★ 5

Great choice of group fitness classes. If you are looking for connection, the Hixson Y is the place to be. The senior fitness classes are packed! I love seeing the healthy, active lifestyles these ladies and gentlemen represent. The sense of community is off the chart. The facilities are always clean and equipment is in excellent condition.

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★ 5

The staff is great.

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★ 5

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★ 5

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★ 5

Fantastic! Trainer Andrew Hilton is tops!

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★ 5

The water classes are wonderful for all ages.
A person can exercise without putting stress on muscles and joints.

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★ 5

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★ 1

Nope! Nope! Nope!

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★ 5

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★ 5

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★ 5

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★ 5

Great facility, excellent senior programs

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★ 5

Friendly staff and really great instructors like Bernadette.

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★ 5

They greet me by name when I come in. The staff suggest ways to improve my balance, my strength and my ability to move. They are wonderful.

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★ 5

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★ 5

Looking for a great place to get back into fitness and healthy life style? The YMCA just might be for you...

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★ 5

Awesome place with the friendliest staff. I can't stop talking bout how clean the bathrooms and locker rooms are. I don't feel the need to wear sandals like I did at other clubs I've attended in the past.

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★ 5

Clean relaxed full service gym. Pleasant folks. Lots of equipment.

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★ 5

The place is clean and well kept. Equipment is first rate regardless of where you are in the place. Bathrooms are clean and kept up.

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★ 5

I enjoy the y, it’s always clean, the staff is always very wonderful, it real lade back,

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★ 5

I love the y. It a great place to be. Everyone is so nice.

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★ 5

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★ 4

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★ 5

Friendly, clean, great values

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★ 5

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★ 5

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★ 5

Lots of great programs offered for all ages. Provides child care. They have a swimming.pool & teach swimming lessons. I love working out there.

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★ 5

Great family environment with a great variety of activities and training programs at reasonable rates!

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★ 5

You can’t ask for much more from YMCA than this place offers. The staff is always very friendly the machines of the day they’re constantly remodeling. They have an outside playground two different indoor pools and tons of weights and basketball courts. I guess the only thing about the basketball court like any basketball court now is basically a pickle ball court so that’s fun

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★ 5

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★ 5

My favorite activity is swimming. The North River Y keeps their beautiful pool clean and well-staffed with life guards. I love the windows that go across two sides bringing in the natural light. The sauna is the way I like to end my workout. I also love that we can buy fresh vegetables grown in the on-site gardens during the summer!

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★ 5

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★ 5

So many activity choices. Gracious and responsive staff. I love the water aerobics. There are so many choices and levels, you can find one or several classes that will challenge or relax and stretch you depending on what you need that day. The warm pool is terrific.

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★ 1

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★ 5

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★ 5

this is my happy place!! i love the Y

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★ 5

We love the pool. Easy entrance and access to the pool and changing rooms. Friendly staff and clean facilities. Toddler swim lessons were amazing, and my son still tells people about going to "HIS" YMCA.

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★ 5

Clean facility, friendly atmosphere and staff. Plenty of equipment and space.

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★ 5

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★ 5

I love this Y and Andrea up front is super helpful.

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★ 5

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★ 5

After Burn classes are wonderful, swimming pool, and the fitness room! Awesome wellness staff and fitness instructors.

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★ 4

All the staff was friendly & welcoming. Other members were nice and cordial and considerate of other members. Only one time where two friends monopolized a machine. Otherwise, a desirable gym; but all Y’s I’ve been to—Downtown, Shallowford Rd and Hixson are. A quick event: I had a seizure at the downtown Y and assumed like jobs & other places they wouldn’t have me back—liability. They —Deb the mngr. & staff—did without a question though. 😇.

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★ 5

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★ 5

Used to swim here with My dad I have a lot of good memories here I don't think I will come back though because of some ptsd

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★ 5

Me and my mom have the family plan at the Y. We love all the free classes they provide for their members. Sophie is an amazing trainer at the YMCA in Hixson Tennessee!

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★ 5

I love the pace of the North River location. This fast enough to come in and do what you need to, but slow enough to not feel rested. Also, they do a great job with maintaining their equipment, and making the people there feel welcomed.

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★ 5

I love everything about the YMCA!

