★ 5

Absolutely LOVE my gym! I joined when Club 4 first opened in Knoxville & would never go anywhere else to work out! They have been supportive in my weight loss journey and always available for questions and help! Best gym around!

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★ 5

Organized, clean, with a wide variety of equipment and plenty of space to work out

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★ 1

Not recommended unless you intend to stay with this gym for eternity. Would have given it 4-5 stars based on the actual gym and staff, but dealing with the company that handles their accounts - ABC Fitness Solutions - will raise your blood pressure and make you wish you had never signed up in the first place. I have recently come across several reviews complaining about the same issue and fault Club4 for continuing to outsource their account management to avoid having to deal with customers in person. I wish I had read them before signing up! Do better, Club4. If not for the extremely frustrating experience of trying to cancel, I would have come back when possible.

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★ 3

It's cheap and the hours are good (even without paying extra for 24 hour access). The atmosphere is much better than a place like planet fitness.
However, they do not maintain their equipment. There basically aren't any treadmills i can actually run on because they shake so bad or randomly stop so you run into the console. Also weights are starting to split, they haven't replaced broken safety clips etc. If the maintenance doesn't improve I'll have to start looking elsewhere.

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★ 5

Love this Gym!!

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★ 4

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★ 5

Great gym! PLEASE bring on to Blount county!

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★ 4

This is a great facility, with good access for any time you want to go. My only issue is they over sold membership, and need to open other locations to relieve pressure.

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★ 1

My daughter signed up for a “free” 2 week trial. So far this has cost her $120 and they continue to try to bill a $26 “renewal” fee although her membership cancellation is “pending”. We have been to the gym on 3 separate occasions and numerous emails and phone calls trying to take care of this matter without any resolution. SCAM. Different excuses depending on who you talk to. Just don’t do it!! Please read all the reviews - this is obviously an issue as it is mentioned by numerous people.

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★ 1

Was excited to try a new gym after moving from NC and you can only get a free trial if you have a TN state ID. Absolutely ridiculous.

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★ 1

I only went to this gym once—for a single hour—as part of their free trial deal. What I didn’t realize is that they signed me up for an entire membership. I immediately tried to cancel after I became aware, but they continued charging me for several months after that day.

What makes this worse is that the staff knew I had only ever been there for that one day, yet they still charged me for months I never used, involved collections to harass me, and ruined my credit score as a college student.

I later found out that this isn’t an isolated incident—there are dozens if not hundreds of reviews from people with the exact same experience. Please read the reviews carefully before signing anything with this gym. They will say you have a free trial, your membership is cancelled, but continue billing you regardless without any notice until collections is involved and ruin your credit score. I hope they fix their cancellation process because it is deterring customers. Do not fall for the free trial!

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★ 1

This guy was homless and tried taking a shower at club 4 but his membership canceled of course he threw a fit and thats not ok but thats not the issue here. Another man posted a tik tok of the whole altercation and Steven the front desk guy was the one who had to deal with this. When I called to have this man get in trouble for laughing at a homless man who couldn't pay his bill the gym said there was nothing they can do and they would not suspended the other guys membership despite it being a no recording gym. As a girl I don't feel comfortable going to a gym where someone can record me post it online and the gym will not banned them despite the rules. The tik tok creators name is theonetheonlygoosenator. Very creepy vibes from this gym and the men who run it. I was there and saw the whole thing I will be canceling my membership. The creator of the tik tok and the workers are evil don't trust them and if your a girl don't go to that gym alone or when its slow. Who knows what they will do to you when the cameras are turned off

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★ 5

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★ 5

Good

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★ 1

Need to ban cell phones on the selectorized machines. People take 20 minutes to do 3 sets. Machines are poorly maintained as well as abused by clients.

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★ 5

So much room...
So many equipment options...
Clean and ascetic...

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★ 4

I love both locations but I feel like the front desk should be able to describe the classes and what they offer other than just reading it off of the schedule. Sometimes I want to know more than what's listed on the schedule.

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★ 1

This place is ran like a joke. THey make it impossible to cancel your membership sending you through 3rd parties that I was on the phone with for over an hour insisting they cancel the membership. This should have been a very basic task.

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★ 3

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★ 4

The staff deserves five stars, they're kind and helpful and always great you with a smile. The equipment three stars, the pads are worn out and cracked they dig into your skin when you're using them, cables haven't broken in a while so that's good. Still one of the best gyms in the area Right behind the cedar bluff location and crunch

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★ 1

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★ 5

Amazing people! Amazing classes, Amazing coaches!!!!

