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GymAbout the Club
CLUB4 Fitness is a membership-oriented health facility offering a wide array of health and fitness equipment that allows members to achieve their health and fitness goals through regular exercise programs. At every location of CLUB4 Fitness, we have combined the best workout classes with outstanding service and an unbeatable atmosphere. From the building design to the variety of equipment, CLUB4 Fitness offers a truly unique experience.
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Reviews
Joe Ferguson
★ 2
They have a dumb sign up process. They will literally make you sit down and listen to them pitch you on training even though you say no. The facility is clean so you get 2 stars intead of 1.
Source: Google
Jesse Tucker
★ 5
I've been coming for over a year. I enjoy the live instructor classes, and Corrina is great.
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Tom Devereaux
★ 5
Spacious work areas & large selection of equipment. Very knowledgeable & accommodating staff.
Source: Google
Yiming Shen
★ 5
Andrew couches Body sculpting & Yoga classes every Thursday morning. And I appreciate his teaching style like many others in his classes.
He is very flexible himself and performs every pose elegantly and smoothly.
He demonstrates and answers questions kindly and patiently. He moves among the students to correct them and point out the key areas of improvement.
He is also a funny and friendly guy with a sense of humor.
Attending his classes is delightful, rewarding, yet you get a sweaty result.
Thumbs up, Andrew!!!
Source: Google
Pam Stroffolino
★ 5
Andrew Oliver is truly one of the best yoga instructors I’ve ever had. His teaching style is not something you typically find in a gym environment, his approach is thoughtful, intentional, and deeply grounded in technique.
Andrew has a fantastic manner. His voice is calming, he’s super encouraging, and always fully present.
He has a way of gently correcting posture and alignment that never feels critical, only supportive and incredibly helpful. After each session, I leave feeling stronger, more grounded, and with a better understanding of my own practice and I’ve been practicing for 20+ years.
If you’re looking for a teacher who brings knowledge, patience, and exceptional skill to every class, he is the one! Highly recommend.
Source: Google
Yomna F
★ 5
Overall really nice gym with well priced packages. The Kids Club is amazing for my 2 babies with very sweet girls working there. Membership includes Hydro massage chairs, sauna, fun classes. The only thing I would give feedback on is that the music is too loud and apparently they can’t change the volume. Most people usually have headphones in anyway, but you can hear the gym music through it because it’s so loud.
Source: Google
Eesha Gundam
★ 1
It was a good gym when I attended, but the customer service is not the best. I requested to cancel my account and was told by the staff that it had been taken care of. However, I later discovered that I had continued to be charged for the next five months. Despite the mistake being on their end, they were unable to issue me a refund, causing me to lose a few hundred dollars. I am very unhappy with their service.
Source: Google
S. Chang
★ 4
Had a good experience at this gym while I attended, it was mostly clean and empty at the hours I attended. My only complaint is the lack of some machines, and equipment. Good gym.
Source: Google
DaMarcus Junior
★ 5
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Mike Arnold
★ 1
They charge a yearly fee 2 weeks after you join, and not up front about it. The manager is very indifferent to the whole thing as well. Place is not really that clean, machines need to be cleaned !!
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chad weinzetl
★ 4
For the price it’s great. Wish they had more than 1 smith machine and a few other pieces of equipment to decrease wait times
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Rhondie
★ 5
First time going to this location. Very impressed with how open and spacious it is. Not too busy during the time I went (late morning, on a Wednesday). Staff were friendly!
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Sherrina Peters
★ 1
When club opened, it was clean and take care of. Now, the women's bathroom is always dirty and not cleaned regularly. In addition, good trainers have an outstanding turnover, as do mgmt. This is because they are underpaid and don't have proper support. Club is all about monthly subscriptions and growing footprint but forgot to remember whey the clients they serve.
