★ 5

That was a much needed after Thanksgiving workout! If it’s raining we’re still training! Thanks, Kelly, for a fantastic workout getting our heart rates up and making us stronger. Even in the rain!! You’re the best!!

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★ 5

🔥🔥🔥

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★ 5

Great no weights worked during the holidays

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★ 5

Love the encouragement from CG community! This has been the best 6 years of exercising and doing weights/cardio!! It’s better than working out alone. Far more motivating!

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★ 5

I LOVE Brittney as my coach. She’s actually been my primary coach for about 5 years now. Her workouts are always challenging & the group is GREAT!!

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★ 5

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★ 5

Thank you for always pushing us to keep going!💪

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★ 5

I love this class

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★ 5

Love your music & your coaching style!

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★ 5

CG or Camp Gladiator is a great work out program. Designed for in-person workouts which encourage community or on-line workouts that enable you to work out anytime anywhere-CG is a cost-effective and efficient way to stay in shape. You get a personal trainer to work with you but you can engage with other trainers as you desire. The platform even has yoga and cycling workouts and you can add on nutrition as well. The trainers are top-notch; today I worked out with Jeremiah who is a 5-star encourager and trainer. Try it out; you will not be disappointed.

Source: Google

★ 5

Ashley always exceeds workout expectations. She makes every session fun and dynamic, and her workouts keep the momentum going. I love that she gets creative and uses lots of equipment (sandbells, rams, balls, ladders, hoses, etc.), which makes the time fly by. She was definitely born to do this!

Source: Google

★ 5

Roy your workouts really test me which is ok. I'm trying to rebuild my 53 year old self. My triceps are beyond sore but thats OK! Thanks for a great workout!

Source: Google

★ 5

So, I’m a CG Old Vet who got started in my early 30s, left, and spent about 12 years chasing CrossFit. Now at 44, I’m back with my local group, and I couldn’t be happier! CG is the real deal! Don’t underestimate those workouts—they can be tough! But honestly, it’s about so much more than just the exercise. It’s the amazing people, the camaraderie, the laughs, and all the support we give one another. We truly grow together in the trenches when we’re all putting in the effort!

Source: Google

★ 5

That was so much fun!

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★ 5

I've been a Camp Gladiator member since the MixFit days and worked with several trainers, but I can honestly say that Estefania is in a league of her own. I've been with her for over two years, and the impact she's had is incredible.
First off, her classes are the perfect (and brutal!) combination of tough and fun. Don't get me wrong, her workouts will push you to your absolute limit—there's almost always a moment where you think you might just die! But she has a special talent for making that grueling hard work enjoyable. You'll be sweating, shaking, and smiling all at the same time.
What truly sets Estefina apart is how genuinely caring and passionate she is. She goes so far above and beyond what you'd expect. She's not just there to count reps; she's invested in every single person. She holds us accountable for our successes, which in turn makes her a truly great and effective trainer.
I was never a person who enjoyed group training, but Estefina completely changed that for me. She has cultivated such a positive and supportive environment that it doesn't feel like a workout class; it feels like a family. I've gained so many new friends through her camp, and I feel like we've all become a "family of Gladiators."
If you're looking for a trainer who will challenge you, support you, and make you love fitness, you won't find anyone better. Thanks, Estefina, for being you and for everything you do!

Source: Google

★ 5

Estefania is an awesome trainer. I love going to the park for workouts. And all my fellow members are welcoming and kind.

Source: Google

★ 5

Hands down to THE best trainer within Camp Gladitor. Estefania Serna you have made a huge impact with my weight loss journey. Her motivation, professionalism, compassion, drive, and determination. Keeps me coming back for more everyday. You are truly amazing and thank you for never giving up on us. 🤍

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★ 5

🏃‍♀️💨👟

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★ 5

Husband and I have been with CG for 6 years it’s had become part of our lifestyle. We enjoy the workouts because we have an amazing trainer that puts her heart and soul into our health. We love you Estefania ❤️

Source: Google

★ 5

Loved the CG workout today! Always enjoy the stations that get us moving. Thanks Jen for being a wonderful trainer who pours her heart and soul into ensuring we get the most out of the workouts no matter the level.

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★ 5

CG has been a life changer/saver for me. I am the healthiest I’ve been in 20 years. My trainer, Estefania Is one of the most dedicated, motivational people I know! 10 out of 10 would recommend!!

Source: Google

★ 5

Working with Jen has been such an amazing experience! She creates individualized workouts that truly fit each person’s goals and abilities, no matter your age or fitness level. What really stands out is how much she genuinely cares — she always takes time to check in, offer encouragement, and make sure you’re feeling supported both inside and outside of camp.
Jen has built such a strong, welcoming community of hardworking people who motivate and lift each other up. Every workout is challenging but fun, and she brings so much positive energy — especially during her awesome ab sessions! She also makes sure to celebrate everyone’s milestones, big or small, which makes you feel valued and proud of your progress.
If you’re looking for a trainer who goes above and beyond, Jen is the one!

