★ 5

No complaints, but one caution. The gym has a few " dead spots", where the floor is blistered. The vinyl is separated from the base floor material, so a ball might not bounce as expected.

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★ 1

UPDATE: Today I decided to give this YMCA another chance seeing as it’s right down the street from my house as opposed to the Lincoln location which is 20 minutes away. Nothing has changed. I was in the building for 10 minutes. I dropped my kids off at the childcare center only to have the director disrupt my workout to tell me that my daughter is too young to be in the childcare center. I stated that the website says they take any infants above the age of 6 weeks. The director responds “that was before covid, we don’t have the staff to watch anyone under 18 months”. 18 months! That’s a toddler. So basically, you don’t watch infants at all. How are you going to advertise childcare when you don’t accept infants. I’ll drive the 20 minutes to go to Lincoln. They watch my infant and they’re open until 1am.

This place is awful. For the amount of money I put into the place I should have been treated a lot better. For starters, the pool is always freezing. My son who took swim lessons there was constantly shivering during lessons. I tried to enroll my son into private lessons. Forget it. “Brittany” never returns my call and you must speak with the aqua director. You would think for the price of private lessons Brittany would call you back but nope. Brittany probably doesn’t even work there by the time I finish this review because their staff turn over rate is pathetic. Directors come and go faster than you can blink. This YMCA continues to reduce there hours of operation. They claim it’s again due to lack of staff. Unless you’re low income you will be paying $100 dollars a month for an establishment that’s only open during business hours (7am-6pm). Now let’s get into their childcare. They kicked my son out of childcare because he has a developmental delay. They looked me in the eyes and stated “we just can’t handle him”. My son was devastated. Remind you I paid $250 a week for childcare on top of my monthly membership fee. It didn’t matter. When I asked to speak to the director of childcare I was told “sorry he no longer works here and the position is vacant”. Color me shocked.

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★ 5

Helpful staff. Family friendly :)

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★ 3

Well I haven't been here in years. But I'm only giving you a 3 because I'm sitting here in the parking lot and it's saying that it's open. I get here and it's not open. So I call and then it says it's only open till 8:00. But the website says 9:00. I really think it's disrespectful for people not to update their websites. Because other people travel thinking that the place is open because it says it's open and you get here and it's not it's not right to waste people's times like that very disappointed.

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★ 1

Had a membership here when I was a child. Place was unreasonably dirty and unsanitary.
I’m 37 now and place is still dirty and gross.
I’ll go back to LA Fitness where it’s clean

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★ 4

my 6 YO takes swim classes here. great instructors. only complaint is the water is so cold. all the little kids are shaking uncontrollably. my son has blue lips by end of class.

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★ 2

My six yo. has been taking swim lessons at the Kent County facility for a few months now. For a 30 minute lesson he's actually in the pool for around 8 minutes. It's disappointing to say the least. At this rate he should be a good swimmer around the age of 30.

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★ 1

The Sunday crew likes to leave early and the woman that works this day is extremely rude. They will turn the lights off and bark at you that they “are out” 5 minutes before the gym is supposed to close. Very unprofessional to turn the lights off while members are still in the gym and trying to get in the last few minutes of their work out, especially considering the price of memberships.

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★ 5

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★ 3

Where is Jason?

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★ 4

Very loud gym but I liked the sauna a lot, Will probably be back for the heated pool. Building itself was pretty.

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★ 5

This YMCA isn’t just a place I workout at, it’s a welcoming community I look forward to visiting regularly. Staff are helpful, well informed and they always greet you with a wonderful smile. Dominic especially has a kindness that people gravitate to.

It’s a busy center with the kids area filled, swimming meets; outdoor park; an indoor and outdoor basketball court, and many group classes. There’s always a knowledgeable trainers on the floor ready to assist and answer questions.

The facilities are clean and well kept. It’s a very old building but well maintain.

As a Y member originally from Mass whose used my Universal access in several states, my 19 y/old son and I are happy to call Kent our home.

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★ 2

Welcome to the YMCA, where open gymnasium actually means it’s booked. Countless times I’ve come to play basketball because the schedule says open gym and the gym gets taken over by activities that could easily be done in one of the other open rooms.

Don’t come here and actually expect any of the schedules are correct.

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★ 5

Very nice gym with pool I'm new to the y and I like it people should check it out

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★ 5

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★ 5

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★ 1

They like to fire people without coming up with proper information considering the employee as well. Luckily, for them, I didn’t have access to a lawyer back then.

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★ 5

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★ 5

We had twins that were babies and I'd been inside for 3 1/2 weeks during a snowy and icy winter in 2013. Our family lived out-of-state. The babies were 10 months old and we joined the Kent County YMCA. After a month or two, I could leave the babies in the Kids Care room for two hours... well... I usually had to go change a diaper, but then I could go back and do yoga. Or swim. Or walk on the treadmill. Or - best of all - sit on the recumbent bike and leisurely read a magazine. I really like the staff in the Kids Care, and the front desk staff were always kind and welcoming.

