★ 1

Staff is very rude. Would not recommend attending this location. The short bald manager always goes out of his way to interrupt or bother me while I’m working out.

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★ 3

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★ 3

Overall, it's not as up to date as the other locations I've visited. My only question is is there a moratorium on using the showers in the morning. On several reccent occasions, the staff has either locked all the showers or been told they are not to be used. I understand the frustration of having to clean the locker rooms constantly but shower availability is part of membership. I've never had this experience at the Southaven, the Lakeland, or the Collierville locations. Your input is welcomed.

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★ 5

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★ 1

Terrible. Every treadmill I saw was covered in some gross sticky goo. Went over to the Planet Fitness where I now pay the same and the machines aren't disgusting.

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★ 5

Great place to workout not busy at all

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★ 1

Update! Car was stolen today and of course security wasn’t any help! If you value what you have stay away! The complex don’t care and security is in if! Stole my corvette with no witness!! In the gym 40 minutes! Inside job be safe

The free weights arr always “ all over the place “ the showroom has 1 working shower and it takes at least 15-20 minutes for warm water!!!!!

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★ 3

ATC el ambiente es muy bueno solo que hay una persona nose si es el gerente o encargado del personal de ATC pero es arrogante y poco amable

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★ 5

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★ 5

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★ 1

Damn why did they change the membership prices? I just check this like 2 days ago and it was only 25 bucks and now it’s 35 a month with a 45 dollar processing fee wth!?

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★ 1

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★ 1

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★ 1

I honestly try to be civil but the manager is an absolute bane. The amount of times I’ve played it cool around him not to write this review is too many times to count. Today I reached my point with him. In all of my ATC membership years I’ve never been told I can’t work out in my work clothes. I have on a polo shirt and Cargo pants and was told I could not workout in my clothes and I would need to change. Mind you I go to dang near every location on my free time whether if it’s a break or lunch to get a workout in and I have no issue. I acknowledge Mike’s concern and leave no confrontation whatsoever. I will say this I only did that because I’m not in a position or mood for arguing with him especially when he was not on the clock. There seems to be a persistent problem with him and gym members that need to be resolved because several members have told me their dislike for him cause of his attitude and rude behavior. As a service member I respect him for what he has done for his country however as a customer/member I will not tolerate the constant behavior me or other members have tolerated. I pray he receives proper training and a fresh outlook on working here. I understand managing a gym because I ran one myself but there’s a level of decency to doing it. Again I want him to succeed and learn from this. In no shape or form do I want him reprimanded for this. I just want his treatment of members to improve.

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★ 4

It was consistent, clean, decently crowded, i wish it’s bigger in the free weights section. They have almost a million (*exaggeration obviously) treadmills, which are useless.

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★ 1

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★ 1

El tipo q está por las mañanas en recepción es muy pedante arrogante y grosero deberían poner a tensión en eso el demás personal muy bueno..

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★ 1

Front desk dude is very arrogant. Hydro machines are broken half the time. All other ATC personnel are cordial. Only reason I use this one because of convenience to work. My 2 cents.

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★ 5

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★ 1

Don’t go when it’s getting dark unless you want your car broken into. They most definitely need security patrolling the lot!

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★ 5

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★ 2

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★ 1

I had joined ATC Fitness East on Quince Road a couple of months ago, but I never worked out there. I'll tell you why. I signed up online for the Premium account and then went and picked up my card to get access. It wasn't a great experience at all. The White Manager at the desk seemed so weird and low-key racist. He didn't show me the club, discuss any of the details about my membership or the perks...nothing. He gave me my card, took my pic, and told me how to use my card to get into the club and was happy to send me on my way. As a Black man, I don't stay anywhere where I don't feel welcomed or comfortable. You could tell they were going to have the attitude that they were going to be "watching" me...if you understand you understand. You could tell he was also disappointed that I was Black. Also, if you're not a Black person, I don't want to hear your two cents. You develop intuition about racism when you're the recipient of racism for years. I would tell all Black people, not sure how they treat other minorities, TO NOT JOIN THIS CLUB especially at this location. Also, they force you to pay a month to cancel your membership, which I think is very sneaky. I will NEVER patronize ATC Fitness again.