Source: Google

★ 5

GC is the best workout & the instructors are the best. The price is right too.

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★ 5

Kevin is an trainer who is always ready with a dad joke or two! I consistently train with him every week and I am never disappointed! Try it, do it!

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★ 5

I’ve been with CG for several years. New trainers away from home & at different camps - never disappoint. I like the fact that no matter where I go (including Virtual Camps), the trainers are always excellent, consistent, and challenge each Camper based on their fitness ability. Today was no different. Maurice Love, his Tuesday 6:05pm Addison, TX camp was fun & intense. I loved the push and will be back.

LaTanya M.
McKinney, TX
CG Camper since 2018

Source: Google

★ 5

Power yoga with JB and Camp Gladiator really starts my day off in a great way. It’s strength and balance and focus. The online community is very welcoming.

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★ 5

Love CG workouts!!!

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★ 5

Excellent strength focused workout by Karla Dearston. She is one of my go-to trainers, especially for on demand.

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★ 5

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★ 5

Love CG trainers and the campers I have met along the way! Definitely healthier & stronger being a part of CG, thanks 🙏

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★ 5

This class is great, it’s kicking my butt but it’s a lot of fun! & I love Gina’s energy.

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★ 5

Jeremy is an absolute amazing CG trainer if you want to get a hard workout in he is the guy for you, he will always look out making sure you get a great and effective workout in. 100% recommend

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★ 5

Always a fabulous workout with Coach Michelle Taggatz! It so important to move our bodies. Love that I am able to workout virtually wherever I am
At in the world with Coach Michelle.!

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★ 5

CG has become my extended therapy since my Rotator Cup surgery. The workouts have helped me with my strengthening and endurance. I highly recommend the program and I am happy to be a member.

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★ 5

Great workout and fun camp! Good Training

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★ 5

I have been in CG for a while...Lil D area...and I can say they work us great every time....Love CG

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★ 5

Kristy is the best trainer ever! She keeps you accountable and she makes working out fun!

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★ 5

Camp Gladiator does not disappoint! Always changing and challenging workouts. Best community I have ever found to work out with!

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★ 5

Upgraded to Bold and I just love my trainer Angela and this CG family 🔥

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★ 5

Karla D. is a awesome trainer and highly recommend attending her class. Can't wait until the next session with hard work with wonderful motivation.

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★ 5

Karla Dearston is an amazing trainer with Camp Gladiator! She offers a challenging workout, while still offering ways to modify as needed. She consistently offers the best workout possible!

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★ 5

Karla Dearston is an amazing trainer with Camp Gladiator. She provides a challenging workout, all while offering options to modify as needed.

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★ 5

Amazing workout! Amazing trainer! Amazing people! Thank you!

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★ 5

Kelly Doyle ALWAYS ROCKS CG Camp !!

She works ALL THE THINGS… legs, arms, core, glutes, cardio. I see the results on my body

She constantly walks around, observing… making sure all campers are using proper form to avoid injury.

She assesses and encourages our capabilities individually, at a personal level.

When she notices me using weights that are too light OR too heavy; she immediately swaps out my weights to appropriately fit the current drill.

She compliments my progress and always encourages my potential.

And to top it all off… Kelly is a true DELIGHT!!!

Delightful, Diligent, Devoted, Diamond DOYLE !!! 👊🏼👍👊🏼

Source: Google

★ 5

HIGHLY recommend for those looking to make a lifestyle change for the better!

Source: Google

★ 1

Don't JOIN!!!! Horrible Customer Service and NO direct conversations allowed!!!!!!!!
I posted a negative review of my experience with CG They responded with stating false information, trying to make me look bad. I asked for months a phone call and didn't get one. I was injured and was asked to give my dr note to PAUSE NOT END my membership. CG said the below which is FALSE!!!! I asked and asked for a phone call and Was told they are not allowed to call people. Here is a post of their response and a post of a copy of their BOT log.. Shame on CG.... ALL I wanted was to talk to someone!!!!!
You do have remaining time in your membership and the representative offered you all options available to you. We feel your google review is not a fair reflection of the help we have tried to provide. Although it wasn't the outcome you were looking for, we did offer you options to try and meet your needs. Please re-consider the options we have provided. We are happy to set up a call with you. CG Post

Kayla: Sorry to hear that you don't like the chat format. I can understand if you prefer to talk to someone over the phone. However, we are live chat only.
I don't have a someone on stand by that can call you.
Bot Response....