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★ 5

Great gym and strong management. Yes it does get busy, but any good gym will get busy at peak times. It’s a trade off. Carter is an elite communicator and understands customer service at a high level. You won’t find better!

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★ 5

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★ 5

This is a great gym! Everyone I’ve came in contact has been super friendly. The only problem I have seen is that the maintenance crew takes a while to complete repairs or even start them otherwise awesome place to workout. Wish they had a pool and cold tub tho

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★ 5

Great gym!! The personal trainers are wonderful, Victoria is great!

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★ 5

Been a member for about a year. The club is always clean, there’s plenty of cardio machines and weight machines for everyone. Even when the parking lot looks full, there’s still plenty of room and the gym doesn’t feel crowded.

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★ 5

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★ 5

Great gym! Always kept clean, machines are well maintained and they have lots of equipment! Staff is super awesome and helpful! I also love the 24/7 access with the $25 plan. Amazing for those of us who have crazy schedules. First gym I've truly enjoyed and kept up with.

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★ 5

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★ 5

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★ 5

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★ 4

Great gym to work out in but sometimes you walk in and there is no staff to be found at front desk or in office. Would be good to have someone at front desk at all times. Also, men’s locker room seems to have some lockers that people are using as their own personal lockers and keeping their lock and not removing when they leave or leaving their workout clothes and items in at all times to “reserve” a locker for them at all times. The locker rooms should be checked on a regular basis to remove such locks and items. My d gym would put a notice on a locker that was suspected of doing this with a date that the lock and locker contents must be removed by. If the lock and items weren’t remove the gym would cut off the lock and remove the items.

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★ 5

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★ 5

Best gym in Knoxville both locations make you feel so welcome. And the equipment is rarely broken and gets fixed in a timely manner. Been there for years no plans on going anywhere.

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★ 5

Awesome trainers ill say that

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★ 4

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★ 5

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★ 5

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★ 1

ZERO STARS! Place is borderline a cult. Super hard to cancel, rude staff etc

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★ 5

I finally have decided to get my weight under control and out of the few gyms Ive tried I have really liked this one. I signed up for one of their personal trainers(Johnny) and I have loved it. The food plan and exercise plan has helped tremendously and I have definitely become a die hard fan of this gym!

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★ 5

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★ 5

Me and my son come at night on Mondays and Thursdays and I really enjoyed coming I wish I could come more but I don't have a ride but them two days but I enjoy it when I come it's a lot of fun and he seems to enjoy it too now and I'm really happy that he is cuz we're both overweight.

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★ 5

First thing’s first, I’ve been going to Club4 for almost five years now. The location is always clean. The staff is always nice. The equipment is always kept up. These factors AND the 24/7 access have me recommending to this place to everyone.

With that out of the way, there main reason I’m leaving this review is to shoutout a specific trainer there. I’ve been consistent with my exercising, weight lifting, dieting, etc. Because of that, I’ve always been uninterested in having a personal trainer. As long as I was making progress, I thought “what’s the point?” Then one day, I was gifted a dozen 30 min training sessions from a friend, so I figured “why not?”

Those sessions ended up being the best present anyone’s ever gotten me. The experience has been enjoyable, humbling, informative, and downright one of the best parts of every week. Once I’m out of sessions, I’m not sure what I’m going to do, but if I decide to continue the sessions, I know it would be worth it.

Before I had a personal trainer, I was always recommending Club4, but after the invaluable time I’ve spent with Sam Hunter, I can’t keep my mouth shut.

I understand everyone has had their own experience here, and each one is more different than the last. Personally, I’ve had a solid four years here, and I’m not going anywhere unless it does.

Edit: Thanks for everything, Sam!

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★ 5

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★ 5

Some baddies go here😂😂

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★ 5

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★ 5

Best place to go and workout and get results. The stuff is friendly and very helpful. Also it has a daycare for the little to play while you workout. I would recommend to come and visit and see for yourself how wonderful it is.

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★ 5

⭐️⭐️⭐️⭐️⭐️
Club4 Fitness is the real deal.

From the moment I walked in, I knew I found my gym. The equipment is top-notch and always clean, the atmosphere is welcoming, and there’s a great balance between serious lifters and people just starting their fitness journey. What sets this place apart, though, is the staff — always friendly, helpful, and genuinely invested in making sure members feel supported.

Whether I'm hitting the weights, taking a class, or doing cardio, I never feel overcrowded or rushed. The hours are flexible, the music keeps you motivated, and the vibe pushes you to go that extra rep. Club4 isn’t just a gym — it’s where progress happens.

