★ 5

Source: Google

★ 1

I joined this gym earlier this year around Jan/Feb 2025. For a variety of reasons, I am close to my limit and will be paying the $150 cancellation fee to switch out of Anytime Fitness and more specifically, this gym location.

When we first toured this location, we were excited and the employee/manager giving us the tour explained how Anytime Fitness was a premier gym with great amenities and why the monthly prices were higher than other, standard gyms like 24hour Fitness, LA Fitness, Crunch, etc. I’ve worked out at some of these other gyms before, and while I like the hours of 24 hour fitness, the standards for cleanliness are subpar compared to these other gyms. I have seen cleaning crews at these other gyms, I have never seen one at this AF gym. Maybe it’s because I come in early in the morning. Fair. But if you look at the machines, like the Stairmaster for example, you can tell it hasn’t been touched in a year or more. Some machines are cleaner since most gym members wipe it down after each use, but there are so many corners and equipment that just need to be wiped down and sanitized, but you can tell that hasn’t happened in a very long time, if ever. The Stairmaster has everything from hair to dirt to plain old grimy-ness all over it. Same with some of the free weights and weighted plates. Old, chipped, dusty, grimy; there is a good chance some of this equipment hasn't been changed since the place first opened. A lot of the machines need to be updated or flat ourtreplaced.

A good example of how this place seems to operate is something as simple as the yoga mats hanging on the wall. Earlier this year, all of the yoga mats were hanging on the wall on these plastic hooks that had been inserted into the drywall. Then one day, the plastic hooks must have given out because all of the mats and both hooks had fallen to the floor, leaving two empty holes remaining in the drywall. It stayed like this for a week or two. Then one day, the same hooks had been re-stuck into the wall, in a few inches apart from the original holes' location, with only a few mats hanging this time-because that is all the weight the hooks could handle. They were still barely hanging onto the drywall, and it remains that way today. The rest of the yoga mats are stuck in a box that was originally held other equipment. No thought to fix it, or think of a better way to store the mats, just whatever quick fix works is best.

There is a water fountain, but the fill-up station for water bottles included on the station has been broken since I joined. I thought it would be something that would get repaired, but that hasn’t happened for going on 8+ months now.

I try not to use the restrooms. I have walked in to hair and stains on the floors and I, as well as others I know, am not comfortable using them consistently. I try to go before or hold it until after I’m done.

It seems like policies that are enforced are picked and chosen. Almost every day, machines and equipment are left with sometimes 100s of lbs. of plates or weights still on them because of people not re-racking their weights. When a staff member comes in and sees this, or if someone is actually reviewing patron behavior on video recordings, they should find out who is responsible and issue a warning or put a stop to the action. Instead, if you take a selfie on the mirror on the gym floor, you will get texts from a staff member as soon as you leave saying that you shouldn't be doing that. Fair, but maybe treat the people who continuously inconvenience other gym-goers with the same energy. The weights left on equipment is an issue I see and deal with every single day I go into the gym.

I like the people who go to this gym. It isn't a terrible gym to get a quick workout in. I've been to other Anytime Fitness locations in the US and abroad that really are a premier gym experience with tons of space, equipment, cleanliness, and amenities. But for this to be sold or advertised to anyone as a "premier" gym experience, is flat-out lying. I've seen low-budget apartment gyms do better than this.

Source: Google

★ 5

Source: Google

★ 5

Very convenient location. Clean workout space, restrooms and not crazy crowded. They have a good variety of equipment that caters to all needs. Micheal is super courteous and helpful.

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★ 4

Good fitness spot in The Colony. Clean and equipment in very good condition.

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★ 5

I love coming here... I come every day....its spotlessly clean....friendly staff.....nice atmosphere......I highly recommend this location,I have been to several others and this is my favorite🙂

Source: Google

★ 2

Not sure what it is about this location but there’s legit always people in the way doing the dumbest exercises taking up equipment that they just don’t need. The equipment itself here is great but as far as other gym goers go, this is the worst gym I’ve ever been to in my entire life.