Source: Google
Sameer Abuhasnah
★ 3
This is probably the coldest gym in the area. The outside temperature is around 60°F, yet the air conditioners and fans are still running at full power. It actually feels colder inside than outside, which makes workouts quite uncomfortable. I have raised this concern several times, and I really hope the management adjusts the temperature to create a more suitable training environment.
Source: Google
Wes Salas
★ 5
I have been impressed, they have a great price and some really good features. The red light therapy and hydro beds help me after a workout and these are included with the mid level package. Staff is very helpful and will walk you through any machines that are new to you.
Source: Google
Noah Peperis
★ 5
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K E
★ 1
Staff are friendly, but the most consistent thing at this location are the dirty showers. Soap scum, bandaids, and hair that have been in the stalls for weeks. That little Lysol spray is not doing anything. It’s the worst part of using this facility- update 10.07.25- restrooms are still so gross and the hair and smudge left on walls is disgusting. Why aren’t you as a corporation taking action on this??
Source: Google
Manu Sy
★ 3
I’ve always liked this place, it’s in a great location and offered at an affordable price compared to lifetime.
However, a note of caution: If you decide to cancel your membership, make sure to visit the location in person and speak directly with the manager. Don’t leave until your cancellation is fully confirmed. They sometimes ask you to complete it online through a website that either doesn’t allow cancellations or simply doesn’t work. Handling it in person is the best way to ensure there are no recurring charges on your bank account.
Source: Google
Shaban Al maslamani
★ 5
Big , very nice staff, clean , very economic
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Mohammed Murtuza Nusrath
★ 5
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Ryunosuke
★ 5
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Mustehsan Raza
★ 1
I am the premium member of Club4Fitness Plano. I want to downgrade it to basic membership type as I am unable to go gym early morning or pretty late night. But they are charging me annual fee twice, its like looting people. I talked to their manager Sam and he was not cooperative. Even I am paying $75 per training session to these guys, they are NO KIND or Lineant towards their members.
BEWARE new folks,
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C. “The Mister” Mutong
★ 5
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Akellia Stewart
★ 5
I had a fantastic first experience and decided to join immediately. My tour and tour guide were both excellent, and the gym overall is wonderful. I especially loved that they offer childcare and are open 24 hours. I joined on the same day as my tour and already started working out sane day as well.
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Lloyd Wallace
★ 5
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Jyoti N
★ 5
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Naseh Khawatmi
★ 2
The staff are very friendly and helpful, but the gym is lacking equipment
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Tom Metcalfe
★ 5
The facility is well staffed and the amenities are full. Steam, Sauna,Massage, Tan.
Great group of people 10 blocks from my house. It continues to be a reasonable alternative to Lifetime, over $100 more per month. With a flexible schedule you can go when almost nobody there.
Source: Google
A Brooks
★ 1
UPDATE: equipment STILL broken and TVs are out of order. Mgr is aware but nothing has been done. I've been a member for almost 6 months. When I first joined things seemed clean and well-run and I enjoyed the variety of equipment options. There are some notable issues that are worth pointing out, because my initial opinion has changed. There are several pieces of cardio equipment that have not worked since I joined, the tvs attached to the cardio equipment have been down for about two months, the locker room does not get cleaned throughout the day, the seats on some of weight equipment have begun to split open and some of the rep counters on the equipment no longer work. Clearly the facility is not being well-managed. When asking staff and management all we get are shrugs. Not planning to return after this membership runs out. There are plenty of other gyms in Plano.
Source: Google
Samira Ahmed
★ 5
Sam who is also my name sake, he helped me and showed me around the club. He is a very polite guy and he will answer to any questions that you may have while joining. The club is huge. It reminded me of Lifetime fitness. CLUB 4 fitness doesn't have swimming pools and tennis courts and if you dont care about those two amenities then you will be amazed by the size of the center. The price can't be beat. I am joining the club for $25 per month with no monthly contract. If you are on fence about it, I say jump in. You also get 24 hour access to the club.
