★ 5

Thought I signed up for a hot Pilates class but I accidentally signed up for this! I took the class anyways everyone seemed super nice and I was running late and they were still very nice and helpful. The class was very up beat and fun but also steady and chill,I got a great work out in and burned 770 calories 🤯

Source: Google

★ 5

I've been an active member of many gyms over the decades, but NOTHING has come close to OT in Spring Hill! The scientifically designed workouts are superior to the stereotypical "going to the gym". My only regret about Orange Theory, is not knowing about it sooner.

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★ 5

Visiting from California and enjoyed the energy of this class. Very upbeat and friendly staff!

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★ 5

I've been a member at OTF Spring Hill for over two years, and it's truly an incredible place to work out. The coaching provided ensures that people of all fitness levels can get a safe, effective workout. The community is supportive, and the atmosphere is always positive and motivating. The coaches and staff are genuinely friendly and caring. No matter where you are in your fitness journey, I highly recommend giving OTF Spring Hill a try!

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★ 5

Best place to workout!

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★ 5

I love that I don’t have to think or plan my workout. I come in and the coach motivates me to keep going. I also love that with the coach there they make sure I’m doing the exercises correctly and not hurting myself.

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★ 5

Best workout around with coaches that hold you accountable and help with any of your workout needs!

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★ 5

I have never been a workout person but I love coming here! They are so encouraging! I would recommend these coaches to everyone!

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★ 5

Spring Hill is the best! Coaches and staff are great!

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★ 5

OTF is the best group workout I've ever been a part of.

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★ 5

Staff awesome excellent work out

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★ 5

Have been coming here since they opened and love it! The staff is always so fun and welcoming.

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★ 5

Love this OT. So friendly, so reliable, and really a joy to be part of. The trainers are great as well.

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★ 5

I have worked out my entire life and OTF is, by far, the best and most enjoyable workout I’ve ever had! As a woman in her 60’s, I didn’t think I would be able to keep up, but you can set your own pace here and still get a great workout. I love that it’s a full body workout, too, with both cardio and weight bearing exercises, so it covers all the bases.

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★ 5

Love my workouts at OTF Spring Hill. Great Staff and Coaches. Thanks Spring Hill OTF!!!!!

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★ 5

OTF Spring Hill is the best!

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★ 5

Awesome place for working out and great Coach support!!!!

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★ 5

I’ve been coming to this gym for 3 years now. Coaches are great and staff is super friendly!

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★ 5

Attended my first class today. Outstanding workout and amazing coaches.

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★ 5

One the BEST gyms and workout in the area. Staff are incredibly knowledgeable and motivating.

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★ 5

Walked in to get a basic membership, was greeted with a warm smile, kindness, efficiency punctuality it’s all here. Not to mention the workout kicked my butt great sweat great energy. Come check it out.💪💯

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★ 5

I love coming here ! The team and the members are all great . All of the coaches are very engaged and encouraging .

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★ 5

Kat is a+mazing!!!! And so is Chubbs!!!!!

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★ 5

LOVE LOVE LOVE THIS PLACE…love working out and ive meet some fantastic people.highly recommended!!!!

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★ 5

My wife and I have now been coming here for over a year and have loved every minute! Coaches and staff have been awesome! We’ve really enjoyed how OTF has helped us reach our fitness goals! Highly recommend giving it a try!

Source: Google

★ 5

I have been to a few OTF studios in different states and OTF Spring Hill, TN tops the chart! Both the front desk staff and the trainers are knowledgeable and inspiring in all they do. They care about helping each and every client achieve their personal goals. They encourage consistent exercise and healthy nutrition to achieve lifelong results. Try a class today and start the journey toward the best and most fit you!

Source: Google

★ 5

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★ 5

Fantastic coaches and members! Always encouraging and fun. I wish I had started earlier!

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★ 5

Just started here at OTF and love how motivated I have felt. Truly makes a difference having someone hold you accountable.

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★ 5

This is so far the best workout for me! Orange Theory makes it fun by changing the workouts on a daily basis, making it a new experience everyday. The staffing at front desk is always welcoming you with a smile, and the coaches are striving for you to give your best! I love my OTF family and I am thankful for being part of it!

Source: Google

★ 5

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★ 5

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★ 5

Love my OTF fam! Great coaches, community, accountability, fun challenges, & benchmarks to gauge your progress! You can go at your own pace and watch yourself improve with every workout. This is the only workout I have been consistent with for over 2 years.

Source: Google

★ 1

DO NOT TRY TO CANCEL MEMBERSHIP--and do not believe 5 star reviews who haven't tried to cancel yet. Pay with cash if you can help it--DO NOT give them your credit card. Sadly, this is my first ever terrible review and if I could give them 0 stars, I would.