Source: Google

★ 5

Great gym. I liked it so much I signed up for a membership.

Source: Google

★ 5

Went in for a tour of the facility and was greeted by Reggie. He was very detailed with the various offerings and did a great job making me feel comfortable in moving forward with membership. He spent a good amount of time helping me understand the options available to me during times where I would not be going for extended periods. He tested my fob with me and got me set up within a matter of minutes. He was very kind and knowledgeable.

Source: Google

★ 5

It’s the best gym very clean and comfortable to be working around in . Never had in issue at this gym . And Reggie the manger at this location very welcoming to every guest . Makes them feel very welcomed

Source: Google

★ 5

Reggie is a cool guy you should come to this gym he will help you with any and everything that you need

Source: Google

★ 5

The club and its owner are amazing! For the last two months, I’ve been attending any time fitness as a guest, and finally decided it was time to join! The gym is not all that expensive, but it does create an stress-free environment, allowing you to better focus on your sets and subsequent reps. I started my bodybuilding journey a couple months ago and anytime has been such a pleasure to attend with my friends. The manager is unbelievably amicable, and really wants to get to know his members. For anyone looking for a gym with a tight schedule anytime is certainly the place to be!

Source: Google

★ 4

Pretty decent gym.

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★ 5

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★ 4

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★ 4

I like this place but I keep seeing big spiders and other insects and it throws me off 🥲

Source: Google

★ 5

Wonderful place to workout. Staff available to answer questions and plenty of space to work.

Source: Google

★ 5

I recently joined AF in The Colony. I haven’t been a gym member in well over a decade, and have never used the equipment before outside of a treadmill, elliptical or stationary bike. I went in a little nervous and apprehensive. Reggie conducted both my membership sign-on and assessment, which included detailed instruction on all of the machines. It did not take long to lose my apprehension and feel confident with the journey I’m about to take. Reggie was thorough, upbeat and absolutely supportive of my fitness goals. I look forward to the positive changes AF will help me to achieve!

Source: Google

★ 1

Gym is solid but membership way overpriced. I bought a membership because of convenient access to my location. But already regret the contract. I am a 20+ year gymgoer and almost all other options are preferable and-or better for average needs. Research options. Strongly consider mild inconvenience for location/travel because the $ premium doesn't feel worth it.

Source: Google

★ 5

Recently joined this gym. I really enjoy this place. My experience so far is highly pleasing. The environment is clean. It gives off a very friendly atmosphere. The staff there is are helpful, friendly and very respectful. I am glad to be a member of the establishment. Highly recommended this place if looking for a great place that's not overbearing or crowded.

Source: Google

★ 5

Signing up at this Anytime Fitness was simple and seamless. Reggie was very knowledgeable and fully transparent about all the gym information and I even learned some new things. Since I've started at this gym it has never been too busy and always very well kept!

Source: Google

★ 5

Source: Google

★ 5

Reggie is awesome, he made the sign up process so easy, and despite always being busy he takes every opportunity to get to know and talk to his patrons. The gym is always spotless, and hardly ever busy sometimes I’ll be the only one in there, even at peak times it’s never too crowded. The app has a great feature that shows how many people are in the gym if you do want to avoid those busier times. Gyms have been intimidating in the past but with Reggie, a less crowded gym, and so far all considerate peers I love anytime.

Source: Google

★ 1

In order to cancel my membership they told me I could only come into the gym or send a certified letter to headquarters. This is a hassle since I’m in the process of moving and I've already found a new gym closer to my new house.

Only after I physically come in (or send a certified letter) would that constitute sufficient “notice” of a cancellation period, after which they'd charge me again. This is a rip off. I’m not on any type of contract period, either. I've done plenty of gyms and never had to do this ticky tacky stuff just to cancel.

Source: Google

★ 5

Reggie did a great job welcoming me into the club and setting me up for a new membership.

Source: Google

★ 5

Active Duty military here - they really helped me find the best plan for someone in my situation, nothing but kindness from the operations director. Gym is clean and very welcoming. 100% recommend!

