★ 5

I've been coming to this studio for a year and a half and I absolutely love it. It feels like family. A special shout out to instructors, Amy L and Stephanie. I've been taking classes with Stephanie from the very beginning, and I appreciate how much she has taught me and has helped me grow. Her technique and variety of instruction keeps me coming back wanting more. Amy is just a breath of fresh air. Her energy is contagious, which is why I enjoy attending her weekend morning classes; it stays with me throughout the day. Best studio ever!!!

Source: Google

★ 5

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★ 5

I look forward to my mid-morning classes with Stephanie and Julia and seeing all of my Club Pilates friends😊♥️💪

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★ 5

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★ 5

Love Club Pilates. I have been going here over a year and love it. Classes and the instructors are great! I usually book with Stephanie and Amy L and they are both amazing instructors. Feel great after every class. Highly recommend

Source: Google

★ 5

Great instructors, pristine studio, friendly and accommodating receptionists.

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★ 5

Love Club Pilates Rowlett…take a class from Stephanie I And Amy L, you won’t regret it!!

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★ 5

Started going to Pilates about a year and a half ago. I love the variety and creativity the instructors put into the classes to keep things new and different. I especially enjoy Julia, Stephanie and Amy!! They are all excellent instructors who truly love teaching and it shows!!

Source: Google

★ 5

I just started attending Pilates three weeks ago. But I love the instructors and Appreciate their help in making sure I’m doing the exercises properly. Stephanie, Kate, Amy, and Christina have answered my questions and guided me in the proper form and breathing techniques. I’ve now completed 100 classes at the Rowlett location. It’s always a clean and inviting place for classes. Stephanie I and Amy L are awesome instructors. Always positive and encouraging.

Source: Google

★ 5

I love the Club Pilates Rowlett. I have been a member since they opened. All the instructors have been knowledgeable but my favorite has been Stephanie I. She has a good rapport with clients, keeps a good pace, and keeps the class fun.

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★ 5

I have class almost every day and I feel great and I love it!! All the instructors and the girls who work at Rowlett Pilates are super attentive and dedicated!!!❤️ I recommended for sure!!

Source: Google

★ 5

I’ve been so pleased with my experience here, since discovering this place 2.5 years ago. Before, I suffered from a shoulder/back injury, for which I had to do physical therapy, but then I started easing myself into the Pilates practice and have seen much improvement in my mobility! I al even able to modify certain moves to accommodate some old knee injuries as I gave up yoga several years ago for personal reasons and am glad to have found another form of “class” exercise (to keep me accountable). I especially love taking classes that Julia and Stephanie teach - love these gals! No 2 classes are alike - the variety of strength training, core work and stretching is endless!

Source: Google

★ 5

I started at Club Pilates Rowlett 4 years ago and absolutely love it here. I have back problems and had gotten to where I could not get up off of the floor, ground etc. Pilates has allowed me to become active again without wear and tear on my body. It is my therapy and gives me peace of mind that I can exercise and enjoy it again. The instructors are wonderful! Julia, Stephanie I, Amy L, Jayne B are the best. I look forward to class everyday and thank CP Rowlett for helping me regain my strength and health and for always being my cheerleaders!

Source: Google

★ 5

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★ 5

I love my club. Stephanie I and Julia P are superstar instructors. Pilates will change your body and your attitude.

Source: Google

★ 5

Started almost 2 years ago and can’t imagine life without. No matter what stage in your fitness journey the team is there to help. Stephanie is one of my favorites! 10/10 recommend

Source: Google

★ 5

I love the instructors and the people at Rowlett. I have been a member for 3 years and have always felt welcome. The instructors are caring, fun and very knowledgeable about pilates. I feel I can work out and have fun at the same time. Would highly recommend Club Pilates in Rowlett.

Source: Google

★ 4

Had a great workout with Melissa, the instructor tonight. I must say I like the different routines the new instructors are bringing in. Makes going to Pilates more exciting as you’ll never know what exciting workouts are prepared.

