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Gym Fitness center Spa Tanning salonAbout the Club
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
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Reviews
Robert Robinson
★ 5
Mr. William Robinson is an incredible asset to Planet Fitness. His vibrant personality lights up every room he enters, and his conversations have a truly positive impact on those around him. William exemplifies the kind of professional you hope your customers and clients encounter—friendly, engaging, and genuinely caring. Overall, he is an amazing person, and anyone who interacts with him is sure to have a remarkable experience.
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Nicholas Frankel
★ 5
Place is great! Staff is friendly and helpful.
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Joel Blackburn
★ 4
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4thgeneration Rancher
★ 3
I went late last night and team members were friendly and helpful, overall environment was great
The issues came from the locker room, there was dirt caked into corners of lockers (i used 54), 3 different people told me to avoid the showers because there were infested, I didnt look up close but from what I could see they definitely didnt look clean.
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Chris Summers
★ 5
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Michael Sisk
★ 5
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Justin Langston
★ 5
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Darla Hart
★ 5
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Emily Martin
★ 5
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Jeff Dallas
★ 5
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Steven Gentile
★ 4
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Brian Matijasic
★ 5
The Mt Pleasant SC facility is always spotlessly clean and can accommodate plenty of visitors.
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Alex Hamilton
★ 1
Outright Scammed me out of 150$+, I reallyyy would recommend against this planet fitness location, though i understand it’s generally a cheaper option. Been going here for multiple years but definitely moving on after these last couple months
I called in asking about the summer pass in April and was told it was free all summer and I could come in the next day. Came in the next day and they confirmed that it was free, yet had me sign up and enter in my billing info. Was immediately billed for an annual fee, sign up fee, and the monthly fee… went back the next week to ask about it, and learned that the summer pass had not started yet. I asked about a refund and said I could just cancel the membership but that i was told it was free, and while i know that was a mistake- it’s unfair to bill me that much without telling me. Obviously they refused that refund.
After that I figured i might as well stick it out at planet fitness because it was free from then on, but then apparently they hadn’t even signed me up for the summer pass so i was billed AGAIN the next month.
Finally got signed up, and cancelled on august 12th as the summer pass was ending, but am being billed through september 19th. Now this part I understand is a normal policy and not an outright scam like the initial billing, however everywhere i could find online says that you have to cancel before the 25th, but for whatever reason it’s the 10th at this location. Not as big of a deal, just dont understand the policy.
Despite this i waited months to write a review because i just felt bad but ive begged for a refund and got nothing. Spent 150 dollars in less than 3 months for a “free summer pass”
If that isn’t enough the water fountains are typically warm and one is very worn down, and there’s only 2 which is a bit crazy for a gym. Sooo many machines often go months without maintenance despite being broken. Unless you only go for cardio, i really would recommend against this location.
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Todd Fabrizi
★ 5
One of the nicest Planet Fitness I've visited. Very clean! Spacious! Well lit! Staff was very helpful here.
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Salty Dbent
★ 5
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frank heindel
★ 5
Very pleased with all aspects of this facility. It is kept very very clean. All the staff are courteous and helpful. . The machines are well maintained and there is a wide variety of them. And the price is reasonable . A five star facility .
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Rob Lamp
★ 5
Never to crowded. Nice staff and lots of media.
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Lantz Newman
★ 5
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Gringo Roberts
★ 3
Clean Club with plenty of amenities & Friendly Team Members!.. However, the poor cellular data/wifi connection needs to be fixed.
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Lorraine King
★ 4
My first time back to PF since COVID-19, I was very surprised and disappointed that wearing a mask was up to each individual! The signage going in says mask required,! I was under the impression masks were required indoors!
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Danny Hughes
★ 5
Best gym I've ever belonged to.
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Tom Goding
★ 5
Great value for your money , this gym has everything you need to get/stay in shape .
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Tracy Taylor
★ 4
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Tracy Taylor
★ 4
The people are friendly, never a dull moment. Nice and clean.