Source: Google

★ 5

This gym is clean and well equipped for your fitness journey. Reggie was amazing. Great customer service

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★ 5

Great gym to workout 24x7! Easy access with great staff! Thank you!

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★ 4

Reggie was very helpful in signing me up and answered my million questions. It’s very quiet and barely busy which is nice but I do wish there was some more equipment vs free weights. I just prefer equipment. Otherwise its very clean

Source: Google

★ 5

I definitely recommend this gym if you’re looking for something quiet, convenient, and open at all hours. They have all of the equipment I need and I love that you have access to any location. That has been a huge benefit when it comes to squeezing a workout in while traveling.

Source: Google

★ 5

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★ 5

Clean gym that has everything needed for muscle gain. The best thing is that it is 24/7 so it is easy to fit gym time on my schedule.

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★ 4

Great gym overall - would give 5 stars but for some reason there’s a Christianity channel constantly playing on the TV which isn’t the place for that.

Source: Google

★ 5

Everyone was very inviting and the couple of classes I attended were great! If you are in the area this is a great option for a drop in or JOIN!

Source: Google

★ 5

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★ 5

Nice place to workout at any time. It is small but they have everything in it

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★ 5

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★ 5

Cool people

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★ 4

Decent gym, hasn't been overly crowded whenever I visit. Happy to have 24/7 access. Just a little underwhelmed when comparing DFW area Anytime Fitness gyms to other Anytime Fitness locations I have been to in other cities

Source: Google

★ 5

Great atmosphere.....good people run this place.....everyone who works her is great....the patrons are considerate too. Love this gym

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★ 5

Clean, alot of options, convenient.

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★ 5

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★ 4

Clean tidy and friendly people as well.

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★ 5

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★ 4

Workout and guys....perfect time

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★ 5

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★ 5

Never too crowded and is well kept.

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★ 2

Ridiculous experience

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★ 5

This place is perfect for my everyday routine, shout out to DJ for the great hospitality! I’m happy & pleased I chose this gym!

Source: Google

★ 5

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★ 5

Other good reviews are accurate. Overall very decent gym. Can see a lot of effort put in to maintain the cleanliness of the gym. Owner Steve and Staff DJ have fantastic customer service and make sure patrons are satisfied. Well worth the price.

Source: Google

★ 5

A great gym with wonderful staff! The manager DJ is super friendly and helpful. He keeps the gym clean and comfortable. The other members are very respectful. My wife just got her membership so we can workout together.

Source: Google

★ 5

I’m only making this post so the AC can be fixed! It was 91 a little before midnight yesterday! Also the fountain water was v warm don’t know if those are related. Otherwise awesome gym w great staff.

Source: Google

★ 2

Please fix the AC! It’s 86 degrees!!!! The owner and the staff are very nice. And the gym got varieties of different machines. It’s very small though. The time I work out I always have to sub some plans because equipments are not available. And man! This place needs some serious love! I’ve been going to this gym for 5mths, whatever machines didn’t work, still no fixes and don’t work. The AC is set to be 70 but room temperature is at 77 degrees! IT IS HOT! That hot already when you are not working out. I’m dying here working out. Seriously! Either fix your AC or put some more fans in please!!!!

Source: Google

★ 5

I joined because of the no-contract 3 month membership option and how close it was to my office. DJ gave me a tour and was very nice to explain the membership options. The gym is always very clean.

Source: Google

★ 5

Very good service.

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★ 5

Great gym, DJ is awesome

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★ 5

Clean gym. Easy in and out to get your workout in.

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★ 5

I first got my membership at Anytime Fitness The Colony back in January & i will always feel at home whenever i visit because this is where i started my journey. DJ & Steve are the most welcoming & kind people! They always make sure the gym is clean and well kept and they always check up on their members and make them feel at home☺️

Source: Google

★ 1

I was hoping to join this gym. It’s location was great for where I live. The service though was sub par. We signed up for a free seven day pass and tour so that we could test the location; see the machines and weights, and determine if they are too busy during the times we would want to exercise.

