★ 5

Hi, I’m posting a review regarding an incident that occurred on October 7, 2025, involving an individual named S.

I was a witness to this situation, and I want to clarify that he did not yell at her. He simply asked her to scan her key fob, but she refused. He then offered to scan it for her. She eventually handed him the key fob, but did so reluctantly and with attitude.

He called her to ask that she remove his picture from the post because she had not asked for his permission to take or upload it.

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★ 1

It was my first time at this location the manager yelled at me because my badge didnt scan and he thought I wasn't supposed to be here then he wouldn't tell me his name and continued to yell and act like I was stupid because my badge didnt scan, I told him I've not been to this location before. He acted like I was riff raff, I just barely got my membership at the Selma location. I cant believe this is how they treat new comers. Now hes saying he knows me from yoga when I went to ask his name again. This is so bizarre. Im feeling Hella uncomfortable.

1:31 pm after leaving this review some man called me yelling to take review down or he will sue me and he called back to back to back.

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★ 5

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★ 5

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★ 5

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★ 3

There is only one squat rack (and the Smith machine doesn't count), making the facility very machine-focused. There is no dedicated functional area of adequate size for more than one person to train safely and perform a normal variety of functional movements.

Additionally, the single squat rack is designed to be multifunctional. This seems good in theory, but in practice, the attachments for barbell movements on the side of the rack get in the way when loading weights or performing movements that are typical at a squat rack.

I advise all gym owners to either use their gym themselves or hire trainers to test whether the equipment selection makes sense and should be changed.

I gave the facility three stars because I have experienced worse Anytime Fitness facilities. This one is middle of the road.

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★ 4

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★ 5

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★ 5

best gym ever. super clean all the time and the most amazing staff out there, no other gym can compare!

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★ 5

I like this gym. Top customer service. Everyone Friendly and its not crowded. U dont have to fight to use equipment. Lol.
Keep up good work.

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★ 5

I have sleeping problems and working out at 1am allows me to be productive.

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★ 5

Very clean and well maintained equipments!!

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★ 5

Excellent gym very clean exercise equipment is always available. Good to get away from other gyms that may be more crowded. Recommend this place to any person that wants to get away from the typical routine of an overcrowded gym. Management is outstanding

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★ 5

Great place. Great service.

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★ 5

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★ 5

The owner is very welcoming and personable.

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★ 5

The Castle Hills Anytime Fitness is the BEST one in San Antonio, and the managers and trainers, Isaiah and Max, are simply EXCELLENT! They are both professional yet friendly, welcoming and engaging. They seem to know just about everyone by name! They also keep the gym, equipment and bathrooms spotless! It’s such a pleasure working out here!

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★ 5

Started in June training with Max.
All I can say is WOW 🤩 he is the best !!!!
Knowledgeable, encouraging, and patient I couldn’t be happier.💖
A fantastic gym 💪 !!!!
Cristina

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★ 4

Small gym but gets the job done.

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★ 5

This gym is so great! If you're lucky, you get to meet DH and their 'thighs of justics' pictured 48 times on their google reviews. 10/10.

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★ 5

Very home'ey. I love it

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★ 1

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★ 5

This is by far the best Anytime Fitness I’ve been to in San Antonio! The manager is always there and he’s super helpful, the gym is in top condition and very clean, both Isiah and Max do a great job keeping the facility tidy.
I would give more stars if I could, but I will add that some reviewers need to pay more attention to which business they’re trying to review. One guy seemed he wanted to give a bad review to another fitness franchise, and another is so out of context thinking this is a restaurant. I mean, seriously!
Give this place a try, customer service is outstanding, the manager makes joining the gym a very easy experience, and the trainer is very knowledgeable.

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★ 5

Well kept and clean gym.

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★ 1

Do not get a membership here, you will not be able to ever cancel it and if you try itll tuin your credit. They lie and tell you you are able to after 14 months but its not true. You have to call a number not even related to the company then, write a letter to an office somewhere in oklahoma stating your reason why to cancel. I did this numerous times and it was never cancelled so i removed my card i fo, now there threatening with debt collectors. The gym staff cant canel it for you in person so dont even bother coming here.

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★ 5

Isaiah is the reason why I got a membership. Best gym manager I’ve ever met. He gave me a tour of the gym and it was very clean. Has all of the commercial equipment you need. Definitely recommend this gym to anyone looking for a their new local gym.

