★ 5

Best sport club in town

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★ 5

Great club to get your fitness goals in and the staff has been great!

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★ 5

The staff are friendly, and the members are kind too.

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★ 5

This place rocks

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great group classes with good instructors. Plenty of weight machines and free weights. for challenging workouts. Great support groups.

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★ 1

The manger kicked us out because it was my last day

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★ 5

Facility is nice and the staff are courteous and helpful.

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★ 5

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★ 5

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★ 5

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★ 5

Clean facilities, great classes, etc.

Please bring back more Pilates and yoga classes. The January class schedule is very sparse…What happened?

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★ 1

Terrible hours

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★ 5

The employees here are SUPER nice and friendly!

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★ 5

Spin class with AD, or you aren’t living right

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Hi, can we just walk in today?

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★ 5

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★ 5

Great place to go exercise and shed some calories.

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★ 2

This is not an athletic club. This is a publicly owned facility that has rebranded in the past years. It is not privately owned. It used to be called the Germantown center and it should be still called that. Overpriced for a community center. Note: a good majority of the staff are teens/young adults please be nice to them.

Pros: Trainers and staff are nice

Dislikes:
Does not always open on time in the AM
Gym room lay out is awful
No mats
No comment box, ironic for a public facility
No designated stretching space, there is a multi purpose space with astroturf that never gets cleaned.
Swim bathrooms are always in a wreck
Experienced staff is under paid

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★ 5

My son attended their swimming program.That is where he learnt swimming. I attended the group classes. They are very well structured.They have wonderful instructors.The dance fusions and belly dancing are the ones we enjoy the most..

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★ 5

It is an excellent facility.

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★ 1

Definitely need a better system

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★ 1

Used to be good when I came in 2016 but staff is poorly now

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★ 1

Customer service was not respectful

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★ 1

Paid for membership they said I can bring now I can’t because there computer off

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★ 5

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★ 5

We had a wonderful experience visiting and signing up for a membership for my wife and myself at the Germantown Athletic Club. Erica guided us on a detailed and informative tour of the facility to show us all the amenities and services that this fitness club provides. I am very impressed with the weight room, indoor track, fitness classes, indoor and outdoor pools, cardio and strength training equipment, basketball court and the Racquetball Court. There are many other benefits and services available including workout areas, group fitness classes, spacious locker rooms, gymnasium, child care for children and personal trainers to assist in helping you to reach your goals. I highly recommend Germantown Athletic Club for your physical fitness and health needs,

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★ 4

Basketball courts need redone. Everything else is nice.

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★ 5

Lots of machines and swimming in racquetball.

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★ 3

Indoor pool got new LED lights that are angled toward swimmers face blinding everyone in pool. Very unpleasant experience now. We are all complaining but we're told nobody can fix it. I
hope the lights can be fixed to better serve the people patronizing the nice facility
. I know you can't go back to the old lighting but please stop shining the high beams in our eyes!

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★ 5

⭐⭐⭐⭐⭐!The building, the surrounding exterior, the inside cleanliness and cleaning, the employees and everything else is⭐⭐⭐⭐⭐! AMEN!!

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★ 5

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★ 5

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★ 5

Nice clean gym

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★ 5

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★ 5

My wife and I have continued to work out with Personal Trainer Eric Lee in the weight room twice a week, she for 2 years and I for 4 years. He is very knowledgeable and we are stronger and healthier because of Eric!

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★ 5

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★ 5

Me encanta.

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★ 5

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★ 5

Great variety of uses!

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★ 5

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★ 5

Very pleased with the people and the equipment.

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★ 5

After switching from Esporta, I can genuinely say this place is great. Childcare is easy to drop off at and the equipment is kept in good condition.

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★ 5

Love this place, newly renovated weight room. New equipment and excellent classes. Inside and outside pools are also wonderful.

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★ 4

Nice facility, but I wish the inside pool was warmer.

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★ 2

Great variety of exercise equipment and classes. Truly a full service gym with a lot of potential. However most clientele are snooty and condescending. Michelle the instructor has her favorites and makes fun of others, especially anyone under 30. The men’s locker room floor is perpetually soaking wet with swimmers who walk through dripping wet. Also, the make shift, crooked scissor cut shower curtains and shower ceilings are covered in mold. No towel service, no mats anymore for classes, yet membership is one of highest in area. I will not be renewing.