Source: Google

★ 5

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★ 1

Classes are not consistently good in quality. Often felt like I wasted my time driving there to do activities I could do on my own. Very restrictive and inconvenient scheduling, so you're charged for services not performed due to their own scheduling limitations and unavailability of classes - This is very unfair and misleading to prospective customers. Attempted to cancel subscription only to be told it has to be done in person with the manager. The manager was never available when I went there. Raised this concern to the front desk. It's unethical to make cancellations this difficult, I said. When I finally canceled, they still charged me for the following month due to their "cancellation policy". They denied my efforts to resolve. So in the end, I was had and cheated. They got payment for classes they never provided me.

Source: Google

★ 2

Went in today for my first class and I think the instructor name was Christina. She was rude, never came over to introduce herself and never instructed me on if I was doing the moves correctly. I actually had to look at my neighbors to see how to actually do the moves because I felt that I was not doing them correctly. Midway through class I became frustrated and just left. The lady at the front desk was really nice and welcoming but please avoid any class with Christina at all cost!!!! I will never return again,if I was interested in getting a membership she definitely changed my mind about that!

Source: Google

★ 1

This place is gross and all about taking your money. It's worse than a gym membership, and the manager is incredibly rude. Avoid this place unless you want to get ripped off. You have been warned.

Source: Google

★ 1

DO NOT waste your time here!!! There are plenty of other amazing studios that ACTUALLY care about their patrons and treat them with respect!

Source: Google

★ 1

Source: Google

★ 1

I had a TERRIBLE/ DISCRIMINATORY experience at this location.
I walked in to check in, the manager was very polite
The instructor of the class ( STEPHANIE I )was at the desk staring at me uncomfortably. She then asked me if I had been approved to take this class. I stated politely I wasn’t sure on the process on how to get approval prior to taking the class I was not informed. She then stated I had to be approved. I told her I had been taking heated floor Pilates for two years and have also taken multiple classes at this location. I stated I felt comfortable taking the class. She then huffed and walked away. Upon entrance into the class I hear her and one of the attendees of the class talking loudly about how people who are not approved for Level 2 should not do it and talking down on me. I then proceed to start the class. The entire time of the class STEPHANIE intentionally pointed out any small mistakes I would make. She Belittled me and called me out in front of the entire class aggressively. She didn’t encourage me at all she wanted me to fail and she wanted to embarrass me or humble me. mind you I was able to do the moves I just had to watch them being done. After taking the class I do understand needing approval due to knowing the terminology because this instructor did not demonstrate so you have to know the terminology and correct placement of your body to do it without demonstration. BUT As far being able to do the moves I was able to do them. People in the class audibly felt comfortable ganging up on me and getting frustrated that I didn’t move fast enough and making comments to me like “are you having fun yet?” “That’s wrong” “keep up” I was made to feel like I didn’t belong and that I was supposed to struggle. As the only POC in class I felt very uncomfortable and there was a lot of overt aggression pointed towards me throughout the class. The instructor made comments on my body/physique audibly stating your butt is sticking out and I am a curvy women. My form was fine but she made sure to bring attention to my body in front of everyone. It was very inappropriate. She was very uncomfortable with my presence there and with my confidence to take the class. She went out of her way to make me feel frustrated, sad and like I was doing everything wrong in front of everyone. After the class, in front of me, she and another attendee audibly spoke out loud about how I didn’t belong in the class with no consideration of my feelings. This instructor was very mean spirited and I was taken aback that this type of behavior would be allowed to be associated with Club Pilates. I will be contacting higher management concerning my experience.

