★ 5

Absolutely love the studio. The teacher was Very kind and helpful. I’ve been to a couple Pilates classes before, but the teacher was very hands-on and helped correct different posture or other movements that were incorrect. I really enjoyed the class and the girl at the front desk was also super sweet and very well knowledgeable about club Pilates.

Source: Google

★ 1

Las clases solo las dan en inglés?

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★ 2

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★ 5

Such a great place and the instructors are so nice.

Source: Google

★ 3

Hello! I was a member at the South Park Meadows Club Pilates in ATX for about 5-ish months.

I showed up at 5:07 for my 5pm class and another at 6pm. There was 1 reformer available that I saw from the front desk. I was told I would need to wait until the next class due to being late.
I have a veryyy spermatic schedule and share a car with my boyfriend currently; I have lost out on over $100 of classes.
^ I am aware that my work schedule is no fault to CP.

I understand needing a late policy. It’s crutial for running a business with a back-to-back class schedule and only 10-12 available reformers. However, if you have a heart and know money isn’t easy to come by. Pilates is a luxury—for me at least. If there is a reformer available and a customer who paid $45 to be there…let them.

Customer incentives don’t look like a bingo card for me. I prefer a business that understands that I’m the customer paying them— that’s what would’ve brought me back!

$89 for 4 classes is pricey but it’s reasonable for learning a craft that is so detailed as Pilates. Once you have the basics down though, I recommend buying a reformer on FB Marketplace ($250ish Awro Pilates—brand I found). YouTube has MANYYYYY videos!

Thanks!

Source: Google

★ 1

Do not give them your contact information by attending a free session. They will keep contacting you via email, phone, text, bordering on harrasment. It's been 3 months and I can't block them fast enough! STOP CONTACTING ME!

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★ 5

Excellent studio with knowledgeable and friendly instructors. I recommend it to everyone to try it out.

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★ 5

Love the classes! Such a great place to go and workout. The instructors are really nice and the place is clean.

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★ 5

Me encantan las clases, son muy buenas !

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★ 5

I’ve been going to this Club Pilates for almost four months now, and I am stronger than I’ve ever been. My chronic lower back pain has reduced with my stronger core. The team at CP is wonderful. There are a variety of great instructors who are thoughtful and clear in their teaching. The front staff is helpful and very friendly. I highly recommend CP South Park meadows!

Source: Google

★ 5

I recently switched to this studio after moving to the area and look forward to my classes every day. The instructors are helpful and invested which makes the experience great!

Source: Google

★ 5

Started going to this Club Pilates in March of 2024 and I absolutely love it. Such kind and knowledgeable staff. I always look forward to my workouts! They have a wide range of classes for when you just need some stretching or when you’re looking for a cardio or strength challenge!

Source: Google

★ 5

Started at this studio over a year ago and it’s grown so much since then. They offer so many beginner and advance classes throughout the day. Staff and and instructors are so nice and welcoming 🫶🏼

Source: Google

★ 5

I love all the instructors at southpark meadows club Pilates! Special shout out to Harrison who always kills me in every class, Eve for adding some ballet and dance to her classes, and Claudia for keeping us motivated. You can’t go wrong with any of the instructors.

Source: Google

★ 5

Love it here! Over 100 classes and counting!

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★ 4

I love Club Pilates on 35. I can only go on weekends so sometimes it’s hard to get into classes. The instructors are great.

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★ 5

80+ classes and I’m hooked. Honestly, been hooked since day one. Instructors are friendly and helpful (most of my classes have been with Alexa, Harrison, and Nicole … but all the instructors have been great).

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★ 5

It’s always a good day after Pilates specially with Harrison best instructor ever.💕🫶🏽

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★ 5

I joined Club Pilates knowing I wanted to do something to move my body more. I’ve done about 8 classes now and I’ve enjoyed every class! Harrison, Carly, and Victoria have been amazing with walking me through each class and adding progressions.

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★ 5

Love it! Very attentive instructors and such a fun atmosphere ✨

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★ 5

Absolutely love this place!

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★ 5

This place turned me into a Pilates Princess. It’s the longest I’ve stuck to a workout (I started 6 months ago and have no intention of stopping) and I try to make it 4-5 times a week. Every instructor is amazing! They’re funny, knowledgeable, and give corrections when needed in a way that makes you feel supported rather than embarrassed (which can be hard to do with a full class of people!). The space is very clean and the equipment is in good condition. 10/10 would come back (tomorrow in fact).

Source: Google

★ 5

The instructors are wonderful and helpful. I feel great after every class I attend.. I'm telling all my massage clients about Club Pilates!

Source: Google

★ 5

I absolutely love this studio!

Club Pilates is my first studio to have a membership, it’s great for beginners or advanced(they have classes that fit everyone’s needs). And don’t get me started with the knowledgeable staff, they are so accommodating and motivating. I love the guidance and pointers I’ve gotten throughout my time here. Some of my favorite instructors are Harrison, Alexa, Carly, Candidss, and Lindsey(hopefully I didn’t miss anyone). They will all challenge you.
If you’re thinking about it, just give it a try! I wish I would have joined sooner.