[Takes about as long to make AI not sound like AI as it does to write a heartfelt reply. I didn't even try. ☝️ Haha. You guys are awesome, though! 💪]

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★ 5

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★ 5

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★ 3

The gym is not bad, but machines seem to break down often, and take a long time to get fixed

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★ 5

Thomas is the best trainer ever

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★ 5

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★ 5

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★ 5

I walk in sad mad. I lift heavy thing. Sad mad go away. Life good again for little while. Good time. I stay for long time 👍🏼

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★ 5

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★ 5

Club4 at Western Ave has excellent staff and plenty of equipment allowing a variety of exercises for the same muscle category. 💪

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★ 5

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★ 3

Nice size gym , lots of equipment to use. Problem is the equipment has not at all been maintained , the bathrooms / locker rooms are nasty , doesn’t seem like anyone cleans them. Water fountains are not usable , you try to drink out of them and barely any water comes out the spigot. The hydromassage they only have 3 and only 2 of them work. I only go to this gym because I moved to this area , I will take the extra 10 minutes to go to the other CLUB4 on Peter’s Rd. At least over there they maintain that facility better than this one. I’m surprised this location has 4.1 stars , if I can do 1/2 a star I would give the Western location 2 1/2 stars

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★ 5

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★ 5

You should definitely go here ask for Donta he's a personal trainer who meets you were you are help set attainable goals pushes and motivates you to want better for yourself he helps with meal plans and I'm not gone say diet but a eating regimen that will help you attain goals faster he is a total vibe he rocks.

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★ 5

I just signed up today. I'm very impressed of all that you get for such a fair price! The staff is very friendly and helpful. The gym is very clean.

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★ 5

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★ 2

Several machines are broken or missing parts. Several cardio machines have TVs that don't work or have trash in the cup holders. The water machine closest to the front desk comes out in a very slow trickle. There are usually 4-5 employees chit chatting at the front desk when they should be paying attention to things that are dirty or not functioning

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★ 5

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★ 1

DO NOT SIGN UP FOR PERSONAL TRAINER!

I am moving out of State & my Trainer quit the company.
I gave them one month notice like I was told to but they are continuing to charge me monthly for Trainer Fees.
When I went in to talk to someone about it, I was told I’d have to call corporate, but they don’t have a phone number, only an email.
I have sent 2 emails to Corporate explaining that I was moving & don’t have the documents they require, like a Drivers license, utilities bill, etc. in the new state. That will take a month or more to get, after I move out there, then they will make me wait another 30 days after they get it!

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★ 1

Bad service, they blame me of not paying the membership to make me pay late fee. They just changed you things for something you don't get. Bad experience. The personal training is bad too. I suppose had training today and I didn't get it but they took the money off. Cooperating for a bad service and not satisfied at all.

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★ 2

The Western Avenue location has gone downhill since I joined about three years ago. Machines are consistently broken and the place is just plain dirty. You will be working out in the turf room and realize there is a pile of toe nails next to you. It’s gross. Only pro is the price point, but I view that as a negative because it’s essentially marketed to college kids who, quite frankly, deteriorate the place. If you can afford it, go somewhere else.

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★ 5

I like the layout of equipment here. Sauna, RLT, tanning beds and hydromassage are a regular for me!!

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★ 1

Trying to charge me after I’ve already paid my late fees

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★ 4

Awesome gym but the bland walls make it feel like a prison. Paint a couple walls with some cool designs and it would feel much better working out!

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★ 5

Excellent gym for the price! Lots of equipment variety. The sauna is a great feature! I’ve gone at “peak” times and never had an issue with getting equipment I wanted, it also never felt too crowded even during those times.

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★ 4

Please get a new playlist it is genuinely some of the worst music I’ve ever listened to in a gym, everything else is great though

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★ 1

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★ 4

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★ 4

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★ 1

Ended up with bogus charges. But the level of stress, and customer service laughing at me, and the front desk telling me they will make sure I have a ton of charges in collections, was just sooo disrespectful. Funny I joined the gym to manage my blood pressure! It took 3 people and proof from my bank to finally get a supervisor to fix my account and stop messing up my bank account. Beware.

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★ 5

Love Club4. It has changed my life, so much encouragement here!!

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★ 5

Absolutely great gym, with plenty of amenities. I've been using hotel gyms while traveling for months at a time and getting a chance to use a truly staggering range and array of equipment, machines and weights has been fantastic.
I highly recommend this gym, it has everything you could need to make yourself the way you want to be, the motivation and willpower is up to you.