The last voicemail I left, I begged them to call me back and asked them to honor my 30 day cancellation when I called. I emailed/left voicemails and spoke to two separate staff members to try and cancel--I asked to have them email me the documents, which I finally got a hold of someone who shared, "I don't know why they didn't let you cancel via email?" I made sure to include on my 30 day cancellation doc that I've been trying to cancel since February 14th.

I spoke to their staff (twice) who said they'd have Grant their manager reach back out. Never heard once from Grant. While I loved the workout and the front staff were kind--I've been trying to cancel my membership for a whole month. Their manager does not call back, respond to emails, or return messages when you try to cancel a membership.

I was warned by another member of this same issue (not able to cancel & being charged over and over) but I really thought it was not the norm. IT IS.

Now, not only will I be disputing my credit card charge, I will also actively try to help folks not go through what many are going through behind the scenes.

Which means, I will NOT recommend the Spring Hill Orange Theory location to any of our clients, friends or honestly anyone who brings up working out at all. Bummer.

As a small business owner myself, customer service is everything. I believe they could actually get return clients if they had good customer service when we tried to cancel a membership.
P.S. Wish I'd read Jaylyne Fisher & Chelsey Wahlman's Google Reviews below BEFORE I tried to cancel.

Source: Google

★ 5

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★ 5

OTF is such a great workout! As someone who gets bored easily at a regular gym, I love how quick paced the classes are. Switching movements constantly with different blocks helps the time fly by! The coaches are encouraging and play great music to pump you up! They help you to have the right form and feel confident. The front staff are welcoming and inviting. If you have given OTF a try, I highly suggest it!

Source: Google

★ 5

I love OTF Spring Hill. Great workouts, amazing front desk staff and coaches. If you are looking for community and a place to help you reach your health goals come check them out.

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★ 5

Love it here! Great people and workouts - best way to get in shape quickly!

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★ 5

Incredible workout here in Spring Hill! Coaches are great and it’s a communal atmosphere.

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★ 5

This is a great workout no matter which studio you attend and that is the appeal of the brand. HOWEVER this is one of the friendliest, consistent, cleanest ones I have visited. I love the people and the motivation. Front desk staff, management, and coaches are always giving it their best.

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★ 5

The staff is amazing at the Spring Hill location!

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★ 3

Mid

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★ 2

Won’t be going back. Dealing with office questions or issues is a nightmare no one is authorized to do anything there’s very little education on how billing works .. if you cancel your membership due to a family emergency they don’t care they still charge you.
I haven’t been there since before Christmas told orange theory Spring Hill I couldn’t make any more classes the 2nd of January and said I need to cancel and was going to December but they were closed for holidays.
It’s taken orange theory 2 months almost to get back in touch with me regarding waving the fees for the month of January with them stringing me along saying that could be a possibility and it looks like katrina is going to approve this. It took me 6 times of calling and texting in 1 week to get ANY resolution just to be told no I’m not going to have the month of January waived even though I haven’t been there since the week before Christmas.

Other than that it was alright but overall experience is a 2/5 for those reasons..
Go there if you want to blow money and have a perfect life.

Jordan Fisher

Source: Google

★ 5

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★ 2

My friend and I are members of orange theory at a different location and it seems we always have issues the few times we've tried to work out at the Spring Hill location. Most recently when I showed up to class, they told me I had a late fee I needed to pay but I didn't have my credit card at that moment so they would not let me in to the class. I have the elite membership so I never have to pay late fees and my card is on file with my home location anyway. They were trying to charge money unnecessarily and didn't allow me to attend the class I had signed up for causing me to lose one of my 8 classes for the month. The front desk receptionist was short and rude and had zero costumer service towards a paying member. While I love orange theory, I would not go to this location.

Source: Google

★ 5

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★ 5

Spring Hill OT has the best coaches and staff!!! Love the community here and highly recommend this studio.

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★ 5

My favorite workout! Love the entire staff!

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★ 5

I love this studio. It feels like family. The coaches and staff are so friendly and welcoming. Look forward to seeing their smiling faces everyday.

Source: Google

★ 5

This place is the best. If you're new to working out or have been consistent for years, it will challenge you to push yourself every day. There is a level for everyone and even if you're starting from 0, there is a place for you.

Beyond that, the community at Orangetheory Spring Hill is second to none. I have traveled to other studios and the team here is incredible. From the team checking you in at the front desk to the coaches, I am met with nothing but kindness. The coaches are so helpful in every class with form and encouragement. They even hold clinics that will help you in a certain areas (rower, weight floor, tread) if you're looking for extra help.

The members are incredible too and everyone is supportive. Whether you keep to yourself or are a social butterfly, everyone has a place and all are welcome!

I love that this studio fits to the members rather than making every member fit inside some predefined box. If you can't tell I love it here and have seen incredible results. I debated trying Orangetheory for a long time before doing it because I was intimidated, but trust me just give a try !

