Gold's Gym

Hixson, 5510 TN-153, Hixson, TN 37343 | ★ 4.2 (439 Review)

📞 +1 423-424-0224

Activity

Gym Fitness center Personal trainer Physical fitness program

About the Club

Looking for gyms in Hixson? Gold’s Gym Hixson has everything you need to transform your fitness journey: state-of-the-art equipment, free weights and group fitness classes—plus Hixson’s best personal trainers.

No matter your fitness level, whatever you need, you’ll find it here.

If you’re looking for a Hixson gym to call home, check out our membership options and sign up today!

Photos

 Gold's Gym
 Gold's Gym
 Gold's Gym
 Gold's Gym

Leave a Review

Reviews

don luzynski

★ 3

To many people sitting on equipment with face in their phones.

Source: Google

Macie Merrick

★ 5

Source: Google

Tina

★ 5

No gym could beat Gold's Gym in Hixson! The staff? WONDERFUL! The facility? Clean, inviting with experienced, helpful
folks when you walk through the front door. Also, in my opinion, Gold's has the best trainers, not only in Chattanooga, but probably in the state ....Justin and Tay! They KNOW what they're doing and they both guide their clients in a careful and precise manner to achieve the most that can be achieved! Cannot say enough 'good' about Gold's, Hixson!

Source: Google

LJ Alvarez

★ 1

Buyer Beware. Misleading and Misrepresented Membership Contracts. College student short term summer membership was not as what was agreed to and misrepresented as such. Why would a college student in town for three months agree to a year long contract? There are better options nearby.

Source: Google

Scott Thompson

★ 1

Do not believe anything these people say. I signed up for a month to month. I paid extra to have this ability. After i saw 3 months of charges thatbwere noy authorided to come out of my credit card. I called. Next day they took more money from me. This is theft

Source: Google

Ace Manley

★ 5

Justin the general manager helped me out tremendously with my troubles. 🙏

Source: Google

Jaime B

★ 5

Just joined, nice gym and friendly staff. Lots of equipment. I enjoyed my free fitness assessment and personal training session with JT!

Source: Google

Corey Tucker

★ 5

Love this place, the people, the trainer and the environment.

Source: Google

M 6706

★ 2

The equipment is not well maintained and broken or worn equipment does not get repaired or replaced in a timely manner. There is a lot of wasted space that seems to have been forgotten and unused. Also, the gym is filled with people constantly filming themselves and taking pictures. It’s awkward and uncomfortable when you’re minding your own business and you have to be concerned about not getting filmed in someone else’s video they are going to plaster all over the internet. If you’ve never been a an actual quality gym you might think this is ok but otherwise it’s disappointing. Would not recommend.

Source: Google

Kobyn Gish

★ 5

Amazing gym!

Source: Google

Vivian Acuff

★ 5

Great regulars, great vibe, great space! Ive been coming here for 3-4 years and I’ve always felt safe and taken care of here.

Source: Google

Abel Cooley

★ 5

Gone here about 6-7 years. Great place👍

Source: Google

Selenna Taylor

★ 5

Such a great gym, so welcoming and inclusive and has everything you need!!

Source: Google

Morgan Owensby

★ 5

I love it here!

Source: Google

Hayder Almousawi

★ 5

Source: Google

Alyssa Cates

★ 5

Excellent gym with fantastic staff! A great place to achieve any fitness goals you have.

Source: Google

Alex Boring

★ 5

Great gym lol

Source: Google

Katie McCorkle

★ 5

Love the staff members! Friendly and ready to help!

Source: Google

YUNG GIRL

★ 5

Source: Google

Casey Kemmick

★ 5

Friendly staff and a good selection of equipment. Nothing excessive, but it gets the job done!

Source: Google

Eli Robinson

★ 5

Love the golds gym in Hixson, the staff there are the best!

Source: Google

Mike Tyler

★ 5

Great gym!

Source: Google

Andrew Fogel

★ 5

Great gym

Source: Google

Eli George

★ 5

Love the vibe here. I live downtown Chattanooga and refuse to go to the location there because me and my girlfriend both prefer the hixson location. Tons of equipment, always have more than I need. The bathrooms could use a lot of frequent TLC but would def recommend this gym

Source: Google

Jacqueline Baird

★ 5

Very clean and great staff!

Source: Google

Riley Marczak

★ 5

Source: Google

Benjamin Bauman

★ 5

Great gym, cleaner than most. Friendly staff !!

Source: Google

Natalia Bauman

★ 5

Love the Golds gym in Hixson! Tons of equipment, clean space, and the staff is super friendly. It’s never too crowded, and everything’s easy to use.

Source: Google

Chloe Young

★ 5

Love this gym!!

Source: Google

Dustin Miller

★ 5

Between Lee Highway & this location they’re both amazing and i frequent them both!