Having family out-of-state, I really needed those smiles. I highly recommend the Kent County YMCA. There is an integrity in the staff that I appreciate. They do the right thing. It is a safe place for the community, and it is easy to sit in the lobby, have a snack with the kids, and then let them have fun in the Kids Care. I would watch the kids through the huge wall-length glass window whenever I felt like it. Or, when they were babies, I would sneak over the side of the babies' area and make sure they were okay. They (mostly) always were. Lots of toys, big mats, lots of staff. Kind people. Babies smiling. Mommy happy.

If there was a problem, the staff would find me and let me know. It is a very safe place to leave babies and kids. We've been going since 2013.

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★ 5

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★ 5

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★ 4

Been very happy with the pool and its instructors.

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★ 5

It's great for the kids! They love the playroom with the bouncy castle. It's clean and most of the staff are friendly. The pool is nice. We are glad we joined.

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★ 2

I joined when I was pregnant and initially loved the kent county location. Everyone was wonderful to me while I went through a difficult pregnancy and took the classes I had the energy for. Instructors were wonderful about accommodating me so that I could participate and get the most out of my workout. I was repeatedly told during my tour about how great the childcare would be once baby came. However I just returned for the first time postpartum and was told that even though I was given a tour of the childcare facilities and they were explained to me during my initial tour, they are not included and are actually an additional $50 a month. Imagine my surprise To have kept my membership active throughout the end of my pregnancy and early postpartum to be told that none of that was accurate. Went in today and Not only could I not use the services I was told were included, I found out I wasted all of that money keep my membership active postpartum.

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★ 5

Didn’t realize how much of an amazing YMCA this was till I had to go to others due to moving. Great job guys!

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★ 2

Cancel activities left and right, pool was closed several times for maintenance. In the workout area there are usually warning cones and wet spots from where there is leaking making things a bit dangerous. I left voice messages for a staff member to call me back for almost a month and never heard back. Then I was told it was because they had changed systems and had lost all voice messages.

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★ 5

The group classes are great. Fitness professionals there are #1.

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★ 5

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★ 3

Joined for adult swim lessons but so sad to see their lessons were not structured based on abilities .

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★ 5

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★ 2

Relatively clean facility with multiple recreational areas however staff can be rather temperamental and classes mediocre. Our interest in swim lessons prompted our visit to this YMCA; however, we were met with a rather rude, unwelcoming aquatics director who either did not answer our questions or brushed them off in a pompous manner.

The aquatics classes left much to be desired -- The lessons taught relative to the skills required for progression to subsequent swim levels are out of sync and give an impression of a haphazard teaching schedule; this, combined with discrepant records on any given student's enrolled class -- computer records stating one thing, teachers apparently thinking they're teaching another thing, and enrollment staff trying to decipher the entanglement -- is more than disconcerting, especially given the importance of properly synchronizing teaching skills to the degree of risk associated with interacting amidst a water environment.

Suffice to say that since our initial introduction -- and after having subsequently participated in various activities at this YMCA -- deficiencies in the aquatics program and a deceptively subtle yet ever-persistent "chip on the shoulder" demeanor by the aquatics director has prompted us to look elsewhere for a more suitable, hospitable YMCA (Sad to express that at one time this same fellow went so far as to glare at us and, of all things, twirl around a stick while we respectfully picked up some chips that we accidentally spilled on the lobby floor).

What once appeared to be a large, clean, well-equipped facility eventually revealed outweighing character flaws. We'll migrate to another facility that exemplifies a welcoming, safe, overall healthy learning and recreational atmosphere for adults as well as our children.

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★ 5

Great treadmills and weights too build strong muscles too

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★ 5

Nice community, good offerings for workouts.

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★ 4

Nice facility. Clean. Great staff.

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★ 3

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★ 5

Best Y I have been to

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★ 5

Go there 3 times a week. Nice atmosphere, friendly staff. Good equipment for retired folks.

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★ 5

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★ 4

Very good facilities, the gym is a little warm and lockers are outdated and Rusty but all the machines are newer and the pool is very nice.

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★ 5

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★ 5

Fantastic gym with a pool and all the amenities you could need. Great for the family!

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★ 5

First time visit and a complete tour was offered emedietly. This place has everything. I'm sold!

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★ 4

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★ 5

Has everything

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★ 5

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★ 3

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★ 5

I love this YMCA, there is always something to do!

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★ 5

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★ 4

Great Y!

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★ 5

Love the Y!

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★ 5

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★ 5

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★ 5

We have been YMCA members for 18 years. We just moved to Providence last month. Since we were late to arrive here for summer camps, we were not able to sign our son up for a lot of camps. Luckily the Kent County YMCA had an opening this week. They are such a friendly and well-organized YMCA. Everything is clearly explained and the website has all the necessary information for membership and special programs like camps. I highly recommend this YMCA both for using a gym and attending classes as well as special programs like camps for kids.

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★ 5

Very friendly, clean, nice helpful staff

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★ 5

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★ 4

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★ 5

It just keeps getting better year after year.

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★ 5

Love everything

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★ 5

Great facility, beautiful pool, outdoor activities are so fun fo the kids.

