★ 5

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★ 5

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★ 5

I love my East Studio!! I've been to multiple OTF studios in the Nashville area and also out of state as a visitor. When I'm here I know I'm going to have a great workout with awesome music and coaches who make sure i'm "doing it right" and also encourage me to keep up the work and not give up! Justen and Austen are AWESOME! If you're looking for a structured, well rounded, FUN workout I highly recommend the East Nash OTF. I know I won't show up at a regular gym so making an appt for a workout helps me stick to my commitment to myself. - Thanks OTF East Nashville - "heart hands" Sharon

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★ 1

This studio SUCKS!!! I've been an OTF member for two years and I'm cancelling my membership simply because I have had such a bad experience that I refuse to set foot in the door another time.

I won't beat around the bush--the dealbreaker for me is how strict they are about their late policy which reflects absurdly poor customer service. Across OTF, there is a 5 minute late period, which I am obviously aware of and understand. The issue is that, at this studio, even if you are LITERALLY 10 seconds over 5 minutes late they will not let you in class. As in, if you sign up for a 7:15 class and walk in at 7:20 they will turn you away because, in their words, they can't let you in "the second the clock hits 7:20". The first time I was turned away I was frustrated but ultimately acknowledged it was my own fault. However, the second time it happened, it was because their main entrance was blocked due to construction - which members WERE NOT WARNED ABOUT beforehand - forcing me to do a lap around an entire block to get to a different entrance. I would have been on time but this made me about 30 seconds over 5 minutes late. Even though I asked them to consider the current situation, they refused to let me in. It is truly unfathomable to me why you can't offer a paying member grace in that situation when it is entirely management's own doing that it happened.

I know I will probably get some passive aggressive response about "policy" and "safety" and they'll say they were nice for not charging me, but none of that justifies being strict down to the second when I have taken time out of my life to try to get in a workout. I can understand being turned away after, say, 7 minutes and I know that they have to draw the line somewhere, but you really can't even apply an ounce of nuance to the situation? How can you claim to be supporting people's fitness journeys when you won't even let them attend the classes they are PAYING FOR??? Quite simply I refuse to give more money to an establishment that has such absurdly poor customer service. It's really a shame because I like the workout and have made a lot of progress after two years -- it's sad to have poor customer service be the reason for cancelling but I am quite simply not getting the product I'm paying for.

Beyond that issue, I feel like there is much less of a welcoming atmosphere here than at the Midtown studio, which is where I attended the past two years. Even after three months of taking classes 2x/week, nobody knows my name. Every time I was late I was treated like a kindergartener getting slapped on the wrist, not a grown adult who has other things going on in their life and just wants to have an hour to improve themselves. But hey, maybe they would have been nicer to me if my membership were based at this studio instead of Midtown!

My advice is: if you're looking for a fitness class in East Nashville check out the Margaret Maddox YMCA, Burn Boot Camp or Seven Minutes. If you're looking for an OTF studio from out of town, definitely check out Midtown or West Nashville. Those studios will actually treat you like an adult and valued member :)

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★ 5

I love OTF East so much! Been going for years since the first week they opened. The staff is so kind, positive and knowledgeable. The people who go to OTF come in all shapes and sizes and it always feels like everyone is welcome and in a place free of judgement. Everyone is always really friendly and learns your name quickly. It’s like a little family! Definitely recommend OTF and this location specifically.

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★ 5

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★ 5

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★ 5

Kayla is so sweet 10/10 experience! Love them! Justen amazing head coach!

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★ 5

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★ 5

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★ 5

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★ 1

Horrible gym. The worst availability you’ll ever see in a class style gym. I canceled and still got charged for a new month several months after having not been charged. I work 7-6, and they have not had any classes available AT ALL. What a horrible experience. They charge $170 for a product working people cannot use. Give me my money back you thieves!