Source: Google

riley young

★ 5

Source: Google

Lori King

★ 5

Fantastic gym, great classes and trainers!

Source: Google

Tina White

★ 5

Great gym 💪

Source: Google

Hailey Fletcher

★ 5

Source: Google

Kaylee Matlock

★ 5

first gym membership i’ve purchased and i love it! i never feel judged or stared at during any point of my exercise!

Source: Google

Lance Stallsmith

★ 5

Great staff and gym

Source: Google

Amy mosier

★ 5

Great gym

Source: Google

Clay Grant

★ 5

Source: Google

Andrew C

★ 5

A+ Gym. Friendly staff

Source: Google

Chris Layne

★ 5

Fantastic, I like the early morning because its not crowded

Source: Google

Anna Hoover

★ 5

Amazing

Source: Google

Corey Woodin

★ 2

I have been a member of the Hixson, TN location since October 2023. In what I can confidently say has been the last 6 weeks, there has been a noticeable level of disorganization on the gym floor. I have 2 photographs in the last 4 days of multiple weight plates, barbells, step-up boxes, and dumbbells strewn about. Last week, I had seen them in a high traffic walkway between the former spin room and the free weight sections. This morning; five 45lb plates stacked in the middle of the floor, two barbells laying haphazardly next to them, step up boxes in proximity to that…. All in a heavily used section of the pit. Of other issues to note….. lack of paper towel dispensers being refilled including the disinfectant spray bottles. The towel and spray issue has been going on far longer than the lack of organization with weights. I understand as members, we are supposed to re rack our own weights. However, I have personally witnessed Hixson’s male trainer, Tate, finish a portion of a personal training session in The Pit and head off to the next exercise without re racking his clients bars, plates, kettlebells, as well as any step up platforms. Furthermore, he seems to have zero enthusiasm for his personal training career. My observation is him sitting on one of the wooden boxes, scrolling his phone, hardly being attentive to his clients’ well being while they perform exercises.

I’m Gold’s Gym cannot hold their staff to the example of leadership, organization and cleanliness…. It is no wonder that myself, and likely many other members, are noticing this trend. Please contact me via provided contact information in your system to address any of these criticisms.

Source: Google

Christian

★ 5

Fantastic staff. Super enthusiastic to help with your fitness goals and journey. AG has great service and always happy to help out

Source: Google

Elizabeth Dalton

★ 5

Source: Google

Sam Sonksen

★ 5

Clean, well-equipped gym with a great variety of machines and free weights. The staff is friendly and the atmosphere is perfect for staying motivated

Source: Google

Noah Stephenson

★ 5

Golds gym hixson is the best and cleanest gym in chatt

Source: Google

marlee burrows

★ 5

Golds gym in Hixson is the best! They have the cleanest equipment and best staff!

Source: Google

Coram Silva

★ 5

Good gym good staff very clean professional

Source: Google

Joseph Chu

★ 1

• Weights and equipment almost never put back where they are suppose to be.
• Equipment not properly maintained (they need to be deep cleaned and not filthy).
• Staff doesn't do anything nor are they properly trained. (Ex. Giving customers wrong information about charges and can't even explain what it is). Probably benefit from saving money by not having employees at night since they don't do anything
• Staff just sits around doing nothing when they should be looking around to clean things up such as re racking weights instead of just being on their phones not caring.
• Bathrooms are filthy
• Cleaning lady that comes at night just walks in the men's restroom without checking if anyone is in there. Also they have a thing to block off the bathroom for cleaning but never use it.
• Also cleaning lady doesn't even look like she cleans the bathrooms properly so what's the point of paying for the cleaning fee if they don't clean bathrooms and gym.
• Seems like they can't properly maintain equipment and stuff that does go down and out of service aren't tended to for months and doesn't even seem like equipment is fixed properly when they do bring it back.
• Always seems to be humid and moldy inside and they have all the ac equipment and looks like they don't even use it. (Maybe even asbestos?)
• Clocks are always wrong
• Loose screws on equipment and equipment is not put in evenly
• Not entirely employee at fault but poor management and owner of running a gym
• When was the last time filters were changed on water fountains lol when are any of the fountains been cleaned at all.
• People never re racking their weights and leaving equipment hidden for other customers
• All lights probably need covers cause they are blinding
• There's a guy who trains in the sauna room that always reeks of weed and makes it very unpleasant when people probably shouldn't be training in there smelling up the sauna of weed
• Trainers don't seem to care about others and just take up unnecessary space
• Flooring in free weight area and squat rack area is uneven and probably not installed correctly
• Tvs are pointless for cardio if more than half of them aren't even playing anything or just playing the dumb golds gym ads
• Owners, management and corporate probably won't care or do anything about this cause this gym has been the same for years but something needs to be said and done.
• Gym probably would benefit for shutting down for a week or two to fix everything and make the place better
• Barley anyone sanitizers the equipment
• People in the bathroom getting in the way and having photo shoots when they clearly can go somewhere else and even where people are trying to workout they are getting in the way annoying others

