★ 1

I’ve been a member at the Bearden studio for about two and a half years, and I truly love the workouts. The coaches and trainers are incredible, supportive, motivating, and one of the main reasons I kept coming back for so long.
That said, there are some serious issues with how the studio is run. More than once, I scheduled a class, arrived literally one minute late, and still had my spot given away to someone waiting, despite having the highest-tier membership. With Knoxville traffic being what it is, it’s extremely frustrating to book a class, pay for the top membership, and still be asked to give up your spot while someone else takes it.
Canceling my membership has been even worse. This has been my most disappointing experience with the studio. I canceled three months ago, yet I’m still being charged. Even after speaking with the studio manager, I was told I wouldn’t receive a refund for the charges that continued after my cancellation. Trying to resolve it has felt like an absolute nightmare.
I want to be clear: the workouts themselves are amazing, and the coaches are truly top-notch. But the administrative side and the way the studio handles membership issues have been unacceptable in my experience. I wish the operations matched the quality of the trainers, because they deserve better and so do the members.

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★ 5

I regularly split my time between the Bearden studio and my home studio in another state, and each visit to Bearden reinforces why this location stands out. The coaching staff consistently demonstrates professionalism, warmth, and a genuine commitment to member success.

During my most recent visit, Coach D took the extra time to personally greet me and ensure I felt welcome. That level of attentiveness exemplifies the culture at Bearden—where every coach goes above and beyond to create an environment that is both motivating and inclusive.

Having experienced numerous OTF locations nationwide, I can confidently say that Bearden sets the standard for excellence. The team’s dedication to delivering high-quality workouts and personalized support makes this studio a model of what Orangetheory Fitness strives to achieve.

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★ 5

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★ 5

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★ 5

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★ 5

We go to OTF Germantown and were visiting my sister for Thanksgiving. We all took a class with our husbands. The studio is amazing. New treads and rower tablets. So amazingly clean and staff remembered us as we worked out multiple times this week.

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★ 5

Hi my name is Missy,
One of my favourite coaches is Lainey. She's always there to guide me and push me to do my best every time. Thanks for making workout challenging and fun.

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★ 5

Visited this studio this weekend from Virginia and it’s a really good one. Nice staff, and roomy studio with easy parking. I even joined the run group when the first class was full. It seems like a nice community of members! I’ll be back when I’m visiting Rocky Top again.

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★ 1

I would give this location 0 stars if I could. I’ve been going to OTF since 2020. The Bearden location used to be great but the current manager, Tehya Dyer, is incredibly frustrating to deal with. I asked that my membership be changed from an unlimited plan to a basic membership several days before my pay period. However, instead they skimped on the rest of my current month of unlimited and then also charged me for both basic/unlimited the next month. I’ve tried discussing this with the manager but every time I go to the studio, she’s conveniently never there. I kept being told that the manager would call me when she was in the studio again; however, she never did. I called the studio several times, left multiple voicemails, and emailed her so I could explain the situation but have never heard back. I’ve now been refunded my second charge but she still won’t get in touch with me about the situation! No one has ever apologized for their mistake and they never bothered to change my pay period or at least add an extra class from the 4 days that I was skimped of my unlimited plan. I will never return to this location. The customer service is horrible and the manager is a nightmare to deal with.

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★ 5

Excelente comida hondureña

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★ 5

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★ 5

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★ 5

I love working out at OrangeTheory and highly recommend this gym. They combine cardio and strength training in just about every workout, so it’s perfect for those looking to gain muscle, lose weight, or meet endurance goals.
It’s group fitness, but no judgment and the coaches give a lot of variation to exercises to make them doable for any fitness level, including prego women. The entire atmosphere is very encouraging and uplifting. I started at 1x weekly but have since upgraded to the unlimited plan.
I also love that my membership allows me to visit any orange theory location for no s as additional cost! When I go home there’s two locations near my parents house in IL that I’ve visited, and I’ve seen more locations popping up everywhere.
Highly recommend if you want a high intensity group fitness class

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★ 5

Great workout every single time.

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★ 5

60 minutes of good working out that I NEVER regret doing!