Source: Google
mr aaa
★ 1
gym quality has fallen horribly and gym has gotten very overcrowded. bathrooms arent clean anymore and are dirty, also theres a cockroach infestation in the sauna. personal trainers also dont know boundaries and consistely harass people and hog equipment with no regard for others. also full of selfish people who hog equipment and staff do nothing. avoid this gym
Source: Google
Ashley Reints
★ 5
I love this gym. Very clean, spacious, and the staff is rock stars !
Source: Google
Balakrishna Golakoti
★ 5
I get a pleasant feeling and relaxing experience at this gym. Very welcoming staff. All new equipment and very well maintained. The group sessions are great. The only thing I miss here is a small pool except that everything else is good.
Source: Google
jaime gonzalez
★ 5
Very impressed by the great customer service and gym presentation. Thank you!
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A N
★ 4
Good place 👍
Source: Google
Brienne Grahlfs
★ 1
Never post reviews but feel very compelled to let all the women know there is a personal trainer here named Mike Free that was taking pictures of another girls back side. I was walking past him and saw him holding up his phone as if he was taking picture. I continued walking past him and saw his phone screen zoomed in on the girl. I know what I saw, even though I unfortunately don’t have proof. I reported this to the manager who was very kind and took the matter seriously. He explained to me the next time I came in the PT department is a separate entity he has little control over and that he reported this to the regional manager and they “talked to him”. I was very disheartened to see the trainer there 48 hours later. To not even give him temporary leave feels extremely careless. I also tried to contact customer service to get the regional manager’s contact info but was ultimately told they do not give out that information. I noticed the other reviews on here get the owners number, so unfortunately I feel forced to do this. I really didn’t want to because I’ve had a great experience here otherwise.
Source: Google
Srinaag pathivada
★ 2
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Florencia
★ 5
Club4 is great—especially the group classes, which are well-led and energizing. The gym is always clean, and the staff are friendly and professional. Highly recommend!
Source: Google
B A
★ 3
I’ll start by saying this: it’s a below-average gym, but it gets the job done. I was a longtime member at Lifetime Fitness, but with their recent price hikes, it became hard to justify the cost. Maybe that spoiled me a bit. I also gave Planet Fitness a shot, but the lack of cleanliness and members not cleaning up after themselves made it hard to enjoy.
After hearing good things about Club 4, I decided to give it a try—especially since it’s close to home and offers 24-hour access (for an additional fee). I’ve now been a member for about a year, and I think it’s time to share an honest review.
Here’s the rundown:
• The scale in the men’s locker room broke back in March. It’s now August and still hasn’t been replaced.
• Some stall locks are broken, and there seems to be little to no AC in the locker room. If the sauna is causing that heat, fine—but it’s still uncomfortable.
• Some equipment has been marked “Out of Service” for weeks, with no updates or signs of repair.
• Cleanliness and hygiene are inconsistent. This isn’t entirely the gym’s fault, but it’s worth noting that some members don’t wear deodorant, and body odor lingers in the locker room and sauna areas. It makes those facilities hard to use, especially when they’re already hot and poorly ventilated.
Now, I don’t want to sound overly negative—because for the price, the gym does provide the essentials. It’s enough for a quick, effective workout. That said, I’ve seen several other reviews echoing the same concerns.
I really hope management reads these and considers small improvements. Even a $2–$5 increase in membership fees could go a long way toward better maintenance and cleaning. This place has potential—it just needs a bit more care to reach a better standard.
Source: Google
Beyza Caglar
★ 5
My husband and I just signed up for a gym membership, and we had a great experience! Ethan, the representative who helped us, was incredibly kind, patient, and informative. He explained every package clearly and made the whole process smooth and easy. We felt welcomed right away and appreciated his professionalism and friendliness.
Source: Google
Theron Jones
★ 5
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Robert McMillen
★ 5
Lots of options for exercise. Steam room, hydromassage, sauna, cycling, weights, cardio machines, yoga. Great value.
