★ 5

Worked out at the MUSC as a guest while vacationing in Charleston. A $20 guest fee for a nice facility & friendly staff was well worth it.

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★ 3

Ever since 2020 the experience/offering have been on a decline and the membership has been on a steep increase. Basically doubling in price and have less to offer. They stopped towel service, very limited hours, paid parking, many machines in cardio room don’t repond to the touch screens. I believe it is a non profit gym so kinda surprised they increase price and cut costs so much. They fired most of the long term staff and now have students running most of it. The staff is very nice but operation, maintained and cleaning need a lot of work

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★ 5

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★ 4

Very nice and big gym. HUGE. Lot of areas

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★ 5

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★ 5

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★ 2

This gym has the worst culture I’ve seen when it comes to wiping down equipment. Which is shocking whenever you consider that it is connected to a hospital. Some machines are poorly placed, with several facing away from mirrors, making it difficult to monitor form. By the evening, the weight plates are rarely organized, which makes it difficult to find basic plates like 10 lbs.

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★ 2

All of the good instructors with long years of experience and enormous integrity have been pushed out. The new management of the Wellness Center are out of touch with the needs of clientele. Very sad. .

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★ 1

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★ 3

I joined online today and when I went in for a tour, found out the pool is now drained and closed for the next 5 months. They do not provide towels either, though it says they do online. Bummer.

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★ 2

They just rearranged all the gym equipment in the weight room, and it’s a mess now. Whoever planned it clearly didn’t think it through. Nothing at this place ever seems to work right, and they managed to ruin the one thing that was actually good.

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★ 2

Nice gym but shuts down often to do basic maintained they could be doing after hours instead being unable to provide the service members pay for. Also increase the membership about once a year. Seems like something is always breaking g down such as AC, sauna, pool heater etc

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★ 5

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★ 4

My wife goes there. The pick up area kinda sucks but other than that it cool.

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★ 4

Very nice & clean & professional , they sit and talk about options u have with ur health & what will be the best for u to get better.

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★ 5

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★ 2

Have always loved this place but Mens steam and sauna are incredibly poorly maintained and seldom cleaned. Whatever company contacts the maintenance and cleaning is an absolute joke

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★ 5

Lots of amenities. Fairly priced.

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★ 5

Extremely nice modern facility with lots of amenities.

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★ 5

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★ 5

I love these facilities. Well maintained. Great equipment.

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★ 5

Very friendly staff

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★ 5

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★ 2

Wonderful facility with many programs. However as members pay an annual parking fee which allows them to only park for two hours, it’s difficult to enjoy all services MUSC Wellness has to offer. Not a good customer experience. Not a good value in light of the monthly dues.

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★ 5

I bought a week pass here while I was on vacation, as it was just a short walk from where I was staying. Very friendly and helpful staff, and wonderful facility. I only came to use the weight room, which had a wide variety of equipment, some of which I never even seen before. As well, there is another larger area consisting of mostly cardio machines, a pool, courts for racquet sports, a spin room, an outdoor area including a track, and much more. It’s easy to get lost in there, there’s so much. I really enjoyed my time there, and although the week pass was a bit costly, I didn’t mind paying it for the value I took from it.

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★ 5

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★ 5

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★ 4

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★ 3

The front staff and instructors are great. The weight room has most - if not all - of what you'll need. But their hours of operation are not ideal for people who have unconventional work hours (ie. late opening and early closing)

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★ 5

Great faciliy.
Enjoyed the pickleball

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★ 4

This is a really great facility. I especially love the pool and the aquatic classes and all of the Stae Fit classes. Being of a certain age, I was looking for programs that dealt with my particular needs. I found them here. Regardless of your fitness level, you should join. It's a start in the right direction.

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★ 5

Really nice and clean place. Staff is great and the people that go to it all seem very nice.

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★ 5

Great gym every thing. You need in one place , only down side is limited parking and limited parking times for extended workouts otherwise it’s perfect

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★ 1

It's really too bad This place could be great, but they just don't want to do what it takes Place is NEVER fully operational Steam room, sauna, pool heat pump, showers, all broken at different times and took forever to fix so months and months of something always not working Now, no hot water, and pool heat not working no end in sight Ask when it will be fixed, get a shoulder shrug

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★ 1

The place has completely deteriorated. No hot water many days and showers/stalls closed. The older caring staff was laid off and the younger staff are totally indifferent. This place is an embarrassment to the hospital.

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★ 5

Spectacular!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Management is indifferent. Paid parking of little value because gates never closed; anyone can park limited spaces for free. Closed Labor Day and other holidays. Good and clean equipment but this is of no value if the place is closed and has limited hours open.