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Jules Noufal
★ 5
Very clean and friendly staff. Showers were very nice
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Ryan Flyte
★ 3
Nice gym overall, but the service by some of the staff could use a lot of work.
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Jeffrey Meier
★ 4
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Cathy O'Hara
★ 5
Low monthly fee + go anytime I want and not be judged is exactly the workout for me. Love PF!!
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David Puddy
★ 3
Alarm system had a high pitched alarm going off between the doors for a week or more. There seemed to be a guy working on it all day, but all he did was make it worse, and now the alarm was going off inside the gym. GET A NEW ALARM COMPANY ASAP !!!!
THEY DON'T KNOW WHAT THEY ARW DOING, AND/OR THEY ARE GETTING PAID BY THE HOUR TO DIDDLE AROUND AND RIP YOU OFF, FIRE THEM OR HIRE AN ATTORNEY. It should take 10 min to fix, not 8 hours-3 days, if they even fix it.
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RODRIGO CAMELO
★ 5
Great gym
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Dana Wilson
★ 4
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David Lavery
★ 5
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Raul Chavez
★ 5
Much prefer this gym than its local competitors just for the cleanliness and price point. Had some great workouts and some friendly chats with the staff. I recommend you check this gym out.
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David G
★ 2
Witnessed today again the manager yelling at members,threatening to revoke their memberships. She is a very hostile person and doesn’t represent the face of the Mt Pleasant PF well. Why is she still working here ?
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Robert Lawrence
★ 5
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Walt Autrey
★ 5
One of the best PF I have ever used. Cannot say enough good things about it.
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Lori
★ 5
Friendly and professional staff. Clean facility with ample amount of equipment to get a great workout in.
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j butler
★ 5
Very Clean Gym and Very Professional Staff
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Erick Thompson
★ 1
No filtered water bottle fill up station, several people using the 30-minute workout zone like their own personal home gym.
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Ken Campion
★ 5
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Michael Carlisle
★ 1
I have been a PF member (and use this particular gym) for years now. I can not take it anymore. Gym has a bad odor and lack of equipment and free weights. The floors are broken near the dumb bells. Equipment deteriorating. Poorly managed. Would not recommend.
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Trinity Hutzler
★ 5
Great gym, they’ve been consistently adding new machines and making improvements since I joined a few years ago!
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Epic Shoots Photography
★ 5
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Manuela Beyer
★ 5
Friendly and upbeat staff. Very clean facility.
Equipment is fixed fast. Variety of music.
Open 24 hours 😊
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Jen Ellison
★ 5
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Webb Maynard
★ 4
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Jen M
★ 2
I really liked this gym until it became overcame by teens using it as a hangout. Every time I go, there is a teen on every leg machine with the weights on ten scrolling on their phone. Yesterday, I had a teen boy get rude with me because I accidentally took his machine when he was off of it hanging with his friends. He thought because he put his phone on the top of the machine and went to talk with friends it was ok to save that machine and proceeded to get loud and disrespectful to me because I sat down at that machine. I just left without finishing my workout.
It’s never happened to me personally, but I see teens videoing older individuals working out and making fun of them and sharing it on snap chat. Some of the teens there are great, and are actually working out and being respectful of others, but there is a big group of them who are using the gym as a mall to hang out. I am probably going to look elsewhere for a gym now.
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Jupiter Realty
★ 5
Only large gym in Mt Pleasant that I've been to that does not smell like a musty locker room. No disrespect to the other gyms, but this Planet Fitness is very new/updated and extremely clean. Great staff also. I never thought I would join a planet fitness because of the non judmenent zone marketing and what not but I was wrong.
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Tim Duphily
★ 5
A-lot of perks well priced and clean environment!
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Randall Lee Rutkai
★ 5
Great place! Consistent managers - still too many people on their phones - one person was on the curl machine watching a movie and offered to get him some popcorn
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Saboor Khan
★ 4
First time PF. Nice and big. Awesome to see after all these years
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T. G.
★ 5
Awesome place.
