★ 5

The only gym in town that feels like it’s meant for growth, connection, and exercise. Recently went to a crunch in a different state and it was terrible, made me truly appreciate the great staff and community we have at this crunch!

Source: Google

★ 1

⚠️ WARNING to anyone considering this gym: Crunch Fitness Sioux Falls will NOT tell you upfront that signing up locks you into three separate charges you won’t learn about until it’s too late.
When you enroll, they rush you through the process and make it seem like you’re just paying for the month you want. What they don’t tell you is:

Your first month

A full extra month when you cancel (30-day notice)

An annual gym fee

By the time you realize it, they blame you for “not knowing,” even though the staff never explains any of this during sign-up.

And that’s only the beginning.

My family canceled a membership in person, exactly as instructed, and were told we would be charged one final month, which we accepted. Instead, the cancellation was never submitted correctly, and Crunch charged another month anyway.

When I went in to fix THEIR mistake, the front desk employee spoke down to me (“Not sure, bud”) and tried to shift blame. The Director of Personal Training contradicted himself multiple times (all recorded), denied statements he made minutes earlier, and even brought up his personal faith while trying to justify how he handled the situation—which was completely unprofessional. He also tried to push through a new cancellation that would've forced yet another charge.

Multiple employees admitted they didn’t know basic policies, didn’t understand how other departments worked, and didn’t even know their own General Manager’s schedule. Every person gave different information.

The most shocking part? The General Manager later made a false accusation that I made her female staff uncomfortable—an accusation completely disproven by recorded conversations where I remained calm and respectful. This felt retaliatory, especially after we repeatedly requested written confirmation they kept avoiding.

To be clear, this review is NOT about the money. This is about a business:

that withholds key billing information during sign-up

that misinforms customers and contradicts itself constantly

that fails to take responsibility for staff mistakes

that retaliates when customers push for accountability

No one should have to record conversations just to get straight answers.
There are plenty of gyms in Sioux Falls—choose one that treats people honestly and professionally.

Source: Google

★ 1

I’m very disappointed with the Child Care here. Each time I dropped off my 1-year-old, the staff sat on their phones or read instead of interacting with the kids. They didn’t help with the hand-off, barely responded when he cried, and at one point even acted like his crying was funny. It consistently felt like my child and even I were a nuisance to them.
I reached out to a few staff members and asked for a manager to contact me, but no one followed up. I no longer feel my child is safe or cared for, and I will be cancelling my membership.

Source: Google

★ 4

First timer, but so far I absolutely love it, I did stop at the front desk since it was my first visit and made eye contact with both of the workers behind the desk and they continued to ignore me. I made eye contact twice with a worker on the floor, and he came up to help me, but other than that, a good experience.

Source: Google

★ 5

My girlfriend and I recently moved from Maryland to Sioux Falls.Since we within 15 minutes of 4 L.A Fitness gyms there,..we thought (at best)we could find an ok gym in this area.We couldnt believe how amazing this gym is.It has everything we could have hoped for,..and more.The price we pay is very fair,..and the staff have all been very polite and proffesional.

Source: Google

★ 5

Awesome!

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★ 1

Constantly hassled by employees either by phone or in gym. Not the place for introverts trying to better themselves. Could not recommend less. Requested every time to not be contacted, but it was ignored, and so I cancelled.

Source: Google

★ 1

I do like the gym that I go to but this is stupidity when the only water fountain is broken and I ask how can get some water and I am told that I can buy a bottle for $2. They need more fountains it is just a basic thing when you go to the gym.

Source: Google

★ 2

Could be the best gym in the state, BUT lack of maintenance makes it not that.
East wall has been under construction for years. Since first months, there's open drywall and visible instalation thats not healthy to breathe in. How long until this gets fixed???
Mens locker sauna is always down. Takes days to get back and running.
There's only 1 fountain for water that goes down often. So you could be coming to workout without water.
Maintenance is very important but there's none here. Im loosing hope that anything will improve. Also its a huge gym, huge space that needs to get cleaned often.
I will stay positive and hope management will fix these problems. So close to being the best gym...

Source: Google

★ 5

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★ 1

Gym is nasty and locker rooms are disgusting. Sauna almost always down. They make woman clean the mens locker room. Make you come in person to cancel even though I told them 8 months ago I didn’t want to renew membership and they never mentioned I had to come in to cancel. Would not recommend. It’s the worst gym in town by a mile.

Source: Google

★ 1

I’m very disappointed with my recent experience at Crunch Fitness. I went in to cancel my membership after being charged just 2 days prior. I was told there is a 30-day notice required to cancel, which means I’ll be billed again for October even though I will no longer be using the gym.

This policy was never made clear to me when I signed up, and I don’t have a contract stating these terms. It feels unfair to be charged for another full month after already deciding to cancel. Transparency with cancellation policies is very important, and unfortunately, my experience left me feeling misled and dissatisfied.

Source: Google

★ 1

recently visited Crunch and unfortunately had a very disappointing experience with the front desk staff. Upon arriving, my friend and I (both members) approached the desk to check in. The staff member on duty, Samantha, completely ignored us. Instead, she immediately assisted another woman who came from the other side, leaving us standing there without acknowledgment. We decided to continue with our workout regardless, but the lack of professionalism was hard to overlook. At the end of the night, I approached the desk to request a tan and also mentioned that we had never been checked in. Samantha’s response and overall attitude made it clear that she was disengaged and uninterested in providing any customer service. What made the situation worse was her inconsistency and attitude regarding tanning. She asked me for eyewear and then denied me entry when I didn’t have it. I completely understand safety requirements, but just days before, I saw multiple people go into tanning beds without ever being asked for eyewear. It felt like she was targeting me and using her position to deny me access unfairly. On top of that, when she “apologized “she smirked and laughed in a way that was dismissive and insincere. As paying members, we expect to be treated with respect and consistency. Being ignored, singled out, and mocked is unacceptable, and it reflects very poorly on the Crunch brand. If an employee is unable or unwilling to provide basic customer service (pregnancy) especially during late night shifts, it may be best for them to take time off until they are ready and able to focus fully on their role. Tbh That’s probably like the worst customer service I’ve ever had in a long time

Source: Google

★ 3

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★ 1

Awesome amenities I guess but very unprofessional staff. I just got a membership for the summer and canceled it at the end of it and they still charging me for it and when I gave them a call about the billing they just said nothing they can do about it and when asked to talk to the manager they said he wouldn’t be able to help either. Samantha was very unprofessional over the phone saying I could just pay for what I’m being charged and she couldn’t do anything when that is literally their job

Source: Google

★ 5

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★ 3

A lot of hidden fees and price increases they don't warn you about. They charge an annual fee and require 30 day cancelation notice or they'll charge you an additional month. Locker rooms aren't very clean and the shower pressure changes when the toilets flush. But it's relatively cheep, they have turf, lots of equipment, and the staff is really friendly. If you don't want to spend much on a gym, they are a reasonable option.

