★ 5

I go here for tanning mostly. I love it very clean most people front desk very nice. way better than palm beach tan. at least one on 38th ave.

Source: Google

★ 5

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★ 1

I would highly not recommend this gym. When I first joined, the equipment and layout were not terrible. They had a decent selection of weights and machines, but it was always overcrowded. As someone who does more powerlifting, I could rarely find open space or the machines I needed.

I decided to cancel my membership and called to do so. They told me I had to come in person, so I did. When I went in, they said because of the contract I had to pay one more month before cancellation could take effect. I paid that extra month and was told everything was squared away.

For the next six months after canceling, I got two calls every single day from overseas numbers with people trying to get me to rejoin the gym. It became disruptive to my work and I had to beg them to take me off their call list. I had already built my own home gym and made it clear I was not interested.

Months went by with no contact, no mail, no emails, and I figured it was finally over. Then suddenly, I get a letter from a debt collector for $137. I never received a bill or notice from Crunch. As far as I knew, everything was paid in full.

This company feels shady and overly corporate. They spam your phone nonstop, clearly sell your information, and then try to bill you after the fact. It is not about the $137, it is about the principle. I paid my end, canceled properly, and was still harassed and sent to collections. Avoid this gym.

Source: Google

★ 4

Visiting from Knoxville Tennessee. I have a nationwide Crunch fitness membership, this is the second best Crunch gym I have visited. I have trained at 4 locations in the San Francisco area, three in Manhattan, along with the one Knoxville (which is the best, biggest location I have visited). Lots of treadmills, equipment and a good variety of equipment overall! The only problem is it's very busy! I work out around 6:30 a.m. . It is crowded then, but still worth it.

Source: Google

★ 1

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★ 5

Good variety of fitness equipment in a spacious environment with knowledge staff. Only gripe water bottle dispenser has been broken for quite a while. Update new water bottle dispenser installed.

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★ 5

Great gym, equipment and music/vibe are there. Had a free training session with Saige, did a great job and I took away some key points

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★ 5

My boyfriend and I signed up a few weeks ago and I honestly can’t say enough good things about this gym! I used to go to planet fitness but it was always crowded and staff were unfriendly, but at crunch it is the opposite. Sometimes even if it is crowded, most people will alternate machines and clear out within a few minutes so it is very maneuverable. Erika gave us a tour around and was so warm and welcoming, no pressure at all so I hope she gets a bonus for that. I really love the atmosphere and there’s so many options for equipment and different types of workouts. Everyone at the gym is nice and keep to themselves, you never really feel like anyone is judging you. There’s all different shapes and sizes which is a plus for me and my boyfriend because we really need to lose weight. The upstairs weightroom can be a bit crowded unless you go early in the morning, but my boyfriend and I usually use the machines downstairs and the cardio machines. Having access to the HIIT zone is a plus, as it offers more weights there and by the olympic zone by the locker rooms. There’s yoga mats, exercise balls, and a sauna which I feel like you can never really find at other gyms. The kickoff was cool but a little too expensive for personal training in my opinion, but might consider it in the future when we are more financially stable. We are happy to be part of the crunch family.

Source: Google

★ 4

I really only have 3 complaints about this gym.

1. Very overcrowded no matter what time I have gone. I tried 5am & there was already a line at the door. I figured 4pm would be good because most get off at 5 but it's just as busy. Hopefully they will open another location & that may help with the crowds.

2. Seems like gyms have become a cashless operation. I tried to pay for the whole year with the annual fee but they could not accept cash so I had to use a credit card. So technically it's not 9.99 a month it's $2.00 more because they charge a processing fee.

3. There are a few machines/benches that are very popular and they need to have more than just 1 because people are usually waiting to use them. For ex: the preacher curl bench upstairs.

Other than that, staff is great & the gym is clean.

Source: Google

★ 5

Joined this gym a month ago, and from the moment I walked in I knew I was in the best environment for growth. The staff is really nice and helpful.. especially my trainer Saige, she is the absolute best. I highly recommend Crunch

Source: Google

★ 4

Really nice gym, but $25 for a day pass is ridiculous - definitely won’t be back while visiting in the area again.

Source: Google

★ 1

If I can give you 0 I will. I never had issues with the trainers, cleanliness of the gym not that an issue. Customer service at the desk? YOU HAVE A PROBLEM. I didn’t need to think twice to cancel my membership immediately. If your system had problem of billing from checking and a back up credit card - NOT MY PROBLEM. If your staff are not trained to process, check and audit membership - NOT MY PROBLEM. More so, you don’t have any right to make somebody feel little & shame by telling “just make sure you have $36.99 in your card - when you’re told to charge the card” - it’s rude and dehumanizing. Never again. - PS: you owe me a shirt - you can keep them.

FYI:

I already move on and transfer to a different gym. With regards to your request of email to the “manager”, I am sorry but the Manager was standing in the desk along with another staff while I’m being ridiculed, insulted and being educated on how a checking account and credit card card works- YOU DONT NEED TO BECAUSE I KNOW. I cancelled my membership period, any charges on that day were on the process of dispute. I sent you an email of cancellation and spent for registered mail with signature requirement.

Source: Google

★ 1

Unbearably hot and humid in this place.
Having a hard time breathing.

How can the owner of this place keep ignoring the ac and airflow issue.

Smallest crunch fitness I've ever been to also.