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★ 5

I’ve been going to Orangetheory in Bearden since 2019. The new location next to Fresh Market is amazing and the team is truly the best! Everyone (coaches & SA’s alike) are so kind and genuinely care about you. I’m legit always so impressed that somehow they know my name out of the tons of members they have when I come in and tell them which station I’d like to start on! The workouts are great and so is the music the coaches play. They always give modifications and will give you customized modifications if you need them. Added bonus is that a lot of members have been going long term so you’ll meet and see lots of friendly faces when you go to class, especially if you do the same time frequently. Overall, when you go to class it feels like a fun workout family :) I would recommend them to anyone!

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★ 5

I love OTF @ Bearden. Great way to start my day!

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★ 5

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★ 5

Best place to workout in town! Never disappointed with all the coaches’ playlists!

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★ 5

I never ran in my life when I started going to orange theory a year ago but now I’m able to run thru the whole class. The workouts are great. The coaches are even better and so motivating especially when it’s towards the end of the class.

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★ 5

Orangetheory Bearden is the best. The workout is always amazing and the people are even better. I love to start my day at OTFBearden!!

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★ 5

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★ 5

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★ 5

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★ 5

Love this workout! It is challenging and always different!

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★ 5

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★ 3

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★ 5

Bearden is a fantastic place to workout. Great coaching staff, variety and lots of hard work and fun at same time. Highly recommend you try it out!

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★ 5

I've been going for 2 months and loving it! No judgments, it's you against yourself, and the time goes by pretty quick. Try it!

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★ 5

I will be 69 years old this month. In my workouts there are not only a lot of college age people, but also a man who is 87. Adults of all ages can do these workouts, and I enjoy being around such positive people.

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★ 5

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★ 5

Rockit!

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★ 5

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★ 5

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★ 5

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★ 5

Like the “class” style vs individual workout. Like getting to know members on the same schedule. Like the variety. Coaches are always upbeat. And the music drowns out the moaning and groaning of exertion.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best workouts, coaches ever!

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★ 5

Coach Cory is awesome! I love the community at OTF :)

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★ 5

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★ 5

Great workouts each time and they're never the same. Each workout leaves me sore in multiple areas so I know I'm getting a good workout. Love the app for class scheduling.

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★ 5

I had a lot of doubts because I am a hardcore Peloton user but after trying Orange Theory I am hooked! I still love my Pelo but I’ll definitely change it up to incorporate Orange Theory too. Loved everything about my workout at OTF!

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★ 5

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★ 5

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★ 5

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★ 4

My wife has been a highly active member for the last three years, and I have just recently started going four times a month. Great gym if you like having a trainer and your workouts pre-planned for you. Highly recommend.

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★ 4

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★ 5

Intense, structured and fun!

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★ 5

Really fun and challenging workout in a clean and motivating environment. My coach Morgan was knowledgeable and encouraging, looking forward to another workout here!

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★ 5

Definitely recommend for a good workout.

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★ 5

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★ 5

I love the structure and flexibility of the workout. I know exactly what I'm walking into every time while also getting to be surprised by the details of the workout. I also really appreciate the relationship the coaches have with the members and the community that is created by the gym.

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★ 5

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★ 5

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★ 5

Awesome place to get in shape!

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★ 5

I've been doing Orangetheory for 2 years now. Every workout is a new challenge. I love that the entire class changes so much every day so that you improve strength, endurance, and power. All of the coaches are so encouraging and helpful. I also love the nice community of people. I've tried most every workout over the years, and never have I found one that keeps me any more challenged while getting great results and having (painful!) fun while you are at it!

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★ 5

Love OTF @ Bearden!!! The coaches are very knowledgeable and supportive. The staff is always helpful. The workouts are always challenging and never the same. The variety of workouts and challenges keeps it interesting and fun.
Side note, everyone at OTF including members have done a great job working through COVID restrictions and protocols.

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★ 5

I had my first three classes this week and absolutely loved them! I can't believe I have gone this many years without trying Orangetheory! I'm looking forward to becoming stronger & healthier! Thanks for a fantastic program!