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★ 1

Considering it is supposed to cater to healthcare workers, who generally work 5 am to 6 pm (plus weekends and holidays), the hours are EXTREMELY poor and unaccomodating.

They are perfectly capable of having a badge-in 24-hour model. They can even lock the pool and steam room if lifeguards are an issue.

Honestly not worth it for the ridiculous asking price. There are 24-hour gyms just as well equipped within 10 minutes (for less than half the price).

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★ 5

Great coaches, good programs, so many activities to be done. I love the place

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Llegue

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★ 5

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★ 5

Peaceful!

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★ 5

Great equipment and clean!

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★ 5

Lots of choices to work out. Swimming, shooting hoops, cardio equipment, classes, etc. The staff is friendly and helpful.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Lots of activities available and grest clena locker rooms

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★ 5

Website was easy to navigate and had all the needed information. I was happy to see all the services available and the space looked well maintained. I look forward to having an opportunity to use this facility in the future.

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★ 5

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★ 5

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★ 5

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★ 3

Great facilities lots of stuff to do and clean. Kinda pricey at $76 a month. Update June 2022 rates have gone up again $91 is going to be to pricey for me. 😞

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★ 5

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★ 4

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★ 5

Large facility with plenty of space, classes and machines

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★ 5

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★ 5

The greatest place to get healthy

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★ 5

Da. Best

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★ 5

Good place to workout. 🙌

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★ 5

I was attending the Parkinson's/alzheimers workout group. Very impressed

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★ 5

The amenities are amazing! From an indoor pool with sauna and steam room to racquetball courts and indoor and outdoor running track. The areas inside the gym are clean and the new weight room is spacious and allows me to get in exercises at a convenient location before and after work.

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★ 5

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★ 5

Great classes, pool, stream room, sauna, weight room, cardio machines, rooftop workout area and courts.

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★ 2

Front desk staff not friendly especially the lady who seems to be in charge

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★ 5

Awesome service! Excellent craftsmanship cutting wine bottles for me!

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★ 5

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★ 2

Raising their cost to over 90 a month but still have not brought back amenities such as sauna and towel service. Most equipment is off limits as well. Not sure why I am paying more for less. All other gyms in the area are back to full operation and most are half the cost.

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★ 5

Spacious workout space. Friendly staff. Fits my needs perfectly and I'm sure will exceed post weight room renovations

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★ 5

Massive gymnasium floor laid out with every weight machine and free weight you could want. cardio equipment also very extensive in the next room. Less amenities due to restrictions but $20 day pass for just using the gym is not bad in my opinion because the gym is top notch. Will return if I’m ever back in town!

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★ 2

Went from being the top gym to one of the worst in Charleston. Their rules and hours are draconian and prohibitive. For nearly a year now all amenities that set this gym apart have been removed, towel service, locker room showers, sauna, steam room, and full sized indoor basketball court. There's no mirrors for weight lifting. But the cost is still the same. The only thing they have reopened is the pool, but you can't shower. The majority of patrons are MUSC students and faculty who would like to go to the gym during lunch break but can't without showering. It’s been nearly a year and we aren't dealing with the same situation as we were last spring. I think it’s time to let your own paying members decide if they want to use showers, towels, and the sauna. They were always optional to begin with. They've been on reopening Phase 1 for a year now and during that time have actually imposed more restrictions such as silly separate Entrance and Exit doors, and have offered no hint at when we could expect to move into further phases. I personally have moved to a different gym that offers showers and sauna. Sadly I am still paying for a membership since it comes out of tuition. There has been a decline in membership because of this. A word of advice- start talking to your patrons and see what they want, because they’re the ones paying. But that probably doesn’t matter to you since all the MUSC students pay for a membership anyways, so who cares what they want?

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★ 1

Every other gym in the area has the ability for its members to shower. If you do not have to wear your mask while you are at the machine working out, or swimming, or running, why can't you shower. Someone needs to re-evaluate this dumb policy.

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★ 5

Wide range of options: steps, biking, running, racquetball, yoga, exercise instructors and trainers, tons of weights

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★ 5

All for a good price u get a place to swim in a warm pool, exercise ether in a cardio room or a gym or any of tracks. Also on the third floor it's outside so besides sun light there's 2 tennis courts, a basketball court and a gym.

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★ 5

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★ 3

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★ 5

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★ 4

Really enjoy the pool and pickleball amenity, but really don’t use anything else. Kevin and Martha are amazing ambassadors for the MUSC Wellness Center. One suggestion would be to have a smoothie bar for people on the go, which is a nice amenity and also adds revenue to your bottom line.