Source: Google

Ally

★ 1

I recommend going to literally anywhere besides golds gym. Horrible experience. I got talked into signing up for pt. NOTHING like I was told. I was told I would have a personalized plan-nope. Never happened. Had to pay an insane amount to cancel training even though I was basically lied to to begin with. I had sessions left after canceling that I tried to use to at least somewhat get my moneys worth. Kept getting canceled on last minute. I told this trainer I was moving in 2 months. I had 3 sessions left. She just stopped contacting me to schedule sessions all together. Then a couple days before I was set to move, she contacted me to set up a session. Couldn’t get the cancelation fee waived even though I have 3 sessions left that I didn’t even get to use. This place is a huge scam!!! And the customer service email they give you? HA. Better forget that. They either never respond, or they are rude/no help at all. I recommend going to workout anytime. Better hours, better value, better gym.

Source: Google

Paige Iles

★ 5

Golds gym is the one gym I have been to in the Chattanooga area that I have felt welcomed and not judged. The staff go above and beyond especially when I have questions. I started to do personal training there and Stephanie has been my biggest supporter and someone I can also call a friend. Without her and her knowledge I would not be where I am at today with my weight loss journey. I am so glad I have found a gym community that helps anyone and everyone!

Source: Google

Mustafa Nalbantlı

★ 4

This is my gym for few months now, I think all golds are bright like this one, which i do not like (this is a personal opinion). Other than that, you can find whatever you want all basic gym equipments are available!

Source: Google

Ricky Saenz

★ 5

Great gym! Not overcrowded! Staff very friendly! Clean

Source: Google

Grant Champagne

★ 5

Source: Google

Coopdawg720

★ 1

Completely screws you over regarding the membership and late fees, cancelled my debit card and they would not allow me to add my new card back to my plan or cancel my membership. Got a notice that my account was going to collections for 120 dollars, 40 of which is in stacked fees that were not in the contract. Months of overcharging on membership and shrinking hours completely ruined the experience, will never go to another golds location again.

Source: Google

nicoledoranmusic

★ 5

JT is a great teacher and trainer- encouraging and a great vision for how fitness can be improved with a bit of outside perspective and strategic effort! Everyone at the gym is Very Responsive and friendly- they all do a good job and will help you make your dreams a reality rain or shine!

Source: Google

Jeremy Black

★ 5

I love golds gym and the people at the front desk are awesome they always make me feel good. Stephanie , Jordan and JT . They make me want to come to the gym. Like one big family

Source: Google

Isaiah Boone

★ 5

Moved into town from Ohio with a few years of serious lifting experience, and trust me this place has what you're going to need. Great knowledgeable staff that WILL help you reach your goals either verbally or the personal training. Highly recommend. Touch base with JT when you stop in. Great dude!

Source: Google

Stacey Conerly

★ 1

After three years as a Gold’s Gym member, I’ve officially canceled my membership. The staff at the Hixson location often seem disinterested and unwelcoming, and the general manager’s customer service is terrible. He frequently talks loudly on his phone in the weight room, disrupting others trying to work out. His excuse? “My voice travels.” If you’re the GM, why are you having personal conversations on the gym floor in the first place? Not a great look and extremely unprofessional.

On top of that, the same equipment has been “broken” for the past two years, and the paper towel dispensers are usually either broken or empty—making it impossible to clean machines after use. Overall, the lack of maintenance and poor management made my decision easy. I’ll be taking my business elsewhere.

Source: Google

ivy pari

★ 5

So many things to love about this location! Friendly staff, cleanliness, and the equipment is well taken care of. JT the manager is awesome too, you can tell he loves what he does! 10/10 would recommend this Golds to a friend :)

Source: Google

Esther Davenport

★ 1

Horrible Customer Service - Poor Management:
My husband got a Gold’s Membership and signed up for the training program when they were still partnered with Lighthouse. Soon after training began, his trainer stopped showing up at the scheduled times without any contact. This went on for months. After a period of 2+ weeks passed with no shows by his trainer and no communication, he obtained the gym manager, Kyle’s, contact information. Although apologetic, Kyle offered to set him up with a new trainer and expressed refunds were not given for the remaining training credits. Instead of losing money, he opted to give a new trainer a chance. The new trainer began to show the same lack of commitment to training and would not show up but at least communicated, at least initially. After one cancellation claiming to be sick, he never heard from her again. He reached out to Kyle, once again, and again, the only option provided was a new trainer. My husband declined the offer and declared the only thing he wanted, once again, was a refund. No response was ever provided. All of the above took place between 2023- Spring 2024. Fast forward TODAY (1/27/2025) after almost a year of radio silence, he gets a text from Kyle advising he needed confirmation for him as an active client to be added to their new system. The incompetence of this establishment and its management is egregious, and be aware that customer satisfaction and support is nonexistent. It is one thing to decline a refund when you’ve received a service, but it’s criminal to declined a refund when your establishment has failed in every capacity to provide the services paid for.

