★ 5

Member since 2017. Loved the location and the view. Best location in Houston. Farewell 24 Louisiana St

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★ 1

Super inconsistent hours. Front desk usually empty. Even on the last day they kicked everyone out a half hour early. Totally unsurprising they're shutting down.

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★ 1

Closed forever. Closest 24 is Rice Village.

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★ 1

I was a member of this gym for some years when it was one the best gyms to go to in the Houston area! Once they lowered the monthly fee....gym went to thrash !!!!

Source: Google

★ 1

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★ 1

By far, one of the worst gym experiences I’ve had in a long time. I previously had a membership at 24. However, I went to LA Fitness due to the unavailability of gyms in the area. This weekend, I figured that I go back and check it out before committing to a new membership. Glad I did.

Management should be ashamed of how FILTHY this facility this was upon my visit. Do they even have a cleaning staff? Do they care? I was just amazed on how bad it was. Overflowing trash cans and trash on the floors. This is ridiculous. Get it together. I feel bad for anyone actually paying to go here. Do better!

Source: Google

★ 1

Puts the mid in midtown 24hr. Legitimately a nasty place, which is too bad because it's a convenient location.

The other reviews are right, the experience is disappointing from the beginning:
• bathroom/locker room looks like the whole thing was left to rot 10 years ago
• the floors and the equipment look like they're coated in years worth of grime. Even the weights look like they were all rolled around in dust
• it would at least be somewhat tolerable if you could at least clean the equipment yourself before using it, but NONE of the paper towel/disinfectant dispensers get refilled, or are rarely refilled, so not only can you not clean the equipment yourself, you know other people aren't cleaning after using it
• staff? Maybe one at the front desk

Not worth it, I feel like I'm going to catch something coming here sooner or later. Go to the Rice village 24 or the YMCA downtown for a better experience.

Source: Google

★ 5

I like this gym, been going here for awhile. Not bad price, parking is sometimes busy at expected peak hours, just your basic gym. I hate how the hours changed, should think about changing the name, it’d a little misleading for ppl.

Source: Google

★ 1

Gym is poorly maintained with multiple broken machines and seemingly no efforts to repair them. A lot of the equipment is also very dirty with some stuff looking like it hasn’t been cleaned for months. The icing on the cake is that there is only 1 working men’s toilet in the building and they toilets have been broken for weeks. Cheap price but not even worth it.

Employees are consistently 15-30 minutes late to open in the morning. Really unfair to delay people’s schedules. We wake up early to work out before work and them not having the courtesy to show up is ridiculous.

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★ 4

Excellent location. Free parking in a garage. More than enough equipment for any workout. But, this place does get packed. Update: Nothing has changed. Down one star because it is not opened 24 hrs anymore.

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★ 1

This place is disgusting. The only reason we go is because it's close. The steam room I'd covered in mold. The bathrooms have feces and I've even seen blood. No toilet paper. The staff sleeps on the desk and won't clean.

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★ 1

Horrible restrooms, showers are full of mold and rust. Tiles are missing inside showers. Sauna room wood coming apart. This place is not sanitary at all!!

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★ 1

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★ 1

How dose a 24 hour fitness close at 10🤦‍♂️

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★ 1

Why is it so difficult to keep paper towels and the cleaning solution stocked? The gym is filthy because you don’t allow people to clean up after themselves.

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★ 1

This is the dirtiest gym I have ever been to!!!!There are mounds of dust buildup on the floor by the walls, trash all by the equipment. Even the desks they have by the spin room are filthy and that’s what the staff uses. The restrooms smell like sewerage. The pool area looks like it has never had a deep cleaning ever. And the sauna is always at a low bacteria feeding temperature around 110 . That is so unsafe. It’s a disgrace that this is a 24 hr gym in midtown. I expect better. I Will cancel membership because place is so bad. Iv gone many times over the span of 5 months. Every time it is dirty

Source: Google

★ 2

They have all the equipment you would need, however it is filthy as hell. The floors in the sauna room are muddy so wear your shoes. The weights are rusty and some of the equipment. The machines are visibly dusty. Majority of the time the spray bottles are empty. It is obvious there are no workers or cleaning staff.

Source: Google

★ 1

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★ 2

With the subpar condition and lack of cleanliness it is apparent that management does not care.
It's not "24 Hours" and the staff can't even make it there on time because people are sitting in the cars waiting.
I arrived at 6:15 on Saturday morning because the so called "24 Hour" gym opens at 6:00am and folks were standing around outside. I waited until 7 and no one showed up.
This shows that management clearly doesn't care about or respect the paying customer.

Source: Google

★ 1

I concur with all of these reviewers!!! This is a “Prime” location that lacks the basic cleaning and operational principles. I can confirm all of these statements, the facility doesn’t look clean, the bathrooms are desperately needing a major cleaning and the equipment can be considered a safety risk! You don’t even see staff or Managment walking around so it’s concerning that they don’t care about their location.