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★ 2

The club is clean and wasn’t too busy. They gave me a free pass to try and I’m glad they did. I won’t be returning. The music was offensively loud. I’m not too old - it’s BAD. Even in the locker rooms you cannot hold a conversation. Even the sauna (yay women’s only locker room located one) was too noisy it was painful. I don’t mind EDM but not at ungodly decibels.

Source: Google

★ 5

Crunch has everything you need and could ask for. Big shout out to Collin for showing me around and walking me through one of the best workouts I’ve had in a very long time. If you’re looking for a knowledgeable personal trainer to help you achieve your fitness goals, Collin is your guy !

Source: Google

★ 5

The manager in training Zack was amazing and sold me a delicious strawberry protein shake he should get promoted with a raise

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★ 2

Mixed feelings.

This gym definitely is good in terms of the equipment you get with it, the body scan, the staff are friendly and helpful, and in general there's a nice atmosphere to work out in where you feel like pushing yourself.

On the opposite side, if you end up going at the wrong day or time, you will have a terrible workout. People at this gym seem to lack basic gym etiquette, leaving their weights everyone but the rack, not putting equipment back so others can use after them, not wiping down the machines, taking the benches away from the smith machines when there not even using the smith machines making you not able to do your own workout. Not only that, but there's been multiple times where the bath/locker rooms have trash all over the floors from people just leaving it there. The community here is pretty terrible in my opinion.

There needs to be some more enforcement for basic gym etiquette here, its by far the worst I've seen from any gym I've been to at this point.

Source: Google

★ 5

Great location. Loaded up with equipment, clean, friendly staff & lots of space. Will return next time I’m in the area.

Source: Google

★ 5

Hands down this is one of the very best Gyms, Crunch has! It's very clean, it has 95% of the equipment you need to train. Big workout rooms and so much more! People are nice and tidy up after themselves, besides who they having cleaning up.
I have to say also what really adds to all of this is the management they have at this gym in Myrtle Beach versus others.
Ryan & Kim hands down are some of the very best that Crunch has hired. "TRUST ME!" I've been to many other Crunch's, from S.C to Fl. and their professionalism is top notch! They always have a smile on their face, always have an ear open and 100% try to accommodate everyone they can, the very best they can with the up most professionalism. I have yet walked in there, ever to not get an hello, welcome back or even when I leave to say have a nice day! Some of these other gyms with their people? Could really learn a thing or two from them. I alway's say from owning my own business? It's how your management is handling things which sets the tone! In my opinion as a business owner? Crunch should evaluate Ryan and Kim and make their standards across the board... I normally don't do reviews but this one I needed to do because I don't think Crunch knows what secret weapon they actually have? Hopefully they will read this and take my advice?
Great Job Ryan & Kim because of you, I'll always be back!

Source: Google

★ 5

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★ 5

Great Zumba instructor Paula S. Very nice and kind people in the gym front desk. Spotless bathroom. 5 stars all the way

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★ 5

Very friendly environment love the workers always so welcoming!

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★ 5

Best gym in Myrtle beach 💪

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★ 5

I love this gym because it is so welcoming! Everyone is super friendly and the relax and recover amenities are great!!

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★ 5

I can't say enough good things about this gym! The atmosphere is fantastic, and the staff goes above and beyond. Ben keeps the gym spotless, which is a huge plus, and Ryan is always ready to assist with anything you need. He’s a cool cat lol I Highly recommend checking this place out if you're in the area or on vacation. 10/10!

Source: Google

★ 5

There’s not a lot of good gym options in Myrtle Beach. All I want is new clean equipment, good lighting, and plenty of space. This gym checks all those boxes and Ryan the GM does a great job. The staff is always welcoming and this is my top choice for a gym

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★ 5

I love their group classes! They have a variety of different activities

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★ 5

I'm on clenbuterol for fat loss and I thought it was the reason for the excessive sweating. After sifting through other reviews it appears they dont have adequate AC. I dont mind sweating hence living in the south, but i dont want to be dripping after my 5th rep. Machines good. ✔️

Source: Google

★ 5

Zach is a great customer service rep here. We are visiting from Ga and he is so welcoming! He answered all of our questions and was very considerate. His smile is genuine so is his helpfulness.
Thanks for the help Zach!!! Loved our workout here! I’m voting Zach for manager!!!

Source: Google

★ 5

I loved it here!! Me and my partner are visiting from Atlanta and this Crunch was a great experience. And Zach was super helpful and amazing!!!

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★ 5

Have all the amenities you could ask for for such a low price, everything’s clean & the front desk super friendly 😁

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★ 5

I absolutely love this gym! I used to work out at the one in Sarasota, FL and was bummed when I moved to Myrtle Beach and there wasn’t one. As soon as this one opened, I joined, and I couldn’t be happier! Definitely check it out!

Source: Google

★ 5

Rad

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★ 5

Super clean, spacious, and packed with solid equipment. The staff? Always friendly and helpful, real good vibes. Lots of classes, zero judgment atmosphere, and everything’s well organized. Feels more like a community than just a gym. Definitely one of the best spots to train in Myrtle Beach. Highly recommend.

Source: Google

★ 5

Great service by Zack and gracyn

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★ 5

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★ 5

Great and very clean gym, fantastic trainers as well!

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★ 5

Incredible facility and best equipment and heaviest dumbbell selection around. A lot of different classes to choose from too. Best gym vibe in the area.

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★ 5

My favorite gym!! Staff is always so friendly and the facilities are great!

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★ 5

As a bodybuilder competitor, I find it super well-equipped with a great variety of machines and even some private rooms. The staff? They're incredibly friendly and helpful. Highly recommend checking it out!

