★ 1

Customer service is pretty much non-existent. I recently had an issue with fraud charges on my card and had to get a replacement. As soon as I saw that I had missed my October payment and still needed to update my method of payment, I reached out to them via their location specific email address listed on my payment reminder email. I’d also inquired about a charge that I did not recognize, as I don’t want to send money for something that looked like a double charge of my monthly membership fee (surprise, it’s a $43 annual fee slapped on top of the already overpriced dues that I pay. Not that they labeled it on my bill so I could even know that.) they never even responded to my email even after I asked for a follow up multiple times, and just penalized me with late fees. No courtesy or acknowledgement given. Also, very greasy and predatory business practices to auto renew my annual membership to force me into another year without any kind of notification. I eventually found it buried in their novel of a contract, which I have no recollection of being mentioned when I originally signed up. Don’t do business with these people, they seem to have zero respect for their customers. I pay more for this tiny shoebox of a gym with next to no amenities than I did for LA Fitness, and I get ghosted by them on top of that? I guess it’s my fault for settling with the gym closest to where I live, which wasn’t even worth it because I hardly go anymore. Not a lot of time or energy to work out when I work 60-70 hrs a week, but I’m so relieved to know they’re benefitting from draining me of my money for an entire year while failing to do the bare minimum of responding to an email in the time frame of a week… thanks guys, what would we do without you.

Source: Google

★ 1

Very poorly managed. Nobody answers the phones. If you ever want to cancel your automatic renewal, good luck. They make the process as hard as possible. Your best bet is to go somewhere else.

Source: Google

★ 4

Employees are friendly and helpful

Source: Google

★ 5

This gym is a hidden gem, never too crowded even during peak times, and has all the equipment that you’d ever need. Signup fee was only $1 which is great. Staff are friendly, professional, and willing to help you achieve your goals!

Source: Google

★ 5

Source: Google

★ 5

Nice facility with great equipment. Very clean too

Source: Google

★ 5

My 61st gym stop on my Sacramento-to-Texas quest to lose 70 pounds was a bright, open Anytime Fitness in a business complex, where I enjoyed a fantastic cardio session by the bay windows with a unique view of airplanes taking off—perfect for aviation enthusiasts! The gym is well-cleaned with all the standard cardio and strength equipment you’d need, and the spacious restrooms and showers are a plus, with the second shower room being especially clean and comfortable. I noticed high-quality protein supplements and workout gear for sale, though signage for purchases could be clearer, and the vending machine was a convenient touch. The lobby’s hand-carved wooden table added a cozy, welcoming vibe as I wrote this review. Despite a wobbly bench in one shower room and a small garbage can causing some overflow, the staff clearly maintains a solid facility, making this a straightforward, pleasant gym for a reliable workout with a cool airplane-watching bonus!

Source: Google

★ 5

Source: Google

★ 5

Sad to say I’m moving far away from this gym but it is one of the best gyms I’ve ever been to. Very clean, machines are always working, smells good and not crowded. Also staff is incredibly friendly and luckily my cancellation process was smooth. They understood my situation and didn’t make it difficult for me to cancel like other gyms have done for me in the past. 10/10 recommend.

Source: Google

★ 5

I absolutely love it it's a great place one of the best places I've ever been in my entire life, everyone's peaceful, there's no drama at all..... It's as if I stepped into work out heaven

Source: Google

★ 2

The place is nice but needs more cleaning in the restrooms. There is always piss on these toilet seats!!

Source: Google

★ 4

Been a member about 4 months now. Great variety of equipment and always plenty of space even during busier hours. Knocked off one star because they often run out of clean sweat towels and wipes for equipment that end up not getting restocked for days, which is a pain. Other than that, solid gym all around.

Source: Google

★ 3

Source: Google

★ 5

I've been a member of Anytime Fitness for about 6 months now, and I couldn't be happier with my choice. The 24/7 access is incredibly convenient, allowing me to work out whenever fits my schedule.

The gym itself is always clean and well-maintained. While it can get busy at peak times, I've never felt it was overcrowded. The friendly staff, especially the manager, always greet me with a smile and make me feel welcome.

The best part is the gym community. Everyone is respectful and focused on their own workout, creating a positive and motivating environment. I highly recommend Anytime Fitness to anyone looking for a friendly and accessible gym.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I've had an incredible experience at Anytime Fitness, thanks to the outstanding support from Kelley and Phil . Kelley, the manager, creates a welcoming and motivating atmosphere that makes every visit enjoyable. She genuinely cares about each member and is always available to offer guidance and encouragement.

Phil S is an exceptional personal trainer who tailors workouts to meet individual goals. His expertise and motivational style keep me pushing my limits. He provides the tools and resources I need to succeed.