Source: Google

★ 1

Terrible service… most Pilates places allow you to no socks. Yet here you are forced to buy their $22 socks. Oh don’t forget to bring your card because it’s 2024 and they don’t do tap to pay… would NOT Recommend

Source: Google

★ 5

I love this place and look forward to my classes every time. I love the instructors and staff, they make you feel at home here and that’s important to me to be comfortable around people and places. Everyone that attends classes here are so friendly and always encouraging and helping each other. This is my home away from home. Ladies keep up the good work🥰🩷🌸

Source: Google

★ 4

I saw on Instagram an offer for an introductory class I took it and Completed a level 1.5 class last Wednesday and just did a level CP reformer today 8/25. Club is clean, neat organized. Staff is helpful and friendly and shout out to Christi and Amy who have to adjust my legs at 45/90. At every turn. Best bang for my buck. Come see for yourself

Source: Google

★ 5

Such an overall great atmosphere the staff & all the instructors are very professional & welcoming!

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★ 5

I wish I would have found Pilates years ago, I actually love to exercise now. I really enjoy going to the Rowlett studio. They have some great instructors

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★ 5

Love this Pilates studio because the staff makes you feel welcome and helps you modify down or up depending on your individual level. The instructors are inspirational, challenging, and make me coming back. The front staff is so friendly, helpful, and goes the extra mile to remember your names. The reformers and apparatuses are always in great working condition and the studio is perfectly clean and disinfected. ❤️❤️❤️ the Rowlett studio and Club Pilates!!

Source: Google

★ 5

Great encouraging atmosphere. The instructors are great.

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★ 5

I joined the day they opened. I have made wonderful friends. Amy one of the great instructors called us beautiful athletes. I have walked 3 feet off the ground for weeks now. My strength has amazed me.

Source: Google

★ 5

Love coming to Pilates and getting stronger each time

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★ 5

I love Club Pilates! The instructors are so great about addressing my individual health and fitness goals. The front desk staff goes above and beyond to address our needs and questions. Emma and Cindi are amazing! I have been a member for over 3 1/2 years!

Source: Google

★ 5

I've been going to the CP Rowlett location for over 3 years. The instructors have been amazing and have helped me reshape my body and get stronger. I'm almost at class number 500 and age 70. I feel like I can go on forever!! Love CP.

Source: Google

★ 5

Thanks Emma. You know.

Source: Google

★ 1

Buyers Beware had no idea that the sales associate was putting me into a contract. Sales associate basically did a bait and switch pitch. I was told l was signing to authorize monthly payments. When l tried to cancel that's when l found out l signed a contract. The contract and cancelation requirements are awful read throughly before signing and make sure if you are signing up at the club the representative is explaining this is a contract that is their responsibility. This club is a hit or miss with the instructors. I started Pilates at this club 10 months ago at first it was good instructors especially Jen! Who is no longer there and a lot of availability as far as class times now you can barely get in at convenient times which does not guarantee you a spot each week and most of the good instructors are gone. I got in on a promotion l paid 159 per month for 8 classes regular cost 199. It is no longer worth it for mediocre classes and you may not get a spot but you still have to pay no matter what or you just lose your credits. I am now forced to attend this club at least 45 more days due to the the cancelation policy!!! I will never recommend this club to anyone. As you can see other reviewers have had issues with the contract it is ludicrous, predatory and it is not good business practices. The regional manager Karrie is unprofessional she humiliated me in front of 4 members! She will not verbally explain this confusing contract to me and some of the instructors do not instruct they talk for 30 minutes out of an hour that you pay for! They never answer the phone. There is no one to contact other than the manager on duty or email. This has been the worse experience BeWare.

Update: I called today spoke with Alex B Senior Sales Associate. She was so understanding from what l have been dealing with in the last few days with Regional Manager. I was able to cancel my membership immediately and get refund. I should not have had to go through this at all

Source: Google

★ 1

I’ve not had a good experience at all. Usually I’m the first to rave positive things, but not with Rowlett Club Pilates. I need corporate ASSISTANT to resolve ongoing issue from paying in Feb and still no money on acct and can’t book appts. Issues with Lori and Karri said she’d handle it and it’s been 3wks still no resolution. WHY?!

Source: Google

★ 5

I have never loved exercise until I tried Club Pilates, it's changed my life!!!! Better sleep, reduced my stress and getting me in shape. The instructors are great!!! Highly recommend!