Source: Google

★ 5

I’ve been attending for about 8 months. Different levels and types of classes keep it challenging as I get stronger!

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★ 5

Great space - great teachers!!!! Club Pilates @ Southpark Meadows never fails to strengthen me both physically and mentally! Best thing ever! I was a Pilates novice but was hooked after finishing the free intro class! TY CP!

Source: Google

★ 5

I’ve been coming here for almost a year now and have never felt so comfortable in a fitness space. Harrison and Alexa’s classes are not only challenging but fun and keep me coming back week over week. It’s the longest I’ve ever stuck to any sort of fitness commitment and I’ve also seen lots of results in the way my body is changing and how I’m feeling overall!

Source: Google

★ 5

I’ve been doing Pilates for about one year now and I just have to say that I’m OBSESSED with it . My body has changed so much, flexibility, mobility and more tone . The staff at south park meadows it’s also very friendly. I highly recommend this studio . Also the classes are so easy to book.

Source: Google

★ 4

They’re starting to have more level 2 classes which is great!

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★ 5

I have been coming to the Southpark Meadows studio since they opened. Great instructors, so kind and motivational. Wonderful variety of classes to take, challenging and enjoyable workouts for all levels. Sign up!!

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★ 4

Convenient location, great instructors and staff.

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★ 1

Personally for me it was a total fiasco they tell you what the classes cost but they don't inform you that there is a waiting list and it's hard to find in your schedule and also that you can't cancel until after 3 months and if you break the contract you have to pay 100 dollars honestly the worst thing that could happen to me.

Source: Google

★ 4

If you're pretty physically fit, the level 1 classes are super easy and I didn't find them challenging at all. However, the level 1.5 classes with Alexa are definitely challenging. She's also really good with offering modifications or ways to make the workout harder if needed. Occasionally I'll struggle with form, and she's really good with correcting to make sure I'm doing the workouts right. I've tried classes with other instructors, but Alexa is by far my favorite and I would highly recommend her.

Source: Google

★ 2

Certain instructors weren’t very personable. I was a regular so it would’ve nice to be acknowledged, especially when I say hello after class. Not all of them were stuck up though and I really enjoyed the classes where I felt welcomed. Canceling my membership was a bit of a headache. Be prepared to pay for another month if you’re not careful.
Last year was my first year doing Pilates. I see benefits and am interested in continuing, just not at this location.

Source: Google

★ 5

Love the classes and staff here so much! I’m always sore after class and makes me keep wanting come back for more! Love the friendly environment. Not sure what going on with the bad reviews but I assume they didn’t submit their cancellation properly as they notify how to do so upon sign up which is give a 30 days notice signed form it’s not that hard. Would recommend this to anyone!!

Source: Google

★ 2

This is a warning that customer service is poor and membership is difficult to cancel. Get a wellhub account instead of going directly through the club.

Source: Google

★ 1

Aggressive cancelation policy. They will add late fees if your payment for the month doesn’t go through and there is no use of their services. Also, if you don’t use your class tokens they don’t roll over. And you can’t use your classes into the next month either. I had to speak with someone there to complain and ask for a resolution, which was to give me an extra token because the classes were booked up and I couldn’t book my class for the Friday that rolled into the next month.

Source: Google

★ 5

Decent rates, I like taking the reformer flow and cardio classes!

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★ 5

I just started going last week and everyone is so nice and helpful. As a first timer they make you feel at ease & very welcoming. I’ve done 3 sessions and feel every bit of it!

Source: Google

★ 1

I don’t recommend this business.

The entire structure seems designed to take as much money as possible from members while providing minimal services. There’s a complete lack of customer care, and the policies are shady.

When you start, you are placed under a 3 month minimum, so you cannot cancel. You won’t have access to the app for a couple days and will find out only after you sign your contract that it’s nearly impossible to actually take a class if you have a job and social life.

Once you finally download the app, you’ll discover all the convenient classes fill up quickly, making it very difficult to use your credits. If you do manage to secure a spot, be prepared for last-minute cancellations from instructors.

These credits also expire, not that you’ll have a chance to use them. When you decide to cancel your membership, you’ll be charged for an additional month and required to come in to sign a cancellation form.

I thought a phone call would suffice to cancel my membership, as is standard with other much more important services like utilities and insurance. But no. I was informed otherwise. They expect you to come in person or send a certified letter. This policy appears to be a tactic to ensure you miss the cancellation deadline, allowing them to bill you for an extra month on top of the standard 30-day notice, which is not in the contract. There is no other good reason for this policy.

Now, I’m facing charges for over two months, and they refuse to cancel my membership until I pay for those months, along with any cancellation fees they decide to impose. They are holding my contract hostage.