Again; I was an AVID CG supporter and once Covid ended so did the customer service and now NO One to talk to!!! That was all I asked for. Sad

Source: Google

★ 1

Camp Gladiator had a good run and it’s over!!
Do NOT sign up with this company. I have been with this company since Covid and once Covid ended so do the company and all they stood for. Now I’m trying to cancel and speak with someone and NO one will contact me. If you have a phone number please share it!!
No support
No trained, knowledgeable trainers!!
Do NOT sign up for this!!
Very sad how this company has gone down hill!!!

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★ 1

It won’t lead me to a live member. I have been trying for weeks. And my trainer won’t respond to my messages

Still no response from my trainer. I have requested twice to switch trainers and nothing.

SCAMMERS. NEVER EVER EVER. I have been trying to cancel for TWO months. I signed up because it was close to my house and the trainer didn’t show up 3 times. I can only cancel if I talk to the trainer but she won’t reply to my messages. SCAM SCAM SCAM. By the way this address is wrong. I decided to stop by to talk to someone about the situation and there is no camp gladiator.

It won’t lead me to a live member. I have been trying for weeks. And my trainer won’t respond to my messages

Still no response from my trainer. I have requested twice to switch trainers and nothing.

Source: Google

★ 5

Kayla with CG Chat support was phenomenal. I always take note of 2 things with companies.. how they act when they gain your business, and when they lose it.

You all have been the same (Great).. I look forward to being part of CG again in the future.

Source: Google

★ 1

If your credit card on file expires, they will have no problem sending you to collections without your knowledge. Personal experience sent me down a whole Reddit thread dedicated to this topic.

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★ 1

GREAT trainers. Dedicated staff. Company treats them poorly. Letting markets (e.g. SA) go to heck and raising prices. What a bummer. 710 check ins here. 5 years. So disappointed. Can’t even find a number to call them.

Source: Google

★ 1

Phil Murray was terrible did not like his approach or customer service.

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★ 1

I signed up with the company in Jan 2024. The offer stated one month free. However, I was charged the regular rate in January until the current time. I've made several attempts to cancel due to my work obligation. However, Kayla, customer service rep informed me today, that I am unable to cancel until 6 months have passed. I informed her this is not a mortgage, car note, or rent, its a membership to an online workout session. THIS COMPANY IS RIPPING PEOPLE SUCH AS MYSELF OFF! I've made several attempts to cancel, but unable to. I want to cancel the membership today. I am requesting a full refund from Jan 2024. The total is $180.00. Their specials are misleading, and they lock you in as if it's a loan. It is a online gym membership.

AVOID THIS COMPANY AT ALL COSTS! There is no phone number to contact. If you have a question, the online ai answers the questions for you. Now, if its during business hours, you will reach a customer service rep such as Kayla, who communicated with me today. AVOID THIS COMPANY AT ALL COSTS!

I DON'T AGREE WITH THEIR RESPONSE. THIS COMPANY IS A SCAM. I AM GOING to contact further consumer fraud agencies concerning this matter. There is no way that an on line exercise company SHOULD LOCK ITS members in to an iron clad contract without fore warning. If I have to write my congressman, I will. DO NOT SIGN UP WITH THIS COMPANY!!!!!!!!!!!

Source: Google

★ 1

Amiee put her personal ad on my doordash order. Very tacky.

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★ 1

Don't use this company. Trainers don't show, they don't refund even if having a poor experience, and they only want to reprimand people so they can keep their money. No customer service. Just forget it and give your money to people who actually deserve it and will treat you well.

You can see their response below which is a total brush off and no concern for customers or providing decent customer service. Why would I attend more bootcamps to just extend a poor experience? They just want to keep their money when it's clear their service is poor and they should offer refunds AND fix their program. Just don't waste your money.

Source: Google

★ 1

PLEASE READ BEFORE SIGNING A CONTRACT

This is a warning regarding IMPORTANT terms in Camp Gladiator’s contract.
1. You CANNOT cancel your membership until the end of your contract term.
2. The price of your membership can increase at any time. You do not have the option to cancel at that time and must finish your contract at the increased price.

Source: Google

★ 1

I hadn’t used Camp Gladiator in over a year and found my account still being charged. Their terms lock you into a month to month after your initial contract is up. When I reached out to support, I was able to cancel my membership but was declined a refund because according to the escalation manager:

“Unfortunately Camp Gladiator doesn’t know that you’re not using the membership”

Their terms also allow them to raise their prices whenever they want. Makes sense they turn a blind eye to unengaged customers :)

Source: Google

★ 1

Was a member for 4 years. It was a great experience until I tried to cancel my membership.
They said I cannot cancel in writing, only by phone. Well, that means they can refuse to answer the phone or return calls and continue to try to charge you. Then, they send the fake charges off to a collection agent.
This wreaks of fraud and my next step is to take legal action. I'm airing this grievance publicly so that maybe CG understands not all of us will just pay to make them go away.
You cannot say you don't accept written cancelation notices and then refuse to cancel a membership when someone calls to cancel.
If CG wants to settle this without legal action, they have my contact info.

