★ 5

Sade Thomas is the best assistant manager

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★ 5

Sade motivated me to stay fit and keep pushing for my goals!!

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★ 5

Great gym .

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★ 5

Great environmental experience

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★ 5

Super helpful staff. Very well run!

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★ 5

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★ 5

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★ 4

Clean gym, with plenty of equipment options.
Sade was great helping me sign up for my membership

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★ 5

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★ 5

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★ 5

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★ 5

Sade helped me.

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★ 5

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★ 5

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★ 1

The girl name is Sade. Just unprofessional and rude. I've been going to this gym for years and never had an issue into i came into with her. There is just a way to communicate and they way she communicated with me was simply disgusting.

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★ 1

The only friendly faces are the big fella in the morning and the short girl with the dreads who wear the baggy clothes. Sorry I dont know your name. The black slim girl with the short dreads walks around with a dont talk to me face. She's not friendly at all!

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★ 5

Sade was very welcoming and accommodating. Gym is always clean.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Close way too early not 24 hours close at Peak customer hour

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★ 1

Called ahead to see if this location gives free 3 day passes for first time users. Got here the 3 day pass is 30 dollars. Girl at the front looked at me with an attitude thinking it was weird of me to not want to work out anymore bc it costs 30 bucks. How does free In her mind translate to 30 dollars??? Horrible attitude too

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★ 5

Sade, is the best. I patiently waited on the phone for her and boy she didn’t disappoint. Every issue I had was calmly addressed and examined. I was literally gonna cry before she help me, furthermore after helping me she double checked and made sure everything was okay on both our ends. Best customer service I’ve had all 2025.

Thanks again Sade!!

Source: Google

★ 5

sade was amazing! customer service was amazing with a beautiful personality! thank you sade!

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★ 5

Sade is really great

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★ 5

Great service and good maintenance of the gym/machines.

Appreciate the conversations with the agents and Rell always has been so helpful.

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★ 5

Excellent service thank Sade Thomas very professional!!

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★ 5

Sade keep up the good work

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★ 5

Great customer service

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★ 2

Showers need to be cleaned BADLY and I love 24hr Fitness because of Co-ed sauna and steam room Cleanliness is an F needs to at least B+ I'm looking for new location

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★ 5

Great gym! Awesome staff like Joanna really keep this place going strong!

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★ 5

Great gym and great staff, Santiago was very helpful and enthusiastic, professionalism is in this young man’s genes!

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★ 5

I absolutely love this gym!!!! Everything is always clean and in good condition. Joanna is amazing!!!! Super friendly, welcoming and always helpful, she is amazing!!!
I always recommend this gym.

Source: Google

★ 5

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★ 5

I been coming this gym for the past 15 years and I have never had any problems or any complaints . I Am very happy and satisfied, the staff is very nice and supportive. The gym is maintained and clean . Thank you for everything that they do and I will continue coming back.

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★ 5

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★ 5

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★ 5

10/10 staff is always nice

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★ 5

Johanna

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★ 5

Santiago was really nice and welcoming

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★ 5

I was able to sign up today with Sade. The sign up was quick and the gym is amazing

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★ 5

Greatest staff ever. Fell very supported.

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★ 5

Great gym and clean establishment.. Rell provides awesome customer service .. eaden also amazing

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★ 5

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★ 5

Got helped out by Santiago, he was a really nice guy

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★ 5

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★ 5

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★ 5

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★ 5

Excellent service 👏

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★ 5

I have been going to 24 hour fitness for over 18 years. I love this gym…my favorite spot.

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★ 3

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★ 5

24 Hour Fitness is a place where I can always count on getting a good workout, no matter what time of day it is. I really appreciate how clean and spacious the gym feels, and there’s always a positive energy from the staff and other members. It’s nice walking in and seeing familiar faces, whether I’m there early in the morning or late at night. The variety of equipment keeps things interesting, and it’s helped me stay consistent with my fitness goals. It’s not just a gym—it’s a space where I can clear my mind, Special thanks to Eaden for being kind and helpful...

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★ 5

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★ 5

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★ 4

Gym is clean and has all the amenities you want

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★ 5

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★ 5

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★ 5

Great gym joanna is wonderful

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★ 5

Joanna was very friendly and helpful

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★ 5

Been here for 10 yrs. Love it.

