★ 5

Have been going here once a week for a little over a month. Tried it as an alternative to chiropractic and massage. Liking it a LOT. The stretch is really beneficial, and I am having far fewer symptoms than before.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Everyone is so nice and makes me feel at home. Stretching has been a lifesaver for me! Thank you, Marla

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★ 5

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★ 5

A great stretch. Really knows her job!

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★ 5

Clean, friendly staff, and knowledgeable therapists!! Many thanks to Wade!!!!

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★ 5

Wade is amazing!!! Incredible depth of knowledge. Has helped me correct my posture problems related orthopedic injuries. 80% reduction in my back pain and 100% resolution of my neck pain!! He gives you targeted therapy to your problem areas along with the whole body session!!

Source: Google

★ 5

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★ 5

Would highly recommend using Stretch Lab. Kole takes his time to understand any areas of concern and helps facilitate stretches for the direct areas. This is such a great investment.

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★ 5

StretchLab in Franklin has a friendly and supportive staff. My flexologist, Thomas, and I are in our third month, and I am pleased with my progress. At the start, we discussed goals and set a plan to achieve them. The techniques utilized in our sessions together and those taught for my own use have benefited me well. I recommend their services to people of all ages.

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★ 5

Very detailed and efficient

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★ 5

Outstanding!!! Stretch Lab works wonders for whole body health and well being. The expert guidance provides deep yet comfortable stretches. There is an immediate noticeable difference in flexibility!!

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★ 5

Great amount of knowledge and expertise to diagnose the problem areas and address them

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★ 5

Wade is very knowledgeable and I look forward to working with him. Very nice and knows his stuff.

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★ 5

Wade was great!

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★ 5

Daniel is the best. I went in with a backache today and within a half hour visit I was moving much better.

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★ 5

Marla is outstanding. Very personable and provides a thorough stretch each time. Highly recommend her.

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★ 5

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★ 5

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★ 5

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★ 5

I highly recommend this gem!! From Carrie to Thomas-- thank you all so much!! You get an amazing stretch and feel wonderful afterwards! Everyone is professional and kind!!

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★ 5

This was a great first time experience with stretching lab. Daniel was very informative and amazing with his craft. I look forward to to my next visit

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★ 5

Nakaya gave mea great stretch. She hit all the right spots and I felt so good after.

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★ 5

I am able to walk and function because of Dan. An amazing professional! I use StretchLabs because of Dan.

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★ 5

Love going to stretch lab. I recommend Wade for a stretch session, he is very friendly, professional, and attentive. I also appreciate his helpful tips on how to stretch at home. I always feel better after getting stretched. I highly recommend this practice to anyone to avoid sport injuries or for workout recovery.

Source: Google

★ 5

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★ 5

Very helpful. I hadn’t been in awhile and had hurt my back 6 weeks ago. He worked everything related perfectly. Great work

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★ 5

If you haven't tried it, definitely go. Awesome staff and a clean facility. Wade is the best of over 8 Flexologists I have experienced. He is extremely knowledgeable in anatomy, is exceptional at adjusting to individual needs and at finding techniques to address specific issues. I go almost every week and have seen improvement in how I feel and how being stretched improves all my activities. There are special trial offers so go check them out and you'll feel great after being stretched.

Source: Google

★ 5

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★ 5

I am benefitting from and enjoying my membership. All of the staff have been great. Wade has been exceptional. He is knowledgable, professional & patient. He explains the mechanics of the stretches and how I will benefit from them. He ensures that I leave feeling well. He has given me excellent advice for “homework” so that I can continue to succeed with my flexibility / mobility.

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★ 5

Wade was professional, knowledgeable, and very friendly. Super great experience and gave me great advice to help my athletic needs!

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★ 5

Wade hooked me up with a thorough and thoughtful post race stretch after the Mercy Franklin 10k. He quickly identified and worked out tightness in my hips and ITB, while being careful of previous knee and back surgeries. Highly recommended.

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★ 5

Great staff, amazing stretch before a golf tournament! Really know their stuff and get you moving! Wade was very knowledgeable and friendly.
Thanks wade!

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★ 5

He did a great job!

