10 Star Fitness

Spartanburg, 2700 Reidville Rd, Spartanburg, SC 29301 | ★ 4.3 (598 Review)

📞 +1 864-574-2667

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Fitness center Gym Personal trainer Pilates studio Yoga studio

About the Club

10 Star Fitness is the upstate’s most complete fitness club. With group fitness classes, 24/7 access, a supervised kids’ club and three locations, the full-service gym was designed to fit your life. And your budget, too.

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Reviews

Lamar Wallace

★ 4

Source: Google

moon shine

★ 1

Impossible to get out of the membership. You have to follow 3,000 steps and may even be charged a fee. I cancelled my membership months ago and even received a confirmation it was cancelled, come to find out they sent my nonexistent “balance” to a collection agency. My card was never even attempted to be charged after cancelling but somehow I have a balance. The gym itself is nice but the membership trap is bs.

Source: Google

Dawson Strickland

★ 5

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Bailey Ezell

★ 5

I met the manager Daniel tonight. Very impressed with how he runs the amazing facility 10 star has to offer.

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Londan Shepard

★ 5

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Da GoLdiN cHiLd

★ 5

Great gym!

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Damian Howarth

★ 5

Best place in Spartanburg to lift

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crystal gorto

★ 5

Everyone is always so nice, so helpful, and I love coming here

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Tanner Eggers

★ 5

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Sloan Shipman

★ 5

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bbbryson

★ 5

Awesome gym and staff !

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Barnetts Garage

★ 5

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Tom Vaice

★ 5

Clean and spacious gym

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J3T LYF3

★ 5

Awesome staff and amazing trainers! Make sure you stop by and ask for Daniel. He will take care of any questions or concerns you may have.

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Weston Whitfield

★ 5

Great gym! Highly recommend to anyone in the area!

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Nathan Higgins

★ 5

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javier Icaza

★ 1

I have been going to this gym for about 2 years or so, i go in for about an hour, I leave my weights where i find them, I dont leave trash behind, i dont film myself, i keep to myself, I jot down my reps, weights, workout names on my phone but in this occasion I havent been to the gym in awhile, so I was doing full body (light weights) but looking at my past notes to see the amount of weights i did last time. I was doing leg extensions and this so called trainer said out loud to the man she was training about me and this other guy (that i dont know) about how we were using our phones in a complaining manner. I didnt say anything at first but she had to tell the person she was training again “dont be like them” while he was using his phone. I confronted her and told her she didnt have to talk about us, if she needed the equipment she could of asked nicely. We exchanged a few words and I left. My target rest was about 1 minute and 30 seconds for most workouts and some were about 2 minutes because like I mentioned I havent been to the gym for awhile and i did not want to go to overboard my first day back. She jumped to conclusions, was unapologetic and simply unprofessional.

Pictures to show how I use my phone.

Source: Google

Never Surrender

★ 1

Used to be a great gym. Then they sold all the awesome professional grade American made Hammer Strength & Life Fitness equipment & replaced it with cheap budget grade made in China nautilus/bowflex equipment at all 3 locations. The new equipment is garbage & doesn’t make for a good workout. A lot of people including us say they only use dumbbells & free weights now but even the new benches are crappy.

Also if you leave any of your belongings unattended they may get stolen now. Didn’t used to be that way here.

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Andrew Young

★ 5

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w S

★ 1

Membership trap easy to join nearly impossible to get out and even when you follow all requirements they still charge you an enhancement fee what’s that I don’t know I’m still trying to figure it out really disappointed with this whole situation you go to the location and they can’t help you you have to email them and have many emails to cancel but even after your no longer member they add an enhancement fee before your last day

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Sean Reinert

★ 3

Decent gym, but they should definitely hold a class on how to re rack weights and wipe machines down. Every machine has multiple plates left on it with sweat stains

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Brittney Nesmith

★ 1

Poorly managed. No one, not even staff, re-rack weights. Fees. They make it impossible to cancel. DO NOT JOIN

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Ilona Mikhalchuk

★ 1

Lazy staff. High turnover.
Equipment not kept up; when confronted about it, staff disregards it.