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priya n
★ 5
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Allison Frahn
★ 5
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Frida Vesey
★ 5
I thoroughly enjoy working out at this establishment. Friendly staff and top tier cleanliness :)
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Karthik Kailasam
★ 5
Great fitness place with well maintained equipment and clean place. The timings of the fitness place are kept long enough accommodating customer needs.
Source: Google
David Alve
★ 5
Very friendly and clean. Staff and trainers are engaged and helpful. Great equipment and amenities
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L.K
★ 5
I love this place. Preston is absolutely awesome and so kind about any issues I’ve ever had which is none. Jay is also great. It’s super clean, it sounds too good to be true but it’s just not. I don’t think anyone uses any other gym but this one in this town anymore lol.
Source: Google
ignacio romero
★ 4
Love to exercise there. Unfortunately the tvs in the cardio machines lost all their channels not sure what happened.
Source: Google
J.D. Shelley
★ 5
Good atmosphere with warm and friendly staff. The locker rooms are clean, and there’s plenty of equipment to use, including lots of free weights. What more could you ask for? I highly recommend this place!
Source: Google
Chris COLLINS
★ 5
Clean, friendly people. Great place.
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Andrea Davis-call
★ 5
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Mabel Ferrera
★ 5
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Khaled Alahmadi
★ 5
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Gabriella Andrea Fodor
★ 5
I been a member of Club 4 for almost 2 years. Going there is so welcoming. Starting with the manager and the gym staff are amazing! The wide variety of machines and equipments are well maintained, great instructors and trainers helping with our goal achievement!
Source: Google
Corey Rutkowski
★ 5
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Vincent Bech
★ 5
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eric samaniego
★ 5
Club 4 is an awesome gym that’s run by a great team. The Plano location is my favorite way to get my day started!
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Leslie Mousa
★ 5
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Zakir Mohammed
★ 5
Amazing workout place, the staff is nice and friendly.
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Chris Kennedy
★ 5
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Graham Holland
★ 5
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Robert Martin
★ 5
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alice yee
★ 4
Good pricing and nice equipment and the class I attend is good.
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Chris Hutton
★ 4
The facilities are second to none. Everything you could ask for as far as equipment and amenities. Especially when factoring in the monthly membership. Only reason I didn’t give 5 stars is because the gym can often be a bit messy, with attachments not being put up, but that’s primarily on the members. Great gym for a great price. I’m glad I found it after moving from PAC.
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David Turk
★ 5
Great facility & the best management I've ever had at a gym.
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Anika Nair
★ 5
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Matt Tepper
★ 5
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Lee Siegel
★ 5
Great gym with every type of workout equipment possible. Being a relatively new facility, the place is clean and well maintained. Best value imaginable for all that you get as a member.
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sandra Pollard
★ 4
Great gym! Sam is the best! Friendly and courteous staff, lots of classes, equipment m sauna, steam room and red light therapy plus reasonable rates. A winner!
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Kirti Shinde
★ 5
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Wyatt
★ 5
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Chris Young
★ 5
Enjoying the new membership!
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Me
★ 1
The women’s room is not a safe space when there are people with full black Niqab’s on. I don’t know who or what is in the dressing room or women’s workout area. Not comfortable at all.
Source: Google
Martika Carruthers
★ 1
Excellent venue. I took issue with childcare charges that should’ve been removed when requested in person. I was told they were removed but were not. The additional charge remained on my account for 6+ months. None of my children attended the gym during this period.
Management attempted to empathize by not charging for the cancellation fee - even though military orders were mentioned - but refused to refund the additional amount charged that were inaccurately charged.
Source: Google
Alexis Guzman
★ 5
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Humberto Estrada
★ 5
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Myra Gamow
★ 5
My husband and I came here after our previous gym was closing and honestly this has been the best gym ever. Not only did they offer military specials, they were so welcoming. The gym is spacious and has everything for everyone. We never have to wait for a machine, the equipment is top notch, and there’s a ton of options for classes. Pit the manager was great and straight transparent with the pricing and amenities. 10/10 recommend.
