★ 1

Such a horrible service, so RUDE!

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★ 1

You should NEVER become a member here as they’re extremely predatory. This gym will tell you it’s easy to cancel then make it impossible.

My boyfriend got a membership here and we knew we would be moving in less than a year, but they ensured him in person that it would be easy to cancel anytime with a simple proof of the changed address.

So, a few months ago my bf and I moved out of Philly and we tried to cancel his membership. He sent them a copy of our new lease (which they listed as sufficient proof of changed address to cancel). Apparently the lease isn’t good enough, because they rejected it as proof of a change of address! We have been going back and forth with their abysmal customer service team, sending different documentation as attempts at proving that we moved across the state and they continue to charge him $51 per month. It has now been 3 months of trying, because we moved in August. At this point I want to contact a lawyer or cancel my credit card.

Just don’t do it. Join fitness works instead. I used to be a member there and I cancelled no questions asked when I moved, plus they have more amenities for cheaper. I’m convinced that if you died you would still be charged by Sweat Fitness. If you get injured and can’t work out? too bad. If you simply don’t want to have a gym membership here? You should have thought of that. Just. Don’t. It doesn’t matter if it’s the nicest gym in the city (it’s not). You’re going to want to cancel one day, and you won’t be able to.

Source: Google

★ 1

What is going on with the gym contract? Trying to join a different gym on passyunk that isn’t city fitness but the shady contract situation sounds bizarre. If i can join this gym without the shady contract I would…

Edit: seeing your reply to Mary’s review that the shady contract is standard practice..it is not. I’ve been a member of countless gyms and worked at gyms myself and having an impossible contract is not normal for a gym.

Source: Google

★ 5

Personal trainer visiting south philly here. I went to sweat a few times during my visit, I can’t say enough good things about it, if you just want a gym where you can bang out a workout without a scene? Flashing lights, and pounding music, you just want to go in, and workout. This is your place. There was no waiting for equipment. Plenty of dumbbells, kettlebells, barbells, and machines. A solid gym, no frills and no party. A gym. Period. Definitely looking forward to my next south Philly visit now that I know sweat is there!

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★ 5

Getting my sweat on here is something I actually look forward to—the trainers are motivating and the classes keep things fresh. The vibe is welcoming, so you never feel out of place no matter your fitness level.

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★ 5

Sweat fitness on passyunk has everything you need to develop a foundation to keep you fit and energized throughout your day to day, staff is friendly, welcoming & encouraging!

Source: Google

★ 2

The staff at this facility have been helpful and I enjoyed the gym, but Sweat Fitness and ABC fitness solutions have the worst cancellation policies I’ve encountered.

Before joining this gym I was hesitant because of reviews about how difficult canceling the membership is, but I was assured by the staff it wouldn’t be a problem and that it was an easy process.

I am moving cross country and have been trying for weeks to cancel. In order to begin the cancellation process, you have to call the gym at the right time to talk to the manager, who then contacts ABC Fitness Solutions, who then contact you... In order to cancel due to moving, you have to move at LEAST 25 miles away from any sweat facility, provide proof of your move via lease or utilities statement, and be charged a 10% administrative fee…

I have been a member of many gyms in my life and I’ve never experienced any contract this invasive or bizarre. I can’t imagine how difficult canceling the membership is in other circumstances. Asking for a copy of someone’s lease to cancel a membership is very strange.

Source: Google

★ 5

Love the Zumba classes here! #1 reason I stay at this gym. The instructor is wonderful!

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★ 1

The only good thing I can say is the actual gym employees are very nice. But dealing with Sweat's administrative side and billing company (ABC Fitness Solutions) has been an awful experience.

They have harassed me with robocalls for months after cancelling my membership and have ignored my legal request that all communication be done in writing.

I wouldn't suggest signing any contract with this gym if they continue working with this billing company.

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★ 4

This fitness center has a fantastic vibe! The classes are engaging, and the trainers really motivate you to push your limits. I’m feeling stronger every time I leave!

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★ 5

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★ 5

It's a great gym without the frills. The staff is friendly and the trainers are knowledgeable.

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★ 4

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★ 5

오래된 목조 건물을
개보수하여 만들어진 헬스장
운치있고 직원이 친절하고 위트있음
단 한가지 흠이 있다면… 바벨 단위가 파운드…. 너무 슬프다… kg… 제발….