Source: Google

Juan Arango

★ 5

I highly recommend the Golds gym atmosphere!!!

Source: Google

TwenneyOne

★ 1

Here to warn all you wanting to get fit for the New Year. If you plan to sign up to Golds Gym, which I highly recommend you find another gym. Do not do the free fitness assessment when they call or text you. You will get traped into signing up for a trainer no one can afford. They will be so nice to you at fist then belittle you when you tell them you don't want to sign up. Please look into other gyms.

Source: Google

Little Red Bender

★ 5

As a total beginner, I felt very welcomed and encouraged as soon as I walked in. The team appear to have solid relationships with one another and with their clients. I was expecting to feel overwhelmed and intimidated, and instead I felt like the gym could feel like home in no time at all!

Source: Google

Justin Hammac

★ 1

They were dirty then when I canceled my membership they still charged me a cancelation fee even tho they advertise they don't have one I myself will never go back

Source: Google

Arcadio Gomez

★ 5

Excellent customer service. One fitness machine needed repair and they took care of it right away.

Source: Google

Michael Lee

★ 5

Source: Google

Rebecca Wilson

★ 4

I had a good workout today! The staff was friendly. It still appears the equipment should be wiped down all over on a regular basis, the entire machines. I have noticed several machines with out of order signs were fixed rather quickly. At least one machine, leg extension, is in real need of a seat recover. I have not considered leaving this gym mostly because of people I have met there. I also haven't gone to view other gyms at this point. So far so good. Have a great day!

Source: Google

Peter Zaleski

★ 1

HIDDEN FEES!! When I joined gold's gym I got signed up under the current gym manager Justin. The gimmick to get personal training is all good and I signed up for just two times a month costing around $120 bucks. Justin knew that If he told me about the $300 dollar cancellation fee then I would not have done it. There was no way to get around paying $300 just to get out of the personal training program. Frustrated I was done with gold's gym and of course there is a $62 cancellation fee. If Justin wasn't hiding fees I would still be there. I'm sure that I can find a good gym around here that is not poorly managed.

Source: Google

Tim Cofer

★ 5

Staff are friendly and the gym has the equipment I need. I enjoy working out at Gold's.

Source: Google

Danny Lewis

★ 5

I'd recommend Golds Gym in Hixson for sure...Tons of clean available equipment..at my stage I have a private trainer...that works well for me...n don't mind recommended if asked....I think the old stigma of Golds Gym being for just the muscle head hard body..is way dubucked....
I'm 67...bathrooms clean, staff knows your name...Hum,...I should be getting paid for this...lol..All good...my advise...GET WELL SOON

Source: Google

Ron Rench

★ 5

I work out regularly at my Golds Gym, always clean and friendly!

Source: Google

Tippi Washington

★ 5

Source: Google

Tiffany Adams

★ 5

Source: Google

Erica Lalak

★ 3

While they have just about everything you need to work out, a lot of the equipment is falling apart or is so worn down you can’t even see the weight. The place is also pretty filthy and desperately in need of regular deep cleanings. Dust on everything, dirt covered water fountains, and hair “tumbleweeds” in crevices making it apparent they don’t have it regularly cleaned.

Source: Google

Hailey Kendall

★ 5

This gym has made the process extremely helpful in gaining my confidence back and ensuring that I have support along the way!

Source: Google

Kyndall Hedrick

★ 5

I've never been a member of a gym, but had a knee surgery recently and needed to join one to finish my recovery. When I went into Gold's I felt totally lost, but Gabe was at the front desk and he was so helpful. He showed me around and answered all my questions. He was so nice and professional. After this interaction, I decided to go ahead and sign up. Would definitely recommend Gold's Gym in Hixson!

Source: Google

Dan Crawford

★ 5

Clean and not crowded. MUCH CLEANER recently. Well equipped. Easy parking.The staff helps by walking through the gym checking for things that need attention.

Source: Google

Thomas Mason

★ 1

I have beengoing there off and on for 5 years. Same old equipment. Nothing new. All thing stay broken for long time and I get charged twice a year for repairs. I get charge for credit card payments but the next day a friend joined and it was waved. I asked towavemine when I joined and the girl said no.

Source: Google

Ella Wintergreen

★ 5

Source: Google

Breanne Kintz

★ 5

Always a pleasure at the Goods on 153

Source: Google

Catherine McDuffie

★ 5

Source: Google

Deborah Smith

★ 5

Wally at Gold’s Gym Hixson was great. He knew exactly what I needed and helped with the whole membership process. He made this experience so pleasant. Thank you

Source: Google

gavin gore

★ 5

An amazing gym. It has a lot of space there is no lunk alarm and you just feel at home.