Source: Google

★ 5

I’ve been a committed member of OTF Spring Hill since the summer of 2020. The staff are friendly and engaging. The current studio manager works hard to create a community at the studio. The members are supportive and encouraging. I love that I can just show up and someone holds me accountable towards my fitness goals. (Read: I don’t have to create my own workout) I’ve worked out through two pregnancies and have seen strength during those times and OTF has helped me regain my confidence post pregnancies too. I cannot recommend the workouts enough. They are modifiable to any workout level with room to level up as your fitness level increases.

Source: Google

★ 5

Orangetheory is a great place for a one hour workout. You get your heart rate pumping and the coaches are motivational!

Source: Google

★ 5

This is the best workout in town. Great, friendly, very encouraging community. I used to work out at the Rec. center & would be so frustrated after getting up at 4 am for a 5 am class & all of the bikes would be full in spin class. Number 1 best thing about OTF is the app. I’m pre-booked & guaranteed a spot in class. The schedule of trainers is booked a month out. Pick & choose class times that work best with your schedule & know you have the spot in class. The app includes health, nutrition, & fitness tips for life! It has personal tracking information too.

I enjoy the member spotlight board in house for tidbits of information about the community. My pictures include December bingo. Studios have different challenges throughout the year to encourage you & give you a little extra prize to work for & make it more fun! I love bingo❣️

The OTF gear is quality & priced well. You can buy in house or online from corporate. The training comes from one class trainer. You’ll quickly learn life surrounds the endurance, strength & power philosophies. You run, row, rep. There are also spin bikes & an elliptical machine if you can’t or don’t want to use the treadmill. Every class is different. Buy the OT beat band for class tracking & your performance tracking. You are constantly working different muscles groups. The orange zone gets you your splats & that means you’ll have a longer after burn of calories. More sweat, more life!

I just celebrated my 500th class at this Spring Hill studio. With your membership you can attend any studio in the country & I have been to studios in more than five states. Take a free first class & give it a try!

Source: Google

★ 5

Very friendly staff, & motivating & encouraging coaches! Love the health metrics used for getting a cardio fitness baseline and progressing from there within your personalized heart rate zones. Challenging workouts, but able to work within your comfort zone with help from the coaches. Nice facility! Quality equipment! Clean!

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★ 5

Best workout of my life! The people here are the best! ♥️

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★ 5

This is an amazing gym!!! My favorite workout. I’ve been doing Orangetheory for about 4 years now. Started out in Franklin but when Spring Hill OTF opened I moved my membership and man am I glad I did. The staff is amazing!! The coaches are fantastic and the office/front desk are so friendly and helpful. Not only is it a great workout but a great community! I highly recommend!!!

Source: Google

★ 5

This is the longest I’ve been consistent with physical activity and I have to contribute that to the wonderful coaches and front desk staff @OTFSPRINGHILL. They are always positive, encouraging, supportive and pushing you to be your best.

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★ 5

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★ 5

Great coaches and staff, fun and challenging workout that changes every day.

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★ 5

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★ 5

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★ 5

Best place to be for an all around workout! Love my OFT fam! The 5am class is always lite with Coach Cole🦾💥

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★ 5

Coaches are amazing motivators! In the best shape I’ve been in many many years!

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★ 5

The admin staff can help you get started and know everything. The coaches are supportive, in aggressive, and great people! The soundtracks are motivating, with a mix of rock, pop, rap, country, house, etc. it’s the best gym in town for anyone starting and nervous, or someone tired of working out by themselves and needing some accountability.

Source: Google

★ 5

I wanna shout-out this specific Orange Theory and give the staff + coaches 5 stars. // While the OTF (EPOC) concept and workout templates are universally fantastic, the overall experience is exclusive to each studio. There are definitely differences in OTF locations! // The studio manager (Kayla) • coaches (Cole & Katelyn) and desk staff (specifically in the morning) in Spring Hill are top-notch, motivating, professional and set themselves apart from other studios I’ve visited. They care about the fitness journey; the staff has repeatedly gone out-of-their-way to push my athletic ability, plus accommodate and encourage the fitness goals I’ve set for myself. Subsequently, the results have been measured & very noticeable! // I highly recommended the OTF workout, especially in Spring Hill! • Get it! 🍊🙌🏻

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★ 5

Another great workout! Katelyn is an amazing coach!

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★ 5

Visiting from a different studio but staff and coaches are always so friendly and welcoming! Such a great atmosphere to be apart of!!

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★ 5

Coach Cole and everyone was great. I really enjoyed the circuit and had a great workout. I like seeing the real time data on the screen during the workout. Definitely coming back.

Source: Google

★ 5

Been a member 3+ years & visited 4 different locations. Great workouts every time.

Source: Google