The “billing department” is basically a third-party debt collector and is unhelpful, while the manager is incredibly rude and unwilling to assist with any issues. The most frustrating part is that they don’t even have to issue a refund. It costs them nothing but kindness! This situation arose when my card was stolen, so I wasn’t charged. All I asked is for my account to clear, which they refuse to do.

They are trying to charge me despite having record of my wish to cancel and the fact that I received no services during that time. It’s a complete scam. Good luck to anyone considering this place!

Source: Google

★ 3

I’ve been attending this studio for a few months now and have really enjoyed the classes and overall atmosphere. The workouts have been great, and the instructors are knowledgeable, which is why I keep coming back.

However, I believe there’s room for improvement in the customer service experience. While a couple of the front desk staff are very friendly and welcoming, a few of them seem disengaged. Most of the time, they don’t look up from their phones when I arrive, greet me, or even acknowledge that they’ve checked me into class. A simple greeting and recognition of members would help create a more personal and inviting atmosphere.

Additionally, some of the instructors (usually the younger ones) tend to be on their phones before class, which creates a bit of an awkward environment. A friendly hello or quick check-in with clients as they arrive would go a long way in fostering a more welcoming experience.

With just a few small changes, I think this studio could offer an even more engaging and positive experience for its members.

Source: Google

★ 3

Instructors and class itself is great but the cancellation fees are crazy. I had the unlimited membership but my job is unpredictable and I would wake up to a last minute conflicting meeting that day and would have to pay cancellation fee because there was NEVER availability to reschedule to a different time/class.

Again, I loved the instructors and what the workouts did for my body and pelvic floor but would caution if you don’t have a strictly consistent schedule.

Source: Google

★ 1

I tried out a few classes in April and loved so I ended up signing up for the unlimited membership. Fast forward in May I was in a severe car accident that left me with a brain injury and 5 dislocated discs in my neck and back. I asked if I could cancel my membership due to the fact that I’m currently in physical therapy and cannot do intense workouts per my doctors orders. They were not able to accommodate me and making me fulfill my 3 month contract even though they said in their email that they would waive it. I’m now out $550 by them. For a health and wellness company I feel completely disregarded as a human and they clearly only care about money and not the health and wellness of their customers. I even offered to provide my medical scans, doctors note, my injury attorney’s information etc. This car accident has been awful and I’ve had to pay for so many expenses out of pocket. HORRIBLE I will never go back here.

Source: Google

★ 5

great studio! very welcoming and have offerings for everyone.

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★ 5

Loving Club Pilates! Great variety of classes and pro instructors. Ample parking too!

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★ 5

I joined a membership during the grand opening and have enjoyed coming to this studio for classes every week! The staff is amazing and the location is super convenient. I love taking classes with Harrison and Lynnsie!

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★ 5

i’m so happy with this workout. it’s helped with so many muscle and joint issues i previously had.

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★ 5

I love this studio so much! A large variety of classes throughout the day/week. Classes are accessible and approachable, instructors are friendly and knowledgeable. Highly recommended!

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★ 5

I’m so pleased with my decision to join Club Pilates. I have never looked so forward to my workouts before. It’s so quick and convenient and every class is different so no monotony or plateaus. I highly recommend CP. Try it for yourself, thank me later.

Source: Google

★ 5

This is going to be a weird review, but I think it is an important part of why I loved this studio. For some background, I had the unlimited and went pretty much everyday for 5 months. The instructors were great, the studio was always clean, and I saw results quickly!

Even with my love of this studio, I had to cancel due to upcoming extended travel. It was easy peasy. They didn’t try to convince me to extend or freeze my account. I didn’t even tell them why, just said I needed to cancel. With so many other gyms and studios trying to limit or impact your cancellation in their favor, this studio didn’t. They are a great studio with solid business practices. I will miss them!

Source: Google

★ 5

Club Pilates in Southpark Meadows is the best! The staff is incredibly nice and knowledgeable on all things Pilates!

Source: Google

★ 5

This is the first studio I’ve attended and everyone is super friendly. They’re always super attentive during the workouts, and make sure your form is correct to ensure you don’t get injured. The reformer also makes workouts easier on the knees, and I feel stronger already after 2 months of going to the studio. 10/10 recommend!

Source: Google

★ 5

I love the instructors here, I have the Unlimited Pass and love it.
I've gotten so much stronger and can control muscles I couldn't activate at all before. I enjoy leveling up in my classes.

Plus my boyfriend is regularly complementing my back muscles and weight loss.
Check these before and after. I'm down lbs!

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★ 5

I love this studio! It’s the best way to start my morning! Hannah and Carly are the best instructors! I highly recommend this workout and specifically this location.

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★ 5

I absolutely love Itzel’s class!!! I wish she had more class at SPM! Thank you for all of the classes I’ve taken with you! They have been informative and fun!

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★ 5

Itzel is an absolutely incredible and encouraging instructor! I know I’ll be sore tomorrow. Thanks for pushing us!

Source: Google