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Priscila Lisboa
★ 5
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Julianne Holzel
★ 5
I have been going to Planet Gitness for close to 10 years and cannot say enough good things about this location. The staff is great and really thake care of everything. Since I am one of the “seniors “ there they actually check on me frequently. I look forward to going every week. It is one of the friendliest gyms I have ever been a member of.
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jeff czarnecki
★ 5
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tonya wilson
★ 5
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Lee McKenna
★ 3
Inexpensive gym - with TV's that don't work, and squeaky treadmills. They did replace the rowing machines - Good job
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James Thornton
★ 5
41 lbs lost, tons of new friends and a great friendly staff....I don't recommend a lot of things but I do recommend giving PF a try!
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Anisa Kelley
★ 1
Adequate machines, some areas crowded. They don’t allow gym bags, and do not have cubbies or lockers available with codes. Some very pleasant staff. One manager was not helpful. When I’m in town next I would try Crunch or Golds instead.
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Ryan Kinowski
★ 5
Affordable and great value. Always very clean. Availability and equipment options are exceptional. Recent upgrades have added lots of new equipment.
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Brian Lee
★ 5
Love how many there are!!
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Shannon Christian
★ 5
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Steven Levine
★ 5
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SOPHIE ANDERSON
★ 4
It’s got everything you need for a low budget gym membership
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fred mckay
★ 5
Plenty of equipment. Spacious facility. Very nice locker room. Friendly and helpful staff at the front desk.
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Nicholas Billips
★ 5
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daisy
★ 2
The older gentleman at the front desk is extremely, extremely sweet and helpful. But the black haired middle aged/older female manager with glasses is not very nice. Twice I have tried to fill out the form to sign up with my mom (I am 17) and each time my mom doesn’t sign the right spot and the manager is not very nice. She made me cry in the stalls before my workout because I was so upset. I really do not want to come back but it is the closest gym to me and most affordable. The gym overall is great. Never had a problem with anyone or anything else. I think she just needs to be a little bit kinder to people who are not trying to do any harm..
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Paula Werme
★ 1
They couldn't have picked a worse layout for the showers than this one. I live a mobile lifestyle and this one was the worst in 2.5 years. Try adding chairs to the changing areas. I had to dry off the bench in the shower to put on socks.
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Bonnegre Lenord
★ 3
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Victor Lee
★ 5
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Floritina G
★ 5
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Fred Lybrand
★ 5
Easy to use, helpful and friendly staff.
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George Evensen
★ 5
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Michael Connell
★ 5
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Frank Fredericks
★ 5
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Asha TheWise ONe
★ 5
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Dylan Mullen
★ 4
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David Wheeler
★ 5
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Steve Polston
★ 4
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Charles Gee
★ 5
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Maggie Davis
★ 1
I have genuinely have never delt with people so unkind and rude in my life. Completely unwilling to help and gave outrageous suggestions such as flying accross the country to go to another planet fitness to tan. It’s a joke and a half.
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Cody
★ 5
Just visiting mount pleasant for work and this is easily the nicest and best planet fitness I’ve been to. A huge diversity of equipment and lots of space!
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Donna Hodgert
★ 5
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Suzanne Jackson
★ 5
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Jeremy Grove
★ 1
Extremely disappointed with the front of house staff. I come to this gym nearly every day. My niece joined me because of a difficult family situation. I signed her in as a guest and was told she needs a photo ID with birthdate on it to prove she is 13. Even her school ID only has her grade. A birth certificate was suggested but it has no picture and who carries that around on them to the gym? Then, when I told my niece to just wait for me in the lobby, she needed to come ask me a question and the guy escorted her as if she was a criminal. Honestly just ridiculous.
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Michael Winter
★ 5
In Mount Pleasant... I belong to Crunch, Golds Gym and Planet Fitness (thank you Silver Sneakers) and I will easily say by far Planet Fitness is the best facility !! Abundant amount and variety of equipment, from weights, to treadmills and bikes etc. Completely well kept, clean locker rooms and the shower stalls are bigger than my MBR one at home with overhead nozzle and body nozzle, amazing. And a Shout Out to the Staff as well... always welcoming you, always smiling, simply they love their work, thank you to all of you at the front desk.
