★ 5

Source: Google

★ 5

Couldn’t ask for a better place to workout! Clean, private, and well taken care of.

Source: Google

★ 5

I love that HOTWORX is serious about maintaining a clean, safe environment inside the infrared saunas. They require members to purchase and use their official HOTWORX mat & towel which are designed specifically to hold up in the heat without melting or releasing harmful toxins. At first, I thought this was just an upsell, but after experiencing the sauna; I get it! Plus the towel absorbs all my sweat 😓 which protects the sauna floors and keeps it healthy and hygienic for everyone!

Source: Google

★ 5

The variety of workouts at HOTWORX is incredible! I can choose between yoga, Pilates, cycling, rowing, barre and so many others; all inside of an infrared sauna! On days I want something low impact I’ll go with yoga, but when I need a cardio push, cycling and rowing are amazing. There’s truly something for every mood and fitness level; and the 15 to 30 minute workout formats can’t be beat! It’s easy to mix & match; so I’m never bored here!

Source: Google

★ 5

HOTWORX is my FAV gym! When signing up, they went through the Membership agreement & explained the cancellation & guest policy thoroughly!. The 24 hr access is convenient; and the staff is great! And I LOVE my new PINK towel.🩷

Source: Google

★ 5

One of the best parts about HOTWORX is a strong sense of community it creates. Even though the workouts are virtually guided, you never feel like you’re doing it alone. Staff is always welcoming, and the members are encouraging, there’s a real “we’re in this together” vibe. HOTWORX also participates in local events and gets members involved outside of the studio, it’s a great community of members & staff.

Source: Google

★ 5

I love HOTWORX! It is my favorite part of everyday! I literally decide when I want to work out and book a time whenever I want 24/7:) This is the best decision I've ever made! Do it now, you won't regret it!

Source: Google

★ 5

I could not recommend Hotworx more. First of all, I lost 12 pounds in 8 months going 4-6 times a week. I genuinely miss it when I don’t go. It’s open 24/7; the app is so convenient and not glitchy; the saunas are a perfect dry heat; and I ALWAYS leave feeling sweaty and accomplished, never dead and drained. The staff knows pretty much everyone and hosts events if you’re looking to build a community, but the private nature of the saunas is perfect for introverts. Super fair price, no fee if you miss a booked class, tons of class options. I had to cancel due to a cross country move, and it was very simple. You go in, sign the screen, and you’re done. Hotworx gvl, I will miss you dearly. Thank you for being the only exercise option I have ever truly looked forward to!! ❤️

Source: Google

★ 1

Impossible to cancel a membership

Source: Google

★ 5

I love HOTWORX! The infrared heat + isometric workouts make every session super effective. I feel stronger, more energized, and toned—all in less time than a regular workout. Totally addictive!

Source: Google

★ 5

Great place loved it. Would recommend and come back

Source: Google

★ 5

I've been a hotworx member for almost 2 months now. I go 3-5 times a week at varying times. This workout environment is absolutely not for everyone, so take a free class or go with another member to make sure that this is for you before signing a contract.

The classes feature virtual instructors and they change once every 3ish months, but on a staggered schedule for each class. If you are only doing yoga, or only doing pilates, it will feel repetitive. Trying each class and mixing up my favorites fixes the repetition aspect. Each class has modifications to make them a bit more beginner friendly, moderate, or more challenging. Having a bit of experience with in-person classes in the past has helped me know if I'm doing the positions correctly. If you are totally brand new to these practices, you may need an experienced friend or in person instructor classes prior to joining to learn the basics so you can get the most out of each session.

The infrared heat truly does decrease the amount of soreness post workout. That is one of my favorite benefits of hotworx. Other workouts have left me struggling to walk the next day, but I can do hotworx classes 12 hours apart without issue. The sun spots on my face are lightening as well.

The Hotworx app allows you to have so much privacy in your workout setting, which is one of the reasons why I joined. The app tells you if you'll be joined by others, or if you get the studio to yourself.

The store became under new management shortly after I joined, and Madison has been such a friendly, happy, and encouraging person to meet. She seems to know so many of the members here already. All of the employees have been very kind to me.

