★ 5

It’s wonderful to have a place like TOA Urgent Care in our town. After falling and breaking my ankle in our backyard I was able to bypass the ER and instead be treated TOA. I was in and out in about an hour. The staff was super professional and nice. I had excellent care.

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★ 5

Great, customer service, knowledgeable and friendly. We were in and out !

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★ 5

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★ 5

I went on a Sunday. I got in and out. X-ray and Josh was great. I will definitely recommend if anyone needs Urgent Orthopedic Care...this is the place!

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★ 5

Staff was very nice

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★ 5

Miranda Craighead and the rest of the staff were fantastic. I was in and under an hour and felt that all of my concerns were addressed.
The front office is also a pleasure to work with.

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★ 5

Great place and people. Friendly and professional.

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★ 5

Staff was courteous, was seen in a timely manner and everything was explained to me.
Great visit

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★ 5

Everything went great. Very efficient and was out in less than an hour. All the people were nice

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★ 5

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★ 5

Josh is the goat

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★ 5

The receptionist, the Xray tech, and provider were all very nice and friendly which made me feel very comfortable. Josh answered all my questions and was very helpful with my hand and ankle injury. I was very pleased and satisfied with the treatment I received and I will definitely recommend this location to others who are in need of orthopedic services.

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★ 5

Super convienent and Josh, the nurse practitioner was very patient and answering questions. He took his time with my son, and was gentle.
This was the urgent care. We were seen quickly, x-rayed and on our way in less than 45 minutes. Would def visit again

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★ 5

The visit was great and the doctor was wonderful and helped me

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Was being seen within 10 minutes of walking in without an appointment. Thorough diagnosis along with X-rays and out the door in 30 minutes. If it is an orthopedic issue or emergency, this is the only place to go!

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★ 5

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★ 5

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★ 5

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★ 5

Great staff, thank you for your help .....

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★ 5

I was seen very promptly by Mark. Between the x-ray and a careful examination, he determined the problem. He explained what and why he chose how he would treat me. All of the staff were great to help and provided excellent care. I appreciate the thorough assessment and professionalism that I received at TOA.

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★ 5

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★ 5

Excellent, caring and informative. I highly recommend TOA!

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★ 5

Josh was very knowledgeable and caring when I was seen for an acute injury. He put a treatment plan together that has helped me recover and I would definitely be a returning customer if ever needed again. The staff was very friendly and I was seen quickly as a walk in.

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★ 5

The staff and medical team at TOA in Lebanon were terrific! I did not have an appointment and honestly expected I would be there for 2 to 3 hours. The lobby had several people waiting but they have a very efficient system and I was in and out in less than an hour. I highly recommend them!!

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★ 5

Went to have my foot diagnosed. Thought I had a stress fracture, but was surprised to find that it was gout. Everyone was professional and courteous.

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★ 5

I went to be checked for my knee and I have to say from the check in to the X ray personal to Stacy Ward NP was the best experience I have had since I moved to TN. Stacy Ward took time with me I never felt rushed and she explained everything that was happening why I was in pain. I cannot say enough about my experience it was phenomenal care. You will not be disappointed coming to TOA urgent care.

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★ 5

It was a pleasure to be seen by Np McWaters. He listened and understood and didn’t pass judgement only resolutions. I would definitely go back .

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★ 5

They were amazing, he saw me even though what I had going on wasn't really an orthopedic issue once we dug into it, but he still took care of me and got me started on the road to recovery and eased my mind.

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★ 5

Josh was wonderful. Very conscientious in checking my injury and taking every precaution to examine throughly and scheduling me with an orthopedic surgeon. I would highly recommend.

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★ 5

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★ 5

My caregiver was so nice and helpful. I would recommend th
Toa highly.

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★ 5

Was a walk-in at Lebanon TOA urgent care. Prompt & thorough evaluation. Very pleased. Josh was great.

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★ 5

Very helpful, explained everything he could see on my xrays

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★ 5

TOA is by far the best in the middle Tennessee area when it comes to orthopedic care. I received a full hip replacement and have had literally zero problems with the whole thing. Very appreciative patient here.

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★ 5

I don’t like going to the Dr. and oftentimes I avoid going because I never have a pleasant experience . But the staff was great and He was very polite and tried to get to the bottom of what was going on with my arm. He also took me in last minute and I had never been there before. They all made the experience very comfortable.