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Jake loves movies
★ 5
Love it!! Wish the bottom 2 tvs on big screen were fixed and would love scales in the locker rooms
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Susan Wallberg
★ 5
Like the layout of the center and the amount of equipment.
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Dov Rotenberg
★ 4
For the past 3 days I have had to ask a member of the front desk staff to wear masks. That's totally unacceptable. Management needs to take a tough stance, or risk closure.
This is a more recent review {4/20 /2021}
Tremendous improvement since prior review. The facility is spotless, large number of cleaning-Disinfectant stations throughout, staff is meticulous about masks in common areas.
Good job and congratulations to management.
Updated review {7/30/2022}
The staff is courteous and knowledgeable, the facilities are well maintained continuously being cleaned and all the equipment works very well. There are no excessive crowds.
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Patricia A Green
★ 5
Nice place to exercise thumbs up clean and enjoyable
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Sam Root
★ 5
This is by far the cleanest, well maintained, organized most pleasant planet fitness I have ever been to. I have been to many for California, New York,Miami (the worst), Canada, Texas .
Congrats to whoever owns this franchise. Stupendous job. 👏
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Emmanuel Manchester
★ 4
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Douglas (Exploring by Douglas)
★ 5
This planet fitness had the best bathrooms I’ve ever experienced at a planet fitness it was like taking a luxurious shower 10 out of 10 recommend this is the best gym shower I’ve ever been in and I’ve been in at least 30. I’m from out of town and I was just stopping in to take a shower and this came in so clutch thank you Planet Fitness.
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Leah Kim
★ 1
wanted to try this planet fitness because I am not from around here. When coming inside I was not greeted by anyone and in turn was ignored by a woman named grace. I was ignored for a while when waiting to use one of the beds for members of the black card. Grace was nasty when speaking to me and every comment had an attitude or snarky remark. Won’t be coming back here again
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Meredith DeBenedetto
★ 5
I love it. It is clean, there is so much equipment available, and Liam is such a wonderful trainer.
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Silvana Gaitan
★ 5
Me encanta este lugar lo recomiendo mucho, tiene excelentes maquinaria
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J Lynn
★ 2
I work out of town so I do the black card membership I’ve been member for 4 years this is by far the biggest planet fitness I’ve been too but staff is horrible. First visit I’m stopped at desk and am told that I have a balance which is weird because I have automatic withdraw I look in my app at balance and says 0 I show the guy he then proceeds to tell me he can’t see my balance because this isn’t my home gym but so weird because you just said I have balance he says your fine to workout but call your home gym I call my home gym they say nothing is wrong with my account everything is good.. second visit I get stopped at front desk and am told that I need to add another card to my account my card on file expiration date has expired so I asked what are the last four digits of my card he does something on computer and says oh I can’t see anything this isn’t your home gym so then I explained what happened my first visit he rudely says I don’t know call home gym… this last visit something tells me just drive further to another gym but no I come here I workout go to use hydro bed which that’s what it’s called everywhere I’ve been to but it the lounge chair and here you pick the time you want to go and scan your id which this is first gym I’ve been that does that so I see hydrobed and hydrolounge okay I don’t know what’s the difference Jamie proceeds with a very condescending tone it’s whatever your preference is okay well I can’t pick my preference if I don’t know the difference I know I don’t want to sit up she says one is sitting up and one is laying down so say that. RUDE STAFF!!!! All the times I’ve been here never welcome in or hello never have a good night or bye nothing just rude staff at the front desk. Greet people smile say hello your in customer service be nice to customers or go work in a cubicle where you don’t have to talk to anybody and reading these other comments seems like a lot of people have issues with staff not the gym itself.