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★ 5

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★ 1

A Rollercoaster Ride with Stretch Lab: Great Service, Terrible Cancellation Experience:
Our experience with Stretch Lab started off on a high note, with exceptional service and a team dedicated to providing a top-notch stretching experience. The trainers were knowledgeable, friendly, and created a welcoming atmosphere. Unfortunately, our positive journey took a sharp turn when it came to canceling our membership.

Attempting to cancel our membership with Stretch Lab turned into a seemingly never-ending ordeal. What should have been a straightforward process turned into a frustrating series of events, leaving us with a sour taste in our mouths.

Initially, we contacted Stretch Lab to cancel our membership, expecting a smooth and efficient process. Little did we know that it would take multiple phone calls and considerable effort to achieve what should have been a simple task. The communication breakdown between the front desk and the administrative team became evident, as each call seemed to yield a different result.

After what felt like an eternity of back-and-forth, we finally believed our membership was canceled, only to be blindsided by charges weeks later. The lack of transparency and consistency in the cancellation process left us bewildered and frustrated. It was disheartening to see such a stark contrast between the excellent service provided during our sessions and the chaotic experience of attempting to end our membership.

In light of our tumultuous experience with their cancellation process, it is with a heavy heart that we cannot recommend Stretch Lab. The exceptional service during our time there was overshadowed by the nightmare of trying to cancel. For those considering Stretch Lab, we strongly advise caution and recommend exploring alternatives with more reliable cancellation procedures.

Ultimately, the paradox between the outstanding service and the cancellation debacle left us with no choice but to express our disappointment. Stretch Lab has some improvements to make in ensuring a seamless and customer-friendly cancellation process to match the quality of their service during the sessions.

Source: Google

★ 5

Caleb is knowledgeable, professional and personable a great combination for me.

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★ 5

I’ve had Kevin, at stretch lab, stretch me many times now. Each time I leave feeling much better, especially my hamstrings that are forever tight.

He does a great job and he is very personable. I will be continuing with Stretch Lab for the seeable future.

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★ 5

My appointment with Alix was definitely a great experience. She is very knowledgeable and explained everything she was about to do. From the moment she started I could tell this would help with my flexibility as well as the tension I was carrying in my body. For me this was the equivalent of getting a massage. I felt very similar afterwards. Certainly would recommend Stretchlabs as well as Alix. Thanks for such a great experience!!

Source: Google

★ 5

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★ 5

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★ 5

Marissa at Stretch Lab in Franklin is an amazing flexologist. I have been going to her for about three months, and have noticed my flexibility, mobility, and symmetry improve by leaps and bounds, literally I can leap and bound now😂! I have hip pain and tightness issues due to arthritis, and getting these stretches in addition to the daily stretch homework she gives me, I am even more flexible than I was in my 20-30s. I was not able to sit cross legged or do many yoga poses prior to Stretch lab, but now I’m better at my yoga poses, and have markedly improved pain. I even have pain free days that I have not had in over 15 years!I recommend this for everyone especially if you deal with chronic pain. Go stretch and get your life back!

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★ 5

Alex is “Awesome”!… not just in her craft of being one of the best Stretch Professionals but also the background knowledge she shares is so helpful on how to care for yourself after leaving. 👍🏼 to her politeness and patience!!

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★ 5

Carli has been great for Emmaline!

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★ 5

Since day 1 I’ve only seen Quincy, even though there are many great choices when it comes to flexologists. Quincy has been great, personable, knowledgeable and a great communicator as far as how to get the most out of my stretches. (He also just makes it fun and easy.) Looking forward to my next stretch with Quincy!

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★ 5

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★ 5

Always feel so much better after coming here. The stretch team is knowledgeable and adjusts their approach to my specific needs or area of focus. Marissa and Jordan are two of my favorites!

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★ 5

Great introduction to the possibilities of the stretch improvements and impact on my health. Kennedy’s welcome and effervescent personality was a pleasure and the perfect intro to my first session with Kimberly.

Kimberly communicated with me throughout the session setting expectations and working with me to achieve the best results. I look forward to continuing at Stretchlab!

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★ 5

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★ 5

Best stretch! After driving for several days for long periods of time Olivia made my lower back and legs feel great!

