★ 5

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★ 5

This gym is in a great location and has all the amenities that I need (even a sauna!).
They are always doing cool things in the gym such as group classes, weekly challenges, and their social media is well run. Oh, and did I mention the fabulous community?! This is the perfect neighborhood gym!

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★ 5

This gym has some of the best people you will meet! An amazing staff as well!!

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★ 5

This gym always has a good vibe with helpful and friendly staff!

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★ 5

I've been a member of this gym for a few months now, and I can't say enough good things about it. The community here is incredible—everyone is so welcoming and supportive, it really feels like a second home. The staff are always friendly, helpful, and genuinely care about your fitness journey. The equipment selection is top-notch too, with everything from free weights and machines to functional training gear. Whether you're just starting out or a seasoned lifter, this gym has something for everyone. Highly recommend!

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★ 5

Great gym and atmosphere! Staff is awesome!

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★ 5

The gym is always kept super clean and staff is very responsive to any issues! Overall a great experience

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★ 4

I like this gym, small but gives access 24/7
Clean, limited staff access but economic

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★ 5

I have been training with Katy Deese for several weeks, and the experience has been phenomenal. I have learned so much from her, from proper form and technique to tailored workout plans that suit my specific goals. She is incredibly patient and always takes the time to explain each exercise and its benefits. Her extensive knowledge in fitness and nutrition has been invaluable in my fitness journey.

One of the standout qualities of Katy is her flexibility. She was always willing to adjust our sessions to fit my schedule. This has made it so much easier to stay committed to my fitness goals.

I highly recommend Katy to anyone looking for a dedicated, knowledgeable, and flexible personal trainer. She has truly made a positive impact on my life, and I am grateful for her guidance and support.

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★ 5

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★ 4

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★ 5

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★ 5

Love this gym ! They are always friendly and the equipment is easy to use.

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★ 5

This is the best gym you relax I really recommend!!

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★ 5

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★ 5

Sabine is awesome at the front desk and she is cheerful!!! And my coach br Nelson is outstanding...he is so friendly and flexible to work with!!!!!

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★ 5

Excellent stuff very friendly

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★ 5

Great experience thank you :)

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★ 5

I have been a member at this location for a couple of years now. It is continently located and conveniently open. That is, it is available 24 hours a day, 7 days a week. The gym is not a huge gym like the Charlotte YMCAs and doesn't have a list of group exercise classes you can attend. However, the gym has pretty much everything you could need and mostly what you could want in a fitness studio. They regularly get new pieces of equipment or training aids and they are open to suggestions as well. I rarely have to wait, if ever, for equipment and you can tailor your workout time around a predictable number 0f people who will come at that same time. The place is safe and well lit. What I love most about this gym is you never have an excuse. If it is Christmas Day you can work out. If it is New Years day you can work out. If you cannot sleep at 3 AM for all the reasons you cannot sleep then you can work out. You go to work at 4 AM you can get a workout in before you go to work. They have 4 DirectTV TVs that you can tune into whatever channel you may want to watch. The bathroom is clean and the gym is professionally cleaned on a regular basis. I know because they often clean during my workout time. The staff is friendly and so have the patrons I have come across over the last couple years. If you can a buddy want to grab a drink after a hard workout or Chinese food, both are a few doors down. If your child is interested in martial arts, there one right next door which gives you a great window to get a workout in. They have a full set of kettle bells, dumbbells, plyometric equipment, cardio and of course regular weights. It is a deadlift friendly gym as well.

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★ 5

Quality 24 hour gym. Has everything you want and expect in a small to medium sized gym. It nails its niche 100%. Super clean and never over crowded.

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★ 5

We have been going to snap for about a month and half maybe and enjoy it! It's a small space buy it has enough equipment to do about anything. They keep clean and it's usually not busy. Employees are super nice! And for the price you cant beat it👏🏻💪🏼

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★ 5

Perfect for what I need!!

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★ 5

I have been training with Nelson for about a month and I can already see great results. Nelson customizes the workout according to your goals, keeps track of every workout in an app, uses it gradually increase the intensity to keep it challenging. He provides recommendation on healthy diet, plenty of water and good sleep. I am planning to continue to train with him for several more months.

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★ 5

The Best, Professional Training,
Nelson’s personality is authentic and inviting. Anyone could learn How to train to be a Trainer, but you can’t train the Gift that’s In Nelson.