Source: Google
Nope Nooo
★ 5
This gym is the COOLEST thing EVER dude not even kidding it’s like having something better than Lifetime that costs like 150$
With every amenity and more like personal water massage, red light therapy, tanning, classes all the time, 24/7 for 25$ ?!? Sauna, steam room, and it’s immaculately clean. Oh and every machine puts you in a virtual forest or something.
There’s even an app that helps you build muscle.
I am obsessed with this gym i would market for them for free. I cannot believe I didn’t know this didn’t exist for a year.
✨💗✨💗✨ I LOVE this gym
Source: Google
Keith Griffin
★ 5
So far this is the best gym I've found around here. Clean, up to date equipment, nice everything really. Just don't let a full parking lot fool you, there's more equipment and room for people in the gym than for cars in the large parking lot.
Source: Google
Shaik Hatim
★ 1
I usually don't post 1 star reviews. I loved the energy that this gym gave, availability was amazing, and the price was worth it.
But... these guys are scam artists, make sure you're willing to deal with their customer support. When asked to sign up, they said they're fine with freezing the account for up to 2 months. I then called a couple months later, they said the exact same thing and that they'll send an email with instructions on how to freeze.
I sent the email before I was supposed to be charged for the months, but didn't get a reply back until AFTER I was charged for the month.
And the email read "Your account has to be frozen for a minimum of 3 months in order to freeze." Complete disregard for customer satisfaction.
Source: Google
T P
★ 2
Was a great gym before. The cleanliness has gone downhill. The bathrooms and the place smells now. I only stayed here cause it was clean.
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Ryan Shilliday
★ 1
very rude and uncooperative staff refused to clean up vomit in bathroom
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C G
★ 5
Very nice gym in plano. Front desk staff very friendly and attentive to members, always greeting with a smile. Great locker rooms, each with sauna, steam room, lounge room and oversized showers equipped with a dressing area b4 entering shower, hydromassage, red light therapy and tanning beds. Turf area, weight area, stretching room, cardio, studio room classes. During week open til 11 but 24hrs with your cell ap to enter. Personal trainers. All cardio set up with TV access. Great club!
Source: Google
Yuan Yao
★ 1
Horrible experience at this gym. Do not go here if you’re looking to hire a personal trainer because the cancellation process is incredibly shady and super deceptive. Promised make up classes but did not deliver whatsoever. The customer service is just a joke and I would not recommend this gym to anyone. Clean equipment but at what cost? Just go somewhere else.
Source: Google
Ellie Feng
★ 1
Would give it a 0 star if I could. INCREDIBLY shady business practices. First of all, my personal trainer was very poor with communication. After not having any notices for classes for WEEKS I decided to cancel my personal trainer membership. I called the gym asking to cancel my membership and I was informed that I would have to go in-person to “scan a code” which I later found out was just an electronic form requesting the cancellation of a membership. Could I not have filled that out online..?
I was told that my cancellation request was accepted and that I would be able to make up all of the personal training classes that I was not scheduled and that I would be sent information regarding that on Monday. Monday comes and my inbox is completely empty. I still have not been able to make up the classes I was promised and the gym has billed my bank account once more. Terrible experience here and I would not recommend this gym to anyone
Source: Google
Bhruti Parmar
★ 5
Joined this Club4 Fitness center and so far love the facility, the equipment is in great shape and new with ability to track your workouts on a their phone app. They have a lot options for a great price and includes many activities. Beats the pricer place in town.
Source: Google
Brianna Davis
★ 3
Love the fact this gym is very close to work. Sam is a great manager and really nice. Most of the employees are very friendly. Bathroom cleanliness varies, especially the women’s showers. Other gym-goers are usually friendly and willing to let you work in with them…
… which brings me to my only complaint. We wouldn’t have to work in with each other if there were MORE MACHINES. Seriously… 30 treadmills and 2 standard leg presses? 15 bikes and 1 pull-up machine? Grrrrrrr please read the room and add more machines.