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★ 1

Tried to cancel my membership since the facility was shutdown at the start of the pandemic. There was no one to answer phones and no one responded to my voicemails. I tried to get a refund for the months that I've been charged, despite trying to cancel, and I'm told that I did not fill out the optional gym credit form. Apparently members were given an "option" to be reimbursed for the charges that continued while they were CLOSED. I never saw this email and when I asked about it they avoided the question. It's sad that they feel they need to take advantage of people during COVID. Wouldn't recommend this gym to anyone

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★ 5

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★ 5

Best fitness center in town. Pricy but worth the money!

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★ 1

I sent an email cancelling my membership due to Coronavirus. I apparently did not fill out the paperwork correctly so it was not honored though they can see from their records I have not visited a single time since that email. For a place promoting health and wellness, I was quite saddened by the Director's decision not to honor my written email to her citing 'auditing' requirements.

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★ 5

The best place to work out in Charleston.

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★ 5

Amazingly clean and well-run.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this place

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★ 1

Did not provide option to cancel during closure due to coronavirus and refuses to offer refunds to members who wish to cancel and get their money back, which is in violation of several consumer protection laws. Will be filing complaint with Attorney General and Consumer Affairs.

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★ 1

Will not let me cancel my gym membership even with coronavirus circumstances. I work at MUSC with COVID patients and do not feel right using a gym right now. However, because I signed 12 month contract they will not let me cancel. I am a frontline worker paying for a gym I cannot use (out of respect for others) and I feel there should be some flexibility with the contract given the PANDEMIC. I feel that this is a real disservice to the community and I will absolutely not be rejoining.

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★ 1

I'm very disappointed they continue to charge us money during gym closure, more then 2 months. They offered credit but no refund. No credit needed because we are ending our memberships. It is not fair.

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★ 3

Unfortunately if you live downtown you have few options. It's the only pool (which for some reason is never cleaned). They raised prices and told no one, and then had maintenance problems all winter that left the pool area with no heat. Nice people, just really poor maintenance. Charleston needs a good YMCA. Don't try to drive there except on the weekends.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The best in Charleston. Everything you need .

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★ 5

Steam room!!

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★ 4

Great gym with a ton of amenities. Wish they were open later though..

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★ 5

Best gym in town: sauna, steam room, racquetball, pool, towel service, and perks you don’t get at other gyms!

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★ 4

They have a lot of workout equipment and nice locker rooms and showers.

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★ 1

After being a member for 24 years they raised the prices to $76 with no
advance warning. I have made many friends there and the staff is wonderful. There is plenty of ways to cut cost in a business. Never mess with your guaranteed revenue stream. Mgt. made a mistake in my opinion and I'm disappointed.
I only used the gym 2-3 days a week. You guys just lost a wonderful 24 year guaranteed annuity stream. I'd love to have someone explain to me how this makes good business sense. Planet Fitness here I come for 19.95 a month.

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★ 5

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★ 1

Used to be 5 stars and then they cut ALL kids programming. We thought of the wellness center and all of its staff like family - it was such an amazing community and I was excited for my kids to grow up being part of it. From childcare, to swim lessons to summer camps....now it’s all gone. Such a big loss for the families of Charleston.

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★ 4

Great facility! Probably the best in Charleston overall. I was actually thinking of rejoining, but the community price went from $60 to $76 since I canceled my membership in February.
I'm not paying $76. I'll check out O2.

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★ 5

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★ 4

Pricey, clean, well managed, friendly.

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★ 3

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★ 5

Easy best gym, wish they supported working parents more since they will close all child services soon.

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★ 5

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★ 5

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★ 5

Hhhui

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★ 5

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★ 5

Great gym! Parking options available with membership and a must if you don't live downtown. They have everything you could need.

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★ 5

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★ 5

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★ 5

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★ 5

They have everything you could be looking fot. Cardio, free weights, a pool... even towel service

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★ 3

Nice facility, but recently raised rates from $61 to $76 -- BIG increase and no senior rates. I only use the gym and occasionally the pool. I don't participate in programs or use racket ball court, etc. Seems they should offer limited access rate. Why should I pay for programs I don't use.

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★ 5

Wonderful facility, clean bathrooms, indoor and outdoor running track, pool is amazing and lots of space.

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★ 5

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★ 3

Ok very pricey

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★ 5

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★ 5

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★ 5

Great classes. Love athletic circuit. I did a great job starting this class

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★ 5

Friendly staff, good area for tango class on Tuesdays and a good weight room when I used it

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★ 4

Nice pool old gym but good. Very busy

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★ 3

WHERE CAN YOU PARK

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

Great place to work out. Cant find an ab machine here to save my life but other than that tons of equipment. This gym is only accessible to students and employees of the college. The staff were very friendly and it does get a little crowded but there's more than enough equipment for everyone. If you're a single there are lots of beautiful people that worked out here.