Source: Google

★ 1

I have asked for years to remove me from their list. I still get contacted regularly by email and text. This has become borderline invasion of privacy

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★ 5

Clean facility, good vibe, and reliable and plentiful equipment. Manager Stedman is helpful and friendly.

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★ 5

Personable, spacious, not to crowded, great equipment

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★ 5

Best gym in South Philly! Friendliest staff around.

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★ 5

sweat fitness south philly always a pleasure visit. lots of locals and familiar faces. I recommend joining!

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★ 1

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★ 5

The best gym ever!!

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★ 5

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★ 5

Been Coming To Sweat Fitness South Philly For Almost 7 Years. I Dont Feel Comfortable Going Anywhere Elese This Gym, Has Become My Home Away From Home.

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★ 5

Long time member Sweat fitness South Philadelphia staff is amazing always helpful recommend

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★ 5

Sweat Fitness South Philly coming back after years of being away Stedman and Spencer have been wonderful always smiles and make me feel so comfortable because of them I’m feeling good about myself Stedman if very professional and Spencer is always there to pushe me through my workout

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★ 5

Sweat South Philly is the BEST!!!! Taylar is amazing and all of the staff is so friendly. Planet fitness whooo????

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★ 5

Great gym, been a member for years. Not overcrowded in always able to get through my workouts no wait. Also love the huge studio room to do my circuit training.

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★ 5

Love this gym. The staff are always welcoming and it has everything you need for a great work out!

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★ 5

I LOVE this gym! It has pretty much everything I need in a gym, machines, free weights (barbell and dumbbell), olympic lifting spaces, HIIT spaces, cycling rooms, etc. Everybody there from the staff to the members are so nice and welcoming. I never feel overcrowded no matter the time of day I go. I cannot express how much I love going here. Highly recommend it. Only things I wished they had was a pool.

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★ 1

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★ 1

At first I thought the billing issues were incompetence, but after actually dealing directly with the billing office (which seems like it was outsourced to the shadiest 3rd party they could find) its pretty clear this whole operation is a scam.

The contract will be presented to you on a screen the size of a business card, but I implore you to read it carefully. You will have an easier time walking away from your mortgage.

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★ 1

Do not join this gym because if you want to cancel they will make it incredibly difficult and take forever about it to suck money from you. Awful …hate this organisation with a passion.

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★ 1

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★ 5

Brenton was great gave me a tour of the gym let me no about the special gym was clean great prices and lots of equipment

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★ 5

I went back to Sweat after a 10 year hiatus, and really like laid back atmosphere and selection of classes. The gym also has a good selection of machines, free weights, and a large room where you can stretch and do other types exercises when classes aren't scheduled. The front desk is always helpful and motivating.

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★ 4

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★ 1

Bad experience. Signed up for a free 21 days pass. I went back to say I would not continue with the enrollment at the end of the 21 days. Apparently only the manager can do it and I have to go back to make sure they won’t enroll me against my will.
Process should be more transparent and easy for potential customers. Previews review confirm this type of behavior from management where they make it very difficult for you.

If it is a free 21days what’s so complicated to say I will not enroll after that period?

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★ 5

Great gym, nice people, place is clean and bright and well maintained.

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★ 5

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★ 1

Do not under any circumstances sign up with this gym. I have been attempting to negotiate a cancellation for months and have had my buyout fee balloon from 200 dollars to nearly 500 dollars, IN ADDITION to several hundred dollars of further penalties after a three month freeze where I was told payments would stop and monthly fees would only be 5 dollars. The gym has been completely incapable of helping me as the company is outsourced. Absolutely insane behavior and completely unethical approach to billing. Avoid!

Source: Google

★ 2

Good Gym, small but comfortable if you become a regular. Its really only busy the first few days of the week, afterwords its basically 5-6 people in there. Be warned - they have an overly complicated cancellation policy, hence the 2 stars. The front desk worker couldn't cancel my membership, I had to wait for the manager to come in and call me. Two days later he called and gave me an email address and an account number, saying I had to email them a reason as to why im cancelling my membership... It took them a week to get back to me, and then charged me for the next three months even though the front desk guy told me I wouldn't be charged anything extra. They then tried to charge me twice in one month thinking I wouldn't notice.

I definitely will not register with this company in the future. Scummy business practice. Shame because I really enjoyed going for the 3+ years I lived in this area.