Source: Google

★ 1

Lots of broken equipment and my interactions with staff have not been pleasant.

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★ 1

Worst gym ever don’t make a mistake and sign up with them. They are money hungry and canceling your membership is almost impossible. This gym charged me for more than six months even after canceling my membership they need to be investigated for fraud!

Source: Google

★ 4

Great facilities, been here over a year and have minimal complaints. Equipment is good and price is fair. Rain water penetration and ac control is wack, but it's a solid gym with good amenities

Source: Google

★ 5

Come thru, y’all! 💪🏼🧡🙏🏼

Source: Google

★ 1

Please update your hours so you don’t waste peoples time driving out to your gym. I dont know if your employees just decide to close early or if it’s legit. (It says you close at 12am on fridays) and on 08/01 you guys decide to close at 11. I asked your employees if you guys can at least change it online to help your members out and they said “sorry there’s nothing we can do” I said your manager can’t even update it? And they said “no”, it’s 2025 I would hope a business this large could figure out google lol. Also your door says 24 hours on fridays, not 23 hours so you might want to look into getting that changed as well, and just to be sure this wasn’t some one off thing closing early I asked the gym employees if this was every Friday and they said yes.

Source: Google

★ 1

After 3 months they will charge you $58 on top of your regular payment. Even if the promo said they wouldn't. Make sure you read the fine print. They also require a 30 day cancellation notice. Basically a money pit.

The massage chairs are a gimmick. They only give you 10 minutes each time. Which is enough to start getting you relaxed. Then it's over, you have to walk back up to the front desk and ask for another session. At which point they will send you to a different chair that is cold(even if no one is using the one you just left. These chairs work best when the water is hot). By the 3rd time you would've been better off skipping the top level membership and just putting the money into a massage chair at the mall. On the flip side they are forcing you to get more steps in.

Source: Google

★ 1

Don't get a membership here they make it near impossible if you want to cancel your membership here.my wife tried numerous time and they tried to quilt trip her about canceling and we were moving out of the area.

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★ 5

Love this gym, staff is always friendly and helpful. Always clean equipment. Love the sauna, everything is always working well. I love my gym.

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★ 5

Lots of equipment and good classes

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★ 5

I'm very glad to visit this beautiful place and full equipped

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★ 2

Night staff has authority issues. The Men's Sauna is frequently OUT Of ORDER and is not repaired on a timely basis..The place needs a tune up. If Crunch was a restaurant.. I would not come back.

Source: Google

★ 5

I had an excellent experience with one of the front desk workers! I had an appointment set up with a trainer, and I was personally on the edge of attending or cancelling. I cancelled because I’m in no position to affording a personal trainer atm. Kaleb was able to cancel it for me while simultaneously taking care of other members stepping forward. His associate had been sitting at the table, and did not seem to happy about having to stand up and walk over for one member.
In terms of overall gym equipment, staff, and services this gym is an excellent competitor compared to the rest of Sioux Falls.

Source: Google

★ 4

Love the gym and extras. Please fix your hours online to match the actual times youre open. The sign says 24 hours mon-fri and but the close the doors at 11

Source: Google

★ 5

Nice gym, really great staff, they look like they are happy which make me happy. Not pushy or anything. They are always helpful. The patrons seem to be good people. Most everyone seems to be there to take care of business. Beware pictures of oneself are important and necessary. There is a shitload of equipment at this place, which is amazing decent prices. So I give it a 5

Source: Google

★ 5

The gym is huge so waiting for equipment is usually never a problem. The afternoons do get pretty busy so I would plan accordingly. The equipment sometimes is broken, but there’s easily another nearby. Overall a good gym.

Source: Google

★ 5

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★ 5

Being a member for 5 months I have nothing but good things to say about this fitness gym. They have a variety of machines, the personal trainers and staff are friendly, there is ALWAYS a worker there cleaning the bathroom or the gym area. I’ve read most of the reviews and I don’t understand why people are so confused about the extra fees, cancellation of memberships etc etc , it is all right there in the membership agreement that they all signed!! Maybe they should read the agreement before throwing accusations out!! Keep up the good work Crunch !!

Source: Google

★ 3

The gym by itself is great and it's a great value for your money. Great equipment, great machines, great weights, always clean, and well ventilated. The bathrooms can be messy sometimes. But I don't know where they get these sassy Gen Z brats from at the front desk. Most of them are awfully disrespectful, frowned up, and gas light a lot.

Source: Google

★ 1

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★ 1

Have no respect for this place. If you want value for your money, go to great life. I already canceled my membership to this place but they are still taking my money. So don't sign up for this place.

Source: Google

★ 1

I called twice asking about membership options in relation to people with South Dakota Medicaid. Verified my card in person upon being invited to a tour. Roughly an hour of time only to find out my card is not correct for the membership options they offer. Thorough waste of time. Conner was excellent during tour.

Source: Google

★ 1

Employees mean mug me every time I enter the gym. It’s incredibly awkward every single time. Rude staff

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★ 5

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★ 5

Clean lots of machines to use luv it got a great wor

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★ 1

The gym is filthy! Garbages were full, the floor was littered with paper towel pieces and the machines looked like they were never wiped down. The area in the kettlebells has never been organized. This needs to be addressed!

Source: Google

★ 3

Paid in advance in cash and ended up moving due to unforseen circumstances and said they processed my payment to the card on file but i never received my refund. THEFT. Absolutely have loved this gym so far. It is very spacious and a wonderful environment to workout in. They are LGBT friendly, as I am trans and have not once had an issue with anyone so far.

Source: Google

★ 5

Best gym ever, so much stuff, nice people and staff

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★ 1

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★ 4

Very nice gym and big lots of equipment love the classes

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★ 5

Great gym! Friendly staff, tons of equipment, hardly ever have to wait for a machine. Sauna, tanning and aqua massage and you can’t beat the price. Highly recommended!

Source: Google

★ 1

canceled my account back in May and apparently they put in on frozen instead, been charging me the whole time. trying to say it was my fault. Why would I freeze my account when I signed up for a new gym? And had no intentions of going back. It's not my fault you guys don't know how to press the button right.

Source: Google

★ 1

When my husband and I signed up, we knew moving was a possibility for us, and when we signed up we were told we could cancel anytime. Cancellation process is not easy, and my attempts at correspondence to find out my steps to get our memberships cancelled went ignored until after they charged us another set of annual fees totaling about $130. They finally confirmed they have our memberships cancelled, but didn’t refund the renewal fees (which we understood wouldn’t be a possibility anyhow bc they “don’t auto-renew”) , they didn’t acknowledge any error on their end. No compassion. No apology. Nothing.