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★ 5

A friendly, clean environment that has a wide variety of activities.

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★ 5

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★ 5

Great staff.

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★ 5

They offer a wide variety of programs and activities. Very clean environment. Friendly and helpful staff.

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★ 5

I usually go after work when it starts clearing out. Lots of well-maintained equipment and the steam room is great. Huzzah!

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★ 5

Friendliness of staff

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★ 5

The Y at North River is nice, easy to access and welcoming to everyone

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★ 5

Great staff!

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★ 5

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★ 5

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★ 5

I love the water aerobics class. It is helping me get back in shape without any high impact exercises.

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★ 5

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★ 5

Muy cerca de mi vecindario y toda la gente que trabaja Allí es muy amable , un lugar tranquilo y seguro para hacer ejercicio y pasar un momento de relajación .

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★ 5

Aquatics the BEST

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★ 5

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★ 5

Coach Andrew has done miracles with my mobility! Water aerobics three times a week has also improved my life!

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★ 5

This is a great place to work out in the evening because it is much less crowded and all of the same great facilities are there and available. Great basketball courts, machines, and beautiful pool!

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★ 5

I love the gently yoga classes and the tai chi classes. The instructors are great!

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★ 5

I like the variety of programs. There are programs for all ages and fitness levels. I'm glad a disabiility doesn't mean you have to stop exercising. Also the staff is great.

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★ 5

North River YMCA is a great place for fitness and fellowship. The staff bends over backwards to make you feel at home. This particular Y is my second home!

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★ 5

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★ 5

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★ 5

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★ 1

YMCA is ridiculous is not autistic friendly. They have their staff thinking that they can yell at children and special needs children. I shouldn’t have to put a billboard on my son’s head saying I’m autistic. Please don’t yell at me very very discriminating against special needs children, especially the one old lifeguard and they had never regards to him they let him keep his job, which is absolutely unacceptable, do not go to YMCA in Hixson. They discriminate against special needs children and if you’re sending your children to daycare, second-guess it because they think that they can yell at your kids nonstop.

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★ 5

Greatest YMCA! Staff are the absolute best and willing to help with most any request. Super friendly and even printed a paper off for me when my printer broke!

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★ 1

Summer Camp is a circus, camp director is poorly equipped to handle it. Although we registered online and filled out a TON of forms, somehow they couldn’t locate my wife’s phone number and it took nearly two hours for them to contact us to come pick our child up after a behavioral issue (he’s got sensory issues). This led to further escalation of the director yelling at and harming our child’s self esteem for not “following directions immediately”. He was incredibly rude and tried to gaslight my wife about our son’s behavior. He also didn’t know what the word “elope” meant when I was discussing what the issues they were having with our son were. I think that speaks a ton in regard to the training and qualifications of the staff at summer camps here. We will not be back. The worst camp experience we have had in Chattanooga, we’ve been to CCS, Zoo Camp, Aquarium Camp, all with zero issues. My son was absolutely devastated and didn’t want to go back because of the “big angry man”. Don’t send your kids here if they aren’t robots that are terrified of adults.

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★ 5

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★ 5

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★ 5

Awesome facility. Melvin at the front desk was super helpful and made signing up easy!

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★ 5

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★ 5

I love everything special to go swuimming and staff are very friendly,respectful and building always clean,organized may God bless y’all thanks for everything you do

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★ 5

Diverse offerings, good equipment in good repair, convenient hours, absolutely wonderful staff.

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★ 5

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★ 5

Best gym in chattanooga!

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★ 5

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★ 1

I come to this YMCA because it is convenient for me. But it never ceases to amaze me that when I walk in the facility Im not greeted at all and then the person behind me gets a nice greet of HELLO with a smile. I'm here to work on myself not to make friends therefore I will continue to come but everyone should get the same greeting no matter the color or special need.

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★ 5

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★ 5

If you want to feel better move your body in the pool. Range of motion it’s fun with instructor Jeanie. Plus the class has all sizes and it’s heated.

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★ 5

I can tell an improvement in my balance from the Y classes. In fact, I slipped on the floor in a restaurant not long ago and I believe it was the Y classes that allowed me to recover my balance without falling.
The chair yoga has helped my upper back and neck tightness and range of motion. I can turn around in the car and look in the back seat for the first time in years. The socialization is great also. Our classes pull us together like family. The instructors are really good and encouraging.