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★ 1

Not a safe place to workout. You will have people break in your car every night. I saw it and experienced, not worth it.
When you cancel your membership they will charge you $15.

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★ 5

Great facility

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★ 1

Don’t come here. The only thing holding me here is the connections I have to other members and some of the employees, and that might not be enough anymore. The lot it sits in is a prime location for car break ins. Just came back after a month off and like the lady before said, very empty. I’ve known so many members that just stop coming to this location altogether. Especially when it starts to get late and for a reason. Two break ins as I’m leaving and the parking lot security was sitting right there and didn’t even see it, but they don’t always have marked cars so no one cares even if they are sitting there cause it’s not deterring the crime. Talking to management will get you no where don’t even try. Sadly if they don’t fix this problem they won’t have any members to keep it open. I’m not paying money monthly only to risk leaving with a 500, 600 dollar bill to fix my window.

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★ 1

Today I’ve experienced an unprofessional approach from this individual “Mike”, he would not provide his last name. Today 7/21/2023 1:25pm. I don’t know if he is the Manager/ Supervisor.
But as a Manager/Human Resources in this field for over 7yrs. This is unacceptable behavior. My membership with ATC Fitness has been at least 8yrs or plus. I have never experienced this behavior on any level with any other locations. This location (EAST MEMPHIS) stays “EMPTY” all the time. The other young men, beautiful hearts, always greeting everyone and very pleasant. When I informed “Mike”/ Supervisor that I’m reporting this behavior, he didn’t think that my voice hold any weight. If this matter doesn’t change, as a paying “consumer” I know the value of my business. I will NOT TOLERATE this mess. If “MIKE” is the site Supervisor. DO NOT SIGN UP!! You will regret it!! OUR VOICE IS POWERFUL, AND WE AS “CONSUMER”HAVE THE POWER TO DEMAND HOW WE ARE TREATED WHEN ITS OUR MONEY THAT HOLDS YOUR SALARY SIR !AND KEEP THAT LOCATION AT FLOAT…. Less consumers, less position.

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★ 5

Best place ever

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★ 1

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★ 4

Nice clean and quiet gym

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★ 5

24 hours access. Never crowded. Clean. Exactly what I am looking for.

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★ 5

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★ 1

I've been going to this gym for like 7 years now. Now that they have a new guy on staff named Mike, the gym is garbage. I will never go back again!!! Please watch who you hire because people like Mike will run people off to better gyms.... Mike asked me to put my bag up on the wall which I had a problem with because I have been robbed before stolen from stolen from my car. They breaking cars on that particular car lot all the time. I'm not going to let anyone walk out the gym with my bag in my valuable belongings

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★ 5

Don’t have any problems with the gym. Love that it’s 24hrs. Great variety of equipment. Manager was a big help as well.

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★ 5

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★ 5

Great staff and great place to go. The one off Macon is the best!!! Clean and great folks.

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★ 4

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★ 5

This is the most cleanest gym I've ever been in. Machines are free and parking is available. A little far but it's worth it. 👍🏾

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★ 5

Great gym for people who have difficult schedules. Just the right amount of equipment you need.

Great gym price!!!!

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★ 5

This is a fantastic gym! It met and exceeded all of my expectations and needs! Great job!

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★ 1

Mike is the worse manager I’ve seen here in all the years I’ve been coming. Hopefully they rotate him soon. Otherwise I’d say avoid this location.

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★ 5

ATC Fitness have a professional and incredibly knowledgeable staff that will go above and beyond to help personalize a plan to meet your health goals. Classes are great and various options in both duration and time slots each day. I could not recommend them enough.

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★ 5

The best place in TN where you can share your fitness goals. Trainers want nothing more than for you to be your healthiest you and they go the extra mile to make sure you get there! Facility is amazing!!

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★ 1

Staff is unbearably rude and confrontational. 3 of my friends have stopped coming. I only come now to meet up with one freind from time to time. It's as if they don't want me to be here they make it so difficult to get in when they know me recognize me and I have keycard.. just terrible. Awful experience. Can't say enough negative things about this place.