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Kiesha Reid
★ 5
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Eli
★ 1
Got kicked out for wearing slides :(
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Jonathan Brown
★ 2
Not enough equipment for the volume of customers. I suggested to the manager today that they make two improvements: 1) get more benches, as I spent most of my workout time waiting for one, and 2) have the app reflect the actual usage, so I can schedule my visit around the busy times. The manager said they could do nothing about either issue, so tomorrow I start at another gym.
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Derek Thomas
★ 5
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Arby Black
★ 3
TO ME, I GO TO ALL PF AND THIS ONE WASNT THE CLEANEST....AS FAR AS THE LOCKER ROOMS....MAYBE ITS CHANGE SINCE BUT FEW EXPERIENCES I'VE HAD WASN'T 5 STAR...HOPEFULLY IT GOTTEN BETTER
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Diana Parada
★ 2
When I arrived to the gym with my younger sisters we got stopped at the reception by the “manager” Grease, our experience with her was really upsetting since she was rude, unprofessional and racist, she implied that my 14 year old sister didn’t speak English and said with in a rudely tone “you can tell me in Spanish”, which the answer we gave her was that she can perfectly speak English, this wasn’t the first time she been rude to her, since the first time she was yelling at us. We been going to this gym for about 2 years now and we have never had such an experience like this, I just would like to clarify that the rest of the staff has been super nice and extremely friendly.
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LaPrea Patterson
★ 5
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Brett Bordyn
★ 5
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Victor Flores
★ 5
That place is great,plenty of room to workout and very, very clean and excellent staff.
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Peter Trebour
★ 5
Gym is well equipped and clean. Staff is friendly. Price can’t be beat.
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Jocelyn Evans
★ 5
Staff is always friendly and plenty of machines means your never stuck waiting
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Dennis Keller
★ 5
They keep the place well cleaned and maintained and there is plenty of space and equipment to get in a good workout no matter how busy they are.
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Jerry Romaine
★ 5
I love Planet Fitness. I have been going to PF for years. Best gym around! You can’t beat it for the price, equipment, cleanliness… PLEASE OPEN A PF IN NORTH MOUNT PLEASANT/ AWENDAW!!!!
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david barksdale
★ 5
Staff and facilities are great . Grace and the staff always welcoming and helpful.
A+ / 10 out of 10
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Steven Rayzer
★ 5
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Liz Barrow
★ 1
Extremely over crowded.
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Robert Seminara
★ 5
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Charlie Tunstall
★ 1
Corporate policy allowing men into women’s locker room is wrong on so many levels. I resigned my membership because this company does not protect women!
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María Alejandra Batista Paredes
★ 1
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J Hubb
★ 1
Management is poor and rude on every visit here.
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Diane Osbourne
★ 5
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Matthew Vidas
★ 4
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richard long
★ 4
Lots of machines clean staff is attentive
Only complaint the tvs in the treadmills and stair climbs don’t work
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Stephanie Van Horn
★ 5
It is definitely in my top 5 PF locations to go to when I am traveling. It is in the number 3 slot. Only because my home location holds the #1 spot, the 2nd place belongs to the PF in Upper Marlboro. They have several pieces of equipment that I have never seen at any other PF locations.
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M M
★ 5
Very nice staff. Great clean gym. The shopping center was kind of sketchy
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Winston
★ 2
No staff to help you with the black card membership perks.
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Paul Stewart
★ 1
Constant broken rowing machines. I've been addressing this since December, 3 months straight now. It's getting very old. Staff is super friendly but somehow fixing or replacing equiptment is not a priority. It's a very popular device at this facility. Note that I never write reviews, hopefully this weighs how much frustration there is
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Latoya Levinep
★ 5
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Thad Thurmond
★ 5
Töp notch
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Gem McDowell
★ 5
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Richard Cantalupo
★ 5
On vacation from NY and went to Mount Pleasant Planet Fitness. I have to say it was a delight. Spacious clean and employees were top notch.