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★ 5

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★ 1

What a bad experience trying to cancel my membership . They sent me to collections even though I cancelled on time .

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★ 3

It’s so hot in here. I know it’s December, but it’s over 60 degrees outside. Please turn off the heat!

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★ 5

I love this gym. It is soooo nice and huge upgrade from planet fitness. So clean and so many machines, classes and space for everyone. I also love the sauna, like a lot. Love you Club4🫶

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★ 4

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★ 5

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★ 5

Jake was my first impression, and he was great. I'm not a gym goer and I was scared intimated a bit to even walk in the door. I came with a friend and he was more then nice when she would ask the same question two three times over lol. Jake still remembers me when I come in and says hello. Thanks Jake, first impression is everything and especially starting out a new venture in my life such as getting a gym routine going... you made me feel at ease. I appreciate you Jake, shout out to you and I hope you get to see this!! Side note: Gym is nice, clean, and big. Tones of places to be.

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★ 4

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★ 5

Always clean and great equipment. Best gym in knoxville, for the convenience.

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★ 1

Staff needs to be rethought. Don’t waste your money!

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★ 1

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★ 5

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★ 1

Cancellation policy sucks. I won’t be signing up again.

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★ 1

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★ 5

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★ 4

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★ 1

Honestly was really loving this gym great atmosphere and really nice all around. Everything was flowing nicely I signed up the 12th of last month on the $25 membership. On the day of renewal I got hit with 2 $15 service fee charges, my monthly membership of $25 and another $50 charge and my friend that signed up with me did not. I’m not too happy about that to be honest!

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★ 5

Best gym in knoxville! Great staff, always clean. Available to answer questions, they take care of any issues immediately. Different choices of equipment. I recommend this gym!

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★ 5

Update: ***** This is one of the best gyms in Knoxville, the staff is phenomenal, they're out on the floor, engaged and friendly. They are knowledgeable in what they do and they took care of us when we had an opportunity. Steven, Carter, and the rest of the team are great. The best in Knoxville. I appreciate their dedication to excellent customer service, their professionalism and doing the right thing. I recommend this gym 10/10. Keep up the great work. If you haven't signed up yet, I would definitely recommend this gym to everyone. Thanks!

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★ 2

Good equipment but they have predatory contracts and policies.
Lot's of hidden fees.
They also force you to use a smart phone to access the gym instead just giving you a keychain barcode.

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★ 5

Great value for your buck, but tends to be crowded.

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★ 4

Nice gym

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★ 2

Absolutely poor management. I wasn’t aware of one of the rules due to it being my first time here and management threatened to cancel my membership and make me leave. I was shocked on how unprofessional and disrespectful he was. This wasn’t a welcoming gym I thought it was. I believe his name was Carter, but once I got past the management I had a good workout too bad I won’t be coming back though. First impression is everything.

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★ 4

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★ 1

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★ 5

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★ 1

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★ 5

The place has everything I need. 👍

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★ 5

It's a great open space with lots of equipment, so people aren't in your way even if you're doing supersets.

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★ 5

Fully recommended

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★ 3

**Generally 5 stars** but I’m putting 3 because the AC in the cycling studio has been out for at least 2 weeks. I know they’re so sick of me telling and asking when it’s going to be fixed, and I’m sure they’ll roll their eyes at me leaving a google review, but PLEASE FIX THE AC IN THE CYCLING ROOM!! I can’t finish the classes that I’m paying for in my membership because I feel like I’m going to have a heat stroke in there. Thank you!!

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★ 5

Open 24 hours. Not busy at night but busy all day. Lots of machines, women’s gym room, massage beds, nice locker rooms and showers, tanning beds, sauna. AFFORDABLE and you get the most out of it

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★ 3

My experience at the gym was pleasant. Staff are always working hard and seems genuine. Equipment and the space itself are wonderful. Service for equipment are well maintained.

However, they do not help or go above and beyond for the members of the gym. My mediocre problem with them is that handle the cancellation process poorly and it's an ongoing problem for them.

My best wish for the gym upper management is to inform your members of the companies policy like monthly notifications and newsletters about club4.

I recommend this gym to anybody moving to Knoxville for body-building and weight training!

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★ 5

This place is extremely well equipped. The location at western Ave, I assume because it's closer to UT, is packed any time past 230 or so. It can be difficult to get a machine if you need something specific. The clientele are in extremely good shape on average. This can be intimidating for some. I find it inspiring.

