★ 1

Mistreatment of the staff to minors, those of the staff can attack the members and no one does anything to avoid bad times for the members.

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★ 1

On Friday, November 28th, my children went to the YMCA gym at Fort Mill The Complex at 12 pm. Staff members treated them very poorly and disrespectfully, yelling at them on three separate occasions because they didn't have shoes. I will be filing a complaint with management since my children were deeply affected by the way they were treated by a gym employee. Please review the security camera footage; staff members do not deserve to work with the public, especially not with teenagers.

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★ 5

Excellent staff makes this YMCA stand out!

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★ 5

Great exercise and pool. Unfortunately the pool is not open to public like I wish, because of lessons
Bathrooms showers need more cleaning

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★ 1

The young man I assume is a General Manger is a joke. He needs to be trained or terminated. This facility sucks

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★ 1

Pickleball courts used court reserve until last month when they swapped to the worst website ever to schedule the courts. You now have to check each court individually instead of seeing the availability on all courts. The website is slow and laggy and sucks so bad. It’s a massive step back from court reserve. Whoever at management made this decision needs to be let go. Civicrec or whatever they call it is a massive downgrade.

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★ 5

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★ 5

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★ 5

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★ 4

Excellent staff, friendly, family like place. New Pool now 4 years old the Men’s locker room is severely being neglected!!! Not ok!!! See the videos at the end of the videos to experience - not even remotely acceptable. 3 out of 6 showers don’t have curtains, and 2 out of 2 Handicapped larger showers don’t have curtains. FIX IT NOW!!!

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★ 5

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★ 5

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★ 5

Friendliest staff possible. Caring child watch staff. Great pools and gym for basketball. Weight room is small but has almost everything. Experienced lifters can make do. Enough exercise machines as well.

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★ 5

It is good. Your normal YMCA. Behind it, you can find tennis and pickleball

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

Clean quiet and no dummies….yet

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

The staff is a hit or miss. Some are helpful and nice and others don’t even acknowledge you even if you say hello.

The gym area it’s pretty small but they mentioned they are updating some machines.

The pools are good size and they also have a kids pool.

The downside: I’m not sure how often they clean the pool. I went swimming and saw the same ball of hair three times in the same pool in a different week.

They do put chlorine in the pool because you can smell it but I’m not sure if they do more than that to maintain the pool clean.

People should wear a cap to swim so that way there’s not hair in the pool. (I saw many people not wearing a swimming cap)

They always have a lifeguard by the pool when there’s people swimming.

The bathrooms are a good size but also doesn’t seem like they clean those on a daily basis. I saw the same dirty mirror for two weeks straight. If they don’t clean the mirror imagine what else they perhaps don’t clean.

They have childcare on site for 1 hour while you use the facility.

Plenty of parking available.

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★ 3

This branch badly needs a remodel. The weight room is not only small but too many machines packed into too small an area. The front desk staff are 50/50 - some make eye contact and greet you, others don’t say a word. (No biggie but the Baxter staff are nicer)It’s convenient to my house, but not my favorite branch.

The Y should address the remodel part. This side of FM is growing and there’s SO MUCH potential here. The ball fields, access to trails, and the Pickleball courts…this could be a great hub for recreation and the Y could spearhead it.

If they don’t many will opt for other gyms or make the trek over to Baxter or Indian Land YMCAs.

On the good side - it’s never crowded here, but likely to the fact that this Y branch doesn’t offer enough value and services to make the monthly fee workers it….unless you go to the others branches.

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★ 5

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★ 5

Been frequenting this location for many years now. My now 10year old did pre-K there as did my now 7year old. I can’t say about about the staff on the side of the house!

We have also done several camps there, and my kids love it. Last week, they did a half day “all sports” camp, and they both had a blast.

We love this place!

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★ 5

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★ 5

Small weight gym compared to the other area YMCAs but that suits me just fine. The FMAC pool is fantastic for anyone looking to lap swim. The complex pool is warmer and better for water exercise.