If you're looking for a supportive environment to achieve your fitness goals, I highly recommend Anytime Fitness. You won’t regret it!

Source: Google

★ 5

Source: Google

★ 5

I’ve been to dozens of Anytime locations and this one is by far the cleanest and most well-equipped of them all.

This location makes me want to open one of my own. Incredible! Thank you!

Source: Google

★ 5

Clean, a wide range of equipment and everything is clean and serviced. Other patrons are respectful and this is the best version of an Anytime Fitness from my travels across the country. Glad I live close to make this my primary gym.

Source: Google

★ 5

Great location. Easy accessible with the AF app. Clean environment. Staff is very friendly. Ohhh and they provide towel service. I love that.

Source: Google

★ 5

Anytime fitness is a great place with the latest equipment. This location has some great trainers. I have had the pleasure of training with Kelli and she not only trained me, she helped me with how to eat clean which helped me to maintain the weight loss and muscle gain. She’s very involved in your session and is all about you and with you getting the results you are looking for. I’m so grateful for her and her staff and anytime fitness.

Source: Google

★ 5

I honestly love this gym! This is probably one of the best Anytime Fitness I have visited and it's now my home gym. Lot's of available equipment, I never wait for a machine. The staff is nice and friendly when I have seen them. The other members are nice as well and for the most part respectful of the gym rules and others.

Source: Google

★ 5

I love this place. Super clean facility and the customer service is wonderful. Trainers are very knowledgeable and know how to help you reach your fitness goals.

Source: Google

★ 5

I've worked out at this ATF location for several years and work with a trainer once a week which I have found beneficial on numerous levels. Not only does it keep my training progress on track but I learn new exercises and well-being strategies.

Source: Google

★ 5

This location is excellent! Very helpful service and really focused on exceeding my expectations as a client. Madison has been extremely helpful in getting set up and organizing everything quickly. The gym is big and full of brand new equipment. Very well maintained and clean also.

Source: Google

★ 5

I absolutely love this gym when I lived in the area. I moved and can no longer make it here unfortunately.

Source: Google

★ 5

Love this place more and more since I signed up. Staff are very friendly, equipment is new, multiple squat/deadlift platforms, and the place is always extremely clean. Would recommend!

Source: Google

★ 5

Great gym — all the equipment is very new, nice, and clean, and the staff is very friendly. Plus it never gets too crowded which is a huge plus

Source: Google

★ 5

My boyfriend is a member here, as it’s close to his job, and he visits frequently. I must say I personally stay away from AF in general, as the ones I’ve seen aren’t well lit and look extremely dirty. I was pleasantly surprised at how clean and quiet this location was though; it definitely made for a great workout!

Source: Google

★ 5

Source: Google

★ 5

All new equipment and facility. Perfect!

Source: Google

★ 5

Great equipment and a lot of room at this AF

Source: Google

★ 5

Great team working here! Always clean and organized. They have equipment to target all areas. Also conveniently next to Nutrition Shop. Enjoyed this place

Source: Google

★ 5

Amazing gym, nice staff, and the place was overall very clean!

Source: Google

★ 5

Everything is new, looks and feels like high quality and the bathrooms are clean, this anytime fitness is also very open and has a good variety of weights and machines. The staff are also friendly, would definitely recommend. Only complaint is that the music is slightly too loud for my taste.

Source: Google

★ 5

Owner and staff are friendly. All equipment is new and clean.

Source: Google

★ 5

Awesome folks. Very friendly. State of the art equipment. I can sync my Apple Watch with the cardio machines.

Source: Google

★ 5

Source: Google

★ 5

Anytime fitness Farmers Branch is by far one of the best gyms. Kelley (the owner) is so kind and welcoming. The staff is also very kind. The gym has all the equipment needed for a great workout. The best part is how clean this gym is. Kelley really takes care of the cleanliness of the gym which I highly appreciate. There has never been a time where gym equipment was out of place. Definitely the best Any Time fitness branch!

Source: Google

★ 2

This gym recently opened and it’s very convenient for me and my husband but every time we come we have to close the door on each other to scan in. And if you both do not scan in they start questioning if you have scanned in. we signed here and ever time we come they ask us if we have scan our tags. One time I was walking on the treadmill and the owner asked for my first and last name so they can see if we are members. This always happen in order of operations when either the owner is here or staff. I get you guys are trying to do you’re job but you make us feel like criminals if we do not scan In our tags and get questioned especially if where paying to come here.

Source: Google

★ 5

Super clean, super convenient and the staff is engaged and friendly. Love the space and the quality of the equipment. If you want to improve your health and fitness this is the place for you!