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★ 5

This is a terrific gym with helpful and friendly staff. It has a really good vibe and I like the space. There’s a sweet studio to do pre- and post-workout stretching. I highly recommend!

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★ 5

New member here !! Stedman explained everything so articulately and made it a seamless sign up! I’ve never had such a friendly experience at a gym before… South Philly is so lucky to have someone that pays so much attention to the customer experience.

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★ 5

Legit best gym in S.Philly. Good equipment, good people, great classes, and very good customer service. Steadman really makes you feel welcomed each time you walk in and very attentive to any requests. I would recommend this gym 100%.

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★ 5

I love this gym. I retuned to Sweat after being a member at another local gym. I was tired of the “scene” and the endless reasons the other gym was raising membership fees. I looked at TONS of options before returning to Sweat and I’m glad I made the choice to come back.

The equipment is what anyone needs, it’s never over crowded, there’s no “scene”, and the staff is friendly. It’s a *true* neighborhood gym.

If you’re looking to weight train- Spencer is great trainer. He is focused on form, has a great personality and encourages me to push myself.

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★ 1

Avoid this gym. They will not let you cancel your membership, no matter how many times you notify them. Have not even lived in Philly for 5 months and they still refuse to cancel my membership after 3 notifications - one in person, one thru web submission, and one on the phone. Had to change my credit card just to stop payments.

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★ 4

Place rips. Great vibe. One caveat: the clocks upstairs (2nd floor; not spin floor) strangely disappeared 🤔. Loved not having to look at my phone and just stay dialed in on my movements. Either way, sticking with them. Sweat it up 🤝.

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★ 5

Wonderful atmosphere. Sweat south Philly has the best staff!

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★ 5

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★ 5

The South Philly location is wonderful. My partner and I enjoy all of the equipment, weights, and cardio machines it offers. You get a free month if you refer someone to the gym :)
Also, the free session of personal training you receive upon signing up inspired me to get a trainer (Spencer) full time. This gym is affordable, clean, and has VERY friendly staff. Steadman is such a personable, funny, and welcoming person. He remembers and greets everyone who comes in like they are a good friend of his. I definitely recommend this gym!

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★ 5

Stedman Croft is such a welcoming gym manager and comforting presence. I felt at home at this gym pretty quickly and my partner has since joined. Stedman and the rest of the staff make the process of membership easy and are always available to lend an encouraging smile and answer questions to the best of their ability.

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★ 5

Best gym I’ve ever been to, always clean, super helpful staff, friendly and always happy to help bc my scan never works. Strongly recommend!

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★ 5

Great gym, great and friendly staff! They have everything you need and I always feel welcome

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★ 5

This is the best gym in south philly. Never too crowded, plenty of great equipment, and the staff is always friendly (and cheaper than city fitness). Stop reading reviews and sign up already 🗣️

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★ 5

Been a Sweat South Philly customer for 3 years and love it! The price is great, the other patrons are polite, and the staff, especially Stedman, are friendly and helpful.

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★ 5

Amazing service, extremely helpful with anything you need and the gym has all the equipment you could want!

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★ 5

Love this place! Everyone is very friendly and helpful, especially Steadman at the front desk. Equipment is in good shape and the place is always clean.

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★ 5

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★ 5

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★ 5

A nice facility with amazing staff. The vibes are so good and friendly!

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★ 5

Love this gym. Clean, well maintained, staff is the best.

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★ 5

This has been a great local gym, not huge but plenty of space and equipment. Rarely have to wait for a machine especially off peak hours, staff is super friendly!

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★ 1

Would advise anyone looking for a gym to avoid joining. Not only is the equipment and environment unclean the business itself is a scam. When trying to cancel my monthly membership to join a better gym I was told I can't without paying over 400 dollars in a "buy out option." The companies customer service is horrible and only accessible through email and the gym managers have been no help at all. This place has no heart. Support a local gym or stick with planned fitness.

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★ 4

Editing my review to say that the owners have addressed my concerns, and have demonstrated genuine care throughout the process.

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★ 4

Been going here since I first moved to the city in October 2018. I find the price is fair for the space and equipment, as I don't need anything fancy. Would be nice if they did a good, deep clean of all equipment once and a while. I haven't done any of the classes offered but they appear to be pretty basic. My biggest issue is their short weekend hours; I'd love to get a workout in on a Saturday or Sunday night.