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★ 5

Been going to this gym for 2 years. Best gym in knoxville. Super clean, machines well taken care of. Management is top notch

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★ 1

Thieves, to be honest. While this is one of the nicer gyms I've been a member of, I have to rate them so poorly just because of this incident.
I attempted to cancel my membership in late January/early February of this year because I was moving. They couldn't find me in the system, and thus told me my account must already be canceled. I took this to mean either my boyfriend or myself canceled and forgot, or your membership is auto canceled if you don't renew after a year. Turns out the account was under my boyfriend's phone number - shouldn't that already pop up if they BOTHER typing in my name instead, or in addition to? I mean, the dude assured me I have no account.
Anyway, fast forward to today, they're attempting to charge me for several months even though they told me I "don't have an account", adding late fees to it, AND attempting to charge me an annual fee for the full year ahead even though I thought I canceled before this fee was to be due.

Not to mention, on top of all this, when I went inside to speak with someone during a visit back to knox- the assistant GM (Robert) lied and told me that he was the GM. He admitted to the lie once I caught him. What a joke.

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★ 5

Hands down the best club I’ve trained at in the Knoxville area. The west Knox location has become my new home. Great staff. Great Environment. My only issue is the paper towel dispenser on the floor are always empty. Makes cleaning the equipment a hassle.

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★ 5

Clean, efficient, functional - on every level. The clientele here is in the top 10% of fitness. The staff is incredibly knowledgeable - and they know my name!! Best gym in Knoxville!

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★ 1

I am extremely disappointed and unhappy in the way they handle their billing and cancellation process. I was misled and lied to when trying to cancel my membership. I called to cancel my membership and after they told me my membership was canceled I called back not once but twice to confirm that it was canceled. Then I was billed the next three months and charged my yearly fee of $50. I reached out to management seeking a refund for the negligence on their part, and they told me there was nothing they could do to help me. This is a very crooked way to run a business.

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★ 5

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★ 5

I love my gym. Always a great experience. Carter was super helpful this morning

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★ 5

Love this gym! Clean, and the group fitness instructors are phenomenal

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★ 2

Just moved here and at first, I was very satisfied with this gym. However, as time went on, I realized that this gym stays jam packed during all hours of the day. If you go to this gym with a workout in mind, plan on changing it because there isn’t enough equipment for you to be in and out of there in a timely manner. The equipment in this gym is also always broken…I’ve never not walked in there and don’t normally see an organized gym. It definitely gets the job done, but it’s very chaotic and just doesn’t function like other gyms I have been a part of. I’ve also worked and coached in gyms for years and the cancellation process in this gym is the most bizarre ever. Plan on taking 20 minutes out of your day to cancel your membership. You can’t cancel in person or with them through the phone. You have to do it through a third party after you’ve called the gym and received the number to call and an agreement number. They also didn’t try and save my membership or ask me why I’m cancelling. They were just very much not worried or concerned about why I was cancelling which doesn’t show strong care for their clientele. Don’t waste your time here in my opinion. The employees also are always in groups and I have overheard some very horrible things coming from their mouths judging people’s appearances and sizes. Very unprofessional and sad.

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★ 1

TLDR: Gym with huge potential is held back by antiquated concepts of what equipment members actually use.

It's heartbreaking to see what was once one of the best gyms in Knoxville continue its downward plunge over the past several years.

First, let's talk the good stuff:

1. Facility -- the gym is HUGE, allowing opportunity for a wide variety of workout spaces to suit the needs of many different exercise styles.
2. Staff -- the staff are super polite and helpful and are constantly doing work to clean up and make the experience as pleasant for the clients as possible.
3. Amenities -- Want tanning? Hydro massage? Sauna? Classes? Club4 has you covered.

Now let's talk about the downsides:

1. Not enough high demand equipment.
2. Equipment is constantly broken and stays broken.
3. Management has made no visible effort to fix #1 or #2.

The needs of most gym members are very simple -- a sufficient amount of working equipment so that they can complete their workout. This sounds like common sense, right? But at Club4 you'll find this exact situation in the cardio section every single day:
- Treadmills: 18/20 in use, 2/20 broken
- Ellipticals: 2/25 in use, 0/25 broken
- Stationary bikes: 1/20 in use, 0/20 broken

See the problem yet? Club4 doesn't have a population problem, it has an equipment problem. There is PLENTY of space to support the number of people who go there, there just isn't enough of the equipment that people actually use, resulting in artificial overcrowding in specific areas.