Source: Google

P Ferguson

★ 5

I’ve been working with personal trainer DeAndre Johnson for about a year and he’s fantastic! Patient, personable, knows his stuff and always has a challenging yet “doable” plan for me that’s making me stronger and where I need to be. The staff all seem very helpful when needed.

Source: Google

Chris Russell

★ 5

Large complex with all the equipment you would ever need. Clean and well kept.

Source: Google

Michael Ballard

★ 5

Source: Google

Jonny boii

★ 5

Gold’s gym is goated. Usually I pop up in golds downtown Chatt but sometimes I griddy on over to Hixson. Gold’s is a treasure chest. Holy cow I love this place!

Source: Google

Martin Peaden

★ 3

Most of the low impact cardio machines were dead. All of the ellipticals ignored my prodding or had signs. Great place for classes and weights. 3.5?

Source: Google

Jesse Lively

★ 3

Direct tv has not work for about 6 months. The equipment old and needs replacing.

Source: Google

Jorge Zambrano

★ 5

Jenial

Source: Google

Wayne Taylor

★ 1

Gold gym is a Scam, don't ever get a contact they will just say you did this in that and then they won't ever answer the phone or answer the email you send them to cancel or doing thing about it. They will send you to other email with no phone number. They will make you pay 18% of it to cancel. Just a stupid way to do business. Thank you Justin for nothing. DONT EVER GET PERSONAL TRAINER HERE. TO MUCH MONEY

Source: Google

Leslye May

★ 5

Source: Google

Ernie Perry

★ 5

The worker are nice and friendly but it is real dirty it needs a good cleaning

Source: Google

Sherri Rogers

★ 5

Source: Google

Adrian Gonzalez

★ 1

If I could leave a 0 star review I would. This place does dirty business. Moved out of state for family reasons and tried to cancel over the phone. They told me to email their customer service and once I did I received an error stating the email for customer service doesn’t exist. I emailed the customer service each time to remove my overdue payments as I only wanted to pay the cancelation for my agreement. I spoke with the manager who no longer works there , DJ, to which he said he would email customer service personally to handle my inability to reach out to their customer service team and he told me to send all the emails that I was sending to customer service to him in which he would forward those emails to their CS team and he said he would call me back to confirm the emails were sent. That was months ago. Never once received confirmation he received my emails and I sent him more emails after that asking if he received them. 2 months later I call golds gym to find out he doesn’t work there anymore and find out my account is sent to collections. How hard is it to reach out to customer service for golds gym? Or is their email even real? This company has caused me multiple problems and it’s a miracle they even have their act together enough to keep these gyms cleaned after multiple years of customers complaining about the dirtiness of their facilities. DONT DO BUSINESS OR SIGN A CONTRACT WITH THIS COMPANY. Go to crunch fitness instead where they treat you with respect and don’t beat around the bush for months just to get some extra cash out of you.

Source: Google

Judy Bailey

★ 5

Great equipment and other facilities.

Source: Google

Josh Baker

★ 5

Source: Google

Brett Morgan

★ 5

they are a great team of folks to sign up with. my biggest thing for these commercial gyms is how clean it is. This one is kept up with a lot better than the other Golds gyms in the area. would recommend to a friend

Source: Google

Maynor Acabal

★ 1

Source: Google

Brian Tuning

★ 5

Source: Google

Becky Smith

★ 5

Source: Google

Sarah Owens

★ 5

Source: Google

Jacob Jones

★ 5

Source: Google

Rose Haury

★ 5

Source: Google

Souliya Xaphakdy

★ 5

Staff was wonderful and I had access to the machines I needed.. DJ knew my name and made it a great experience

Source: Google

Kim JordanWeaver

★ 5

I usually go to the Lee hwy branch because they are 24/7, but that location has went down within the last year or two.
machines are rusted and broken, showers are not well taken care, shower nasty and the curtain rods are covered with rust, sauna broken, they have ants real bad in the locker room annnd the shower, it feels like they didnt pay their electric bill because its a freaking hotbox in the entire gym!
So I took a chance this morning and visited the Hixson branch.
WOW! what a difference a gym makes. I feel like I won the gym lottery. All the machines work properly. People were pleasant. I did not see any broken signs or machines. the attachments were plenty and newer versions and they had several machine options. ... and the sauna works!!!! No pool but its soooo worth it! The bathrooms are well kept AND THE WATER PRESSURE !!!!! LOVED IT.
I cant wait to go back tomorrow LOL!

Source: Google

Audrey Gates

★ 5

The group class instructors are excellent! They are knowledgeable and always provide both encouragement and modifications as needed. The facility maintenance and cleanliness leaves much to be desired however!

Source: Google

Cathy Fuller

★ 2

The gym is run down.