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★ 5

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★ 5

I came here and the service was the gold standard that you would expect from a good gym. Not to mention the new manager is easy to talk too, professional, and highly supportive.

I would recommend this gym as it has a good mix of free weights, machines, and cardio. The atmosphere is good and air conditioned. The people are very friendly and someone even gave me a few tips in the right direction.

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★ 1

I really wish they had a daycare for my 6 year old so I can get a membership and work out there. Hopefully one day

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★ 1

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★ 5

Nice gym if your looking for something that feels exclusive...24/7 always clean!

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★ 4

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★ 5

Best gym in town. The owners are super kind, it’s always clean, almost never busy, and has everything you need. 10/10 recommend

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★ 1

Has anyone ever been charged ninety-nine cent at Snap fitness? I canceled my membership last month because no one would answer the phone for me to come in to get my gym access card. I've been charged for the first month start fee, membership fee and now this ninety-nine cent fee without ever being inside the place. No one is answering the phone today and I would like all of my money back.

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★ 4

Nick is great, the gym has a nice ambience, the people are cool. It'd nice to have a key to come in whenever. One star off because the only exercise bike is janky and almost broken.

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★ 5

Great Gym! Absolutely love my time there. Great equipment and is open 24 hours. Great Customer service, and huge shout out to Nick! Amazing guy and very friendly and helpful!

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★ 1

Maybe they should give members the option to cancel their membership themselves instead of having to wait a week for an email

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★ 4

I have this gym marked as I am a truck driver. It's nice and clean always. Cool I always stop here when I can

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★ 5

When I moved to SC I was nervous about finding a new gym since I had grown to love my previous gym. I didn’t think I’d be able to find another gym like it. While looking at gyms in the Fort Mill area, Snap Fitness stood out to me right away because it was so fresh, clean, quiet & small. It was already very different from my previous gym, but I think that is why I was so drawn to it. It’s not like other gyms, it’s really special. Nick was there the day I first walked in & introduced himself to me. He didn’t try selling the gym to me like some managers did at other gyms, he was simply kind & answered any of my questions. There was no pressure, just an invitation. I felt at home right away (which is great because I want the gym to feel like a second home). I love the genuine community feel at Snap Fitness. Natalia works at the desk & she is awesome! She always makes sure to greet me with a smile. The team here takes care of all the daily needs before you even make a note of it. I think it speaks to how much they care not just about their business but about their members, their people. They are aware of our needs before we speak them & are ready to take care of us right away. I’m really glad I decided to try something different from what I was used to because Snap in Fort Mill is the best! I’d give it 100 stars if I could. :]

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★ 5

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★ 5

Great gym, open 24 hours, clean and well equipped, nice people.

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★ 5

Snap is an awesome gym if you’re looking for an awesome smaller, quieter gym and something with a small, friendly community. The gym has everything for you to get the most out of your workouts. Nick is wonderful at getting anyone started in the right direction towards a better and healthier life style.

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★ 5

No place I would rather lift! Love the facility, how clean it is, and how awesome the community is! For sure check them out!

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★ 5

I spent just over 2.5 years at this location and enjoyed every workout and interaction I had with other members and staff. The staff members were always very friendly and the facility was always kept very clean.

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★ 5

For a long time, diets wouldn't work and exercise was too hard. I felt like being at that weight was just my lot in life. I decided to enlist the help of a doctor and take the plunge of getting personal training. Snap Fitness is only 5 minutes from my house and there was a female trainer, Adyana (Nick, her husband, is the male trainer). I was completely honest. I told her I hated exercise, I have no balance, and have no stamina. Adyana completely understood. We started out at training twice a week. The other 4 days a week, I would come in and just do cardio. Adyana was really understanding of my need for breaks, to slow down, and try other things. I would always attempt to do whatever exercise she had for me and that was all she asked; was that I try. She was gentle; yet she pushed me when I needed it. Upping weights, doing more reps, trying unmodified exercises. She celebrated my victories like they were her own. She built me up when I was hard on myself. I have been able to do things that I just couldn't before. Bending down to put on shoes without getting out of breath. Going up stairs without getting winded. Adyana has been a blessing to me. If you are afraid of the gym or nervous or anxious about going or people judging you, this is the place for you and the people for you. I highly recommend Nick or Adyana for anyone looking to jumpstart their fitness routine. Adyana has quite literally been a life saver and she has become a true friend.