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★ 1

Not worth the price of membership, equipment is lacking and often in disrepair, just stick with planet fitness. I moved out of state and they refused to cancel my membership because I was not exactly 25 mi from the club and are forcing me to pay. Just another money scam like most gym memberships. Stay away from any ABC Fitness affiliated clubs.

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★ 5

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★ 5

LOVE THIS PLACE …. 100% RECOMENded

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★ 5

Been going here for over a year and a quarter. Everyone is friendly and the fans are always on which is nice. The top floor gets humid sometimes tho

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★ 4

Good price compared to other gyms in the area

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★ 5

I’ve been coming here for a couple years now and have nothing but good things to say. It’s well equipped for people of all experience levels, always clean, and the staff couldn’t be more friendly.

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★ 5

Excellent gym. Clean safe environment staff friendly good hours also

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★ 5

Can’t say enough good things about Sweat Fitness and the amazing staff there. Comprehensive full service gym, loads of super clean equipment at an amazingly reasonable cost.
Most importantly, super friendly staff who make you feel comfortable whenever you enter - particularly Stedman, Sequoia, Brett, and Sarah at the front desk and Luke, the best trainer in the city.

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★ 5

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★ 5

This gym is amazing. Friendly staff, good hours, great equipment and not too big but not too small. I love everything about Sweat and highly recommend it to anyone new to the gym or to any seasoned gym goer. I would give more than 5 stars if possible. 🎶

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★ 5

Great gym. Good hours. Steadman, at the front desk, is always helpful.

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★ 5

Love this gym from the layout that allows multiple people to work efficiently to the array of machines to the cleanliness — especially following the pandemic. The staff is very accommodating and friendly, Stedman is the most pleasant face and always has a cheery disposition when greeting and Sarah’s Sunday playlist will get you through the hardest workouts. Been coming here for 5+ years and no plans to quit anytime soon.

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★ 5

This is the best gym. I love it because it's so close to my house, clean, has friendly and knowledgeable staff, and everything I could ever need to work out.

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★ 5

My husband and I stumbled upon this gym on our way to visit a different gym. From the moment we walked in, we felt welcomed and appreciated. We joined the same day and it's been a wonderful experience since then. This gym has all of the equipment we need and the atmosphere is one where people come in, do the necessary work and leave. The bonus is that it's within 10 minutes of our home. We plan to be members as long as we are in this area.

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★ 4

I never reviewed the old Sweat but new Sweat definitely deserves some credit. They have refreshed the gym and bathrooms, gym is always clean and all the staff I’ve encountered have been great. If you are looking for a straightforward gym where you can do your routine and have the space and basic equipment you need, then this could be the gym for you.

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★ 4

felt like I should write a review since so many were negative! I dragged my feet on ending my membership (due to moving north) because honestly, I loved my routine here! And everyone on staff was a gem!

It's definitely a smaller gym, but I'm not an intense work-outter so it was fine.

Anytime a piece of equipment I used needed fixing, it would be fixed within a few days.

Personally I think they could use the upstairs a biiiit more efficiently and take away a few treadmills/ellipticals/stairmasters to get more machines in, b/c there were a few I missed from the old Sweat (Queen Village).

But overall I was quite happy with it, and it never felt crowded.

I didn't love the random $60 fee (I think that was the amount?) that was to help pay for random upkeep/updating the old-ness of the building etc ( I think they said that) - to me that's just overhead for your business I'm not responsible for it - just include it in the monthly bill. But whatever. I will say it got better (air conditioning!) after they got NEW management last fall, so at least the $$ was put to good use!!

The new management also extended hours, which was nice! It made it so much easier to go later at night.

Ending my membership was easy and took a single phone call and an email to start the 60-day clock.

Goodbye soon, Sweat! :'(

Source: Google

★ 5

The people who work here are the best! 💝

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★ 1

I had very mixed emotions when I first toured and signed up for this gym. The equipment was dated and a few of the devices were in need of repair. The free weights were sparse, only having one flat bench and one deadlifting platform. During the summer months, the gym was always 80+ degrees due to poor insulation. I was ok with this gym because it was significantly cheaper than City Fitness and the staff seemed friendly enough.

However, all my feelings changed for the worse when I tried to cancel my membership. They are trying to charge me over $110 in cancellation fees even though I gave them ample warning and I had received emails saying it would only be a fraction of the cost. I tried to work with the manager, Stedelman(?), but he refused to budge on the fees. I am very disappointed at this gym especially since I thought they were friendly people.