Edit after response: this is bogus. They will charge you for being more than 5 minutes late. ON TOP of the $170/mo membership fee. Also, how dare you give out personal information on a Google review. Yes, you are not technically my home studio, but you know that I’m unlimited, and live in Nashville. They are trying to squeeze you for as much money as possible. Again, the actual gym itself is nice. The classes are good. The trainers are good. The schedule SUCKS. The product is OVERPRICED (go to another HIIT Class based gym for literally half the price). There’s a reason your stock has been on a downward spiral the past 5 years. You cannot justify spending double for the same experience. I wouldn’t have an issue with the late fees if you charged a reasonable monthly. They always suggest switching to the cheaper plan… why on earth would I want to only be able to use the gym 8 times a month? Btw that’s still over $100/mo. If you charged a decent amount, I wouldn’t be bothered. But you’re basically a scam

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★ 5

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★ 5

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★ 5

Dropped in for a Sunday morning class and had such a positive experience at this location. Coach Justen provided the right amount of cues and encouragement to us motivated.

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★ 3

This location is not going to be my favorite location. It is not trucker friendly, and being in time is a MUST. I missed 4 minutes bc I had paperwork to do when other locations wait till after the class when you're running on time/ late.

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★ 5

Friendly and clean gym with classes offered at all times of the day.

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★ 5

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★ 5

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★ 1

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★ 5

I joined Orange Theory back in October 2022 and to say it’s change my life is an understatement. Before joining, I struggled really badly with not only my physical health, but my mental health. I was severely depressed, overweight, constantly drinking to mask the pain I felt everyday and one day a friend recommended I give it a try.. so I called and was told I would get 2 free classes. I couldn’t pass up that opportunity. After the first class I immediately signed up for 8 classes, then after 2 weeks I went to unlimited and have constantly been going 5-6 days with 2 doubles every single week. The workouts are incredible, but the coaches energy and community here is what keeps me going back. I finally have my physical health and mental health back on track and I owe it all to being under those orange lights. If you’ve read this far and wondering if you should join. Please do. You will never regret it. (:

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★ 5

When I showed up January 2022 I was pretty committed to hating it. I know that is not how most 5 star reviews begin. But it’s true. Up to that point I had not found exercising with strangers to be life giving. Then I met the crew at Orangetheory East Nashville and they changed all that. At OTF East Nashville I encountered variety of exercising and coaching: Nate (a high energy enthusiastic encourager of lifting heavier weights), Ellie (an encouraging coach and (with Nate) supporter of ramping up the weights we use), Daidre (a watchful coach paying attention to form and proper technique always with a smile), Vanessa (coach of coaches who combines encouragement and proper techniques with ease), Shelley and Shelby (both offer an encouraging presence that will get you through the early hours workouts) and Joey (leader of the bunch, head coach, teller of jokes and supporting coach who reminds us we can do more than we think.) OTF East Nashville did not just win over with its great coaches and gameified workouts (who does not like a badge!) the front of house staff are FANTASTIC!!! I love chatting with Sophie, Ally, Stephanie, Lauren, Jamie, et.al. I can say without reservation this place change my life.

Update: Still the best decision I ever made. Still saving my sanity with every workout. Still reminding me that getting stronger is always better than being focused into be scale. Still offering community.

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★ 5

I've been going to OTF east since 2019 and visited studios around the world. This studio had some of the best staff and coaches I've ever had the pleasure of working out with. Come visit this wonderful community! #otfeastnash

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★ 5

Love OTF East Nashville! I've been a member of this location twice, and enjoyed it both times. Coach Daidre has been there for a long time and is phenomenal. I also really love new head coach Justen, who has been a great addition to this location. Both are great at running a smooth class, demonstrating & correcting form, and encouraging you to push yourself with heavier weights & faster speeds. Front desk staff Sophie, Jamie, and Dillon all super kind and helpful. Would highly recommend this location.

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★ 5

Love OTF East Nashville! Still get a good workout every time 5 years in! The coaches are great!

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★ 5

I joined OTF East Nashville to get fit for my 50th birthday…and lo and behold, I am still here! The coaches, staff and members are so encouraging and fun. Who would have thought that I would wake up to go and workout? Better yet, I actually pay to get “tortured”? Lol! I love it though! I highly recommend!

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★ 5

I have been a member since 2019 and it’s the gym I’ve been a member of the longest. That says a lot about the variety in each workout and the different challenges along the way because I’ve never gotten bored! Love the coaches and staff and the convenient location.

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★ 5

Love my East Nasvhille OTF workout group! I feel supported and encouraged each time I visit. I love the energy from the coaches and the challenges we do together. Each workout is different, fun and challenging!