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Mark Trapolsi
★ 4
All the help is courteous and helpful machines were clean the gym was clean nice atmosphere
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Lisa King
★ 5
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David McLaughlin
★ 5
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Jane B
★ 5
Clean facilities, good equipment, low price, nice environment
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Matt Reagan
★ 5
Can't beat the price for what they offer in terms of both hours and equipment, but I really wanted to brag on the staff. I dropped and AirPod into a stairmaster machine. All the staff were patient and friendly in trying to help, and Nick, one of the staff, was willing to basically disassemble the machine to help me find it. He put in serious effort and time and literal elbow grease(got grease from the chain all over him), and it felt like he was just happily helping a friend. Very thankful.
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Estefania Bermeo
★ 5
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Hudson R.
★ 5
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Christine Bise (The Overlord)
★ 5
I'm a bit of a night owl so I went to planet fitness at an ungodly hour that most people aren't awake at as a guest with my sister's black card membership. There are a wide variety of machines to use and the ones I tried were very easy to figure out. Some even have instructions, which I really appreciated as someone who doesn't regularly exercise outside of my own home where I certainly do not have actual equipment. As I went so early (or late, I guess you could say) I got my pick of the machines and it did indeed feel like a judgement free zone. Maybe during normal waking hours it's more crowded and could be harder to find an unoccupied machine but I wouldn't know. I had a very productive leg day.
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James King
★ 5
Can’t beat the cost, clean and lots of equipment.
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Shelby Grund
★ 3
I have been coming here for years (on and off member) and have never had this experience. I don’t usually write reviews for things, although I felt that maybe people could benefit in the event they run into something similar.
Sometimes I will get a 24 pass if I am only somewhere for two days, which is amazing as you can get 2 days in of working out for only $10 (as long as you come in within the 24 hour period). This time I got another 24 pass, and there was a corporate lady (her name tag indicated this) up front when I went to come in on the second day of the 24 pass, as I had purchased it around 3pm the day prior.
The lady proceeded to (not very kindly) tell me that it is ‘expired’ and is only for a day, not 24 hours, even though the person who signed me in yesterday had said it was 24 hr, as it always has been. She then said it’s another $10. I haven’t left a place before out frustration like that, but it’s more about the principle of being consistent with how a business is run.
I used to love planet fitness, but not so happy with them now.
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Derbey Mathews
★ 5
Planet is always solid idc what anybody says
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N. Blair Phillips
★ 5
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Justin
★ 5
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Leila & Andrew Muller
★ 5
We absolutely love planet fitness! The staff is absolutely amazing and the facility is super nice and well maintained!
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Stefan Stankovic
★ 5
This has been my favorite gym in the United States! Everything is always spot on
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Neil A. Brown
★ 5
Out of town visitor to this gym via my PF Blackcard membership but nice location and clean gym
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Annie Sheffield
★ 5
The nicest PF I've been to!! Super clean, big and new. The whole gym was impressive but the bathrooms were also really nice and included a lot of space if you are the type that gets ready after your workout. Each cardio machine has your own tv. Loved the tanning lotion selections and different black card chairs to enjoy. Check out the massage chairs, the cyclone and enjoy your work out! Excited to come back and start 2024 off right!
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Vera Markovic
★ 5
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Nancy Meier
★ 3
It's clean and staff is friendly the down side is the muscle
Men are dropping the weights after every set and the younger
Members on their phones
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Donald Muglia
★ 5
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Barbara Brickley
★ 5
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Aaron Monreal
★ 5
The overnight manager Keith is an absolute legend!!! Great guy all around.
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Jason Cates
★ 5
They have done a good job keeping this facility clean
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Yasmin Torrens
★ 5
Great gym. Clean, not super crowded and great staff. Came here while on thanksgiving break and left with no complaints! *wish they had a sauna tho*
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Michelle Stress
★ 5
Clean and staff is nice
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bernie goodman
★ 3
Overall a good gym clean respectful people. The one big negative if they have about 100 cardio machines and I've never seen more than 10 or 15 being used at a time. But I generally have to wait to get on leg machines some of which they were only one curl machines and butterfly. There should be less cardio and a few more of the machines that get heavy usage
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patrick foster
★ 5
thanku for opening 24hrs some days, so I can get a workout late nights. if I am busy all day
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nate yungman
★ 4
I exercised there
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Chad Moore
★ 4
It is very affordable, close, and never too busy.