The studio is pretty busy from 7-9 and 4-7, but all members have been extremely polite and efficient with space. The studio is small. There is also only 1 shower in the studio. If you're on a time crunch before work, it leaves you up to the mercy of someone else if that's your only shower option before working.

If I could ask management for one thing it would be to provide bath towels in the shower.

The membership cancelation policy is less generous than some gyms and studios, so read it fully before you sign.

I have loved seeing and feeling my body become stronger and healthier because of hotworx. It's a very well spent $60/month.

Source: Google

★ 5

Most efficient workout ever created!

Source: Google

★ 5

Good and friendly environment

Source: Google

★ 5

Awesome

Source: Google

★ 5

My favorite place to work out hands down!

Source: Google

★ 5

Love it here! The saunas are nice & the staff is super friendly!

Source: Google

★ 5

I was looking for a workout that would fit my busy schedule, and HOTWORX delivered! The 24/7 access allows me to get my workouts in whenever it’s convenient for me. I love how the infrared heat helps with muscle recovery, and I’ve noticed way less soreness since I started. The variety of workouts keeps things interesting, from yoga to high-intensity training. I’m hooked and would recommend it to anyone looking for an efficient and effective workout!

Source: Google

★ 5

Awesome!

This workout at the infrared fitness studio was nothing short of incredible! The combination of high-intensity training and the benefits of infrared heat took my fitness experience to the next level. From the moment I walked in, the atmosphere was welcoming, energizing, and designed to push you toward your best self.

The infrared heat made a huge difference—helping me sweat more, detoxify, and loosen up my muscles faster, which reduced soreness and improved my performance. The workout itself was perfectly balanced between strength, cardio, and mobility. I was dripping by the end, but I felt strong, empowered, and completely recharged.

This isn’t just a workout—it’s a full mind-body experience. I left feeling lighter, leaner, and totally motivated to come back. Highly recommend it to anyone looking for results, recovery, and a major mood boost all in one session!

Source: Google

★ 5

Whether you’re a beginner or a fitness enthusiast, HOTWORX is the perfect place to train! The workouts are challenging but adaptable, and the heat helps me sweat out toxins while getting an amazing calorie burn. The studio is clean, inviting, and has a great community vibe. I love that I can book sessions at my convenience, making it so much easier to stay consistent. If you want a workout that delivers results, give HOTWORX a try!

Source: Google

★ 1

Owner was rude and unprofessional when I attempted to cancel membership. Threatened to revoke my cancellation if I gave a bad review. I’m wondering if anyone else has had a similar experience like this? Other than that the onsite staff is kind.

Source: Google

★ 5

Life-Changing! The power of exercising in an infrared sauna can’t be expressed enough! Open 24/7! Glowing skin, pounds shed, energy boosted, and a good all around detox! My favorite workout ever! Earn the Burn @ HOTWORX BaseCamp! You won’t regret it!

Source: Google

★ 5

I was helped by Kylie, and she was amazing. I appreciate her taking the time to explain everything to me in regards to the building and membership. Can’t beat that type of customer service anywhere. The free workout session was great and with great customer service I got a membership here!

Source: Google

★ 1

HOTWORX is not the excitement I was expecting.
All though it sounds exciting at first the workouts get pretty repetitive. There’s no real challenge or change in the workouts , especially if you are use to going to studios for a more traditional session.

Also, when you got to put your account on a freeze (if life gets too busy) it is a charge. To unfreeze it , there will be a charge. Then if you finally decide to cancel you have to either pay 100 up front or pay the monthly membership for 2 months then you can hope to get it cancelled.

It’s a shame companies only care about the quota and getting you locked in to a contract they didn’t throughly go through with you.

Can’t wait until I’m out of this contract and able to join a more HUMAN orientated place.

Think long and hard before entering this contract.

Source: Google

★ 1

I spoke to an employee to cancel my account and they told me it was canceled. I noticed I was still being charged and she pretty much called me a liar and said I could cancel today and get charged 1/2 the cancellation. She was rude and very condescending. Poor customer service.

Source: Google

★ 1

Extremely BAD business practices. Too bad because it could be really nice and they don't need to trick and con patrons. Buyer beware here.