Source: Google

Larry Austin

★ 5

Source: Google

Billy Bradshaw

★ 5

Source: Google

Sigrid Baker

★ 5

Very nice, clean gym with respectful staff and significant equipment options. Great amenities too. Really enjoyed my time here so far.

Source: Google

Todd Oliver

★ 5

Source: Google

Jake

★ 5

My favorite golds in Chattanooga!

Source: Google

jesterman0488

★ 4

Over all everything is great. Few minor things I have noticed that haven’t ever gotten fixed in years, and it’s an easy fix. The grip material on the row machines, pull up bars above the cable machine and the pull up bars over the deadlift area have not been addressed. All unevenly wrapped or not wrapped at all.

Source: Google

Janet Johnson

★ 4

Class was great. The shower curtains are developing mold and the showers could use a stool outside the shower to set items that need to stay dry and can't go on the hook.

Source: Google

valorie hughes

★ 5

Justin is amazing and so helpful!

Source: Google

Chris Russell

★ 4

Source: Google

Mike B

★ 5

Great instructors

Source: Google

Susan Stringer

★ 5

I love Gold's Gym on Hwy 153. The staff is so friendly and helpful that it really feels like home. They keep gym clean and the equipment is in good repair.

As a woman over 60 years of age, I have done weight training off and on for over 20 years and have been a member of several other gyms that simply weren't a good fit. This one let's me get in, get my workouts done and still get to work on time feeling strong, confident, and happy to have new gym friends.

Source: Google

Susan Guynn

★ 5

Source: Google

Tommy Mars

★ 1

terrible staff/ sauna

Source: Google

Tom Marciano

★ 1

terrible sauna/ machines

Source: Google

Daniel Reno

★ 1

This place is straight GRIMEY. This gym experience has been a complete NIGHTMARE. Definitely disappointed that this is how this has turned out.First I was pressured into signing up for a personal trainer that I didn't want in the first place. Then when I tried to cancel it it turns out there's a termination fee. Along with having to pay first and last month for everything. I did get the $200 for the last month of the personal trainer back after jumping through hoops. I'm cancelling my membership because I can't deal with shoveling money at these people anymore

Source: Google

Thera Thomason

★ 4

Sauna is pretty dirty. But good equipment.

Source: Google

Becki Wilson

★ 3

The equipment needs to be wiped down all over and the cables oiled regularly. Enjoy working out here. I like the people, the classes, the layout , etc...It just needs to be kept clean.

Source: Google

April Cox

★ 4

The lady was very nice. I just wish that this location offered a little more, so I didn't have to travel to another location. This location is crowded like others.

Source: Google

Sarah Sasse

★ 1

If I could give 0 stars, I would. This is the absolute WORST company and their employees are just as bad. I signed up with Golds gym back in Sept. Shortly after, I received a text about personal training. I met with, Don Lawson (who doesn’t even work there anymore), a few days later. During our meeting, we talked about my goals and then about pricing. I told him I would think about it and get back with him, and of course, he insisted I sign up. I asked him if there were any cancellation fees or contract and he said “No, you can cancel your month-to-month at anytime”. I asked because at the time my father wasnt doing well at all and ended up passing in October. I wasnt going to sign an additional contract for training since I already had one for my gym membership. Anyways, we went to Don Lawsons’s desk to fill out my paperwork and when he asked me to sign he said, “this is just giving us permission to charge your credit card, sign and initial” So I did, not knowing it was an actual contract! & of course, I should’ve read what I had signed, but didn’t feel the need to since he answered my questions and assured me there were no additional fees or contract! So fast forward to December, I reached out to the gym to let the know I had to cancel & whoever answered the phone took my information and said ok, “we’ll take care of this for you”. I was charged in January and of course, I called to find out why. Well come to my surprise, I was supposed to cancel through lighthouse and I didnt even know who that was or why!! Leslie from Golds reached out to me to let me know I needed to go through Lighthouse and sent me the link where I could do so. I filled out a request to contact online, and shortly after I received a response saying I signed a 1 year contract and it would be $299 plus the month to cancel. I explained to them what all had happened, but none of that matters. I reached out to Don about the matter and his response was “ sorry you didn’t understand”

I have spoken with the gym manager over in Hixson, Zach and the manager over lighthouse personal training, Kyle Hudson at the Lee HWY location, and they “cant” do anything about it. I reached back out to operations with lighthouse to request a payment plan for the cancellation fee and no, thats not allowed!! They’re in no hurry to respond and are RUDE.

Yes, it is my fault I didn't read what I signed. I didn’t expect Golds to be partnered with a dirty business. I just want to spread awareness to STAY AWAY AT ALL COST! They are dishonest. I will say that Zach, the manger in Hixson is nice, aside from the fact he insists nothing can be done..

Source: Google

Jv Kanonhall

★ 5

Big gym, currently they are renovating. Making it feel like a Gold’s experience. Great staff, only issue is keeping up with paper towels to wipe equipment. Otherwise great environment.