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★ 3

This location did not have a large variety of equipment.

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★ 5

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★ 4

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★ 5

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★ 5

I’ve loved the gym since i started and have always been greeted when entering. Love it there

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★ 5

I LOVED IT THAT'S A BAD MOTHERFCKR

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★ 5

Great gym

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

Great gym! The 24hr access is super convenient 👍🏾👍🏾

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★ 5

Great place. Friendly staff. Peaceful atmosphere!

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★ 1

Do not go .

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★ 5

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★ 5

I'm a new member and the staff was super welcoming and helpful. Great gum with plenty of space and equipment. Really glad I chose Spottswood ATC!!

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★ 5

Very comfortable place to be at especially when you get passion for working out

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★ 4

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★ 2

I cancelled in 2020 because of the pandemic. I rejoined recently, but I found that three pairs of the lighter weights I need to work an injured shoulder were missing from the rack. When I checked with the front desk, I was told that those weights were taken and, for various reasons, would not be replaced. Those weights are such a key part of my regular routine that I am considering another facility. I noticed that they are very frequently used by other customers, too. My guess is that their popularity is why they were taken.

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★ 3

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★ 5

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★ 5

It's been a blessing in disguise, the whole COVID lockdown. Nobody is ever here, so I don't have to worry about using any of the free weights or machines. I can come in, knock out my workout, and be on my way. Plenty of cardio equipment, too, which is great, because I hate just jogging on pavement. Also? 15 a month is a good way to not break the bank when trying to put on some lean mass.

Basically, lockdown and ATC helped get me back in shape. Down 30lbs and still counting. Thank yall.

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★ 5

Great gym

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★ 4

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★ 5

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★ 4

👍

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★ 3

Excellent on keeping the place clean during this time but interaction with the customers dull

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★ 4

Nice facility, clean n very easy to get a great rehab workout!!

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★ 5

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★ 5

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★ 4

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★ 5

Nice price and good staff

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★ 5

I love ATC , monthly fees are cheap and annually fee is cheap, only thing I hate is most of the customers stand around too much chatting, hogging machines! But they keep it clean and sanitized

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★ 5

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★ 5

Gym is awesome .. you will love it but one thing , please do not leave ANYTHING in your car . My wallet got stolen today and plenty others so I’m writing to hopefully save another . Locking your doors don’t work, just bring it inside with a bag or leave it home please

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★ 4

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★ 5

I really don’t like large, busy gyms. So, this gym is PERFECT for me! I like this gym because it’s quiet, the receptionists are friendly, and it offers a reasonable amount of equipment for only $15/month. This gym gives you exactly what you need to successfully reach your goals. The ladies room is fairly clean and the equipment is maintained very well. If something is broken, it’s usually repaired within a reasonable amount of time.

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★ 5

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★ 5

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★ 5

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★ 2

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★ 3

Great gym, especially when they get back to being open 24 hrs. One thing, it's musty. Even at night sometimes. This is the only location I've been to that's like that. C'mon, the ONLY one?? Fix it, please 🙏🙏🙏🙏🙏🙏🙏?!??!?!?

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★ 5

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★ 4

I really enjoy using the ATC facility. The staff are very friendly, the gym is well maintained, and the equipment is well maintained. I don't often recommend anything but I would recommend this gym.

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★ 5

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★ 1

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★ 5

Always clean!

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★ 5

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★ 1

Should not be this inconvenient to cancel. Never coming back

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★ 4

The machines are always in working order but the TVs go out sometimes. It's always clean and the customer service is great

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★ 5

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★ 5

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★ 5

Staff is great

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★ 5

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★ 5

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★ 5

24/7 Fitness center. SAYNOMO

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★ 5

Not crowded and great tanning beds.

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★ 3

Decent gym. No classes just equipment.

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★ 5

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★ 5

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★ 2

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★ 5

Great work out spot.

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★ 4

Great shrimp Alfredo.
Awesome cheddar biscuits.