Lesson learned - READ THE FINE PRINT & don’t believe anything the employees tell you.

Source: Google

★ 5

Akwa Nicole alex anyone I ever talk to are always so helpful and nice !!! Can’t believe it’s a 3.9 stars!! The atmosphere is great and always someone to help!!

Source: Google

★ 2

Source: Google

★ 1

I signed up at this gym last July with the understanding my membership would transfer to my home location in Texas, which would be my home location. This was evidently not the case because the membership never transferred. The staff and management was incredibly unhelpful, so unable to access my full member benefits, I chose to cancel. THEY DO NOT LET YOU CANCEL. I have been trying to cancel this membership since OCTOBER OF LAST YEAR. Between disputing with credit card companies, constant badgering of my phone and email, and the fact that I feel incredibly lied to by the staff at both this location and the out of state one regarding my membership status and benefits, I would NEVER recommend this gym to my worst enemy. I recommend fitness connection, 24/hour fitness, or literally anywhere that is not this tangerine of a gym. I feel like at this point this gym has turned into a stalker I cannot get rid of. DO NOT GO HERE.

Source: Google

★ 5

Well equipped and maintained.

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★ 1

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★ 1

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★ 1

Over and over you’ll find yourself waiting and waiting for a younger person who’s just sitting at an exercise machine texting or doing who knows what on their phones, for Literally for over 20 minutes sometimes I am not paying to watch people on their phones!! Then most of the time will get off the machine without even using it again and don’t even have the courtesy to clean the machine The FLU is very high this year people are dying. One of the main reasons I joined Crunch is because I was told the machines were required to be cleaned after each use, just a selling point I guess. Because today the Manager on duty told me there’s no requirement that machines have to be cleaned after customer use. 2-24-25 12:50pm . You’d also think that Crush would keep toilet paper in their bathrooms Especially after you informed the staff that stalls were out right? When there’s at least three people standing there in front most of the time. Or the manager herself, should have done it Was well over an hour from letting them know and still no TP
I am Going to read through my contract with Crunch pretty sure won’t find that as a member I am required to wipe down equipment after each use was probably just a verbal selling point but if found I will be getting my annual fee credited back to me along with my February 18, payment I had to give my 30 day notice today even though your told “YOUR FREE TO QUIT AT ANY TIME” another Lie
My advice don’t believe equipment is cleaned.. Nor believe the sales pitch you won't be charged AN ANNUAL FEE for your membership You will be along with your monthly required payments and I would not pay for the classes WHAT CLASSES??

Source: Google

★ 5

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★ 5

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★ 1

I’ve been a member since the opening day. Charged $27 for being late on a payment then required to pay for an additional month when canceling my membership.
The vibe here is trashy and corporate.

Source: Google

★ 5

Very busy Monday-Wednesday, dies down over the weekend and latter half of the week

Source: Google

★ 4

As a gym, it has great equipment. It’s very busy 4:30-8pm on weekdays. I like the dry sauna as well (one in each dressing room).

They aren’t different from other sneaky gyms those with their goofy cancellation policies.
You cannot cancel over the phone, online, or from ANY location other than the one you signed up at.
As a traveling healthcare professional who was already in a different state- I found this very irritating.
My last bill was also $60 for who knows what?

They had been charging me almost $20 for the basic membership

Source: Google

★ 1

Took a year after my inquiry for a personal trainer to reach out to me. Was unable to use the membership 6 months into it and was unable to cancel despite attempting to in person. Waited it out for the year because I was told I was committed until my second annual fee was due or I’d have to pay the monthly and annual fee in full before then. When I went back, I was told I was again unable to cancel despite paying for the additional months I was unable to cancel the membership. I was told I would have to wait another year for an annual fee to come out, even the front desk guy was unsure on the gym’s policy. Then I was called and texted at 2 am from the front desk guy’s personal phone number to tell me he had made a mistake and that he couldn’t cancel it but would tell management the next day to cancel. The cancellation process is so frustrating, the business transparency and responses are unprofessional, and waiting a full year to respond to inquiries is not conducive to my personal fitness journey or their business. Would not return.

Team member full names and phone numbers blurred for privacy.

Source: Google

★ 1

Only been a member a month and seen my fair share of observations. I've Being a instrumental part of billion dollar companies, so I can say this review very accurately about what I've seen in a short time. I see many reviews where the owner or manager don't respond to the housekeeping issues, that seem to be abundant in the last few months.

Machines & equipment: nice selection and typically can jump around when you have a occasional camper on a machine. Some machines need recovering. The videographers, who think they have muscle or tone need to go to a private gym. Don't hold up machines that others need to use so you can get a better angle or playing Mario kart for 30 min on leg sled press.

Staff & management: I've seen guests try to interact with staff to be blown off. Not the greatest customer service compared to comparable gyms such as planet fitness or lifetime. At peak hrs the facility feels understaffed. I been coming nearly everyday for two weeks and the men's locker room is a Germ infestation. The same pile of debris has been swept in the same corner vs picking it up. One toilet has been out of commission for awhile and either there is some gross people in SF or lack of cleaning but the toilets are ready to give you hepatitis A, E. coli, Salmonella, and shigella. Trash all over floor, mirrors half ass cleaned.

One staff member on the floor walked right passed a full container of paper towels vs stopping and taking trash out. Having lazy employees of my own, id assume they would say that's not my job unless told to do so but this is a management ordeal to train staff.

The parking lot is a slip and fall hazard in winter months. Parking is a zoo cause you can't see the lines. Snow removal should be part of a budget, so members are not tracking crap into the facility. If the parking and building is rented I'd be all over who I pay my money to.

To conclude on staff and management I would say this facility is poorly managed, and could be improved with simple things. First listen to your members as many reviews are listed pretty close to same complaints.

I drive 35 min to use this facility and cleanliness should be a priority to avoid spreading funky stuff, since not every wipes down equipment after use.

Source: Google

★ 1

As a member for 15 months I found it better than planet fitness. What they dont tell you though is after 12 months they will secretly raise the rate of your monthly plan. While they are not afraid to text you advertising to try to bring people to the gym, they will not text you to I form you of the upcoming $60 yearly fee that you must pay on top of your base monthly pay that starts at $9.99. then after one year they will increase it without notice to $15.99. I loved this place but this is a scummy business practice and I have since cancelled immediately upon finding this. Will not be coming back.