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Lianas Work

★ 1

I cancel my card but they still charge me, I call the agin and talk with manager just make sure it's cancel , he sad: it's cancel but they still charge me again and again , I went to bank and open claim for them!

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Alberto Ibanez

★ 5

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Tonya Stevens

★ 5

Nice gym with plenty of equipment!

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Jazion Booker

★ 5

The new equipment is great and the memberships are cheaper than a lot of gym. Really great deals

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Angelina Medina

★ 5

Great gym!

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Andrew Doherty

★ 5

Great gym

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Miranda Fuller

★ 5

Very busy but great place

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Ramon Torres

★ 1

If you're considering a membership at 10 Star Fitness, I’d really think twice. And if you ever want to cancel? Good luck with that. It’s a long, frustrating process with hidden fees and unnecessary hoops to jump through. You must go through multiple email requests and meet highly specific standards to qualify for someone who is eligible for “Cancellation due to move” or “Cancellation due Medical condition”. Its B.S. To make matters worse they drag on email responses, on purpose so you can continue to pay that monthly membership fee. On top of that, the gym’s equipment is outdated, and for what you’re paying, it just doesn’t feel worth it. I never make posts like these, but this is a scam at its finest. Here are the highly specific standards I’m talking about. What a joke!

Cancellation due to move:

· You must move your residence 50 miles or more from club facility.

· You must provide sufficient proof that you are moving. Please send in one of the following:

o New lease agreement in the member’s name signed by member and lessor.

o New utility hook-up or utility bill in member’s name.

o Newly issued driver’s license.

o Copy of a one-way plane ticket with copy of visa or green card.

o PCS orders – boot camp and basic training are accepted.

o Letter from employer (must be on letterhead), along with a copy of a pay stub.

o Letter from employer (must be on letterhead) and copy of corporate lease/extended hotel stay paperwork.

o Closing papers on a purchase of a new home.

o Students—must send in a copy of a class schedule and tuition receipt (must be on letterhead).

· Payments will continue on the membership agreement until the sufficient proof of move is received.

· No notice is required; ABC may cancel immediately after receiving the correct proof.

Cancellation due to Medical Condition:

· Cancellation is allowed for a permanent disability.

· Provide a letter from your physician stating you have a permanent disability.

· Must be on letterhead and signed by the physician with a phone number to call and verify information if needed.

· Payments will continue until the proper document is received from your physician.

· No notice is required; ABC may cancel immediately after receiving the correct proof.

Buyout Option:

· You must provide a 30-day verbal or written notice.

· The postmark date or date of the phone call will begin the 30-day period.

· You are responsible for any payments during the 30-day period.

· Written notices must state that you are canceling under the buyout option.

· A buyout fee of $59.00 is also required.

Source: Google

Aderyn

★ 3

The women's sauna is right next to the daycare. I usually hear kids running rampant, yelling extremely loudly from it as well as loud thumping from the equipment used that'son the floor above it. Today a baby was screeching at the top of its lungs for a good 10 minutes+ hence me jumping on here to give girls a heads up who are thinking of joining. The gym has an old sweat stench to it. The employees are awesome on the plus side.

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Dave Dodge

★ 5

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Savannah Jenkins

★ 5

I love this gym

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Matt

★ 3

Been a member over a year, not awful. Good luck canceling your membership rho, or even downgrading they wanted to charge me like 100 bucks. Pretty scummy. And what's up with like 9/11 tvs being on fox? Probably old people in charge but still weird as hell.

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John Martinez

★ 5

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Anita Onufriychuk

★ 1

Very bad experience! To cancel your membership you have to go though a whole ton of stuff to prove that u either moved or have a disability. 60$ dollar fee too, please read the contract before u sign because they will put u on collection of u don’t want to pay.