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

I love the staff, as they have been working here before it is a Y. One must come to experience it. The gym and the swimming pool are kept clean and in good working condition. Very convenient location for me, as I can hit the @AnnSpringsCloseGreenway trail before the Y opens on weekends.

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★ 5

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★ 5

ITS FUN TO STAY AT THE

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★ 5

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★ 5

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★ 5

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★ 5

Great place

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★ 5

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★ 4

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★ 5

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★ 5

The staff is great. Very knowledgeable, wonderful customer service, friendly, helpful. Very clean establishment. Has a swimming pool, basketball court and rooms fir cardio workouts and free weights plus exercise machines.

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★ 5

I love taking my daughter to this YMCA as she loves the indoor kiddie pool and I love the hot tub!

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★ 5

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★ 5

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★ 5

Everyone was very friendly and professional. Extremely helpful. Herb Tesh was excellent.

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 3

Nice people. Facility needs renovation and improved housekeeping

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★ 2

We’ve only come for the pickleball courts and the signs say to reserve on an app, but others must not do this as we reserved a court for an hour, but there was a foursome playing on that court the entire time (?)

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★ 5

Great to see the Fort Mill School District's Aquatics Center for the first time.
Amazed at the training and dedication of the swim team members during my visit.

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★ 5

Pickleball for days!

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★ 5

The staff is amazing the gym is simple but has everything you need

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★ 2

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★ 5

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★ 5

Herb is the best! He even thanked us for coming in and that’s never happened at any Y!

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★ 5

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★ 4

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★ 5

Best pool in the state

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★ 5

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★ 3

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★ 4

The staff is very friendly. Building is a tad outdated but I believe they are making improvements. There are two pools, hot tub, a large gym to play basketball and the boxing program is amazing for kids. They have a large selection of work out equipment a ton of different programs.

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★ 5

Wonderful staff and my toddler kids like the little pools. Convenient when communities close their pools in September.

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★ 5

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★ 5

Very cheerful, helpful and caring staff..and members.

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★ 5

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★ 5

Great pool.
Kids love it.

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★ 5

Great staff and very convenient location. Huge indoor lap pool with spa and kiddie pools.

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★ 4

Love this branch. Only one thing, there's not enough training equipment for abs. Other than that, everything else is great: staff, programs, child care, etc.

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★ 1

Always busy

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★ 5

Great swim meet facility could use more seating

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★ 5

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★ 3

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★ 5

Pool showers are a little ancient but this is a very nice ymca facility.

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★ 5

The Rock Steady Boxing class at the Fort Mill YMCA is for people with Parkinson’s and is fantastic. Highly recommend it!

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★ 5

Very helpful and friendly

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★ 4

Pool had lots of stuff floating in it. Also needs to be resurfaced.

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★ 5

Friendly staff. I use the pool and have used the racquet ball court to play badminton. Pool is very good. They have a small kids pool, big pool starting lane from 3.5 feet and ending in 11 feet. There are 6 lanes in it. And another big pool which 6.5 to 6.8 feet and it has 7-8 lanes I believe. Gym is good enough with most equipments. Very good facility.

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★ 5

This is the morning routine !!

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★ 5

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★ 5

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★ 3

Very outdated facilities-exception the new swimming pool addition.

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★ 5

So far it was nice and it was not crowded. People were friendly.

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★ 5

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★ 1

Desperately in need of an updated facility

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★ 5

Beautiful facility!

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★ 5

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★ 5

Wonderful place to visit and very affordable for the fun to be had inside and out.

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★ 5

Love this place. Everyone is friendly and welcoming, and they are always improving the facilities.

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★ 4

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★ 5

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★ 5

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★ 5

Hxj

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★ 5

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★ 4

It’s a beautiful place but it would be excellent if there were some people who speak Spanish now that we are a lot of Hispanics who live near here

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★ 5

This is our go to workout gym. The people and community there is great.

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★ 5

Beautiful and very clean. The front desk people are super helpful.