Source: Google

★ 1

I have the displeasure of holding a 24 Hour Fitness membership at this location and it has been one of the worst gym decisions I've ever made. The facility is simply disgusting, with a horrible smell and mold growing in the showers. The equipment is either outdated, broken or scattered all over the gym. The staff is constantly late to open the doors, showing no respect for people's time. Despite multiple people raising similar issues with management, they've only issued out empty promise of improvement. My advice is to avoid this gym at all costs and spend your money elsewhere. 24 Hour Fitness is a terrible place to work out, and I wouldn't wish this experience on anyone.

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★ 1

24 hour fitness but it closes…..lol

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★ 5

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★ 4

Good gym with working equipment. Locker room and restrooms are dirty.

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★ 4

I wish this location was open 24 hours for as busy as it is but I still enjoy working out here. Maintenance does a good job keeping things clean both in the building and parking lot!

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★ 1

Annoyed that they aren’t open earlier. Not sure if it changed because of covid but was told they open at 6 instead of 5 like it says online. I signed up because I live close, and wanted to work out before going to work, which I won’t be able to do.
Not sure if they again changed when they open, but when I went to try working out 2/10 at 630 the doors were still locked and people were sitting in their cars waiting for it to open. Very upset by this!!

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★ 5

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★ 5

It’s an amazing gym with lots of equipment, space, etc. It does get quite busy, but you can still get a good workout in even when it’s packed. I love it

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★ 2

I believe this facility has seen better days in terms of general upkeep and cleanliness. They need to revamp and remodel to revitalize the experience (and folks would be willing to pay for that improved experience). Tellepsen YMCA is a remarkably better value overall, despite the modestly-higher monthly price tag.

Source: Google

★ 1

The staff is trash, very unprofessional. The woman at the counter was sitting ON the counter eating like she was at home chillin with her friends. Not at all professional or helpful. I signed up for a guest pass online, which the website allowed me to do so I feel like I should have been able to get in. So then she starts telling me about the special and then says “oh I’m not in sales”, as if I’m supposed to just know that right off the bat. People come for convenience but it’s a trashy place. And you would think as many reviews as they have that they would actually do something about it.

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★ 5

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★ 5

Nice and clean

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★ 1

Their website stated my family could get a free 3 day pass at this location. We all signed up and ran to the gym just to find out they don’t do that offer anymore. Staff was short with us and less than helpful in resolving the issue or helping provide other solutions.

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★ 1

24 Hour Fitness in Midtown on Louisiana Street IS the single most disgusting, unsafe, and low quality gym I have ever been to and I have lived in five different states in my life. I have been a member for 1 year and have gone 3 to 5 times per week so please read what I’m saying (as I cancel my membership effective today)

There are balls of human hair accumulating in the little corners by the free weights where the staff obviously does not vacuum or mop.

The equipment is CONSTANTLY broken and is not repaired. I’m also referring to toilets, drinking fountains, lockers, etc.

This gym is CONSTANTLY BUSY! Good luck going here if you work during the day and go during the prime hours because there is nothing left to use during this time.

This gym smells like dirty garbage mixed with the nasty exhaust gas of the restaurants below the gym. You can smell the fry grease coming up into the gym from the Korean place below as you’re doing cardio.

There are some SKETCHY men at this gym. If you are a woman and in good shape, count on your workout being interrupted by men looking to make nasty flirty comments. My girlfriend (also cancelled membership after only three months) has been approached multiple times where disgusting comments were made including as she was walking to her vehicle. This gym is NOT SAFE FOR WOMEN!

Homeless people congregate in the stairwell leading from the parking garage to the gym.

PLEASE do not go to 24 hour fitness midtown!

Source: Google

★ 1

This place frequently runs out of paper towels.. take forever to fix equipment including the urinal in the upstairs men’s bathroom. They took forever to repair their water fountains (took months). Also they should rename themselves “15 hour fitness” since they close ridiculously early.

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★ 1

We were all the way to the back of gym inside basketball court when we heard a young lady yelling...she was saying she was going to lock the doors .... Then as we walmed to the front i heard someone saying I cant Get Out!!! I said let me call the store soemone has to be here ... Absolutely not 3 gym members and 2 guest are all locked in ... We have been calling around to get out ..the other location advised is to run out of Exit door😱😱😱 she should be fired !!! Im having anxiety

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★ 5

It was fine

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★ 1

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★ 1

Rude customer services. False information on website

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★ 2

(1) the gym is NOT 24 hours, but charges the same for memberships as a 24 hour gym
(2) the girl with cheap overdone eyelash extensions that works at the front desk is wildly unhelpful and completely rude and dismissive, she refuses to do new memberships or tours or answer basic questions so I'm genuinely confused about what her job even is there other than to pace the gym for the last fifteen minutes before closing and harass everyone
(3) it's not filthy, but it's not clean
(4) parking garage is pretty packed most of the time due to multiple shared venues at the location