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Colby Denne

★ 1

Really awful place. Dirty smells weird and the worst part is trying to cancel your membership. Good luck. It seems like a joke because of how hard it is to do. It’s amazing they are able to get away with this it should be illegal. You have to call the gym and then they send you instructions on how to cancel over email. You have to send an email to a different email address saying you want to cancel, then you have to wait for them to process your request. 3-5 business days later they send more instructions on how to cancel. If you very carefully complete all the steps and wait a total of about 2 weeks, you can cancel your membership. Every other gym I’ve ever been to is super quick and easy. This place is the worst

Source: Google

YenNga Nguyen

★ 1

I made a phone call to cancel the membership in November and i was connected to the lady who i did not know her name. She said okay but in Dec i still see my account was charged membership again. So I called them again and talked to manager. He told me that i had to cancel online by emailing them and i did. Couple of days later i got an email saying that my memebership status is pending and i will be charged till Feb 23 which i wanted to cancel back in November. My question is why the lady did not tell me from the beginning that i had to cancel online. And the second thing is i did online and why it takes 2 months to cancel it.
They dont manage properly and do vecy poor job.

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Nhut Vuong

★ 1

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sydney argoe

★ 4

a good gym but it’s really really hot :// hard to have a good workout

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Chandler Jones

★ 5

Update: Since the remodel, all of the equipment is fantastic. They still could use some new 45 lb barbells, as half of them have some sort of warp to them, although minor... Most of the cardio equipment is in good working order. They definitely seem to be trying much harder to keep things in proper working order, and it shows! Great gym for the price!

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Devan Knighton

★ 4

They were super nice and looked very clean in there good music was on to get you pumped up for the workout

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L Casey

★ 1

Gym will charge $50 to downgrade membership.
But hey, I was offered a free t-shirt. Lol

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Omar Smith

★ 5

Great gym with great customer service the guy at the desk Daniel is the best!

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Giancarlos Sanchez

★ 5

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Ren Shelton

★ 5

Awesome staff! Awesome trainers! Great and well kept environment.

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Elijah Stone

★ 1

They will charge you fees on fees if you need to cancel and switch memberships. $120 just to switch from the deluxe membership to the basic one. It seems they don't make exceptions for people even if you still want to commit to the gym. I would recommend going to one of the other gyms in the area. This one is really dirty anyway, and the locker rooms are too tiny.

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Nazar K

★ 1

Gym is 8/10, but I want to cancel my membership and took a visit, then a email. Three days later, I have to pay a cancellation fee of $65 or prove that I moved out of state.

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mitch barcia

★ 5

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Jimmy Wilkes

★ 5

My new favorite gym.

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Dennis Cohen

★ 5

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Ralan Wardlaw

★ 5

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Tashe W

★ 1

Should have stuck with Iron House. Canceled my gym membership by contacting a 3rd party like everybody else is saying !!! & they still charged my card. They only take debit cards which I didn’t like from the jump but I was trying to give them a fair chance….👎🏽 Memebership says it includes the daycare but definitely expect to pay extra fees.

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Tommy Galbraith

★ 5

Great place open 24 plus brand new equipment

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Claudia Cortes

★ 1

There were few issues I had with the gym until I went to cancel my membership. I had the month to month and was told I could not cancel at the gym but had to email a third party and wait for a reply which was a disaster. The third party tried telling me that I was responsible for paying my membership until 01/09/2025. When I went back to the gym trying to ask them for clarification on what the cancelation policy was the person at the front desk said they didn't know and he wasn't sure what answer I was expecting to hear. I asked him to put in my file a request for the manager of the gym to contact me so I could get some help in getting a straight answer and still have not received a call from them. I went online to the myclub site to try and find the terms which were not clearly stated in my agreement. I had to go to the 10 star website and act like I was trying to create a new membership to find that the policy is only 30 days to then have to call the third party for them to uphold their agreement and not charge me. Nice to know that this place and the third party they use only care about getting $$$ and not helping.

Source: Google

Danial White

★ 1

I have been a member for 5 plus years and was wanting to change how I paid my monthly dues. I called ABC Fitness the company they use for their membership services. They informed me that all i needed to do was to go to 10 Star and have the information changed. When I got there I was informed that they do not expect Silver Sneakers. I am over 65 and on a fixed income and need to save when I can. So I canceled my membership and now will go to Crunch Gym, Anytime Gym, Frim Gym, Iron House Gym and the many other fitness centers that except Silver Sneakers.