Source: Google

Reseeder Bear

★ 3

I visited on a guest pass, and this place was a mess. The machines are old and kind of weird. The machines aren't logically grouped together, like all the chest machines together, legs together etc. I spent a lot of time walking around trying to figure out which machine does what. The cardio equipment was filthy. They did have a pretty cool powerlifting area with plenty if squat racks.

Source: Google

Alexis “Lexi” Beatty

★ 2

Use to be one of my favorite gym, everything isn’t out in the open as much as Crunch. And this Golds was and the few gyms to offer a kids center, the one on lee hwy takes more kids than they are supposed to, and is so busy. So I loved coming here to work out and know my daughter was going to watched, it was nice to have a good gym think about parents. Now I’ve been displaced, really wish they would bring it back.

Source: Google

Susan Stringer

★ 5

Feels like Home. Contrary to other reviews, the Hixson branch is Very Clean! The staff is polite and friendly. The equipment looks new and in good repair.

Source: Google

Trevor Scott

★ 5

people are respectful here

Source: Google

marilyn finch

★ 5

Love going there!!! Justin is the best trainer!!! However, the restrooms could se some TLC. One toilet is starting to get a ring around it… been there and getting darker every day!!!

Source: Google

Sumanta Banerji

★ 5

I have been a fan of this particular Gold's Gym location ever since it was The Rush. The equipment is well maintained and the clientele keeps the floors clean (no used paper towels left on the floors, dirty objects in the bathroom, etc).

2024: this gym continues to shine! The front desk staff members are friendly - they greet you sincerely and don't rush you out the door at 5 minutes to close. The gym members treat the place with care (rarely will you see weights left unattended on the floor or used paper towels strewn about).

Source: Google

Lorrie Edwards

★ 5

I really love all the staff at Golds gym. They treat you like family and go above and beyond to help you. Zach and Jake went above and beyond to help me. I really appreciate them both

Source: Google

Kriistiina

★ 5

Source: Google

Dana Decker

★ 3

Source: Google

luis alberto estrada

★ 5

Source: Google

The Red Guy

★ 5

Gold's Gym is great. They have almost everything, including free weights. I enjoy my time when I go.

Source: Google

Daniel Shaughnessy

★ 5

Yoga class w Leslie and all classes great. Club much cleaner of late!

Source: Google

Ana Consuelo

★ 1

Source: Google

Brandy Parman

★ 5

Amazing Gym. Good old faithful! Never lets you down! Zach & Michael are amazing Managers.

Source: Google

Noah Smith

★ 5

Source: Google

Sean Miller

★ 5

First day there and I love the gym, Tae, I hope I got his name correct was great and professional.

Source: Google

Evelin Aguilar

★ 5

Source: Google

steve bernhardt

★ 5

Source: Google

Dan Dokupil

★ 5

Great classes

Source: Google

Samari Howell

★ 5

Front desk was awesome and carried a conversation. All equipment was clean and well cared for.

Source: Google

Bert Howard

★ 5

Good selection of equipment, some equipment is older than others but the owner/staff seems to be replacing cushions/pads and machines slowly overtime. The locker/ changing room are nice, plenty of space and lockers. The bathrooms are bad. Sink handle was missing, no urinal dividers, inch or more gap between stall doors. Try your best to go at home first but I go to the gym to lift and that aspect is great.

Source: Google

Harrison Murphy

★ 3

Staff is nice and people are friendly, however the cleanliness of the facility is slacking, specifically in the bathroom. The urinals, toilets, and sinks are disgusting.

Source: Google

Juan Pablo Fumagalli Marroquin

★ 3

Think have more machines and no... And was more clean but all All the dust under the machines, all the weights, etc. I guess I thought it was a little cleaner. It will be nice if everyone includes a little more. The general cleaning service will take over the place It would be much better

Source: Google

meow miss maren

★ 2

Source: Google

Chris Badger

★ 3

I like the Gym. It’s just dirty & the equipment is not well maintained.

Source: Google

Kenneth Ware, M.Div.

★ 5

Love it. Been training wat Gold's Gym for years and I highly recommend this place.

Source: Google

Michael Gerges

★ 5

Source: Google

Ben Traylor

★ 5

Great gym, good for lifting or whatever you’re into. Been going for over a year now, staff is all super nice & helpful as well as the other patrons

Source: Google

Lauren Aslinger

★ 5

DJ, AJ, and Ryan are very nice and friendly

Source: Google

Luke Robb

★ 5

Don Lawson is an amazing personal trainer who not only trains his clients well but also has fantastic determination for his clients success. Don also has the ability to get people fired up and motivated in the gym and pushes people pass their mental boundaries as well.