Source: Google

★ 2

I signed up for free guest/trial pass. You can do it online, all they ask is where you are located and they find a gym for you.
Cool.. my first time there last night. I hand them my out of state ID and it I was all set.
I wasn’t offered a tour of the place, just told to ask if I needed anything, cool.
I’m looking around for stretching equipment, o ask an employee upstairs. He looks confused and has no idea what I’m talking about, I asked for a foam roller and things to do arm dislocations, he send me downs stairs, which has nothing, so I just decided to fend for myself. The next day I come in and tell the person at check in that I’m on a free pass and hand my ID, he looks confused and sends me to a lady who looks miserable and hungover, I do the same hand her my Id and she instantly denies me, asks me if I have a texas ID instead. I tell her no and try to show her the email Confirmation number, and still denied me. All the while about 5 more employees are huddled in a circle just talking.
The gym itself was ok, and mostly clean, but the employees there are terrible!! They lack knowledge to help the clients who and seem to be all over the place with their policies. I really wouldn’t recommend the place bc who would want to be a part of a gym when the employees seem to lack moral, knowledge, and motivation to their jobs.

Source: Google

★ 5

Living a healthy lifestyle, staying healthy and exercising in one of my favorite things to do. I must have the flexibility of working out 🏋️‍♀️ whenever I want too When I'm ready to get a great workout with excellent equipment for me there only two Gym that fit that need. and 24hrs is one of my gym, it spacious the equipment set in perfect for me, the steam room and the sauna are my favorite places after the great work out .. and if I want to take a swim 🏊‍♀️ I can enjoy the pool. I tried the other gym LA fitness and fitness connection even some of the small fit gym there cool and all but, I am staying with want works for me.. and 24 is one of my favorite places to go and get me a workout 🏋️‍♀️ on doing my 6 day workout week... it a lifestyle not a of feeling and looking great. Check it out I promise you will love your results. #selflove

Source: Google

★ 1

Terrible gym, but the closest to my home. Was overcharged for about a year and the “district manager” still hasn’t called me back. It’s also dirty most of the time with broken equipment.

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★ 5

Ive been a member at this location for a few years now, and I believe within the past few months they have hired new maintenance staff - I have never seen the place so clean and tidy before. They consistently do an amazing job and you can tell they have great attention to detail.

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★ 3

I want to like this gym so bad because it’s so close to me. But they’re missing so many inserts you use to adjust your weight on the machines that you’re having to scramble throughout the gym to find insert on another machine. I don’t understand why anyone would steal these, but at least replace them. I had to buy my own on Amazon because it’s extremely annoying trying to find one to use to adjust my weight. Also, if you’re a morning person, don’t expect the gym to be open at the time they have advertised. This morning everyone was waiting outside waiting for someone to open the doors. I left after 5:36 because I had to get to work. If you can look past these complaints, the gym isn’t too bad.

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★ 5

Friendly gym goers!

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★ 5

Love this location but it will definitely test your will power because its on top of restaurants so u smell food going out and going in

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★ 5

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★ 1

I have been shopping gyms in the midtown and Greenway areas. I signed up for a guest pass for this 24 hour in midtown. The Front Desk girl was very nice and was very helpful. The workout areas are adequate equipment wise. The floors in all areas need cleaning! When I went to the locker room and wet area, it reminded of the old Bally's during its downfall. the lockers were beat up, and again, the floors needed cleaning. I looked into the showers and was floored at how nasty they were. I left mid workout for LA Fitness Greenway. I will check out the 24 hour in Rice Village tomorrow to see if it's any better.

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★ 5

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★ 3

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★ 2

Please hire someone to clean the bathrooms and mens showers. There are substantial amounts of toxic mold and mildew growing in every shower stall. It is a low standard of care to neglect basic cleaning in your facility. Please do this soon or some of your customers are likely to get sick, suffer damages, then sue the owners.

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★ 4

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★ 3

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★ 5

Great gym. I started taking personal training sessions here and I really like David who is fitness manager at this location. He is a great listener and follows up with you. He is great motivator who encouraged me to workout even when I was not it town.

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★ 1

Why do you need an app to use the gym you pay for

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★ 1

Treadmill machines not working properly, Aloof staff on personal phones, Couldn't be bothered with a Guests questions about weight machine or didn’t know what was available…

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★ 1

Legitimately a lackluster experience. Went to this location 3 times and every day I witnessed messy floor filled with trash, restrooms appear to not be cleaned other than parts of the floor. Showers have mildew and mold all over the walls. Poor water pressure on drinking fountains. Torn, ripped, and older equipment that needs to be retired can be found throughout.
Dumbbells scattered all throughout the gym.
Staff was mildly friendly, half of them greeted me (after I made the initial greeting).
I hope this gym can do better.
Toilets appear to have never been cleaned before.