Source: Google

★ 4

I had a pretty good run, figuratively speaking with the program. I had a wonderful fitness coach Johna Lowe, and who knows what the future holds maybe could someday join again.

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★ 5

I love CG. Unfortunately, I had to cancel and Jillian made it very easy. They tried to keep my membership, but was never pushy. Great service.

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★ 5

Jillian was super helpful and efficient! Excellent customer service!!

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★ 5

I've had a great experience with both my trainer and their customer support team. I'm thankful for the community and accountability.

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★ 5

Camp Gladiator is terrific! If I could rank at 10 stars I would. It’s not only offering many training sessions virtually during the day, but also they don’t try to scam you into keeping your membership. An actual human being will answer the phone if you want to put your membership on hold for a couple of months or if you want to cancel. Unlike many other workout companies I highly recommend Camp Gladiator for their thoroughness and their ease of use in all respects. The classes are great! You can use any trainer you want. I highly recommend trying this because it keeps me in shape and energized.

Source: Google

★ 2

I joined camp gladiator in 2017, as my girlfriend then was starting to do. I love ❤️ it from get go!!!! The community, friendships, and workouts 👌🏻In 2020, our trainer married us in Arlington,Tx Every thing was great as I got in the best shape of my life. So why I’m I giving a 2star not 5 stars? Great question?
Over the years, Cg been growing rapidly but they started not to take of their trainers so many great trainers started to leave. Soon, the community started to dissolve . I started getting injured, so 2021 I had bone spurs surgery. As I started getting back in groove, received news of a badly torn rotator. I haven’t done Cg for 3 months. My wife and daughter ( in GA)still do Cg and love ❤️ it. I never thought I would give Cg a 2 star ⭐️ rating, but this week got the news by our trainer that Cg was turning my account to creditors. I was shocked so I called HQ in Austin, found out you can’t cancel Cg unless u call which could be all day or never!!!Jillian was rude and not sympathetic as she kept saying you paid for 5 months or it will keep accruing ur account!So I paid then spoke w my wife and ex trainer. My wife called and spoke w Jillian in which she got same answers and was refused to speak w supervisor. She was shocked to find out that Cg has F ratings w BBB. She was a manager w Silverleaf resort which had their share of problems but still managed a B rating.everyone says the same thing about account.I had over 1500 check ins w cg! I’m not sorry that I ever did Cg. I’m sorry the way they treat campers these day. Ally started Cg in 2010 with great enthusiasm, but as they growing too fast it became a business
Overall, I will never recommend Cg to anyone

Source: Google

★ 5

Workouts are great and local. Had to deal with payment issues and customer service provided the support to resolve. Britni spent considerable time listening to my issues and took immediate action to resolve.

Source: Google

★ 1

I was a member since February of 2020 until today. CG was great when you were committed, and put off community friendly vibes. However, when I got injured they were unhelpful. I tried to cancel my membership, but instead they did a 2 month hold. Then they started charging my account but not my card on file. All of the sudden I got a collection notice. Apparently I owed for 4 months and they wouldn't cancel my account until I paid the FULL amount. This place is a total scam. FYI, trainer will just not show up once in a while. If you go to several trainers in the same area you will have the same workout several time in the week because they all share the same plan. Unless you find 1 trainer and stick to that schedule it's a crapshoot. At that point might as well join a gym with A/C.

Source: Google

★ 1

Terrible, no customer service from these people. They keep changing your contracted rates on membership, and when you need to speak to someone, no number is available. Bot chat is not the way to hide from the stupid business decisions the owners are making.

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★ 5

I have camp almost everyday and I have never had the same workout. Its always fresh and good and motivating. Love the trainers.

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★ 1

They keep texting me billing notices addressed to “John” even after I tell them I am not John and I have never signed up for their services. If their training is as well organized as their bookkeeping, you don’t want to try it.

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★ 1

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★ 1

Cancelled over 2 months ago due to no camps/trainers in the Northern Denver area. Monthly fee was withdrawn from my account this past week, which was very unexpected. Went through a tough time to cancel once again for no reason, CG knows about the lack of camps in the area and all the campers leaving for the same reason as me. I wanted a refund but was unable to get one. This is terrible taking money from someone after already canceling months ago. You have no services to offer me that I originally signed up for. I do not recommend CG. I will be taking some type of action for my money taken without reason. This is now become stealing. Glad I'm done with this mess.