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★ 5

Best gym at the beach great atmosphere and Vibe plenty of space and equipment and

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★ 5

I’ve come to Crunch for the last month and in that month I’ve found that the employees are amazing, energetic and fun, house keeping (towels, sprays, trashes) is always spot on, and I’ve loved every amenity the offer. The culture here from the members is also something I love. Everyone is always encouraging and pushing you to be better and willing to give good quality advice. I love every second I’m in here. Zero complaints.

Source: Google

★ 5

I've had such a great experience ant Crunch. Ryan and his staff are always friendly, helpful and welcoming, which makes working out much more enjoyable. The equipment is clean and well-maintained, and there's plenty of variety wether you're into strength training, cardio, or group classes. I really appreciate the positive and motivationg atmosphere, it feels like a community rather then just a gym. I highly recomend Crunch to anyone looking for a supportive place to reach not only their fitness goals but life goals as well.

Source: Google

★ 5

Best gym in Myrtle Beach! Great selection of equipments

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★ 5

So glad I switched over. Absolutely beats planet fitness any day! The staff is so friendly and helpful and the trainers make sure they have fun with their job. Can't wait for them to open more locations in the myrtle area!

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★ 4

Clean fitness center. Welcoming and helpful staff! Sometimes you have to search for paper towels and spray but not often. Some members don't wipe equipment and rack weights but I'm sure that's everywhere. Overall for the price and location it's great!

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★ 5

Super friendly staff, great facility, maintained well, friendly community and free weights go to 120 which is great.

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★ 5

Clean, nice machines, beautiful layout, bathroom is clean and very nice.

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★ 5

Crunch Fitness has great workout equipment and very helpful and friendly staff.

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★ 5

This gym has the best and most friendliest staff. This gym has anything you can ask for in a gym. They have a daycare that has a lot of things for the kids to enjoy while parents workout, they have a wide variety of weights and machines, classes, heavy bags, sauna, tanning bed, massage chairs you name it. My kids and I absolutely love this gym!

Source: Google

★ 5

The gym is always clean, well-equipped, and has a great atmosphere. But what really stands out is the staff—especially Davin at the front desk.

She’s consistently helpful, kind, and on top of things. Davin handles questions and issues with confidence and professionalism, while still being friendly and approachable. You can tell she genuinely cares and takes pride in her work.

She’s a big part of what makes coming to this gym such a positive experience.

Source: Google

★ 5

I love crunch gym !!! Staff is so friendly and helpful especially DAVIN at the front desk.She always has a smile and a lot of energy…she is an asset to the gym

Source: Google

★ 5

Love it here

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★ 5

Very cool gym with a lot of different verities from hittzone classes to Zumba they have it all. Very friendly staff

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★ 1

Just be aware they do not tell you that you have to cancel in person and they keep charging you way over the amount you even signed up for . 0/10 i’ll stick to planet fitness

Source: Google

★ 1

Terrible customer service , was inquiring about a 3 day free pass, spoke to them on the phone and drove 20 mins to crunch in Myrtle beach and then was told you had to be a South Carolina resident to receive the 3 day pass. On the phone I explained I’m from another state and was looking at the possibility of relocating. I signed up for the app and then was turned down at the door, . and then they wanted to charge me $25 for the day ! On the app it doesn’t Say anything about being a resident to qualify for the pass ! Total waste of time. I ended up at Planet Fitness which was a mile and half down the road where they honored a free day pass and only $10 a day if you continue to use their facilities.

Source: Google

★ 2

Been coming here since day 1 when it opened. Gym has gone downhill quick. Bathrooms are nasty. No one cleans them overnight. Stalls missing doors..dried feces on toilets...the barbells have good layer of skin on them.

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★ 5

Fantastic gym, thank god they’ve added some fans!! The ventilation and AC is terrible here especially during busy hours. Glad to see they’re trying to fix it!! This gym does a great job at listening to the customers and getting stuff fixed 10/10 I recommend

Source: Google

★ 2

staff is very friendly and the equipment is great, but i will respectfully wait to raise my review until both the AC and water bottle filler at the fountain are fixed. The AC does not run you can stand in front of vents upstairs and it does nothing. It wouldn’t be so bad if I could refill my water but that is broken as well. At least the equipment and staff are nice though

Source: Google

★ 5

#BestGymEver!

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★ 1

If you enjoy waiting to use equipment because people are sitting on it while scrolling through their phones or having to step around tripods that people have carelessly set up next to machines to record their every move, then this is the gym for you.

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★ 5

Davin at the front desk is so helpful! All of the staff is extremely nice and the equipment is all new! The manager’s Ryan and kim also do a great job at keeping this gym running! Highly recommend

Source: Google

★ 5

Davin rocks the front desk! Friendly and a great demeanor towards every guest. She is fast and knowledgeable about the gym and memberships. Love seeing her whenever I come to the gym! (KIM ROCKS TOO)

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★ 5

Very amazing gym all gym staff is great

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★ 5

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★ 5

I am a busy mom and I LOVE this gym! I come here 5x a week and have since they opened. The location is convenient, always parking, staff is friendly, equipment is great and the child care center is amazing! I needed a gym with child care that was affordable and crunch checked off all the boxes! The spa with red light therapy, tanning, spray tanning and massage (hydro and regular) are an added bonus! I also love the sauna in the locker room after a long workout! 10/10!!!