Source: Google

★ 1

The management at this gym is awful... I decided to freeze my account for a couple of months and specifically had a conversation with a manager who told me nothing would be charged when my account was frozen... just to see 2 random charges of $65 this month. I called and spoke with a manager today and was informed that the annual gym fee is charged to everyone regardless of what their management told me. He offered no solution. They also "changed" their policy and decided to charge people $12 a month every month the membership is frozen... and never informed the members! How are you going to change your policy and arbitrarily charge me and not inform me? This gym is a scam.

Also, FYI - the gym has gotten nastier as time went on. Bathrooms are dirty, no water in the water fountains.... How are you going to have a gym with no water lol. What a joke. Don't waste your time here.

Source: Google

★ 1

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★ 1

This is gym is dirty all the time! Bathroom didn’t work for almost a week. Water fountains never work. Some of the Front desk staff are extremely rude!

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★ 2

They are not 24 hours also parking is annoying at the top and the weights are rusted bathrooms are dirty, it’s hot in there when sun shines thru the windows my first and last time here

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★ 1

Why are men allowed to walk around shirtless and change in the middle of the gym?

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★ 5

Only attend Body Pump Class with Yamoria at this location5⭐️. The Elgin Gym overall is poorly maintained and managed.

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★ 1

Place is disgusting. No soap in the mens bathroom, mirrors/floors are covered in grime, didn’t see a single person wipe down their equipment after use, and they don’t honor the 3 day trial membership pass..which I got from their website. Don’t waste your time here.

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★ 1

You’re not 24 hours anymore. Change your name

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★ 4

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★ 1

Been a Member for 7 months now and I’ve never had a Complain about the front desk Guy He is Extremely rude When you walk in he ignores you has you literally beg for his attention if you need something also I was gonna purchase a. Water at 9:00pm and he told me that the register was close as he legit just sat down in his phone I’ve purchased water before from here at 9:40pm and have never had an experience like today and it’s just with this particular Guy!

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★ 5

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★ 1

These gym hours are horrible! Really 9pm??? Like, who that has a full time job is able to get an hour workout in and use the amenities before 9 pm?!? These hours are horrendous! They apparently cater to the unemployed and students.

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★ 5

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★ 1

Should be called 12hr fitness or less

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★ 5

Overall this is a great gym. I've been to plenty of gyms and this one has it all: great location, full cardio setup, lots of freeweights, plenty of resistance machines, three Olympic stations, a sled, a basketball court, a pool and a sauna! I love the fact that I get to train and enjoy the downtown skyline while at it. Highly recommend 👌

Source: Google

★ 2

One of the more run down 24 hour fitnesses I’ve been to. Equipment is poorly maintained and most machines do not function properly

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★ 1

Made a guest pass to check out this location. They wouldn’t let me work out because apparently they don’t do that anymore.

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★ 3

Gym has super friendly staff and a good variety of equipment. If you need a personal trainer I recommend Chris!

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★ 3

The gym is huge. The pool area is OK. The showers are kinda filthy. Trash everywhere.

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★ 5

1st time here and I'll be back. Nice gym at midtown Houston.

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★ 5

I’ve been training with Chris D. at 24 Hour Fitness in midtown and my experience has been great! I look forward to every session with him to help me get to my fitness goal!

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★ 1

This gym is gross! I'll start in the girl's locker room, there are ants crawling around and the locker room/restroom are not clean. I have complained on multiple occasions about the ants, but they are still crawling around. Today, there was no water in the gym, that meant no flushing the toilet, no washing your hands, and no re filling your wattle bottle. Another thing is that there are no paper towels in the girl's locker room, this is annoying because you can't freshen up after a workout. The only reason I come here is for the location and price, but these issues are getting out of hand.

Source: Google

★ 1

No longer a 24 hour gym!
No one wears a mask in the gym anymore as it is not required or even recommended anywhere.
Social distancing is not recommended anywhere so i had people show up to use the machine right next to me as many other ones were available.
People don't tend to share the equipment. There is no common sense or written rule telling people to not sit at one equipment for over 30 minutes.
There is one of some very popular equipments such as the leg curl which means waiting a long time or just leaving without getting to use it.
The bathrooms are not clean!
There is a drip from the ceiling and there are buckets on the floor to catch them.
Overall, i do not recommended this gym! The location is good but everything else about it sucks!

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★ 5

I love it here and the staff is so helpful! Would definitely recommend it.

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★ 5

I have been working out at this 24 Hour Fitness for several years. After a hiatus for the pandemic, I returned about six or seven months ago. At that time, I started working with a new trainer, Chris. He urges me to do more but not in any sort of unpleasant way. He's very good humored, in fact. He also varies the workouts which keeps things interesting. I'm very happy that the club matched us up.

