★ 5

Me and my wife had an amazing time. It was my first time climbing here, and I am 334lbs. Joel and Jack worked hard to make sure I was able to climb and have my wife who is 130lbs belay. They have the perfect equipment to ensure my safety and hers. The customer service was great from top to bottom. Will be coming back and considering a membership with all they have to offer with so many classes and gym equipment. Highly recommend giving them a visit!

Source: Google

★ 5

Wow. The Basin team is incredible — welcoming, knowledgeable, and ready to help. Shout out to Joel & Jack, who taught us how to belay using an ohm to offset a 200 lb weight difference! This is a place where all bodies and all climbers are welcome.

Source: Google

★ 5

My son wanted to check this place out for his birthday party… I am super glad we did! Joel at the front was super friendly and very helpful with my kids! My son considers him a best friend now and well… we will have the birthday party here now!

Source: Google

★ 5

It is so fun and it makes you a lot stronger

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★ 5

Fantastic place, quality staff and quality rock climbing facility. Kid friendly section gives a great place for them to learn the sport, and if you let them climb elsewhere in the facility with supervision the other climbers are super welcoming.

As far as cost, climbing at a quality gym is not cheap. With their summer promotion I was able to do a 3 month membership for the family, and now worked out a way to keep it going for the few who will utilize it at least a couple times a week. It’s about $165 a Month for an adult and 2 minors with gear rental, and includes some perks. They offer 10-punch passes for those who may not be coming as frequently. At the end of the day, it’s not crowded, it’s an excellent, engaging weather-proof workout, and they’ve worked hard to make a good atmosphere.

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★ 5

Very friendly and helpful staff and appropriately challenging Boulders

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★ 5

Love bouldering here. The routes are fun and there’s great variety in skill levels. It’s been a wonderful addition to Waco, and I feel indebted to the folks who took the risk to open it. I love that it never feels too crowded, but I also hope it gets lots of business because I want it to be around for many, many years to come!

Source: Google

★ 5

We love it here! Great place for exercise and fam time!

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★ 5

I had an amazing experience at Basin. Employees were so kind, and the community is like no other. And there was a super good looking dude. I think his name was Jack? Not a hair out of place….. GREAT PLACE!

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★ 5

Jon was a great help in our climbing class. Great place.

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★ 5

Fantastic climbing gym - one of the top gyms I've visited across the country! The staff is super friendly, helpful, and welcoming. There is a great community vibe, with lots of ongoing social events. I also like the additional options for fitness in the weight room. We've brought lots of friends and family and they have really enjoyed their experience and want a repeat visit!

Source: Google

★ 5

Great my son loved rock climbing nice staff lots to do

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★ 5

cool new place to have in town. staff are very nice

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★ 5

Big fan of that AJ guy

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★ 5

Very welcoming climbing gym with a range of top rope and bouldering courses. We have met and become friends with repeat climbers. Love the workout classes, which other climbing gyms don’t offer #BodyByEddie

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★ 5

The Mecca of climbing!

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★ 5

Cool place. Chill people.
Rocks 🪨

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★ 5

Climbs legit. Mats legit. Staff legit. Gym legit. Bathrooms legit. All around legitness.

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★ 5

Very fun! And can stay for a long time the employees are great especially coach Ellis!

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★ 5

Just started climbing and this place is awesome! Super friendly staff and has anything you need to get started!

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★ 5

Started climbing not knowing if I’d enjoy it but after the first 1st day I was hooked. The routes never get boring because they get changed by the route setters quite often.

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★ 5

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★ 5

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★ 5

So fun! Great atmosphere & friendly staff!

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★ 5

Basin is my favorite place in Waco! I’ve been a member since the beginning, and it has new routes, the friendliest staff (shoutout Sarah!) , and the best music! Can’t recommend enough.

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★ 5

The very best place! Staff is super helpful and friendly.

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★ 5

Our 3 boys had a BLAST! Great, positive environment! We’ll be back! Thank you 🤗

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★ 5

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★ 5

Best employee there has to be Jon Wayne. Ellis fell off after the first week. W gym though. Lovely people/community.

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★ 5

We took the kids and their cousins here to get a few hours of energy burned off. Very professional setting and all the workers were super helpful. That said, this isn't somewhere you can just let your kids run amuck, you need to monitor them and make sure not to bother the people getting an actual workout or climbing practice in. Definitely recommend it for an afternoon off something a little different though, or if you're into the sport.

Source: Google

★ 5

Awesome gym, welcoming staff and a great youth program.

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★ 1

So expensive, plus when I tried to bring a guest under my membership more than once they denied it. Completely ridiculous that it has to be a new person every time it doesnt even make sense

Source: Google

★ 2

I love that Waco finally has a climbing gym. However, this gym is the most expensive climbing gym I’ve ever been to, while also being relatively small. If there were more routes or a larger bouldering section, the price might be worth it—but it’s not. If it were cheaper, or if it ever becomes reasonably priced, I will 100% sign up and update this review.

Source: Google

★ 5

My son loves it.

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★ 5

Fun place for all ages. It sure is a great workout

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★ 5

My daughter went the first time at a birthday party and was super hesitant but the staff was encouraging and not pushy..she may not have climbed as high but when they had a day camp on presidents day she was excited to go back

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★ 5

Innovative for waco, knowledgeable and friendly staff. Highly recommend

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★ 5

My family has been a few times & Basin never disappoints. The climbing is great but the cleanliness of the facility & staff are superb. They took the time to orient my youngest to the harness and were attentive & encouraging.

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★ 5

Brand new Fitness center. Very well organized and lots of equipment and walls for training. Staff is knowledgeable and ready to help. Highly recommended.