We showed up for our tour; but the entire gym is one small room, roughly the size of a gas station. Not much to tour. Afterwards we were told that due to COVID they would not honor our seven day pass. The manager DJ did allow us to work out that Saturday as we showed up in gym clothes.

A few days later we reached out to inquire about coming one or two days during the week after work to see how busy they were. They wanted to charge us $10 for each one time visit. This is on top of the $75 per month for two of us, AND the one time sign up fees. Did I mention it’s a one year commitment? The pricing is incredibly high, and they ought to do what they can to sign people up.

I looked around, and 24 hour fitness isn’t much further. They honored their free pass. They were only $10 per person, no sign up fee, no contract. This was a simple decision and I paid 24 hour.

For a small gym like this, that charges 4x the competitors and requires a contract, the service needs to be the deciding factor. Nickel and diming new potential members is NOT a good practice. I hope they learn, but my guess is the owner/management won’t.

Source: Google

★ 5

Clean gym..not so much equipment but if you know what you're doing it's sufficient

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★ 5

Great gym always clean & staff always make you feel welcome .

Source: Google

★ 5

Process was very easy to get started. Excellent service and a non-pushy sales environment made it easy to sign on.

Source: Google

★ 4

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★ 5

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★ 5

Love this little gym! The crew are the sweetest guys. DJ Steve and Mark are very personable. I needed to find a place that works with my schedule and I love that I have my own key fob to come in and work out. Any issues I’ve ever had they were right there. I see the guys cleaning all the time. Which is great

Source: Google

★ 5

Source: Google

★ 5

Gym Has All the Necessary Equipment You Need to exercise. Also it is very clean! Staff gives A+ Customer Service.

Source: Google

★ 5

I just joined this location, after attending anytime fitness in Florida for the last year +. Walked in and DJ provided me with great customer service. Got my membership all set up and switched over in minutes .

The gym is very well kept and clean . Plenty of medical grade disinfectant and wipes all around the gym for your convenience .

Small gym and though it doesn’t have all the extras such as saunas and a pool it’s perfect for your average get in and out style member.

If you’re in the area check it out. You won’t be disappointed

Source: Google

★ 5

great gym, great staff. DJ is super helpful!

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★ 5

I am a returning member of the anytime fitness family. I just moved to Carrollton and was welcomed by DJ, who signed me up for a 12 month plan. I look forward to getting back into the swing of self care and making this gym my new home. Thank you to the anytime fitness team for being so welcoming, I doubted my return to the gym and they made it so easy.

Source: Google

★ 5

Recently joined, great facility, super friendly staff, very clean equipment. Every time I come in the place looks nice and neat. Everything is easily accessible. Has all the equipment I need and plenty of cleaning supplies located in easy to find spots to clean up after yourself. I’m enjoying my workouts very much. They even have a platform in the corner to do deadlifts which is great!

Source: Google

★ 5

Friendliest and most helpful staff of any gym I’ve been too! Equipment is great and gym stays clean!

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★ 5

This is a great gym, very low key, not crowded at all. The place and the equipment is kept nice and clean. DJ is great! If you need anything he’ll take care of you.

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★ 5

Clean facilities, great equipment, and an awesome staff!

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★ 5

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★ 5

The gym is excellent. DJ is a great and welcoming gym manager. The gym is extremely clean and welcoming.

Source: Google

★ 5

Source: Google

★ 5

The facility and the staff are great! It has been especially important for our family to stay safe during the Covid-19 pandemic and the gym is always clean. The atmosphere really inspires a good workout.

Source: Google

★ 5

Source: Google

★ 5

Really is an amazing place! The staff working there truly care about the customers and easily show it. I decided to first call, and the phone call went very smooth. They handle being in a pandemic very nice, and the gym is never over-filled. There is multiple cleaning stations to sanitize the equipment, which is really neat as well.

Source: Google

★ 5

Joined super recently, a super friendly community & staff! Cant wait to be coming here a lot more!!