Now on to the broken equipment problem. Now look, I get it -- equipment gets used a lot and sometimes it breaks. Sometimes it takes a few days to fix, and that's fine. However, having 4/16 cable machines broken simultaneously (2/26/2024) is just ridiculous! Those are some of the highest demand machines in the gym, and the fact that 25% are broken at once while 25 ellipticals sit collecting dust is just disheartening. And this is not a one time problem. The cable machines are CONSTANTLY broken and lay broken for weeks. Thus forcing the already overcrowded machines to become even more overcrowded thus increasing the chance one of them breaks. It's a vicious cycle.

This gym could be top tier with just a few changes, so I would love to know if management has a plan to address the problems listed above because as far as I know nothing has been mentioned to members. I really hope that Club4 doesn't remain content cashing the checks while the members fight like starved hyenas over the 60% of machines that people actually want to use.

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★ 1

I have been a member of this gym since it opened and have always loved it. I just had to walk out without even working out because it is so gross. I was here yesterday morning and there were no paper towels to wipe machines down on the floor and in the women's area. Came back this morning and still none. The front desk said they're waiting on a shipment. I get that but at least clean up. Trash litters alot of machines and floors. I'm usually one that can keep to myself and concentrate on me but it's a shame that members don't matter enough to even half way clean up. Guess I need to find a new gym.

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★ 1

I recently moved down to Knoxville and started looking for a gym with a good community to continue my training ( I'm getting my degree in nutrition and train regularly). it's a big gym with many machines and free weights to use. My first time at this gym I used the spa room (which is next to the front desk area) and I was appalled by the discussions the employees had. they would make fun of the overweight and even normal-weight individuals calling them names like chunker and elephant. they made fun of different people forms and there was an employee who used their phone to record someone doing bicep curls. they were disgusting.

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★ 5

The facility is clean and welcoming with great classes

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★ 5

Great facility substantially better than planet fitness

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★ 1

Staff are very unprofessional and the gym is always crowded and dirty. Showers have grim and look like they haven't been cleaned in weeks

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★ 5

Probably the cleanest gym in Knoxville by a long shot. Plenty of equipment and hardly any is broke or out of commission ensuring you always have equipment available. The bathrooms are clean and they have cleaning solution almost everywhere in the gym. The gym also has several amenities such as hydro message and a coffee bar. All these are great additions to an already great gym. I wish there were more locations here but I will say this is a solid choice if you’re looking for a gym!

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★ 2

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★ 1

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★ 1

Have cost me 100 dollars in membership charges after I froze my account. I decided to freeze my account one day and a couple months later they decided at a whim that I was ready to start paying again. I really appreciate club4 for deciding on my behalf when it’s time for me to start sending them money! Very kind and thoughtful of them. Why on earth would it be up to the consumer to decide when they want to unfreeze their account, thankfully club4 sees the issue with that and promptly makes the decision on behalf of the consumer. Smart business practice I will admit!

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★ 2

Too crowded

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★ 5

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★ 5

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★ 5

Joined a few years ago. Have tried several guys in the area and this is by far my favorite especially for the price. Look forward to the W Knoxville location!!

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★ 4

Good place to get a good workout in!

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★ 4

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★ 1

This gym is packed shut and one of the most unsanitary places I’ve ever been. If you don’t mind a 45min wait for a treadmill, love using machines that haven’t been cleaned, and prefer a hostile staff LOOK NO FURTHER. Honestly though go anywhere else this place shouldn’t be in business.

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★ 5

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★ 4

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★ 3

A place of all time

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★ 5

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★ 4

I haven't really found a time to when it's not like mega busy. But if anything going in the mornings you only gotta wait for like 5 min to get a machine.

They have every machine you could want besides a few really specific ones. No chest supported T bar row which I'm sad about but besides that I'm enjoying my stay here so far.

Source: Google

★ 2

I've been a member of this gym for almost three years. The gym itself is clean and well maintained. It's definitely a step up from the more recognizable names in the industry. The over crowding is to the point of rediculous during the peak hours. There aren't enough dumbbells or space to accommodate everyone. The biggest issue is more with the membership than the gym itself. Too many people sitting on equipment looking at their phones and not paying attention to the people who are waiting. Too many people not racking their weights when they're through. This is basic gym etiquette. When I first joined, the staff would be on the floor picking up weights and replacing bars in the racks when people left them on the floor. I don't see this anymore. Now they, for the most part, hang by the front desk. In my view, it should be the priority of the staff to make sure the membership knows how a gym should function and pick up after them when they leave equipment laying around. More time on the floor, less time behind the desk.

Source: Google

★ 5

Source: Google

★ 3

Club4 is a great gym that is just a few notches short of being fantastic. The staff are very friendly, the atmosphere is positive and welcoming, and there is a wide-range enough range of equipment to satisfy all different varieties of workouts. I've yet to encounter a single rude person at this gym which speaks volumes to the environment they are creating.