Source: Google

★ 5

Source: Google

★ 1

Absurdly overpriced for a single class at $35 dollars despite having cards that say free intro classes at the front of the register. They state that the free intro classes are only certain dates but don’t have options for a more advance or intermediate level. The level two was as normal as a Solidcore or Studio 6 class. They had some really unstable moves with the ball that were truly unnecessary. Instructor was so so with instructing and had reservations with new individuals in class. I did like that they have the ab chair as that was challenging but that was the only core work in level 2, which is disappointing. Overall, I don’t recommend and if you want to try them, go through ClassPass given that they only have beginners classes available there and the price of a single class here is half the price of a monthly membership with ClassPass. Not worth price at all but I suppose the high price of a single class helps pay for all the unnecessary equipment like ball, bar, balance trainer etc. Majority which you don’t use. Will not be retuning and will stick with megaformer Lagree machine at other Pilates locations like Studio 6 or Solidcore. Much more intensely challenging that led to better results. Place seems to be under new management and it’s not going well for them with their recent reviews. Take note!

UPDATE: My friend who invited me to the class shared with me that she was acousted and aggressively approached by an instructor (who was not even there for the session Friday, nor apparently management) the following Monday after her class, demanding she know what happened when I came in with her for a Fridays session. She accused my friend saying that I did not pay (though I did and have my email receipt) and her primary concern was that I could have sued them if I have gotten hurt, though I signed a liability waiver. My guess is they read this review and we’re extremely unhappy with the reality they felt it appropriate to harass my friend and make false accusations against her, and even I.

This place is far from professional, welcoming or accepting. Now after going religiously to this location for 3 years, she has decided to cancel her membership after the rudeness and encounter from the apparent “Karens” who now run this Pilates studio. Just avoid Club Pilates at all cost, it’s not worth the toxic environment the new management is cultivating. There a tons more welcoming Pilates studios that are FAR more welcoming and better environment that is drama free.

Source: Google

★ 1

You pay a hefty monthly fee then there is still no guarantee that there will be apots available. They never inform you of a cancellation fee if you don't cancel within 24 hours. Also very difficult to cancel membership, they give you the runaround and the people that answer the phones dont seem to know what they are doing.

Source: Google

★ 1

Make sure you read the contract in its entirety. My wife called a month before she planned to cancel to find out what she needed to do to cancel. The sales associate told my wife just to call back in a month and she will be able to cancel then. A month goes by and she calls again, the sales associate then tells her that a waiver has to be filled out a month prior to cancellation. The associate then apologizes for not sending my wife the waiver when she initially called and says "I'll speak to my manager and explain what happend so don't worry we will get it all figured out". My wife calls for 3 weeks straight trying to speak to the manager. The sales associate kept saying that "they are between managers right now, and someone will be in touch with her soon". A month later she finally gets a call from the new manager (Emily) and the manager tells my wife that they have no record of her calling a month prior to try to cancel. I told the manager that the associate would be able to back up everything we were saying since my wife has been calling her almost daily to get this resolved. All the managed says is "Well if its not in the system notes, then there is nothing we can do" I asked can't you just verify what we are saying with the associate? She says "no". And even apologizes that their associates didn't advise us of the waiver and that they will be better trained on their policy.

I have no control over what notes the associate logs into the system. How is this my fault? Talk about the worst customer service.

Source: Google

★ 5

Pilates Rowlett rocks!! Great teachers...fun atmosphere!!

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★ 5

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★ 5

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★ 1

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★ 5

I have gained so much strength and flexibility by doing Pilates! I love the option of visiting all 3 studios since I commute a lot and the instructors are the best!

Source: Google

★ 5

Love this location! Everyone is so friendly & the classes are great! Various class types are offered which keeps your interest level up.

Source: Google

★ 5

I’ve been a member of the Rowlett club since 2020. I have absolutely love coming here. It is my “me” time and even though it’s challenging at times, I know when I’m done how good I will feel both mentally and physically. When I am not able to go I miss it so much!! I’ve had both a lumbar fusion and cervical fusion so if you are worried about trying it, they have modifications for everything.