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★ 5

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★ 5

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★ 4

Good gym. Free for MUSC students

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★ 4

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★ 5

Great amenities

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★ 5

Lots of options and classes to choose from for workouts. Friendly staff. Nice pool. It would be great if they added a hot tub.

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★ 5

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★ 3

Has everything you need out of a gym. But really needs a renovation!

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★ 5

Wow....the best fitness center! Lets start with the important stuff like....clean....and the equipment works. Moving on...the staff is fantastic. Janis Newton is the director and she runs a tight ship. The instructors are wonderful, inspiring and helpful. There are wight loss groups, hardcore boot camps...and classes with great music. The pool is huge...and often not very crowed. Some parking issues in the early morning. Buy a card for the rest of the day. Really the best of the best.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

Staff are nice but for the price tag, not really worth it if you are a self directed gym goer. There's a plethora of cardio equipment and raquetball courts, but the weight area is tucked away on the lower level and is dingy and full of rusty and broken equipment. There are nicer, cleaner gyms with equipment that is better kept for more reasonable prices all over Charleston. Additionally the hours are very limited so if you're a morning gym person and have to be to work next door at the hospital for an early morning shift , you're not going to have enough time for a hard or long workout.

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★ 5

环境很好

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★ 5

It is worth spending money to go to this fine facility. I am excited to go there and even more important I want to go workout.

When I went to your typical franchise gym with the lower membership fee it got boring, and it seemed monotonous. It was more of a chore going to the gym.

There is always something new at Wellness Center. You will never be bored.

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★ 5

Quality gym, very professional and clean. Membership fee is pretty steel but I feel it is worth it due to the high number of amenities. It is pretty crowded in the morning and after 5. Busy enough all the other times. I would still highly recommend them!

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★ 5

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★ 3

Great gym but parking is limited if you’re a student or employee and weekend hours aren’t the best.

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★ 5

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★ 4

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★ 5

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★ 4

Pricey for a single day but nice facility

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★ 5

So many options for a reasonable price

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★ 5

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★ 5

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★ 4

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★ 2

I enjoy the classes at the gym however am really disappointed by the lack of evening classes. Having the latest class everyday be 6 or 6:30 pm makes it extremely hard for those with jobs to make it to the gym in time for the class. For me, and several other members and non-members I've spoken to this is the biggest downside to this otherwise good gym. Group X please please consider slating some later classes.

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★ 5

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★ 5

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★ 4

Near to MUSC campus and convenient for work

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★ 5

Fitness center is awesome with world class facilities

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★ 4

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★ 5

Beautiful workout facility and very helpful employees!

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★ 5

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★ 4

I love it...but closing at 5 on Saturday and 7 on Sunday.... lame. How many members do you have? Expand your hours...

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★ 5

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★ 5

Saved my friends life

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★ 4

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★ 5

Best downtown gym! Has everything you need and then some. The free classes alone are worth the monthly fee.

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★ 1

As a student, being forced to pay $300/year for a gym with a split weightlifting area and bad WiFi doesn't make me a fan. The membership I have to the Golds on JI is $10/month and they have significantly better equipment for weightlifting.

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★ 5

Great gym, clean, tons of equipment, loads of classes. Parking can be a problem, it's in a real busy area.
Recently discovered their spin class! Fantastic instructors help me to burn up to 700 calories in an hour!

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★ 5

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★ 4

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★ 5

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★ 4

Solid gym but nothing ext

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★ 5

AM Boot Camp is hard work and worth every minutes. The Marines are tough, but great motivators.

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★ 4

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★ 5

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★ 5

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★ 3

First rate gym. Best in CHS hands down. Nice indoor basketball court and good cardio equipment. I have a parking card and never have issues with getting a spot. Busy Saturday AM's sometimes the lots get filled, so maybe that is what people are complaining about.

My only real gripe with them is that they run kids camps out of the gym and they last all summer and every long holiday (Christmas) it is jammed up with children. I love kids I have 3 of my own. I dont love when I come to work out, play basketball and they have the whole court taken up with kids and members arent allowed in gym. The fix would be simple, look out for your members FIRST and keep kids camps off basketball courts.

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★ 5

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★ 5

Best in town. Pool, steam room, sauna, plenty of equipment, plenty of classes. I joined 5 years ago, looked at others but none compare.

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★ 1

Every weekend the older lady iS working she is always telling me to take my sunglasses off, or to stop playing on my phone, and checks every single time that I lock my box which is fine I understand that's her job but to only do it to me I'm getting singled out and picked on by this lady it's really irritating when she doesn't do it to anybody else but always wants to tell me something if it's her job to always do that then she needs to do it to every single person that's in that clinic instead of just only me I feel discriminated every time she's there

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★ 5

Best Gym in South Carolina !!!!

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