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★ 4

I'm a class person! I belonged to another gym that had great classes till COVID. They never started back! Germantown Athletic Club has lots of classes to choose from!

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★ 1

facilities are great, customer service is horrible and they don’t wanna work with you. They will also try to be lucrative and switch policies on you to make you get certain contracts. I am a student who is only home on the holidays and if I want a membership I can only get one with a 99 dollar application fee as well as the monthly membership. I had a membership all through my high school years and loved it, it’s a shame they want 150 for 1 month usage now.

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★ 5

Great facilities, friendly staff so many great classes and events.

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★ 5

Very friendly and helpful staff

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★ 5

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★ 1

Not Welcoming to Potential Members --
Today was my dad's first birthday since he's passed away and since he loved to swim, I wanted to honor him by swimming some laps today. I read through the guest pass policy and looked at the pool schedule on the GAC website before I came. When I arrived, prepared to pay for a guest pass, the front desk staff enforced different policies and stated, guests can't just walk in, they must have a member accompany them. They also made up some stories about the pool not being available because of swim team practice, but the pool schedule online has at least 3 lanes for open swim at all times. At no time did they ask if I'd like to take a look around or become a member.

Considering my appearance and this nation's history with segregation in pool usage, I would consider this a racist encounter and would encourage People of Color and allies to steer clear of this establishment.

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★ 5

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★ 5

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★ 5

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★ 5

Always a pleasure. Friendly people, staff and fellow patrons, make it a great comfortable place to be.

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★ 5

Love the exercise classes. My favorite is belly dancing with Iazera.

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★ 5

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★ 4

Good gym, great pool!

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★ 5

Swimming lesson with mr. Sanders was awesome for my son!

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★ 5

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★ 5

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★ 5

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★ 2

The poor review is more on the “Member Engagement Specialist” than the actual facility. The wife and I, along with the kids, came in to get a tour of the club. Beforehand, we had called and asked if we could do so because Saturday was the only day we were available that week. We were told it was ok and that there was a MES to show us around. She did but begrudgingly so. She kept looking at her smart watch and just breezed along. She answered questions but was not polite about it. We didn’t feel welcome. She was definitely not engaged with the process. Seemed like we were inconveniencing her. Suffice to say we didn’t sign up.
It’s too bad because the facility itself looked awesome. Great equipment selection.
Hope they can improve on this for their future potential members.

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★ 5

Very nice non pretentious place to work out.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great, new equipment and helpful staff.

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★ 5

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★ 5

Great facilities, new equipment.

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★ 5

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★ 5

Just re-upped our membership thanks to our winning bid at the K of C Online Auction. We've been missing it since the pandemic began & we injured our shoulders.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great place for workout I visited with my family as well and liked it...

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★ 5

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★ 5

Great facilities..
Well ran, has everything one would need to excercise.
Two pools racquetball courts, basketball courts plenty of aerobic classes and cycling classes.
Nice place

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★ 5

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★ 4

It was great! Relaxing exersize
and not to crowded.

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★ 5

Courteous staff. Very clean place, and great equipment, with plenty of choices.

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★ 5

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★ 5

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★ 5

Very clean and complete. They have almost every machine and weight you can think of, good classes, and friendly staff. Covid rules in place are very thoughtful and they are constantly disinfecting everything. Very happy with this gym.

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★ 5

It is a wonderful place.

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★ 5

Outstanding facilities! Clean. C-19 conscious. Great staff.

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★ 5

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★ 5

Love this gym and the new updates.

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★ 5

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★ 5

It's awesome in the equipment that's available, clean and sanitary in upkeep, plentiful in things to do! Everyone, "staff and customers" are friendly,
it's just a nice place to workout!

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★ 4

I have been getting back into the indoor pool as often as I can since GAC opened back up! Sometimes I book back to back reservations in so I can really get my workout in and feel better. I've been going 3 times/ week, if I can. I miss my Water Fit Classes and buddies at night, but working on my own is good, too!

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★ 4

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★ 5

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★ 5

Amazing indoor track for running. They have a clean facility and are good about social distancing and sanitizing for COVID.