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★ 5

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★ 5

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★ 5

Great gym and location

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★ 5

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★ 5

Great gym — always clean and well-maintained! The manager is very professional and makes sure everything runs smoothly. The front desk staff are super friendly and welcoming every time I come in. You can tell they really care about the members.

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★ 5

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★ 5

Great and clean gym. Plenty of parking as well. Eaden is a great associate and is always helpful when needed.

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★ 5

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★ 5

Sade was very helpful and professional!

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★ 5

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★ 5

Great all around gym. Very friendly staff and knowledgeable trainers

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★ 5

Rell is awesome 👍

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★ 5

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★ 3

Equipments are not taking care of

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★ 5

Very helpful staff ! Always greets and says goodbye !

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★ 1

This gym is gross. The showers/bathrooms are absolutely disgusting, they only get cleaned once a week if even. I have seen roaches many times in the classroom so I never put my gym bag on the floor. The gentleman that opens up during the week is really nice and is never late is the only thing this gym has going for them. The name is misleading it is not open 24 hours.

Source: Google

★ 5

My experience with Joanna at the front desk was amazing, she has a phenomenal personality and she's very patient and pleasant. Thank you so much Joanna🙂🙂🙂

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★ 5

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★ 5

Love coming here! The staff is great, Joanna is very helpful! Recommend 10/10

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★ 5

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★ 5

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★ 5

I come here every week. The environment is great, helps me stay motivated all time. U guys should visit this location!!

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★ 4

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★ 5

Great place to workout...amazing staff!! Always clean! Plenty of parking!

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★ 5

Rell was extremely helpful getting me set up. Looking forward to this adventure.

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★ 5

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★ 5

Santiago was very helpful and treated me like family during my visit! 10 out of 10!

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★ 5

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★ 5

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★ 5

Joanna was very helpful and kind

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★ 3

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★ 5

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★ 5

Good spot to work out in. Very quiet and spacious now. Needs improvement in equipment though.

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★ 5

Joanna was amazing! Always recommend her! She’s the most patient and has so much experience!

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★ 5

Ariah was amazing and helped me through the entire membership process and answered all my questions and concerns.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Sade is amazing! Very down to earth and responds to concerns genuinely!

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★ 5

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★ 5

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★ 5

Sade is a really great manager she goes above and beyond for every little detail regarding concerns love it!!

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★ 5

The staff is friendly and welcoming. The gym is well-maintained and clean, and there’s never a wait for equipment. Definitely recommend if you’re looking for a solid, no-hassle gym.

Source: Google

★ 5

Sade was super helpful and professional. She took the time to answer all my questions and made sure I got exactly what I needed. Great customer service — she made my experience at 24 Hour Fitness smooth and stress-free.

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★ 5

Great gym! Been coming here for a few months !

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★ 1

I went to this gym with a friend recently and we got a free pass, but I really don't recommend it. The staff was terrible, they made us wait really rudely, then they themselves recommended other gyms around that are new and really different. I went for seven days without too much trouble, however, I think this gym will soon disappear because of this treatment of customers, and that free pass is really rude, don't waste your time.

Source: Google

★ 1

El día de hoy viene que conseguí un pase gratis de tres días en línea. Esta mujer que atendía enfrente, me puso a llenar otra vez la forma nombre correo pidió identificación si yo ya lo había hecho en línea por eso es que este gimnasio está agonizando, quizá pronto lo cierre no vengan a perder su tiempo acá en otro lado dan pase gratis por siete días sin tanto problema, no como este ofrece tres y es un montón de requisitos innecesarios, mala experiencia

Source: Google

★ 5

Get Location , clean , nice staff!

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★ 1

24 Hour Fitness is already going bankrupt cause of all stupid reasons.

The decline of 24 Hour Fitness can be attributed to several factors:
Financial Struggles: The company has faced significant financial difficulties, including the closure of several locations due to declining membership numbers and the need to address debt maturities.

Market Competition: The rise of specialized fitness experiences, such as CrossFit and OrangeTheory, has made it challenging for 24 Hour Fitness to maintain its competitive edge.

Pandemic Impact: The COVID-19 pandemic has led to reduced memberships and financial strain, affecting the overall performance of the fitness industry.

Operational Challenges: High operating costs and changes in consumer behavior, such as a preference for home workouts, have further complicated the gym's operations.