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★ 5

Awesome workout!

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★ 5

Can’t say enough positive things about OTF. Since I’ve found orange theory I actually enjoy going to workout. Love the coaches and the staff and it’s always a different, fun workout!

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★ 5

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★ 5

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★ 5

Great workout environment with amazing coaches that want to help you reach your fitness goals! This is the place to be if you want to see improvement in your overall health.

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★ 5

Great studio, extremely helpful and friendly staff and coaches. I particularly appreciated that they took the time to explain how OTF works and showed me around the studio. I would absolutely recommend OTF Bearden.

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★ 5

We have had a ton of fun going to this gym. I agree with all of the other 5 star reviews about how great OTF Bearden is. On top of that though, they make sure to reach out to you, they remembered my birthday, and they've been so understanding with our inability to come back during this crisis. You couldn't find a better group of people!

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★ 5

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★ 5

From the moment I walked in I felt at home. The staff was so kind and welcoming. I had little knowledge about OTF prior to my experience. The class itself was challenging, but also fun. An hour flies by! I love that as soon as the door opened for class the coach greets you with a high five and smile. The music was excellent as is the energy. I have never been stoked about running. At the end of my workout I felt very satisfied, and though I was the newbie, I was greeted by several others asking me how I enjoyed my experience...and of course several more high fives post completion from everyone! Thanks Krystal and Kelsey for such a great first experience! I can’t wait to come back

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★ 5

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★ 5

OTF Bearden rocks because the coaches are so encouraging. The workouts can be really challenging but they make it fun and push you to give it your all. It’s so rewarding to see those workout summaries at the end!

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★ 5

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★ 5

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★ 5

Everyone was super friendly and inviting. The workout was AWESOME! Just what I needed as a break from teaching Group Fitness :)

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This is the first gym I’ve ever joined and pretty much the first time I’ve ever exercised regularly. I can’t see myself leaving anytime soon. Great staff and awesome workouts.

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★ 5

Positive energy from the start with the front desk staff - great encouragement by the coaches - tough workouts that you don't have to think about - just show up, listen, and work hard! I like pretty much everything about it!

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★ 5

The workout is a full body blast. That on top of the Bearden staff being great and the coaches being encouraging, I can’t get enough of this work out!

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★ 5

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★ 5

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★ 5

I love that it's a different workout every time and the coaches are great!!

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★ 5

I like the energy and accountability. I like the monitors. I can track my progress and results easily with the app.

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★ 5

I love the diverse format and motivational classes. It's different every day, which prevents boredom as well as overuse injuries. These are the best workouts I've ever had-- and I've tried them all!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Orangetheory has become a part of my routine on my journey to getting fit as a 37 year old man. When I started in January 2019 I was 276lb. It's been about 9 months and I'm now at 258lb. I feel like a new person. I go about twice a week. Orangetheory bearden is full of positive energy, instructors and clients alike. The energy is amazing. There is a new work out every time and it is always challenging. They will welcome all levels and make you feel comfortable. I'm probably one of the largest but I have never been shamed. I love my OTF and what they are doing for me.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Awesome location that was convenient to downtown. Great studio to visit while traveling for work.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

It's an excellent, one and done experience. --I like that in only an hour I can burn 700+ categories, obtain a good cardio workout as well as some strength work. I feel like it is a very efficient and effective workout for the time involved.

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★ 5

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★ 5

The staff’s great. The place is very clean with hand sanitizer everywhere. Very supportive and friendly trainers. Great place to go and get your butt kicked for a hr. Well worth the money. There is no value you can put on health and they definitely help you achieve that. Thanks, Bearden Knoxville.. 😊

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★ 5

The intensity was great and I definitely felt like I got a great workout. Never got bored once during the class and I love the instructors enthusiasm

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★ 5

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★ 5

Really enjoy OTF Bearden. Leah and her team is amazing. It's a great environment to help you on your journey to healthy living.

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★ 5

You can tailor the work out to your fitness level. The tribe at Orange Theory feels like family.

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★ 5

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★ 5

Excellent place. The staff and trainers are the best.