The thing holding Club4 back from true greatness is overcrowding of certain areas in the gym. And the issue here is not a lack of space, this is a MASSIVE facility. The problem arises when 80-85% of the members only ever use 60% of the machines/weights. I'm thrilled that the gym caters to many different workout styles, but it's disheartening and frustrating to walk past a massive cardio section that maybe 10 people are using and then have to fight tooth and nail to get a spot on a bench press.

For Club4 to really hit the next level, some adjustments need to be made to ensure that members have better access to the higher demand machines. Replacing half of the cardio section with some higher demand weight machines would greatly reduce congestion and still allow for plenty of treadmills to satisfy the needs of us runners.

Source: Google

★ 5

Really...you have to join CLUB4 Fitness. The best customer service, great equipment, trainers and classes. All at a reasonable cost. Check it out!!!

Source: Google

★ 5

This is the best gym in Knoxville. You can’t beat the price and all that is included in the membership. The staff is also friendly. Sometimes it can be crowded but it’s a good atmosphere and I never feel uncomfortable. I love it here!!!

Source: Google

★ 4

Great gym. Everyone is respectful and minds their own business. Very crowded between 5-7pm M-F

Source: Google

★ 5

I really enjoy this gym. It’s well spread out and has just about every machine you could want.

It is an extremely busy gym and I have found the sweet spot to be between 11-2. When they open the new location in West Knoxville it should help even it out.

I really appreciate the staff and i think they have made strides to be better. I think greeting everyone when they come in and leave is extremely important. You always want your customers to feel welcome and part of the family. Jeremy is hard to read. He may seem distant but he’s a good guy and always takes care of issues when they arise. Steven is my favorite. He’s just a great guy that takes his job seriously and you can tell he actually cares about this gym. Don’t get it twisted though, he isn’t afraid to straighten up someone out of line, I’ve seen it personally. I also admire all the things this gym is doing with social media and community events. Like today they are having a dead lift challenge and have a good turnout and the people are really into it.

My strong recommendation for this gym is, i believe it’s time to move machines around to even out the gym. There is too many people squeezed in the free weights area and you’re too busy for it. I would recommend closing the “stretch and recovery” area because it’s rarely ever used. Put up mirrors and makethat the free weights room. If you look at it, it’s the perfect size and most people do stretching in the field area.

Source: Google

★ 1

Source: Google

★ 1

Could be a great gym; unfortunately the staff is incompetent and it’s extremely overcrowded. Be careful signing up…they don’t let you cancel without a HUGE hassle. I cancelled my membership 3 months ago and they still harass me every week. Quite a shame that the operation is so terrible.

Source: Google

★ 5

I have been to a lot of gyms. Club4 is definitely at the top. Steven and the staff are always friendly and their care for the gym, locker rooms, and equipment are exceptional. I recommend Club4 to anyone looking for a gym with a great atmosphere.

Source: Google

★ 4

Source: Google

★ 1

Not happy with the service here. My husband tried to cancel PT there and had a outstanding amount of $125 ish (can't recall the exact amount) so cancelation did not happen. However, no one told my husband and said the cancelation was complete. Therefore, not knowing that there was an outstanding balance, the $125 turned into around one thousand dollars. $1,000 in collection that we had to pay for. Poor customer service. The person who told my husband everything is good got let go.. which tells that we were told the wrong information but still have to be responsible to pay for $1,000 in collection?

Source: Google

★ 1

Check your payments very thoroughly

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★ 1

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★ 1

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★ 5

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★ 5

Source: Google

★ 5

Always clean and great staff. I’ve lost my wallet twice changing and both times got it returned before I noticed it gone. Best gym ever

Source: Google

★ 4

Great gym great people great staff if it has a hack squat it would be perfect

Source: Google

★ 1

Don’t spend your money here unless you want to wait 30 minutes for a bench or squat rack.

Source: Google

★ 5

Great place to work out. Customer service has improved incredibly since I joined one year ago. The staff keeps everything clean and are very attentive. Haven't used their personal trainer services but they seem to do a great job.

Source: Google

★ 5

Source: Google

★ 5

Out of all the gyms I’ve been a member of this one is by far the best! The price is great and they have personal trainers to help you reach your goals! Everyone working there is so nice! The facility is super clean and they have a lot of amenities! I highly recommend trying them out! They give you a free 3 day pass to try their gym! So it don’t hurt to try them!!!