Source: Google

★ 1

Don’t join this gym. Predatory contract, horrible dated and beat up equipment, overpriced. I was never made aware of the 2-month cancel notice. I’m currently talking to useless customer support that take forever to respond, just trying to cancel my membership.

Also they charged me during COVID when they stated in an email that facility would be closed until further notice because of the pandemic.

Horrible all around.

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★ 5

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★ 3

You know how you get your membership canceled cancel your credit card and get a new one...

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★ 1

This gym has a lot of work that needs to be done. Its a good price, but machines are broken, theres wooden ledges that have given me splinters and not to mention the customer service that comes with trying to freeze or cancel your membership is awful. I had called and emailed numerous times to freeze my membership and even spoke with the manager directly and still got charged for a new month. now apparently theres no option for a refund and i have to jump through hoops to get my account canceled starting next month. not worth it for a gym with basically the bare minimum features. also, cant speak for all the fitness classes offered, but the yoga class was terrible. i wouldnt recommend it

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★ 5

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★ 1

I just called. Told me they don't offer a monthly membership. I would have to buy a guest pass at $20 dollars a day. So $600 for the month. They offer a 3 month membership at $225 dollars which is $75 a month. I believe you have to sign a contract, and this gym on 1500 Passayunk doesn't look like it has a lot of gym equipment.

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★ 1

I’ve emailed over and over trying to get help canceling my and my boyfriend’s memberships, and they won’t respond, and have continued to charge us. We stopped going because there was no air conditioning in the summer and we couldn’t handle working out in 95°F temperatures. I emailed & messaged on Instagram asking if there were locations with AC, they never responded, so I started trying to cancel. I’m going to have to dispute the transaction with my bank soon.

Edit: Stedman appears to have blocked my email because I was trying to get a refund. We were emailing back and forth for a while and suddenly my emails are returning undeliverable.

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★ 1

The local Manayunk branch closed when Sweat Fitness under went new management. It’s been 3 months and my reoccurring charges have not been canceled or refunded, despite multiple emails to their customer care center and the south Philly branch. I’ve now disputed all charges with my credit card company, blocked them as an authorized vendor and will be filing a BBB complaint.

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★ 1

I was a member for 4 years but recently they closed the nearby locations so this gym became extremely overcrowded and the already constantly breaking, unsafe equipment just got worse. When I attempted to cancel, I was informed of a 90 day notice policy so I would continue to be charged for 3 months after cancelation. I did not sign any documents when I joined this gym, let alone something agreeing to this. Now, 4 months later I am still being charged so I contacted the club who told me to contact their third party billing service, ABC Financial. When I contacted them, I was told they have no record of a cancellation request and they have a 60 day cancellation policy. This brings the total to 5 months of payment for a club I will never be attending again. DO NOT get a membership as this gym is a total scam. It is overcrowded with constantly broken machines and a membership that apparently can’t be canceled.

UPDATE:
Just was informed by one of their employees that “a lot of members attempting to cancel are going through this so please don’t think you’re alone in this” so apparently they have one kind, honest staff member and a really corrupt corporate system.

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★ 1

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★ 1

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★ 5

Clean, well lit, not stuffy, and awesome staff.

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★ 5

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★ 1

When I signed up I told the woman that I would need to put my account on hold with the birth of my child. She told me that this was straightforward.

Unfortunately, this was not the case. This club uses "ABC fitness solutions" and does not allow for cancellation or putting the account on hold without paying additional amounts.

Source: Google

★ 5

I enjoyed my visit at Sweat Fitness. I toured the Queen Village location, @700 Passyunk Avenue, Phila, PA 19147 and I just parked outside the location at 1509 E. Passyunk Avenue, Phila. PA 19147. My tour guide was Club Director, Mr. Tyler Hankinson. Expert he was and very friendly and accommodating. We shared a common interest in fitness and I know his uncle from my church. What a small world we live in? It is so nice to visit a gym besides Planet Fitness. Yes I can see myself working out here. However, it is more convenient for me at Planet Fitness. They open at midnight. Sweat Fitness opens at 6 am. By 6 am, I have showered and I am on my way to WAWA, by then to get my oatmeal with raisins. The parking, however at the Queen Village location is not accessible. It is extremely difficult to find a parking space. I was blessed to find a space, it was around 12 noon on the corner of Passyunk. Thank God, I did not receive a ticket. I should have engaged my Meter app and I wouldn't have had to worry about that. I will be back and another shout out to Mr. Tyler Hankinson.