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★ 5

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★ 5

Love the format and the supportive coaching and community!

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★ 5

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★ 5

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★ 5

The FRIENDLIEST people welcome me with open arms, and the coaches are so encouraging!!

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★ 5

Provided a 10 out of 10 rating

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★ 5

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★ 5

I can’t say enough awesome things about OTF Bearden. I’ve always been a runner, but this workout will help you reach your full potential and help you discover strengths you never knew you had! The staff is so friendly and always warmly welcome you with a smile. The coaches are encouraging and also great resources for training or nutrition advice. The workout is never the same and they offer a lot of activities outside of the studio like group runs, social outings, and volunteer opportunities. OTF Bearden is always giving back to the community and hosting events for fundraisers or educational purposes. Everyone who works out at OTF is genuine, kind, and positive. I’ve never felt stronger or more energized than I do with OTF as part of my regular routine. I’ve made lots of new friends and feel a great sense of community. The people are absolute fantastic and incredibly supportive. All you have to do is show up! Worth every penny, you won’t regret it.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very effective workout for toning and weight loss!

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★ 5

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★ 5

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★ 5

I have enjoyed the past month at OTF Bearden. The staff is very friendly and the coaches are encouraging and are very helpful in politely correcting you if your doing an exercise incorrectly so that you get the most out of your workout and prevent injury. I would highly recommend OTF Bearden to anyone wanting an amazing workout.

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★ 5

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★ 5

If you wanna lose weight, this is the place

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★ 5

It never gets easy! You meet a goal and shoot for another. Always keeps you motivated, striving for better results and strength! A great way and atmosphere to push yourself to be the best you can be! Love it!!!

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★ 5

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★ 5

I joined OTF May 2017. I love the classes & the staff at Bearden. Krystal & Steven are my favorite coaches, they have the best music and are so motivating and fun! Highly recommend this workout for people at all levels of fitness. You can go at your own pace & there is no judgement.

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★ 5

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★ 5

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★ 5

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★ 5

I enjoyed the over all format of the "strength style" workout that was put together for us. I was slightly worried about the running portion only because I haven't done much at all since having a bilateral reconstruction done on my feet. I ended up being pleasantly surprised by the shock absorption in your treadmills and the impact didn't bother my feet at all. I do a lot of cardio intensive work as a trainer at Title Boxing Club but the nice thing about orange theory is that if you want it to be more intense that's all up to you. I killed myself and my splat points definitely showed it haha. Thanks again to you guys for an awesome first experience!

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★ 5

I loved that the coach took a portion of time, before the class started, to go over the flow of the class, and to answer any questions that I had (as this was my first experience with a specialized fitness center).

During the workout, he even checked on me a few times which I'm sure is difficult when everything is timed. But that meant a lot.

As for the staff that welcomed me, they did a wonderful job as well. They did, in fact, make me feel welcomed the minute I stepped in the door, and the woman (I forgot her name because I'm bad with names) that went over the forms with me did a great job of explaining to me how everything worked, and all about the plans.

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★ 5

The coaches are incredible, the owner is awesome, and the work outs are great!

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★ 5

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★ 4

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★ 5

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★ 5

10/10 recommend orange theory! The workouts are different every day and the coaches are so motivating. Thank you for teaching me the difference between working out and training, and for always motivating me!

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★ 5

All the staff and coaches there were great. Since it was my first time, the coach walked me and another new person through what to expect and what the terms he would be telling us meant. The workout itself was great. The levels that they have you run at during the cardio portion pushed me a lot more than my usual cardio workout, and the circuit weight training was hard as well. Excellent workout that went by relatively fast for a 1 hour workout too.