Source: Google

★ 5

Source: Google

★ 1

I went in there last night to cancel my membership and the staff weren’t friendly or eager to help. Before cancelling my membership, they made me pay for this month. Then they charged me an additional $10 late fee and a $5 service fee. So I had to pay $47 just to cancel my membership. Then the worker informed me that I’ll also be charged for next month as well. After reading some of the other reviews, it seems others have a similar struggle with the finances. This gym definitely cares more about taking money than keeping their clientele. The owners responses to these reviews also seems to prioritize being passive aggressive instead of solving problems.

Source: Google

★ 5

Love working out with my trainer. He is so motivating and really understands how to accommodate for my needs.

Source: Google

★ 5

Fantastic environment. Music in the background that isn't too loud, lighting is perfect. Enough equipment that you rarely have to wait, except for the typical rush hour around 530. Staff are pleasant, helpful and keep the place clean. Daycare is a huge plus. Best gym in town, by far.

Source: Google

★ 5

Best gym ever super clean, and the personal trainers are super awesome and helpful!

Source: Google

★ 1

Unexpected fees on autopay feels they're stealing. They justify it with a 5 page contract that you won't read. It's $9.99/month + $120 in surprise fees.

I'd rather they be honest and advertise it at $20/month. Would save their staff from a lot of negative interactions.

The gym is decent value for $20/month but I can't recommend it until they change their fee structure.

Source: Google

★ 4

Very great gym

I do say that they take forever to fix the suanas and some equipment but for the most part I truly love the culture of this place and the many other great equipment that it has to offer for your fitness goals

Source: Google

★ 1

I really don’t like to be critical, but I can no longer stay quiet. I have been a member from the day they opened. I have been very patient with the hopes that they would get their act together. I am sad to say this has not happened. I will say a lot of the staff is pretty nice although the place is not being maintained. I have a number of issues but the biggest is the fact that the place is not clean. To be honest the bathroom is discussing!

Source: Google

★ 1

Canceled my membership and they still charged me 2 months later for the full 2 months i thought they closed my account. employees are horrible, kids

Source: Google

★ 1

Disappointed in services here, from front desk to billing issues. if you have a problem, staff are so clueless on how to work on anything with your accounts or don't have access. i don't know why they anyone answer if they cant literally help you with your account. they don't answer the phone until you call 15x over an over. no one moves with a sense of urgency. they will triple charge you seeing that you haven't been there in months. claims they are a corporation LOL

Source: Google

★ 3

Only 3 stars because every time I come in the woman’s changing room is dirty.
The mirrors always dirty. Floor always has toilet paper on it.
The gym area 5 stars!! Clean comfortable environment to workout in.

Source: Google

★ 1

DO NOT GET A MEMBERSHIP!!!! IMPOSSIBLE TO CANCEL AND EXPENSIVE.

Source: Google

★ 1

Tried to get my wife back to work out with me at Crunch Fitness but lady at front desk had no interest in helping her, so she didn't join back up.

Source: Google

★ 1

EDIT- happened again despite owners comments. Clearly no intention to stop.

**Staff instructed to turn all of the lights off prior to close as a way to “get people out”?**

I’m not sure about the rest of anyone going to a gym here in South Dakota, but I’m fairly certain the liability waiver doesn’t cover gross negligence from the staff deliberately flashing all of the lights on and off, and then leaving them off completely while people are in the middle of their workouts- prior to close.

Honestly its really not a bad place, but like alot of other reviews here- the staff are literally the worst part, honestly would have given a good rating based on what they provide here outside of that. (I happen to like the place but this was something i think the team at Crunch and other people should know about).

Today, while in the middle my last set, someone turned the lights of- once at 8:46 and again at 8:54, when we were cleaning up and putting weights away.

I wasn’t sure who it was initially, and actually thought the power went out for a moment, but this caused someone else to either drop their weights while re-racking them, or run into something as noticiable by the loud thud and someone yelling either frustrated, out of anger- or seriously injured.

In any case, someone else (clearly upset but not the other person that was injured) was asking the young woman up front who shut the lights off (it was her) and why they would do such an absurd thing. They also stated that someone else (sounded like a few) got hurt because of it. I can tell you that person at the front does not belong in the service industry, because she just continued to try and provoke the situation. (This is while the lights were still off, and I mean all of them, you could not see anything what so ever except at the front.

Her excuse was a very rude, unprofessional, self righteous and agressive, “I Dont care, get hell out so I can go home”, with a very much more offensive and rather “toxic malicious ex-girlfriend” vibe- like she was doing it specifically towards a single person there who she really didn't like and just wanted to inconvenience them in the slightest way.

Im serious, It totally sounded like just some stupid spiteful combative way of taking out her own frustrations on that customer- and this is me speaking about a simple observation. I wasn't involved, nor did I stop to watch very much of how that ended, but from my walk through the dark and hearing that on the way out- I really don't want anything to do with her. Im sure Crunch would do much better without her. Regardless of if someone told her to shut the lights off or not- you could tell by the way she did it- she wanted to, and she just wanted to argue with someone about it too.

On another note- the other guy working with the shorter white hair was really nice. This place needs more friendly people like him.

Other than what I just described its honestly not a bad place, good setup, etc, about 50% of the staff are decently friendly.

Would recommend either adjusting the hours or stating that doors close at 8:30 but “lights out” at whatever time they want because you cant really be “open” if your lights are off.

Or just charging an extra few bucks for a night pass. Id pay an extra 5$ to stay till 10:00 on a Sunday 💪

Turning ALL of the lights off at a gym is just not the way to go. Hopefully someone with a decent level of authority here can see this and make a change.

Personally I think an air horn would be kind of fun for an alternative 🥳

Maybe turning the really loud music off so people actually listen when you say something on an intercom, it was unusually loud today, I had my airpods with noise cancelation completely maxed out and I still could barely hear my own music over the ambient music.

A combination of turning the music off before announcing the gym is closing and people need to leave, and using some kind of a buzzer would be good.

Or even only use one section of lights? Like one small section that would not put the entire floor in complete darkness in an instant.

Source: Google

★ 5

This place rocks!

Source: Google

★ 1

Not a fan of this club! I was hoping Crunch Fitness to be like a Lifetime fitness but it doesn’t compare! Uncleanly, limited choices for aerobic classes, no privacy in the locker room, no pool or hot tub, bring your own towel & lock for locker room. Parking lot needs to be redone. Just not a place that would inspire you. Cancelled my membership.

Source: Google

★ 5

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★ 4

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★ 5

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★ 1

They charge your card 200$ when I have never been to crunch ever . Then when I call they act lost on what to do and how their system doesn’t allow refunds the girl at the front needs to drink coffee or get better attitude in the morning because she is not welcoming at all. I will never ever support this business .

Source: Google

★ 5

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★ 5

The most amazing staff ever!!