Source: Google

★ 5

Love this studio and its teaching staff. I’ve never not wanted to go to class and that says a lot for me. I’m willing to pay a bit more for small, instructor-led classes that have improved my strength and flexibility. Highly recommend.

Source: Google

★ 5

Every class is unique and challenging!! I’ve gotten so much stronger since starting my Pilates adventure! #CPJulyChallengeWeek2

Source: Google

★ 5

Been attending a variety of classes at the Rowlett location as well as Shiloh Springs since they opened. Great staff snd instructors! The owner is very kind as well. Highly recommend Club Pilates!

Source: Google

★ 1

Unprofessional and disrespectful. The staff is uncooperative and they deprived me of two month of subscription because of the manager's mistake. I had the semi-annual subscription. I talked to the manager about freezing my account as i would be traveling in May and June BEFORE my travel. She literally asked me not to fill any paper work and that she would take care of it once i am back. NOW, they offered me only two weeks for two months for not believing me that I talked to the manager as she doesn't RECALL or just denying that i talked to her. (Immensely disrespectful). This whole thing is unprofessional; i'm loosing $300 for the manager's mistake. Never Go There and Never Get their semi-annual subscription.

Source: Google

★ 5

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★ 4

Offer a variety of classes - love all the instructors!

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★ 5

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★ 5

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★ 5

I highly recommend Club Pilates in Rowlett. The instructors are great and Pilates has helped me tremendously with my posture, balance and strength. I started classes in March, 2021 and I see the positive change in my body after 3-4 months. I love it!

Source: Google

★ 5

I do enjoy all the teachers and attending classes. This is my time to get away from all my troubles, enjoy Sabrina always and the people in class. I’m not the best student but I give it my best. 🥰😎

Source: Google

★ 5

I love this place! They know my goals, they celebrate my successes with me, they encourage and check on me if I am gone too long....they are amazing people. The workouts are perfect. It amazes me how they can make it work for every single person with all our individual issues. Run, don't walk to try it out. You won't be sorry.

Source: Google

★ 5

If you are looking for an exercise that will spare your joints but give you an all over work out, you have found the place. This is a full body work out that strengthens and stretches. Numerous classes and times to fit any schedule. Classes start early and end late as well as classes on Saturday & Sunday.
The instructors -Kaitlin, Ally, Lee Ann, Carmen and Pam are outstanding. They educate as well as instruct and offer help at any time during classes. The administrated staff -Sabrina, Lisa and Shelly are very helpful. I also love the people that I have met at Club Pilates Rowlett, super friendly.
I have worked out at Club Pilates for 6 months and have noticed improved flexibility and balance. I have found muscles in places that I did not know that muscles existed! I would highly recommend Club Pilates in Rowlett.

Source: Google

★ 5

The staff at Club Pilates Rowlett is incredibly friendly and knowledgeable. I’ve been a member for three months and have taken classes with several instructors and have truly enjoyed every one of them.

There are modifications for all fitness levels and injuries, but you’ll ALWAYS get a great workout.

Source: Google

★ 5

Source: Google

★ 5

The best, most friendly staff at the Rowlett location! Such a great workout—go in and try it out!

Source: Google

★ 5

Source: Google

★ 5

LOVE this place! The Rowlett location is beautiful and everyone here is so friendly. I’ve had a blast working out here- love all of the classes and instructors! You won’t be disappointed!

Source: Google

★ 5

I Love Club Pilates Rowlett! It’s like family!! It’s the Best Experience Ever!!

Source: Google

★ 5

I am extremely excited to have this location here! I have had the pleasure of attending classes taught by Holly, Summer and Carmen. Each class is different from the next, which is great for how easily I get bored with repetitive exercise. I highly recommend this place for not only the exercise and instructors but also their hours are suitable to anyone's needs.

Source: Google