Source: Google
Илья Пермяков
★ 1
I came to CLUB4 Fitness in Plano with my dad just to work out a bit and do some pull-ups. We weren’t being loud or bothering anyone — we were just using the only pull-up bar in the whole gym. Suddenly a trainer came and told us to leave because a group class was starting. We were almost done, but then another staff member came and started acting aggressive and even threatened to call the police.
As a teenager, this made me feel very uncomfortable and even scared. I thought gyms were supposed to be safe places where people could get stronger and healthier. Instead, we were treated like troublemakers just for using a piece of equipment that wasn’t even marked as reserved.
This experience really ruined the gym for me. I don’t want to go back somewhere where they treat people, especially kids, like this. Very unprofessional and upsetting.
Source: Google
Ken Smith (LSUDallas)
★ 3
While the place is big, it’s packed a lot of the time. You have to wait for equipment during peak time. Avoid 6-7 pm. You won’t get a workout in.
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Ben Culbertson
★ 5
Basic info: Definitely a gym worth looking at for pretty much anyone. Staff is friendly, equipment is pretty solid, and the gym is laid out really well (cardio equipment up-front, two separate rooms with plenty of power racks, DB area, and plenty of plate loaded and regular machines). Also has a turf area.
Social atmosphere: if you want to do head-down psychopathic lifting and never talk to a soul, you are free to do so and you don't get too many funny looks. If you want it to be a fitness-themed social hour (sounds terrible), you could opt for that instead. Most members are really nice.
Only "problem" is the tires only go up to 225 lbs and (from what I can tell) the dumbbells only go up to 125 lbs.
Overall, great gym.
Source: Google
Greg
★ 1
I come to this gym only for pull-ups, but they kicked me off the bar because two people arrived: a trainer and a trainee, even though I had only one set left. I paid and I should be able to be everywhere for what I paid. This is terrible…
You didn't understand the essence of the issue. I only use this space; I come to you just for the pull-up bar. Should I really have to wait? I sent a complaint to your management. If I don't get a response, we will meet in arbitration...
I like everything about you, but this was a terrible experience. Your employee said that it was private property and that he would call the police, even though I was not being aggressive. I just wanted to finish, and my minor son was with me. He felt a sense of oppression because of you.
Source: Google
Sharon Seneca
★ 5
Great classes! Clean and well maintained, friendly staff, great equipment and the hydro massage is the cherry on top!
Source: Google
Atziri C
★ 5
I’ve been a member for a few months and the atmosphere is very relaxed. Never have an issue waiting on machines and the additional amenities are great. Their class schedules are super organized. Lockers are always clean and staff is very welcoming. I’m happy with my membership.
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يزيد ابو سطام Yazeed Abu Sattam
★ 5
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Cindy
★ 3
Very clean . Manage Sam is very professional And makes sure everything is in order. The ONLY thing is that the music is so loud that I can hear it with my ear plugs in .Corporate office , many people I’ve spoke to have said the same , even workers . Any way you can turn it down four notches? Womens workout area is worse!
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Christian Morales
★ 5
Clean facility.
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Erica G
★ 5
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jiaying yu
★ 5
Nine I like it
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Amanda Payne
★ 5
This place is always clean! There is never a wait for equipment. It’s spaced out very well so it’s never crowded feeling.
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amber wiley
★ 5
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Benjamin Counter
★ 4
Been coming here for months now I like the gym but after hours people like to go in as I leave and I don't want the $50 charge
Tonight at 11:20-11:30 this guy was trying to go in when I went in without scanning and then went in when I left the building without scanning I don't want no charge
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Ji'Keeriya Bowden
★ 5
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krish Naidu
★ 5
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Jacqueline Clarke
★ 2
The gym is clean and has great equipment. HOWEVER be very aware of signing up with a trainer. WHAT THEY DONT TELL YOU - it's locked in for a year and there is a registration fee OR that you have 3 days to change your mind. While signing up NONE of these things were mentioned. Then to add insult to injury the trainer set up the session a week later. I should have read the reviews and seen that I am not the only one that feels this way. I am now stuck in this year contract and will have to see the person who signed me up every time i go to the gym. Tried to cancel and the email received did not have the decency to give a name and just called themselves customer service dept. Customer service - now that's a joke
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Davis John
★ 5
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Daniel Tian
★ 5
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Shalise Reynolds
★ 5
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Keith Bouchard
★ 5
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Rodge Brooks
★ 5
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Huma Aziz
★ 2
While I enjoyed exclusive women place at this greatly maintained gym and also found the team professional and helpful but when it comes to membership fee plan, they proved to be deceptive.