Source: Google

★ 5

Divan is always so helpful behind the counter. Goes out of her way to accommodate you when looking for tan, massage chairs etc

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★ 5

I had such a great experience at Crunch Fitness, and a huge part of that was thanks to Davin! From the moment I walked in, she was welcoming, professional, and genuinely helpful. Whether it was helping me get set up with my membership, showing me around the gym, or answering all my random questions with patience and a smile, Davin went above and beyond.

Source: Google

★ 3

I love this gym until an incident happened.
On June 29, 2025, at the Myrtle Beach location, an incident occurred involving an older gentleman who became verbally aggressive towards me regarding the process of re-racking weights. I acknowledge that I was in the wrong for not returning the weights promptly, as I was unaware of the expectation. I reported the situation to the front desk staff; however, he continued to raise his voice and was encouraging me to confront him upstairs. While I understand my mistake, I believe his manner of communication was inappropriate and confrontational. I spoke with staff about the incident, and they indicated they would address his behavior. I also followed up with a report, and staff reiterated the importance of tracking weights.

My concern is that his aggressive behavior and confrontational attitude could pose a safety risk to other gym members. I wanted to bring this to your attention to ensure appropriate measures are taken to maintain a safe environment for all.

After discussing the incident with the staff, I observed that their primary concern appears to be with gym members who do not replace weights on the racks, rather than addressing potentially more serious behaviors that could pose a greater risk to other patrons.

Source: Google

★ 1

It is impossible to cancel your member without them CRUNCHING you with some sort of fee.
Oh, if you want to pause it you need to show proof that you are laying in a hospital bed. Davin was just a little snot at the front desk . They should have her cleaning the locker rooms not talking to the public
Well Mr corporate greed i will just dispute the annual fee on my card. Shouldn't the fee happen at your one year anniversary? Or maybe a heads up to people who didn't memorize the fine print from 6 months ago. Really you should be ashamed.

Source: Google

★ 2

Air conditioning has not worked properly since the beginning! They seem to only be interested in crowding the place with guests working out for free to try to get them to join. So it is crowded and way too hot most of the time. The gym, equipment, and locker rooms should get cleaned more thoroughly on a regular basis. The staff is nice.

Source: Google

★ 3

Love the location and the equipment but have to say working out when the training sessions for group classes is a major problem. They have thr instructors microphone so freaking loud you have to have your own headphone up to the max, which certainly isn’t good for anyone. Why?

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★ 5

I finally took the plung and signed up for gym membership with my roommates and honestly the girl and guy that signed me up was so professional and made me feel like family. I cannot stress how easy it was and how friendly it was to be able to sign up and see the gym right after signing up. I got the $34 dollar plan and I cannot be more happier. I also signed up for the class for my first week . Cannot wait to start my fitness journey!

Source: Google

★ 5

I am out of town for a graduation and I work at a crunch in Florida. This gym was great. Staff was so friendly and the gym was so clean.

Source: Google

★ 5

One of the best gyms around. Professional equipment, great staff and convenient location

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★ 5

Not sure why there are complaints about it being hot. Maybe AC was temporarily out but it felt great in there. I love this location. There are a few machines I'd add but it's convenient.

Huge note to the owner: the spray tanning at this location is the absolute best I have found so far in South Carolina. Please, whoever franchises this place teach ballantyne in Charlotte and Taylor's in Greenville what you do. Ballantyne rarely works properly and the Taylors location is absolutely disgusting! Never seen such an uncared for area.

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★ 5

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★ 5

Great atmosphere for training!

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★ 5

Great facility, great staff. High energy, You can really get it done here!

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★ 1

For a gym not open a year, it's trashy, dirty. Watching trainers watching other people not their client, waste of money.

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★ 4

Classes are so fun and this is the only gym that you have access to those kinds of classes at this price point. Lots of cool amenities like tanning and sauna, though I haven’t used them and I’ve seen mixed reviews. However, billing is shady and front desk staff is never welcoming or polite. Best to avoid them and ask a friend.

Edit: Front desk staff has been lovely lately, I assume it was just a lot of chaos in getting the gym up and running.

Source: Google

★ 1

Never have a I had a gym that charges a $15 late fee and doesn’t allow you to cancel a membership when you move halfway across the country.

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★ 2

El gym es grande, pero no muy bien equipado , de las máquinas esenciales que todo el mundo utiliza solo hay una y por eso los clientes debemos estar esperando. Sucedió que esperando uno de los clientes me amenazo e intimido, usando palabras fuertes y falta de respeto. Fui a quejarme con el que creo es manager y me dijo que lo olvidara. Luego me fui y los vi hablando muy amigablemente. No sé cómo permiten que este tipo de situaciones ocurran. Por mi parte ya me he dado de baja, no deseo estar en un sitio donde no me siento seguro, y hablando con otros clientes amigos me han dicho que ya está situación se ha repetido varias veces . Espero puedan dar un mejor servicio al cliente y no solo a los que están súper fuertes y son amigos o conocidos.
Una cosa más que agregar . Me parece que si estás contratado en una instalación como entrenador debes ayudar e corregir al cliente que lo está haciendo mal .. he visto que los entrenadores pasan por el lado de los clientes que no tienen idea y los dejan hacer mal los ejercicios, y que decir de los que haces clases conjuntas …. Hay una en particular que se cree que está en en recreo , poniendo a todas las señoras a correr , sin organización ni método. Un sin sentido

Source: Google

★ 5

We just moved to SC in 2024, and when we moved, we lost affordable access to a gym with child care.

I originally became a member at another gym locally, but they had HORRIBLE customer service, their gym equipment was outdated, and their child care costed more than the actual membership.