Source: Google

★ 1

Be careful. They’ll continue to charge you after you cancel. CG isn’t what it used to be. It’s a shame. They used to be awesome

Source: Google

★ 1

This rating has nothing to do with the quality or outcome of most of the exercises. In general, I have loathed CG and kick myself for re-upping to virtual 2 years ago. I am truly disappointed in the lack of communication on how to go about canceling my service. I now know that after my contract, the payments automatically renew each month unless I call or talk with a live chat agent to cancel.
Knowing that June would be my last month, I called CG’s 210 number multiple times and never got through. I also texted my trainer (who normally would text me regularly) inquiring about how to reach someone on how to cancel because my efforts have rendered me nowhere. No response both times.
Today, after realizing I had been charged, I did reach out to the live agent. He did cancel my payments moving forward, but after I requested if there is a chance for a refund, he ended the chat prematurely.

Out of sheer customer care, there should be some retribution in place. My trainer, at the very least, could’ve provided the correct number for me to call to cancel.

I will never ever sign up or encourage someone else to sign up with CG. Ever.

Source: Google

★ 3

UPDATE: Britni from the Camp Gladiator reached out to me after I posted my original review and was willing at that point to switch me to online only. I appreciate the willingness to help although I do wish the initial customer care representative I spoke to would have just done this from the beginning.

Original post: Extremely disappointed. I first joined in the CHS area when there was a location less than 5 min from my house. As a working mom with young kids, the location and time was perfect and was the main reason for joining. Shortly after committing to a contract, the location trainer changed (which I get) but the new trainer clearly was never truly committed to leading this location and left shortly after. The location was shut down for a bit and then another new trainer brought in. Then he also left shortly after. They then shut down that location for the foreseeable future. I asked to cancel my membership and was told no. I then said could I at least just be reduced to online only and they said no because there was still another location within 10 miles. While I get that, I am a young mom with young kids who works and that other location just does not work for our family. They also readily admitted that that location may be closing in July… so why would I join it? It just seems like all they care about is getting people locked in and then once locked in, there is no care or desire to really keep locations going which leaves people paying and out of luck.

Source: Google

★ 2

they rarely answer the phone and have to call you back.. sometimes they do and sometimes they don’t

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★ 1

Crooks and scammers. They are a billing company that will do anything and everything to auto bill your card. AVOID at all costs. Either they are a legitimate company, as they claim in their replies, and all these reviews claiming they are scammers are wrong... or they are scammers.

Source: Google

★ 1

The group workouts are great, but I've really come to hate this company because of how difficult it is to cancel membership, and their amazing ability and determination to charge you against your will.

I've been trying to cancel for a very long time. But I don't make calls often (who does?) and you can't cancel online. I happen to always call the week before the monthly payment, but they can't cancel the week before. They can only put your account on hold for 3 months. Where they still charge you $5-$7.

Nothing will stop them from getting your credit card information either. Just because you lose your credit card or get a new card, don't think that will be the end of payments to CG. Oh no! Your bills (like electric company) won't find your new information, and if the change happens at the wrong time, and your bill can't be paid, Bad Things Jason.

But CG WILL FIND YOU! You never have to fear missing a CG payment, even when you're trying to cancel.

It's just a really, really lousy way of doing business. There are a hundred other workout programs you can do, and you can cancel them when you're done. Find one of those programs.

Source: Google

★ 5

I Enjoy it always have fun

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★ 1

Exercises, Trainers, and concept are great! Customer service and administration personnel are HORRIBLE!
They’re very nice when providing information and to guide (convince) you to join the program BUT, once you sign the darn contract you are doomed to their disregard and to make you feel like you’re nothing but just one more contributor/guarantor of their salaries.
They don’t care if you are benefiting from the program, enjoying it or having concerns…JUST SALES DRIVEN PEOPLE$$$$.
Oh! One more thing, if you want to pay the remainder balance owed on your contract just to be released from PRISON, you cannot! They will hold you HOSTAGE, charging you monthly until the end of your contract terms…and more if you don’t satisfied their notice terms of cancelation.

Source: Google

★ 5

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★ 5

Great workout!

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★ 5

Trainer John Butts is a great trainer in Houston, TX.

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★ 4

Update to earlier review. Spoke to my instructor and she was able to help rectify the issue. Also headquarters called me back and was very apologetic and concerned about my health. We were able to talk very nice and compassionately. The account is canceled and not sent to collections. I now have no ill words to say. I will sign back up when my lawsuit and health allows it cause I truly did like the instructor and the group of people who I exercised with.