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★ 1

Non of the lights work upstairs. It is literally dark. All of the equipment is old and falling apart.

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★ 4

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★ 1

South Philly gym charged my bank account 230 dollars for my husband's gym membership but he went 2x's before they closed down for covid so a year later they charged me outta no where. 230$for what????? So when I called the first gentleman I talked to was so nice understood my problem put a request to refund me about 2 or 3 days later I got refunded for 30$ and then they paid on my account until October so I called back and informed them of the problem they had me call abc to get it back from them called them it took 3 days of going back and forth with them they kept saying it was the gyms problem the gym kept telling me it was abc's so I contacted the gym again and after 2 trips to the gym and 1 month of calling and 3 customer service representatives later they finally refunded the money horrible

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

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★ 2

Very low quality equipment. Like out of a 70s high school weight room. The bars have no knurling. Passyunk staff is nice. Broad st staff quite rude.

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★ 5

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★ 4

👌👌

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★ 5

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★ 5

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★ 5

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★ 5

I love this place 👍👍

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★ 1

Terrible experience. Hours are not accommodating. If you try to cancel your membership based off a serious life changing situation be prepared for a song and dance on paying the next two months of potentiallmembership and fees and unauthorized charges to your account after you closed out your membership. Trust me I'm a victim. Stay away!!!

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★ 5

I love that their's never a wait to use equipment.

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★ 5

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★ 5

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★ 1

Signed up for the $99 summer special, and was told up front that my account would not be auto-debited at the end of this period and was also given the impression that I was only a member until September 1 ( I had specifically asked these questions to avoid the following scenario). This is not the case it turns out, I was locked into a 12 month contract after the summer period. I was then charged $100 to cancel this membership I did not really agree to, and also charged $50 for September membership, even though I did not request this either. Read the contract you sign because it's not consistent to the verbal answers you will be receiving during the initial tour.

I went straight to Fitness Works on 7th and Reed and paid cash for 1 year at $429, no shady contract needed. This place has twice the space and amenities. They also gave me a t shirt and Phillies tickets and were very welcoming to their newest new member.

Source: Google

★ 5

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★ 1

Don’t sign up for this gym if you plan on ever canceling your membership. They use this “service” called abcfinancial to manage their automatic payments and you have to go through that to cancel. I had called in January to cancel my wife and I’s membership for April. I was told it would cancel and to just send an email to confirm so I did. Then lo and behold I still was getting automatically deducted 45 bucks a month (which is an insane price for a gym with a single bench press) here it is in July and they are still trying to charge me. I called abcfinancial and spent an hour on the phone just to be told that they can’t backdate my cancellation to when it was originally supposed to occur because I had sent them the cancellation email too EARLY. You apparently need to request cancellation within 60 days of your contract end date or it just doesn’t count and they keep billing. Or so they claim. they still were able to cancel my membership but not my wife’s when we canceled at the exact same time and on the same phone call and email even. And they’re trying to say I owe 109 bucks still. So yeah, reporting this as fraud to my bank since I clearly should have been stopped getting billed in April for both accounts instead of just one. I’ve dealt with difficult cancellations with gyms before but this is a whole new level and really ought to be considered illegal.

Source: Google

★ 1

DO NOT JOIN THIS GYM!
It is impossible to cancel. After over a year of going through the cancellation process, they continued to charge my card. I went in person and was told my membership would last another 60 days per the contract. Charges continued into month 3 and 4. I went back in, and was given the run around. I called to have my membership cancelled. Again, I was told it would be another 60 days. Ok, whatever. 90 more days pass and I was still being charged. I then repeated the cancellation process of a 3rd time. This time when I noticed the charges on my account, I cancelled my credit card, and filed a fraud report. Now I am being hounded by debt collectors for the 5 months they continued to charge me.
THIS IS NOT HOW YOU RUN A FAIR BUSINESS.

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★ 5

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★ 5

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★ 4

It's a clean, well equipped gym with a friendly staff.

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★ 4

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★ 5

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★ 1

If you want a gym with equipment that is always broken, overpriced, has zero amenities, and only 1 bench press, this is the gym for you. I mean more specifically the south philly gym. It’s a complete joke of a “gym” that has equipment that is terriblly outdated. Worst gym I’ve ever been to, and I’m not being dramatic....funny enough I saw a review from a year ago where someone asked for another flat bench and there’s still only one lol THIS PLACE IS A JOKE

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★ 5

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★ 5

AWESOME

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★ 5

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★ 4

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★ 1

Thanks for double charging me. I cancelled my membership. DO NOT JOIN!

