★ 5

I love the Orangetheory workouts. I especially like the tornados, burpees and fast paced weight room workouts. I’ve been attending the Germantown location for 9 years. The instructors are extremely motivational.

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★ 5

Love OTF in Germantown. Coaches are excellent at making alternate movements and assisting with correct form. It’s a great full body workout and love the new strength and tread classes that were added.

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★ 5

Cassidy’s energy and personality are super motivating! Every class with her is a fantastic experience and a lot of fun!

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★ 5

Had an excellent class with Cassidy
Kept us going and motivated

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★ 5

Fantastic coaches and a great atmosphere. Workouts consistently push me beyond my comfort zone.

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★ 5

Orange theory is the best workout! The coaches are so helpful, kind, encouraging, and will motivate you every step of your workout!! This place is a community full of encouragement to be your best, healthy self!

Source: Google

★ 5

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★ 5

I’ve been a member of Orangetheory Germantown for almost 3 years. I feel stronger and more fit than I did at 40! The coaches are there to help me be the best I can be. At 62, I still go to classes 3-4 times a week, they are such an important part of my life!

Source: Google

★ 5

Love it! Great workout with a good of people!

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★ 5

I have been a member of Orange Theory for several years now and it changed my fitness world. As a tennis player, it increased my speed and my endurance. What I really love is the accountability. You schedule your classes which helps you to get yourself to class. I love that I never have to think about what to do. A knowledgeable coach guides you through every step of the workout and you can work out at your level. Overall, Orange Theory has improved my fitness level and made it so easy and enjoyable. I highly recommend giving it a try!

Source: Google

★ 5

Absolutely love Orangetheory. I love the different workouts that I feel like I’m getting plenty of cardio And strength. I am 57 and I’m in the best shape of my life. Thanks to OT.

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★ 5

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★ 5

my wife and i love OT. the work outs are always intense and change every time. we are in the best shape of our lives.

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★ 5

Great workouts that can be tailored for all fitness levels. Coaches are fun and encouraging!

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★ 5

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★ 5

Ive been a member for about 4yrs now- with 3yrs being at this location! The staff here is amazing, the workouts amazing (I mean who comes for 4yrs if they aren't changing it up). What you put in is what you get out of it. When I 1st joined I lost 10lbs and I stayed for my mental health as well as so I can eat anything without feeling bad. If you're like me and work from home it's sometimes hard when you don't have direct interactions with people outside of a computer everyday with someone - since OTF is community this had become my place to interact with people while staying healthy. I love their challenges they do - some comes with the membership and some are extra. All the coaches are amazing a special shout out to coach Amber and M&M whom I see twice a week and keep me looking my best! Your 1st class is free so you've got to come try it!

Source: Google

★ 5

I really enjoyed being a member at OTF Germantown. Everyone on staff is friendly and makes you feel at home. The coaches are helpful during class in a way that made me feel comfortable instead of intimidated. I enjoyed that you just have to show up and the coaches “tell you what to do”. But you are still able to do what feels right for you that day. I would 100% recommend joining if you are considering!

Source: Google

★ 5

I have been a member here since presale week in 2014. I have also gotten my husband to be part of my orange addiction. The trainers are wonderful and encouraging. I have lost 50 lbs over the past year and gained muscle, speed and confidence. The studio staff are so welcoming and I love that people of any fitness level can do the workouts.

Source: Google

★ 5

I am addicted to Orangetheory. The workouts are complete. You work on cardio and strength. The staff is so helpful and friendly.

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★ 4

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★ 5

Fantastic workout!!! The one hour session was intense but very doable and the results are awesome!! I’ve never had a complete body workout like this before and I’ve tried many, many other facilities.

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★ 5

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★ 5

Everyone was very friendly, and I felt like it really was a judgement free zone.

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★ 5

Since the first day I started at Orangetheory Fitness Germantown, I knew that I would enjoy the place. The gym was great, I like how I can go at my own pace, the classes are filled with energy and fun, and most importantly I like how i'm being coached throughout the workout. Coach Zo and Coach Mary are great! The fitness center is small, but that's a win for me and I would recommend it to anyone looking to start their fitness journey.