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★ 5

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★ 5

Very clean and nice array of equipment.

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★ 5

Nick and team are great! The gym is a perfect size with high quality equipment. Having an access pass to enter 24hrs a day 7 days a week is amazing!

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★ 5

Nick B. and Natalie are both awesome and welcoming. The gym and equipment were always clean. This place was a safe haven during the height of the Covid Pandemic. We will miss Snap Fitness Fort Mill.

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★ 5

I was very pleased with Both Nick's at my Fort Mill Location. Place was always clean and inviting. If I did not have to move away this would still be my choice for my workouts

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★ 5

If you need flexibility this is the place. Smaller space and limited equipment but for the price, you can’t beat it.

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★ 5

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★ 5

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★ 1

Was a member of this for 1.5 years and I gotta say I haven't seen management this bad in any gym in my life. It's best off going to a different gym or do your own workouts at home. Way too overpriced for a gym this small and with terrible costumer service.
If you want to pause or cancel your membership or a refund. you have to basically harrass them for days on end to get any response, which is unbelievable. (Helpful tip, just email them that you wanna givem money and they'll most likely respond.)
TL;DR better off going somewhere else

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★ 5

Very nice, personal gym.
Clean facility with everything you’d need to train with.
Very nice staff.

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★ 5

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★ 5

Nick and Natallia run a clean, organized and well equipped gym. They've established a very friendly and welcoming environment in which one can have a quality work-out.

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★ 5

This is an awesome gym! They got me through the pandemic with love and care. The gym is spotless, full of specialized equipment that they upgrade constantly, and open around the clock. The best part is that they know me by name, ask how I am doing, and if there is anything that I need. Natalia and Amelia are awesome. They always make themselves available to clients for conversation and questions. This is one of the best gyms I have experienced in a lifetime of gyms. Thank you guys!!!!

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★ 5

Great location, good equipment, and friendly staff. The owners, Nick and Natalia really go above and beyond in making everyone feel welcome and are constantly looking to make upgrades and improvements. This gym has everything you could want for your workout needs. I highly recommend.

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★ 1

Haven’t been to this gym In 4 years. Got a call I owe $150. When we tried canceling 4 years ago cause we were moving I called every day trying to get a hold of someone so I could meet to cancel. Never got an answer. Even stopped by during lunch hours at work. No one was ever there.
Had to get my debit card changed after 6 months of charges after we moved cause I was unable to cancel.
Now that they’ve probably lost money due to COVID-19 they want to come after me 4years later for money.

UPDATE: They now want to charge me $2248, three months after they wanted to hit me up for $150 4 years later.
This has gotten out of hand. The coward owner won’t call me back either and every time I stop by the gym he’s “out of town.”
Looking at all the other issues on the review page with same issues it’s time to take them to the local news.

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★ 5

I have been a member of this fitness club for over six years, and the majority of that time Nick Kerzman (and Natallia) has been the owner. I am absolutely baffled by the negative reviews of this club. I find Nick and Natallia to be honest, ethical, and just plain nice folks. They're also up front about membership and everything to do with the gym. I feel that there must be some horrible mistake with these reviews.

When I went looking for a gym near the south Charlotte/Pineville area, I considered several. I wound up deciding on Snap Fitness Fort Mill because the gym is clean, has a good variety of equipment, and the equipment works well. It has continued to be that way since 2014. Additionally, it smells good (something that some others lacked).

I like the gym's location because it is close to Pineville and south Charlotte, just over the state line from Pineville. The people I meet there are friendly and helpful, with Nick and Natallia no exception.

I can wholeheartedly recommend this gym for getting in shape or keeping in shape.

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★ 5

Open 24/7 and I can always run in and get a work out. Everything you need to keep your body in shape and the bathroom is super boujie. Highly recommend making this place your go to gym!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Not a fan of this gym...The staff is very rude and terrible with communication. Please visit other locations before you decide on this one. The price is waaayyy too high and I think its not worth it for the customer service.

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★ 1

I feel they took advantage of COVID and charging a very high fee for membership there. I would definitely go to another snap and pay their fees and workout wherever you want later. Please check out other Snap Fitness before you commit to this location.