These factors combined have led to a challenging environment for 24 Hour Fitness, impacting its ability to compete effectively in the market.

Source: Google

★ 5

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★ 5

This gym’s location is very convenient. I enjoy going here because of its cleanliness. Joanna at the front desk is also very helpful and always has a positive attitude.

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★ 5

Awesome! New to the gym life! I did not know much about anything, but Joanna showed me around and helped me significantly! She is the best! VERY knowledgeable, kind and professional! Thank you so much for a great experience 💗 will be back! Until next time!

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★ 5

The best gym in the city and the staff is even better

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★ 4

Over the last 2 weeks I have noticed allot more attention around the gym. Replacing batteries in handicap lifts, cleaning more & having a repair man on site. This is great if it continues! Only reason I gave it 4 stars is the saunas are not clean. Windows are always gross, floors not clean and just doesn’t seem to get as much attention. All around this is my go to gym. Plenty of machines & equipment for whatever work out you’re looking to have.

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★ 4

Need to upgrade some of the equipment
But is a good gym

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★ 5

The front desk associate, Joanna, was extremely helpful in answering all my questions and made my visit very pleasant.

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★ 5

Awesome staff and environment to workout.

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★ 4

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★ 5

Great staff! Professional and always with a smile!

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★ 4

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★ 5

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★ 5

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★ 5

Went to tour facility place was nice and clean staff was very nice the young lady that helped me out was names Joanna she was very sweet and informative she made the experience of joining a gym amazing would definitely recommend and ask for her for any questions she made the experience so wonderful and answered all my questions

Source: Google

★ 3

Good gym to go to equipment needs some maintenance. Two machines have been down for two months. The restrooms need some work. I think they need another cleaning crew. You know this gym says 24 hour but isn't with crunch and EOS being 24 hours and with cheaper prices. It's no wounder people are leaving.

Source: Google

★ 5

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★ 5

My wife Sue and I regularly train at the Copperfield 24 Fitness location. We have been working with Ricardo over the last couple of months. He is really great to work with. He is super technical and very patient with us as he has helped us gain strength and fitness. He really knows his stuff. We appreciate you Ricardo! Bob and Sue

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★ 5

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★ 5

For years this gym has been my refuge from old age!!

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★ 5

I've been with 34 fitness since 1991

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★ 5

I love that it’s SUPER clean and always smells lovely. The customer service is so awesome. The people who work there is what makes me keep on coming back.

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★ 5

Love the gym

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★ 5

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★ 5

Joanna 👍

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★ 5

Awesome gym and excellent location I love the sauna after my workout la

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

sade is such a great help she went above and beyond !!!❤️❤️❤️

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★ 5

Rell is amazing

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★ 5

A super good gym I recommend it.

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★ 5

The front desk staff Joanna isconsistently welcoming, helpful and had amazing customer service.

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★ 5

Very friendly. Great service

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★ 5

Very helpful

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★ 5

Rell and eaden is friendly

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★ 5

Ariah gave the best customer service today very friendly and outgoing 😊👍👍

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★ 5

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★ 5

Eaden and Khyrrel are great

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★ 5

As soon as I walked into the gym Arian greeted me with a smile and was very accommodating and sade was super helpful !

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★ 4

Clean well lit gym lots of room

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★ 5

Rell, He is so very helpful. Just Awesome.

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★ 5

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★ 5

Great customer service and friendly character!

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★ 5

⭐️⭐️⭐️⭐️⭐️
Joanna Alvarez is the first face you see at 24 Hour Fitness, and she sets the tone every time. Professional, welcoming, and full of energy—she makes the whole gym vibe better. Joanna goes above and beyond for members and always brings a badass attitude that makes you feel at home and fired up to train. She’s a true asset to the gym!

Source: Google

★ 5

Loved this loved this location! Joanna was very helpful and delivered AMAZING customer service!

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★ 5

Great place and great environment. All the staff are nice! Special thanks to Joanna, you were super helpful!

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★ 5

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★ 5

Great gym very nice and helpful employees and clean equipment

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★ 5

Mon-Friday opener is always friendly and opens the gym on time

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★ 5

Arian and sade @ 529 and barker location give the best customer service 👌 10/10

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★ 5

An excellent environment characterized by inquisitive and supportive staff, along with a commendable atmosphere.