Source: Google

★ 5

Love OTF Germantown ! Great coaches and atmosphere ! Very welcoming vibe.

Source: Google

★ 1

Regional manager extremely unprofessional. Be aware she makes it extremely hard to get out of your membership, even when you move states.

In response to reply - I did email and the regional manager again replied to me unapologetically.

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★ 5

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★ 5

Llevo 4 años con OTF y sigo encantada. Nunca hay repetición de ejercicios. Los entrenadores son fantásticos.

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★ 5

Awesome! that's all I'm gonna say.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great cardio

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★ 5

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★ 5

My favorite workout ever! No 2 days are ever the same. The staff is amazing and have become like family! Highly recommend!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

If you want a comprehensive full body workout that will challenge you, yet have you waking up in anticipation to go work out then you definitely want to check out Orange Theory. They give you 2 free workouts and allow you to pick the affordable plan that fits your needs. What I love is I was able to purchase a band to go with my workout and I see how well I did on screen while I’m working out and in the app. I schedule my workouts, and I can visit other Orange Theories when I’m traveling! This is the best referral my best friend could have given me!

Source: Google

★ 2

1. Management plays really cheap tricks. I used to go there with my wife. They charged us even after we had cancelled our membership. We had to follow-up with them for a month to get the charges reversed. For the first 3 times - Whenever we would call, the person on the desk would raise a 'ticket' and say "Your refund is on the way and should be credited in 4-5 days". Even after asking to speak with the manager, we got the same thing. Only after the follow-up #6 or #7 did we get our money back.

2. Not very transparent with the house rules.

3. Minimum sign-up is 2 months. They charge you at sign-up and need a 30 day notice to cancel. So hypothetically, if your sign-up on Day 1 and cancel on Day 2, you'd be paying for a minimum of 2 months.

4. I'd prefer of all the house rules are told at Day 1. For example:

- We were not told that there's a 8 hour notice period for class- cancellation and a fee of $12.5 is charged if you cancel a class < 8 hours before.

- They'd give out the heart rate monitor if you don't have one. We were not made aware that it's chargeable. Only several days later, we were told that we would need to pay 'rent' for it.

Source: Google

★ 5

Wow! You must try this!

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★ 5

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★ 5

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★ 1

I joined for one month and asked for non-recurring payments since I am moving away. The lady at the counter confirmed that this was fine. Long story short, I have continued to be charged as if I was on a recurring plan.

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★ 5

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★ 5

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★ 5

Trainer Zo is amazing! Classes are at your own pace, the staff is amazing. Kudos all around!

Source: Google

★ 5

I went to Orange Theory in Germantown for the first time last week. I have not worked out in almost 6 years so this was definitely a struggle, but the trainer was very encouraging and motivating. I like Orange Theory better than a regular gym, because you are directed what to do. When I go to a gym, I usually just wonder around. 10/10 recommend and I go to my second class tomorrow even though I am still very sore!

Source: Google

★ 5

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★ 5

Amazing experience! They do a great job at pushing you while you are there. The instructors are very friendly and motivating.

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★ 5

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★ 5

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★ 5

Love this facility! Makes working out not such a chore. Love the atmosphere and loving the results!!

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★ 5

I love the atmosphere! Clean, friendly, and non-judgmental!

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★ 5

Really awesome

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★ 1

They do not let you know about the hidden fees $12 fee if you miss a class in addition to the 160 I am already paying , if you give 30 day notice to terminate you still have to pay for the next month regardless , also I wasn't initially told that I had to actually book my classes to secure a spot ,I was just told to download the app and sign in !

Source: Google

★ 5

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★ 5

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★ 5

I Love OT! Totally addicted. Been a member over 4 years and I have never gotten tired of the workouts or burned out like other group exercise classes I have done. Coaches are amazing!!