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★ 5

Alix is an awesome flexologist--very knowledgeable, personable and a great listener. I highly recommend her.

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★ 5

She is knowledgeable and personal and lots of fun! I am enjoying the stretching and the relationship!❤️

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★ 5

Friendly people.

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★ 5

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★ 5

Greatest! Thank you!

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★ 5

Carli is a professional in every sense of the word. Her knowledge of the human body as it relates to the task is amazing, and her customer “tableside manner” is even better.

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★ 5

Carli was great! Explained everything about what she was doing and why. Will definitely go back!

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★ 2

Five stars when I was using the service, but it was difficult to cancel my monthly usage. I got charged an extra month after cancelling and was told they couldn’t refund (this was back in May). Then, after that month was used up, I continued to receive a few monthly charges of $10-15 with no explanation. I didn’t even bother calling about those as they made it clear they don’t refund charges. About four months later (Sept 19th), my credit card was charged for a whole months worth, at around $275. When I called and asked for a refund since I no longer use their service, I was told they couldn’t refund and I had to use up the month. I informed them that I had canceled months ago and shouldn’t have been charged in the first place since I no longer use their services. I had to call a number of times to finally speak to a manager who said they would issue a refund. But it’s been nearly a month and my money has still not been refunded to my card. After multiple phone calls, I have been told that the manager has a transaction request number (I didn’t personally receive it), but since they input refunds manually, perhaps they put a number in wrong, and I was told they will try to re-do the refund request. Needless to say, they’ve been quick to take my money but nearly impossible to get a refund, when my card shouldn’t have been charged in the first place.

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★ 5

I recommend getting stretch about by Kim! She’s an amazing woman who knows what she’s doing and actually has a conversation with you. I feel comfortable getting stretched out each time.

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★ 5

Marissa is the best!

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★ 5

Everyone is very friendly and very knowledgeable on all the different stretches.Been a member since the beginning.

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★ 5

Stretchlab Franklin has been amazing for helping my posture and mobility. I have imbalances in my right and left side of my splits and Kevin has helped me so much. Now I have almost no hip, or back pain. I’m a hotel manager so I stand 10 or more hours a day. Now I feel great at work! Thank you Kevin and everyone at StretchLab

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★ 5

Consistent visits have led to much less tightness and soreness. Highly recommend. Ask for Jordan! Does a fantastic job.

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★ 5

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★ 5

A nice treat for anyone who needs help with flexibility. Always professional, clean and friendly! Alix and Carly are fantastic!

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★ 5

I always see Jordan, and he is excellent. The Stretch Lab team are very friendly, knowledgeable and professional.

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★ 5

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★ 5

I have really enjoyed my membership at the StretchLab. All of the staff and management are super friendly and attentive. I appreciate Jordan and his approach in taking care to ensure I’m comfortable and leave feeling great.

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★ 5

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★ 5

Had a great session with Alex. Felt very confident with her ability to safely stretch me after my total knee replacement.

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★ 5

Love going to StretchLab and having Jordan help me become more mobile! Thanks for all the great work Jordan!

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★ 5

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★ 5

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★ 5

Jordan, my Stretch Lab Flexologist, is top-notch! Jordan is an excellent asset to Stretch Lab’s Franklin location. Thank you, Jordan!

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★ 5

Kevin did a great job helping me work out the kinks!

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★ 5

Kevin is amazing! He really cares about his patients and wants them to have a great experience. My son said he thinks Kevin has helped improve his soccer performance. The best!

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★ 5

Much more effective and relaxing than stretching by myself!

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★ 5

Quincy was awesome. Very knowledgeable and helped me a ton.

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★ 5

Great stretch

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★ 5

Shout out to Caleb and Quincy for helping me enjoy my visits.

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★ 5

Adam and crew came to stretch Ravenwood's Track & Field team. They did a great job and their Flexologists reinforced the benefits of proper stretching.

Their Flexologists are very knowledgeable and know just how to work with each athlete/sport.

Thank you!

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★ 5

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★ 5

Emily was AMAZING! She was very detailed with in during the session & knowledgeable. I walked away feeling a 100x better and will be back.

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★ 5

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