Source: Google

★ 5

Absolutely outstanding! As cheap as you need it to be with every perk worth every extra dollar! The staff is superbly helpful, informative, polite, positive, and diligent! Smiles are the first thing you see when you walk in.
The workout equipment is premium. They have as much weight as you want for lifting and training. Several rooms to do so in. Cardio rooms and machines galore! Also a WOMEN ONLY room. They have ANYTHING and EVERYTHING to transform your body. It's a HUGE complex with open space. There are massage chairs, tanning beds (stand up or lay down), red light therapy, and a sauna. The locker rooms have showers as well.
The have childcare which is pretty great!
Their drinks and bars are not very expensive at all.
They have wifi, a chill spot for food with a microwave, and coffee maker.
Combine all these amenities with the fact they have trainers and a free, information packed consultation plus locations in other states as well- you got yourself a perfect gym for any body and every body!
On another note, I would like to commend Stevan, Collin, and Jeremy for being exemplary employees, cheerful, kind, and always more than helpful! They are the reason I enjoy my time here everytime! Thanks guys!!!

Source: Google

★ 4

Source: Google

★ 2

This place shuts down portions of the facility to have little events for social media, but can’t do regular maintenance. You will find broken machines pretty often, you will also wait in line for equipment or even just a place to stand and do reps. They will have meetings and all kinds of staff around but can’t keep paper towels and soap in the dispensers for the bathroom or out on the floor. Additionally, the bathrooms are always disgusting, pic of booger on stall included. Strange priorities.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

It’s a fine gym. Multiple price points to accommodate everyone.

Source: Google

★ 1

Definitely not happy with the service of this establishment, I used to live here and was a regular here. I enlisted in the Army a while ago and only get to come home every once in a while, I take fitness very seriously so as I was trying to find a gym to go to while home for a couple days following the fort campbell incident, I found this one noticing that most gyms were closed at 7 on a Saturday except this one. I arrived at 7:30 and posted desk hours are until 8, when I asked if I could purchase a one day pass I was told “well since we close at 8 we already closed the registers can you come back tomorrow?” Well I explained my situation with being in the service and having to return the following day I was met with basically an “oh well” and turned away. Turning away a paying customer during desk hours, not to mention a service member with very little sympathy definitely leaves a sour taste in my mouth. I’ve been to many gyms and I can pretty much guarantee any other gym given the circumstances would have just let me workout for free. It’s a shame because I really enjoyed this gym, but I don’t see myself returning after that

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This gym allows jump rope.
Thats all it takes!

Source: Google

★ 5

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

Super nice gym, wish it had a hot tub

Source: Google

★ 5

Source: Google

★ 1

The worst gym ever! If I could give it a zero star, I would! Poor management!!! Etc.

Source: Google

★ 4

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★ 5

Source: Google

★ 5

I like the privacy for women in this gym. If you don’t want to be in the open with others. The equipment always works and is never dirty or broken. However, the girls bathroom could be done with more grace. This is one of my top five gyms on my list. Don’t forget to write on the chalk wall!

Source: Google

★ 5

Great place!!

Source: Google

★ 5

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★ 4

Great facilities. Only thing that would give it a 5 star would be hotter saunas and more impact sports environment.

Source: Google

★ 5

Clean and plenty of functional equipment to use.

Source: Google

★ 5

Staff is very friendly. I love the childcare room for my little girl, and all the ladies are great with the kids. My little one can be a bit bossy. We've had a few "moments". They always work with us, and give me a chance to talk with her if she is being unruly... then get back to my workout. I love the open layout of the gym and all the options you have. I pay $35 a month for all the ammenenties. Childcare, tanning, massage chair's, and open access to gym. It can get super busy in this gym , but I love all the life!

Source: Google

★ 4

Source: Google

★ 5

It's very busy but nobody bothers you very good machines great place to work out staff is nice people are respectfull

Source: Google

★ 5

Love this place. It's a huge facility so being crowded isn't as big of a factor. I've been to tons of gyms, this is in my top 3. Clean, well-maintained, tons of equipment, reasonable membership fees. The staff is nice. One thing, the water pressure in the locker room could be better.

Source: Google

★ 1

Don’t do personal training here. They are making you to be bound with bad contract. They offer long period of personal training and don’t tell us how to quit the contract in the first place even though we told them we couldn’t do for long period. And make us pay for the extra month to quit the contract that we cannot use.

Source: Google

★ 5

Easily the nicest gym ive ever been to. Great equipment, very spacious, lots of safety features and amenities. I wish i lived in the area so I could make this my home gym.

Source: Google

★ 5

Source: Google