Beware DO NOT SIGN UP WITH INSTRUCTOR. They don’t tell you it for 2 years and you can’t cancel without giving your health records, dr written notes, and then tell you to put on hold till your better but we will still charge you. And then when you call again to cancel they threaten you and send you to collections. I was only enrolled for one month before my car accident which left me unable to do the workouts. I paid for 3 months was charged a hold fee for 2 months and now they sent me to collections. On top of it the link to contact them they sent is a unsecured site. With the amount of fraud I am not about to give my personal info on a un secured website. Now I have to get my lawyer involved.
I loved the concept and the workouts BUT NOT THE harassment and the difficulty in memberships.

Source: Google

★ 1

Good initial impression but poor decision after poor decision has more trainers and campers leave than they are getting in. I’ve been a camper for 5 years with elite status and they slowly take away good features and then sell all their items out of the store and don’t send an email to everyone about the store change and we’re losing out on our points. They constantly show they don’t care about their trainers and their campers with the poor decisions they make.

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★ 5

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★ 5

I love that everyday is something different - covers the whole body and my trainer Alex is amazing!! I’m

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★ 5

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★ 5

Love it!!!

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★ 2

Very complicated to navigate

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★ 5

Love it

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★ 5

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★ 5

Great workout program!

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★ 5

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★ 5

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★ 5

I love it. I been doing it for 3 years

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★ 5

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★ 5

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★ 1

0 STARS!!! CG has steadily gone down hill! The customer service is not very attentive at taking care of the customer. It's a shame that this once great outdoor fitness program has changed directions and lost insight on what's important. It's no surprise people & trainers are finding more competitive training options that deliver both positive results at a more affordable rate, where the customer is what's matters most and employees are taken care of!

Source: Google

★ 1

They are literally just a pyramid scheme disguised as a fitness company. Once you sign up it's next to impossible to quit. Most The trainers only care about the money and are unethical and they try to force you to go at 5am every morning and don't care how far you have to go or what you have going on. You will also be outside in all the elements so be prepared for that. You also can not quit when you live in the middle of no where even though their website clearly stated that you could if you moved to where there was no call gladiator within a certain amount of miles.

Source: Google

★ 1

A warning to everyone: Camp Gladiator's nutritional coaching agreement discriminates against people with a sudden onset illness compared to their BOLD membership agreement.

I joined Camp Gladiator's nutritional coaching in order to help improve my eating habits. Very recently I was diagnosed with a metabolic disease which required a strict diet that is being monitored by licensed healthcare professionals. Something I was not expecting, nor could I control.

Seeing now that my diet is to now be monitored by healthcare professionals I called Camp Gladiator and asked to end my nutritional coaching since I have a documented medical reason to not continue with their coaching. The customer service supervisor told me that, unlike their BOLD membership, their nutritional coaching program does not have a clause where a member can cancel their membership, even if they have a physician's letter stating the medical need to not continue. I have seven more monthly payments of $50 to make until my contract ends. Ultimately I feel like I'm being financially penalized for my disease that I had no control over.

While initially I considered myself a person of "good health," as stated in their contract, my health conditions have considerably changed within 4 months into my 12 month contract. I'm not a person in good health and no longer have a need for their paid services since I am being monitored by medical professionals due to my strict dietary restrictions.

These are unfair business practices against individuals with onset medical conditions that were diagnosed AFTER they signed up. There NEEDS to be a way to end service for people with extenuating medical reasons, such as myself, since my nutritional needs are now beyond what CG can offer.

A complaint with the BBB has been made regarding their lack of any cancellation policy of their nutritional program for individuals with onset medical conditions.

Source: Google

★ 1

If I could give 0 stars I would. I signed up initially before I had an injury. Then when I was injured I tried to cancel. They let me know that I would need to see a doctor and have a written note saying that I need to cancel. I can understand this, but life got away and I didn't do it.

Now it's my own fault for not getting them the note. But when I was finally able to get a note, they said I had a past due balance and wouldn't be able to cancel my account until I paid the balance due. Regardless of the fact that I didn't use their service, regardless of the fact that I was IN THE HOSPITAL! They weren't willing to forgive one months worth of service.

I can understand that there is a contract. But at what point did people stop being human and understanding that not every situation is the same and being able to service their customers properly. Honestly extremely poor customer service. I would not recommend them to anyone.

If you are reading this, DO NOT get into a contract with them. It is not worth it in the case that you ever change your mind or god forbid, become injured. They do not care about you. They are after your money.

Source: Google

★ 5

Love CG!!