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★ 2

Sent my son Y's owl. I was not impressed it was more of a glorified day care. Will not be going back this year.

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★ 5

The staff is great. There’s so many activities to take part in. From the indoor basket ball court and pool and the workout area, to the playground and campground area to the side of the establishment. It’s great for all kinds of families! It creates a very friendly community!

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★ 4

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★ 5

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★ 5

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★ 5

This is an awesome place for anyone they have a nice pool, gym, play area for the kids , they have workout programs as well... this YMCA also has a really nice camp behind the building with ponds and a water sprinkler park the people that work here are very nice and professional.

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★ 5

Awesome atmosphere!

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★ 5

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★ 5

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★ 5

Great YMCA, plenty of disability & regular parking, shade, sun, swimming. afe place to visit, bring your family and friends.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Great place to go. Good for families with kids. I'm a night owl so I would like it if they were open a bit later and the free-weight area gets a bit cramped, but overall they have most things you need for a good work out. Pool is clean and change facilities are clean and bright.

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★ 4

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★ 5

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★ 4

Good place

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★ 4

Working out.

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★ 5

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★ 5

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★ 5

Great teachers for group classes and a very nice update to the building.

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★ 5

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★ 5

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★ 5

Awesome

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★ 5

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★ 5

I love my Ymca!! Great variery of classes.friendly staff

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★ 5

Love this Y! Daycare for the kids is clutch!!

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★ 5

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★ 2

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★ 5

Love this Y. Friendly staff, great equipment, clean. Wish I lived closer.

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

Love all the new equipment! ❤

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★ 5

Always have a great time

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★ 5

Great place for the family.

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★ 5

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★ 4

Great facility,has all the right tools to get you in shape!

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★ 5

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★ 5

Clean, friendly, very good staff and clients.

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★ 3

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★ 4

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★ 5

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★ 5

Great people

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★ 5

Friendly staff and very clean

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★ 4

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★ 4

This place has a fantastic and fun kid area where they will watch your kids while you use the facilities. Or you can come and play with your kids in a safe monitored environment. The wellness center (fitness) area could use an update or more equipment. There is only one squat rack and if it is leg day, you may be waiting a while.

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★ 5

What a great YMCA! I love the variety of gym equipment, the people at the welcome desk and the instructors! I would definitely recommend this branch, and the Y as a whole.

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★ 4

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★ 5

One of the best Y branches of the Providence family of branches. Clean, modern, great family/play/child watch section.

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★ 5

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★ 5

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★ 5

Very friendly, welcoming place.

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★ 3

Nice facility.

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★ 4

Your average YMCA

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

Great work with direct support staff person

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

Have been a member for nearly 30 years. Much better equipment and more fitness options/programming than most private health clubs. Great place to go with kids as well!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Great POOL and workout equipment. Staff is awesome!

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★ 5

Great staff

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★ 4

Recently remodeled and updated. Great for all ages

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★ 4

Staff is friendly and helpful. Lots of good activities. A really nice YMCA.

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★ 5

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★ 4

Small pool, but nice

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★ 5

Staff here is awesome..

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★ 5

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★ 5

Courteous ppl

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★ 4

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★ 5

Like it a lot. Great classes and instructors. Large choice and take suggestions. Clean and very careful about when goes in and out.

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★ 4

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★ 5

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★ 5

great summer camp

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★ 4

Love it here amazing staff and equipment

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★ 5

Great Summer Camp Program for Kids!

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★ 4

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★ 4

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★ 5

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★ 5

Great place to be

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

The Kent County YMCA offers a host of choices to get or keep you on your path to fitness. A huge room full of work out equipment, a pool, yoga class, Zumba class, basketball court, sauna, clean locker rooms, and an incredibly friendly and helpful staff! A very accepting environment! 5 *'s!

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★ 4

Great atmosphere and plenty of workout equipment. The tennis courts in the backyard need improvements.

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★ 4

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★ 5

The Kent county YMCA staff are really nice and friendly too and will help people out if they need help.

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★ 5

Amazing family sport place. Love it and my kids do too

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★ 4

The best child care services while you work out by far. Could use a couple more racks.

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★ 5

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★ 4

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★ 5

Extremely clean, spacious, attractive and up-to-date facility with kind, welcoming staff. Huge selection of equipment and wide range of classes. You can even trade your keys to borrow a lock for the locker while you're there--not every Y is so thoughtful and considerate, or welcoming.

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★ 4

Great family facility. Children center is fantastic, complete with bouncy house. Gym is decent size. Other amenities include a basketball court, pool, and classes. Courteous staff and clean environment. Definitely worth a look to see if it meets your needs.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Very Clean, Fun and Staff were Super!!!!

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★ 5

My home away from home! 😘

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★ 4

Friendly staff, comprehensive fitness facility except for the fact that the pool is pretty small.

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★ 5

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★ 5

My daughters coaches are awesome....

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★ 5

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★ 5

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★ 4

It's so much fun I go there 🙋🙋🙋🙋🙋💇I. Love that place

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

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