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Javonte Browning

★ 5

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Timothy Parker

★ 5

Personally I believe this is the best gym around. They are one of the only gyms that has an affordable, no contract, paid in full option. The basic I believe is $230 and they gave me an extra month, so that's 13 months for $230 or roughly $18 a month.
I've been to lots of other gyms to try and find something better, and I simply can't.

Additionally, just last week they got ALL NEW equipment in the weight room. I'm talking all new plates, all new benches, new squat racks and THREE deadlift platforms (attached to the squat racks).

Even the Gold's gym I went to only had 1 deadlift platform, and they want more then double what 10 star asks. I am a powerlifter so this is a huge positive for me.

My only gripe is I can't use chalk, but I get it. People can be disrespectful and make huge messes with chalk. I just use straps and when it gets close to a meet I'll train my grip another way.

I see a lot of bad reviews referring to the contract being hard to cancel, but that's the main reason I like this gym so much. Save up $230 and you're good for over a year with no worries about trying to cancel or them charging you endlessly.

A+ would recommend this gym to any lifter, beginner, intermediate, or advanced.

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Dillon Curtis

★ 5

Great ultra fit program

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Jacob Chesney

★ 1

AVOID THIS GYM!!!!! Dirty, unkept and old equipment. Roaches. They are a shady business and will make you go through several hoops just to cancel your membership. DONT GO TO 10 STAR

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Jake Chesney

★ 1

DO NOT GO HERE. The gym is terrible! Also if you try to cancel they make it extremely hard and make you pay a $60 buy out fee. They won’t let you cancel at the gym you have to call and email a shady third party company that won’t even answer or help. DO NOT GO HERE

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Johnny Cash

★ 5

Great gym

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Daytron Poole

★ 5

Ethan was a great help

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Kunj Patel

★ 5

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Eduardo Ruiz

★ 5

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Ocea Inman

★ 5

After being charged $20 late fee, I sent an email to the company. The vice president himself called me from his personal phone and stated that since I have had no problems with them before he actually took care of it. I complained because $20 late fee for a $25 membership was outrageous. Very nice man. Will continue doing business with this company.

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Jacob Jordan

★ 5

The Daniels are the best.

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reggie taylor'D

★ 5

Best gym

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Ray Miller

★ 5

Terrific gym, been going here for 4 years now!

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James Houston

★ 1

Tried to put gym fees on my credit.. when I haven't been in that place in years

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Tanyzha McCullough

★ 1

Tried to sign up for a online membership was prompted to take my social and I’d card to the location in question in order to further my membership when I got to the location I didn’t have my id so they wouldn’t let me come in or sign up I was under the impression that i wasn’t member at this point ,further more they charged me month by month without my consent or knowledge into this point I’m finding out they sent this so called debit to my credit for a membership i never completed im lost for words HOW CAN U GET CHARGE FOR SOMETHING NEVER USED. I feel as though this wouldn’t never happen if i wasn’t 21 this company likes to get over on younger people they don’t think we look at our credit or take our life seriously this has ruined my good credit score and reputation

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KidBrawl

★ 5

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Roy Philon

★ 5

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Jacob Farr

★ 5

Shout out Ethan for looking out for me today after losing my membership card, God bless him

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evan

★ 5

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Bree Ellison

★ 5

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RASHAWN MUSIC

★ 5

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Cana Garcia

★ 1

My last name is Waugh. I signed my son and myself in a No contract agreement. Since January 2024 I have been asking them to stop charging my account. They did stop charging my account but, just for me. They keep charging for my son. I email, called and now they tell me that he has a contract till July 2024, and that he has to cancel, not me. He is a minor, I had to sign him in and now I can’t cancel it? Sounds like an abuse to me. Went to the bank and they told me that lots of their clients have the same situation. I just want them to stop charging us. BTW, we were the only Waugh, so it’s easy to find out dam agreement.