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★ 5

Out of all the anytimes I have been to, this one is my favorite. Not too bright, spacious, clean bathrooms, quality machines. Quiet and never too busy even at 7am compared to other locations.

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★ 5

Biggest thing is safety it has it you won’t get your brains blown out like at LA fitness up the road no junkies harassing you or your cars getting broken into Police response very well there and fast heck, they work out there too, so you’re in a safe place

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★ 5

I have been a member of this gym for more than a year and I just want to say that I highly recommend it and especially my trainer Max, who is an extremely professional, extremely respectful person, with whom I have learned a lot how to do exercises correctly and also how to take care of my diet; also their kickboxing classes are defiantly awesome, Gracias Max💪🏻
If you are looking for a gym where you can feel safe, very well equipped and with people with very good vibes, this is definitely it!

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★ 2

The facility is clean but they do not seem to be willing to reinvest in themselves. The equipment is old, and do not attempt to go heavy on anything. They do not have a platform, and are hyper concerned about cracking their floor. The paint scheme is on par with 2003 anytime fitness construction.

It’s an average to below average anytime.

The team reached out and asked what they could have done differently, my feedback, the staff was polite in all interactions and their dedication to keeping the facility clean was the rationale for giving 2 instead of 1.

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★ 5

I have used this gym for the past 9 years. It’s always cleanness. Isiah and Max are friendly, respectful and are willing to help you with your work out. The gym is kept tidy and clean. I recommend this gym to anyone.

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★ 5

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★ 5

This gym is very clean and the staff are very helpful.

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★ 5

Nice gym, organized, clean. Came on Christmas Day, which I believe warrants a recommendation on its own.

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★ 5

Great gym. Equip in great shape, friendly staff, supportive members.

Well lit and safe.

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★ 5

Great place and good management!

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★ 5

Great Gym, one of the best locations in town. Good size for an Anytime. Place is clean, and equipment is well kept. Great place to break a sweat.

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★ 3

Average gym. This is one of the regular ones. People tend to workout and stay to themselves. I like it

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★ 5

Here from Fort Worth on business, and I enjoyed the new equipment and the variety.

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★ 5

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★ 5

I completely love this location! Extremely clean and neat! The best anytime fitness location in SA.

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★ 5

Staff is super friendly and gym is super clean. Max has worked with me for about six months. He is very knowledgeable and has been very helpful in my fitness journey. Highly recommend!

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★ 5

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★ 5

Extremely clean, nice and quiet
Manager is friendly and knowledgeable

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★ 5

Have been coming to this gym for over a year now and have been very happy with this location. Manager is friendly and takes time to chat and the trainer on site is friendly and knowledgeable. Always kept clean and tidy. The staff is consistently cleaning which is awesome for a gym. Wouldn’t take my business anywhere else!

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★ 5

Usually go in the late evening. No issues.

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★ 5

Super friendly staff. The gym is always clean. My personal trainer, Max, is very knowledgeable. Before working with Max, I’d pause my workouts for weeks whenever I had an injury. Over the past three years Max has helped me work through my injuries using techniques I hadn’t considered.

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★ 1

🚨WARNING TO NEW/PROSPECTIVE MEMBERS🚨I was charged over $20 after my 7 day trial ended! I was ready to turn in my key fob but saw I was charged instead. Their phone number showed up as scams so I didn’t even know they were calling to say they wanted it back. They have handled this situation very unprofessionally, especially after the fact I called a few times days later to resolve things but received no answer, even after leaving a voicemail. I wouldn’t recommend joining ANY Anytime Fitness. I knew I should’ve listend to my friends who used to work out at them but were ultimately ripped off because the price is ridiculous. There are better, cleaner and budget-friendlier gyms out there.

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★ 5

Just signed up and so far so good! No crazy drama like at other bigger gyms. I can come in and get my workout done! Will recommend to others!

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★ 5

Thank you so so so very much for keeping this gym clean. I have been to a lot of Anytimes where I have been so disgusted from how dirty they are. Also thanks for keeping the temp at a decent level where we aren’t working out in absolute heat. I am so grateful to have had the pleasure of visit a gym that keeps up with standards. Again, thank you for providing us with a comfortable facility.