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★ 4

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★ 3

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★ 3

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★ 3

This is nice facility and helpful/friend staff.
But this is an old ymca with not so clean restrooms . It needs remodeling for sure.

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★ 5

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★ 4

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★ 3

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★ 5

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★ 5

Grandson's Pre-K graduation, wonderful day 🎓

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Come to the Y and enjoy your exercise routine on a regular basis.

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★ 5

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★ 5

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★ 4

I remember having my 5th birthday party here when it was the Springs complex, and 25 years later, not much about the building has changed. It's an older facility, but that doesn't bother me.. I enjoy the nostalgia :) but I was surprised how small the weight room is! However, it never seems crowded when I go, so I guess the demand doesn't really necessitate it. I wish they offered more evening classes or early morning classes since this YMCA is the closest to my home.. that's probably the only reason I wouldn't give it a 5 star. Happy to see this complex is still up and operating so many years later!!

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★ 5

Staff is friendly and the complex is very good!

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★ 3

I would have given fewer stars but because the staff is always friendly I’ll leave it at 3. Honestly, my biggest complaint is about the women who insist on bringing their male sons into the female’s locker room. I’ve seen it happen at least six times over the last couple of months. Boys up to 7 years old are brought in with no regard to how other members may feel about it. There’s even a ‘family’ room in the hallway (a large bathroom complete with a shower) that is available for anyone to use and yet this continues to happen. I guess some people simply have no boundaries or concerns over how others may feel.

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★ 5

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★ 5

Amazing people, great communication and professionalism from the staff and all around family atmosphere 👍🏾

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★ 5

Very nice facility

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★ 5

Good customer service

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★ 4

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★ 4

Great customer service & nice facilities. This location is small.

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★ 5

Nice staff....enjoyed celebrating Theresa Law's 60th Elvis themed surprise birthday party!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 2

New review update today:
Still no senior geared classes like Indian Land has. I suppose I will drive my family member to there. 😕 With the Silver Sneakers you offer very little!

Mid March review: I Wanted to bring a senior family member for chair yoga but it's not offered. I called the programming director but never got a return call. The next location from here is 6 miles which means dropping her from this area for a 12 mile trip. 😥The only Silver Sneakers Class they offer sitting down is Bare Your Soul.which is a foot stretching class. She did like this class but would like more classes where she can sit . With the amount of seniors in this area I can't understand why they don't offer this class. It's a shame.

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★ 5

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★ 4

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★ 5

Great place

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★ 5

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★ 5

1 hour a day exercise. I got to have something to look forward to every day.

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★ 5

Tea party at YMCA. Excellent people work here, and we have been so lucky to live nearby

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

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★ 3

Ok.

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★ 1

The nursery is horrible. Dont bring your children here.

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★ 5

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★ 5

Hot tub was nice friendly staff

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★ 5

We love it. My daughter is a swimmer with the Rays.

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★ 5

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★ 5

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★ 5

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★ 4

Its a good park. It could be better. They have made many improvements, but could still use some more.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Safe and fun atmosphere for ALL ages.

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★ 4

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★ 4

Courts are pretty worn out but still a nice olace

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★ 5

Great place to get a good workout in!! Never very busy and they have free weights! I have thoroughly enjoyed my first week of membership!! And the access to all other Y centers will be nice once Covid restrictions change. Great place!!!

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★ 1

The YMCA deserves to get -10 stars!!! Just as I thought would happen! After resisting my family for many years about getting a ymca membership, I got us a membership towards the beginning of this year and shortly after they closed all of the ymca’s due to the COVID-19 pandemic. I decided to CANCEL my membership and the person at the corporate office went back and forth with me saying that they were only suspending memberships. I told her to cancel mine as of March 25th, 2020. Well, in September of 2020 I got a letter saying that they were not able to withdraw my membership fee!!! My debit card had changed because I was due for a updated card so they didn’t have my new card information. The YMCA never cancelled my membership and was withdrawing money

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★ 5

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★ 4

Great staff!

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★ 4

Gym is open with social distancing and has wipes and sanitizer.