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★ 5

The best place in Chattanooga!

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★ 5

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★ 2

Rude and unhelpful staff. I asked for a visitors pass for my baby and I. The receptionist informed me that I had to come with a member for it to be free, so I had to pay $25 to use the pool for 20 minutes. Then, receptionist made me fill out a two page application while standing in the freezing doorway holding my baby. The locker rooms are not family friendly. The changing table is right by the doorway so if you have an infant, you better get creative on how to dress yourself for the pool also. When we finally made it to the pool, the lifeguard yelled at us to get a wristband, but didn’t tell me where to get one. The only kind staff member was the younger lifeguard who gave us the wristband and told us to have a good time. Not sure it’s worth a $77 a month membership.

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★ 5

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★ 5

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★ 5

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★ 5

I love the warm pool, dressing room and aqua classes.

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★ 5

I highly recommend the YMCA for any kids sports or to work out it's a wonderful group at North River YMCA, they will help you with anything you need. . Great wonderful positive environment for everyone.

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★ 5

The NRY has recently updated/replaced much of their exercise equipment and weights. Also, the interior of the buildings have received a fresh coat of paint. If you have not visited the Y lately, it's time to come by and check out all of the wonderful updates and try one of their many group exercises classes.

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★ 5

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★ 5

It’s extremely clean and the staff is always on top of everything they have to do, and they are extremely nice. I would recommend this YMCA to all my friends!

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★ 4

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★ 5

Going to enjoy my Silver & For membership!

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★ 3

All front desk staff is polite. But cleaning guy is rude and says all homeless people has STDs. If he wasn't so intrusive in the shower area peaking in the shower curtain. If you didn't have that guy then would give 5 stars

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★ 5

The whole experience at the YMCA North River was and is excellent. The facilities are clean and welcoming. The staff are very friendly and welcoming. My wife and I were greeted as we walked in and helped us discover the many different options for getting started on our mission to get into better health and wellness. There are so many different programs and equipment available. Since we are Seniors and have Medicare our membership is free! We were given a tour of the facility and were evaluated as to where to start improving our fitness. We connected with a trainer who is wonderful and been very supportive with our specific needs. Great gift to this community as I see all ages using this place.

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★ 5

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★ 5

After having a poor experience at another summer camp, I enrolled my son in the YMCA youth camp and they have been stellar to him. He's pretty severely ADHD and they have not only done their best to help him in the right direction, they've let me know where our shortcomings were and how they corrected them on the spot. They are honest and it was actually one of the more affordable camps. They provide breakfast, they swim every day, they help him in any way. He needs help... I will definitely be bringing him back next year. Weeks at the YMCA summer camp and he is learning all kinds of new social skills and I couldn't be happier.

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★ 5

Nice pool, rarely crowded:)

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★ 5

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★ 5

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★ 5

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★ 5

the staff and character of many of the participants make this the place to go to work out. So pleasant, so helpful, so friendly and knowledgable.

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★ 5

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★ 5

The North River YMCA staff and lifeguards are always friendly and willing to help. Thank you for always showing kindness.

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★ 5

Love The aqua zumba And personal training. Everyone is always kind and happy, friendly faces every time.

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★ 5

Always a warm smile and welcoming staff.

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★ 5

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★ 5

The Y is my favorite place. You will never meet a nicer group of people employees, and attendees . I love the classes and volunteering.

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★ 5

Great place to visit and get a good workout

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★ 5

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★ 1

Enough is enough already. 4 or 5 pickle ball players should not have free run of the gym 6 days a week. People pay for their membership to be able to use the court also.

Membership canceled.

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★ 5

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★ 4

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★ 5

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★ 4

Not the most up-to-date gym, but overall happy with the equipment provided. Enjoy the indoor pools and the sauna. The basic gym equipment is nice and not over populated. The front desk associate is always nice and helpful to questions.

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★ 4

The weight room gets pretty crowded. They really need to add a deadlift platform.

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★ 5

Awesome facility

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★ 5

Love to go to their zumba class. It motivates me to do more other exercise. Everyone is happy there . I already recommended so many of my friends. They already joined and enjoy the time.