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★ 1

Snap Fitness of Fort Mill is a really nice gym. However, the customer service at this location highly lacks communication and professionalism. I submitted a termination of membership form via email after an aggravating, yet amusing transition with a personal trainer that was fired from the facility.(that’s a story in itself)
Nearly a year later, I received an email stating I owed the gym money, or I would be turned into a collections agency. LOL.

After emailing them back about the perplexing and shocking news; they replied back to me saying they did their “research” and still exacted the amount I supposedly owed the gym. I requested a detailed/itemized invoice...and will review it and agree to pay it if it’s Accurate and fair.

Anyway,
My biggest complaint is WHY AM I JUST NOW HEARING ABOUT THIS?! Are you struggling like I am with finances due to the pandemic!?
I understand I may have went about the termination of my membership improperly, but how was I to know that I would be charged? As a former customer I am dismayed and feel that this is unprofessional.

The owners seem money hungry and not concerned about the clients; until it comes to collecting the money!

You’re way better off joining Planet Fitness or Club Fitness. They have more equipment, better prices and efficient communication regarding membership.

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★ 5

Good facility, great location. Staff is amazing, friendly, always willing to help. The Fort mill location off regent has honest and genuine people running the place that actually care about there clients!

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★ 5

The owners are awesome people with a great passion for fitness, health and healthy lifestyle. They help you in everything. I adore this gym! Definitely recommend it! If you want to transform your health I recommend that you give Snap Fitness (Fort Mill, SC) a call !

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★ 5

My wife and i really enjoy this gym. They are constantly updating the look and adding new equipment to the facility. Best part of it all is they are open 24 hours. Super convenient for my late night workouts.

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★ 5

This is hands down my favorite gym! Everything is so clean and they have the best equipment for all my strength training and cardio needs. The staff is amazing and makes me feel like family ❤️

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★ 5

Great place to workout even when other gyms closed, they were able to manage to keep open. I would never have to worry that Snap Fitness, Fort Mill, SC will be closed. No waiting line, Super friendly staff, clean, and always welcoming. They have everything that I need to succeed in my fitness journey!!!!

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★ 5

Pretty nice and safe place for workout! Great atmosphere!

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★ 5

One of the only gyms open through COVID and I couldn’t be more thankful! Cleanliness throughout the gym along with friendly staff. Would recommend 10/10.

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★ 1

Dissatisfied with customer service and professionalism. Experienced discrimination.

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★ 1

Impossible to cancel membership. Was fine before there was a global pandemic but then they doubled rates after acquiring a phony reason to stay open during lockdown. Refused to cancel membership and tried to charge more fees after STEALING BANKING INFORMATION requiring multiple card freezes. Complete *********.

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★ 1

Refused to cancel membership upon request, instead demanding more fees be paid. Basically they said that they wouldn't cancel until they were paid (hadn't been in 3+ months, ya know, because of the pandemic). Some kind of shakedown honestly.

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★ 1

I really enjoyed this gym before COVID-19 hit, but now I haven't been in months and its become impossible to terminate my membership without incurring ridiculous fees that I cant afford in the midst of a pandemic. The rates went up and I dont feel safe going with the state of things. I had planned to rejoin when things are safer, but I'll be finding a new gym.

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★ 5

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★ 3

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★ 5

Nick and Natallia have done a wonderful job of working with state authorities to keep snap fitness open during the Covid-19 shutdowns. This has been an oasis for many individuals who need to exercise for medical reasons and for our sanity. You won't find many gym owners that will fight for your right to exercise. For that I'm thankful for what you have accomplished.

Jeremy Phipps

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★ 5

The owners are amazing! Always pleasant and accommodating. They gym is always clean and ALWAYS open!

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★ 5

Smaller sized gym but has just about everything you need to get in good shape, friendly and helpful staff willing to work with you through your gym process. Overall got a good sweat on, I'd go back.

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★ 5

Staff is awesome! I feel safe because I clean up before and after each piece of equipment! So happy we have them in our neighborhood!

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★ 5

I have worked out at Snap Fitness for years. Nick and Natalia are passionate about helping their members transform their health and their lives. I recommend that you give them a call today to get started on your health journey!

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★ 5

Love Snap FItness and the convenince. Nick and Natlia are so sweet and have done a great job keeping the space updated and offering new programs.

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★ 5

Snap fitness is the perfect fitness center. It is open 24 hours and has everything you need to stay fit and fight off viruses. Thanks for staying open to the end!