Source: Google

★ 1

My wife and I have been members of Anytime Fitness for several years. The great thing about AF is that you have the convenience of working out at any of the facilities around the US. We've used the gyms in TX, IL, AL, FL. We recently moved to Farmers Branch and this location is the one closest to our house.
The management of this facility, Kelly, I think her name is, is the worst I've experienced. Not just in a gym, in management of any facility of any type. Do everything you can to avoid this location, there are two others in very close proximity that I will use from now - that I suggest you do as well. They are cleaner, bigger and, have better equipment anyway. Seriously, avoid this place so your monthly rate isn't increased by $20.
Because we were using that facility more often, she sent us a text about raising our membership fee $20 per month. When we declined that because we just thought that was so crazy, she deactivated our keyfob at that location. I thought the whole point of having a nationwide membership was that you just seamlessly go to each gym depending on where you are. That is, in fact the case, except for this gym. This is the only gym that is run by her though, so I guess that makes sense.
I am not one who leaves bad reviews, but made an exception for this terrible experience.
Do yourself a favor and go to the next option that is closest to where you are, avoid this place.

Source: Google

★ 5

Awesome gym with a welcoming staff. This gym is ALWAYS spotless and I've never seen a piece of equipment out of service. The staff is friendly and they go out of their way to say "hello" and learn your name. The equipment is new and there's a pretty good variety for a pretty small gym. Peak times can be kinda crowded, but not impossible to work out. Some mornings, you can work out alone and have run of the gym. Love it.

Source: Google

★ 5

Great gym. Plenty of equipment and machines with additional floor space. It is also very clean. I enjoy working out here.

Source: Google

★ 5

Psychopath clean in the restrooms, everything else is above average and I visit many of these gyms all across the country. Great job guys!!! Staff is friendly too.

By every metric it's above average for anytime fitness, and anytime fitness is generally pretty good at other locations as well so hats off

Source: Google

★ 5

The variety of equipment and cleanliness is second to none, it's hard to believe that it's an Anytime Fitness! This is not the closest facility to where I live, but as a fitness professional, trust me when I say it's worth your time to get here. Thank you to Kelley and Danny for creating a community that is motivating every single time I walk I the door!

Source: Google

★ 5

Friendly staff, clean gym and usually not too crowded. Hard to complain being 2 minutes from my apartment. I feel motivated to hit my goals here and enjoy it quite a bit!

Source: Google

★ 5

Sarah has the BEST attitude ever!!
My kids friends came 30 min after the time she was supposed to leave, she always smiled and gave us the best service👏👏👏👏

Source: Google

★ 5

Really well put together gym and equipments. I don’t mind paying extra $$ for the bench at this place compared to others, it feels so perfect. The well laid out floor is great balance of free space and equipments.

Update: was out for a few months. and can see gym is constantly adding new equipments and accessories.

Pros: bullet proof squat rack, new machines & floor space.

Source: Google

★ 5

Source: Google

★ 5

Great gym! Staff is very friendly and welcoming. All the equipment is new and regularly cleaned. Lots of cool equipment including 2 pelotons and a boxing bag.

Source: Google

★ 5

Source: Google

★ 5

I’m a semi truck driver that drives states to state, and I stop by to Anytime Fitness in most cities in the south. This location is the cleanest location I’ve been in. Also the owner Kelly was very friendly and took her time out to conversate with me.

Thanks guys.

Source: Google

★ 1

This store is different for the other anytime fitness!no member this store ,no pay this store,the other member key out of order.thank you they me know this.I am three years member on anytime fitness on Denton.because my house is there.my job is close this store,they send me the message they me change ,no changes no used now. Thank you they me know .no your member can’t used this store. I just know any time finess member is can used the member key for all American.thank you ! I will used the other store.

Source: Google

★ 5

Nice gym with more power racks and benches.
Having all equipments for resistance training, Cardio and Cross Fit.

Best Anytime Fitness in DFW area.

Source: Google

★ 5

New gym and the equipment is outstanding, has multiple squat racks and all you need for a great all around workout. The layout is great too which makes it feel like a bigger gym. Has multiple cardio machines and even has peloton bikes, low traffic and plenty of parking space. Definitely recommend checking it out.

Source: Google

★ 5

I don't give 5 stars often, but I had too! I had to check my location twice to make sure it was anytime fitness. I mean I been in newer location but this one make the other locations look like best thrift store findings put together to make a gym.

Source: Google

★ 5

5 star gym all the way, the owner Kelly is very kind, interactive and keeps the gym meticulously clean!

Source: Google

★ 5

Great owner, personable and this gym has all the equipment you need

Source: Google

★ 5

Great customer service about the upcoming Senlac Drive location.

Source: Google