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★ 2

This place is a great gym but they are straight lying to people my bank is always being charge late fee service fees it's never what I agree with when I sign up the general manager nichole she never calls back to messages I left and I sign up with her she is a lier straight up bad busy then they have a space in part of the gym that's close of do to mold that's needs to be addressed to customers but that a hush hush thing i really thought this was going to be a great place it's about the dollar the great service

Source: Google

★ 5

The facilities are immaculate, equipped with a large inventory of the latest fitness machines. Top notch Training, Group Classes, an App that keeps members up to date with personal goals, location events, class schedules, as well as virtual classes.

The management here in Sioux Falls is phenomenal. In particular, Akwa Ambali, the Assistant General Manager, went above and beyond resolving a customer service issue.

The quality of offered amenities, for the affordable monthly and annual membership fee, is second to none in the area. I highly recommend Crunch Fitness in Sioux Falls to anyone looking for a cost value gym membership.

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★ 4

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★ 1

DONT SING THEIR CONTENT!!!

The management of crunch is the worst
Don’t do membership over there
They will force you to sign papers, although it says it’s without commitment

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★ 5

🏆. I'm surrounded by the most Motivating Mentors. The most Creative energetic loving people. Crunch will leave you feeling Unstoppable.Unshakeable. moreover spiritually connected to SELFLOVE. Wow. Everyday's a good day after a Crunch VISIT. This is FAMILY ENERGY . 🏆 Thank you Nicole.and all the managers/staff at Crunch. Love always. ❤️
⭐ ⭐⭐⭐⭐

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★ 5

I’m always traveling for work and have been to countless gyms across the country. This crunch fitness is up at the top of that list, they have the best equipment and multiples of the most popular. Really great customer service too — They gave me a free week pass even though I’m from out of state, since then I have been purchasing day passes since I’m only here for a few weeks at a time. This gym makes me love working in Sioux Falls

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★ 5

Love coming here- the group classes are fun with energetic and engaging instructors! Front desk is welcoming and helpful:)
The gym is spotless and I see employees cleaning all the time while I’m there to maintain the cleanliness!

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★ 5

Crunch Fitness is a great gym - I have only positive things to say about it!

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★ 5

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★ 5

I live for the sauna and I just walked into the hot yoga room that has open hours for solo time and 😱🥵😁😁😁 well that’s exciting ! The gym is clean, organized well, people are friendly, staff are kind, and equipment is almost everything you’d want. It’s so affordable, you can’t go wrong. Thank you Crunch for coming to Sioux Falls! 🤘🏼

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★ 5

My friend and I love coming here. It is a large space and we never have to wait for equipment. The staff is always welcoming and friendly. I feel comfortable here there are people of all fitness goals working out here!

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★ 5

Love the sauna! Everyone is always friendly and the place is always clean!

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★ 5

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★ 5

I've been attending Crunch Fitness for almost a year. Before competing for Miss South Dakota USA I met a LOVELY gal named Grace. Meeting her was enough to keep my membership active. She has such an infectious personality and a beautiful smile. Grace has made my experience at Crunch amazing!! It's worth getting a membership if you're looking for a similar experience.

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★ 5

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★ 5

Always a machine available and the HITT classes are amazing

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★ 5

Crunch fitness has been a phenomenal gym. I’ve been a member since opening day and they have been welcoming and accommodating since day one. Staff is all very friendly and equipment is well maintained. Equipment variety and accessibility are all top notch as well.

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★ 5

Awesome Gym!!!!!

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★ 5

Great staff. Awesome equipment.

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★ 1

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★ 5

Amazing customer service 💪 give david a raise 👍

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★ 5

Crunch Fitness - Sioux Falls

If you're looking for a gym that brings the energy, Crunch Fitness in Sioux Falls is where it’s at. The vibe here is next-level, and the bro scene is solid—tons of motivation from like-minded guys pushing each other to hit their goals. It’s all about that positive energy, and the gym culture here thrives on it.

And let's be real: there’s no shortage of motivation with the booty babes hitting the workouts hard. Everyone here is committed to their fitness journey, and the atmosphere is nothing short of inspiring. The gym has a great variety of equipment, and it's never too hard to find a spot to crush your workout, whether it's lifting heavy or hitting the cardio.

The staff is friendly, the place is clean, and the vibe is on point. Crunch Fitness is definitely a great spot to work hard and get results, with the perfect blend of serious fitness enthusiasts and fun, energetic crowd.

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★ 5

IGNORE ANDY 1 STAR REVIEW, see below. AWESOME NEW equipment I have not seen that meets my needs (abbs and booty). Amazing HOT YOGA instructor class that provides more challenging move options for advanced yoga people while giving alternatives for less challenging ways to do moves. Really pushes me to have a good workout.
-Prefer to have new zumba instructor with better music (hip hop and not mama mia/drama class music).
-Have daycare, great friendly staff
-GREAT PRICE
-convenient location
-good outside companies that come
-Sauna, showers, nice big locker room and available smaller lockers with codes outside of locker room.

Large gym, I would rate it a 0 and give a bad review so I can keep the gym to myself and prevent crowding... but 5/5 stars!

ANDY review: I have seldom see treadmill / machines down. THERE IS SO MANY AVAILABLE, it is a non-issue. No issues with the clocks. Not a low income area as it is in the city mall parking lot. Yes the leaked roof, not a biggie as it was newly remodeled and roof issues were unapparent until heavy rain showed this. Monitor your tone andy and be respectful.

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★ 5

Great gym with plenty of equipment! Childcare is great! My kids love the staff and the movie theatre!

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★ 5

Great experience so far! All the staff have been very helpful and welcoming, state of the art equipment, and hours that accommodate a busy schedule all for a great price. Shoutout to Carter, Austin, and B Dawg for all of their help during the welcome and kickoff process!

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★ 5

Highly recommend Chris James as a personal trainer

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★ 5

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★ 5

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★ 5

This gym is fantastic! Great staff, great facility! Definitely my “happy place”

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★ 5

Great facility, nice staff that is always willing to help whenever needed.

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★ 5

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★ 5

Clean gym, great staff and tons of equipment/classes.

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★ 5

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★ 5

THIS GYM IS AMAZING!! Best Personal Trainers in the business. Management is extremely helpful. I wouldn’t wanna go anywhere else.

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★ 5

They have lots of machines. Also the hydro massage beds are the best!

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★ 5

Huge gym, full of equipment I've not seen elsewhere in town. Cool and friendly staff. Knowledgeable trainers

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★ 5

Great space and great people, I don’t know what that Andy guy is talking about in his review. Nicole is a great person to talk to and all the staff are extremely friendly.
The equipment are up-kept and there’s more than one of each machine if one is down or broken.
One of their trainers, Matt O’Neil, was super helpful with my 1 on 1 sessions and gave me phenomenal advice.
Overall superb location

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★ 5

Nicole and Akwa are amazing and their staff is always there to help!!!