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★ 5

Clean facility! The staff is amazing to work with and super friendly. They are very tentative to peoples need and very understanding!

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★ 5

Alicia is a great trainer, makes sure you’re reaching your goal and will work with your schedule for you to get your workout done! If you want to get a good workout done to help you definitely get a trainer.

Source: Google

★ 5

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★ 5

24 Hour Fitness Midtown is a great clean gym that will accommodate all of your workout and health activities. They provide a wide variety of equipment that offers the ability to complete about any gym routine you want! I would highly recommend this Gym.
Chris, one of their personal trainers has been amazing and a valuable asset in helping me to achieve my goals. He has made himself available to answer questing and offer support and suggestions along the way. Chris has pushed me to keep on track and taught me different gym routines and proper form, allowing me to achieve my goals! Thank you Chris for all your time, effort, and support!

Source: Google

★ 5

Personal training at 24hr fitness with personal trainer Chris D. was fantastic. I started seeing him a few weeks into my recovery from an invasive surgery on my right wrist after I dislocated it and broke it. My goal initially was just to get back into being active after 2 months of being sedentary. At first we only worked on lower body and regaining movement. Then it evolved into regaining strenght to my upper body/ arm/hand, since the injury I had sustained to my wrist had hindered my arm mobility significantly. As time went on, Chris was able to determine when I could safely be challenged a bit more and our sessions progressively evolved into more intense routines that progressed in a manner that were best suited for my lifestyle. Most importantly, he was realistic with my abilities and tailored my monthly goals/workout in a way that was achievable, while simoultenously challenging me.

Chris understood that I skate and cycle regularly, and thus took these activities into account to tailor the best weekly workouts, REST days needed throughout, and target heartrates I should be aiming for during those cardio days. Moreover, after discussing future sports related goals and events of mine, he would begin to adjust the workouts to prepare me for those future sports events and always followed up with how my events went.

One of the most important things to me as a very active woman is that my body is performing in the manner that it needs to in order for me to execute the wide array of activities I engage in. Listening to my body is key for me and if at any given moment I felt something was not within my abilities, I felt I could communicate this to Chris and he would immediately adjust the workout in a manner that was honoring my body and yet still challenging me. Chris is an overall knowledgable and professional personal trainer that far exceeded my expectations and not only helped me regain my previous level of activity but pushed me further to reach fitness goals I never knew I could reach.

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★ 5

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★ 2

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★ 1

NOT 24 hours. Thinking of canceling my membership and going elsewhere. Anytime fitness is open 24 hours. All the water fountains are also broken or very dirty. They don’t clean this place. Old machines

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★ 4

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★ 5

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★ 1

One of the salesmen are very dishonest and another one is very aggressive as if he's on some type of steroid.

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★ 1

I came for one class (Body Pump) and the teacher (Alena) did not show up. The workers at the front desk did not have any way to contact her, so no one could tell us if she would ever show up. She didn’t.

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★ 2

I did their 3-day trial and my initial impression was that the gym was spacious and looked "clean" but it really is not.

Water foundation on 1st floor didn't work. 2nd floor water dispenser and foundation was unrealistically nasty. Mold and mildew. Idky I decided to try the water. It tasted off.

Towels haven't been back since COVID (I hear).

This location looks sad...like it gave up and has a "IDGAF" kind of a feel assuming they'll get people's business anyway.

It's super sad because these gyms are popping up everywhere. I wouldn't have mind signing up and continuing my membership back home. Oh well... there's always LA Fitness.

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★ 3

They don’t seem like bad people. However, they can’t think for themselves. They only follow orders blindly.

They should watch the movies The Matrix and Equilibrium.

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★ 5

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★ 1

Its not clean! Equipment is not wiped down.

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★ 1

Since COVID this place has gotten truly disgusting. I haven’t seen a single cleaning crew member since then and the entire place is filthy. Literally nothing in the entire two story building has been cleaned in months. The bathroom looks like it hasn’t been cleaned in 6 months and the urinals don’t even flush so it’s wreaks. Half the treadmills don’t work properly and a handful of machines have been broken for months and months. Look elsewhere

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★ 4

Has great service and has a large variety of workout equipment.

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★ 5

I'll just let the videos I post speak for themselves.

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★ 5

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★ 1

If you're not going to wear a mask, at least wipe down the machines after you've sweated all on them. Staff needs to do a better job of ensuring that Machines are wiped down.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 2

I'm really not sure what's going on but post covid this place is kind of a dump. The upstairs is grossly hot (you will be drenched in sweat after just stretching) and you're looking at a third of the equipment being broken or "currently under repair" (including cardio machines).

The clientele don't respect the equipment and there just isn't enough staff to keep up (I saw a dude today drop a 100 pound dumb bell and leave it in the middle of the free weight section and leave his bench drenched in sweat, like cmon ya'll are straight trash.)