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Cohens Show

★ 5

Amazing gym

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imbeast316

★ 5

Ethan's the best!

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B. Srey

★ 5

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Lisa Cihicina

★ 5

I like 10star fitness. The gym has really good customer service. I recommend it.

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Brandie Pearson

★ 5

Friendly staff, clean facilities and great price

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FunComic

★ 1

Cancelled my Membership staff is incompetent and can't seem to do job properly, poor manners, and rude

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william Farr

★ 5

Great gym, smells good, clean, nice people. Ethan helped me out. My car needed a jump off bro pulled out the jumper cables and help me out. It was raining pretty hard. He let me use his umbrella as well.

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Isaac Mora

★ 5

best f fr

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Simply Symonee

★ 5

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Victoria Baskin

★ 5

My happy place 😚

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Anthony C.

★ 5

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Keon Weaver

★ 5

Ethan the GOATT great service !

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Denis Z

★ 5

This gym pretty dope, fairly affordable for the normal pleb or peasant. The lil homie Ethan up front will help sign you up and answer any questions you may have. 10 star employee! No pun intended.

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Stephan Kasper

★ 5

Great Gym. All the equipment you need and more!

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Kaliesha Kennedy

★ 5

Friendly and processional staff, variety of equipment and most importantly Clean locker rooms.

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Zaina Zamir

★ 5

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Ezequiel López

★ 5

Las instalaciones y los aparatos son de super calidad y son muy adaptables y el horario es super axecible para los que trabajamos ya que es 24 horas y puedes ir a la hora qie mas te agrade

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Kimberly Shell

★ 1

Poor management, old equipment, dirty locker rooms, hidden fees to downgrade membership while sitting on the plan change for over 2 weeks to charge me again, difficult to cancel even on no contract plan. Entire experience the second round of private training and gym quality experience below my expectations.

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Aiden Kyzer

★ 1

Their memberships are not managed in house. They're subbed out to ABC financial that makes you jump through hoops to get your membership cancelled.

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Hunter Pruitt

★ 5

Best gym in Spartanburg

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Jake Short

★ 5

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King Jeff

★ 5

The bEST!!!!

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Jam

★ 5

Great place

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ilya mashtalyar

★ 1

I got a membership here for 10 dollars a month for a year, and they charged me 19 dollars + for late. I always have money on my card. They are scammers. And know i want to cancel. They give me an email and that stuff. It’s harder to cancel then apply. Don’t recommend this community.

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Daija Johnson

★ 5

I love this gym!

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Mary Catherine James

★ 5

10 Star is super friendly and have so much to offer for workouts! I feel comfortable and safe!

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xander nelson

★ 5

really good experience

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Ivan Turilin

★ 1

It is impossible to cancel. You have to go through the hoops to even start cancellation process. This is not how it should be done.

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Jimmie Harris

★ 5

Has everything you need to train like a professional and the staff is very knowledgeable!

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Snxxpy Edit

★ 5

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James Sanchez

★ 5

Been here for 5 years and I’ll never change gyms love it here!

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Southeva Vasavong

★ 5

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Brie Spires

★ 1

10 star? More like 1 star. Charged 2 extra months when tried to cancel their membership and refused to refund it. This place sucks :) and their management sucks even more 🤦🏽‍♀️🤦🏽‍♀️

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Andrew Toney

★ 5

Great atmosphere with lots of equipment.

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Joseph Hance

★ 5

shoutout to daniel

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russell leamy

★ 5

I’ve been a member of 10 star since it opened. It’s an excellent gym with a family like environment. The staff is great and the trainers actually build relationships with their clients through their fitness journey. I highly recommend Ten Star!

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Laura Bibiana Ospina Ruiz

★ 1

Ridiculous that I wanted to downgrade my membership that I’be been paying for two years and told me that “I have to pay a 59.99 bucks fee”

What a pain in the neck also to cancel this membership.

It’s time for you to upgrade your machines these are so oooooold !!
Start to use those fees you charge every year to upgrade that gym. Those machines seems to. Be there for years !
What a disappointing experience !