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★ 5

Amazing staff and equipment!! The gym is very close to home and stays very clean which is something very appreciated during these times! The vibe I get when I walk in is reassuring and fuels a good workout.

Source: Google

★ 5

This gym is great! Very clean workout areas, very clean bathrooms and showers! Maintained
Very good. There never more than 10 people at a time around the time fame of 9:00 am to 5:00 Pm. There is always plenty of space to social distance. The owner is A Great guy, so are the staff. The head trainer Mark is very detailed and motivated to push your limits for great results!
I highly recommend this gym for those reasons.

5 stars!

Source: Google

★ 5

One of my favorite Anytime locations in DFW. Very clean, lots of space, and friendly crowd.

Source: Google

★ 5

Being a little older, the decision to join a gym involves a little more than just being convenient to my house. This place has a great mix of free weights and machines that allow for a variety of compound muscle activity that facilitates a great full-body workout. Add to that a number of cardio choices that allow you to change it up during your week. There is a nice space for floor work allowing for flexibility and core conditioning for functional strength development. Another concern is the laid back, unintimidating atmosphere that allows you to power through your workout on your own or with one of their trainers. It's never crowded and the members are respectful, non-judgmental, helpful, and open to questions allowing you to improve your routine. Add to that it's open 24/7, clean, neat and up to date, you really couldn't make a better choice. Hats off to DJ and the ownership for providing a wonderful resource and committing to being a quality part of our neighborhood. I would recommend this facility to anyone at any level that wants to improve their life and health by being a part of something positive. 5 stars is the best I can give but that's more due to the limits of this avenue of review.

Source: Google

★ 5

Good gym with great equipment!
Staff is excellent and extremely helpful!!

Source: Google

★ 5

This is a great Anytime Fitness! Not alot of gyms have bumper plates and free weight squat racks anymore but this place does and its bigger than alot of other affiliate locations!

Source: Google

★ 5

Nice facilities, owner and staff are friendly, and well equipped for a neighborhood gym. Plus they have a fridge to store my protein shakes in which is nice.

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★ 4

Good gym to workout in

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★ 5

Great gym! Breeze through the work out. In and out! Clean and organized. Definitely great value with anytime fitness. Especially if you value your time.

Source: Google

★ 5

I loved working out at this Anytime Fitness. I am eager for the crisis to end so that Steve can re-open and we can get back to our workouts.

I got a notice last week that Steve has suspended billings during the closing. That is a class act on his part to recognize that, while he has on-going expenses he must absorb, many of his clients have lost their jobs or are suffering from reduced income during this time. Such action on the part of the owner makes me more eager than ever to get to back to my workouts. Thanks, Steve, for having empathy with your clients.

Source: Google

★ 5

Great gym! Nice friendly people. highly recommend. And a very clean and sanitary gym too!

Source: Google

★ 5

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★ 5

I have been coming to this gym on and off for a year or so. While small that doesn’t take away from the atmosphere of this gym. The management is always open to recommendations and keeps the facility clean! My favorite Anytime that I have been a member of. If you aren’t a fan of the experience of large commercial gyms, I would recommend coming into Anytime Fitness The Colony!

Source: Google

★ 5

I’ve been going to this location since it opened. It’s always clean and the staff is so friendly. They recently added a stair master and they keep adding new equipment. Definitely recommend this location!!

Source: Google

★ 5

The staff here are genuinely wonderful people. The equipment meets my needs and looks brand new. They offer clean fresh towels, facial tissue and emergency assist buttons... like life alert.

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★ 5

I just love my new fitness center. It’s perfect with all the cardio and machines I like to use plus I love the functional training area for stretching and core work. Best part is I can go anytime I want based on my crazy schedule since it’s never closed. Heather and the new Owner are super nice and helped me make adjustments to my membership. Also considering one of the Personal Training sessions. This is my gym for life!!! Thanks Anytime Fitness in The Colony - you are the best!