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★ 5

Amazing energy, dedicated coaches and all around upbeat vibes!❤️✨😊it has become one of my favorite places to be! Thank you OTE🙌🙌

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★ 5

Wish I would’ve joined sooner!! OTF is great to begin with, but East is truly filled with coaches and staff who care about their members!

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★ 5

Love this studio and the community they’ve built.

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★ 5

I have been a member of OTF East for about a year now and it’s been the best decision I’ve made! The coaches are extremely knowledgeable, attentive, encouraging, and always push you to grow. The front staff are always there with a huge smile on their faces to greet you and make you feel at home. If you are looking for something new, I would highly recommend OTF East!

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★ 5

I only went to Orange Theory because my friend nagged me and I finally gave in, but I thought it would be just like any old gym. I even told coach Justen I didn’t think I’d enjoy the floor workout that first day. I was wrong. I get such good & varief workouts with fabulous coaches in an encouraging environment, and unlike a regular gym, these workouts are fun and produce results. I love that I don’t have to spend any mental energy planning anything or making decisions about what to do during a workout - I just need to show up and give it my best.

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★ 5

Love OTF east! First time in my life I’ve ever stuck to a workout for over a year! 200 classes this past year and I don’t see any end in sight! 10/10 recommend!

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★ 5

Love this place! Staff and coaches are amazing.

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★ 5

I have been rockin with OTF East Nash since 2018 and let me tell you, hands down it is the most dynamic group of people ever! The coaches and front staff make you feel welcome and are excited to see you. The members are so ready to work and have fun! It is a place where you can come as you are and for that I am thankful!! Try your free class today!

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★ 5

I've been a member of Orangetheory Fitness since 2019, moving around a bit before finally settling near the East Nashville location. Without a doubt, this has become my favorite spot. The community here is exceptional - the staff knows me by name, the coaches push me to do better, and I feel more engaged than ever. Grateful for the consistency and support, this location truly feels like my fitness home. Highly recommended for anyone looking for a motivating and welcoming fitness community.

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★ 5

OTF has been keeping me fit since 2019 and Orange theory East Nashville coaches make it a great place to workout. The coaches are dedicated and extremely motivating.

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★ 5

Hands down the greatest workout ever created. Class style only gym with a trainer. The workouts help you get stronger in all areas of fitness. For a girl like me who would rather just do cardio, this workout pushes me to strengthen and grow in my core and weight training, which is what I need to focus on. This workout helped me get strong enough to complete my first marathon at 40! Come Checkout the best decision you could ever make!

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★ 5

OTF East is an amazing community of peeps!! It’s a great workout, and the coaches absolutely rock!!!!

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★ 5

This studio brings me joy. The coaches crush it every class. They keep me on track and deal with my shenanigans, especially Shelley. #LemmeKnow

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★ 5

I love going to Orange Theory East Nashville. The front desk staff always makes me feel welcome! They greet me by name and with a smile. Coaching is amazing. Each coach has their own style which makes classes more interesting and fun. I also love seeing my progress when I do benchmark classes. I look forward to every workout and am always excited to see my workout summary after class!

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★ 5

I rejoined OTF in August of this year and have been loving it! The coaches and staff at East Nashville are fantastic - not only are they supportive and engaged, but they're always up for trying new things to keep the community together and to keep on having fun. The workouts can be difficult, but you can always do them, no matter where you're starting from. OTF is just incredibly fun - great music, sense of community, fun challenges to keep you engaged, and a warm and welcoming atmosphere. So happy I came back!

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★ 5

Orange Theory Fitness delivers an invigorating workout experience that strikes a balance between intensity and accessibility. The sessions offer dynamic cardio intervals and strength exercises suitable for all fitness levels. Instructors stand out for their patience and encouragement, fostering a supportive environment where participants feel empowered to push themselves. Initially I was a little skeptical but after a few weeks now, I feel my stamina is slowly returning back. The head coach as well as the others are great!

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★ 5

Today’s work out with Daidre was Awesome. Press and squat is fantastic work out. #greatfultread

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★ 5

The best! Absolutely love going here each morning to start my day! Everyone on staff is so helpful!

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★ 5

Great staff and great location!