Source: Google

Rowan Spraker

★ 3

Keeping the place more clean consistently and putting some new machines in is needed here. It's also packed out pretty much anytime from 5-9pm which can make it a little difficult managing time and the work out. But that being said it's got everything you need to get yoked and I've been working out here for about 2 years now. Some minor changes and this would be a 4 stars.

Source: Google

Paul Slaten

★ 3

The bathrooms need to be a little bit more cleaner

Source: Google

Nathan Holritz

★ 2

With newer or better maintained gyms like Crunch or event Planet Fitness nearby, Golds feels dingy and dated - and even smells bad. Only real selling point is the sauna.

Source: Google

tim edwards

★ 5

Not crowded in the morning. Good place to work out.

Source: Google

Leo Bautista

★ 1

Male Bathroom is dirty.

Source: Google

Lowell Barbee

★ 5

Source: Google

Pat Hannah

★ 5

Source: Google

Jerrold Higginbotham

★ 5

Source: Google

Boris Sery

★ 5

Joe B. is great. He is exceptional at finding your limits, and taking you a little further. He is focused on proper form, motivation, muscle fatigue to failure, and recovery. It is so great working out with Joe, knowing he has my back, and I can just focus on the exercises with no worries.

Source: Google

Cristian Vasquez

★ 5

Source: Google

Kent

★ 2

Staff are mostly friendly but the facilities continue going down hill. For months- not weeks- equipment broke, TVs not working (have to bring my note book for cardio time), not clean dust behind doors/equipment and visible. Ran most all the group instructions off so no cycling and other classes.
I want and need you guys to get it together unless you trying to lose members to other gyms in town.

Source: Google

Emma Vega

★ 5

This gym is awesome! I always see the workers being super nice and friendly! Especially James Wright!!

Source: Google

Justus Wise

★ 5

Source: Google

Terrance Jones

★ 5

Source: Google

Brett Bellendorf

★ 4

Source: Google

Mason Porter

★ 5

Welcoming staff and community like environment. Ryan Johnson always brings the positivity that every gym needs.

Source: Google

James Stafford

★ 3

Source: Google

David Jensen

★ 5

Source: Google

Christine Douglas

★ 3

The bathrooms and showers are continuously filthy.

All the equipment I used was in good working order, and the staff is friendly.

Source: Google

jim faller

★ 5

Source: Google

Don Harper

★ 4

It takes to long for them to repair equipment.

Source: Google

joe netterville

★ 5

Awesome gym

Source: Google

April Blaylock

★ 5

I personally hadn't been to this gym but I've met a very upstanding gentleman that works there. His name is Ryan Johnson. I have sit down and talked him about a meal plan.He was very helpful...

Source: Google

Rosa Rosa

★ 5

Great place. Great staff. Ryan Johnson was so helpful. Thank you..

Source: Google

gracie billingsley

★ 5

Great location!!! Great staff specially Ryan Johnson very friendly!!!

Source: Google

Sas & smile

★ 5

I love the front desk guy Ryan always brings light to my day when I come in 😌

Source: Google

Lora Cartwright

★ 5

Great staff with excellent customer service. Ryan Johnson is great about talking with customers and helping. Great equipment available.

Source: Google

Ajinke Rathod

★ 5

Ryan the goat🐐🐐

Source: Google

Anthony Ashford

★ 5

Really nice facility. Thank you Ryan Johnson for the recommendation

Source: Google

Troy Sarkisian

★ 5

Killler pump times. Ty Ry Johnson for this one.

Source: Google

Brett Hicks

★ 5

Had a great experience at this gym and I really appreciate Ryan Johnson for showing me the place and highly recommending it !

Source: Google

Carol Khoury

★ 5

Source: Google

Abbi Calfin

★ 1

They barely cool it. May as well work out in the summer heat. I regret joining. please keep the temp under 72-75

Source: Google

John Wick

★ 3

Good gym, plenty of equipment for any workout you're looking to do.

Source: Google

Dalton Russell

★ 5

This is definitely the place you want to go if you are serious about your training. There is no frills just a great place to go to lift some weights!

Source: Google

Dakota Fugate

★ 2

Been a member over a year. Was told that after a year unless I RENEWED it that it would be over. Come to find out wrong. Just called location and employee of phone didn’t seem to care other than saying that I have to come in during business hours to cancel so the manager can do it. So I now have to take pto from work to do so. Unacceptable. This gym needs to get it together before competition runs them out of business.

Source: Google

Alex Dickson

★ 5

Been going there about 6 months now and haven’t had any bad experiences. Only thing that irks me is that the machines if broken take at least 3 months to fix

Source: Google

Daria Hibbler

★ 2

Source: Google

Griffin Lee

★ 5

This is my favorite golds that I’ve been to. It’s always clean and the layout is fantastic. I never really have issues with waiting on machines, and all the employees I’ve talked to have been friendly.

Source: Google

Brennan Ponder

★ 5

Source: Google

Shelley Jeter

★ 5

Source: Google