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Anthony Taylor
★ 4
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Devan R
★ 5
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drew gustavo
★ 4
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Mark Renau
★ 5
Very large gym lots of free weights cardio and other equipment
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Seely Hughes
★ 3
Move to South Carolina in 2022 from Atlanta. I absolutely loved my old gym but found a good location in Moncks corner. Loved working with trainer Fwayne. He had awesome classes and was consistent. Later moved near the Mount Pleasant location. This gym was good up until the point where they stopped having the trainers and no longer had classes. I went there all summer long and still no classes and not even planning to hire anyone to teach the classes.
I spoke to one of the guys on his last day and he said they can't keep trainers to do classes because they don't want to pay. Needless to say I am canceling my membership because in addition to using the weight machines the classes are what I really looked forward to.
Get it together Planet Fitness because now I'm over here at Crunch. I went from $20 a month to $34 a month at crunch but it's well worth it and the classes are amazing!
If you join crunch make sure you join in Hanahan or Charleston to get the premiere membership which is like the highest tier, then you can switch over to Mount Pleasant. If you join in Mount Pleasant it's going to be $49 per month.
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Blake Carroll
★ 5
Is there showers and a locker room to change
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KD Pate
★ 5
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davidscales27
★ 1
I have never left a bad review but feel you need to know. I walk in and no one was at desk. Manager (I guess) was sitting on bench. I have a stretch stick because only 5% of the planet fitness I visit all over the US seem to have one. I was told rudely you can’t bring that in here. I tried to explain it was just a stretch stick and was cut off. I asked is that a planet fitness rule or just for that location? The rude manager said no outside equipment is allowed which I’ve brought it there before. On the way out I saw folks with towels and ladies with arm full of different things. I get rules and as a military person have no problem following them just don’t be rude.
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Rob Rhett
★ 5
Friendly staff and short wait times for equipment!
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José luis De la cruz
★ 5
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Mike Forbis
★ 5
This place is great with a friendly staff. The equipment is clean and the gym is spacious.
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Paige Ducey
★ 1
I have never left a bad review but I am so troubled by one of the managers actions that I have to. I received a call from my two children letting me know that the manager stopped them at the door and questioned whether they have memberships or not (they do). She asked for one of my kids IDs which he provided at which time she accused him of presenting a fake ID (he gave his DL). He immediately left after she threatened to call the police while my other child went to work out. I called the gym to try to get the story, I was met by an extremely rude manager who accused my child of being disrespectful. When I inquired as to who was being rude she described someone who did not fit his description. I further inquired into the accusation of them not having memberships in which I offered member IDs from the contract, I was told I was wrong and I was being rude. I explained they were twins and they both had memberships at which time she denied questioning his ID, told me I was wrong that both boys were there and both boys didn't have memberships. At that point another parent arrived to handle the situation. The entire incident was recorded and as soon as she realized it, she apologized for yelling at them. My boys have gone to this gym for months with no issue. These are children, at any point this manager could have called a parent to clarify the situation. She had no reason to escalate and threaten my children.
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David Dawg
★ 5
Planet Fitness is probably one of the best deals around.
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Tommy Tran
★ 5
Price is the best in Mt. Pleasant, stuff is helpful, environment is clean and a ton equipment!
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Pete Aylor
★ 5
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Halee Montie
★ 1
Horrible management. Grace is a disgrace. Took 700$ from me when my card was stolen and REFUSED to give it back. The accounting company (which is separate from PF) called to asked for a refund and SHE WAS THE ONLY REASON IT WASN’T APPROVED.