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★ 5

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★ 5

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★ 5

What is NOT to love about the Germantown Athletic Center in Germantown, TN? I'm actually headed there right after I post this review! Recent renovations have brought the GAC up to WORLD CLASS standards, with an elevated running and walking path and cardio machine floor in their open air 6 court basketball arena. Their weight room is WELL stocked with all of the machines a weight lifter would ever need! Work out classes for everyone young and mature, with trainers and teachers who know their craft! Yoga, Body Pump, Dancing, cardio sim classes, the list goes on and on! Private instruction is available with my favorite trainers! You'll get to know everyone there and its completely family oriented. I've LITERALLY raised my kids at this place, and they are now 13, 15 and 17 years old. The pools are amazing- 2 olympic sized pools- one indoor and one outside along with a children's play area that makes me envious I'm not 5 years old again! We take out out of town guests here and they have a blast! Why would I ever leave? You've got to try this place out, and I bet you'll be thanking me for it! OK! Gotta go lift! See you at the GAC!

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★ 4

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★ 5

awesome gym, complete.

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★ 1

Your Les Mills instructor is borderline negligen and your CST instructor is a bully in my opinion. Is there no in-between? Find people with real certification, not basic AFAA certs.

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★ 5

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★ 3

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★ 5

Growing in the right direction, many new features, and more to come! The environment is warm, and inviting. I almost died in a car accident that almost took my life. I will tell you with my motivation, and with this center you can’t even tell I almost died. My father just past, so I moved back in town for good. I’m probably going to be back soon.

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★ 5

Friendly staff, great equipment and facilities. Outdoor pool is very nice with a separate area for smaller children. Good hours - opens early, closes late. Has undergone a lot of recent renovation and upgrades. Can pay monthly or annually.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great walking track. Thank you for having one.

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★ 5

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★ 5

Love it

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★ 5

Nice place.

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★ 4

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★ 1

Review for outdoor pool only: The first weekend the pool was open a little girl (she appeared to be about 4 years old) was drowning and the father jumped in to save her. The lifeguard (only one on stand) did not even notice and the pool was not crowded as it was slightly overcast. The lifeguard also did not tend to the child after she was pulled from the water. I was in awe. The family was so shaken I don’t think they wanted to deal with the lack of regard. Also there were bloody band aids on the lawn chairs. I thought one of my children had a cut, then I realized the blood was from an old band aid left on the lawn chair. Very concerning environment for children.

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★ 1

Dirty machines & areas. Staff unresponsive for months. Heart monitors not working on critical programs in bikes

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★ 5

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★ 5

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★ 4

Nice facility. My kids love the childcare area as well. Enjoy going here when I actually get off the couch.

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★ 5

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★ 5

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★ 5

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★ 5

Very clean facility with lots of amenities.
They also have an awesome summer camp for kids.
It seems to be the only one that respects the fact that some families have parents who work.
My child can stay all day without the need to pay extra fees.

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★ 4

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★ 5

I found more han I had ever hoped for at the Germantown Athletic Club. Yes the gym has times that are crowded ut there are other times for the same lessons that are half full. There are weight classes, Zumba, Boot Camp, Spin, racket ball, inside and outside swimming and a water park for little ones, six and under, that is adorable and never overcrowded. As far as club ettiquette is concerned, this is a casual community center atmosphere as opposed to a high profile, strict rules kind of place. I happen to like that but others won't. I've never seen anyone neglect to wipe down their exercise equipment and there are small tv screens to listen to with earplugs on the stairmaster, elliptical, treadmill, etc. The staff is as polite as anyone could be...always open to new ideas for new classes. Best of all, with all these resources and more, it is only 75.00 a month for a FAMILY membership. Less if you pay quarterly. I couldn't ask for a place so accommodating at twice the price. LM Means

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★ 2

Disappointed. I wanted to use the gym here, but after a couple of months I decided it wasn't worth my time and money. The gym has been crowded, cramped, and could be laid out more ergonomically. Many of the people in the gym are unaware of gym etiquette (e.g. using a cell phone while others are waiting for your equipment, tracking in grass and mud, not being mindful of other's space while exercising, eating in the gym and filling it with the smell of fast food, not returning equipment back to it's place) The gym appears to get cleaned everyday, but it also appears to get dirty fairly quickly. Some people in the gym are so inexperienced, I believe they are a bit of a danger to themselves and others. There appears to be no process in place to ensure new user training and safety. (e.g. If someone is sweaty and breathing heavily and they are quickly carrying 90lb dumbbells towards the dumbbell rack - don't step in front of them.) Everyone who works there and uses the club seems nice. I just can't seem to get good use out of what it's intended for.

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