When Crunch Fitness opened up in January 2025, I was the first to hop on the founder membership deal. First off, an insane deal. Especially when you consider the amenities you get like childcare, tanning beds, saunas, hydro massage boxing area, HIIT zones, and more. It's even better than planet fitness in my opinion.

They have state of the art equipment, managers that answer your questions and are always looking to give you peak customer service, and their hours of operation are reasonable for those who have kiddos and still want to get a work out in while using their child care option.

They also have a military discount, but honestly their deals to join right now are even better so we didn't even need to use our military discount.

Lastly, Crunch Fitness is conveniently located in Myrtle Beach. They did a great job choosing a centered location for those whether you are in Carolina Forest, Market Common, Socastee, Surfside, etc. It's such a quick commute from other surrounding areas.

So excited to be a customer here! Thanks Crunch!!!

Source: Google

★ 5

Love this place ❤️ the atmosphere
It's on point real gym vibes. Great daycare... the personal is very welcoming.

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★ 3

Decent equipment missing some stuff but it's a new gym so that's fine. The only thing is I don't think they account for the amount of people and body heat that can produce. The gym gets extremely hot, it's even hotter in the upper portion. Staff is friendly and helpful. Still better then planet fitness because of free weights olympic weights, sleds/tanks/ Hammer strength equipment, and they have use of personal trainers instead of a cookie cutter approach that planet fitness offers...although I haven't tried thier personal training. This is a good gym but how hot the gym gets can ruin workouts. Sweating doesn't really mean anything....if your too tired and dehydrated to push yourself your missing out on progress.

The Gym is very clean and for the most part they have everything for a person who wants to come in and just workout
The amount of people can be trouble to get to a piece of equipment ....I wanted to give 3.5 starts instead of 3 but I don't think it's a 4.

Source: Google

★ 5

This gym has a lot of great equipment and amenities! Errik Williams is a personal trainer there and I highly recommend him! He is knowledgeable, patient, motivating and focused on helping his clients reach their fitness goals!

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★ 5

I really like the gym. I especially want to thank the fitness director Corbin Small for the diagnostics and the most effective health program!!!! lots of advice and recommendations! I recommend it.

Source: Google

★ 1

Please turn AC on when it’s 70 outside. It’s impossible to work out. Feels like there is no air inside at all

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★ 5

Tanner Hartwell is by far the most respectful and helpful person I have ever met. He helped me with whatever questions I had and always had a great attitude.

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★ 5

I love how clean and nice the place was, I was new to the place and staff member Tanner helped me out a lot and was super kind! Everyone there is very nice and is definitely my home gym now!!

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★ 5

WOW… To say I am pleased with my experience at crunch fitness is an absolute understatement. I was immediately greeted by employee by the name of Tanner Hartwell. He was very outgoing and helpful and it is very nice to see that an employee genuinely cares about customer service and improving the overall experience for his clientele.

Source: Google

★ 5

Nice facility with good amenities, Tanner Hartwell is the man

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★ 5

An employee by the name of Tanner Hartwell might be the most upstanding and helpful man I have ever encountered in a gym. An absolute upstanding man and worker always willing to help and make your experience better.

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★ 5

Amazing facility and equipment. Tanner Hartwell was extremely helpful!

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★ 5

great customer service, tanner was a huge help with my new membership! thanks!

Source: Google

★ 3

Gym is good, but sauna is the way colder then the gym itself, you sweating just from walking in

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★ 2

Front desk is useless. Billing is fishy. I have tried to contact the gym at the desk and waiting over 20 mins for a manager and left. Contact is slim. Beware. Customer service will be their downfall.

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★ 5

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★ 3

Terrible communication at Crunch Fitness. I received an email from management offering a free day pass, even though I had used one before. I called ahead to confirm and spoke with an employee who assured me I could use the pass as long as I showed the email. After driving 30 minutes to the gym, Nicole at the front desk told me I couldn’t use it. Complete waste of time. It’s frustrating to be told one thing over the phone and another in person. They need to work on their communication and customer service.

Source: Google

★ 5

love the place very clean and nice staff and good environment

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★ 1

The most pitiful excuse of a sauna, I hardly broke a sweat being inside of it. Equipment sub par. Staff very stuck up and rude.would not recommend especially if you want to use the sauna lol.

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★ 5

Lauryn was so helpful she was incredibly kind, she went above and beyond. thank you lauryn!!

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★ 5

My wife and I checked out this Fitness center...seems like a very nice facility...

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★ 5

Davin does a great job

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★ 5

Awesome Gym. Great staff. Highly recommend this facility.

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★ 5

Great gym! Great staff!!

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★ 5

BEST GYM EVER!!!!!!!

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★ 5

best gym in myrtle

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★ 5

what a great gym ! Love the environment and people

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★ 5

Davin is the greatest! Amazing gym!

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★ 5

Great environment. Great gym. Awesome employees.

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★ 5

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★ 5

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★ 5

My kids and I love coming to crunch, the atmosphere is reassuring, as there's no judgment. My 2 kids always want to come to the childcare. It's clean, always stocked with products and bathroom items. Sam always helps me when I come to the front😊 she's so patient with me and answers any questions I have

Source: Google

★ 5

Love this place so clean and friendly and great equipment!!!

Source: Google

★ 5

Nicest gym around. Staff is super friendly. Sauna is a key too

Source: Google

★ 5

Best Gym ever, great Atmosphere, great Trianers/Workers. Awesome place . Davin is the greatest.