I personally met the training session manager and asked to cancel my plan, he did that in the system but they still charged me an extra month dues of 136 USD.
They resisted plan cancellation request and displayed terrible customer service. I am hoping to get my dues refunded.
Source: Google
M
★ 5
Way better than EOS
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Moudi
★ 5
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Anxeli Martha
★ 5
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Rick B
★ 5
Been coming here since they opened. Equipment and facility is always in tip top shape. Never need to wait around for a machine or equipment to become available. Super cool having massage chairs, tanning beds and infrared beds as well! The monthly fee is about $20. For the price, it’s well worth it!
Source: Google
ACP
★ 5
Love this gym
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josh Lopez
★ 5
I love how this place is rarely crowded
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Megan
★ 5
The best staff out of all the club4 locations in the DFW area. Especially Ethan in the AM, he makes it a point to remember your name and schedule. Clean and spacious facility
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Love Love
★ 4
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Yaseen Kamal
★ 5
Very nice and new facility with moderate crowds at peak hours. Cleanest club4 in north texas. Murphy location should take example from this location.
Source: Google
Paul Weaver
★ 3
Nice facility, but be very careful of the bait-n-switch at Club 4! They attract members with the $10/month membership that includes hydro massage. But a few months in, they will change the terms of your membership. The new price? $25 per month. Beware the Club 4 scam.
FOLLOW UP: The club management now claims “error.” Sure. Everyone I know with a $10/month membership has had access, if they so preferred, to the hydro massage. In fact, it was part of the sales pitch when I joined the club.
Source: Google
XINZE FAN
★ 1
Terrible Experience at Club4Fitness, Plano – Hidden Charges and Deceptive Practices
We had a very frustrating experience with Club4Fitness in Plano. My son canceled his membership on July 20th because he was leaving for college, yet on September 13th, we were still charged $320 for a personal trainer. This is despite the fact that when my son started training, we were told it was on a "pay-as-you-go" basis, with no obligation, and that he could cancel at any time.
Now, customer service claims there was a 3-month agreement for the personal training, but we were never shown or sent this agreement in any form, not even via email. On top of that, if my son no longer has a membership and can't access the gym, how is it even possible to receive personal training? It feels like a complete service trap and deception.
When we reached out to customer service, they flat-out refused to refund us. I strongly advise anyone considering this gym to be cautious of their business practices. They seem more interested in locking you into hidden agreements than providing honest service.
Avoid this place if you value transparency and customer service.
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5266 RY
★ 5
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panduranga R
★ 5
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Randy Harris II
★ 5
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Zach Paton
★ 5
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S. Williams
★ 4
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Monica S
★ 5
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Henry
★ 4
Clean, Profesional great equipment, not too busy/crowded. Good Customer Service.
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Chris
★ 4
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Ofi Bouskila
★ 5
This is a great place to work out with plenty of machines and the price isn’t too expensive there are tons of workouts here and an app to help track them.
Source: Google
ALESHA VESELY
★ 5
This gym is clean and has tons of options for classes
Andrew at the Plano location has amazing classes!!! He was my reason for moving fitness centers and is incredibly knowledgeable and helpful 💪
LeAnne is also phenomenal at her job and beyond amazing
Source: Google
Salman Akram
★ 5
newly opened gym, very decent equipment and clean facility
Source: Google
Kaka K
★ 1
You have to be 21 to get a day pass which is crazy, this is not alcohol. Dumbest thing I’ve ever heard.