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★ 5

I have been an Orangetheory member on and off for a few years and I love the EN location! Highly recommend trying a free class if you are looking for a quality pre-programmed workout option.

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★ 5

I love OTF East Nashville. Shout out to coach Shelley who always lets us in the studio 30 seconds early and so on and so fourth.

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★ 5

The most efficient workout available. A combo of resistance training & cardio. 60 minutes - in/out. The people and community are incredible - equally supportive & motivating. A group of tenured coaches who have all been with the company at least 1+ year - OTF East Nash is worth checking out ☺️

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★ 5

I joined OTF East Nashville in 2022. At the time I could not foresee how transformative my membership at the East Nashville studio
would be. While I truly enjoyed the coaches, staff, and community I encountered with each visits, it was what the studio offered me at a time of disaster. When my house burned and my pets died, these folks provided a shoulder to cry, a word of encouragement, assistance as we struggled to figure out details that come with rebuilding a home, and a place I could go to metabolize my loss. OTF East Nashville kept me grounded at a time when I was at a loss. For this I will forever be thankful and engaged.

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★ 5

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★ 5

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★ 5

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★ 5

YAY such a good start to the day!!! Highly recommend Orange Theory!

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★ 5

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★ 5

I love the group aspect of it. It helps when I don’t want to push. I love that OT challenges me to go beyond my comfort level. And the staff at East Nashville location is amazing!

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★ 5

I was traveling to Nashville for work and I wanted to hit up a few studios while I was there. Nice little studio, very friendly front desk staff! Thanks for letting me visit your studio, if I'm back in Nashville I plan to come back if I can. My home studio is in Bryant, AR and I've been a member since Nov 2018

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★ 5

Just recently joined the OT community, and am a big fan of this location. The staff and instructors are great, the logic and science behind the workouts is compelling, and the vibe of the OT community/workout groups is generally strong and positive. It's nice to show up, dive in with the group, and ride that collective fitness momentum together.

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★ 5

It’s like a family. I go in there and EVERYONE is so nice and helpful. I do the workout of the day and am not judged by anyone, I and all participants are only encouraged. Suggestions are offered by the coaches which I love. I look forward to the workouts cause I can feel the difference

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★ 5

I love the community AND anonymity that go hand & hand here… if that makes sense at all. I love pushing myself & doing modifications if i need to, knowing that no one is judging me or keeping tabs on my activity. Every workout is great, the coaches are super fun & encouraging- a few are especially good at correcting form & really paying attention to everyone’s work. I love feeling accepted here & I’m shocked at how much i miss it if i can’t make a class. It’s the first time I’ve felt truly a part of something like this & not intimidated. I’m in deep orange & I’m thrilled with it.

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★ 5

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★ 5

I love OTF! It’s a great workout and the coaches are great.

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★ 5

Love my family at OTF East Nashville! Ellie always has the best music to keep me motivated!

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★ 5

Been coming here for almost a year, amazing energy and always smiling faces from the SA’s to the coaches. This has been the most welcoming gym I’ve ever been to and can’t wait to continue my fitness journey here. All the coaches are amazing and have the best energy but coach Shelley is the GOAT ❤️❤️

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★ 5

Great workout, welcoming staff, and the coaches are amazing - especially Coach Shelley and Coach Ellie!

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★ 5

Great staff, coaches and workouts! Every day is different and the coaches are there to support you along the way and hold you accountable, especially Shelley!

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★ 5

Orange Theory is great and this studio is amazing. Been coming for over 3 years now and have loved it. Coaches are amazing, especially Coach Nate. Daidre and Ellie are amazing as well !!

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★ 5

More like orange therapy ! I love this place … shout out to coach Ellie ! She’s always energetic and motivational !

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★ 5

Orange Theory is rad. I moved to Nashville while going through a divorce and knew I needed a place to blow off steam asap. I had never tried Orange Theory before but it was close to my house and I like to try new things, so I figured what the heck? Let’s give it a try.

The classes really challenge me. As someone with fibromyalgia, a typical workout for me is barre or pilates, so I was nervous about the idea of doing workouts that involved running or jumping or really anything high impact. But the workouts are set up in a way where I can choose to modify the exercises or ask a coach what I can be doing differently to still get a great workout in without destroying my joints in the process. Haha. I don’t feel judged for needing to go slow sometimes and that is a HUGE deal.