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★ 5

Amazing place to workout. Overall good atmosphere!

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★ 5

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★ 5

10/10 recommend! All the amenities!

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★ 5

Great gym always wanna work here

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★ 5

10/10

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★ 5

Hottest gym manager ive ever seen the gym is 5 stars, but ill give the manager 10

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★ 5

Love this place!! Upstairs and sauna is awesome

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★ 5

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★ 5

I absolutely love it here! Best gym experience in MB! Check them out

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★ 5

Great gym, friendly staff ! Definitely recommend !!

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★ 5

Love this gym, great atmosphere ! Friendly staff and very clean !!

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★ 1

There was a billing issue and I kept receiving a message saying that my payment didn’t process successfully. I had plenty of money in my bank account, so it wasn’t a funds issue. I attempted to contact the manager about a month ago and left a message regarding this issue. I never heard back. Well, suddenly I got hit with a late fee and my payment was magically able to be processed for $41. I went to check my bank account this morning, and had to move money over from my savings because I had a random $87 charge to my checking account from Crunch. I called first thing to figure out what that was all about. The only redeeming factor was that the person I spoke to was doing her absolute best to help me out. She explained that the $87 charge was my monthly membership PLUS the annual fee. I was never once warned about when the annual fee was going to be processed. I think it’s crazy that money can be randomly drafted from my bank account without any warning. I hoped this wasn’t going to be a predatory gym, but sadly, that’s exactly what this is. As per friends who have memberships, the machines constantly aren’t working and the amenities also rarely function (the sauna specifically). I manage a local spa, and I received a phone call from Crunch the other day, asking if we’d like to partner up for our cryotherapy. I find it interesting that they reach out for business opportunities, but not to help out their own clients. I’m honestly very disappointed as I was really excited to start back in the gym. I did ask for my latest call to be relayed to the manager that I was trying to contact in the first place. Apparently the only way to cancel is through a letter or by going in person and canceling. I’m curious to see if my grievances get resolved, and will be going in person if I don’t hear back by tomorrow.

Source: Google

★ 1

Disappointed is all that I can say
Waiting for a call back about my issue. Will see how this is handled

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★ 5

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★ 2

I've found that the staff at this gym are consistently friendly and welcoming, and the facility is always spotless, thanks to their diligent cleaning. However, Unfortunately that's where the complements end. The machines, while they're new, they are frequently broken and not particularly pleasant to use. The range of motion is quite limiting and often uncomfortable. Additionally, the policy allowing unlimited guests with higher-tier memberships leads to overcrowding, even during typically slow times. The gym's collaboration with a strip club is also concerning and feels out of place in a fitness setting. Overall, it feels similar to my experience with Planet Fitness, which is disappointing. Sadly I'm forced to come here because this is the only decent gym in Myrtle.

Source: Google

★ 2

I joined the gym before opening date and the only reason I joined was for the child care. I started having issues after the 3rd time coming. My son was fine the first two days dropped off but something must have happened in the child care area. He seemed scared every time I walked in the door to drop him off. I would be 10 minutes into my workout and I would either get a call or an employee saying my son has been crying the whole time and that I need to come get him. It wasn’t worth the money to get a 10 minute workout in. I ended up canceling and they tried to give me a stink about it.

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★ 4

I said i would update my review when things out up and running more smoothly so here I am. Great facilities, sauna is working. Classes available, kid care center looks great. I wish they were open 24 hours.

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★ 5

I love the gym... I work at Starbucks and it's very convenient. I can't wait to keep working out.

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★ 5

One of the best gyms n the area!

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★ 1

I joined as a founding member that joined before it opened. I went once to meet with a trainer to get familiar with the equipment. My health and just the vibe I got when I went in, prevented me from returning. It just wasn’t for me. They make it hard to cancel which is disappointing. I called to cancel. I understood that they need 30 days notice on billing so I was fine with them applying the next months billing. What really surprised me is they are going to tack on a $59 annual fee in 2 weeks even though I’m canceling and literally just joined in December. The girls response was there was nothing they can do and they don’t care whether you come or not, you still get charged. She said it was in the agreement but I thought it was an annual renewal fee for next year. Not 2 weeks after I try to cancel. Very disappointing. I won’t ever recommend this gym.

Source: Google

★ 5

with the fix of the men’s sauna, Crunch is now undeniably the greatest gym in town.

it puts Chapin Epps YMCA to even more shame. Crunch has great staff, services, and price; everything which Chapin Epps YMCA lacks.

i expect to be a long-term member!

Source: Google

★ 5

Zach cool people cool place while visiting offered me a membership god bless u man 🙏🏾🙏🏾🙌🙌

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★ 5

Great gym & atmosphere!

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★ 5

Great gym great equipment great staff and amazing sauna!!

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★ 5

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★ 5

Justin is a good guy up front

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★ 5

Crunch Fitness is a great choice for anyone looking to improve their fitness because it offers a welcoming, inclusive environment that caters to all fitness levels. With affordable membership options, a wide variety of group classes, and state-of-the-art equipment, it makes achieving fitness goals both accessible and enjoyable. Crunch’s focus on fun, non-intimidating workouts, along with its friendly and motivating staff, helps members stay committed to their routines. Additionally, the gym fosters a sense of community, encouraging social connections while prioritizing individual health and wellness. Whether you're a beginner or seasoned athlete, Crunch provides the resources and support needed to thrive.