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★ 5

Friendly helpful staff great facility

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★ 5

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★ 5

Wonderful workout facility for the whole family.

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★ 5

Great staff and very clean facility. Staff is very covid conscious.

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★ 5

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★ 5

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★ 1

I was a member until 1/31/2023. The price per month, went up to more than I wanted to pay. I went to cancel my membership, and still was told that I need to pay another month. That was the purpose of canceling my membership. If the YMCA is customer friendly, then why not let the customer go without a penalty. It's just a way to make as much money as possible. Never going back.

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★ 5

Becky is the sweetest!

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★ 5

I have a great deal of admiration for the coaches and referees at the Hixson Family YMCA who work with the youth basketball league. The refs don’t just make calls, they take the time to explain to the player why the call is made and what they need to do. The coaches are so motivating and positive. My grandson is in the 8 year old basketball league and it is delightful to watch. Very good parking and plentiful bleachers for viewing. Very well done!

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★ 5

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★ 5

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★ 4

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★ 5

Done.

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★ 5

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★ 5

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★ 5

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★ 3

I like having 2 different pools with different degrees, but the warmer pool only goes 5ft deep.
There is only one hot tub in the men's room. Women don't have access to one at all.
The changing rooms can be confusing, too.
Everything was very clean.

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★ 1

RUNNN RUNNN!!HORRIBLE EXPERIENCE! I booked a party for my son on 10/8 and which I recieved a email saying October 1(was totally wrong) first mistake! Then upon me and my son guest getting ready to sing happy birthday to him, THE STAFF ENTERED INTO MY SON PARTY UNANNOUNCED RUSHING ME TELLING ME ITS TIME FOR ME TO WRAP IT UP AND WITH HER SHE HAD A CLEANING LADY WITH SUPPLIES TO HELP HER! I still had 30 mintues and I also paid 50.00 for a additional hour FOR MY PARTY PLANNER! In which the door was not unlocked for her to get in!! The entire experience was HORRIBLE, RUSHED, and INTIMIDATING WITH THE STAFF INTRUDING ON MY SON SPECIAL MOMENT! Not a WAY TO TREAT YOUR MEMBERS! I WILL NOT BE RENEWING MY MEMEBERSHIP AT THIS LOCATION!! ONLY GOOD CAME OUT OF THIS ENTIRE SITUATION IS THAT I WAS ABLE TO GET THE HEAD LADY CONTACT INFORMATION For me TO ADDRESS MY CONCERNS AND UNFORGIVABLE HORRIBLE EXPERIENCE! MICHAEL DAVENPORT THANKS SO MUCH FOR GOING THE EXTRA MILE WITH TRYING TO HELP ME!

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★ 4

I am a huge fan of the YMCA. Great place for classes and child care/activities. People are not pretentious and it is a comfortable environment. People seem to follow the clean your own equipment rule and the facility is maintained well. My only complaint is the age/sometimes cleanliness of the pool locker rooms and a lot of the YMCA's classes at North River are during working hours ie if you work 8-5 you will miss several of them. Overall I highly recommend

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★ 1

I brought up my concerns with this Y about their child care situation not meeting our needs and no one really cared. Each time Id check in the online system didnt work, not once in the 9 months I worked out there, so I had to do a paper sign in. three different employees said they would look into it for me and no one ever did. Already feeling a little uncomfortable with that, I kept bringing him hoping it would get better. It never did, he never seemed to enjoy it and this summer he would never let me leave him. When we arrived each time this summer the room was a mess and overcrowded. I tried several times b.c I really want him to be socialized well and able to hang out with other adults but its clear this is not the place for it. So if you are looking for a place for your kids to feel comfortable for you to work out, id keep looking. And as others have mentioned, the staff doesnt seem to care much. No one took my concerns that seriously and the manager I spoke to didnt even try to make a loyal customer happy. Not sure if there is other management who would care as when I asked to speak to someone else she refused to let me.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