Source: Google

★ 5

Time is money, and OrangeTheory saves me time. I plan my work day around the class schedules, show up, and in an hour get my weight training and cardio in for the day. It is the best money I spend every month. I am able to keep my body in great shape without having to plan a single workout. The coaches know me, and the push me individually. As a retired athlete, that is huge for me.

Source: Google

★ 5

Source: Google

★ 5

Hey Germantown OTF thanks for the great experience! I travel a lot for my job and have many opportunities to experience multiple OTF studios across the country. They all share the same workout everyday but the encounters are different depending on the staff and management of the facility. Germantown OTF was awesome! I have attended other OTF's in the Memphis area that were closer to my hotel, but decided to drive a little further to check this one out. Let's just say it was well worth the few extra miles!! Fumi at the front desk, was very welcoming, gave me a short tour of the facility, answered all my questions and introduced me to Coach Keli. The facility itself was in good shape, very clean and all the equipment was in above average condition. Once class started, I knew that I had found another Rock-star coach in Keli! Very enthusiastic, encouraging and gave great demo's. I usually comment on the music mix during class, but that particular day was 80's dance music day, so I will leave that one alone. Overall, it was a great class/workout and I left in a good mood. It's always nice to be happy!
So yes... Germantown OTF ranks right up there with some of the best OTF's I have experienced. Thank you Fumi and Keli for making it happen!

Source: Google

★ 5

Organized system that focuses on heal the and weight loss. Each class is catered to you. Awesome trainer. Awesome staff. They make you feel confident

Source: Google

★ 5

A great way to workout! The staff is super helpful and courteous.

Keli’s strength and endurance class kicked a** today 😀

Source: Google

★ 5

Improving my distance running speed and general strength with OT’s great interval workouts.

Great coaches and team feel. Helps you put your best foot forward every session.

Source: Google

★ 5

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★ 5

If you want a great HIIT workout that you feel, this is the place!! New member but live the change from all weights.

Source: Google

★ 5

I have been going to OrangeTheory - Germantown for over 3 years now. The trainers and staff are top notch, upbeat, and all around great people. This also has - by far - been the longest program I've ever followed. For me, the mix of treadmills, weight room, and rowers keeps each workout fresh.

Source: Google

★ 5

Extremely supportive coaches! Will individually explain sets or how to do an exercise. Individualized encouragement! Really solid workout the whole time. The ability to make it your own, if you need to slow down for a round or two there’s no judgement, no harsh drill sergeant pushing you. Very much about knowing your body’s and your limits and beating yourself every time. Really fun music and atmosphere! Love it!!

Keli was awesome!! Still learning all the other coaches!

Source: Google

★ 5

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★ 5

Killer workout & super friendly staff!!!!

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★ 5

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★ 5

The staff was amazing and classes were always available when scheduling. I was visiting for business and they made me feel at home!

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★ 5

I just wanted to be more active so I tried a class. Kelli was my coach and she was SO welcoming. She really helped ease my nerves as I was VERY anxious before my first class. I don’t workout. I have not one fit bone in my body and I have arthritis. Kelli provided optional workouts that were still very challenging but more my speed. I signed up for monthly sessions and plan to increase my amount of sessions soon. :)

Source: Google

★ 5

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★ 5

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★ 5

Awesome

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★ 5

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★ 5

I love that every workout is different. I always feel challenged to push through until the end and to work harder. The coaches at OTF Germantown make working out fun!

Source: Google

★ 5

Love everything about OTF!! Great experience - the way the studio is laid out is genius and the instructor very helpful. Amazing workout in just an hour that doesn’t feel like an hour. Can’t wait to go back!

Source: Google

★ 1

Good afternoon, Cyberspace.

I am writing to you to express my disdain for the treatment I received at OrangeTheory Fitness Germantown and the lackluster workout I received.

I have been a Premier member of OrangeTheory Highlands in Denver for several years. The workouts and customer service has always been stellar. In addition, I attended a class in Kansas City, MO, which was equally stellar. However, this gym ranks as the most unethical, disgraceful and disdainful gym and class I have ever had the displeasure of attending. Let’s start with the least controversial.