I live across the street so I put up with it but if you have to drive here please just spend 5 more dollars and go to LAFitness by Costco or the MedCenter, you won't regret it.

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★ 3

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★ 5

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★ 5

Great atmosphere clean area

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★ 5

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★ 1

I would give zero stars if possible. I got an appointment online for a 3-day free gym pass and I received an email from the team giving me my appointment date and time. When I showed up for the appointment the team told me that my appointment would not be honored but I could buy a Day pass for 10 dollars. Although I insisted and showed them the confirmation email, they really did not care and did not try to accommodate. The staff was nonchalant and it seems that they couldn't care less. Terrible experience! I do not recommend this specific location.

Source: Google

★ 4

Great water pressure and hot water in the showers. Looks like they cleaned the air intakes and repaired the broken toilets.

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★ 1

Update: 7/19, guess COVID is over for this location…. Often runs out of soap, sanitizer, paper towels. When brought to The management’s attention nothing gets done..

Update: The gym remains the dirtiest in town.

24Hr Fitness Midtown is a Houston COVID-19 super spreader. Today I returned to this gym from pre COVID. I had been using an alternate gym, as it was cleaner and less crowded. 24Hr Midtown is much cleaner than pre COVID, but there were multiple patrons not wearing their masks or not wearing them properly. I went to the clerk at the front desk and explained to him what was going on and he informed me that there were not enough staff to monitor the facility do the limited employees they could have do to COVID safety concerns. There were two employees in the facility that were visible for the entire hour I was there, and no one in the workout area. The Manager on Duty was at a desk in the sales area looking very comfortable. There was no one insuring compliance of mask donning for the safety of patrons.

Source: Google

★ 5

I have been going here for the last 8 years. Staff are helpful and friendly despite all that has been going on. Truly a great place to spend 1 hour a day taking care of my health. Clean environment and employees clean up equipment frequently.

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★ 5

It’s a gym .

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★ 1

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

Good

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★ 1

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★ 1

What’s the point of being named 24 hour fitness when you close at 9pm... At least have consistency with your other locations that close at 11pm.

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★ 1

If I could give zero reviews I would. WORST MANAGEMENT. Red head manager doesn’t know anything. Uncivil.

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★ 5

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★ 1

Tons of machines are constantly broken, no pride is taken to keep this gym maintained

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★ 5

Spacious 24 hour fitness. Hardly have to wait for equipment. Ample parking.

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★ 5

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★ 5

Pretty nice location; cute guys and it's on top of a steak house so it almost always smells like meat.. 🥵 The equipment is well maintained which is a plus though this location is fairly popular so try to go at off-times unless you prefer waiting to use equipment.

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★ 4

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★ 5

Alot of space, clean and not many people during lunch hours. Perfect for me

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★ 5

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★ 5

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★ 1

Poor sanitation, people at front desk don’t acknowledge nor greet patrons, people are walking around with masks on chin.

Very dirty place, no paper towels nor sanitizer, dirty restrooms. What a mess I’m quitting.

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★ 5

Amazing Club with alot of equipment to offer. Friendly Staff definitely my favorite Gym in Downtown Houston.!

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★ 2

This place has temporary hours due to the recent weather. Did not advertise this so I found out it was closed once I drove here. It’s Saturday and the super cold is gone, it should be open regular hours. Get your act together and be prepared so you don’t have to close early, I’m not paying my dues for early closings.
Secondly, they never have enough parking as people park their cars on the third level when it’s supposedly only for 24hr fitness customers.
Lastly, they shut down their water fountains and although I bring my own water I need to refill my bottle and it’s an inconvenience. I know this is one location however has is downside so If things don’t change then I’ll be rethinking my loyalty to 24 hr fitness.

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★ 4

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★ 4

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★ 1

Very Old out dated machines equipment they have bad wear on them need a serious upgrade

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★ 4

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★ 5

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★ 3

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★ 3

This 24 hour location is subpar. Locker room is not well kept, lots of old equipment and the layout of the facility is not that great ither. The staff are cool and very spacious however.

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★ 5

General work out area and equipment are fine...but 24hr has a reputation of being dirty. Their restrooms and showers are long overdue for renovations.

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★ 1

Awful and the people who work there are scandalous. They lie about everything and make up things as they see fit. To get your money...Awful place and people...

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★ 1

This facility other than just being dirty and smelly does not enforce the mask ordinance or social distancing. With Covid numbers rising they say just don't workout. This is after you pay you membership.

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★ 2

Staff is friendly but the gym always smells like sewage. It is difficult to work out in a facility that smells extremely bad.