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★ 5

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★ 1

Disappointed in the level of customer service we experienced at this location. My wife has been an avid user of Orange Theory at a different location, but I had never been before. We were in Knoxville for the weekend visiting her family and as our schedules never sync at home, decided to utilize my first-time free pass and go for a morning class. My wife called beforehand to reserve spots, and told them that'd I'd be coming in for the first time and wanted to use the first-time pass. We also mentioned it when we first arrived, as well as the fact that we were from out of town. The class was ok - although my wife said the instructor did not seem as encouraging or upbeat as they are at location at home. A few days later, we saw that we'd been charged $30 for my visit - which we were under the impression would be free. My wife called to inquire, and was told that the location manager would call her as soon as possible, but we never heard from her. The next week I tried calling and spoke to a very nice girl at the front desk who told me that she would reach out to the manager. I then received a call back from that same girl telling me that her manager had told her that she was there the day we came and that she had informed us of the $30 charge when we visited (due to us being from out of town) and that she would not refund us. Neither my wife or I recall this conversation taking place that day. Regardless of whether it did or did not, it's disappointing that the manager first neglected to call us back and then, upon follow up, decided to relay a message through one of her team members who wasn't even there that day instead of calling us herself and explaining the situation. While annoyed that we ended up paying $30 for a class that didn't really seem worth it, we were more let down by the customer service, and as my first experience with Orange Theory, I probably won't be taking any more classes with them.

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★ 5

I love the community feel. I've always workouted with a team, so that's what helps me stay motivated. I love the high intensity & the science behind orange theory. I love the accuracy of using a heart rate monitor. I'm also a competitor, so I love being able to look up at the screen and know where I'm at with my percentage, HR, and calorie burn. Both of the instructors I have had so far have been phenomenal. They are super energetic and fun. This location is 5 minutes from where I live & I love that too!

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★ 5

Amazing workout! the staff is also extremely helpful, knowledgeable and friendly! Great place to get in shape and meet friends!

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★ 5

Great place, great staff and great Coaches!

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★ 5

I love everything about it!! The staff is so encouraging and friendly as soon as you enter the door. The workouts are versatile. I love that they are never the same therefore I never get bored. Music is great! Facility and equipment is always nice and clean. Feel like I've had a great full body workout every time I leave there!! Just an overall wonderful place with the most wonderful people!!

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★ 5

I love the variety of exercises, the coaches and their encouragement, and format of the workouts. I feel like I get a well rounded workout in one hour!

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★ 5

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★ 5

I love the high energy at Orange Theory Bearden, the music, the instructors never missing a beat telling us what we should be doing, and the way it pushes me to work my hardest and give my all for those 50 minutes. I also love how it mixes cardio and intervals with circuits/strength training. It's my favorite workout class I've tried!

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★ 5

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★ 5

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★ 5

I appreciate the attention and support from the coaches. I have asked many questions and have not once been made to feel that my question was unimportant. All of the coaches have supported me during my workouts and even notice if I have been away from the gym for a period of time. Before joining Orange Theory, I had not worked out in over 15 years. I feel better than when I started in January and look forward to getting stronger and more fit!

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★ 5

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★ 5

I just love the structure of it. I hated having to go to the gym and try and figure out what to do; I wasn't ever pushing myself that way. The heart rate monitor is awesome, because it lets me know how much I can push myself. Overall the staff is super encouraging and friendly, and seem to always want to help you do the very best that you can. I also love the group aspect of it- doing something as a group always makes things more fun.

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★ 5

I like how everyday is a different type of workout. I absolutely love the encouraging and enthusiastic staff, they really make you feel great and are always there for you if you need them! Feel like I get a total body workout with the running, weights and rowing in one hour.

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★ 5

Brooke is a fantastic coach! She pushes you to work hard in a very positive way! Contagious energy!

As a guy, there was definitely a stigma in my head that orangetheory was more for females. However, it is an excellent workout - interval training at its finest.

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★ 5

Great challenging workouts! I love that no workout is ever the same which also keeps them from getting too easy or boring! Love that the instructors learn your name and push you during class! AnDe is the best!!

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★ 5

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★ 5

This has been my first full week at OTF. I have worked out on and off for the past several years on my own with very little results. I have never been one who was willing or able to pay $50-$60 for multiple personal training session each week. With OTF I get everything in one for a fraction of the cost! Being able to monitor your workout throughout the class pushes you in great ways. It is like your little cheerleader telling you that you can push harder. I have been pushed to my limit by amazing trainers and I leave exsausted and I can't wait to get back for more.

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