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★ 5

Great Service

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★ 5

They are open on Saturday which was great. I was able to be seen quickly. They took X-rays right away and she reviewed the results. She went through some tests and I was given the diagnosis and treatment plan. Staff is great and the practice is professional.

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★ 5

Excellent care. Explained everything to me in a way that I can understand.

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★ 5

Thankful for the after hours care. Much easier than dealing with an ER. I feel I received great care in a very timely matter. The provider and staff were very knowledgeable and compassionate.

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★ 5

Professionally explained what was going on with the knee in away l understood

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★ 5

Took his time, explained throughly.

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★ 5

Very good experience my problem is all ready better very pleased

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★ 5

Lindsey was incredibly kind, patient, and a wealth of knowledge!

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★ 5

Lindsey was wonderful. Informative, gentle, with a caring manner.

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★ 5

Lindsey Potter, NP, is knowledgeable, articulate and personable. She is an asset to your organization. You will be well served to keep her around for a long time.

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★ 5

Dr. Potter was so nice and helpful. So thankful she was there when I had my injury. I felt like I had received top notch care at the TOA Urgent care.

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★ 5

Hidden gym. Everyone was helpful. Highly recommend np potter at toast alliance in Lebanon for their after hours services.

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★ 5

I used the Walk-in clinic. They were all so kind and helpful. Josh McWaters is great! He took the time to listen to my concerns and come up with the best plan to help me. I highly recommend this clinic.

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★ 5

I would highly recommend this practice. I had twisted my knee, it was close to the last patient appointment prior to an holiday, and they went ahead and saw me. So, so, so nice and informative.

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★ 5

Everyone was friendly, knowledgeable and helpful.

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★ 5

Very prompt response and attention to detail. Made sure that All my concerns were addressed and glad I went to get my injury checked out

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★ 4

TOA urgent care services are wonderful. Never a long wait and always address the issue. Have used them twice now.

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★ 5

Josh and his team got me in and quickly assessed my knee and took time to explain the findings and instructions!

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★ 5

Excellent service. Quick and easy.

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★ 5

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★ 5

Lindsey was great! She did not rush through our visit and answered and explained everything.

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★ 5

Was amazing!! Excellent at her job !! Explains everything!! Great personality. !!

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★ 5

Walk in appointment to urgent care.
Tiffany Nunley provided excellent customer service with check in and scheduling follow up appointment. The xray tech provided excellent service and was understanding of me moving slow. Josh McWaters provided excellent care with a thorough assessment of my foot and xray and provided next steps for a successful recovery. I was highly impressed with this team and thankful for the urgent care services on a Sunday, Mother's Day. Thank you!

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★ 5

Great bedside manner. Was in and out pretty quickly. Very thorough.

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★ 5

Great experience. Was seen fairly quickly on short notice in a very clean facility. Nice staff that provided me with great care!

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★ 5

I tweaked my knee playing basketball with some old friends. I didn’t want to wait for an appointment, so I used the walk-in clinic. They did a thorough check, including x-rays and range of motion and got me back on a plan to being all good again. Front desk staff was welcoming and caring as well. Lindsey Potter, NP was amazing and knowledgeable while walking me through my treatment and healing plan.
I highly recommend Lebanon location of TOA

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★ 5

Josh Mc Waters provided great care. He was very informative and explained every step of my care plan. I will definitely recommend this provider.

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★ 5

Everyone at this clinic was kind, helpful and professional. The nurse practitioner took her time to explain the X-rays. We would definitely return.

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★ 5

I would highly recommend TOA Urgent Care in Lebanon to anyone. They treat you as if you are the only one needing help. Lindsey Potter, NP took her time explaining what was going on and made sure I knew exactly what I needed to do and not to do. She explained my meds to me and things to do to get myself back on track asap. I love to exercise and was really down when I entered TOA. The x-ray tech was very professional and made my experience so much better than I was anticipating. I can’t say enough about how kind the first person I met was when I walked through their doors. She helped me through check-in and was a delight.
Thanks a million to this team!
Cathy Moreland

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★ 5

I came in as a first time patient. After registering I was taken back back examined and diagnosed. I'm now on the road to recovery. I'm very pleased with the care I received.