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Miguel Frias

★ 5

Kaytlyn is literally the best. 10 star !

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Carter Ellis

★ 5

Great gym!

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Nerf Hezi

★ 5

It’s just the best

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David Monich

★ 5

Chill gym

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Daniel Cummins

★ 5

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Adriann McClintock

★ 5

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Covenant Painting, LLC

★ 5

Always nice people up front , and always clean

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Calvin Means

★ 3

I like how someone did a pros and cons post, so I’m going to do my own.

Pros: Pretty big gym with a lot of variety and weights. There’s multiples of a lot of stuff, so you won’t have to sit around, waiting to have an effective workout. Really found it to be one of my fav gyms in the area, up there with Anytime Fit in Boiling Springs and Greer. The group classes are fun and engaging with encouraging instructors!

Cons: As some have said before, the equipment can be on the well worn side, but often times, it has no affect on the use. They do a good job of posting signs on equipment that needs repair and fixing equipment in decent time.

The biggest disaster is their affiliation with ABC Fitness. ABC Fitness has a setup where it is impossible to cancel. Not even exaggerating. I’ll spare details, but listen, WHEN YOU SIGN UP WITH THIS GYM, USE YOUR DEBIT CARD INFO. You’ll be told to use/you have to use your routing and account number. You don’t. My gf used her debit card info, had an easier time removing her card info from ABC Fitness website, and didn’t have any additional, false charges to her account.

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xavier murphy

★ 5

Great place to workout! I recommend this place to anybody located in Spartanburg

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Sarah Grigg

★ 5

Great gym

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Derek Brannon

★ 5

New to the area I I believe I’ve found my new gym. Love the atmosphere and people here

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Collin Mcabee

★ 5

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Adam Crowe

★ 5

Been here for 10 years, still love it!

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Stygi Master

★ 5

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Paco Mendez

★ 5

Has great equipments and have nice staff Daniel is the bomb

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Jordan Labra

★ 5

Plenty of equipment and is very clean

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davis huckabee

★ 5

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Maria Ramirez

★ 5

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Joseph Goldin

★ 5

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Johanna Bravo

★ 5

Friendly staff!

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J.D. Blain

★ 5

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Matthew Beach

★ 4

I don't have a place to say anything for people who have actually had a membership here, but by first impressions, it's nice. The lady at the front counter was very helpful and the man at the front had great energy and thoroughly told me all the equipment they had present (and was very enthusiastic about the 180° sauna). Don't know what to say about the membership problems I saw other people have had through reviews but I'm certainly thinking about giving this place a shot.

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Brandon Boyd

★ 5

Great gym and staff! The 24 hour availability is very convenient!

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Chassy Fay

★ 5

Great

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Mario Cruz Mondragon

★ 5

Super great gym, very complex and the service is cool

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Love Jarlos

★ 5

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Carlos Lopez

★ 5

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Sawyer Smith

★ 5

Great gym. Has great equipment and a fair price. Most people here are very friendly and knowledgeable, and are almost always willing to help a newcomer.

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Anthony Brown

★ 5

Great gym

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Anne

★ 1

Went in person and asked if my yearly membership would auto renew. Was told no. Got charged $70 in yearly fees after an auto renew. Getting charged $60 to cancel my account. Not to mention the gym is self is subpar.

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Veranika Yudina

★ 5

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Leslie DeLuna

★ 5

This gym is the best gym ever. The receptionist are always super nice and very helpful, especially when I lose my gym card :)

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Jacob ODonnell

★ 5

Ethan is awesome

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Jason Rogers

★ 5

Great Gym! Staff is always super friendly!

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Demetrius Calhoun

★ 5

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Emmanuel Lopez

★ 5

Daniel at the front desk is awesome

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Rosman Simmons

★ 5

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Daniel Kulava

★ 5

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Seth D

★ 5

Has quality selection of machines and free weights.