Source: Google

★ 5

amazing staff, equipment, and environment

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★ 5

Crunch Fitness has been an amazing experience from day one! The gym is always clean, the equipment is in great condition, and the atmosphere is super motivating.

I have to give a special shoutout to Davin. She’s absolutely fantastic! Davin goes above and beyond to make sure members feel welcome and supported. Her knowledge, friendly attitude, and willingness to help have made such a difference in my fitness journey. Whether it’s tips on technique or just offering encouragement, she’s always there with a smile.

If you’re looking for a gym that’s both professional and inviting, Crunch Fitness is the place to be. And if you have the chance to work with Davin, you’re in for a great experience!

Source: Google

★ 5

Davin Da best super helpful great service!:)

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★ 5

Great gym! Has candy!

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★ 5

Crunch Gym at the grand strand mall is an experience all gym users deserve. The staff is extremely friendly, good music, and wonderful machines.

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★ 5

Large well equiped gym with good selection of classes, tanning and hydromassage

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★ 5

I love this gym so fricking much! new so there were some kinks that needed to be worked out, which are no longer, don’t listen to the negative Nancys. Equipment is great, been loving the sauna, red light, and massage chairs. Gym culture is awesome here too, compared to other gyms I’ve gone too. Staff is amazing, very friendly, and always ready to answer any questions I have. Highly recommend Crunch!

Source: Google

★ 5

Brand new, aesthetically pleasing and clean gym. You can find a lot of machines there that are not available at other local gyms, like hip thrust machines, assault bikes, a bunch of cardio equipment, etc. Very friendly staff, I see same faces working there every day and they're always in a good mood, constantly cleaning, staying on top of it. Compared to other gyms in the area to have access to all this brand new equipment in a beautiful clean gym for this price is a steal, I'm very happy.

Source: Google

★ 1

Had a dispute with the billing of my membership was unaware or the way the contract reads is misinforming. Be careful with what you sign up for there, especially when it comes to the personal trainers. Remember, they are getting paid more based on selling you The sessions so your understanding of what you are signing up for is not in their concern only what goes into their wallets. Apparently, they are unable to cancel a contract until a contract is up. This sounds extremely fishy to me. I was told I would be charged every 30 days. I was actually charged. I believe 25 days and yet it says nothing that about there being a charge in and around it says exactly 30 days. My individual trainer was great though, but the head of the training staff Corbin is a rude and only cares about, stating you signed the contract to. The the assistant manager there, though, even though I was very upset and was becoming very frustrated with me was extremely understanding. I do feel like she did everything she could do and was doing everything that she was allowed to do. But I can tell you, I will never recommend going to that location ever or any crunch fitness for that manager Corbin because of the personal training manager. He does not care about creating better fitness he does not create air about creating a fitness environment. He really only cares about his bank account. At least that was the attitude and that he gave me whether that was his intention or not I cannot say, but that is how it came off. It wasn’t about doing what was right maybe for the customer and just doing what was right for him. Again, I have nothing against the gym itself. It does seem like a very good environment. Good machines good Areas but you recommend it to anyone would go against a personal code of recommending an interaction with people Staff that do not represent the things that I like to represent. This situation is what everyone fears about Gyms or hoping joining a GYM. I hate that I have to write this, but they really did play into every fear About changing where I was.

Source: Google

★ 5

In my opinion crunch fitness is one of the best gyms that I have been too! Everyone is so kind and great to work with! I have been doing the group fitness classes and I love it so far. I’m the tip of person who like to do class workouts!! Can’t wait to keep going for my weight lost journey!!😊💕

Source: Google

★ 5

I love this place!!! I love the staff, Kim is the best🩷🩷🩷🩷

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★ 5

Josh and everyone were extremely helpful at the gym. The sauna is such a great perk they have. Gym is always nice and clean. Very friendly! A lot of options for energy drinks, protein, etc. Glad I switched over.

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★ 5

Great gym! Love the amenities especially for the price! Lots of equipment and recovery options! Kim the assistant manager is the best!

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★ 5

I'd give 10 if I could. The gym is amazing, great vibes. Music is always on point. Corbin is awesome for info on PT. My personal trainer Tim is amazing. Kicks my butt every training sesh and will definitely sign up for another round once this one is up. Day care is always amazing and so good with my kids. My daughter forces me to go to the gym so she can "play". Perfect motivation. All the ladies there are awesome.

Source: Google

★ 5

Best gym in town

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★ 5

The staff here in Myrtle Beach is absolutely phenomenal! Big shout to Zach for getting me signed on, Davin for giving me the grand tour, and big brother Charles for his expert training and motivation! Let’s GO, Crunch MB!

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★ 3

good gym but hours are wack would like it open 24/7

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★ 5

Absolutely love going to crunch, and so glad I signed up. The staff has been extremely friendly and helpful. I love the classes I have taken so far. I highly recommend crunch and have to all of my friends.

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★ 2

No greeting when I visited for first time. Stood in front of the entrance desk for 10 minutes with no acknowledgement.

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★ 5

Just joined and had an amazing first day working out there. Excited to get my body scanned to work on my health journey. The classes all look really fun as well.

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★ 3

Nice gym and overall liking it so far! Was really excited about being able to come and bring happy kids seeing as other kids crunch spaces are so nice but this one has very little next to nothing for slightly older children. Hoping they will put more for older kids so they will be excited to go. Also, disappointed as this is the season when using the spray tan would be desirable, it’s been at the gym but not up and running. Understanding they have only opened a month ago so hoping to see these things work out soon!