Source: Google

★ 5

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★ 5

Hands-down, best exercise program out there! convenient for those with the busy schedules with online live and recorded, on-demand workouts while still getting one on one attention from your trainer! close-knit community of like-minded metal buddies to motivate each other and hold each other accountable for working out and eating right! Trainer Audrey Higgins is the best of the best when it comes to meeting your nutrition and fitness goals! Great style of workouts, and very accessible for someone who is blind like me.

Source: Google

★ 1

Customer service is rude and doesn’t want to discuss a common resolution. If someone is suffering a hardship, then they should be able to cancel at any moment, without any explanation. My personal situation is something I should not have to plea with you to cancel, I am not your employee. We should not have to beg for you to cancel the account. Gyms do not ask personal information when needing to cancel nor try to keep taking money from you. Also, the no advancement in stats when we don't recommend a friend to bring you more money, is not right. When people are trying to exercise for their own well-being, they should not have to bring in more money for to be rewarded.

Source: Google

★ 5

Jennifer Herrera is my trainer and she is amazing! I love CG. ❤️

Source: Google

★ 5

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★ 1

I wish there was a zero star. I signed up for these calsse sin November and they will start billing me December 31 for 12 months. In the meantime, given the economy, I am now unable to afford paying for these. But, CG is so inhuman that they make no exceptions whatsoever. So, even if it means exercise over food and basic bills for my family, apparently, it is what I signed up for and what I have to live with. No thanks CG. Do not join this. This is a scam.

Source: Google

★ 1

Horrible scam! a friend signed my wife up and asked for her credit card just for the shirt. My wife only went twice and then stopped becasue of the pandemic. We have not been able to cancel since then!!! a $60 every month for years!! We had to cancel the card to get out of payment. Stay away at all costs.

Source: Google

★ 5

Always great

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★ 4

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★ 5

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★ 5

Fantastic program with amazing Trainers and community!

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★ 5

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★ 5

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★ 1

Has anyone ever reported them to the better business bureau? This company is the worst on canceling and they do not care that life happens and only are concerned about getting their money. You better mark your calendar that your commitment is ending because if you try to cancel in advance and they tell you you’re still in your commitment and you forget to call them back, they will continue to charge you no matter what. Even after an injury in October 2020, they could go back and review that I had not worked out one single time since then but because I’m in a “24 month commitment” that I just signed literally before my injury, they were going to take every single penny owed to them for that 24 months. DO NOT SIGN A CONTRACT WITH THEM!

Source: Google

★ 5

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★ 5

Best way to keep your cardiac conditioning

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★ 5

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★ 5

Most amazingly fantastical trainer!!

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★ 5

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★ 5

I love CG. It help me change from a sedentary life to a healthy fitness life.

Source: Google

★ 5

A great way to take away excurses. I enjoy most virtual CG trainers that I have experienced. I love the in person training with April Richerson and she selects outstanding subs. The app has been giving me problems intermittently.

Source: Google

★ 5

Source: Google

★ 5

Thanks to CG Virtual, I can be part of my Trainer/son's CG community! My knees don't scream at me when I walk down stairs and I can carry and play with my 17 grandchildren with ease and confidence! Thank you for helping me ROCK the Grandma Life!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very supportive and helpful the workout was amazing I think I lost 5 pounds today.

Source: Google

★ 2

Really good workout but they try to get you to sign up for long term and then intentionally make it hard to cancel so that you continue receiving charges.

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★ 5

Amber is awesome, she is the Best!!

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★ 5

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★ 5

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★ 5

Myra us great!!! Wonderful motivator!

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★ 5

CG was good it had me working hard on a Monday after work I really feel it no pain no game.

Source: Google

★ 5

Easy to get ahold of customer service. Great company.

Source: Google

★ 5

One of the most beneficial life changes I’ve done was joining this fitness family.

Source: Google

★ 5

At 61 years old I have been able to get back in shape with CG. Each workout is fun and customized for you, no matter what your physical condition may be. I would recommend it for everyone.

Source: Google

★ 5

I have been a CG member for nine years. I am solidly in my 60’s. Camp Gladiator has been a fantastic way to stay fit. The magic is the trainers and my fellow CG’ers. Everyone is supportive and encouraging with just the right amount of competition. I workout harder and more consistently because of the culture Camp Gladiator has created.

Source: Google

★ 5

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★ 5

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★ 5

Love the team! Great support, fitness education and encouragers.

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★ 5

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★ 5

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★ 5

I love the supportive community ❤️.
I love the variety CG provides- in person, virtual, 30 min, or 1 hour, and now a nutrition component.
CG has thought of everything!

Source: Google

★ 5

Love the workouts! going almost every day.
Great community and Awesome trainers.

Source: Google

★ 1

Run away as fast as you can

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★ 5

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★ 5

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★ 5

Amazing

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★ 5

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★ 5

Traininer Jennifer is amazing! We ♡ her in Forney!!