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★ 5

I loved it

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★ 4

Good workout available

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★ 5

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★ 2

I have been going to the Quince/Kirby location for yearsssss, since the 24/hr fitness closed on Poplar.
Their “newer” manager, Robert, is cocky and rude. When I say cocky, he runs the gym like it’s his way or the highway, saying “this is MY gym” ... could have sworn the people working out are paying for it to be OUR gym. He throws customer service out the window because of his ego and rooster mentality. Our confrontation was so unnecessary, he was so belittling... I HATED going to the gym after that. He was always in the way when he felt like chatting with members in the small weight room area. The workers are a lot more lax working under him so it’s not as clean anymore and weights are NEVER racked up. They NEVER enforce that rule, I am a small woman, it made my experience not great at all, racking up after huge men... ALL THE TIME just to get my workout started.
Now that I have moved, I transferred to Colonial ATC and WOW what a difference. Colonial location is so clean, professional, and new-feeling. The weights are ALWAYS racked up... which says a lot when something small like that is immediately noticed. It makes for a better feeling of community and equal respect.

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★ 5

Love this gym.

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★ 5

This gym is perfect for people with a busy schedule.

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★ 1

Current manger (Robert) is very unprofessional and runs this particular location like a college fraternity house. . ATC Fitness is a great company but I would definitely advise you to stay away from the Kirby & Quince location while its under this particular management.

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★ 5

Fair price and not cheesy. Always open. Consistently clean, staff punctual, responsive, and courteous. Just the right size with all equipment you would need. Meaning free-weights have rack of dumbbells from 5 to 120 lbs. multiple benches, including incline, decline. Only issue sometimes is that there is only one free weight squat rack. Can easily use for barbell deadlifts. All types of hammer strength type machines good quality. All types of life fitness cardio machines - rowing, real stairs, bikes, treadmills, elipticals, etc. Multiple tanning beds if that is your thing.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Nice and friendly gym with a great staff.

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★ 4

Love it very clean

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★ 5

Excellent gym!!!

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★ 5

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★ 5

Me gusta mucho lugar muy comodo para ejercitarse.

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★ 5

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★ 5

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★ 5

24 hour gym with a variety of strength and cardio equipment. Very reasonable membership rates. Bring your own towels. The tanning beds aren't exactly promoting an image of health, but if that's something you're interested in, they have them here.

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★ 5

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★ 4

My go to gym. Friendly staff and 24hrs!

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★ 5

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★ 5

Excellent gym for the money. Great equipment and very good facility.

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★ 4

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★ 4

Great place to work out! The membership is reasonable.

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★ 4

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★ 5

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★ 5

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★ 5

This is a cool little gym. I was in town for only few days and what they do instead of a "trial period" they ask you to donate $25 dollars to a Charity! I love that idea! Cardio machines are little run down and I believe there is only 1 or 2 squat racks.

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★ 4

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★ 5

They have the weight and equipment a serious lifter needs and 24 hour access. What else is there to be said?

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★ 1

They are awful! The people who work the front desk do not greet you and they are just children. I witnessed two men who worked there harassing a woman. I am canceling and going with another company. They are poorly managed and clearly no one cares. Also, someone should bring them a white sheet to put on, that's how openly racist they act.

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★ 4

ATC is a very good fit for my workout needs. It's a fairly basic gym with free weights, weight machines, and cardio machines. All the cardio machines have built in televisions which I like very much. No fancy trainers or swimming pool. They also have tanning though I've never used that service. Very reasonable prices with no contract. I also like that I have access 24/7. It has always been clean and there are plenty of machines to go around. I wish they had a location inside the 240 loop, but this location isn't too far from Poplar and is right off 385, so access is pretty easy even for those of us who live a little closer in town, There's always plenty of parking nearby too. In short, a good smaller gym for anybody who doesn't need a lot of frills or help developing a workout routine.

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★ 2

I've been using ATC for over 2 years now.

Pros:
Price. It's tough to beat the price.

Cons:
The staff isn't very friendly. They do not wear name tags and seemed bothered if you ask anything of them.

Two benches in the guys locker room makes it tough if there are more than 2 guys changing at one time.

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★ 4

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