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★ 4

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★ 5

Nice environment. Helpful staff.

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★ 5

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★ 5

I really liked the sweat gym going to East falls across from Abbottsford homes They had a bowling Alley there. It was small but now well missed

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★ 4

Decent gym. Could use a second flat bench.

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★ 4

Clean, spacious,

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★ 4

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★ 1

Dirty bathroom, irresponsible personal trainer, annoyingly difficult to quite. Too bad because the location is good.

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★ 1

$25 for a ONE day pass. Totally unreasonable.

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★ 4

A medium size fitnesd building where you have a lot of choices to do your fitness activities here. it's open seven days a week, and you can always come here after working hours.

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★ 5

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★ 5

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★ 4

Just a bit overpriced

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★ 1

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★ 4

Great staff, very helpful!

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★ 1

I had to update my original review:

DO NOT BUY THEIR TRAINING PACKAGES!! They don't have the staff to support the amount of training packages they con people into buying, and they do not vet the trainers they hire.

I spent $1200 on a training package and they gave me a trainer without a phone, no way of contacting him - no cell phone, no land line. I could not get a hold of him to change or make appt's, he could only contact me.

I called the gym to ask to leave a message for him and they had no idea who my trainer was and had never heard of him. I can only imagine why this 40 year old man did not have either a cell phone or a land line. I said this won't work because I travel for work and will need to be able to reschedule appts and text my trainer. The new trainer contacted me and asked if I could train out of the queens village location, instead of my gym, since that was where he worked. I said no and called my gym to finally ask for a refund.

They gave me the run-around about a refund. I waited two months for it and the "VP of Training" was ignoring my calls and texts about refunding me, and when he did speak to me, he raised his voice and constantly talked over me and argued. The front desk manager will do whatever the trainers tell her to do, and all they do is make bad, unprofessional decisions.

Meanwhile, the original trainer they gave me with no phone, was emailing and calling me from different numbers for three months after, and pretended like he hadn't been let go, asking me when we could train again. I had to keep telling him that he should contact his boss at sweat so he can be updated on the situation. It was really scary.

Contacting anyone that would do anything to help me was impossible. The owner Tracy is impossible to reach. I had to file a complaint and case with American Express who gave me the refund. A week after I did that, I magically got an email from some other guy named Mike who said he 'would be happy to issue a refund and was there anything else he could help me with?' Too little, too late. We ended up canceling our memberships to the gym out of disgust.

This was the second time I bought a training package from this gym where I was unable to use all my sessions due to staffing issues. The first time I bought one, the manager who started with me quit after two weeks, then a young girl came on to manage and train and she constantly canceled and rescheduled appts until she finally quit, too. I finally gave up. It's hard enough to motivate yourself to do training as it is, without all this turnover and grief.

Do not go here, and whatever you do, do not let the guy con you into buying a training package. He spends more time talking, schmoozing and selling, than training his actual clients. Its clear they don't pay their trainers enough here, otherwise they would have more professional, mature, seasoned trainers to train you. This place is an absolute disgrace.

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Decent gym but the ellipticals and treadmills and heart monitoring equipment is always broken, despite repeatedly asking them to fix it since June of 2016. I'm going to have to rethink my membership if they don't care to maintain their equipment and ignore member complaints.

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★ 5

Lots of equipment, great classes, relaxed environment, clean facilities.

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★ 5

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★ 1

Rude front desk lady. I had a groupon voucher to redeem and I know it's early in the morning but she needs to work on her customer service skills.

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★ 2

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★ 4

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★ 5

Love me some sweat!

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★ 4

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★ 5

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★ 5

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★ 4

Good atmosphere and The people that work there are great.

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★ 5

Great location and no show offs. Everyone is great here

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★ 5

Good gym good people

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★ 4

One of the nicer Sweat locations. Friendly front-desk staff, decent equipment, the cardio area is light & airy, and the locker room is well-maintained.

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★ 4

Great gym. Now I just have to get myself the me often.

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★ 5

Great folk, strategic location, interesting building.

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★ 3

Closest gym to my house. TVs on the equipment break all of the time and never get fixed.

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★ 3

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