Source: Google

★ 5

Source: Google

★ 1

Do not make the mistake I did. The cancellation policy is ridiculous and they make you go out of your way to make it happen. Not only is the membership agreement misleading because they completely leave out the fact that a manager has to be the one to process your cancellation, but the manager works standard business hours. Be warned, if you work a typical 9-5 or so, you will not be able to cancel at a convenient time. I went in to cancel and was informed that the staff member on duty was unable to process my cancellation. Now not only do I have to go out of my way AGAIN to go back to do it, but after rereading my membership agreement, I noticed that they don’t disclose that a manager must be present to cancel. Absolutely ridiculous. I am so incredibly disappointed for the lack of understanding and appreciation for people’s time. Do better.

Source: Google

★ 5

Took my first class (intro) here and loved it. Staff was super nice!

Source: Google

★ 1

I have been trying to cancel my membership for 5 months now. I have been paying for over a year and have not been ONCE so I have been generously giving them an absurd amount of money for nothing in return. The manager continues to explain she will cancel for me but wants to talk on the phone. She continues to play phone tag. I will be contacting my bank. It infuriates me that a business has taken so much money from me and still continues to take advantage

Source: Google

★ 1

Edit: I’m not upset about the cancellation policy. I am upset with the lack of clear and concise communication, insufficient or partial information given during said communications and the gaslighting that occurred when trying to express my obvious frustrations that any reasonable person would feel as a result of not having been fully or clearly informed.

Source: Google

★ 1

The sauna's are great but it's not worth it at all if you're only going a few times a month. Also, I greatly dislike that they advertise a 3 month commitment when in reality it's a 5 month commitment. You have to be a member for 90 days before you can cancel, and then you can't cancel immediately; to cancel you must give 60 days notice (an absolute joke). Thus, you're actually stuck in the membership for 5 months...

Source: Google

★ 5

Hot worx has been the best gym I’ve ever experienced. Very user and beginner friendly and staff is always so wonderful and helpful. I’ve been a member now for nearly 3 months and couldn’t see myself anywhere else

Source: Google

★ 5

I highly recommend Hotworx! The staff is very welcoming and the atmosphere is phenominal ! Looking for a great facility to workout then you definitely should give it a try!

Source: Google

★ 5

They keep the place very clean. Friendly staff. I love that the owner is very involved with the facility. I have got a chance to meet her couple weeks ago. She truly cares about the place. The rooms are clean. The strength area is a great bonus. They keep very strict guidelines- I love it!!! They were transparent with the membership, and they gave me other options as well. I appreciate the fact that they use toxic free materials in the rooms. The items that they sell are of very high quality. I like the mat. I appreciate they offer all items in the facility- very convenient. I like the fact that I can go in whenever I want. The members are friendly ,and they care about others. Great ambience overall. It is a great addition to my exercise routine. Great variety of classes. I don't tolerate the heat in a regular sauna, but my body has managed to acclimate very nicely to the infrared. I use it for detoxification purposes as well. Drinking lots of fluids with electrolytes- the key!!! I highly recommend to vary the classes. Fantastic after long stressful days.. great for my sleep... and my skin radiates...an holistic approach to a complete body mind exercise routine..

Source: Google

★ 5

Best choice I've made. As a fitness professional I've been researching infrared heat and it has so many benefits that I can add to my normal routine. It amplifies my workouts and I am recommending Hotworx to all my clients, friends, and family! Great staff!! Thank you Leah for signing me up!

Source: Google

★ 1

Staff very unprofessional and will equivocate information to deceive you into buying more than what they tell you upfront. For example, they do not tell you that a mat-less class is not allowed (even in non yoga classes) then interrupt class to do so. Then when you come back with a yoga mat, they say that the HotWorx brand yoga mat is required, not just a yoga mat, which they never once mentioned (only that a yoga mat is required so the floors have a body barrier). Then, when you grab a HotWorx mat and sterilize it just like at every other studio, they follow you on the security camera and give orders to interrupt class saying that you need to purchase one. Very shady and it’s all about the $$$. Some of the staff are nice but that’s not enough for me to remotely recommend this place. Avoid.