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★ 5

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★ 5

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★ 5

My 1st time in that facility, absolutely 💯 % Fantastic 👏 very well kept (clean). Will return n recommended 2 early bird's like myself. The only gym 💪 that is open 24/7 love that u know. Let keep everyone safe 🙏 by keeping the facility wipe down ,so every 1 can enjoy 😉.

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★ 5

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★ 5

Quaint gym. Everything I need

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★ 5

Anytime Fitness has a complete set of weight machines, free weights, and a facility that is available 24x7 to members. The manager is relaxed and helpful. The location at West Ave and Lockhill Selma has plenty of parking. A good value overall.

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★ 5

I really enjoy coming to this gym. They have a variety of machines you can use. The gym is not as big like the other ones but everytime I come it's clean and private plus they never close. Can't beat that.

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★ 5

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★ 5

Always very clean and super helpful management! Been at this gym for 2 years and never wanted to go to a different one. Best anytime in SA.

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★ 5

We are from Colorado, I’m a travel nurse and have now been to multiple Anytime locations in multiple states and I have to say that this one has one of my favorite equipment selections and layouts. I also like that they don’t keep it polar cold in here because that’s actually contradictory to a good workout. I think some of the gym goers could do their part more in keeping things clean though, I walked in to stool splattered all over the women’s toilet and whoever did that could have easily taken the scrub brush next to the toilet and cleaned up after themselves. That was super disgusting, but I’ve otherwise had pleasant experiences here.

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★ 5

This is my most favorite anytime fitness in San Antonio!!!! I’ve been to all locations in SA and this is the best in my opinion. Isaiah keeps everything so clean and he’s there to answer any questions or concerns you may have.

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★ 5

The facility is very clean. It has barbels and bumper plates, a stair master, all your necessary equipment.

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★ 5

Hands down the best Anytime Fitness in San Antonio. The gym is exceptionally clean and well organized. The staff really goes above and beyond.

I have been training with Max for quite some time. I can’t recommend him enough. He is an absolute professional. His trainings are to the detail - assuring you do every exercise properly. Anyone seeking to reach their fitness goals, Max has you covered.

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★ 5

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★ 5

Great place !

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★ 5

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★ 5

Best gym in San Antonio. It’s greater than others because of the perfect size and different types of weights they have. Perfect for beginners great for the experienced!

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★ 5

Love the fact that you can come at any time. No one bothers you. And the best part, it's secure cause you have your own key 🗝️.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Very nice gym, well kept. This has to be the nicest Anytime fitness in all of San Antonio.

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★ 5

Great atmosphere. Never really packed in the mornings which is great for getting done what you need to without having to wait on weights

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★ 5

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★ 4

I like it! Nice place and enough equipment to get the job done. Don’t understand how closing the showers helps with corona but ok.

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★ 5

Great place to work out at !!! Love it!!!

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★ 5

Extremely clean. Facility including equipment is always clean and maintained. During this pandemic, fitness and exercise are important to stay healthy. It is comforting to know that we can still work on fitness goals without fear or anxiety.

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★ 5

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★ 5

Very clean. All equipment is well kept and updated. It has everything you will need for an excellent workout (weights or cardio). Highly recommend.

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★ 5

I love this gym! It is hardly ever busy, the manager is awesome, and it is open 24/7/365, and very clean.

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★ 5

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★ 4

Muy bien y 24 horas es lo que yo busco

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★ 5

Bestest anytime fitness!!!

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★ 5

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★ 5

I've been a member of this gym for over a year now and absolutely love it. Everyone is friendly, the equipment is of quality and diverse, and it is super clean. Isaiah is such a great manager and always so friendly and helpful. I've been training twice a week with Max and he is so awesome. He does a great job of motivating my friends and I (and is really a champ at putting up with our quirky sense of humor!). I highly, highly recommend this gym!

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★ 5

Max is a great trainer! He always pushes me Juuuust a bit farther than I thought I could go. With the current covid concerns I’m very happy to see everything being wiped down thoroughly whenever someone touches it. The gym is also a small enough community that it’s never too full of people. Social distancing is no problem.

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★ 5

I've been a member here for some time now. The staff is great, available for questions, towels, hand sanitizer and wipes always are available. Oh and I didn't get billed for the time they were closed due to the state shut down when other locations did. All the best,

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★ 5

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★ 5

I've been a member at this location for over a year and I love it! Getting great workouts with my trainer Max, he's very reliable and helpful. The gym is always clean and organized, now more than ever due to the current situation. Thanks to Isiah and Max for all the good work!