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★ 5

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★ 5

Best gym in Sioux Falls!! Nicole and Akwa are the best!

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★ 5

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★ 5

The Akwa-man is so cool

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Front desk staff is very welcoming and the lockerooms are always clean ..for a large facility this is very rare. Kudos to the staff. Also the prices are perfect and the equipment is always working! Love this place.

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★ 5

Great gym and equipment is always available!

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★ 5

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★ 5

⭐️⭐️⭐️⭐️⭐️

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★ 5

When Cunch opened we were a bit apprehensive because of the size and the fact it was a chain. It is the Best gym we have ever worked out at! It’s always clean. There’s so much equipment, even when it’s busy you can get to most of the equipment you want to use. Also what I was most pleasantly surprised with was how kind and friendly the staff are! Akwa and Matt specifically. They are genuinely happy and always say hi with a smile! Definitely recommend

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★ 1

Staff doesn’t support the military!! I am stationed here for Recruiting on active duty. Signed up for a free pass to try Crunch and they didn’t want to let me in cause I didn’t have a SD drivers license, I explained I am active military and live here but they said without a SD license the company doesn’t allow them to sign me in as a guest. It was really annoying and a waste of my time. For those who don’t know, active military members are not required to switch their license from their home state.

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★ 1

I opened a membership for my son and i, only to realize he has to be 13 hes only 12. So i called to cancel the trial and the little girl that answered the phone SCOFFED AND ACUTALLY SCOFFED and laughed at me and was god damn rude. I asked how to cancel she goes "uhhh you just dont come in what do you mean" i said no its a membership needs to be canceled then she said "ughhhh whats your phone number" pretty surr she never canceled it like she said so freaking rude. Hire better people not a good way to start a place

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★ 5

First I'd like to say that Nicole/ Crunch Fitness Sioux Falls has saved my life more than once. I'm a veteran who suffers from PTSD. Coming here daily is my saving grace. Seeing Nicole, Akwa, Matt and Norah is honestly the best part of my day. Other than my home this is the only place I feel safe and cared for - coming from someone with my condition that means whole lot. I've been to other Crunch Fitness gyms and while they are nice no place compares to Sioux Falls. If I could give Nicole and her team more than 5 stars I would. Please come and check it out for yourself. I was the 3rd person signed up for this location and everyday I'm thankful I took a chance on Crunch and they took a chance on me.

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★ 1

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★ 1

The gym has signage outside saying “24/5” this signage is blatant false advertising. They’re only open 24 hours 4l3 days a week with limited hours on Monday and they close at 11 on Friday. That’s 24 hours 3 days a week 23 hours 2 days a week and limited hours on weekends. I will be contacting a lawyer for potential breach of contract.

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★ 5

Some of the reviews on here are getting silly
my credentials:
African American
former employee
now a current member
Nicole was the best boss I have ever had she wouldn’t only go above and beyond herself but she gave us the correct leadership and motivation to do it ourselves… the racist comment thing is an absolute lie. She herself goes out of her way to make everyone feel welcomed. Being that crunch is a “no judgement no limits” organization, they literally couldn’t have hired a better GM for the gym. and the facility is ran amazing! Not only do we do hourly checks we have zones, cleaning list, and must update with photos so staff can’t lie. And that’s just the people up front. They also have janitors who are in the gym during the day cleaning on top of it.
Crunch is an amazing gym don’t read the silly comments and believe everything that’s said. Shoot even if you don’t believe mine go check it out for yourself!

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★ 1

Hard to cancel membership here… and misinformation from staff here about plans and packages meanwhile I signed up in person not online…
and tell me why they don’t have a proper customer care line for guests that have issues to call and resolve issues.

if I could give zero stars, I would 👎🏾

Not transparent with their fees.

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★ 5

Id like to say Crunch Sioux Falls has been a great experience. Friendly staff. Equipment is usually pretty clean. One of the front desk staff Brian has been a great help setting up my membership and my current upgrade. He was a very charismatic salesman. I've seen great results over the past months and look forward to coming here many years in the foreseeable future.

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★ 4

Staff is friendly. Equipment and facility is clean. Tanning bed and sauna are both great. Bathrooms could use a little more attention when cleaned.

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★ 1

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★ 5

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★ 3

I like the price.

When is the automatic outside door button going to work?

This has been reported for 2 months.

I have a hard time opening the heavy door.

Please respond.

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★ 1

You are constantly charging me, won’t cancel my membership and also have the worst phone system like why does it just keep repeating the same thing over and over it’s useless.

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★ 5

Una excelente instalación..con muy buenos profesionales 👍

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★ 5

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★ 5

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★ 1

I’ve had a bit of run in with rude employees which I understand people have their bad days, although for the older blonde lady was completely rude. I had 2 friends come in and I had the $35 a month members, of course I tried to sign them in as guest (I should’ve asked more questions because you can only have one). In response she told me that I can only have one guest, I tried to sign my buddy up but she was more fixed on the minor (his little brother). I understand there is an agreement for parents although i was trying to shift the attention towards the older one, as we’re trying to tell her information that she’s asking for she proceeds to roll her eyes towards. I’m
Telling myself maybe she’s having a bad day so we continue then she rudely asked for his brother to take his helmet off and yelled to speak up louder. We ended up basically leaving and I plan on canceling my membership, there is no need to be rude to people who don’t understand the terms of agreement. Let alone even when people are planning on signing up it’s expected to be nice and thoughtful, not rude and complain overall. So if you plan on going to a gym where it’s nice and friendly crunch isn’t the place let alone for patience and understanding.

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★ 5

Megusta tiene mucha varieda para haser ejersicio todo nuevo mi favorito

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★ 5

I enjoy going to the classes they offer here. (Randy is a great Trainer)Staff is friendly for the most part. Only thing I don't care for is how all the treadmills and elliptical machines are in the back facing all the people on the machines. The moment I get up I feel like everyone is staring at me. (Just a girl thing)

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★ 5

I have watched this gym open in the fall and evolve and it's become an addiction! And I really didn't want to like it in the beginning.

I have attended all of the fitness classes that Crunch has to offer. I have watched the fitness programming blossom under Lizzie, as she hired amazing, passionate fitness class instructors.

I highly recommend Ashley's hot yoga sculpt. She always goes above and beyond in her classes, even offering cold towels after the intense workout in the hot studio. She offers 2-3 modification for each exercise making it doable for all preferences and abilities of her clients. She listens to her regulars and it's clear it's not just a job to her. Also, Valerie does a tremendous job challenging her clients and really teaching form and is super fun and personable. If you're into Zumba, Danielle slays it.