15 classes later, I’m hooked! Working through different circuits, with different trainers and different levels of intensity keeps me from getting bored or feeling like it’s going to get stagnant. I started out just needing a place to move my body, but OTF has really exceeded my expectations. Not only do I have a consistent place to work into my daily routine, but I’ve lost 12 lbs, have found new friends, and I’m realizing how strong I actually am physically and mentally. That doesn’t happen without a lot of one on one attention from some really caring and dare I say BADASS coaches and staff.

So, thank you so much Shelby, Shelley, Ellie, Nate, Joey, Kelsey, Sophie, Stephannie and anyone else I forgot to mention. Y’all have lifted me up so many times in the last month just by asking about my day, taking interest in me, laughing with me, and just being superb humans that are so welcoming. The culture at OTF East Nashville is so refreshing and I am so so grateful to have a safe space to push myself and get better. 🥹❤️ Thank you all for the support and encouragement!

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★ 5

OTF East is the best studio in town! Have been a member for a few years now. All the coaches and staff are great, but if I had to pick favorites, Ellie and Shelley are the most fun!

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★ 5

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★ 5

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★ 5

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★ 5

I love the instructors at this Orange Theory! They are kind, motivational, and encouraging! Also, love their playlist selections- great music when you are working out is so important!

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★ 5

Tried my first ever Orangetheory class yesterday and absolutely loved it! After not having a consistent workout schedule in almost 5 years, I think I've finally found the place that is going to get me back into shape and back into loving exercise. I was nervous that I would not be able to keep up with the class, but my coach was very understanding that it was my first class and pushed me just enough for me to get a great workout. Can't wait to start my new fitness journey at this awesome studio!

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★ 5

OTF East Nashville is great! The staff are friendly, knowledgeable and energetic.

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★ 4

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★ 5

Super friendly studio! Parking in back (not on Gallatin).

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Perfect workout

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★ 5

Orange Theory is the best workout I have had! I have been to multiple studios & I love the vibes of East! Friendly, clean, & always a good vibe!

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★ 5

The Orange Theory program was definitely the right fit for me. I was struggling in the gym for years. I just did not have enough self control to get the intensity, this program fixed that for me. The location and its personnel are also fantastic.

I've been part of their program for nearly 3 years and I will not willingly return to any traditional gym ever.

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★ 5

Orange Theory East Nashville is a fun and challenging place to shape your heart, mind, and spirit. Each Orange Theory location has brought me gifts in many forms. This particular location felt like my kind of people when I came in. Each class has met my needs and helped me move through any and all pain that I have been experiencing and brought me to the other side. I love the instructors, the workouts are consistently nourishing and powerful, I have met and enjoyed inspiring fellow worker-outers. Thank you East Nashville Orange Theory

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★ 5

I originally joined OTF in 2021 to increase overall physical activity in my daily routine. A few months after joining, my husband and I found out we were pregnant! We were obviously extremely excited, but I knew maintaining physical activity would be tough with the natural fatigue/uncomfortable state pregnancy brings with it.

However, I am now 37 weeks pregnant and proud to say that because of the staff and environment at EN OTF, I have felt more motivated than ever to continue my work-outs. I wanted to extend a particular brag to Vanessa and Daidre for their excellent coaching during classes. They are always very motivating and quick to help with any adjustments I need during work-outs. They have gone above and beyond to ensure I feel confident and comfortable. BUT I want to stress it is the entire staff that has been so kind to me during a time of vulnerability and less confidence during my work-outs. Every coach and member of the office staff has gone out of their way to make me feel good during this journey.

Because of the staff at OTF all and their positivity I have been able to keep myself in a shape I am happy with, but also a physical condition that has allowed for a healthy pregnancy (and hopefully smooth delivery) for my daughter.

Thank you all for positively impacting me and my growing family. Your kind words and motivation have gone further than you realize.

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★ 5

Visiting from out of town, they were so accommodating and kind. Thank you OTF!

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★ 5

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★ 5

Best staff!!!!!