Source: Google

★ 5

I absolutely hate public gyms. Way too many negative experiences in the past. I popped in after a friend suggested this place to me and wow. The staff was extremely upbeat and positive, but not in the fake way. Heather was so sincere and understanding of what I was looking for and answered ALL of my questions. I literally felt like I walked into a friends house and was welcomed without hesitation. The atmosphere is amazing here. No judgment and no negativity. I can’t wait to see my progress! It’s so nice to find such a gem after all the bad experiences I had endured before.

Source: Google

★ 5

I've been going here about a year and I've gotta say it's the nicest gym I've been to. It's always clean and the staff is very friendly and approachable. They even added towels and more machines so you know they're always looking to improve. Heather has been the best since day 1. She always takes time to answer my questions without making me feel pressured and always there with a smile and a greeting for everyone who walks in or out the door. There's only a few times I've been when its busy but even then the other members weren't rude and everyone shared space so overall a good community.

Source: Google

★ 5

New gym, great!!!

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★ 5

Great gym, always clean, a good variety of equipment. The staff are really friendly and knowledgeable. The manager, Heather, has been amazing in helping me reach my goals!

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★ 5

Great gym, always clean and has everything I need for a solid workout. Staff is approachable and always on top of everything, love it here!

Source: Google

★ 4

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★ 5

Brand new beautiful equipments, friendly and knowledgeable staff who are always willing to help out, AMAZING energy.

I've been working out here since they opened and so far EVERYONE that works out here, re-rack/clean their equipment unlike at 24HR Fitness. In general, everyone seems to enjoy the gym. And I have yet to see Preston(owner)be anything but nice to everyone. I've seen him spend time talking to people and get to know them better. As long as I'm still in the area, this will always be the gym that I go to.

Update: It's been 2.5 years and I've finally got a 6 pack because of these two amazing trainers Heather and Mark. Also I've met the new owner Steve(amazing guy) who added even more equipments to this location 🇺🇸👍

Source: Google

★ 5

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★ 4

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★ 4

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★ 1

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★ 5

I love that it's not always super busy & it's always clean!

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★ 5

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★ 1

Horrible management. Unprofessional owners. Jacinda, the owner is unscrupulous.Plan to pay for the rest of your life if you have a membership because they will prevent you from cancelling at all cost!

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★ 5

So many locations. I work in a different part of town every day but there's always one close by so I can work out on my lunch break

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★ 5

Small gym, but clean and personable staff. Equipment is kept tighty and best part is its open 24/7. Yes holidays too!

Source: Google

★ 5

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★ 1

I have decided to cancel my membership about 3 maybe 4 months ago and signed the cancellation paperwork and they continue to charge me a monthly fee. I have called and asked to speak with a manager multiple times, yet they never call me back and I am still getting charged. I ask why and they say they have a 30 day notice policy, but it has been three months at least.

Source: Google

★ 1

Not sure How they expect to gain new business this is the second Saturday in a row I’ve been there after 10 supposed “staffing” hours door is locked no one is there to let you in.

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★ 5

The front desk staff is always friendly, the sales staff are not pushy, the cleaning staff does a great job, always cleaning and sanitizing.

Source: Google

★ 5

Despite this location getting progressively more busy since they first opened - Preston and Randy keep the place looking nice and the equipment and facilities well maintained. They're always helpful and friendly when you need assistance or if you're just looking for someone to shoot the breeze with. I would like to see some more equipment added like an additional power rack or maybe a "dedicated" bench press rack but I understand why they don't - it's more of a small "family" gym or for more casual users.

Source: Google

★ 5

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★ 4

My fiance and I have been going here for pre-wedding weight loss. The facility is always clean and there are never too many people there. There are instructions on all of the machines and the workers are always happy to help. The owner even texts my fiance sometimes when he's missed a few days and asks him how it's going. I gave four stars instead of five because I wish there was a deal for couples / families.

Source: Google

★ 5

Exactly what I need! Treadmills, machines, free weights, barbells, kettle bells, jump ropes, etc etc I could go on and on. Always very clean, friendly staff, and for the sports fanatics, the game is always on! Go see them!

Source: Google