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★ 5

Wonderful gym! Wonderful owners! Wonderful environment!

Highly recommend

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★ 5

Very convenient gym that does not get overly crowded. Has everything you need for any type of workout you want.

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★ 5

Very professional staff, clean and convenient facility. All access is great!

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★ 5

Love this gym, and especially this location! They have everything you need to get in shape, plenty of floor space for stretching, well maintained machines, and the most helpful staff. I've been coming here for a month and couldn't be happier with my experience so far

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★ 5

Snap Fitness is a great gym for anyone staying in the Carowinds area. The pricing is good and there's no contract which accommodates any travelling person. This gym is open 24/7, clean, friendly staff and has a wide variety of equipment kept in good condition. I've been able to access all the equipment I need each day without having to waiting for others.

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★ 5

Fabulous staff helpful Friendly and they keep the environment clean. Equipment is always in good working order.

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★ 5

I have been a member for the past 5 years. Nick and Natalie are making constant changes to the gym which is kind of exciting. You will not find this gym overcrowded at anytime. I feel quite happy and comfortable with this place.

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★ 5

I met with Natalie at snap fitness. Clean gym, added new equipment. Very nice place.

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★ 5

Is great place to workout clean ,friendly ,always room for everyone to go in workout with personal space keep it up guy the new remodeling is good 👍🏻

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★ 5

This place is always clean and the staff is super polite and friendly. I wasn't too keen on joining another snap fitness after poor experiences at a different location, but I have to say I am extremely glad I left fitness connection to come here. It's smaller for sure but it's never jam packed because it's open 24/7 so people aren't racing to get in and out by a certain time. Perfect location for me to hit on my way home after work but also ideal for anyone going into Fort Mill or Rock Hill as well. Great selection of equipment, both cybex and free weight, as well as a host of aerobic training equipment and open space for stretching/movement exercises. Definitely worth the membership.

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★ 1

Where did the machines go? If I wanted to take classes I would go to a different gym. Very disappointed with my return.

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★ 1

Terrible. I have never stepped foot in this gym and live in Florida! Somehow my membership was transferred to this location. I sent a cancellation email on July 7, 2019, but did not hear of any kind of confirmation. I was charged in August! Emails were sent to the corporate office. They basically pass the buck to the gym. The gym did not respond to my email. I had to call them. They let me know that they had the right to charge me due to the fact that I cancelled within 30 days of my next billing date. What is so ridiculous is that I have NEVER even worked out at this gym. Their primary concern is MONEY. Very poor customer service from the gym and from the corporate SNAP FITNESS office.

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★ 1

They still take your money after canceling your membership

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★ 1

I came to the gym around 10:30am and no one was there. When I called the number on the door the lady answered with a pretty bad attitude. She told me she was at the post office and would be back in 4 minutes. I was nice and waited about 15 minutes and they arrived. I went in to sign up and informed them I was signing up through my with my insurance. They then continued to go on a negative rant and I ended up just walking out. The facility is small and the staff is very unfriendly and unprofessional.

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★ 5

I have enjoyed the 24 hour availability of the gym. It’s always clean and inviting. Natalia is amazing and has encouraged me throughout my weight loss journey. A perfect 5 star establishment!

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★ 3

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★ 5

The facility and atmosphere are great for working out. The owners are very knowledgeable and helpful.

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★ 5

Thanks, Nick Kerzman, for such a CLEAN gym! I even met your very sweet and hard working custodian. I am in the area visiting and enjoyed working out at Fort Mill SnapFitness I Day.

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★ 5

Overall great facility. Clean and friendly!

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★ 5

Fabulous training and workout facility! Talented, enthusiastic, and motivational trainers available on site! I have thoroughly enjoyed my experience so far at Snap Fitness! The owner is fabulous and has helped me in my future goals as a triathlete. Rarely do you come across a gym that knows it’s people the way Snap does. 💪🏻🏊‍♀️🏃 🚲!!!!

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★ 4

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★ 5

Great gym, great equipment. No complaints!

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★ 4

I've been working out here for over 3 years. Never an issue getting to the equipment. Same nice people train here each day.

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★ 5

NEW MANAGEMENT AUGUST 1st!!!! Many great changes/additions to come!!!!! New Owners: Jacqui & Nick Kerzman (members for 4 years)

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