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★ 1

Édit: 9/20/20
These people really took people for their money during mar-May 2020 of the Corona Virus Pandemic. They wouldn’t let you cancel, and when they finally did let you cancel, they gave you CREDIT to use the gym.
Really!? CREDIT!? During a Pandemic!?
Not cool

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★ 5

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★ 5

👍

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★ 3

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★ 5

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★ 5

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★ 5

This is the best priced gym in the city!

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★ 5

They ate maintining the cleanliness of the gym during tthis pandemic. The sraff is friendly and helpful.

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★ 5

The accessibility here is wonderful! Hand cycle was a major winner for me!

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★ 1

Wont freeze account during a pandemic. I repeated that I dont feel comfortable returning to the gym. No response, no refund

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★ 1

all equipments rusty. and no napkins to clean them!

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★ 1

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★ 4

I like this 24 Hour location. It's not the cleanest, but it is laid out well. Most machines work. Avoid prime time because it does get crowded. Also parking is tougher the later you go.

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★ 5

Very social distancing guidelines friendly

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★ 1

Always dirty, old equipment. Not worth paying super sport membership for this location

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★ 5

I'm very impressed. Hot tub, sauna and steam room.
Very clean, offer classes and staff is friendly.

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★ 1

It's a great gym & friendly staff. Aside from the fact that the cable setup is not by the mirror. It's important for beginners to see that they are in perfect form while using the cable setup. Sad that corporate doesn't do anything about this issue. Time for some serious quality control🤦🙄 24 hour fitness pay attention to your customers.

Source: Google

★ 1

Just got a membership here through my new job in the area mainly for the convenience with being able to walk between the two. This review only addresses the cardio and weight areas. I've been here twice now and have decided to cancel the membership and stick with the gym I've been using prior.

The cardio equipment and area is good. Updated equipment and a good variety of machines. Would give that area 5 stars.

As for the weights, they are old, rusted, and falling apart. I am not prejudice against older equipment, but they need to be maintained. Today I went to use two cable machines (abductor/adductor) after cardio and they are both broken, but not to the point of emergency repair. The pin is missing on one machine, and it is a smaller one than the other machines so I couldn't grab one elsewhere, needless to say I shouldn't have to in the first place. The other machine's cable is stripped of the outer insulating layer and the cable is starting to fray, as well as being super stretched so you can't get full range of motion. While looking around for other equipment to use, I noticed the majority are not properly maintained.
A reason for the lack of maintenance is most likely because there is only one, two if you're lucky, of the same machine so if it is down for maintenance there is not a different one to use. My goal to use this gym near work was to save time from having to drive to my gym and then home, but when I have to wait for almost every machine then it's not saving me any time in the long run.

The pool, sauna, etc. might be decent, but there is no point in me trying them if the weight area is not facilitating. I understand the rust can be caused by the humidity from the pool, but proper maintenance (again) should help prevent that. They need to overhaul the weight area before I ever consider trying them again. Definitely try a free pass if they offer before signing up.

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★ 1

Can’t enter gym with guess pass

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★ 1

I’m here, right now(7:03, 01/18/2020), and no one is here!! Is this what we pay for?!?!! Pathetic!! We ALL WORK! We all have schedules! There is truly no excuse for this. This gym always lets you down!!

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★ 1

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★ 1

Fire the whole staff & start over! This place is NEVER open on time!!!!

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★ 1

Very rude admission. I had a 3-day pass. I was rejected bc I wasnt a houston resident. They asked $25 daily pass. I even didnt ask how much is monthly membership fee.

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★ 2

The restrooms stay dirty the equipment never works and they no longer offer towel service

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★ 1

I have worked out at this gym for 9 years, 4-5 days per week, and typically arriving at 3:30am due to my work schedule. When the gym opening time officially became 4am earlier this month, I adjusted my schedule to accommodate. But this gym cannot seem to open on time! They are between 15 minutes to 2+ hours late in opening, without exception. I am researching other options like Anytime Fitness and other truly “24 hour” gyms. Frustrating.

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★ 1

24 hour fitness recently changed their hours to start at 4am. On week days you're lucky if they open on time but it's not too bad. On weekends they don't show up to unlock the gym until 6 or 7am. Don't count on this gym if you work out in the morning.

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★ 1

No more Kids Club

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★ 5

The club is under new management and it shows. Everything is much cleaner, the employees are much friendlier, and the overall vibe is much better.

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★ 1

This gym went downhill... hours changing, kid clubs closing, and parking is horrible now that Gen is open. The workout machines are constantly broken or have missing parts. Since we are not getting the amenities like before, membership fees need to lower or be prepared to lose a lot of customers.

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★ 1

I don't know what happened tonight but the lady at the front desk was super rude! It's really sad because I like this location

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★ 1

Overpriced and overrated. You pay an additional 10$ per month for super sport but this particular location removed towel service and now the hours are changing and no more kids club so idk what we’re paying extra for. This gym membership is a huge rip off and a joke! most sport locations are better maintained than this one but the convenience and floor space of this location is why most people come here. Definitely about to downgrade or cancel all together. Oh yeah, you guys should change the name since you will no longer be open 24hrs!