STAY AWAY FROM GRACE!!! She’s horrible and has NO actual emotions. I ended up having to move bc SHE refused to refund me any amount and I couldn’t afford to stay where I was bc of this. I have still have NEVER been to Planet Fitness and after Grace, I never ever will!! The worst customer service ever!!!!
Ps, only gave a 1 star bc I had to. Should be 0. Grace sucks.
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Carolina Guarachi
★ 1
Awful and terrible management
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Carolina Guarachi
★ 1
Told three months ago my membership was cancelled per my request yet never cancelled and still continue to charge me $27 per month. STAY AWAY!!!
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Robinson Dos Santos
★ 3
Great gym, good space, and helpful people. Music shouldn’t be as loud .. Sometimes you can hear it over your headphones. Too many high school kids during the summer… working out for FREE… not good. They’ll come in groups and take up all the space.. Planet Fitness should be more concern with their paying customers. I considered changing gyms because of this policy during the summer months.. not good. @planetfitness
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Tso Wong
★ 1
I have been a member of Planet Fitness for awhile. Recently, I drove to Planet Fitness and they were closed due to an issue with the alarm system. I completely understand things happen; however, Planet Fitness has NO mechanism in place to alert members that they are closed, so I drove 30 minutes each way, which wasted an hour of my time. I contacted the manager, Grace Balfour, to explain the situation - I paid for a service that I didn’t receive and wasted an hour of my time, not to mention the gas $. She was completely unwilling to offer me any credit at all to compensate me for my wasted time and gas. I am a paying customer that didn’t receive the service I paid for. In my opinion, Grace is a horrible manager with VERY poor customer service skills. Hopefully, corporate will be more helpful when I hear back from them.
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Margaret Sanders
★ 5
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Art Liberman
★ 5
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Thomas Lawrence
★ 5
Brand new equipment, very nice facilities.
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T Kelley
★ 5
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bessie alston
★ 5
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Adam Sachs
★ 5
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Nate Jarid
★ 5
Can I just buy a hydro lounge that's it PPLLLLEEEASASSSSSE.....
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Brandy English
★ 5
Lost 15lbs
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Kim Coleman
★ 5
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Rub Ruby
★ 5
I was able to arrive in a 36 foot pickup truck and parked in the back. The employee Ladonna was very friendly. Even very very . I suggest you give her a raise . Everything is cool all clean and most importantly I was able to park a pickup truck , trailer. Generally next to every planets fitness gym I can park a 60 foot steppe one way or another. Thank you planets fitness for the opportunity to restore my health to drivers who drive around the states.
P.s. made with translate
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Tameika Faust
★ 3
I travel and work out of my van #vanlife—been to many Planet Fitness gyms and this ones clean and pretty big. I visited thru the week in the morning and the staff was friendly but surprisingly I just left (Saturday)and really felt unwelcome. The lady at the front desk was pretty passive aggressive and honestly maybe prejudice. Hmm so sad but that’s life - the people really do make a difference
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Anthony White93
★ 4
Fun and safe gym overall
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Luke Chapman
★ 5
Probably the nicest planet fitness you’ll find. Clean and staff are nice.
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Jason Shermer
★ 5
Great club! Very clean with friendly staff
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Hycles
★ 5
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Ev Z
★ 3
A nice gym most of the year. However during summer months students get free access which leads to significant overcrowding. Better solution may have been to grant free access during certain times or days instead.
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Hiram Carolina II
★ 5
The staff always extends the highest level of professionalism and courtesy!
-Hiram Carolina II
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evolution 4001
★ 4
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Mark Williams
★ 5
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Kelly Dellinger
★ 5
Great value, not too crowded. I enjoy working out here!
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Isabel Jimenez
★ 5
Amazing gym, fully equipped and more
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Patty Campbell
★ 5
Lots of equipment, never have to wait for equipment, great price. I wish i could buy a gatorade with cash though. Cards only. I wish they would extend their hours again to precovid times. But overall very good deal for the price
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Emily Spake
★ 1
Manager is EXTREMELY rude and will kick you off of equipment that she wants to use.
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