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★ 5

The best trainer and great work outs

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★ 5

I love the community and I love the change in activities

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★ 5

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★ 5

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★ 4

Overall good experiences wish more community options and better flow of information. Not pleased with how situations have been handled trainers and campers. Built on morals but seems to go out the window.

Source: Google

★ 5

I LOVE CG! We have an option to workout LIVE outside or online AND whenever we want to. I love options!

Source: Google

★ 5

Camp Gladiator is the group exercise workout I had been looking for!! I love that we are OUTSIDE! And I really love my fellow campers!

Source: Google

★ 5

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★ 5

CG has been such a great experience. Trainers are knowledgeable & consistently give challenging workouts! Nothing gets stale - because it’s something different each time!

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★ 5

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★ 4

Great workout

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★ 5

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★ 5

I love the fact that I have access to workout 24 hrs a day with the on-demand workouts anywhere I have internet connection. The live classes are great and the coaches give good feedback, the workouts are challenging and the program offers a 10% military discount.

Source: Google

★ 5

I went to Jessica Steltzer’s camp this morning and she provided a great workout and honored our two expectant parents with food and diapers after the camp. She made them feel very special and we all came together as a family. —-Plus my trainer —Paul Campbell—showed up on his day off to celebrate my milestone this morning. I love the campers and the trainers.

Source: Google

★ 5

Source: Google

★ 5

I am loving it! I needed something to jumpstart accountability. I ran regularly but couldn’t make myself get up in the mornings. Knowing people expected me, got me there. I’m enjoying each session and am back to running again too!

Source: Google

★ 1

I have been with CG for 2 years. On and off due to some surgeries. They let go my trainer and I still stayed. I went through surgeries and I did not cancel until some foot issue came up. Sent them my doctor's note, and they said it doesn't have enough information that I am not able to continue my commitment. I asked my doctor to update the note. This time they said you are cancelling within a week instead of 10 days so you still have to pay for the next month. I said I can't and they said they will freez the account for $7. I said I have enough points to cover the cost and they said it cannot be used. At this point I am DONE with CG.
I really do not recommend anyone to commit to them. Getting in is easy but it's just so difficult to get out.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Life Changing! I’m a 6 year camper. Love every bit of it.

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★ 5

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★ 5

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★ 5

Great program. My trainer Hailey Beavers is amazing, and her location is very close to me. I've enjoyed both locations I've been using and even the online workouts are live and very good. I'm in much better shape than when I started (just over a year ago).

Source: Google

★ 5

Source: Google

★ 5

Every workout is different and the community is very encouraging

Source: Google

★ 4

I wish it was easier to communicate with HQ. When there’s an issue, it’s been difficult to get a hold of someone and to get an issue resolved. For example, the app was down for quite some time. I’m not sure if there was any work being done to fix the issue.

Source: Google

★ 5

I really appreciate the live virtual workouts. The trainers provide quality training with encouragement and challenging exercises. Trainers Josh Kuhnley and Chris Gardner are excellent. I have recommended CG to my friends but haven’t had any of them sign up.

Source: Google

★ 5

I love Cg because I'm held accountable and get to work out with great trainers plus amazing people!

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★ 5

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★ 5

Love the workouts!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

CG is the best thing I’ve added to my routine in the last few years! The trainers are incredible and will meet you where you are in your fitness journey. I love every workout and the CG community. Mary Jackson is my primary trainer and she’s changed my life!

Source: Google

★ 5

CG has been a HUGE part of my life for years! It challenges me in ways I never thought I could be challenged and I am so grateful for it. I feel confident and strong in my abilities and feel in amazing shape. CG is FANTASTIC!

Source: Google

★ 5

CG is one of the best fitness programs out there. The community is amazing, price point is something you won’t see anywhere else, & tons of fun. CG is one of the best parts of my day.

Source: Google

★ 5

Love CG.. great workouts…

Source: Google

★ 5

I really appreciate the virtual workouts and the on-demand. I save gas and time because I can workout when it's convenient for me.

Source: Google

★ 5

I love working out with CG! It’s more than a workout, it’s a community that holds me accountable and encourages me to work hard! I joined CG over 3 years ago and it has become part of my daily routine! I prefer outdoor workouts, but when I can’t get to a camp the live and on demand options leaves no room for excuses.

Source: Google

★ 5

Love the options of live, on-demand and zoom. Plus enjoy the camaraderie of others who keep me going.

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★ 5

Great place to release stress, tackle your fitness goals and make friends!

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★ 5

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★ 5

CG trainers are friendly and hold me accountable to stay consistent.

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★ 5

I’m able to work out in person at home and away. I love the results that I’m getting and the different trainer styles.

Source: Google