For the price of membership, especially with tanning and daycare and unlimited fitness classes. CRUNCH FITNESS IS UNBEATABLE.

Again, I really didn't want to like it as I was partial to my gym. But the community is warm and welcoming for people of all fitness levels. I recommend to all. Thanks and congratulations Crunch!

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★ 5

I enjoy the variety of classes offered during the evenings and Saturdays, which are when I am available to work out. After allowing myself to get out of shape, I appreciate the structure of the classes to give me a commitment as well as structure. The instructors have been very encouraging, knowledgeable, and fun. I also enjoy the comradery I experience amongst the other "regulars" of the classes I attend. The staff have been friendly and helpful whenever I have questions.

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★ 1

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★ 5

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★ 5

I’m convinced most of the poor reviews aren’t familiar with gym chains like crunch and can’t read their contracts in full. I’ve had a great experience at Crunch. True there isn’t as many amenities as there are at higher end gyms, but at this price point, I wouldn’t expect things like towel service. There’s a great amount of machines and weight areas. I’ve never had an issue getting the workout done that I want. The class selection is great, and having Ride classes included at only $30 a month can’t be beat. There are annual fees, but it’s clearly listed when you sign up. Their contracts are just like any other major gym in town. I’m very happy with my experience at Crunch so far.

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★ 3

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★ 1

It’s a nice and open gym but the fact that they can peer pressure a MINOR into paying $1000-2000 for the first “3 month agreement” of a trainer program, WITHOUT a legal parent or older sibling around to look over things. This should be, and IS illegal to do, and is just very disgusting. Other gyms were more strict about minors signing and being within their gym, it seemed like this one just allowed anything for some extra cash. Very disappointed, but if you do decide to go here, just sign up for the bare minimum and ignore them.

UPDATE: THEY CHARGED ME AGAIN AFTER A PERSON CALLED ME SAYING IT WAS CANCELLED. I GUESS STEALING FROM MINORS IS FUN FOR THEM!

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★ 1

Worst gym I've ever been too. Staff are rude and have attitude. I don't even want to ask the staff anything because the girl i did try to bring a question to just have me an up down and just acted annoyed. 1 of each equipment that I do use and a million of the ones I don't so the ones I do want are always taken. Tiny locker room that's really cramped. The colors are LOUD. So if that matteres to you. I haven't hated a gym until now :) I knew I wasn't a fan of bigger gyms but I needed a cheaper option for the summer as i dont spend as much time in the gym in the nicer months. So I gave it a try. Never again 😃

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★ 5

Great gym for the price. Can be packed at peak times

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★ 5

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★ 5

Can't beat the prices

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★ 1

This place is ABSURDLY busy all day. 99% of the members are not serious. they will sit on their phone for 10 minutes on a machine. no point in going because you genuinely cannot get anything done.

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★ 5

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★ 5

Great gym. The cleanliness as gotten way better because of that lady that cleans I can see her working really hard everyday. Staff is very welcoming. Plenty of equipment especially for the amount of traffic it is.

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★ 1

Was a cool gym to go to, however when I canceled because I was moving 12 hours away. Not only did they not cancel my
Membership and continue to try and charge me month/month. But when I call in to say “hey I’ve moved and canceled before I left” the response I got back was “well you owe this, and if it’s not paid well send it to collections and you can deal with that” paired with “you should have read the terms and conditions of the contract. In there it has our 60 day annual policy that’s $50.” Which was never told to me when I signed up.

Figured the month to month billing would be a good option considering I was moving. Not only did I not think they’d charge me after I canceled but now I supposedly owe $91, and the staff member said they wouldn’t do anything but send it to collections. You guys suck

Update: Have called in 4 times over the last week. Workers are still refusing to let me just cancel the membership like I tried to on 2/21. And are now saying I owe $145, and they’ll knock off my late fee. Yet they still haven’t cancelled my membership, and on the day I tried to cancel i would have owed $53.24 now to do “their best” want me to pay $145 because THEY STILL HAVENT CANCELLED MY ACCOUNT. “Well we can waive your late fee and you can pay $100”. Tell me why the hell I would pay $50 more than what I would owe. Sorry you company is negligent

Both Gm and “Owner” have not responded to emails I have sent over the last week, boom another $20. Almost laughable how dumb this process is

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★ 1

Went there with my friend I just turned 15 lady a front desk said I need a supervisor like it literally said on the website 15 to go there without a supervisor

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★ 5

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★ 5

Great gym, tons of 5 star equipment, plenty of room, great price, friendly staff! This I have against Crunch: You’re in the Bible Belt, play some cleaner music for Pete’s sake.

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★ 1

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★ 5

Workout

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★ 5

Great equipment, Nice employees and ovr a very welcoming place.

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★ 5

I came in with my friend Sunday morning (Easter) and I was so impressed with the lady working the front desk. (I believe her name was Kayla). She had a warm enthusiastic welcome for us when we walked in the door, checked my friend in, got me all set up as a guest and just had an amazing attitude the whole time. While there, I noticed if she was not actively answering the phone or checking someone in she was making sure everyone that walked in or out of that front door were acknowledged with a “Good Morning” or a “have a good day”. When we got done and went to leave she made sure to tell us thank you and wished us a Happy Easter. That right there is an employee who cares about her job. I sure hope she sticks around because that is definitely someone that you as a company should want around for a long time. If members could nominate employees for employee of the month she would be my vote.

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★ 1

I got charged a $50 fee for canceling my membership. I wasn’t using my membership and I thought to cancel it to stop getting charged on my card, and I find this ridiculous, they don’t clearly state this in their terms of conditions. And they add that it’s for “equipment upkeep, facility maintenance and periodic upgrades at our locations” and $50 for that is ridiculous, I wouldn’t have a problem if it were $10-$15 dollar fee but $50 is just a stupid amount for a cancellation fee”

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★ 5

I just want to give a shout out to Akwa he is truly the man he has went out of his way a few occasions to help me and one of friends out when needing help!! You the best appreciate you!

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★ 1

After meeting with the trainers, I wholeheartedly believe that their primary concern is helping people get fit as safely as possible. The facility itself is solid and has enough space that they still have quieter hours.

However, I was literally charged a late fee, in addition to other fees, on my /first/ day. When I raised a concern about this, they instantly resorted to the "we have you in a contract now, so go away" tactics that gyms have a bad reputation for.

I recommend avoiding because of dirty billing practices and unhelpful staff, but it seems like a nice place outside of that.

[edit] After being prompted to contact Fitness Ventures in order to discuss my claims of scammy practices, my concerns were forwarded to Crunch Fitness.