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★ 3

Team is friendly but the restrooms are not clean.

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★ 2

Subpar location. Really not up to super sport status either i.e. cleanliness. Taking away towels this summer has really taken away the appeal for super sport. Parking is spotty - sometimes find spot in garage and sometimes there are none.

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★ 5

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★ 1

Horribly dirty! Now they have stopped supplying towels and the equipment is left with sweat to add to the filth. Parking is horrible as well since the top floor has tons of issues and is often closed off, the first floor is valet only so it leaves the middle floor for parking and many people park there and head to other businesses around the lot. I have downgraded my membership as this location adds nothing I need for the extra money.

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★ 1

Management does not care if your stuff gets stolen or your locker gets broken into, they turn a blind eye when you report it to them. Lost all of my personal belongings including my car keys. Getting your car broken into is the norm here. They have cameras but will not show footage of any evidence even to the cops.

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★ 2

This used to be a great gym that went completely down hill. Most of the ellipticals didn’t function smoothly. There is rust on most Cardio machines due to sweat and machines not being wiped down. A lot if the equipment is broken and out of service. The upstairs is nice. It’s quite spacious if you go during the off peak times. The weights are nice and you can find what you’re looking for. The open area for stretching and doing calisthenics. The area the gym is located is convenient but the parking lot sucks, the spots are too tight and it gets really busy. There is a lot of room for improvement at the gym.

Source: Google

★ 1

I was at this location recently. I had signed up for a 3 day pass as I arrived I checked in as requested thinking that was it then this guy by the name of Stephen Thompson grabbed my ID from the clerk and when I asked for my ID back he didn't want to return it to me and wanted to charge me $10 for the day as a threat for not followin him to his cubicle He said "I still need to check you in" I responded that I had already checked in. Then he continues his sales pitch which I had made clear I was not interested. He continued to push the enrollment, I kept declining. It went on for half an hour up to the point he had some other guy try and help him to convince me with the enrollment. I kept declining. They even went as far as suggesting to me to cut off other personal expenses to afford the enrollment. I was so offended that they wanted to get involved with my finances just so he can make commission. It was a horrible awkward experience and I my friends and I will NEVER return to this location.

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★ 1

All the machines are broken constantly with no signs or attempt to fix.
Everything is filthy and many weights are just missing or gone.

I would also not park your car in the garage. There have been over 18 reported car break-ins in the garage over just the last 3 months.

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★ 4

5:30AM workout partner? I haven’t been able to find anybody willing to wake up that early, looking to get muscle strength and tone up, anybody down, I’m one of those people that can’t manage to go alone.

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★ 1

Trash everywhere, restrooms smell, equipment down or broken. This gym is a mess. I am cancelling my membership after one day.

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★ 3

I used to love coming here, but some equipment has been broken for months. Some equipment is missing pieces. And the women's restroom upstairs is always filthy and the toilet paper dispenser has been broken in one stall for over a month at least. I'm honestly considering going back to the Kirby location even though it's smaller.

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★ 1

You have to be kidding ....this is the nastiest gym out of any 24 hr ......I upgraded my membership ....meaning im paying more ....for rusted equptment. ..that's out of date. ..and NO ONE CLEANS UP IN HERE !!!!! ITS SOOOO DIRTY .....talked to the management ....whatever ......he made excuses and was rude .....the office is the ONLY NICE THI NG IN THIS GYM.....UPDATED LOTS OF NICE DESKS AND COMPUTERS WITH NOONE IN THEM....THE MANAGEMENT BECAME OFFENDED WHEN I TOLD HIM THERE AREA WAS NICER THEN THE MEMBERS ......DONT COME HERE IM CALLING CORPORATE

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★ 1

Pésimo servicio, sucio y mal olor ...

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★ 1

Bring back towel service

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★ 1

Wow this gym is nasty 🤢. Hot gym, old equipment, disgusting showers, creaking and noise everywhere from what I presume is poorly maintained mechanical equipment. There’s no energy to the place, really awful. Surprised I thought a super sport in the middle of downtown would be alive and kickin with nice amenities. They don’t even do towel service any more. Fail.

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★ 2

The staff are generally pretty cool at night.The facility has weights and machines. This one is open 24 hours.That's about all the good stuff you can say about it.The facility is generally pretty dirty, you have to clean everything yourself, bring your own towel, a fair number of machines are damaged in some way, etc. I'm not sure how often they clean the swimming pool and spa; there have been a couple times that it's been pretty gross in there.

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★ 1

Really? Employee's work out at night instead of picking up weights?

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★ 3

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★ 1

Worst experience ever! Assistant manager Stephen was very rude and would not honor a guest pass even though this is advertised on the 24-hour website

Source: Google