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★ 5

Really nice and informative medical professional. Treated my daughter with gentle kindness. I’m confident in her recovery.

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★ 5

Excellent

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★ 5

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★ 5

Very to-the-point, yet extremely polite and patient.

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★ 5

She was quick and to the point which I LOVED and very personable!! Very professional and will return if needed.

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★ 5

2nd time coming here, great bedside manners. From check in to x-ray and meeting the dr & getting proper treatment -it was overall a great experience. Left feeling at ease, knowing why I was in pain and much better than I was before walking in! Thank you! 🙏

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★ 5

Josh was very quick and professional. Explained everything on my x-ray and nature that I got a follow up appointment based on my schedule.

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★ 5

I was a walk in, due to a fall from the previous day. Josh was very courteous and helpful to find the cause of my problem. He ordered X-rays and even helpful solutions for the coming weeks. I appreciate him and TOA.

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★ 5

Very friendly professional staff and staff members. Will recommend your office to everyone 👍

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★ 5

The Dr and staff were thorough, knowledgeable and very nice. I walked, maybe hopped in there in severe pain and came out with a diagnosis and solution within an hour.

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★ 5

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★ 5

I was in quickly and accurately diagnosed.
It was very convenient

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★ 5

I went for a walk-in visit to get a ski injury checked out and had a great experience! All members of the team were super friendly and helpful. Stacy, the nurse practitioner, made me feel heard and was excellent in explaining what was going on and what my next steps of treatment were. I will be back for any and all ortho needs in the future!

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★ 5

I was in bad pain when I walked in to TOA yesterday. This was a great experience for me. I was in and had X-rays of my knee & seen by Dr & found out what my problem was & back out in like 1 hr. The staff was very polite & informative. Great place to go.

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★ 5

Absolutely a great place to go

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★ 5

Went to the walk in Urgentcare clinic January 3, 2025. No appointment necessary. Great! Saw Josh after only a short wait. He was very kind & professional. Got an X-ray of my painful knee & treatment advice. Very satisfied.

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★ 5

Christina Jensen, PA-C is outstanding in her position at TOA. I found her to be compassionate and caring. She listened and offered treatment, exercises, and follow-up with PT. I highly recommend her and TOA to anyone in need.

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★ 5

Very professional, polite and knowledgeable.

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★ 5

Everyone one was really nice

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★ 5

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★ 5

This was my first time going to TOAs Urgent care here in Lebanon. I went at 5 pm, the facility is exceptionally clean, the receptionist was friendly, I was immediately called back by Josh, the Nurse Practitioner. He was very kind, listened to me, ordered x-rays—the x-ray tech was kind. The staff seem to really love what they do, and have your best interest at heart. I can’t recommend this facility enough. Wish I could give it a 10 of 10. My regular ortho Provider is in Mt Juliet TOA, Josh said he would update him. We are fortunate here in Lebanon to have this urgent care clinic and exceptional Staff. Thank you TOA & Josh.

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★ 5

Dr. George is amazing. She takes time to actually examine you, explain what she is looking for, and why she is doing what she is doing. The staff is courteous, efficient and attentive. 5 stars. No less.

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★ 5

Christine listened closely to me describing my situation. She seemed sincerely to care about my discomfort. I so appreciate her easing my pain.

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★ 5

Excellent care. Quick, professional, and thorough.

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★ 5

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★ 5

Josh was very professional and knowledgeable. I received excellent and efficient care. I would recommend TOA to family and friends.

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★ 5

Super nice, clean facility, the staff was informative, quick and very pleasant. The provider was very kind, knowledgeable and helped me. It is amazing to have access to this location if needed.

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★ 5

Christina Jensen, PA-C Was absolutely amazing. I so appreciate TOA for getting me in the other day. She helped remove a sewing needle from my foot that was embedded. Thank you so much!!

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★ 5

Super friendly staff! Got in and out really quick.

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★ 5

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★ 5

Josh was very professional and attentive and friendly. In fact all the ones I had contact with there were. My first visit to them and would highly recommend

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★ 5

They were kind and knew exactly what to do. The X-ray showed a fracture when the first X-ray I took somewhere else nothing. Everyone was understanding and nice 👍

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★ 5

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★ 5

First time visit. Walked in with an issue and was seen within minutes after filling out the paperwork. Staff was knowledgeable and courteous.

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★ 5

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