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Tony Chhoy

★ 5

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Corderius Landown

★ 5

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Jaime Salcedo

★ 5

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BRANDON MCCARTY

★ 5

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Jerimiah Cooper

★ 4

Great gym with plenty of options and I love the fact they have multiple free weight benches and squat racks.

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Sadie Caroline Wheeler

★ 5

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Theresa Mollnow

★ 4

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keith gibson

★ 4

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Skyler Roberts

★ 5

Great atmosphere, awesome staff! Maddi ROCKS

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Nathan Southern

★ 1

Most gym machines are unusable and need to be repaired. Also trying to cancel a membership there is awful. 10 star goes through a 3rd party to cancel your membership.

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Josh Looney

★ 2

Pros: Staff are nice, members are chill, easy to set up a membership, open 24/7, offers trainers and classes. The sauna is pretty good too.

Cons: Equipment is pretty old and worn out, locker room, showers, and bathrooms are absolutely disgusting. The floors are always dirty, the walls are pealing, theres always toilet paper on the ground, I feel disgusted touching anything in their locker rooms. Also they have no mirrors in the locker rooms so you can’t even take progress pictures or pose.
Also, they made it very difficult to cancel your membership. You can’t do it at the gym, you have to call somebody, complete a form on a random website, send an email and then i was charged a $30 fee even though i wasn't on a yearly plan. “cancel any time” wasn't true.

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Tyler Johnson

★ 5

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Amelia Holt

★ 1

Buyer Beware! It is impossible to cancel this membership in person. You will be given a phone number. After a 30 minute hold time, you will be given an email. You will then need to fill out a form and submit. You will then wait 30 days, during which you will be charged the 2nd year fee which is 3 times the monthly fee until your paperwork goes through. A Ridiculous scam.

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Hector Rangel

★ 5

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Timothy Douglas

★ 5

Great gym. God focused owner

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Leslie Matts

★ 1

DO NOT SIGN UP FOR MEMBERSHIP.

They will not allow you to cancel, and if you turn your card off, they will send you “cancelled” membership to collections. I never even set foot in the gym and I cancelled on day 2 (they wouldn’t allow me to cancel so I cancelled my debit card), and for some reason they still try to take money and sent me to collections. Fraud and a runaround. Avoid.

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james moore

★ 5

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Rhiannon Curcio

★ 1

Do not get a membership with these crooks. I signed up to try for a month and then when I went to cancel they told me I had to give them a 30 day notice. Which would have meant I would have had to give my notice the same day I signed up! My daughter hated it so we quit going but they won’t stop charging my account or waive any fees for me. Crunch fitness is half the price of 10 star and they are more friendly, have a better kids area, have more perks, and are cleaner. Screw you 10 star.

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Drequan Farr

★ 5

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Madison Bailey

★ 5

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cedric jones

★ 5

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Lucy Southwell

★ 5

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Jesse Attanasio

★ 3

I’ve been going there for years and no longer have a reason to go to that side of town. My one year membership has been up now and they told me it was a simple process to cancel. Phone call after phone call email after email I am now told I still have to pay another month plus a $59 fee after it’s already taken me a month just to figure out how to actually cancel the membership and I’m honestly fed up with it.

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Naszu

★ 5

Amazing customer service!!

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Emily Root

★ 1

This gym doesn’t have AC, people at the front desk can’t do anything, canceling is a whole other problem, the $30 a month is not worth it, they pretty much just steal your money, equipment being broken a lot, dusty, and do not believe everything on the site. It says Pilates classes and they DO NOT have them I’ve been trying to talk to corporate about that and nobody not even contacting the site will give me the information. WORST GYM IVE EVER BEEN TO.