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★ 5

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★ 5

Professional and friendly staff. Challenging and rewarding workout. Plus your first 2 classes are free! Why wouldn’t you try it out!? I’ve had a wonderful experience after just one class and plan to continue going.

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★ 5

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★ 5

Good explanation, trying to give you a good price :).

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★ 5

Seriously great experience. The staff is comprised of compassionate, knowledgeable folks who are genuinely interested in doing their jobs well and helping clients get fit while having fun!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I've been a member of this studio for almost 2 years and it's been amazing! The coaches are so friendly and make an effort to know you by name. The atmosphere is fun and you know you will get in a great workout whenever you go. I've been a member of 3 studios and this one tops my list!

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★ 1

I attempted to close my account and receive a refund and during the covid pandemic the owner has decided to stand her ground and not issue refunds and only offer to freeze your account. The owner was very stern and would not even entertain the idea of refunding my $89 payment. During times like this, customer service is key, and enforcing the standard pre-covid cancellation policy of a 30 day notice and being responsible for 2 monthly payments when you haven't attended a class in 5 months and don't feel comfortable after giving it a try is insane. Good luck lady, you have zero idea how to run a business especially during covid.

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★ 5

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★ 5

It was really good workout

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★ 5

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★ 5

I love this place! I have been doing OrangeTheory on and off for years, but this is my favorite studio that I have ever been to. I love the vibe and energy here. So happy that this is now my home studio!

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★ 1

I have been trying to cancel my subscription for 3 months now over the phone because I travel so much for work and am unable to come in person. They keep texting me, calling me, harassing me, and charging me anyway saying I need to come in person or they cannot cancel me. In this day and age of electronic communication you would think they would have another solution for this. The workouts were good however not for me as the last 3 times I went I ended up puking after the classes from being so overworked. I don’t feel I should be charged since the first time I called. This is ridiculous! What’s even more ridiculous is they want to charge you for 30 days after you come in person to cancel.

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★ 5

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★ 5

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★ 5

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★ 5

Great coaches! Great workouts! Great, clean facilities! The music selection was always exactly what I needed to get through the class workout.

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★ 5

My husband and I love our gym! We became unlimited members after 1 trial class and have never looked back. The coaches and staff are wonderful and the workouts are challenging and fun every day. We wouldn’t change a thing!

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★ 5

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★ 5

The coaches are hands on and always have options for injuries if you need them . The music isn't horrible ( Vanessa plays Too Short! )and I'm finding that the workout is having a positive effect on my mood and metabolism.
There are many different class times to choose from and the variety keeps me entertained, while the cancellation rule keeps me accountable.
One thing to note:
This isn't just for the young and trim! I'm over 50 and the activities are customized to suit your level of fitness.
Some days are better than others and they work with that!

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★ 5

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★ 5

Consistent, solid coaching, but yet I have some independence. Intense 1 hour work out. Coach Venessa is supreme!

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★ 5

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★ 4

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★ 5

Love this place! Such a good workout in a 1 hour. Like the concept.

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★ 2

Closed not open when there supposed to be.

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★ 4

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★ 5

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★ 5

Love this gym

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★ 5

Love that we finally have an OTF in East. The staff is super friendly and they take the time to show you how to properly use all the equipment. I'm hooked.

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★ 1

I've been a member of OT for 2+ yrs and love the class. I usually go to Green Hills and was super psyched to hear they were building this studio since I live in EN. I've been going for a few weeks and feel several things need to happen in order to be able to rate it higher. Better music, better flow, and trainers with more experience would be a good start! The classes have gotten a little better since I've been going but still need a little work. Keeping my fingers crossed..

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★ 5

Welcome to the neighborhood OT! Love the mix of cardio and strength training. Attentive and helpful trainers and staff as well.

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★ 5

It was the biggest December gift to have this amazing chain open in our neighborhood. I'd been wanting to join since my family had raced about it, however every location was either west or in the burbs. Now, the convenience is at the corner of Douglas and Gallatin.

The facility is flawless with a great layout and easy corner location. The staff is super helpful and eager to give you VIP concierge service.

My personal favorite is Coach Vanessa. She's like that first grade teacher you wanted to please who was tough and effective, constructive without destructive.

The rates are good for what you get. Technically, it's small group personal training in a motivation environment. Give it it try!

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