Source: Google

★ 2

Crunch is the gym equivalent of a group project—looks promising, but half the team isn’t pulling their weight. The sauna? On a rest day so often I’m wondering if it’s training for retirement. The water bottle refill fountain? Always there but never actually functional. This is just to name a few. I won’t get started on some of the actual equipment not working, or as they love say, “on a rest day”. Hydration, relaxation, and having a variety of equipment options, are apparently advanced-level privileges here lol.
The staff? Oh, they’re there all right—posted up at the front, chatting away like it’s their living room. Sometimes they don’t even greet you, which would be fine if they were busy doing anything productive. Maybe cleaning the bathrooms or wiping down equipment? Just a thought…
At this rate, the only thing getting a consistent workout is my patience.
Crunch, I see the vibe and the vision you are going for, but I came here for gains, not a scavenger hunt for working equipment.

Source: Google

★ 2

I specifically joined crunch because they have a sauna and I have yet to use it because it’s constantly broken. They keep saying it’ll be open by “this weekend.” It’s been 3 weeks. Same with the water bottle filler. If you want to fill your bottle with water you have to stand there for 5 minutes and use the drinking fountain with your bottle tipped 170 degrees. Theres just “everyone deserves a rest day” signs on everything that’s broken. It’s a brand new gym that’s been open for a month so you’d think they’d be more on top of the equipment maintenance.

Source: Google

★ 2

Good gym, but dirty. To be open this short period of time, bathrooms are awful and gym floor dirty. If not open 24 hours it should be absolutely clean. Hope for a better review later.

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★ 3

I’ve been in probably 10 ten times. Haven’t been greeted once. The staff just stares at you when you walk in. It’s almost like I could easily not have a membership and walk right by and nothing would happen. Guess I just prefer friendly staff.

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★ 5

5 stars just get the saunas working

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★ 1

🌈 looking like like creatures asking 25$ for day pass 😅

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★ 5

This place is absolutely amazing

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★ 1

Train the staff! What's the point of putting 3 workers for the front if they don't know how to do their job!

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★ 2

The gym is nice and clean. The star rating drop again is that almost everything has a "rest day" sign on it. Which means it doesn't work, or out of order. This shouldn't happen for a brand new gym. The saunas worked the 1st day, but then was down for a whole week, and guess what? The sauna is down again

Source: Google

★ 5

I belong to Crunch Fitness in Hagerstown Maryland and I have a place here at Myrtle and am here often. Is my membership good to use at this gym?

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★ 5

The gym is super welcoming and caters to all people with different fitness goals. From body building, powerlifting , Olympic weight lifting, hitt training and group fitness they have it all. Really is the best gym in Myrtle Beach. I have been to the ones in Charleston and glad they opened one here. Lastly the relax and recovery section is a huge bonus as well.

Source: Google

★ 5

This is a great gym and fitness center.

Don’t believe any of the negative reviews here. The gym is brand new and kept very clean with helpful friendly staff. They are brand new only being open for around a week, they may have some issues, its to be expected, and people are complaining in writing negative reviews. Give me a break. I think they’re doing a great job. I look forward to working out here and referring all my Fitness friends. Steve

Source: Google

★ 5

Best gym in town by far!!! Been to a few different gyms in the area and nothing compares to crunch. Used to go when I lived up North and it has everything to get a killer lift in. Highly recommend from beginner lifters to advanced lifters. Never leaving this place!!!

Source: Google

★ 5

Just finished my first week at the new gym and I’m absolutely loving it! The vibe is is fantastic

A huge shoutout to Amanda, my trainer! She's been motivating, knowledgeable, and knows just how to push me to reach my goals. If you’re looking for a workout buddy who genuinely cares, Amanda’s the one!

Highly recommend this place for anyone looking to crush their fitness goals!

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★ 5

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★ 5

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★ 5

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★ 5

Love this place!!! The staff is phenomenal and so helpful. The amenities are incredible I can’t believe the red light therapy is included in the 24.99 membership considering it’s 40-50 dollars for ONE time at the salons. Happy that crunch is finally in Myrtle beach!!

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★ 5

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★ 1

They charge 25$ for a day pass. This place is a joke

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★ 5

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★ 3

This gym should be open for 24hrs at least three days out of the week. Please consider the multiple requests to change hours to accommodate us night owls.

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★ 3

Excellent Gym I have no complaints amazing staff and Great ambience and Equipment. The reason for the 3 Star Review is solely due to the time that it’s open if they could do a 24hour it would be 5+ Stars. Very inconvenient timeframes for who wants to work out earlier or later. Definitely the best gym in the area and better than planet fitness in all aspects other than it not being 24/7.

Source: Google

★ 5

Great atmosphere!

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★ 4

Good gym, but they need to open at least 2 more locations far to drive from NMB. If it could be open 24 would be much better.

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★ 3

Please open 24 hours!!

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★ 5

Today was soft opening. The line wasn’t bad to get in. The staff outside kept us in the loop of what was going on right before they opened.
I was expecting pure chaos checking in and getting a picture updated. The process was flawless for me. Tons of staff members on the check-in detail.

The gym is huge. Two floors and everything is spread out nicely. I didn’t get a chance to get pictures but next visit I will and update the post.

The men’s locker room was clean and the showers worked perfectly.

They have classes, free weights and machines galore!

I spoke to one person as I was leaving and they hooked me up with a crunch tshirt and answered a few questions. Good part was that she didn’t know an answer and was able to get it for me with out BS’ing me.

Lots of happy faces. Let the gains begin!

Source: Google