Matt needs to wake up. He teaches the class from the back of the room and doesn’t engage with clients. As a fitness enthusiast and connoisseur, I noticed several clients performing the exercises improperly, including him, which can cause injury. His vanilla coaching skills can be remedied by more robust coaching training and engagement with the staff.

Now onto Caroline...

Caroline is a rude, unprofessional and opportunistic thief. She called and left a voicemail that was curt, brusque, lacked polish and professionalism. Her disposition in person was worse. She was rude and improper. Since I am not a member at this location, my membership information from the Highlands has to be pulled over. She called the Highlands in Denver and claimed that she was told that I do not have an active membership. I called the Highlands afterwards and spoke with Ellie. Caroline lied. I have an active membership until October. She charged me for a drop-in fee that was unwarranted and Ellie corroborated.

I spoke with the Germantown police about this issue. They mentioned that I should speak with the management team and my bank before I report a theft. I shall tomorrow.

This is not the welcome I expected in my hometown, as I’ve been away 18 years. It is also not what I expected on the way to Air Force Officer Training School. Thus, I can tell you the following definitively: Go elsewhere. You will be lied to, stolen from and treated unprofessionally. To Soldiers and Veterans: PLEASE GO ELSEWHERE. You will not receive the respect you deserve and find the integrity your uniform represents.

Source: Google

★ 5

Source: Google

★ 5

After having a baby two years ago via c-section , I went through a long recovery period and took me a while to find a routine or schedule that I could create to incorporate a workout. I love OT because they give me every time a different whole body workout in less than an hour. I would highly recommend anyone to joint OT if they want to really lose some weight and if they can commit atleast 3-4 hours in a week.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great workout and i like the intensity! It was a little confusing to get the order down pact, but once I did, it was awesome!

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★ 5

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★ 5

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★ 5

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★ 1

BEWARE!! signed up for orange theory session package. A health condition prevented me from completing my sessions and notified them within the first 2 months. Fumi the mgr said I could NOT have a refund.When asked to transfer to someone else, I was given the run about and she would respond half of the time and tell me she would have an answer in a week. I still have not been given a response since November and it is January. $300 or so dollars down the drain. Still waiting

Source: Google

★ 5

I was super intimidated until I walked in the door. The people that work the front desk are super friendly and helpful. The instructors are great and actually make working out enjoyable. Stephanie is the best!

Source: Google

★ 5

Great time and a great workout.

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★ 5

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★ 5

Quick and intense, as hard as you want to push yourself, lots of air conditioning, facility does not smell like sweat or bleach, friendly employees, equipment seems to mostly work as if new or well maintained, help if you need it, close to home, plenty of parking close by (you don't want to walk too far to work out :) - cons - expensive and some weight room exercises are hard for newbies (me) to grasp all of the movements, especially when your heart is pounding and sweat is in your eyes!

Source: Google

★ 5

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★ 5

This place is amazing

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★ 5

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★ 5

The workout was high intensity, burned a lot of calories, and the hour went by so fast! I loved that you could see where you were at at all times from the monitors so you could so you could make sure to optimize your workout and stay in the target range.

Source: Google

★ 5

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★ 5

Keli's class was so much fun!! She is so energetic, keeps you motivated throughout the workout, and does a great job of explaining the workout and modifications for all the movements. I highly recommend dropping her class to try it out!!

Source: Google

★ 5

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★ 5

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★ 5

Love this place! Staff is wonderful and exercise model is effective and makes me feel so good!!! I'm hooked!!

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★ 5

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★ 5

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★ 5

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★ 5

Love the instructors and the energy

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★ 5

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★ 5

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★ 5

The workouts are super intense, however being a newbie, I could modify any move to my fitness level. I love the instructor led classes. That's way I'm not wasting time on a treadmill at a traditional gym. At Orangetheory, I'm getting an effective workout and I've noticed a difference in my performance after one week.

Source: Google

★ 5

Best gym and best workout in Memphis. The manager is responsive and the workout coaches are awesome. The workout is always different and a challenge.

Source: Google