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★ 5

24 Hour Fitness is the gym to go to. 💯

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★ 5

I love this gym

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★ 5

Eaden is a great helper in the front desk. I've been going to 24 for a long time, good environment and the staff takes care of equipment pretty quickly

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★ 5

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★ 5

Eaden has great customer service skills

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★ 5

Great staff and great gym

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★ 5

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★ 5

Been going here for years, has everything you need and then some.

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★ 5

I have visited the gym a few times and have been helped by a very friendly young lady named Joanna Andrea G Alvarez. She showed me around the gym. She’s very knowledgeable about the equipment and have very good info on how to go about achieving my fitness goals. I think she’s a great team member. Always smiling and patient. Looking forward to my next visit.

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★ 5

Joanna da un excelente servicio es muy amable

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★ 5

Este gym ha sido un lugar muy muy acogedor siempre , la limpieza de sus instalaciones , Como la calidad de sus equipos marcan la Diferencia de otros gym que he vistado.

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★ 5

Rell is amazing

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★ 5

Tell is friendly

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★ 5

I love the fact that this gym isn’t overly crowded. I’m able to get my workout done and then also the amenities the sauna is my favorite thing to do after a good hour session.

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★ 5

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★ 5

Overall 24 hr fitness is a fantastic place for anyone serious about their health , I highly recommend it !

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★ 5

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★ 5

Edean was great. This gym needed some maintenance on their equipment.

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★ 4

Eaden and the 24Hr Fitness location at Hwy 6 provide a great place to workout. Facility is typically clean and well cared for!

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★ 5

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★ 5

Tell us Awesome!!

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★ 5

Eaden was great! Customer service was amazing:)

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★ 5

I have been coming here for about 4 years now. The staff is very friendly especially Ariya. She always smiles and greets and has encouraging words when I come in here. Well all if the staff does. But especially her.

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★ 5

Essen is very welcoming I love 24 hour fitness.

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★ 5

Joanna is awesome!
Always friendly, welcoming & positive energy 😃
It’s always a pleasure seeing her!

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★ 1

Despite canceling our membership, they have been charging us for six months and refuse to acknowledge their mistake.

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★ 5

Tomasa is excellent in cleanliness!!! Great customer service, beautiful personality and very approachable. Great cleanliness in ladies dressing area and bathes.

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★ 5

Eaden

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★ 5

Great service-eaden

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★ 5

Eaden was very welcoming and kind. Def appreciate a supportive staff 💕

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★ 5

Giving 5 stars only for Joanna cause she’s a rockstar doing her thang!

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★ 5

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★ 5

Buen servicio todos los empleados muy atentos baños y maquinas muy limpias

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★ 5

Best place! R. Always providing the best service possible. facilities clean and friendly!

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★ 5

Rell is always friendly

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★ 1

walked into 24 Hour Fitness on 529 address 15542 to do a 3-day trial before joining this location ask the guy could I start the 3-day trial next week he said yes after I gave him my information he turned around and said I have to start today I started questioning him asking him why did he do that when we specifically agreed to next week now he's saying I can just resign up again so 24 Hour Fitness corporate office if you're giving commission for each location that signs up l o u s e do not give him his commission I came in 4 p. M. April 25th again do not give him any Commission for signing someone in my initials L* I was interested in becoming a member of 24 Hour Fitness until, I walked into 24 Hour Fitness on April 27th and spoke with a W Lewis and pacifically asked him on a Saturday about could I start a 3-day trial on a Monday Lewis said yes I do not have to start on a Saturday I said okay I handed him my identification and from there he into my information and once he enter my information W Lewis said you can go work out I explained to him once again for the 4th time that I'm not interested in working out on a Saturday but on a Monday he said will you still have to sign in so if there's any commission or profit to be made on his behalf for falsely information very dry wasn't helpful and once he told me I can start today I asked him why did he do that he said that I have to show my identification each time I come in and I explained to him that I fully understand that 100% but my main question was could I start the trial on a Monday and he pacifically said yes each time I feel very uncomfortable didn't feel comfortable giving him my identification once he done that, I asked him to delete my information and he refused to I asked him to delete my information and he refused to I do not feel comfortable with dealing with 24-Hour Fitness no longer if you going to do that with my identification I can just imagine what you would do with my credit card so I'm no longer interested in working out with 24 Hour Fitness I heard a lot of good things along the way that's why I chose this specific facility

Source: Google