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★ 4

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★ 5

We love our local Y! Staff is friendly, the child care is awesome. I can’t wait for my daughter to start preschool there. I love the fitness classes and instructors.

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★ 5

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★ 5

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★ 3

6/2/20 Corvid Update: It’s a mystery what the operating hours are at this location. On 6/1 I arrived at 7:30am and it was open but line was too long, so came back at 4:30pm and it was closed. On 6/2 I arrived at 6:30am and it was closed. They’re supposed to now be opening at 5:30am but I’m in the parking lot at 6:40am and it’s totally shut down. Can’t get through by phone, tried 3 times over the past week. What a confusing mess.

Less crowded than Baxter Y; more to offer than Gold Hill...like the new pool, more equipment, larger facility. A less-traveled option since on the historic side of Fort Mill. I use it for free weights and treadmills and haven’t had to wait yet (though I go mid-morning, so peak times are likely different). Glad I came back here.

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★ 3

The Y needs more classes. I felt disappointed after I call, and even left my information at the desk to schedule some classes for my boys and no one ever called me back. I’m still waiting 🙁🙁🙁. I love the swim session especially the 4 days a week, but sometimes the time is no right for working parents.

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★ 5

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★ 2

Showers are frigid . Too cold.

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★ 1

I was a member of this gym for about a year. I would only ever use the gym in the early morning hours due to work and my schedule. From Oct 2019 to Jan 2020 - I never went once. I was unable to make it due to work travel and other family health circumstances. When I went to end my membership in Jan, I was told they billed me on Sunday (the day before) for the entire month so I could not cancel that month. The attendant Herb, is the only positive at this location. He has always been friendly and made me feel welcome. He tried to contact other management several times and no one would get back to him or me. He finally gave me the new branch managers name and phone. I have left 2-3 voicemails and still not heard back. The service here is not like other YMCAs I have gone to. They have taken a few months of my money without even bothering to respond to me about it. I thought the YMCA was about the community but not this branch. I remember the first day I worked out here, the male who is usually in the weight room started wagging his finger in my face and pointing to a sign that said No phone calls. The call was the alarm company reporting an attempted burglary at one of my businesses so I had to take it. I got off the bike and went outside and left. I should have known that is how they operate here. I recommend anyone else go to another YMCA or another gym. You usually have to share with others here or wait as well due to limited room and weights/machines.

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★ 5

Love all about the Y!! Great place!!

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★ 5

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★ 5

Excellent staff and fabulous facility. A diamond in the rough, truly a gem for locals.

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★ 4

Preschool for the kiddos

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★ 5

My place to workout.

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★ 4

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★ 4

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★ 5

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★ 1

Absolutely horrible. No handicap access at all. No concessions. Bathrooms were never kept up with. ONE bathroom for girls in a softball tourney with over 20 teams.

Come nightfall half the lights are out on the fields. Dangerous atmosphere, poor management.

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★ 4

Fantastic swimming facility. Parking is limited and they are a bit strict about parking in non marked places.

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★ 1

I went in the sunna and it was soaked with bleach and the janitor was no where to be found it immediately cut my breath and stopped my nose up i called and tryed to speak with the head person in charge but i had to leave a voice mail he finally called back i told him about it his response was I'll call you back let me check with the janitor staff well that was over a month ago and no response back from him i guess i wasn't important enough!MY NEXT BIG CONCERN IS THAT THEY DON'T PRESS THE ISSUE ON PEOPLE WHO USE THE WORK OUT EQUIPMENT AND DON'T SANITIZE AFTER THEY USE IT I TOLD THE WEIGHT ROOM ATTENDANTS ABOUT IT AND THEE FRONT DESK AS WELL THERE RESPONSE WAS WE WILL ADDRESS IT BUT IT'S STILL HAPPENING DAILY THERE GERMS ARE REALLY NASTY AND Y'ALL NEED TO DO BETTER ON KEEPING EVERYONE SAFE AT ALL TIME'S!

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★ 5

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★ 5

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★ 5

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★ 5

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