I went today to sign up my kid to this YMCA since I had a bad experience with the one at Shallowford Rd, they all the same no good customer service and no enthusiasm to help, not friendly at all. What I didn't like is the fact that after I went back in with my application, I was talking to the lady with the band aid on her hand, I asked her if she can put my CC information on the system while I'm there, I didn't feel comfortable leaving a payment information just so it can lay around that's a no no,
well, she didn't, I was not about to put on some paper my CC information, I asked her about swimming classes she said for a 13 year old would have to go on Saturdays with the adult class I'm not sure if that's how their program works for that particular location but for the other YMCA it doesn't , she said or private lessons, when I'm trying to get him to socialize with other kids, he can only do classes with adults according to her, if she CRAZY or perhaps another one who see skin color and he isn't good enough to go to kids swimming class??? , I'm not going to let my 13 year old swim with a group of adults and their application for camping the questions are to personal. I did notice all YMCA apps are different. Well, I rip the app and dumped it in the trash my kid will not be attending this place either I saw it all in her face she gave me the impression she didn't want to help anyway or wanted him there, and she doesn't have to worry he won't be going to this place either.

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★ 5

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★ 5

I went swamim

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★ 5

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★ 5

Everybody there is so nice all the staff they help you when you have a question or need help

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★ 4

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★ 4

Nice clean facility. Visited to watch my nephew play basketball....

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★ 5

It was great

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★ 5

Clean, friendly, immaculate pool facility maintained at proper temperature unlike warm bath temperature pool at Hamilton YMCA.

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★ 5

I gad the nicest experience with the staff. Laura is amazing

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★ 5

The YMCA was very clean, the staff was friendly, & accommodating!! I really enjoyed my work out..😊👍👍

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

I've been going here for about two months now. The facility is clean and in good shape, and the staff is very helpful. I enjoy working out here.

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★ 5

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★ 5

Clean facilities...helpful staff

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★ 5

Older Y but clean, nice facility with pleasant, helpful staff

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★ 2

The hot tub made some loud noise that made ME feel the need to get out. I pulled the emergency string thinking it was foe any type emergency. Apparently not. Its only for human emergencies NOT mechanical. Life guard guy was furious. As I calmed down from his arrogance I came to realize I shouldn't have done it. Mainly bc when it was all over and settled back down and one of the actual ymca guys came in, some older guy was sitting in there with the same noise still going on lol. Hey YMCA can u do another drawl string and label it mechanical. That way those coming after me could seek semi quick assistance for STUFF like that. I am so thankful Hixson location has the hot tub in the mens room. Oh how relaxing when operating properly.

Excuse me sending from screen medded up cell phone.

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★ 5

I cannot say enough amazing things about our cycling instructor, Cassie! I especially look forward to Tuesday/Thursday mornings now because of her. Such a great attitude/personality, and her classes are so fun and scalable (and challenging/engaging). Fun music choices, she's always asking for feedback & suggestions, and overall you can tell she is so invested and takes a lot of pride is what she does. I can see such improvement in my fitness and I'm so glad my friend and I took the plunge, got memberships, and found this little community!

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★ 4

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★ 5

Great place even though someone stole my towel at the pool. The only improvement they can make is to allow guests in.

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★ 1

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★ 5

If not a member please join us and enjoy the variety of Family Programs. If need Physical Therapy all at Y.

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★ 5

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★ 4

Very friendly family oriented.

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★ 5

Amazing staff

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★ 5

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★ 5

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★ 5

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★ 5

Great place to work out..water exercise us great if you love the water or have mobility issues. .the staff I'd great and helpful. ..there are several classes overall to choose from ...

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★ 5

Used CHI Memorial Physical Therapy.

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★ 4

Nice place for youth sports

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★ 1

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★ 5

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★ 5

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★ 5

Great place! Very nice people

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★ 5

I love the YMCA. They have great classes, a variety of equipment, and taking multiple precautions to keep us safe during the pandemic.

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★ 5

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★ 5

Very clean and nice employees! 🏋️👍

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★ 4

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★ 4

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★ 5

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★ 1

Very rude at the front desk and didn’t care to help us. She kept saying she didn’t hear what we asked because she was to busy listening to someone else’s conversation multiple times. We planned on getting a membership today but left after her telling us for the 3rd time she wasn’t listening.

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★ 5

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★ 5

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★ 5

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★ 5

I am delighted to see every age group represented. There is a wonderful feel of inclusion.

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★ 5

Super staff, great instructors, fantastic fellowship!

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★ 5

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