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★ 5

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★ 5

Fantastic staff and welcoming community. Good mix of modern bouldering and classic top rope setting.

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★ 5

Beautiful new gym with staff that makes me excited about growing our local climbing community.

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★ 5

Tried out Basin for the day. Super fun! I’m a beginner climber and felt very welcomed right when I walked in. I didn’t think the prices were bad at all, especially for all day long. I absolutely loved the different skill levels and truly think it’s a place for everyone!

Source: Google

★ 1

Prices are waaaaaay too high, and I couldn't cancel my membership when I financially couldn't handle it anymore without jumping through manager hoops. Not a great experience.

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★ 1

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★ 5

Awesome climbing gym and staff

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★ 5

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★ 5

Drove an hour and a half to get my lead climbing fix here, and it was WELL worth it!! Matt and the rest of the staff were insanely friendly and knowledgeable. Especially loved the holiday climbs. Overall, everything was very unique and creative. Can't wait to go back again!!

Source: Google

★ 5

10/10 recommend! Great family activity. Matt was excellent and helping our amateur group get started and feeling confident. You can tell the owners pay attention to the details.

Source: Google

★ 4

Staff was super friendly and helpful. I really appreciate their accommodations for us! It was super great to walk in right away and be greeted and pointed in the right direction.

The price was okay, not the worst I have seen. Although without equipment the price is just right.

Overall I was very impressed with everything. The sets were amazing. Sometimes colors were a little too close to each other, but sometimes it cannot be helped.

My reason for 4 stars is the auto belays were limited and close together.

This gym is great for all boulder climbers.
To me, the belay seems be a little more intermediate biased.

Overall amazing Gym.

Source: Google

★ 1

We called last week and they told us they'd be open until 9 pm, but they closed at 2 and wasted our time. The time wasn't changed on their website or on Google maps

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★ 1

I've never seen such a wildly profit-hungry and user-unfriendly gym (which is insane, coming from a guy that's been to every climbing gym from Central Texas to Houston). Not only are the enrollment prices absolutely insane (again, how they're more expensive than KILLEEN climbing gyms, I have no idea), but canceling a membership is like pulling teeth with constant redirection and a refusal to communicate.

And to be honest, this wouldn't be a problem if the gym was well structured, but it isn't. Auto belays are so close together that a good solo climb is impossible, and most are crammed together in the inaccessible children's section (which are also crammed so close together, I don't see how it could possibly be safe for children - but the waivers they force you to sign will make sure that's never their problem). The entire upper section is dedicated to lackluster bouldering, making it a kiss of death for someone like me who just wants a good climb.

I was promptly kicked out of the building for committing the sin of wanting to watch my wife climb without paying for a wildly overpriced day pass (yeah, I was definitely going to climb without paying while wearing my button down shirt and jeans, right?), which has NEVER happened at literally every other gym I've been to.

All these 5 star reviews are also laughable, they're all from before the place even opened. Smells like paid Google reviews to me.

STAY AWAY if you're a beginner, and be wary if you're a parent wanting to take a kid for a climb. This place will bleed you dry for lackluster service, and make it almost impossible to stop the bleed with their wildly customer-hostile business model.

Source: Google

★ 5

Our organization had a group climb with Basin, and we had an incredible experience! They were responsive, flexible, and planned a great introductory event for our members. This facility has high-quality climbing equipment and great bouldering routes. We hope to return in the future!

Source: Google

★ 5

Really good energy at this gym and it was worth every penny with all the different options and paths. Will definitely be bouldering here again!

Source: Google

★ 5

We held my daughter's 7th birthday party here and had an A+ experience. Matt (wow he is INCREDIBLE) took the time to help each child and adult (age 5-75) learn to climb safe, while having FUN and he alleviated climbing fears from a few young guests. He stayed with our party the entire time, too. I especially appreciated the ability to sync our music choices for her party and we were able to have the ENTIRE kids area to ourselves. We can't wait to go back! Basin is a great experience and Matt, we are so thankful to know you better and can't wait to climb again soon!

Source: Google

★ 5

I've been going to basin regularly since it opened. The staff there have done a wonderful job creating a welcoming environment.

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★ 3

This gym was super fun, but the prices are insane. Not only is it costly to go at all but they even charge you to just freeze your account. It’s definitely the most expensive climbing gym I have ever been to. As soon as they drop their prices I would love to climb here again.

Source: Google

★ 5

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★ 5

Great climbing experience!!!! Really fun with many different skill levels available. I would recommend to anyone who is interested in climbing and anyone who might not think they are interested in climbing. Great fun.

Source: Google

★ 5

I've been waiting for a rock climbing gym close to Waco, and Basin Climbing and Fitness exceeded all my expectations!

The rock climbing layout is amazing, with routes that cater to all skill levels and are refreshed often to keep things exciting.

Plus, I love that they offer a full gym, workout classes, and yoga sessions—it's the perfect all-in-one fitness spot!

The staff is welcoming, and the community vibe is fantastic. If you're looking for a fun and friendly place to climb and work out, this is it! Highly recommend!

Source: Google

★ 5

Great spot for climbing and for families! So excited that Waco now has a climbing gym.

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★ 5

Incredible gym, great design, very friendly staff, and true focus on creating a space for the climbing community in central Texas. Highly recommend.

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★ 5

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★ 5

Great place for kids!!!

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★ 5

Great spot to hangout and climb

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★ 5

Now, I do understand that this place isn't open yet. And yes, I do know that the walls aren't fully constructed. But man, the top was way too easy. Right now, it's just a pipe. A pipe sticking out of cement. I think this place wants us climbing pipes. Ha. There are no pipes on everest. Idiots.

Source: Google