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Abby Peeler

★ 5

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Isabel Hernandez

★ 5

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J L

★ 1

Place is filthy. Roaches in the bathroom ceiling. The place has a strong moldy odor. It's too moist. The plates are hard to slide on the barbell. Equipment always broken. Cancelling the membership is another story. Tried to cancel three months ago, but asked the desk if it was in process and there was no indication. There was also two instances of harassment towards my party, but the owner decides to cancel my party's membership. If you have a mental illness, this place will support you so please go here. Also, this place stole a belt from a bereaved parent that was in memory of their son. No other gym has ever done this. This place is truly disgusting. They use their cameras when a mentally ill person has an issue (they caused) but not for a bereaved parent to reclaim their property. 'arur

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john koonce

★ 1

Dirtiest gym I’ve ever been to , equipment is always broke . On sat nobody comes so trash is always in floor running out the cans . Bathroom is a nightmare

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Tito Silva

★ 5

I been coming here about 3 years and I highly recommend. Its very Spacious , people are considerate and respectful. Staff are friendly and helpful. The monthly and yearly price is unbelievable .Come see what you pay for weight training , treadmills Classes , trainers , saunas, child care. If you want to avoid crowds and can workout in the mornings , but it always open so what ever suits you go for it. Updated some equipment recently

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Jose Reyes

★ 2

You may encounter some rude people during certain hours of the day as well as a very unfriendly lady gym director. While this gym price may seem like a great deal it’s just something to keep in mind.

If you’re looking for a cheap membership and you can tune all of that out like I do because of their low gym price then it’s a gym to consider.

Source: Google

Hunter Strength

★ 1

I was first introduced to Ten Star back when it was Coops in 2013 and loved it. However, I have been out of SC for almost 1.5 years and have been trying to cancel my membership there since then and they continue to charge me. If you'd like to be charged for a membership you cannot use due to being four hours away, this place is for you. Extremely disappointed is an understatement.

Source: Google

Eli Harden

★ 5

My payment didn’t go through and I had some stuff mess up, I emailed management (William) and he took care of it super fast with great professionalism. Not only that but I love this gym and the amount of equipment it offers.

Source: Google

Brianna Bryant

★ 1

I did enjoy this gym. Then I became a cliche and didn’t cancel for two years even though I wasn’t going. COMPLETELY my fault. When I did go to cancel I went through a 10 minute phone call verifying who I was just to be hung up on. Finish that phone call and am told I will be expected to pay another month in order to cancel. Finally am able create the account to request the cancel and I’m informed I’ll actually be expected to pay a month plus $49.99. It cost me $87 and some change to cancel. It’s uncalled for. 10/10 would recommend planet fitness over 10 star for this fact alone.

Source: Google

Daniel Rangel

★ 1

Filthiest gym I have been to. Definitely would not consider a membership here. If you’re looking for an assorted gym in Spartanburg, try Crunch in Fernwood Dr.

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Andrea Tate

★ 1

They say you can cancel at anytime but it’s not true. You still have to pay for another month to cancel.

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Adam Thomas

★ 5

Ever since they opened on Saturday’s and got new treadmills, there’s really nothing bad to say about the place.

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Erika Bigbee

★ 1

Would not recommend, gym is disgusting and trainers are not professional.

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Larry Elliott

★ 5

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Sam VanOrman

★ 4

I emailed ABC solutions to cancel my membership and was charged for annual charge on the date it was supposed to expire. After multiple calls I was told to take up the matter with my club. I emailed management (William) and he quickly responded saying he would take care of the matter. Very professional and kind business practice in my opinion! Thank you

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Fayva Martin-Morris

★ 1

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Kdot Ly

★ 1

0 stars because their business practice is HORRIBLE. You cannot cancel for s#!t This place is a scam. If you don’t plan on going to this gym forever. AVOID THIS PLACE AT ALL COST!!!!

Source: Google

austin holland

★ 1

When are you going to fix any of the equipment? All the cardio machines are rusted or broken. The cable machines all have extreme slack in the cables or torn up. Bath room and filth all around the gym. 10 star use to be worth ten stars back in 2017 now you're only worth a star. Fix your machines.

Source: Google

Halina Kozak

★ 5

I've always liked going to this gym, 5 star no complaints. Clean and well taken care of

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mary carroll

★ 1

I went as a visitor with my sister and was not impressed with the facilities cleanliness. The real disappointment though, was how they treated her when she tried to cancel her membership. They refused to refund her money even though she let them know well in advance, repeatedly. Terribe business practice.

Source: Google