevin Huie

★ 5

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Cara Kuhenbeaker

★ 5

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Laura O'Connor

★ 5

What I love about the retro fitness experience in Stroudsburg, is it's not only providing a place to get healthy physically but also mentally. It has relaxation Through Massage options etc. It's just really a place to go and take care of yourself in many ways. And the staff is always positive and helpful in any way they can be.

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Stephan Casey

★ 5

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Nadine Ramos

★ 5

I was a member of Retro the Stroudsburg location for over 6years. My favorite experience was training with Alex. He is skilled and a true professional. I suffer from severe scoliosis and he knew exactly how to work me out without over pushing me. I saw results in not just my physical appearance, but I had no back pain. I highly recommend him.

Source: Google