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★ 5

"Excellent"

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★ 5

I've been a member of Anytime Fitness for over 5 years, and it's one of my favorite gyms to workout in. It's very clean (especially right now due to current events) and I feel very comfortable working out at this gym. Shout out to Isaiah and Max, the trainers of the gym. I recommend them to anyone who wants to start exercising. I 100% recommend this gym to anyone.

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★ 5

Anytime fitness-castle hills is back and better than ever! They’ve spent many hours cleaning, sanitizing, and upgrading the facility. I can’t say enough good things about the staff and location! Truly a great place to reach your full potential. Bring your masks and gloves and come join us!! 💪🏾💪🏾

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★ 2

I sighed up for the one week free trial and when I showed up it was closed on both days.

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★ 5

Have only been here a few months but absolutely love how clean this place is! I appreciate how kind and professional Isaiah and Max are! Love love love this place!

I also appreciate how accommodating and patient Max my trainer has been to my schedule. Thank you for helping me to reach my fitness goals from starting from severely underweight to getting back to normal!

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★ 5

I absolutely LOVE this gym! I have been coming since it opened and it keeps getting better and better. The staff they have now are second to none. It is the cleanest, friendliest and greatest staff around. Cleanliness is very important to me. Just google MRSA in gyms and you will know why. This gym sparkles and staff is always making sure it is clean and orderly. Max is fabulous...the former trainer, not so good. Max and Isiah are always willing to help cheer you on and greet you with a smile every day. The equipment is always well maintained. If you are looking for a gym, stop by and check this one out. You will not be sorry.

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★ 5

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★ 5

This gym is awesome. Amazing customer service, it’s always clean and the selection of machines is awesome.

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★ 4

I love Anytime fitness. This one was decently clean, the cords on some of the equipment were very old and didnt work well but they had a room that was covered in mirrors. It was very relaxing and fun to workout here. The bathrooms were clean and very nice. I liked the cubbies they had here to put your things in and everyone seemed very nice and determined to get gains but have fun at the same time.

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★ 5

Finally found a nice Anytime Fitness in San Antonio. I was disappointed in the one on McCullough and on SE military. This facility is VERY nice and spacious. The quality of equipment is very good with a nice layout. The parking lot could have better lighting at night but other than that no complaints.

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★ 5

Best Anytime Fitness in San Antonio by far! It's very clean and has modern equipment, the staff is helpful and friendly, customer service is great.
If you're interested in joining a gym this is the place you want to go.
I highly recommend it!

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★ 5

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★ 5

Clean and quiet place to do a workout and you have safety there

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★ 5

Very clean, nice equipment

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★ 5

We love this gym! Friendly staff and always clean.

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★ 5

This gym is clean and the staff are super helpful

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★ 5

Great Place

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★ 5

Excellent facility. Very clean. Machines are well maintained.
I highly recommend my trainer, Max.

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★ 5

I've been all over the state and this is one of my favorites. Great selection of equipment they even have the more difficult to find machines here to use. Extremely clean and friendly. Couldn't be happier, the manager Isiah is very professional and welcoming.

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★ 5

I just love this gym so much! 1st time here I was scared to sing a contract because of the bad experiences at other gyms. Isiah was the nicest manager ever and made me feel so welcomed and not pressured at all. Max the trainer, best asset ever! Always so polite and willing to help you achieve your fitness goals. I always see Max, Isiah and even the owner and kids cleaning, the gym smells great!! Oh yeah the owner is a doll, super sweet and helpful! The best part is the camaraderie, everyone here is very respectful and we all know and care for each other. I’ve been to a lot of locations and this is by far the best one! Trust me I’m picky!

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★ 5

I've been exercising regularly for many years, in many cities, at many gyms. The Anytime Fitness gym in Castle Hills is by far the best gym I have been a member at. The equipment is top level and has everything I need to do a complete, full workout. But the best thing about this gym is the sense of community, Isiah and Max are very helpful and friendly, they create an atmosphere of trust and acceptance so that the members feel comfortable and safe. I've made many good friends here, the members care about each other and everyone is friends with Isiah and Max.
The gym is amazingly clean and even smells fresh. I like the 24/7 access and have never had a problem with the power or lights, I don't know what the other reviewer is talking about regarding a problem with the lights; I go to the gym all the time and it's always well lit. The location is great, a very safe neighborhood.
I'm very glad to be a member of Anytime Fitness Castle Hills!