Source: Google

★ 5

Source: Google

★ 5

Started here a few weeks ago and very happy with this place. The facility is open 24/7, which makes it easy for my work schedule and gives me absolutely zero excuse. The HIIT classes give me a great work out for only 15 minutes - and they are constantly running. You have the freedom to do as many classes as you want, and can cancel at any time. Not every class is perfect, but they’re video-based. When I have the sauna to myself, it’s so easy to do my own thing! I was told up front about the cancellation process, so I know management is responding to previous feedback. Staff is also very friendly and supportive!

Source: Google

★ 1

The workouts are fine, just not for me. The reason for my one star is management. Gyms always make it impossible to get out of a contract, it’s annoying and hurts your wallet, but it is what it is. But management doesn’t have to be incredibly rude, sloppy, and unprofessional when doing the paperwork.

Source: Google

★ 5

I had a great first experience! Keishia was extremely friendly. Definitely recommend to anyone looking for a great sweat. I’ll definitely be looking into getting a membership.

Source: Google

★ 5

I have been a member since day one! I absolutely love the amenities and the location. Whenever I am there, I feel like I’m in a judge free zone. The staff is always great with showing me how to use the equipment. The classes are amazing and the heat is awesome!

Source: Google

★ 5

Love Hotworx. Definitely what I need after a long day of work.

Source: Google

★ 5

I love working out here. So many benefits and the staff is great!

Source: Google

★ 5

Great workout and facility!

Source: Google

★ 5

I LOVE HOTWORX! I’ve been in the fitness industry for about 20 years. I’ve done it all from being a CrossFit trainer and competing in the sport of Olympic weightlifting, to Beachbody at home after I had my daughter…I’ve tried the gym that combines half of a session with a treadmill workout and half strength 😉 (which I loved BTW but it was just too hard on my knees). I’ve done hot yoga and hot spin locally (all awesome!!!)…but let me tell you why HOTWORX is my number one choice hands down:
1. Classes are unlimited and 24/7. My schedule is so tight it makes making a class offered at only a specific time during the day very challenging. At HOTWORX I can workout at 5 am or 11 pm if I choose! I can also do several classes in a row without having to pay extra.
2. It’s ALL low impact but still a super intense workout ! I’ve done a number to my joints over the years with heavy squats and plyometric-style movements. All of the workouts offered here are low impact and the heat feels so good on my abused joints. Lol.
3. The added benefits from infrared therapy. Glowing skin, cellulite reduction, improved circulation, lowering your risk of cardiac disease…and so much more. Read up on infrared sauna therapy!
4. The price!!!! I pay for two memberships, myself and my husband, and I’m still paying at least 60% less a month for unlimited classes when compared to other gyms in the area.
5. The staff. These girls are amazing. So friendly and inviting. I’ve had nothing but a great experience each time I go. And I go almost every day! 😊
This 100% an honest review. No one paid me to write this lol. I just really believe strongly in this method of training/working out…for all the reasons above and more…I worked out at HOTWORK in Myrtle Beach for a little over two years when I used to live there and was so excited when one opened up in Greenville! You have to at least give this a try. The only way to fully understand how awesome this place is, is to experience it yourself.

Source: Google

★ 5

Staff is awesome! Great environment, members are all super sweet and friendly. Workouts are the BEST!!!! HOT ISO is my favorite so far and I love HOT CYCLE as well! Such fun classes with great videos, the trainers are so motivating and there’s nothing better than that post-workout feeling!!!

Source: Google

★ 5

Visited studio and LOVED it !!! Hotworx is the BEST, you do the workouts at your level. Felt amazing after a good sweat/detox. This studio was so clean , mats towels , filtered water , bathrooms. The staff and owner were so friendly and helpful - I would join in a hot minute if I lived there!!!

Source: Google

★ 1

Impossible to get in contact with anyone. Do not explain anything at the time of signing up, make you buy all the equipment but then see other members in the gym without. No one calls back about canceling, have tried for 2 months now. Horrible experience.

Source: Google

★ 1

Really wanted to like this place. Staff highly inappropriate & loud while you try and workout. Absolute nightmare to get in contact with anyone to cancel. Tried for over a month.

Source: Google