[edit-2] I never got that call back, but persistence paid off and I finally talked to someone that said they were able to resolve the issue. Fingers crossed ... this should now be one of those non-member reviews. :)

[edit-3] It turned out nothing was resolved and they've just been letting my (supposedly non-existent) account accrue late fees before sending it off to collections. Fortunately, I kept all of the confirmation that my account was closed and current, so I'll just have to share paperwork with the collections agency before the mistake of considering Crunch Fitness is fully resolved.

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★ 1

I asked several times that the clocks be set to the correct time, as I missed a business call because the clocks were wrong. The mgr told me to carry my phone. I told her that my gym time is phone free. She then said, go buy a watch. The place is surprisingly dirty around the machines, the sauna is FILTHY under the benches, the locker bottoms are dirt covered. Their supposed low rates are a lie. You owe an "annual fee" even if you are only here temporarily. BUYER BEWARE

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★ 5

I started CRUNCH fitness a few weeks after I had ACL/Menicus surgery. I was still in a full locked leg brace and got around on a scooter. I knew I needed to be doing something even with my lower extremity limitations. Our location here in Sioux Falls had just recently opened and I knew that it would be a great opportunity to work with a Personal Trainer and continue on my fitness journey. I found out one of my old coaches was at CRUNCH and to my delight he had room on his calendar to get me going. Enough cannot be said enough how much Stephen Javier has done for me since December 4, 2023. He has been so patient, so kind, also knows when to push me to that next level. Stephen worked in tandum with what I was doing at physical therapy and we worked hard. I am 17 weeks post op and I have not been in this good of shape in a very long time. I absolutely love having a personal trainer. There is just something about that relationship that it’s a friendship, it’s the highlight of my day. I would recommend to everyone I know to give Personal Training a try. It might not be for everyone, but you never know until you try. Stephen has helped me crush a lot of milestones since Dec. 4th.

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★ 2

So I got my membership months ago, never used it, and made my payments anyway, just cancelled it after paying 128$ for me and my wife now there charging me an extra 116$ for who knows what. The wellness center never did me dirty like this. If I were you I go somewhere else.

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★ 5

I am so happy Crunch came to Sioux Falls! I love the gym and amenities but most of all Ryley is the best trainer. If you are looking for a trainer who is positive, encouraging and knows his stuff - it's Ryley!

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★ 5

Mi GYM Favorito!!

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★ 2

Only reason I am leaving 2 stars is because every single time for the last two months I’ve gone to this location tanning is broken. Really need to do something to fix this as it’s a consistent problem day in and out. One of the only reasons I got the higher membership was for the tanning and with my work schedule it only works for me to go in the mornings. Debating on canceling my membership altogether just because of the issues and they don’t seem to get fixed at all

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★ 1

This business is approaching minor girls to sign up for accounts without parental consent or parents present. Not only that, but they have been drawing membership funds from our account which my daughter gave them, WITHOUT an ACH authorization signed by an account holder. They are using predatory tactics not only to up their membership numbers, but also to get young children in their building without parents present. Stay far away from any business that thinks this type of behavior is appropriate on ANY level.

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★ 5

Carter is an encouraging and excellent trainer. He pushes me when I need it but will explain the why of doing it along the way. Since working with him, I have been more active and seen huge improvements in my balance. I went from dreading/avoiding the gym to coming to the gym with a smile each session.

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★ 5

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★ 1

I’m a new(ish) member. After having my son I was thrilled we were getting a new gym that provided childcare/babysitting.

The last 2 experiences with bringing my son have not been great. After bringing my son today he was not happy when dropping him off. Instead of trying to sooth my son to redirect him to another area to play, they let him stand there and cry. I was only able to stretch and get one set of reps in before I was called and told I need to pick him up. (Roughly 10 minutes after dropping him off). When going in to grab him he was standing in the same spot after leaving him. Hyperventilating. And shaking.

There have been many times I’ve walked in and the workers are on their phones, and not interacting with children. If you are going to provide childcare, I recommend teaching your workers that it’s more than sitting at the desk and checking children in. It also involves interacting with children. Making sure they are comforted. And have a safe environment.

I love the gym atmosphere. And I love getting a good workout in your facility. But I cannot believe the carelessness of the workers in your childcare program.

Sincerely ,
An upset momma that wants to be healthy for her child.

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★ 4

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★ 5

I absolutely love this place!! Everyone is so incredibly kind and having the option for an affordable personal training session on your schedule is SO awesome. (Carter is THEE best, by the way). The Hydro Massage Beds, Sauna, and tanning beds are a huge perk too. Cannot praise Crunch Fitness enough. 😁

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★ 5

Leila awesome trainer

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★ 2

Definitely a great size place and they have everything you need. The reason I'm leaving two stars is because I saw a guy pass out there and there was no front desk available because he was busy talking to two women I should say he was definitely flirting with him. Then when I went and got him to help out the man who had passed out he just nonchalantly walked over there didn't call for any help or anything definitely didn't act like it was a serious situation when the guy was pure white the guy definitely needed medical attention and he didn't call anybody.

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★ 5

In January I decided I was tired of being unhealthy so I got a membership at Crunch and a personal trainer. Jalen has encouraged me and pushed me to limits I never thought I could reach. He consistently reminds me that he will not let me fail even when I just want to give up. Thanks Jalen for giving me the confidence to push through!!

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★ 5

Current member. I joined Crunch Fitness from another gym in town because Crunch Fitness had so much more to offer! I love the Hydromassage and tanning that is included with certain memberships. I did the initial meeting with a trainer, Grace L. I immediately knew Grace was the perfect fit for me. Grace tailored a program to meet my needs. Grace has taught me so much! which I have been fitness focused for awhile and lifting on my own but since working with Grace L. I have seen a major change in my fitness and ability! Thank you, Grace! I love Crunch Fitness and I look forward to checking in 5 days a week for my sweat sesh!

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★ 5

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★ 5

Absolutely love this place! It’s huge so you very rarely have to wait for any machines! I signed up for a personal trainer and Jalen has been absolutely the best! He’s informative, patient and very helpful, and pushes me when I need it!! I would def sign up with him again!! AND the tanning, hydro massage & sauna are a plus!! 5 stars all around!!

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★ 5

I started at crunch in the middle of January beginning a new fitness journey and I signed up for a personal trainer. I’ve been training with Joe and each session has exceeded my expectations. Joe knows what he’s doing when it comes to technique, different exercises and the level of difficulty needed for each workout. He adjusts the workouts to fit my needs while still pushing and challenging me each workout. Each session I feel I am improving and I am glad I made the decision to continue my sessions with Joe. Worth the money and the time.

Source: Google