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★ 1

I used to go here a lot but it had its problems. While getting ready many times early in the morning the light would go out in the bathroom when I told them of the problem all they said was oh it happens all the time that we checked into it and whoever they asked about it said that's just the way it is and it never was resolved. It's very unnerving when they don't seem to care that it's very scary especially if you're in the shower and the lights go off you're thinking anything could happen very scary and they should get that fixed immediately and not just blow it off. If they showed a little Compassion or even cared they would do something about it but my thought is they don't. I mean come on!! Get a backup generator if that happens often. Care about ur clients. I thought right away...they dont care they just want my $40 every month!!! Im glad i dont go there anymore! Also there were so many weirdos! They wud go there just to STARE at the women and STALK them! I dont understand why cant u just go there to workout without being stared at and not mind ur own business..its like theyve never seen a woman b4 and was on a desert island and theyre foaming at the mouth! Geez Louise...cant they just leave women alone!?? They need to have a person here 24/7 so maybe it wouldnt happen so much! Glad im outta here!

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★ 5

I’ve been to quite a few anytime fitness through out the country, and this is definitely one of the better ones i have been to. Very clean gym and friendly staff.

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★ 4

Great location

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★ 5

Great gym, very very clean and the equipment is in perfect condition. This one is the best in San Antonio. Isiah makes everyone feel comfortable about their fitness goals

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★ 5

From out of town (IL), this gym was amazing, clean, felt secure when entering and exiting.

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★ 5

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★ 5

This is the standard for Anytime fitness gyms. I love it here! I've visited various ones around the city and this is by far my favorite!

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★ 5

I love Anytime Fitness because you can literally go anytime! The facility and equipment is ALWAYS, not just clean, but spotless. The place is in a well-lit shopping center so I have no problem working out at 3am.

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★ 5

Awesome gym! Always clean. Staff is amazing and always make you feel welcome! Best gym I have ever been!!!

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★ 5

Love this gym. Very clean and offers many machines and weights. The manager is very helpful!

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★ 5

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★ 5

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★ 5

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★ 5

PFTA awesome instructor classes. To start your own private personal training business.

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★ 5

Very clean and well maintained. Manager is really nice and approachable.

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★ 5

Great setup of machines and friendly staff!

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★ 2

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★ 5

Great place to workout. Small, but has everything you need. Always very clean.

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★ 5

This is now my go to Anytime when I am in San Antonio. Very well maintained and all equipment is like new.

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★ 5

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★ 3

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★ 5

I love this gun because it so convenient to my house and it’s really small, in a small modest strip center. There is never a crowd here and I don’t feel intimidated when I work out here. Staff is friendly and helpful.

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★ 5

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★ 5

Friendly staff

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★ 5

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★ 5

In San Antonio because of the hurricane and jumped in here to get in my workouts for a few days. This is a great little gym. Dumbbells up to 100, nice squat rack, and not much of a crowd. Awesome place

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★ 5

The best gym I've ever enjoyed. Sparkling clean, great equipment, talented people. Thank you, Isaiah and Janet!

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★ 5

Overall very good gym !

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★ 5

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★ 5

Best gym in town. Usually not crowded and all new equipment.

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★ 5

Small and family like

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★ 5

By far the best anytime fitness in San Antonio. Place is kept clean and the manager is extremely friendly. Full power rack with roughly 350 lbs of rubber plates. All the necessary machines and equipment are in great condition. The owner definitely takes pride in this institution. Great place to train

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★ 5

Friendly staff, nice gym with nice equipment, a tanning bed, and video fitness studio.

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★ 5

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★ 5

Love this gym....everything I need whenever I have time to use it awesome!

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★ 5

One of best anytime in San Antonio, bigger than most but not the biggest one.

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★ 5

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★ 5

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★ 5

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★ 5

Best Anytime Fitness in which I have ever worked out. Free weight multi purpose squat rack and towel service. Kept very clean by management and owners all of whom
Work out here as well.

Source: Google