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David Jacobs
★ 4
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J Jackson
★ 5
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Amir H
★ 5
I go to this gym with friends and always have fun, they’re a variety of options of machines, a nice turf field and a lot of cardiovascular machines. The employees are nice and are supportive. Good cafe area and vending machines. There is amazing tanning rooms and massage chairs. Also a cool Cycle area with a big screen tv inside. All around an amazing gym with clean floors and walls.
Source: Google
Wali Mohmand
★ 5
Great place to work out, excellently priced, good availability of equipment. The Murphy location got way too cramped and busy so I often come to this one instead.
Source: Google
amir
★ 5
Amazing gym all around! Employees are nice and patient, lifters around me making my day better and I always get a good pump! Clean gym and amazing lockerroom! Nice Turf field on the side too. A lot of cardio machines that always work. Excellent gym!
Source: Google
Isai Pena
★ 5
Great gym , honestly better than most i’ve been to. Very spacious and they also have a steam sauna! Make sure you hit up Enrique honestly a good man!
Source: Google
Noora Elibiary
★ 5
Great service, always very clean and has a great women’s only section!
Source: Google
Dalton D
★ 5
Amazing new gym in Plano! It’s significantly better than Texas Family Fitness and even a few steps above Crunch. It’s so spacious, clean, and has a bunch of new equipment. The team here is friendly and it’s not super busy around peak times.
Just one minor thing to the staff: please add more cable rope attachments. I’ve only seen one around
Source: Google
Mariel Leal
★ 5
Great Gym! Go see the GM Enrique, he is very professional, knowledgeable and provides great customer service. :)
Source: Google
Nashon DuPuy
★ 5
Love this place. Great equipment, clean locker room, and a price you can't beat. The staff is very nice and helpful, as well. They also have a No Filming rule. So you can actually just workout in the gym and not be tripping over a tripod every time you turn around.
Source: Google
Fang G
★ 5
The employees here was very friendly, Internal instruments are clean.
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Diana Herrera
★ 5
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Vivi Pouw
★ 5
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Jennifer Y.
★ 5
This location is very clean and the equipment is all so new it feels like you are spoiled as soon as you enter the facility. All of the trash bins, water stations, restrooms, equipment etc. were all very well maintained. All the machines are spaced out nicely so you don’t feel cramped. They have a great free weight area, cardio area, weight machine area and the way everything is laid out is really nice. They have wifi and even a childcare area for members to utilize for 2 hours daily, granted it is limited hours.
I really can’t say enough good things about this gym! Even the membership is quite affordable.
Source: Google
Erdal
★ 5
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Grady Hendrix
★ 5
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Soban Haris
★ 5
Can we get more rope attachment at this location. There’s just 1. Thank you.
Source: Google
Ron Davis
★ 5
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tomkweb
★ 5
Super CLEAN, Large variety of NEW EQUIPMENT, and Nice staff!
Source: Google
Nikhat Qureshi
★ 4
Very nice, fully equipped facility. Newly built and recently opened location. Staff members are very professional and courteous. Great experience dealing with the manager, Sean George. Thank you!
Source: Google
Efrosini G
★ 5
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J L
★ 2
Overall the gym is nice. It’s my second favorite location but I’m only giving it two stars because this is the only gym where I wasn’t allowed to wear pajamas
Source: Google
Antonio Galvan
★ 5
Great place and very good staff.
Source: Google
Alpro Cellphone repair
★ 5
Perfect
Source: Google
Chris Varney
★ 5
Great club and staff. Plenty of room and equipment. Best deal in Plano.
Source: Google
Christopher Little
★ 5
Beautiful brand new facility!
Source: Google
Ryan L
★ 5
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Charles
★ 5
Great equipment selection and price, and they're actually open unlike EOS. Will be joining for sure.
Source: Google